Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir, i mohd.shafeeque Recharge my mobile no [protected] with Rs 561 (for getting 5 Gb Data plan) from [protected] (sai service's) on 3/7/14 @ 4:47 pm Ref.no[protected]. But still i m not getting benefit with this recharge. Pls make me help with regards. for any contact make me call on [protected]

My land line no.[protected] kindly deactivate the humga service totally by kathirvel [protected]@yahoo.com [protected]

I am using BSNL prepaid for around 5 years. Nowadays customer care service (1503) is very poor in responding to our calls. when ever we call we have to wait for at least 20 minutes. How is it possible.. W e may call in need of an important thing to ask from the respective customer care executive. but their poor response make me feel very embarassing. What is the use of customer care number given to us in this situation.. Another problem is regarding the statement of calls for our number.. All the other cell phone companies are giving our call details (of course they are giving the details of the outgoing calls and sms sent by us) by post or through e-mail (and they charge Rs.50 for it) when I ask for it in BSNL customer care their answer is a very big "NO. CONTACT YOUR AREA BSNL OFFICE". When I go there asking for it no proper answer is given. Does BSNL have such options to get our outgoing call details.. If so, kindly inform us.. Kindly resolve this issue..

My celphone numbers is [protected] also i have used internet prepaid connection but many time we suffered problem of in a month 20 day mobile connectivity not received and also tower received only one or two signal, so i can not used bsnl internet or cell perfect please clear my complain, bsnl is mother of telecomunication companys but that time change is look like a child of other companys

hi, My evdo number : [protected] I am from chheharta, amritsar (143105) and using bsnl evdo from last 4 years. From last 10 days I am facing no tower issue in evdo it show cross with tower and speed is very slow even website hardly open(but towers still have in my area chheharta) . As I visited bsnl head office( Amritsar) 3-4 time they said to me its problem from noida, but its working fine in ludhiana city and others. Some time they used to say it will be fine in evening but still today no prgress and no action taken by them or I can say they have no bother of my issue as I am completely dependent on internet working as web developer and I Lost my client due to this issue . Employees working in Chheharta office or in Main customer care office of amritsar have no knowledge about any technical issue and have no concern with there clients issues. They have only one answer this fault from noida, That all . In addition to this main customer care office provided me a phone number to consult with related person to resolve issue his name is ravinder [protected], but he never picked my phone as i tried lot of times from last 2 days. I am fed up by their poor server or say no service by bsnl. Even after 10 days I am waiting for any technical person who resolve this issue. Atleast let me know they are able to solve issue or not so that I cast see another option. Hope for best

My land phone not working more than one month. Complaint has been submitted on the second day but no actions were taken from bsnl, complainted two time.the reason was mention by line man the cables was not available in exchange. In my remote area have no signal strength for mobiles. We have no delay for bill payment to bsnl. The land phone number is[protected] I hope your action will be will take place to solve the issue

Dear Sir,

My land line phone has a terrible noise disturbance since last few months. Whenever we(family members) make a call or we receive a call, this noise disturbance (khrrrrrrrr khrrrrrrrrrr) is so irritating, that either we end the call, or the counterpart ends it. My land line phone also gets dead occasionally. I think it is because of a poor quality of telephone cable. But BSNL Ratnagiri does not bother to change it or, solve my problems. I pay the bills regularly within time and unlike many others, still have faith in BSNL. But BSNL has nothing to do with it. It is really shameful.
The same is with my BSNL broadband. I pay approx. Rs. 500 per month for unlimited plan of Broadband, but the service, connectivity and speed is so pathetic, that I have to take support of other companies to browse internet, pay bills or shop online. In other words, I pay monthly 500 Rs. to BSNL for nothing.
I have tried to lodge a complaint by using 198 & 1504. But the situation is still the same till date.
So, please help me solve this problem. Thank you.

In one day my free limit of broad band is finished whereas i have not used. The message was received on my mobile on 3rd july2014. My broad band telephone no is[protected]. I did not use the full 2.5 GB on July 2014 . This is surprising to me that in two day my free limit is over. Now this time 2 GB extra used either by someone else or there is some technical mistake. These mistake i am checking on BSNL customer support then i know company is add my free time(2AM-8PM) usage. In any change in my plan company is not inform me. This customer cheating please stop and to correct it. I want that i may please not be penalised for the extra uses as it is not used by me. There should be some enquiry, how my full month limit is finished in one day whereas i have not used. I am waiting for favorable response from your end. Thanks ASHIR AL MUHAMMED

I tried to make a payment using Credit card on 25th June 2014 and it was a Failure Transaction and I received SMS from BA-PORTAL stating that Transaction is failed. Then I did payment using Debit card and transaction was successful. Later amount debited from Credit card also. Kindly revert back the amount debited for Failure Transaction. Failure Transaction ID : TX[protected]

Today on 3rd july 2014 i have received the rent of may month ..but the rent of both of the months(may & june) has to be delivered this time ..and if the rent will be delivered in this way then, i will be deprieved of one months rent continuously, if it will happen regularly, customer (I) will feel disadvantaged and deceived ..thus the onus lies on BSNL to deliver the rent in the ist week of the next month (like it was the time to receive the rent of june month )

