Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15970
Resolved
6089
Unresolved
9881
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
MILIND TAGARE
Mar 18, 2022
Report
Copy

Dear sir,
I have done wrong recharge for my other number [protected]( of my father). I was about to the recharge for my other number [protected]. Some how I did recharge for 384 number. I have donr transaction through free charge wallet. Referece IDs are [protected], UPI ref ID is[protected]. This was done on 18/03/22 at 7.30pm.
I have send message to 58081 for reversal. But it replied with you are not correct dealer.
I request you to kindly revert the money.
+1 photos
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    X
    Xiao55
    from Thoubal, Manipur
    Mar 18, 2022
    Report
    Copy

    I can not get UPC for my mobile number. When I was applying for UPC I got a message saying "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." Please solve this problem.
    +1 photos
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      NNN@
      from NARORA, Uttar Pradesh
      Mar 17, 2022
      Report
      Copy

      Hello dear, I recharge a wrong plan on my bsnl number [protected]] with plan 1498 which was supposed to be done with 1499 plan. This happened because of the confusion as these numbers are to close and I don't know what to do now. Can you please help me to get this resolve. Thank you. Ref ID [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Venkatesh Anandas
        Mar 16, 2022
        Report
        Copy

        Address: BSNL Regional Office, Patny Center, Secunderabad, Hyderabad District, Telangana.

        Respected Sir,

        This is to inform you that we are having a problem with the unnecessary pole of BSNL in front of our house Door entrance and there are no BSNL connections anymore and this pole is used by other Local T.V and Net cable operators wires are also tied with the support of your pole which are coming in front of our house and causing a big problem. It is also, causing difficulty to construct an entrance door to my house, Due to that, we have choosing other entrance for the same. I do have a Senior Citizen (Aged around 79 years old) who is facing difficulty in accessing the house. It would be great, if you can remove or shift the pole near to Electricity pole which is close by 4 feet at the corner of the house.

        Hence I request you to kindly shift or remove it and it can be used in some other places.

        Kindly look into above request and help us on high priority basis.

        Thanking you in advance.

        Regards,
        Venkatesh Anandas
        C/O: Rajesh Anandas
        Phone: +91-[protected] / [protected]
        H.No. 10-4-A/388, Addagutta,
        Land Mark: G. M Anjaiah House Lane,
        East Marredpally, Secunderabad – 500026.
        +2 photos
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Akhilesh kumar Rahangdale
          Mar 16, 2022
          Report
          Copy

          Address: bsnl bilaspur

          My land line braoadband connection no is [protected]. location of connection is sipat Dist-bilaspur(CG), i have already registered complaint about this but not resolve .My internet is out of order since 2 day.kindly look into the matter.

          regards
          akhilesh kumar rahangdale
          mo-[protected]
          [protected]@gmail.com
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dylan12
            Mar 15, 2022
            Report
            Copy

            Proactive sim command rejected by ME

            Address: Nagaland,Kohima

            Mobile screen showing SIM REJECTED. I just switch off my phone and then on again then it shows on display sim card rejected.
            Mobile no. [protected]...
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy
            A
            atanu_das
            Mar 15, 2022
            Report
            Copy

            Website: bsnl official website

            After sending several PORT messages since 2 days to 1900 for porting my existing BSNL sim to jio service provider; I am not getting any UPC number. A message stating "UPC cannot be generated as there are subsisting contractual obligations with your service provider" is sent to me whenever I send a porting message.
            Even after contacting with the bsnl customer care, I didn't get any positive reply.
            +1 photos
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Mar 15, 2022
            Updated by atanu_das
            Above port request was for [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              laptop_raj
              Mar 15, 2022
              Resolved
              Report
              Copy
              Resolved

              BSNL network coverage in my area very poor.I want to port out from BSNL.While I am requesting for port to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." Massage I am receiving.My number is [protected]. Please do the needful.
              Mar 15, 2022
              Complaint marked as Resolved 
              BSNL network coverage in my area very poor.I want to port out from BSNL.While I am requesting for port to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." Massage I am receiving.My number is 9830722450. Please do the needful.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Mar 15, 2022
              Updated by laptop_raj
              BSNL network coverage in my area very poor.I want to port out from BSNL.While I am requesting for port to 1900, "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." Massage I am receiving.My number is [protected]. Please do the needful.
              UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

              Porting code not generated - Comment #3979380 - Image #0
              Helpful
              1 other people found this review helpful
              1 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Samiran66
                from Kolkata, West Bengal
                Mar 14, 2022
                Report
                Copy

