Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I never activated jokes pack on my BSNL num [protected], from the last 85 days i am getting message that jokes pack has renewed and an amount of 5 rs charged by that cost 17 times 85 rs has charged, i tried to unsubscribe by sending STOP to 155223, But it's saying that only MIssed call intimation is activated on your mobile. And i can't able to unsubscribe it, i continusioly losing my money for every 5 days, so please unsubscribe this pack and refund my 85 rs

I have a BSNL land line connection and have Internet connection plan of 750/- . Due to some ground work of Government at Naagardevle grampanchayat the underground cable was cut by the JCB hence from the day 19/4/2014 to 3/5/2014 we had no connection i have submitted the application and requested to deduct the non-working day rent of the bill for 14/15 days they have not taken any steps

The BSNL exchange at Pothencode, Thiruvananthapuram, Kerala is frequently getting damaged.I am really frustrated with the performance of officials.My landline phone which was working after complaining for several weeks got complained again.Broadband is not working.I contacted with exchange more than 2 times.They told it will be fine within 2 days or after a day but actually nothing happened.I don't know why I should pay the bill.My number is[protected] & I am tired of complaining and contacting with exchange.Both landline & broadband is not working yet even after complaining.I am paying the bill for internet but it is not working.Sir please look into this matter and take necessary changes required.

We have close our Land line Connection phone number is[protected] Since last 7-to 8 month we have not received our security deposited Three to Four time we have visited BSNL Local Office But not getting any result Kindly help this matter and refund our security deposit urgently

I've a bsnl connection no:[protected] chennai anna nagar with Rs.1400 Plan unlimited broadband. Since many days my internet speed has been fluctuating and hasn't been as satisfying as your company has stated. I want the speed to be faster n consistent. The speed I'm experiencing is not even 0.1time of what I should actually be experiencing. It will be grateful i[censored] fix this problem ASAP.. Thank you.

I have a broadband connection with 1 GB data pack per month costing Rs.299. After adding all the taxes it is billed to Rs. 336 but the billing for the month of may has been done for Rs.360 and no reason has been provided. When called at the customer care no one answers to the call and it is the second time when the billing is done wrong. I have paid the amount of Rs. 360 as the connection would be cut if bill is not paid on time.

On[protected], I tried to recharge my son's phone having No-[protected], thru' BSNL PORTAL.In the process, the amount Rs-55/-was deducted but the phone was not recharged so far & the amount also not credited back in to my account.The following are details of Transacation Online Bill Payment services View Payments View Transactions Complaints Post your complaint for GSM / WiMAX CDMA Prepaid Mobile Complaint Category: After payment, amount deducted, but system not updated Problem Type: system not updated If the Amount is debited from Bank account and the Receipt is not Generated Online, Please allow us to generate the receipt for you within 48 Hours. If you have not got the receipt even after 48 hours, Please Submit the TransactionID to notify the Problem to the BSNL Team. Email Id:dr.[protected]@gmail.com Contact Mobile No:[protected] Prepaid Mobile No:( Effected)-[protected] Transaction Id TXT[protected] Phone No [protected] Date of Transaction[protected].55PM Payment Status initiated As informed in the above, after 48 hours I complained same to BSNL Team and also phoned directly to BSNL customer care.of course, the amount may be less but in the process there should not be such mistakes. I hope the mistake will be rectified as early as possible. -Dr.RVSNS Ramachandrudu

BSNL has provided us (Telephone No[protected] with the movies, music and games for period one month at free of cost, but thereafter BSNL has charged for the movies, music and games, which we have not utilized.So I kindly request you DEACTIVATE the movies, music and games on demand facility from our broadband package and do the needful.

My Landline telephone no[protected] has background noise sance last one year and on lodging of complaint, complaint was not resolved till now.Since 15 days BSNL broad band is also not getting connected. Place-Rawatbhata, Distt- Chittorgarh, RAJ

My bsnl land phone with number [protected] was dead for the last one year. This case was reported several times to the near by exchang and no action has been taken by the authorities
Iam working in dubai and my mother, wife, childer are there in my home. Yearly iam getting only one month vaccation and i am forced to visit the exchang every time when ever i am comming to india
No under ground cable was drawn for this connection to my house . Theyhave connected my phone through normal telephone cable through the post .Later they had removed the post and the wire has been removed .These things had happed when i am abrode

More over im paying the bill regularly with out any arriears

Kindly look in to this matter seriously and an action is highly needed

Waiting for a favaroble reply

Sajimon.A
Dubai

my landline no is[protected] my landline no was activated with hungama tv services on 9th may 2014. i requested the customer care service people to deactivate this service as soon as possible. they deactivated this service on 14th april 2014 i was also charged with an amount of rs198 for this service which i did not even used for the month of april. now again i have been charged of rs 198 for the same. i request you to look into this matter and refund my money charges. also i want you to deactivte my landline no from all the additional service. the customer care people are not at all helping me with this matter. it has been a very horrible experience for me as i have been running from 1 bsnl office to another. i request you to look into this matter as soon as possible otherwise i have to take legal action against bsnl hungama. i have attached my 2 months(april and may) bill as proof.

Dear Sir,
I am receiving the job alert service messages and it have been charging Rs.7 every week from my account without my permission unnecessarily..to my mobile number [protected] from +[protected].. So please make sure of stopping these messages and if possible please refund the amount charged to my number.. Please stop the messages from +[protected] or if possible block them from sending any kind of message to me..

Demand Note details:- DN id:[protected] DN date:30.03.2013 SSA: AMB Pay by date:30.04.2013 Exchange:AMBAHR Telephone No.:[protected] Activity:Service Order Provisioning Address of applicant: 1932-33, sector 1Housing Board Colony, Ambala City Ambala City, Ambala, Haryana 134002 Dear Sir / Madam They accepted a deposition of Rs 500/- without knowing or thinking about the telephone lines whether they have been laid under the ground or not and after waiting for 10 or 15 days when the connection was not given to me I approached to cancel my request .There in SDO office I came to know through the officer that the telephone lines have not been laid under the ground yet in my area of residence.On 30th April I cancelled or withdrew my request . That was the day and today is the day that I have not received my Rs 500/-, So I request you to get me refunded my money with interest accountable till today as soon as possible without making me wait any more. I shall be thankful to you. Complainant Rakesh Kumar Contact number:-[protected] [protected]

I lost my mobile phone on 09/06/2014 from Kandi, Murshidabad to Berhampore, Murshidabad by bus. I have lodged a complaint in the Kandi police station on 11/06/2014. My mobile number was [protected]. I have been trying to reach the BSNL customer care for last 7 days so that I may request to block my sim card, but all my efforts went in vain. Please do the needful at your earliest.

Dear sir, My self Biswajit jena and i have a mobile number which is [protected] and it has recently port in to Airtel means this number has been transfer from BSNL to Airtel on 20th june 2014 by MNP process. but after mnp a huge problem is showing on my mobile number but before i describe my problem, i have to tell you the mnp process to understand my problem.The central side is a MNPO, supposed to provide MNP Service in a particular zone....

sir, i have sent an unsubscription request for music strreaming on[protected].but unfortunately my request is not granted and still 10 rs is deducted from my balance amount on[protected].Kindly grant my request and please return my deducted amount as soon as possible. mob:[protected] rajeev kumar p

sir, i am a bb & LL customer with the id no.[protected] & tel.no.[protected]. this telphone was completely dead from April 19th to May 22 of 2014.(partially available only on28th april). Though i have made so many complaints directly to the exchange and via sms, the situation remained same for more than one month.finally i approached the district administration through a written complaint and solved it. Now i have got the bill amount as usual (bill no.[protected] even though i was denied the tel.service during the above period of more than one month. though it is partially two different months the service was denied to me. so i feel that great injustice from the part of bsnl by making money by denying the service promised. it is a fact that the employees who get punishment is transferred to our area and when we approach them they r very rude in their behaviour. Ultimately the customer is punished by denying the service and giving the excess bill by the bsnl just because we r in rural area. so i kindly request you to consider this. thank u in advance to give your ear to our plea.

I am residing in a place called palluruthy, kochi area in Kerala state. I am not receiving 3G coverage eventhough the bsnl tower is located hardly 500 mts less than my house. Even though my connection is 3G I always receive 2G network which is very slow. Please do the needful. Jose

dear sir My tel no. is[protected] it is not working since last 6 months innumerable complaints are of no use. i am religiously paying monthly bill of Rs 730. you can see from my call list that i have not made a single call 1) why am i charged if i do not get services. 2) why are complaints not solved Pls look into matter Thaking you Jagrati Banerjee

We have a BSNL Land Line Number and Net Broadband Connection[protected] for Gylashing West Sikkim. Our Number is not working properly since last 8 months.We had complaints many times to the BSNL office Gyalshing but we didn't get any help from them.Our office is just 50m away from their office.When ever we goes for complaint they always said disconnect your number.We always paid bill in time.But we are not getting the Service which we required.Facing problem to Communicate.This is just a technical problem which can be solved by the BSNL Staff of Gyalshing only.But their negliances makes worst for us. Sushil Kumar Balmiki Accounts Officer North East Rural Livelihood Project District Project Management Unit Gyalshing West Sikkim