Bharat Sanchar Nigam [BSNL] Complaints & Reviews

R/s i have recharged blackberry bis3 plan of rs.410 on dated 16th march 2014 on my prepaid no.[protected] haryana. Till now i am not getting this service. I have talked so many times to customer care & blackberry haepline no. Customer care told that your no. Has been recharged on[protected].But blackberry helpline told that no recharge has been done.Now i am in between both.Customer care said that we cant do anything regarding blackberry nobody is ready to solve my problem.Please help me to short out my problem

dear sir... i have use your broadband connection still now. pls cancel and dis connect the your broadband connection because i m not use the internet. my details.. madurai zonal SENTHILKUMAR.V 2 VELAGAM NANMAI THARUVAR KOIL ST NETHAJI ROAD MADURAI-625001 CUS ID- [protected] ACC NO-[protected] PHN NO[protected] CON NO-[protected]

Dear BSNL
Authorities, I My self Sudip Bhaduri .i just lost my mobile on a local train.after that i am continuously calling to BSNL Care [protected] no they are asking me about the name of that sim owner which i am right, bt after that they asked me hw much balance i hav on my ph. i am telling him that i didn't remember bt approximately hw much i wl speak to you, after that i am speking him my validity correctly bt they did not block my sim.honestly speaking after a alot of request they are not block my sim.if any illegal activities will happen in the name of my sim then how could i prove that it was not done by me.
On your reference-
My Mobile no-[protected]
My address-Behala.Please block My sim card

Sir, I am one of the BSNL land line customer. I have inter net connection also with my land no.[protected]. From the last eight months in my phone bill extra payment of Rs/- 200 is being charged for games on demand. Many times I complained in the BSNL office Adyar, and also tried to customer care section. No action is taken place so far. Unnecessarily I am paying 200 rupees as extra charge on every month through ECS clearance. As a middle class family and also as a working women this mental agony i can't face more than this. Please do the needful

my mobile no is [protected].pl.ref my complaint docketing no ors/co/2014/236.Earlier i got a message that my VAS HAS BEEN DE ACTIVATED with ref no. 2380527 on 15.2.14. to my surprise, service still are coming and money deducted accordingly. furthermore i have contacted BSNL CARE sevaral time but no effect tilldate.may i know why my coplaint is not considered for redrassal. is BSNL looking after these matters or authorised any private party to look after BSNL'S interest.pl. reply me through SMS TO AFORESAID MOBILE NO .Thanks.

I Nayab Shafaque a loyal customer of bsnl india since 5-10 years but i am getting a lot of problem regarding my broadband connection. It is common to me that there is a link failure 5 to 6 times in a month due to which i am unable to use its services but they are getting paid by me fully irrespective of bad services.

And after complaining this to the customer care I am not getting good responses by them. They are just filing my complaint but not working on it.

PUK code is required - BSNL This is to certify that I B VENKATA SUBBA REDDY I am having user of BSNL mobile No.[protected]. and SIM No:[protected] .But at present my PIN blocked. So that PUK code is required. But I have no PUK Code. It is therefore requested that please informed me my PUK code at the earliest. Thanking you B VENKATA SUBBA REDDY

mobile services to my mobile no. [protected] have been blocked. no incoming or outgoing calls are possible. complaint regarding it has been submitted twice in writing to the BSNL office, but still no action has been taken. The bill for Feb had been paid in advance in January itself. and bill for February was hence zero. kindly resolve the matter.

hello sir, i recharge my cellphone number end with 0542 using http://portal.bsnl.in on 10/11/2013 tow time first was 100 Rs. and second was 200 Rs but recharge did't succeed .. and i am waiting for refund from that time . and now thay have removed that record from portal web site ..i tryed contact by email ans costumer care . but not a good responce from them ... transaction Id - TXL[protected] Receipt No:- [protected] value 200 Rs. transaction Id - TXL[protected] value 100 Rs plz take some action on this.

More than 3 times I received the channel renewed SMS send by BSNL[protected] on my mobile [protected]. I had not asked for such service I don’t know why they do such things initially also I faced similar problems and a certain amount was deducted from my main balance. This time also some amount has been deducted please resolve the issue ASAP

We had two accounts with customer account numbers with current balance (security deposit): [protected] Balance : -1500.8 [protected] Balance : -1500.75 Since BSNL didn't automatically send a cheque, i filed two complaints with them: HAR/CO/2013/8784 HAR/CO/2014/129 I had got a call that they have processed the cheque and sending it. But after 2-3 months now, never recieved any cheque....

Dear Sir,

I want to bring to your kind notice that I am customer of BSNL ([protected]) and Mobile TV service was activated without my consent costing Rs. 10 and then it got renewed againg costing Rs. 10 and when I deactivated it, it again cost me Rs 5.
I contacted the customer care of BSNL and my question was as to, Why was the service activated without my approval, they did not reply satisfactorily .

