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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
Complaints 15969
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6089
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 40

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S
Shankar Meganathan
from Mumbai, Maharashtra
Mar 8, 2022
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Address: 14 AB BHAVAPET BACK STREET, KANCHIPURAM, TAMILNADU-631501

Dear Sir,
In my from of home some oldest BSNL pole is exist. We are facing much difficult parking of our vehicle and other activities. next week we are planning to start construction activity for our home. I request you to remove the pole in priority.

Thanks & Regards
Shankar Meganathan
[protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    R
    Ramkants
    from Aligarh, Uttar Pradesh
    Mar 7, 2022
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    Address: BSNL CHANDAUSI

    Dear sir i have disconneted my connection on 25/01/2022 my connection no is[protected] ihave deposit all papers in office
    but no payment receive to me please return my payment which
    is

    dew to your department thanks
    my adress is gupta book depot chandausi mo [protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      K
      khushi0608
      from Hyderabad, Andhra Pradesh
      Mar 6, 2022
      Resolved
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      Resolved

      My telephone no 29560032 is out of service for a long time now, please look into it.
      Mar 7, 2022
      Complaint marked as Resolved 
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        A
        ashishkumar2022
        Mar 6, 2022
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        I have done recharge but not able to do this

        UPI reference number[protected]

        Mode - BSNL-Selfcare app / UPI/paytm
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          A
          amitkbin
          Mar 5, 2022
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          Recharge amount got deducted but shows recharge failed by BSNL SELFCARE

          I have initiated mobile recharge of my bsnl mobile number [protected] through BSNL SELFCARE Application. i have opted UPI method of payment in BSNL SELFCARE Application and paid amount of 106 through UPI. after successful completion of payment when I checked BSNL App it shows recharge failed. The Transaction number and UTR number are provided with this complaint.
          I want refund of my deducted amount in the same account as soon as possible....
          +2 photos
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          P
          pskpgt
          Mar 5, 2022
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          Address: tiruppur

          I am one of the bsnl mobile postpaid customer for morethan a decade. there is no issues arose regarding the bills till Jan'2022. For the last two years, my billed amount was around Rs. 275 mark only. But for the Feb'2022 month bill, recurring charges of Rs.998 was levied. i have used my bsnl postpaid mobile for voice calls only. i was not chose any extra subscription for that connection.
          Suppose if the postpaid plan tariffs modified, then how do they intend that plan to customers without any confirmation obtained from a postpaid customer. So recurring charges levied is not acceptable.
          So, i register a complaint here against BSNL for leving recurring charge for my postpaid connection. Resolve my issues immediately. thanking you
          +2 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          I am facing the same problem. I got the bill for Recurring charges 998 this month. Did you get any solution?
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            S
            Sivapriya Sivapriya
            Mar 5, 2022
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            From morning my bsnl mobile network is not showing and my sim card is not working it shows the symbol 🚫 in my sim network. My mobile number is [protected]
            +1 photos
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Mar 05, 2022
            Updated by Sivapriya Sivapriya             Please help me
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              K
              karan amrish jerajani
              Mar 5, 2022
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              I made a recharge for my mobile No. +91 [protected] (BSNL) for Rs 198 through Google Pay, on 03.03.2022. My account was debited but recharge was not done. I request that the amount may be credited back to my account at an early date
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                K
                Kmrnna
                from Naugachia, Bihar
                Mar 4, 2022
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                Address: Naugachia

                When i send port sms to 1900, in reply
                Comes

                UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

                I have call to customer care many time, , , they always hold my call for half to one hour but never received my call
                Please help me bsnl service in my area is very poor i want change my operator
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Mar 04, 2022
                Updated by Kmrnna                 Suppor image

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                  R
                  ramesh
                  from Pune, Maharashtra
                  Mar 4, 2022
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                  Address: Ramesh JM, 1386, 11th cross, 21st Main, HSR Layout, Sector-1, BENGALURU - 560 102

                  I am the BSNL Mobile user of 5 numbers in our family, I am residing at HSR Layout, I am not getting network in my house, really i am fedup with the issue, each & every time I must come outside the house & speak, this will get disturb for neighbour houses.

                  Try to complaint to BSNL toll free number but none of them is receiving the calls,

                  Kindly solve the NETWORK issue of BSNL, immediately

                  Ramesh JM
                  [protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Apr 20, 2022
                  Updated by ramesh                   till time network issue has not solved, none of the BSNL people have cared about the complaints, why they were running BSNL, always network issue
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                    V
                    Vinaya Kulkarni
                    Mar 4, 2022
                    Resolved
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                    Resolved

                    Address: Sangli-416416, Maharashtra

                    Sir,
                    I am a retired AGM from Sangli (Maharashtra) SSA. I have taken FTTH Connection at my residence in December 2021 and applied for the 40% concession in Feb 2022 as per the Circular. Till today Sangli Office has not forwarded the application for approval to the concerned authority due to which I have to pay the FTTH bill in full. My Phone No is[protected] and my Customer Account No is [protected]. Kindly look into the matter urgently else I have to surrender the connection. Anticipating for needful action.

