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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 370

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D
DEB SUNDAR
from Ramanayyapeta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment of Land Line Telephone Bill for the month August 2014

Address:Kolkata, West Bengal

May kindly note that the bill against telephone no[protected] for the month of August 2014 as indicated in your bill, is Rs 1061.00 .. While making the payment on line r BSNL web site revelled that the due is Rs 2074.00 I have paid the amount Rs 2074.00 on line on 12 th October 2014 ., assuming that this amount is including the bill for the month of September also.. The Receipt no of the payment is[protected] and Txnld: TX[protected]. I...
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SOURABH KANTI DE
from Aizawl, Mizoram
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BLOCK MY SIM CARD

Address:Hooghly, West Bengal

Hello Sir, Please block my SIM Card. My phone number is [protected]. I have lost my mobile and the SIM is still active. Please do the needful and kindly send a confirmation mail back to my email id [protected]@gmail.com. Thanks, SOURABH KANTI DE...
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S
sonamgoldi
from Gurgaon, Haryana
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Lost Sim

Address:Bangalore, Karnataka

Sir, My father has lost his cellphone containing a BSNL Cellone Postpaid number on his way to Muzaffarpur last evening..On his behalf, i request you to kindly block the sim to avoid its misuse and excess billing. The no is +91-[protected]. Regards, Sonam Bangalore...
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U
Ujjal kumar Pal
from Mumbai, Maharashtra
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Not sending e-receipt to mail box.

Address:Kolkata, West Bengal

Each time I make e-payment of my telephone[protected] bill, pay receipt is stored in my mail box and I preserve it as a ready reference.This time for the current bill this practice has not been followed, may be for some cyber fault.Any way I'd deem it a favour if you'd kindly send the pay receipt to my email id([protected]@gmail.com).Happy Diwali.Thanks....
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S
shrikantshelke
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No 3G sevice since two weeks

Address:Buldhana, Maharashtra

dear sir i am user of BSNL Cug Plan @ 109 since last two years. But since last 15 days there is no range of 3G sevrices and so i am unable to use internet. I aiso visited to local office of service service provider and they fiatly told me that there is a problem in IC but avoided to give in writing. This shows that they are not intrested to deal with consumer complaints . So you are requested to remove your deficiency in service and...
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singh4kunal
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BROADBAND SERVICE IN NOT ACTIVE

Dear Sir/Madam I applied for new connection on 16.09.2014 for broadband service and deposited the amt for broadband service too but till date service is not activated. Landline was installed on 29.09.2014 but broadband service is still not activated. In-spite of my several request and visit for activation of BB it is still not activated. Every time i visit them or call them they told me that service will be activated on date but still it...
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M
manafaloor
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WiMax bill payment failed and amount not returned

Address:Thrissur, Kerala

I have paid the WiMax bill amount through bsnl iphone mobile app "my bsnl" and the money debited from my bank but not returned by bsnl. Transaction ID: TXW[protected] Date:07 Oct 14 Circle: Kerala Invoice:[protected] Amount: 888.00 Bank: Federal Bank...
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K
K.Punniya Lakshmi
from Cherthala, Kerala
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STV non-functioning

Address:Chennai, Tamil Nadu

I put STV VOICE65 yesterday and the amount was deducted. But, for every call, Rs.0.60 was deducted for every minute, instead of Rs.0.12. When I tried to contact customer care, now there is no facility to speak to executives....
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K
kumarsushil853
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl balance reduction

Address:Rohtas, Bihar

Respected Sir/Mam As i had main balance of total approx 87 rupess. for the using of internet i had recahrged of 17 rupees on 10 october 2014. but when i connect for the internet my main balance became zero and also net disconnected.i dont know how and why this happened. i contact to bsnl customer but response from bsnl side is that there was no data left for internet please help sujeet kumar my bsnl mobile no-[protected] alternate...
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S
sthiraviam
from Eraniel, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For Bhavishyavani Pack message

Address:Madurai, Tamil Nadu

I am in madurai Tamilnadu and my problem past four days continiously a message came from bsnl without my concurence( your pack movie bhavishyawani pack is renewed with Rs20 successfully and is valid for 15 days) howmuch detect my account i donot know.I went to head office madurai to made a complaint against this orally and they are given a number 1909 to stop I immedietly send a message and a reply came from them and given number and...
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L
Lankapalli Gabriel
from Mumbai, Maharashtra
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My mobile is not working when I am in other states in India - Reg

