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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 393

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Satyawan85
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Bundled Gift Coupon

R/Sir my self Satyawan from VPO Rawalwas khurd, Hisar(Haryana) my Mobile no [protected]. Sir I brought BSNL 3G Data Card IMEI no. [protected] with this Data Card i have get BOUNDED GIFT COUPON NO. N 6810 In this COUPON in this coupon Free "500 MB Data Every month for 1 Year." coupon expiry date: 31/10/2014. but when I reachered my Mobile no [protected] with this BUNDLED GIFT COUPON, I have get 5120 Minutes of free VIDEO Call . I request...
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Rajilesh Panoli
from Chennai, Tamil Nadu
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BSNL charges Rs. 7 for every recharge.

Address:Ernakulam, Kerala

Hi sir, I'm getting a message below and they charging rupees 7 for every week. I hadn't subscribe for any value added packs as I don't need such things. Message: "Your pack shayari is renewed with Rs 7.0 successfully and is valid for 7 days. To unsubscribe send STOP to 155223". I had contacted their customer care lots of times, but there is no response. Please help me to refund my money. Its very annoying when I call an important...
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Y
yasu
from Tirupati, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of hungama

sir, iam not interested and more over i didnt use or open the hungama, they told if at not used it will not be charged. but from 3 months it has been charged 349/- . our land line no.[protected] . last month means in the month of april we asked for deactivation of all hungama services on damand but the only deactivated movies on demand. it has been charged 198/- in the month of May bill also. so please unsubscribe me from all the services...
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dipaghatak
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized balance deduction

Address:Kolkata, West Bengal

my mobile no. is [protected].i don't have games ka khazana.but you deducted my balance from last 6.6.14.then 13.6.14 then 15.06.14.i repeatedly told to customer care that i don't have that. But they do don't do anything.1st time they told it'll deactivated within 24 hrs, but don't.2nd time they said they don't have any information about activation if balance deduct then it'll reverese.but don't.3rd time...
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praveen.bsb
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service by BSNL Mobile service

Address:Bangalore, Karnataka

I have ported from VODAFONE to BSNL. Few days latter I got this message from BSNL +1(901) " your service will be withdrawn if you do not pay the final bill of your previous service provider and submit the payment receipt at the nearest BSNL customer service centre." After submitting the proof I was continuously getting that message, again I went to the same CSC, Rajajinagar and explain the issue & they behave as if they are not expertise...
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Naresh Muttavarapu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Job Alert Service

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam, I have been receiving Job alert service to my mobile number [protected] from +[protected] since May 5' 2014. which got triggered when I was viewing on of the message. Unfortunately they did not provide any means how to stop this alert message which charges Rs 7/week. I tried various means to stop so in between for two weeks from 11 may to 1st june. Nothing happened. then it again started posting without my permission. Despite...
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M
mathewjoseph
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivate the plan immediately

Address:Kannur, Kerala

Sir, I have availed broadband connection in bsnl. my landline number is[protected]. I have not subscribed for the games on download but a sum of Rs.347/- has been unnecessarily included in my bills from last 3 months. Without my consent through phone the subsciption has been done. Your people simply spoke to us about the free game and have cheated us. So kindly decativate the plan immediately. i expect that the next month bill should not...
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V
Vignesh War
from Bengaluru, Karnataka
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Deactivate BSNL hungama service

Please Deactivate BSNL hungama full service. My landline number is[protected]. I would like the BSNL Hungama plan for movies, games, and music to be deactivated from my account. I have unnecessarily paid Rs. 1126 ( + 347) for the past month without using any of the above said website. Please deactivate the same as early as possible. Also, please let me know if that amount be refunded back in the next bill. Thank you. JAYAKODI T...
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V
Vinay Devaraj
from Jalakandapuram, Tamil Nadu
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Service Activated Without Notification

Address:Krishnagiri, Tamil Nadu

Dear Sir, I have been using BSNL broadband for the past 1 year. My BSNL landline number is[protected].Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.190/- has been charged against BSNL Hungama Service. When enquired at exchange, they said its from bsnl.hungama.com . I am totally not aware of this service and i called up hungama.com customer service and understood that the service...
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vinubalan
from Kollam, Kerala
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Balance Deducting

Address:Kollam, Kerala

My number is [protected]. I got a message saying "Your pack News is renewed with Rs 5.0 successfully and is valid for 5 days.To unsubscribe send STOP to 155223" from BT BSNLKR But i have not subscribed this service. I have tries unsubscribing by sending STOP to 1552233. But it is not unsubscribed i get this message every 5 days and they dedect Rs 5.0/= from my main balance every 5 days. Please deactivate the service...
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U
Urvesh p shah
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Unnecessarily activated VAS services