                Currently I am using BSNL but not able to port my number, as get the error message:
                UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider. Kindly help me to generate UPC.
                I have not done any contract with bsnl. Not get any help from their customer service regarding this issue.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shiva9490
                  from Karimnagar, Andhra Pradesh
                  Mar 13, 2022
                  Report
                  Copy

                  Overcharging by bsnl franchises

                  The BSNL franchise operators are charging more than the displayed amount for giving a new connection...
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy
                  A
                  Aneil Vishen
                  Mar 13, 2022
                  Report
                  Copy

                  Address: 53 Radha Vihar Kamla Nagar Agra

                  Dear Sir,
                  I have recharged my BSNL Prepaid Sim NO [protected] Dated 11.03.2022 Time 9.30 PM with transaction ID IGSM[protected] .. same time amount debited from My bank Account but recharge failed ...

                  Requested you to please reverse my debited amount 397.00 Rs in same account or Clear my recharge status .

                  Regards
                  Anil Singh
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Ms666666
                    Mar 13, 2022
                    Report
                    Copy

                    Since from last 4 days my net is not working properly and when i was call to customer care they provide same response all the time.i am very frustrated from this service and very bad and slow irresponsible service .
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mrinmoy jana
                      Mar 12, 2022
                      Report
                      Copy

                      BSNL is on 3G service and I'm getting pathetic data speed at my location. I am trying to port my number to another network service provider.

                      PORT send to 1900

                      During the process of generating porting code I am getting below message :

                      "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."
                      +1 photos
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sukhwinder160477
                        Mar 12, 2022
                        Report
                        Copy

                        Sir, I recharged my bsnl new number [protected] yesterday through Google pay. It is showing that recharge is successfull but I didn't get any confirmation message regarding zthis and whenever I tries to make a call It is not connecting. Please solve this issue as soon as possible. Thank you
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Paras Paner
                          from Panaji, Goa
                          Mar 11, 2022
                          Report
                          Copy

                          I m Dr. Paras Paner at Dr. Paner Surgical Hospital, Durganagar, Kamatwada, Trimurti Chowk, Nashik
                          Landline No. 2395815
                          This landline belongs to hospital and is repeatedly faulting since last 2 months
                          I booked the complaints so many times and also called up the concerned officer.
                          He is unable to resolve the issue... It's harassing and strange... Patients are getting too much trouble in communication...

                          Feeling so helpless...

                          Kind request to act urgently

                          Thanks
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Malla Harish Kumar
                            Mar 11, 2022
                            Report
                            Copy

                            Address: Vizianagaram

                            BSNL- I just enquired about broadband plan on internet and showed intrest in new connection,
                            They started sending empty usage bills monthly without giving me the internet connection.
                            Complained to office and dropped mail no response,

                            After 1 year they sent me a notice and ordered notice to report loak adalat
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kandikattu Sreedhar
                              from Raipur, Chhattisgarh
                              Mar 10, 2022
                              May 20, 2023
                              This thread was updated on May 20, 2023
                              Report
                              Copy

                              BSNL 3G NETT COVERAGE OF BSNL IS VERY SLOW AT LABOUR HUT, BACHELI, DANTEWADA DISTRICT OF CHHATTISGARH. NO response from bsnl even though is trying to contact several times. There is a malafied intention with other network. No speed. Unable to do online transaction and works with BSNLNET.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              BSNL 3G NETT COVERAGE OF BSNL IS VERY SLOW AT LABOUR HUT, BACHELI, DANTEWADA DISTRICT OF CHHATTISGARH. NO response from bsnl even though is trying to contact several times. There is a malafied intention with other network. No speed. Unable to do online transaction and works with BSNLNET. Missing signal repeatedly
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rushabh Pharande
                                Mar 10, 2022
                                Report
                                Copy

                                Requesting since many days for activation of VoLTE services from customer care but dint yet got the solution for the complainant n just getting negligence from customer care only waste of time calling customer care..hope i get my issue resolved soon n won't force me to port my sim to other services
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  NIKHIL PACHKAWADE
                                  Mar 9, 2022
                                  Report
                                  Copy

                                  Address: Shivdatt apartment rautwadi akola Maharashtra
                                  Website: Bsnl

                                  Please remove pole in our locality because that is causing mobillity problems
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Muin Sheikh
                                    Mar 9, 2022
                                    Report
                                    Copy

                                    I returned a WiMAX connection to BSNL Thrissur Office with all the equipments and documents somewhere in 2017. The account number for my WiMAX connection was[protected] and they were supposed to refund my security deposit on my home address but somehow it didn’t get the refund yet.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit