Bharat Sanchar Nigam [BSNL] Complaints & Reviews

i have submitted a bill of RS 620 for my landline[protected] on 19th may 2014 through my SBI ONLINE payment mode...but after payment i received a message that transaction failed ...again i resubmitted my RS 620 bill through the same gateway..this time no message received ...i checked my SBI account ad found that RS 620 has been deduc ted two times quoting different references... i checked BSNL bill payment column, found that bill is submitted successfully...but i havn't received my RS 620 ..i have also complaint to SBI regarding this matter but no action has been taken yet...please do needful

Hello, I am using BSNL broadband Internet at my home. Since last one week, it is not working. I had register a complain by 1504 number. Complain has not been solved but got message on cell after 3 days that complain has been resolved. I have again register a complain but still not working. What should I do?

Dear Sir/Madam A complain for the BSNL telephone landline no. [protected] was given a month ago to the Pilar telephone exchange in Goa.The incoming and out going call facility for this no. is not available. Inspite of further several complains no action has been taken for the same. I request to conduct a thorough inquiry as to why till date no action has been taken to repair the land line. Thanking You Yours faithfully Edgar Pais

My phone is dead around 4month So we informed to exchange they can not take action. They told take mobile, Not on one land line that area not working properly. This situated I Calicut district and Thiruvampady exchange area my number is [protected]

I hav, he e applied landline connection with broadband facility 14 days ago. I have deposited the required amount. But till date telephone has not been installed. When I contacted Mr.D.C.Kumawat, SDOT Vaishali Nagar his reply was negative and attitude was negative. He even decline to listen my problem patiently and instructed me to request lineman for the installation or get refund the amount deposited for connection with BSNL.

I am samuel,

I have already given a cancellation letter but still the amount is being added to the bill.

So please deactivate hungama immediately.Or show the way to cancel it.

Landline no : 24344464

Email id : [protected]@gmail.com

Please cancel hungama.

Myself Mrs. Pragna Jaimin Raval - living at 43, Aditya Bungalows, Chhani Jakat Naka, Vadodara – Gujarat have BSNL landline connection having no.: +[protected]. There is a “Pyari Jodi” linked mobile connection with above no. having cell no.: [protected]. There was balance of Rs.118.31 (with validity till 22.07.2014) in that cell no. as per last text message received from BSNL (from cell no.: [protected]) at 07.03.21 - 14.05.2014. In that no. on-net voice pack available was 37 min – 58 sec. and off-net voice pack available was 41 min – 10 sec. But suddenly the connection has failed and it was showing message that SIM registration has failed!!! While contacting BSNL Customer Care Office – Fatehgunj, Vadodara; officer in-charge has informed that the connection has got failed due to non-submission of relevant documents!!! How this happen? How you can disconnect the connection without any prior information when all relevant documents are with you – as this is linked with my landline connection!!! Even the officer in-charge has informed that we’ll now have to apply for new no. and old no will be permanently discontinued! After discussions / explanations, he’s agreed to give same no. but he’s informed that the balance available with that no. will be lost and we’ll have to pay Rs.75 as activation charges / FR (First Recharge) which is not at all acceptable. If this problem will not be solved (absolutely with no extra charge) – I’ll lounge complaint to consumer forum. When India has voted this time for good governance, being Government Company / PSU, how can you harass your valued customers? When we’re competing with MNCs in today’s global market, we’ll have to change our working style & attitude. Expecting prompt positive action upon the subject matter, Jaimin M Raval (Cell No.: +91-[protected]) C/o Mrs. Pragna Jaimin Raval

Dear Sir, Our office no.[protected] Sagroli Tq. Biloli Dist. Nanded. on this no. unlimited plan is activated, Advance bill paid of 2 years and more than 40 connection at our sagroli village but net is very slow, Also same problem is as mobile network also. every time in roaming. please solve the problem as early as possible... Thanks

I got connection for bsnl telephone and bsnl Internet connection and I buy modem from bsnl office.. Which is not rental I buy than and when i apply for disconnect the model... He told me give me modem I sell it and give Ur momoney back so I gave modem him now when bill is come modem is bill shows modem is rantal.. The fact is the man who I give modem for sell he take that money...