Close HomeMailNewsSportsFinanceWeatherGamesGroupsAnswersScreenFlickrMobileMore Yahoo Mail YahooHome mohan Help Press ? for keyboard shortcuts. Telephone Bill. (2) BSNL Customer Care Dear
Customer, Your Telephone Bill of Account no [protected] is generated for
the bill period[protected] To[protected] and is attached. Amount
payable is 2, 592.00 and the last Date for Payment of this Jun 9 Me To BSNL Customer Care Jun 28 at 5:08 PM Telephone No. [protected]Customer id : [protected]Bill No. & Date:[protected] dt.06/06/14Bill Period : 01/05/2014 to 31/05/2014I
was very much shocked to see your mail attaching the bill for
Rs.2592/- I have never ever received bill for such a huge amount which
is the highest from the day I am subscribing to chennai telephones.I
definitely suspect some pilferage and wrong billing for such a huge
amount. . You can go through the records and can find that the
previous billing has not exceeded Rs.1, 000/- in the past. Likewise last
month also I have paid Rs.1579/- for which also there was no
justification for such a huge amount billing.I
have selected the current package since I found that it is most
economical to me as my BSNL telephone and broadband usage is very much
limited.I
have reserved my decision to continue subscribing to BSNL any more, as I
feel that if the same trend continues (of huge billing without using
the service) I have to discontinue immediately, as I don't afford the
same.I request
you to please revert back immediately and reverse the excess billing to enable me to continue using your service.Please treat this as most urgently with high priority.ThanksS. Mohan Reply, Reply All or Forward | More Click to reply all
Available on iOS and Android Get the link by text Message and data rates may apply Thank you.The link has been sent to your phone.

Mobile no. [protected] I am residing at Saligramam, Chennai-93 and my office is in T.Nagar, Chennai-17. In both the places i am facing problem due to non-working of BSNL towers for most part of a year. The tower very near my house with Cell-info-'Janakaraj street' often goes off line and this problem is persistent for the past minimum 4 years. Same is the case in T.Nagar, where the cell info name is 'Vellai thottam'. I got through all people concerned as my cousin is working in the same GSM switching dept. and every time I complain they say either it is modem failure or power problem. One information I got is the towers are to be connected with the respective exchange by Optical cable but are running under digital modem which is inconsistent in performance. And the cable laid for these modem are bad in quality leaving customers to struggle to talk to people when called. I am facing this problem for years together. One can ask why I did not port my number to a better service provider. I have checked the signal consistency of all private mobile operators in both places and the service is pretty bad. If BSNL can rectify these towers it will help a minimum of 100 persons each at both the places. Hope to receive a response at the earliest. With best regards, N.S.Sridhar.

In one day my free limit of broad band is finished whereas i have not used. The message was received on my mobile on 2nd july2014. My broad band telephone no is[protected]. I did not use the full 2.5 GB on first July 2014. band . This is surprising to me that in one day my free limit is used. Not only 2.5 free Gb but also another 4 GB is over used either by someone else or there is some technical mistake. I want that i may please not be penalised for the extra uses as it is not used by me. There should be some enquiry, how my full month limit is finished in one day whereas i have not used.

Sir,
Deduction my main balance amount total 300rs
First time 31/5/2014 150rs
Next time 15/6/214 150rs
Complaint custamer care they given (Dear Customer, Thanks for calling BSNL Customer Care, Your complaint no 4F14AP395789 has been Attended - BSNL) 4F14AP395789 complaint no call
they cannot respond

there is a regular delay in delivery of rent on the tower located in Resari village, distt. Aligarh (U.P), The june month is over bt i haven't yet received the rent & this is not the ist time .. I have contacted to the BSNL distt. office but the accountant concerned has told me that there is a delay in delivery of funds from bsnl headquarter, & there is no such delay at distt. level, but you will receive the rent in 2-3 days, but i have not yet received the rent, the month is over, i think that it is the moral responsibilty of bsnl to deliver the rent on time otherwise must send the amount with some intrest, It's not the customer who should suffer always..there must an imposition of some penalty on company too, If company is unable to send the rent on time, please vacate our land..

On 30th june rs 909 got deducted from my sbi account while paying my bills on bsnl portal site. Amount got deducted but site showing awaiting bank confirmation and bank replied it has cleared the amount from my side. Landline number[protected]. Bill no.-[protected]
Circle- ch (Chattisgarh), contact -[protected]

i made payment two times through bank and one time at bsnl office for june month bill payment. when making two times payment through net banking that time error occurs. so next day i went to bsnl office i paid the bill amt in person. but in my bank account two times amount transferred to bsnl ac. so please let me know my bsnl bill ac how many times the bill amount accepted by bsnl office. then only i can claim my amount from my bank. with regards. keerthi. r pudukkottai - 4. ph: [protected] mobile : [protected]

my mobile no. is [protected].i don't have games ka khazana.but you deducted my balance from last 10.6.14.then 15.6.14 then 20.06.14.i repeatedly told to customer care that i don't have that. But they do don't do anything.1st time they told it'll deactivated within 24 hrs, but don't.2nd time they said they don't have any information about activation if balance deduct then it'll reverese.but don't.3rd time they said they cant do anything because of system error.most of time they don't take phone calls.hence i have done sms to 57171 three to four times to deactivate but they don't.i really fed up with there customer sevice.they already deducted rs.15 from my a/c which is unathorised.so deactivate that games ka khazana and reverse my balance.OTHERWISE I WILL CHANGE MY COM[ANY

I have been using a pre paid mobile number from BSNL in Madurai, Tamilnadu for several years now. There is Rs. 5 subscription amount deducted (renewed) automatically no matter how many times I send the STOP message to the unsubscribe number (155223). The message comes from BT-BSNLCG +[protected]. So far I have been ripped off, I am unsure how to stop it or how to prevent them from auto subscribing me to a host o[censored]nwanted services again and again, even after repeated attempts (albeit) that give successful unsubscribe message.

The hungama services (movies, games, musics) are unknowingly activated on my landline number[protected].I want the deactivation of these services as soon as possible.Also i don't want to receive any more bills for these services. Thanking you,