Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi sir, I have had a fixed landline till 2012 Later they converted it to wll phone The reason being that the cables have been damaged due to road work I have gone to the Bsnl office in Belur a few times and requested them to put the landline back There has been a direct denial saying that they are unable to do it I need the fixed landline back as the wll phone has never worked and we have been paying the bill ever since Also I require broadband as we run a coffee curing company and internet at home is also important and vital for me to constantly check the coffee exporting prices as we export coffee I really don't know what to do as I have tried to get internet and a phone line in all means possible I require your help! Please inform me as to how to go about it Thanking you Jason Saldanha, Email:[protected]@gmail.com Ph:[protected] Looking for for your reply

my no. is [protected].this number is rejected when i using it in net purpose on 30/7/2014 evening.i used 'PUK' option.10 times reenter the code.After 10th time i entered the code suddenly the sim is rejeted.i can not use my sim even a call. Please reactivate my sim number.

I am Shubhangi Priya using Broadband bsnl net .I live in Dhanbad .State-West Jharkhand .My land line no[protected]. .A large sum of money Rs 297 has been unnecessarily i have to pay its my request please deactivate this bsnl hungama feature .I have complainted to nearby bsnl office in my city but no necessary step is taken . please its my request to deactivate as early as possible .If i have to give extra money in july then i will change my service provider . You can send me mail regarding this issue My email id [protected]@gmail.com ...Thank you

Hi, BSNL has been charging Rs 7 per week for Job alerts which I haven't subscribed for. I tried stopping the services by sending STOP to 155223. Even after doing that they continue charging money for the same. Also I have tried stopping the Hello tune services that I have subscribed for. This request also hasn't taken care properly. When I tried reaching the customer care, they are not even connecting to any person. I don't know whom to contact. Please advice. Many thanks, Anjana

Hello, I'm Subhajit Paul. My BSNL Cellone number is [protected] under Bankura exchange of West Bengal Circle. I recharged with Rs. 96 promo on 08.07.2014 for having facility of BSNL to BSNL 10 Paisa per minute scheme with validity of 1 month. But on 31.07.2014, I got message after a call that I'm in per second plan and they charged Rs. 1.40 for usage of 140 seconds. Is there any reliability of the promo schemes in BSNL? I want everything cured and adjusted. Subhajit Paul

My landline No. is [protected] and customer id is[protected] I have a broadband connection in this no. The scheme I am in is 999 rs with speed of 4 Mpbs upto 8 Gb download but for last 2 months the speed is 0.65 to 1.00 Mpbs and I have made several complaints to BSNL with no repite and to make a complain you have to spend more than 15 mins and make atleast 6 attempts and after that a person will ring back and say that it is not his duty complain to the DE (int) of the exchange, and you will never get the DE to respond to the phone and it will not be attainded this is on for tasl 10 days. This is gross deficency of services and no one is bothered.

Please refer to my complain docket no.[protected] with you. My own Telephone No.[protected] to be shifted from existing room to another room at my same registered address which is : 132/G, 5th floor, New Alipore, Kolkata - 700 053, W.B. Solicit your cooperation Subhash Chand Saraogi Chairman - Pioneer Group [protected]

I am Prasenjit Das, a Central Government Employee, residing at 74 B.P.M.B Sarani, Bhadrakali Hooghly, PIN-712232, West Bengal. I am a BSNL Mobile service subscriber, on 25.07.14 and 30.07.14 Rs.5/- each day, was charged from my mobile talktime balance for some Service named Lifestyle, a service which I never activated or availed. to seek refund of the amount I called the Customer Care Helpline for BSNL at [protected] uncountable times and every time it went unanswered, I wasted my time in calling this helpline. all I need is the refund of the amount of Rs.10/- and for this, I am registering a Complaint. My mobile Number is [protected]

I already have given this complaint but as it takes longer time as well as no responds from bsnl castomer care, therefore I am repeating my complaint where my money got debited from my bank account but the balance not got credited to my mobile . The Transaction ID is IGX3774364 for Rs. 135 on 27/07/2015 at 05:59:35 PM for mobile no +91 [protected] . Please look after the matter, the amount is not a issue but I can't let it go . Because, I like to follow the quote " JAGO GRAHAK JAGO" . Thank you