Our bsnl landline bills have become maximum in this moth, so i want all outgoing calls and charge details immediately as soon as possible .My Land line No.[protected], Assam telecom circle, Dist.- Dhubri(Assam) .My name is SUBRATA DAS. from Tamarhat, p.o.- Tamarhat, Dist.- Dhubri(Assam)

Dear sir / madam The subject reffered above the complaint has been already regiterd via the contact no.[protected] office taroda naka nanded, other contacts[protected] & 233600 telephone bhavan nanded) but not noticed yet, the latet complaint no. [protected] as on 25/05/2014. encl complaint document copy please take proper action imidiately regards Sainath Nageshwar [protected]

Hi, I am chandran, I canceled and returned my BSNL Wimax connection on[protected] to BSNL office at pondicherry, But still my deposit amount they have not provided to me. I visited office 2 time, they are saying that it will reach through post. But still I have not got the amount. Can you please help to resolve this issue. It almost 1 Year going to complete. Wimax Number : TB10009302 Thanks chandran

We are facing BSNL NETWORK PROBLEM (NO NETWORK) From the last 3 day in Lumding(Assam), Banks, Govt. Sectors as well as Private Sector are fully depends on BSNL BROAD BAND and they cannot provide services to all their customers, No one customer can receive money through Cheque because of NO NETWORK SERVICE OF BSNL and this Problem is happening for last 6 to 7 Years. We Complained so many Times but Nobody can take any legal action on it. I...

From, Tibin T Kurian, Dear sir, (mobile no.[protected]) I want to know the call details of my mobile Number. For this, what I have to do and how can I get the said details. Expecting your kind cooperation. thanking you yours sincerely Tibin T Kurian

Dear Sir,

I am quite surprised to receive such a heavy bill on BSNL connection during the last 2 months. It was just not possible for me to have used during this period (FEB-APRIL) as there was an ongoing LINE ISSUES in the area. Many a times, I raised the complaint by visiting the BSNL Exchange Office in Porur, Chennai with my husband Mr.Clement who is a cardiac patient (Ref: Docket No:[protected] /[protected] /[protected]. Did meet Technical Officers and Chief Engineer in the departments more than 8 times and they promised us that as this has a major LINE ONGOING ISSUE, you will have very less invoice for the days to be taken into consideration.
I'm also not so well in health that I need to visit the concern departments so many times in order to fix the problem. Now, I cannot bare so much huge amount for not used connection. I have raised the same complaint prior in the month of March due to this poor and negligence service from BSNL.
In this connection, I kindly request you to do the needful and please arrange to make necessary amendments and oblige.

CONSUMER ID: [protected]
ACCOUNT NO: [protected]
TELEPHONE NO: [protected]
Thanks and Regards,

Miriam. I

Sir, My BSNL Land line[protected] is not working for last 3 months. I have made multiple complaints to the exchange( BSNL, Veliyam Exchange, Kollam, Kerala), but the issue is not yet fixed. Veliyam Exchange is not taking the ownership, and they ordered me to make complaint in some other BSNL exchange. .I have submitted another complaint to BSNL customer care portal, but no response yet. Could you please do the needful. Regards, Sathyavan N Mob: [protected]

i have purchased a new bsnl sim from up west but now i am in up east and my sim is not verified.i called 1507 but they are not verifying my number as the sim is from up west and i am in up east now.please suggest a way to verify a number o[censored]p west from up east.reply urgently

i am Sravan Our telephone exchange is at uppal, hyderabad, Andhra Pradesh. i am using telephone with broadband connection, my plan 950 combo plan with 8Mbps of speed. the speed of my net is very slow i tried contacting them for 2-3 times and raised complaints, every time they say it has been resolved but i am facing the issue again and again. when i tried calling my exchange the person has told me that it is not possible to get 8Mbps even though i am in that plan. the question is, why should we pay more and get less. the employee is also saying the same the speed will be up till 5Mbps only though i am in 8Mbps of speed.

Dear Sir, I am Sivakumar.VA from Tirupur and my mobile number is [protected]. I had recharged my mobile today for INr300.00 and suddenly in the evening i got a sms saying that my account is debited for INR.150.00 for live tv service. I didnt subscribe for this service. I called the care and the care officer said that my balance was not deducted but 10 min later my account is debited for VAS INR150.00. Kindly refund the amount. I didnt subscribe for this facility. Regards, Sivakumar.VA

my telefne bill Invoice no [protected] . Invoice Period 01/03/2014 to 31/03/2014 Rs 713.93 is already online Pyed 714.00 in Dt 07.May 2014 . Reciept no[protected], Trasaction no TX[protected] but this Amount is enclude my new telefone bill Invoice no [protected] . Invoice Period 01/04/2014 to 31/04/2014 Rs 1419.00 so, Please refund My payed Amount 714.00