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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 391

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A
Arun PrabhakarBhatt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wimax not working since fifteen days

sir,
My Wimax Not Workin From 10/06/2014 I Complant To SDE Mankapur And TDM Gonda On Telephone But Our Problem Not Solved By Sad Officer I Worked Of JAN SEVA KENDRA Our Total Work On Internet Based Please Do The Further And Nesessary Action For Started Our Wimax.
My user ID- EB10018047 And My Email iD- arun.[protected]@gmail.com and My mo. no. [protected]....
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J
Jenish Gandhi
from Anand, Gujarat
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bsnl DSL blink everytime

Address:Anand, Gujarat

My name is Jenish Gandhi. Bsnl number :[protected]Khambhat, Gujarat) My lanline is working good but I have taken only for broadband service, where DSL line blink every time and not getting connection over wifi. I have registered complain so many time during this month via 1504 at list 4 times but not getting good result. every time technician comes and repair it work fine for hours and problem persist again. if i am paying 1000 rs...
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J
john white
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Micetich Colony First Street - more than ten Telephones not working from 5th April 2014 to 24th June 2014

Address:Chennai, Tamil Nadu

Telephones in Micetich Colony, Chennai 600060, coming under Madhavaram Telephone Exchange, were not working from 5.4.2014 and were reconnected by BSNL after 83 days on 24.6.14. 1) Bills have been received for the period the telephones were out of order because of BSNL Cable damage. 2) Payment for the period of NON AVAIABILTY of telephones have been made. 3) Damage to cable was inspected by BSNL on 5.4.14 itself and repair work initiated...
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V
vimsa
from Mumbai, Maharashtra
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Broadband not working since last one month

Address:Agra, Uttar Pradesh

I am using a BSNL broadband connection number[protected]. Since i am using it since last six months, it was always working very slow but now since last one month it is not working anymore.
We have complaint many times but they dont hear anybody. Bsnl staff is so rude and when they sent us the bill and we refused to pay, they said they dont care about. It is some port problem from them but they dont hear me....
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S
sourabhudr
from Nimbahera, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding thrice deduction from my bank a/c

Address:Udaipur, Rajasthan

I have made payment of telephone bill amt 753/- dated 26/03/2014 throgh obline payment.
While three times deduction from bank a/c of icici bank, one transaction refunded in my bsnl a/c as pending with bsnl but still amt 753/- of transaction yet not come.I did contact in bsnl sector 4 udaipur they replied they do not have pending amt. In their a/c and they even dont know what to do in that issue.My bsnl consumer id[protected] and a/c...
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P
pandeyuppwd
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my security advance

Address:Sonbhadra, Uttar Pradesh

dear sir/mam I have installed wimax service on 12.5.2014 but bsnl has sent me bill from 07.05.2014. I have paid my final bill but they don't have returning my Rs 1845 security amount. I have try to top level officer in BSNL but they are not answering me right way. my wimax user Account Number :[protected] and user Id [protected]@bsnl.in Again I want to request you please settle my amount problem Er sunil kumar pandey [protected] [protected]@yahoo.in...
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NITISH KUMAR GURU
from Kolkata, West Bengal
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irresponsible behaviour of bsnl regarding my complaint

Address:Dhanbad, Jharkhand

Sir, I have registered a complaint regarding the de activation of value added service which has been activated without our request for the same, on date[protected], for the mobile number [protected] . My complain number is DE VA[protected] .It is third day of lodging my complaint.According to the customer care authority, the maximum time needed for de activation is 48 hours but till now it has not been deactivated and still my balance...
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S
S.C.N. Ganesan
from Bengaluru, Karnataka
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Telephone is not working

Dear Sir, My telephone No.[protected] is not working for the past one month. I made many requests to the concerned telephone authorities, and automatic complaint system, but there is no proper reply. The telephone is coming under Dharmapuri circle, Tamilnadu. The same telephone was not working from August 2013 to February 2014. Whenever we contacted different officials, a funny reply will be from them. At least let them repair...
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S
Shanthi Bala
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unapproved deduction of Rs. 7 per week for Job Alert VAS

Address:Chennai, Tamil Nadu

Dear Sir, Greetings. My mobile number is +91 [protected]. Of late, BSNL (or thru their VAS franchisee) started deducting Rs. 7 per week for a VAS Job Alert service that I never requested for. I tried several ways to deactivate this service but failed. Request your help in deactivating the same with immediate effect....
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M
madhusudan7222
from Kolkata, West Bengal
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Recharge not done

Address:Ranchi, Jharkhand

Today on 25.06.2014 i had Recharged my mobile no. [protected] with rs. 699 through its official website.after deducting my money from my debit card its showing as rechrge not done and amount payable is rs. 699.i was shockeD to c such msg.my Bank account also shows amount has been deducted.when i consulted its customer care they r not listening my queries.i hope ds gets resolved soon or i will have to move to consumer courts.ref. for d transaction...
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Khurshid AliG.
from Azamgarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Landline Connection