                    Thanks & Regards,
                    Vinaya V. Kulkarni
                    Mar 7, 2022
                    Complaint marked as Resolved 
                    Discussed with officer and officers told me that he'll provide discount in March months bill.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      B
                      Biddika Mahesh
                      from Srikakulam, Andhra Pradesh
                      Mar 2, 2022
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                      Address: Mpps sannaiguda

                      Sir/madam my recharge flexi no is NX 22030207460906932988071 and NX 2203020749339912597111 I have done a wrong recharge for no [protected] amount 199+97=296 reference no is [protected] and[protected] for which I requested a reversal from BSNL which I recharge customer wasn't accepted saying transaction so please help me refund amount of 199+97=296 rupees only thanking sir
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        N
                        [email protected]
                        Mar 2, 2022
                        Sep 16, 2023
                        This thread was updated on Sep 16, 2023
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                        Dear sir/madam
                        I nagaraj Prabhu having BSNL number called for blocking my lost sim ending with 1396 to customer care number 1503 but none of my call picking
                        But how to block them .what is the use of it.please enable us picking up a call or enable option to block in your BSNL self-care mobile app. I contacted BSNL office but they said you have cc only.
                        Thanks
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        BSNL 3G NETT COVERAGE OF BSNL IS VERY SLOW AT LABOUR HUT, BACHELI, DANTEWADA DISTRICT OF CHHATTISGARH. NO response from bsnl even though is trying to contact several times. There is a malafied intention with other network. No speed. Unable to do online transaction and works with BSNLNET.
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                        Bsnl network is available in Bacheli continuously missing there is malafied intention with other network.
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                          A
                          Ahammed Hussain
                          from Noida, Uttar Pradesh
                          Mar 1, 2022
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                          Address: 9401627405

                          Please solve network problem in our area. Within 3 to 4 days we are not getting 3g network here in Bagribari Mahamaya, dhubri district, pin*783349. Please resolve network issue ASAP. WE are in a trouble because of your network service s.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            J
                            Jaydeep Chatterjee
                            Mar 1, 2022
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                            Not greeting upc code, there are showing Subsisting contractual Obligations.
                            My ph number [protected]
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                              G
                              Geethanjali R
                              from Coimbatore, Tamil Nadu
                              Mar 1, 2022
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                              Address: 9/ kaaleswara mill road, opposite to Dass Lodge Canteen, Coimbatore -641009

                              Sir/Madam,
                              Request you to kindly remove the BSNL box which is located right in front of our shop which is actually not in use for almost around 5 years. This BSNL box is causing disturbance for our businesses. kindly ask your intervene to remove the BSNL box. Provide below the address where the box is located.

                              9/ kaleeswara mill Road,
                              Opposite to Dass Lodge Canteen,
                              Coimbatore -641009.

                              Contact : [protected]
                              +1 photos
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                                A
                                Ambermehta
                                from Chandigarh, Punjab
                                Mar 1, 2022
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                                Request for UPC for your mobile no. could not be processed.Please retry after some time.

                                I am recieving this message all the time.

                                I want to PORT my mobile number as my validity is going to over now.
                                +1 photos
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                                  P
                                  Prof Rath
                                  Feb 28, 2022
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                                  Address: Dosti Flemingo, Sewree, Mumbai (House Sky Flama A-704)

                                  ) That I am holding two BSNL mobile numbers, i.e., [protected] (Bhubaneswar circle, Odisha) and another [protected] (Kanpur West Circle, UP).
                                  b) On earlier occasions, whenever I used to visit Mumbai, both the numbers were operational.
                                  c) But unfortunately this time both the numbers are not able to provide me any services which cause a lot of problems for me.
                                  d) In spite of my repeated reminders to the officials of BSNL, they are not responding in resolving the problems.
                                  e) You are requested to intervene and solve the mobile connectivity issues.
                                  Prof. Binayak Rath
                                  Former Vice Chancellor o[censored]tkal University and
                                  Former Professor, IIT Kanpur, UP
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    V
                                    vkay02
                                    from Shimla, Himachal Pradesh
                                    Feb 26, 2022
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                                    Address: SDA Complex New Shimla-171009 (HP)

                                    My bsnl landline numder [protected] was got disconnected from BSNL Himachal Pradesh SSA about one and half years ago but dispite numourous emails no amount has been refunded to me. I even lodged online complaint to AGM about fifteen days ago but without any response. Kindly help me in getting my security amount of more than Rs. 5000/- refunded.
                                    Sincerely yours
                                    Vinod Kumar Sharma
                                    [protected]
                                    [protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      K
                                      Karthik B A
                                      from Thanjavur, Tamil Nadu
                                      Feb 26, 2022
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                                      Not getting UPC Code after sending Port number to 1900

                                      Hi ConsumerCourt,

                                      I had planned to port my BSNL prepaid number to Another operator.
                                      Thus I sent PORT to 1900 many times.but I couldn't get UPC code till now.

                                      I need this urgently.

                                      Regards
                                      Karthik B A...
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