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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 39

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R
Rushabh Pharande
Mar 10, 2022
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VoLTE services and customer care negligence

Requesting since many days for activation of VoLTE services from customer care but dint yet got the solution for the complainant n just getting negligence from customer care only waste of time calling customer care..hope i get my issue resolved soon n won't force me to port my sim to other services...
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NIKHIL PACHKAWADE
Mar 9, 2022
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Pole removal

Address:Shivdatt apartment rautwadi akola Maharashtra
Website:Bsnl

Please remove pole in our locality because that is causing mobillity problems...
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M
Muin Sheikh
Mar 9, 2022
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Non return of security deposit

I returned a WiMAX connection to BSNL Thrissur Office with all the equipments and documents somewhere in 2017. The account number for my WiMAX connection was[protected] and they were supposed to refund my security deposit on my home address but somehow it didn’t get the refund yet....
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A
amitpatel931
from Singrauli, Madhya Pradesh
Mar 9, 2022
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Regarding no service for bsnl wifi

Address:Khutar, Singrauli, Madhya Pradesh

I have been equesting Mr. Shailesh Shukla who is bsnl wifi provider in Singrauli district of Madhya Pradesh. I have called him more than 15 times on different days for over a month's period of time. Everytime he assures that service/technical person is visiting your house to install the equipment, but sadly noone has visited single time. It's like he is making fool of me. It's very pathetic situation and due to this people's trust over bsnl...
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S
salman_khan
Mar 8, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
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Without getting broadband connection, receiving bill !

On JAN 27 2022, I contacted the Mancherial BSNL office for a new broadband connection, and an employee in the office gave me a mobile number of a person named Moinuddin and said to contact him.

On the same date I contacted him and he came to my home address in Mandamarri mandal, and said that he will install the broadband connection on FEB 01 2022.

Later on FEB 01 2022, he came to my home address and took a picture...
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S
Shankar Meganathan
from Mumbai, Maharashtra
Mar 8, 2022
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Removal of Pole - Old Land Line Pole

Address:14 AB BHAVAPET BACK STREET, KANCHIPURAM, TAMILNADU-631501

Dear Sir,
In my from of home some oldest BSNL pole is exist. We are facing much difficult parking of our vehicle and other activities. next week we are planning to start construction activity for our home. I request you to remove the pole in priority.

Thanks & Regards
Shankar Meganathan
[protected]...
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R
Ramkants
from Aligarh, Uttar Pradesh
Mar 7, 2022
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Refund my deposit fees

Address:BSNL CHANDAUSI

Dear sir i have disconneted my connection on 25/01/2022 my connection no is[protected] ihave deposit all papers in office
but no payment receive to me please return my payment which
is

dew to your department thanks
my adress is gupta book depot chandausi mo [protected]...
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K
khushi0608
from Hyderabad, Andhra Pradesh
Mar 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone out of service

My telephone no 29560032 is out of service for a long time now, please look into it....
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A
ashishkumar2022
Mar 6, 2022
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Payment deducted but not recharge done

I have done recharge but not able to do this

UPI reference number[protected]

Mode - BSNL-Selfcare app / UPI/paytm...
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I have initiated mobile recharge of my bsnl mobile number [protected] through BSNL SELFCARE Application. i have opted UPI method of payment in BSNL SELFCARE Application and paid amount of 106 through UPI. after successful completion of payment when I checked BSNL App it shows recharge failed. The Transaction number and UTR number are provided with this complaint.
I want refund of my deducted amount in the same account as soon as possible....
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P
pskpgt
Mar 5, 2022
Mar 24, 2022
This thread was updated on Mar 24, 2022
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Recurring charges levied-reg.

Address:tiruppur

I am one of the bsnl mobile postpaid customer for morethan a decade. there is no issues arose regarding the bills till Jan'2022. For the last two years, my billed amount was around Rs. 275 mark only. But for the Feb'2022 month bill, recurring charges of Rs.998 was levied. i have used my bsnl postpaid mobile for voice calls only. i was not chose any extra subscription for that connection.
Suppose if the postpaid plan tariffs modified,...
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S
Sivapriya Sivapriya
Mar 5, 2022
Mar 5, 2022
This thread was updated on Mar 5, 2022
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Not showing network and not working

From morning my bsnl mobile network is not showing and my sim card is not working it shows the symbol 🚫 in my sim network. My mobile number is [protected]...
+1 photos
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K
karan amrish jerajani
Mar 5, 2022
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BSNL Prepaid recharge not successful

I made a recharge for my mobile No. +91 [protected] (BSNL) for Rs 198 through Google Pay, on 03.03.2022. My account was debited but recharge was not done. I request that the amount may be credited back to my account at an early date...
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K
Kmrnna
from Naugachia, Bihar
Mar 4, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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Bsnl does not provide me upc

Address:Naugachia

When i send port sms to 1900, in reply
Comes

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I have call to customer care many time, , , they always hold my call for half to one hour but never received my call
Please help me bsnl service in my area is very poor i want change my operator...
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R
ramesh
from Pune, Maharashtra
Mar 4, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
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Problem in Network issue

Address:Ramesh JM, 1386, 11th cross, 21st Main, HSR Layout, Sector-1, BENGALURU - 560 102

I am the BSNL Mobile user of 5 numbers in our family, I am residing at HSR Layout, I am not getting network in my house, really i am fedup with the issue, each & every time I must come outside the house & speak, this will get disturb for neighbour houses.

Try to complaint to BSNL toll free number but none of them is receiving the calls,

Kindly solve the NETWORK issue of BSNL, immediately

Ramesh...
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V
Vinaya Kulkarni
Mar 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding 40% Concession (for retired BSNL employee) on FTTH Plan 599

Address:Sangli-416416, Maharashtra

Sir,
I am a retired AGM from Sangli (Maharashtra) SSA. I have taken FTTH Connection at my residence in December 2021 and applied for the 40% concession in Feb 2022 as per the Circular. Till today Sangli Office has not forwarded the application for approval to the concerned authority due to which I have to pay the FTTH bill in full. My Phone No is[protected] and my Customer Account No is [protected]. Kindly look into the matter urgently...
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B
Biddika Mahesh
from Srikakulam, Andhra Pradesh
Mar 2, 2022
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Reversal from BSNL

Address:Mpps sannaiguda

Sir/madam my recharge flexi no is NX 22030207460906932988071 and NX 2203020749339912597111 I have done a wrong recharge for no [protected] amount 199+97=296 reference no is [protected] and[protected] for which I requested a reversal from BSNL which I recharge customer wasn't accepted saying transaction so please help me refund amount of 199+97=296 rupees only thanking sir...
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Mar 2, 2022
Sep 16, 2023
This thread was updated on Sep 16, 2023
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Customer care number is not picking a call since a month

Dear sir/madam
I nagaraj Prabhu having BSNL number called for blocking my lost sim ending with 1396 to customer care number 1503 but none of my call picking
But how to block them .what is the use of it.please enable us picking up a call or enable option to block in your BSNL self-care mobile app. I contacted BSNL office but they said you have cc only.
Thanks...
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A
Ahammed Hussain
from Noida, Uttar Pradesh
Mar 1, 2022
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Network Problem.solve it

Address:9401627405

Please solve network problem in our area. Within 3 to 4 days we are not getting 3g network here in Bagribari Mahamaya, dhubri district, pin*783349. Please resolve network issue ASAP. WE are in a trouble because of your network service s....
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J
Jaydeep Chatterjee
Mar 1, 2022
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Obligations

Not greeting upc code, there are showing Subsisting contractual Obligations.
My ph number [protected]...
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