KIndly do the needful.

REgards
Rajesh Gautam

Sir
I am having bsnl broad band internet connection for my land line no.[protected] .In december 2013 received a call from bsnl hungama asking my email and cell phone no.But i have not given any consent to install, same month i found a mail from them congratulating for being their customer.But i have not activate it.Sarprisingly a bill of rs.167.91, rs.347/-, rs.347/- for 12/2013, 1/2014 and 2/2014 towards one time charges for using bsnl hungama service.
I would like to bring to your kind notice that i have not either subscribed to or utilised this service so far.
This is injustice and cheeting the customers.Therefore i request you take necessary steps to refund the amount from my bills and unsubscribe this service with immediate effect. Lakshmana rao gorlu, kovvali-534442, andra pradesh

sir my name is vb reddy, s/o narasimha reddy, nagaripadu village, chitvel mandal, kadapa dist. sir in my village the bsnl department established a cell phone tower. but we are not getting any signals from this tower since six months. the maintainer is misuseing the maintance funds. so we are facing so many problems for this inconvienence. please give good service .

Sir, Yesterday I recharged my no. [protected](Assam) with 699/- successfully and accordingly I got free calls yesterday. But today I could not make any call as my validity expired on 16th March ie yesterday. but today i extend my validity using 21 rs and got my validity extended to 3 months but now onward the free std tariff voucher is not working. Kindly look into the matter urgently. Raman [protected]@gmail.com

Without my subscribing a mobile TV scheme has become activated. Time n again I complaint about this to customer care n got assurance of deactivation n complaint number. But after some time it is again activated. I got message regarding all this from BP APALYA. Firstly BSNL should make it clear that it is any official scheme or a tout. Because i have a lost a good amount if money by this joke. Secondly i have registerd my number with DND still this BP APALYA is sending me SMS, i m going to complaint about it to TRAI surely . So I request to you please stop this all nonsense and refund my balance . Otherwise will approach to the concerned court of law as a last measure.

I requested BSNL Anand to provide me with the above WiFi for my home PC. I have not only combo plan with landline telephone and Broadband connection since long but also have three mobiles with BSNL SIM Cards in my family. Lastly I approached Gujarat Telecom Service at Ahmedabad over phone # +[protected]as I was directed by the Marketing Dipartment of the BSNL at Ahmedabad) The number stated here is of the Broadband service of theirs(BSNL) with no avail.

I'm using BSNL broadband Home combo plan 800 (Unlimited) . The billing amount (monthly charges) differs from every month. I have attached two bills dated 06 Feb 2014 and 06 March 2014. The "monthly charges" amount was same in all the previous month bills as Rs.825, but there is a difference in the bill amount issued in above dates, Which are Rs. 863.71 in month of Feb and Rs. 975 in month of March 2014

DEVI 39/10, MADLEY 2ND ST, T.NAGAR CHENNAI - TN - 600017.
Customer ID [protected], Account Number [protected], Phone Number [protected].

I opted for BSNL broadband service from 11th March 2014 but I did not got the appropriate ADSL signal in my landline connection required for the broadband services.I complained about it to the concerned person and he assured me that my problem would be looked upon but yesterday they even barred my landline telephone signal too.When I complained about it, they said they have done it delebrately.Now both my landline as well as the broadband connection is not working.Even after complaining online on there selfcare website, they show the status as resolved but the problem is still there.Some Info About my Connection is Below:Phone Number:[protected] Account Number:[protected] Account Name:BHAT AHMAD ISHTIAQMy BSNL complain ID which shows my problem as resolved but it is still there:[protected] I have faced a lot of problems from last five days because of negligence from BSNL staff in providing servicesI want my landline as well as broadband connection restored as soon as possible and I want deduction in the montly bill for the period I have suffered due to negligence of BSNL staff and administration.

My Post Paid Cell Phone No is [protected]. I am based in Panaji, Goa. We are facing following problems for last 12 /18 months 1. Cross Connection : While dialing new nos, while talking to other person.etc. 2. Call Drop : call gets automatically disconnected while talking. 3. Network jam problem Any time during day no specific time 4. Wrong pre recorded voice messages when you dial some new nos 5. Wrong sms / messages as your account balance is Rs. --- when it is post paid connection We are paying full charges as per scheme. We are paying full charges for all our calls / sms. In such case we except full uninterrupted service from BSNL other wise BSNL is charging for services which they are providing as per their veems We are facing this problems for many years but now it is beyond our limit and we are thinking of no portability if the problems are not solved within 2 weeks.. we have also made complain to all BSNL authorities but unable to get any reply. Even we have written mail to GM Western region to CMD of BSNL PLEASE HELP NINAD