Address:Warangal, Andhra Pradesh

I am in regular customer of bsnl since long back. My mobile number is [protected]. I usually go to Chennai on my office work. My mobile is not working when I am in Chennai. Due to lack of services I am facing so many problems to communicate others. I am unable to know the reason why it is not working. Kindly help in this regard and rectify it as early as possible. Thanking you, Yours sincerely, Lankapalli Gabriel...
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J
janamrict
from Tiruchengode, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount paid for new general plan Rs 103 ,but notactivated

Address:Salem, Tamil Nadu

Sir iam janardhana reddy from salem BSNL pre paid mobile no [protected], 3 days back i paid Rs 49, it activated for nesam gold, but again i need New general plan, so yesterday i paid Rs 103 for New general plan, i got massage that amount collected BSNL, but now General plan is not activated, still it is showing Nesam gold only, i request you change my plan to New general plan, otherwise you add this amount to my balance account,...
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S
sugarmurali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1800-180-1503 or 1503 or 198 or 123 customer care numbers are not workign

Address:Chennai, Tamil Nadu

For the past few weeks I was trying to connect with customer care for an over charging issue. I'm not able to connect with any of the customer care numbers 123, 198, 1503 or[protected]. Even if I connect using 123 and select option 9 to speak to customer care person, the call is getting disconnected. Looks like a serious issue. Please try to resolve the same soonest possible time. Also I was unable to lodge the complaint through the BSNL...
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A
ATSSHI
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised deduction from prepaid account

Address:Alappuzha, Kerala

During the last two three months around Rs.20 is frequently deducting from my prepaid account [protected]. But I didn't got any messages from the service provider about the deduction. I was never activated any special pack or value added services. But I got a message on my mobile on 9th october 2014 that quoted "Your pack movie Bhavishyawani pack is about to renew on[protected] and you will be charged Rs.20.00 which is valid for 15 days.To...
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S
sarkesav
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged for BSNL Hungama service without even using it

Address:Karur, Tamil Nadu

I have been promised by BSNL customer care May 2014 that Hungama game/movie/music service is by default enabled at free of cost. If I am not using it, it will get removed automatically. But now I am getting charged for from May 2014 onwards without even using it. Though I have raised complains in BSNL customer care portal no one has responded. Complain Number :[protected] http://selfcare.sdc.bsnl.co.in/selfcare/start.swe?SWECmd=Login&SWEPL=1&S...
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N
Nihär Säil
from Savantvadi, Maharashtra
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BSNL is not Providing Broadband Connection

Address:Sindhudurg, Maharashtra

I am a BSNL Landline Customer. Name: Nihar N. Sail Landline Number:[protected] I have applied for Broadband Connection at the time of Landline application. But BSNL is just ignoring my broadband request. Kindly look into the matter and provide me the Broadband as early as possible. Thanks and Regards....
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P CHANDDRA
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HUMMING PROBLEM IN LANDLINE & BROADBAND PROBLEM

Address:Pune, Maharashtra

DT : 11.10.2014 Respected Sir / Madam, I have a BSNL landline connection whose no. is[protected].This phone is in pune. Our customer ID is [protected] & Account No. [protected] We faces a humming problem in this phone since last six toseven months. Alongwith this your broadband is not working atlest 4 to 5 daysin a month. Due to this we faces lots of problem in our business. Many times we called in your akurdi...
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Sruesh P.Unni
from Vadodara, Gujarat
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Out going not possible

Address:Bharuch, Gujarat

In last week, I was in Delhi to school trip. At the time, I have charged Rs. 33/- to reduce call rate (roaming). Now, outgoing facility is not possible. due to some. sir, I am using this mobile number since last 14 years. However, I request you to allow me outgoing call facility at the earliest. I am staying in Bharuch city, Gujarat, Ankleshwar My Moible No. [protected] I hope you will understand my problem and clear the outgoing facility...
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I have a landline and Boardbank connection. I moved abroad suddenly and i want to either put my phone + broadband under safe custody or close the connection. I am unable to find any email id of customer care to write about this. kindly help...
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Nehal Amin
from Kharagpur, West Bengal
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fooling people by wrong information and worst customer service.

Address:Munger, Bihar

They are showing that by recharging with Rs 47, your std call charges bsnl to bsnl will be 20p/s. But I have recharged it twice last months and this month too but I have not got this service. When I talked with bsnl customer care service they told me to call in 1 hour again and again, and is not ready to hear my voice and keep on telling that is not there in my website, I told them that please see your site it is clearly written, so you have...
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