Address:Bellary, Karnataka

MY name is PRAKASHCHAND, V.SHAH. My BSNL prepaid number is [protected]. I am from KARNATAKA.I got a message from BSNL last month on 11.05.2014., that my accounted is debited with RS.30 for VAS service named Midnight beauties but i didnt activate any such pack. Even though i deactivated it but again 2 days back that is on 12.06.2014 again it debited RS.30 from my account. i request u to please look after it .. and i want my account to be refunded...
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ISMAIL M
from Thiruvananthapuram, Kerala
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Not working and No response from officials

Address:Thiruvananthapuram, Kerala

I am a bsnl user.My land line has become compliant for the last month(May 2014).Till now there is no response from their side.When I call the exchange and say about the compliant...all day they say its cable fault.And till now they did not make it clear. Without clearing the compliant I got a message from Them that "your complaint is cleared."I don't understand how? I also took Broad Band connection And now I got a bill of Rs.615/- I would...
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C
crprsh
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Low BSNL Broadband Speed

Address:Thrissur, Kerala

I have opted for a connection "BB Home Combo ULD 999" which clearly says "Upto 4 Mbps till 8 GB, 512 Kbps after 8 GB". But I am getting not more than 1.7Mbps at any time. I believe either BSNL is not providing proper available speed for Broadband or misleading the customers by providing fake particulars about Broadband Connection. Connection number is[protected] and the location is under Mala Exchange, Thrissur, Kerala. Attaching the...
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Address:Erode, Tamil Nadu

Dear Sir, Since BSNL is unable to provide a satisfactory service to the Subscriber as per the TRAI norms, I have made many complaints in the past and NO permanent solution was provided. I want to complaint against BSNL for Not providing relaible service to the consumer. -- Thanks & Regards Sivakumar KP [protected] [protected]...
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nrajsafe
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

March & April Month Bill complaints

Address:Tiruchirappalli, Tamil Nadu

We have BSNL land line[protected] for Internet BB connection in my home for personnel use. But last two month we received very high bill amount compare to previous bills (Rs. 2733 for March & Rs.1502 for April ). I registered a complaint and high lighted in the complaint form the following mobiles numbers 1) [protected] 2) [protected] were used more calls from our telephone number, these two numbers are we don't know who's nos.I have registered...
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070425
from Erode, Tamil Nadu
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Unsubscribe the hungama.com

Address:Tirunelveli, Tamil Nadu

Sir, without my knowledge bsnl hungama activated in my bsnl broadband connection...I have never used that hungama...But it is charging rs 323/- per month for hungama music on demand, hungama games on demand...Can you please stop this service plan in my broadband connection...My telephone no is[protected] which i used for bbroadband connection...Kindly take necessary action...
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smsingh15916
from Chandigarh, Chandigarh
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Broadband connection on phone 0172-2771639

Address:Chandigarh, Punjab

Sir I applied for extending my existing broadband connection wef 01/06/2014 to 31/05/2016 under BB HOME COMBO ULD 800 with request to pay the bill in advance for 21 months and with the request for giving me the admissible rebate of 10% as I am a retired Govt officer and I have been availing of this rebate for the last two years. I have received the bill dated 04/06/2014 amounting to Rs 16800 plus taxes. The rebate is not given. I contacted...
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J
jerry687
from Baindur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bsnl landphone complaint

Address:Ernakulam, Kerala

Dear sir,


This is to inform you that I have booked a complaint regarding land phone not
working on 21th May 2014. But the complaint is still pending and No
Response from the service people. When calling in customer care, it is not
connecting. But it is saying that the complaint is still in progress.


Name & Address of the Customer:


JAMES J CHERAYILbr...
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A
artisingh
from Bengaluru, Karnataka
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unwanted notifications

Address:Bangalore, Karnataka

Hello, i m fed up of the facebook notifications that i m receiving from past 3 days. i haven't subscribed for any such notifications, then why m i being sent these notifications? i have tried calling the customer care but there's no answer. i have also deleted my facebook account still m receiving such notifications, I would like you all to take quick actions....
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H
Hsv
from Mumbai, Maharashtra
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validity not extend after recharge

Address:Gurgaon, Haryana

sir, I am Hari om Sharma my no is [protected] I have received a message on 06/06/2014at05:20:44PM as roaming STVs: enjoy free incoming roaming in MTNL/BSNL network and O/G [protected]@1.5p/SEC with STV of MRP RS 5/34/67/92 and 1/7/30/90 days validity respectively. I have recharge my no. By 92 RS.07/06/2014 at07:29:14pm ref no [protected] but my no validity is not extended my out going call also blocked. please take action accordingly...
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