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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 40

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S
sukhwinder160477
Mar 12, 2022
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Sir, I recharged my bsnl new number [protected] yesterday through Google pay. It is showing that recharge is successfull but I didn't get any confirmation message regarding zthis and whenever I tries to make a call It is not connecting. Please solve this issue as soon as possible. Thank you
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    Paras Paner
    from Panaji, Goa
    Mar 11, 2022
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    I m Dr. Paras Paner at Dr. Paner Surgical Hospital, Durganagar, Kamatwada, Trimurti Chowk, Nashik
    Landline No. 2395815
    This landline belongs to hospital and is repeatedly faulting since last 2 months
    I booked the complaints so many times and also called up the concerned officer.
    He is unable to resolve the issue... It's harassing and strange... Patients are getting too much trouble in communication...

    Feeling so helpless...

    Kind request to act urgently

    Thanks
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      M
      Malla Harish Kumar
      Mar 11, 2022
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      Address: Vizianagaram

      BSNL- I just enquired about broadband plan on internet and showed intrest in new connection,
      They started sending empty usage bills monthly without giving me the internet connection.
      Complained to office and dropped mail no response,

      After 1 year they sent me a notice and ordered notice to report loak adalat
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        K
        Kandikattu Sreedhar
        from Raipur, Chhattisgarh
        Mar 10, 2022
        May 20, 2023
        This thread was updated on May 20, 2023
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        BSNL 3G NETT COVERAGE OF BSNL IS VERY SLOW AT LABOUR HUT, BACHELI, DANTEWADA DISTRICT OF CHHATTISGARH. NO response from bsnl even though is trying to contact several times. There is a malafied intention with other network. No speed. Unable to do online transaction and works with BSNLNET.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        BSNL 3G NETT COVERAGE OF BSNL IS VERY SLOW AT LABOUR HUT, BACHELI, DANTEWADA DISTRICT OF CHHATTISGARH. NO response from bsnl even though is trying to contact several times. There is a malafied intention with other network. No speed. Unable to do online transaction and works with BSNLNET. Missing signal repeatedly
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          Rushabh Pharande
          Mar 10, 2022
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          Requesting since many days for activation of VoLTE services from customer care but dint yet got the solution for the complainant n just getting negligence from customer care only waste of time calling customer care..hope i get my issue resolved soon n won't force me to port my sim to other services
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            NIKHIL PACHKAWADE
            Mar 9, 2022
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            Address: Shivdatt apartment rautwadi akola Maharashtra
            Website: Bsnl

            Please remove pole in our locality because that is causing mobillity problems
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              M
              Muin Sheikh
              Mar 9, 2022
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              I returned a WiMAX connection to BSNL Thrissur Office with all the equipments and documents somewhere in 2017. The account number for my WiMAX connection was[protected] and they were supposed to refund my security deposit on my home address but somehow it didn’t get the refund yet.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                amitpatel931
                from Singrauli, Madhya Pradesh
                Mar 9, 2022
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                Address: Khutar, Singrauli, Madhya Pradesh

                I have been equesting Mr. Shailesh Shukla who is bsnl wifi provider in Singrauli district of Madhya Pradesh. I have called him more than 15 times on different days for over a month's period of time. Everytime he assures that service/technical person is visiting your house to install the equipment, but sadly noone has visited single time. It's like he is making fool of me. It's very pathetic situation and due to this people's trust over bsnl looses. I am living in village-Khutar 300 mts away from bsnl tower situated in khutar market.
                Please help in getting installation of bsnl wifi.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  S
                  salman_khan
                  Mar 8, 2022
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                  On JAN 27 2022, I contacted the Mancherial BSNL office for a new broadband connection, and an employee in the office gave me a mobile number of a person named Moinuddin and said to contact him.

                  On the same date I contacted him and he came to my home address in Mandamarri mandal, and said that he will install the broadband connection on FEB 01 2022.

                  Later on FEB 01 2022, he came to my home address and took a picture of me and my Aadhar card, and said he will install broadband connection by the end of the day but he didn't.

                  I was calling him regularly for the next 3 days, he was postponing everytime and he stopped answering my phone calls. I finally called him with another mobile phone then he answered my phone, he was such an irritating person, and was again postponing installing my broadband connection.

                  I do work from home. I was managing all those days with a mobile hotspot. I was eager to get a broadband connection, but the BSNL representative kept on postponing installing my broadband connection and not answering my phone calls. We had a quarrel.

                  So I said to him that I don't want to get a BSNL broadband connection. And I took a third party broadband connection from a local vendor.

                  Now, on MARCH 6 2022, I received a bill for FEB 2022, along with installation charges which he hasn't installed,

                  I haven't got any broadband connection from BSNL. I only received mail in which I found the above numbers.

                  I have contacted BSNL customer service and they said, they can't do anything, even they can't book a complaint against that representative, later I have emailed the complaint to [protected]@bsnl.co.in, but it's of no use, i haven't received any acknowledgment till date

                  WHAT SHOULD I DO NOW ?
                  Should I pay the bill without getting any connection ?
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Mar 08, 2022
                  Updated by salman_khan
                  landline number :[protected]
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                    S
                    Shankar Meganathan
                    from Mumbai, Maharashtra
                    Mar 8, 2022
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                    Address: 14 AB BHAVAPET BACK STREET, KANCHIPURAM, TAMILNADU-631501

                    Dear Sir,
                    In my from of home some oldest BSNL pole is exist. We are facing much difficult parking of our vehicle and other activities. next week we are planning to start construction activity for our home. I request you to remove the pole in priority.

                    Thanks & Regards
                    Shankar Meganathan
                    [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      Ramkants
                      from Aligarh, Uttar Pradesh
                      Mar 7, 2022
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                      Address: BSNL CHANDAUSI

                      Dear sir i have disconneted my connection on 25/01/2022 my connection no is[protected] ihave deposit all papers in office
                      but no payment receive to me please return my payment which
                      is

                      dew to your department thanks
                      my adress is gupta book depot chandausi mo [protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        khushi0608
                        from Hyderabad, Andhra Pradesh
                        Mar 6, 2022
                        Resolved
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                        Resolved

                        My telephone no 29560032 is out of service for a long time now, please look into it.
                        Mar 7, 2022
                        Complaint marked as Resolved 
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          ashishkumar2022
                          Mar 6, 2022
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                          I have done recharge but not able to do this

                          UPI reference number[protected]

                          Mode - BSNL-Selfcare app / UPI/paytm
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            I have initiated mobile recharge of my bsnl mobile number [protected] through BSNL SELFCARE Application. i have opted UPI method of payment in BSNL SELFCARE Application and paid amount of 106 through UPI. after successful completion of payment when I checked BSNL App it shows recharge failed. The Transaction number and UTR number are provided with this complaint.
                            I want refund of my deducted amount in the same account as soon as possible....
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                            pskpgt
                            Mar 5, 2022
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                            Address: tiruppur

                            I am one of the bsnl mobile postpaid customer for morethan a decade. there is no issues arose regarding the bills till Jan'2022. For the last two years, my billed amount was around Rs. 275 mark only. But for the Feb'2022 month bill, recurring charges of Rs.998 was levied. i have used my bsnl postpaid mobile for voice calls only. i was not chose any extra subscription for that connection.
                            Suppose if the postpaid plan tariffs modified, then how do they intend that plan to customers without any confirmation obtained from a postpaid customer. So recurring charges levied is not acceptable.
                            So, i register a complaint here against BSNL for leving recurring charge for my postpaid connection. Resolve my issues immediately. thanking you
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            I am facing the same problem. I got the bill for Recurring charges 998 this month. Did you get any solution?
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                              S
                              Sivapriya Sivapriya
                              Mar 5, 2022
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                              From morning my bsnl mobile network is not showing and my sim card is not working it shows the symbol 🚫 in my sim network. My mobile number is [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Mar 05, 2022
                              Updated by Sivapriya Sivapriya
                              Please help me
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                                K
                                karan amrish jerajani
                                Mar 5, 2022
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                                I made a recharge for my mobile No. +91 [protected] (BSNL) for Rs 198 through Google Pay, on 03.03.2022. My account was debited but recharge was not done. I request that the amount may be credited back to my account at an early date
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Kmrnna
                                  from Naugachia, Bihar
                                  Mar 4, 2022
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                                  Address: Naugachia

                                  When i send port sms to 1900, in reply
                                  Comes

                                  UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                                  I have call to customer care many time, , , they always hold my call for half to one hour but never received my call
                                  Please help me bsnl service in my area is very poor i want change my operator
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Mar 04, 2022
                                  Updated by Kmrnna
                                  Suppor image

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                                    ramesh
                                    from Pune, Maharashtra
                                    Mar 4, 2022
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                                    Address: Ramesh JM, 1386, 11th cross, 21st Main, HSR Layout, Sector-1, BENGALURU - 560 102

                                    I am the BSNL Mobile user of 5 numbers in our family, I am residing at HSR Layout, I am not getting network in my house, really i am fedup with the issue, each & every time I must come outside the house & speak, this will get disturb for neighbour houses.

                                    Try to complaint to BSNL toll free number but none of them is receiving the calls,

                                    Kindly solve the NETWORK issue of BSNL, immediately

                                    Ramesh JM
                                    [protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Apr 20, 2022
                                    Updated by ramesh
                                    till time network issue has not solved, none of the BSNL people have cared about the complaints, why they were running BSNL, always network issue
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                                      Vinaya Kulkarni
                                      Mar 4, 2022
                                      Resolved
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                                      Resolved

                                      Address: Sangli-416416, Maharashtra

                                      Sir,
                                      I am a retired AGM from Sangli (Maharashtra) SSA. I have taken FTTH Connection at my residence in December 2021 and applied for the 40% concession in Feb 2022 as per the Circular. Till today Sangli Office has not forwarded the application for approval to the concerned authority due to which I have to pay the FTTH bill in full. My Phone No is[protected] and my Customer Account No is [protected]. Kindly look into the matter urgently else I have to surrender the connection. Anticipating for needful action.

                                      Thanks & Regards,
                                      Vinaya V. Kulkarni
                                      Mar 7, 2022
                                      Complaint marked as Resolved 
                                      Discussed with officer and officers told me that he'll provide discount in March months bill.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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