Address:Azamgarh, Uttar Pradesh

Dear Sir, Myself Khurshid Ahamad my native palce Vill-Sonwara-Rani Ki Sarai Azamgarh. I would like to inform about our village land line connection near about one half years going disconnect. We want re supply connection. We have already connection. I done more time complained regarding above subject but no body take action.after then I transferred in wire less connection but it is not proper worked.These time we are suffering more problem.My...
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R
rejeemon2003
from Guruvayur, Kerala
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unnecessary deduction

Address:Chennai, Tamil Nadu

FROM [protected]
[protected]@yahoo.co.in
Sir,
Greetings
I have already sent mails to you stating that without my knowledge you people are deducting amount from my prepaid mobile { number given above } in the name of JOKES. I tried to contact 155223but no response from them. I wish to inform you TO STOP DEDUCTING AMOUNT FROM MY MOBILE [protected] In the name of JOKES with IMMEDIATE EFFECT.
Regards
G.RAJESH...
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O
omjee83
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Landline number is dead since Jan 2014

Address:Bhagalpur, Bihar

Hi, My BSNL land line number[protected] is dead since Jan 2014. I have visited several times to my local exchange Jhandapur & asked concern to do the needful. Also i have visited my main exchange & verbally lodeged the complaint with JTO at BSNL office to restore my connection. I am paying all my due bills on time, yet my connection is not restored. Request you to pls do the needful. Rgds// Om Prakash At+Po- Jhandapur; PS-...
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Address:Chennai, Tamil Nadu

Dear Sir/Madam, I have been receiving Job alert service to my mobile number [protected] from +[protected] since June 3' 2014.Unfortunately they did not provide any means how to stop this alert message which charges Rs 7/week. I tried various means to stop so in between for two weeks . Nothing happened. then it again started posting without my permission. Despite many reminders to the +[protected] the deduction is taking place. This is totally...
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A
Ashraf Shaik
from Hyderabad, Telangana
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Money charged on the name of jokes pack

Address:Nellore, Andhra Pradesh

I never activated jokes pack on my BSNL num [protected], from the last 85 days i am getting message that jokes pack has renewed and an amount of 5 rs charged by that cost 17 times 85 rs has charged, i tried to unsubscribe by sending STOP to 155223, But it's saying that only MIssed call intimation is activated on your mobile. And i can't able to unsubscribe it, i continusioly losing my money for every 5 days, so please unsubscribe this pack...
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S
sudhir dinkar
from Panaji, Goa
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Billing

Address:Ahmednagar, Maharashtra

I have a BSNL land line connection and have Internet connection plan of 750/- . Due to some ground work of Government at Naagardevle grampanchayat the underground cable was cut by the JCB hence from the day 19/4/2014 to 3/5/2014 we had no connection i have submitted the application and requested to deduct the non-working day rent of the bill for 14/15 days they have not taken any steps...
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Vijayan.vijayan
from Shirhatti, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL landline and broadband is frequently getting damaged

Address:Thiruvananthapuram, Kerala

The BSNL exchange at Pothencode, Thiruvananthapuram, Kerala is frequently getting damaged.I am really frustrated with the performance of officials.My landline phone which was working after complaining for several weeks got complained again.Broadband is not working.I contacted with exchange more than 2 times.They told it will be fine within 2 days or after a day but actually nothing happened.I don't know why I should pay the bill.My...
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A
Ankur Shah24
from Mumbai, Maharashtra
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Security Deposit not refunded

Address:Ahmedabad, Gujarat

We have close our Land line Connection phone number is[protected] Since last 7-to 8 month we have not received our security deposited Three to Four time we have visited BSNL Local Office But not getting any result Kindly help this matter and refund our security deposit urgently...
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A
Aakash Malve
from Delhi, Delhi
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Internet speed extremely slow

Address:Chennai, Tamil Nadu

I've a bsnl connection no:[protected] chennai anna nagar with Rs.1400 Plan unlimited broadband. Since many days my internet speed has been fluctuating and hasn't been as satisfying as your company has stated. I want the speed to be faster n consistent. The speed I'm experiencing is not even 0.1time of what I should actually be experiencing. It will be grateful i[censored] fix this problem ASAP.. Thank you....
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Ak shrivastava
from Basi, Punjab
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wrong billing amount

Address:Allahabad, Uttar Pradesh

I have a broadband connection with 1 GB data pack per month costing Rs.299. After adding all the taxes it is billed to Rs. 336 but the billing for the month of may has been done for Rs.360 and no reason has been provided. When called at the customer care no one answers to the call and it is the second time when the billing is done wrong. I have paid the amount of Rs. 360 as the connection would be cut if bill is not paid on time....
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