My broadband is not connecting from last 7 days. It shows error 651 each time. I have submitted a complain on 25th july 2014. today is 29th july 2014. No action has been taken, even they had not contacted me. I called divisional engineer, after trying more than 14 times she attained the call but give me no to contact which belongs to sodepure H.b town exchange. whereas my no is under panihatti exchange. Naturally my call was cut by the Sodepure exchage rudely. panihaati exchange they gave the no of kushal Bose
atlast I tried to contact Mr. Kushal Bose. I called several times on monday from 10 am to 4pm but no one attained the call.
DO. they think. that we are using the internet for playing purpose and paying monthly bills. to load their pockets!??
I am facing a lots of serious problems without internet connection as I have no cyber cafe near by.
this is not the first time that I am suffering this problem.Kushal bose never attain a single call. I am saying this from my five years experience.
Bsnl broadband band is a storage of irresponsible, uneducated, useless fellow, a completely corrupted organisation.
Tel no. -[protected]
docket no -[protected]
mob - [protected]
please do something as soon as possible.
This is my last hope
TRISHA MANNA
KOLKATA -700057

Try calling 1503 ... it says waiting time is 50 MINUTES ...is it expected a person has to hang 50 minutes ??? Even after the time of 50 minutes, the music goes on and on ... and no customer care executive attends to the call ... Pathetic situation ...

sir/madam,
my bsnl land line number[protected]
bsnl account number : [protected]
From last 2 months my bsnl broadband doesn't connect continuously, i complaint several time to bsnl office (thuckalay office numbers[protected],[protected] and through toll free number 1504.bt till they not rectify my broadband problem . i face a lot of problems, not able to do any transaction and not able to pay current bill etc.. through online . four times i directly went to bsnl office and make complaint about broadband problem but no use.i hope you will take necessary action and solve my bsnl broadband problem

sir/madam,
my bsnl land line number[protected]
bsnl account number : [protected]
From last 2 months my bsnl broadband doesn't connect continuously, i complaint several time to bsnl office (thuckalay) and through toll free number 1504.bt till they not rectify my broadband problem . i face a lot of problems, not able to do any transaction and not able to pay current bill etc.. through online . four times i directly went to bsnl office and make complaint about broadband problem but no use.i hope you will take necessary action and solve my bsnl broadband problem

I tried to recharge my mobile no. [protected] through your BSNL portal but it failed to complete the process. it happened two times on same day i.e. 28th july 2014, first i tried to do recharge of Rs. 250/- and later of Rs. 100/- both time the transaction failed, but the money has been debited from my bank account. i check even after 24 hrs also but its not being refunded till now. Requesting you to kindly refund the amount of Rs. 350/- for failed transaction.

My mobile no. is [protected]. this no is dead from 28/07/2014 upto 29/07/2014. today this no also dead i launched this complaint third times. previously bsnl customer care officer says that this kind of problem will not appers in future but this problem arriess again and again please solve this problem.

I have charged my BSNL mobile no. [protected] from HDFC credit card.Cash is deducted but mobile is not charged.Message comes Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.
Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.

I tried to recharged my mobile online today and Rs. 110 was deducted from my bank account. But Recharge was not done. I have this experience 3 times this month and I have lost around 300 Rs. to BSNL. Now how do I recover the money from BSNL. Calling BSNL customer service is 100% useless as they never going to take the call and you will be wasting half an hour of your time hoping some one will take the call.

I am from rajasthan and, I had recharged Rs.- 1011 to my BSNL MOBILE NO [protected] through SBI NET BANKING and I get no confirmation massage that my account has been recharged, my balance cut off from my account but my account does not recharged .
I would be glad if takes some action..

Transaction reference id : TXE[protected]

my telephone no is[protected], my account no is [protected].please deactivate bsnl hungama service.please debit the amount rs.347(june 2014 bill) in the next bill (july 2014 bill) otherwise i can disconnect the bb connection&land line connection

Actually Yesterday I mentioned a complaint regarding recharge of bsnl where amount debited from my bank account but balance not credited after payment. Today, I got a call from BSNL +91 [protected] who asked me for my debit card no, account no and finally OTP password . he told me that my debited money will be credited to my account through debit card, I disconnect the call when he asked for OTP . Please make customer complaint confidential and put step for cheater. I recorded the conversation . Put step or otherwise other will be victimised