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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: May 21, 2026
Complaints 15980
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6091
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9889
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 41

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R
ramesh
from Pune, Maharashtra
Mar 4, 2022
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Address: Ramesh JM, 1386, 11th cross, 21st Main, HSR Layout, Sector-1, BENGALURU - 560 102

I am the BSNL Mobile user of 5 numbers in our family, I am residing at HSR Layout, I am not getting network in my house, really i am fedup with the issue, each & every time I must come outside the house & speak, this will get disturb for neighbour houses.

Try to complaint to BSNL toll free number but none of them is receiving the calls,

Kindly solve the NETWORK issue of BSNL, immediately

Ramesh JM
[protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Apr 20, 2022
Updated by ramesh till time network issue has not solved, none of the BSNL people have cared about the complaints, why they were running BSNL, always network issue
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    V
    Vinaya Kulkarni
    Mar 4, 2022
    Resolved
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    Resolved

    Address: Sangli-416416, Maharashtra

    Sir,
    I am a retired AGM from Sangli (Maharashtra) SSA. I have taken FTTH Connection at my residence in December 2021 and applied for the 40% concession in Feb 2022 as per the Circular. Till today Sangli Office has not forwarded the application for approval to the concerned authority due to which I have to pay the FTTH bill in full. My Phone No is[protected] and my Customer Account No is [protected]. Kindly look into the matter urgently else I have to surrender the connection. Anticipating for needful action.

    Thanks & Regards,
    Vinaya V. Kulkarni
    Mar 7, 2022
    Complaint marked as Resolved 
    Discussed with officer and officers told me that he'll provide discount in March months bill.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      B
      Biddika Mahesh
      from Srikakulam, Andhra Pradesh
      Mar 2, 2022
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      Address: Mpps sannaiguda

      Sir/madam my recharge flexi no is NX 22030207460906932988071 and NX 2203020749339912597111 I have done a wrong recharge for no [protected] amount 199+97=296 reference no is [protected] and[protected] for which I requested a reversal from BSNL which I recharge customer wasn't accepted saying transaction so please help me refund amount of 199+97=296 rupees only thanking sir
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        N
        [email protected]
        Mar 2, 2022
        Sep 16, 2023
        This thread was updated on Sep 16, 2023
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        Dear sir/madam
        I nagaraj Prabhu having BSNL number called for blocking my lost sim ending with 1396 to customer care number 1503 but none of my call picking
        But how to block them .what is the use of it.please enable us picking up a call or enable option to block in your BSNL self-care mobile app. I contacted BSNL office but they said you have cc only.
        Thanks
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        View replies
        BSNL 3G NETT COVERAGE OF BSNL IS VERY SLOW AT LABOUR HUT, BACHELI, DANTEWADA DISTRICT OF CHHATTISGARH. NO response from bsnl even though is trying to contact several times. There is a malafied intention with other network. No speed. Unable to do online transaction and works with BSNLNET.
        Reply
        Bsnl network is available in Bacheli continuously missing there is malafied intention with other network.
        Reply
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          A
          Ahammed Hussain
          from Noida, Uttar Pradesh
          Mar 1, 2022
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          Address: 9401627405

          Please solve network problem in our area. Within 3 to 4 days we are not getting 3g network here in Bagribari Mahamaya, dhubri district, pin*783349. Please resolve network issue ASAP. WE are in a trouble because of your network service s.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            J
            Jaydeep Chatterjee
            Mar 1, 2022
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            Not greeting upc code, there are showing Subsisting contractual Obligations.
            My ph number [protected]
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              G
              Geethanjali R
              from Coimbatore, Tamil Nadu
              Mar 1, 2022
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              Address: 9/ kaaleswara mill road, opposite to Dass Lodge Canteen, Coimbatore -641009

              Sir/Madam,
              Request you to kindly remove the BSNL box which is located right in front of our shop which is actually not in use for almost around 5 years. This BSNL box is causing disturbance for our businesses. kindly ask your intervene to remove the BSNL box. Provide below the address where the box is located.

              9/ kaleeswara mill Road,
              Opposite to Dass Lodge Canteen,
              Coimbatore -641009.

              Contact : [protected]
              +1 photos
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                A
                Ambermehta
                from Chandigarh, Punjab
                Mar 1, 2022
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                Request for UPC for your mobile no. could not be processed.Please retry after some time.

                I am recieving this message all the time.

                I want to PORT my mobile number as my validity is going to over now.
                +1 photos
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                  P
                  Prof Rath
                  Feb 28, 2022
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                  Address: Dosti Flemingo, Sewree, Mumbai (House Sky Flama A-704)

                  ) That I am holding two BSNL mobile numbers, i.e., [protected] (Bhubaneswar circle, Odisha) and another [protected] (Kanpur West Circle, UP).
                  b) On earlier occasions, whenever I used to visit Mumbai, both the numbers were operational.
                  c) But unfortunately this time both the numbers are not able to provide me any services which cause a lot of problems for me.
                  d) In spite of my repeated reminders to the officials of BSNL, they are not responding in resolving the problems.
                  e) You are requested to intervene and solve the mobile connectivity issues.
                  Prof. Binayak Rath
                  Former Vice Chancellor o[censored]tkal University and
                  Former Professor, IIT Kanpur, UP
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    V
                    vkay02
                    from Shimla, Himachal Pradesh
                    Feb 26, 2022
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                    Address: SDA Complex New Shimla-171009 (HP)

                    My bsnl landline numder [protected] was got disconnected from BSNL Himachal Pradesh SSA about one and half years ago but dispite numourous emails no amount has been refunded to me. I even lodged online complaint to AGM about fifteen days ago but without any response. Kindly help me in getting my security amount of more than Rs. 5000/- refunded.
                    Sincerely yours
                    Vinod Kumar Sharma
                    [protected]
                    [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      K
                      Karthik B A
                      from Thanjavur, Tamil Nadu
                      Feb 26, 2022
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                      Not getting UPC Code after sending Port number to 1900

                      Hi ConsumerCourt,

                      I had planned to port my BSNL prepaid number to Another operator.
                      Thus I sent PORT to 1900 many times.but I couldn't get UPC code till now.

                      I need this urgently.

                      Regards
                      Karthik B A...
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                      A
                      ashwin197
                      from Delhi, Delhi
                      Feb 26, 2022
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                      PLease provide an option to delete the previous complaints, some were made and clarity was given, So would like them to be taken down .
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        M
                        Me.zest
                        Feb 25, 2022
                        Resolved
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                        Resolved

                        I have initiated mobile recharge of my bsnl mobile number ([protected]) through BSNL SELFCARE Application. i have opted UPI method of payment in BSNL SELFCARE Application and paid amount of 198 through PHONEPE UPI. after successful completion of payment when I checked BSNL App it shows recharge failed. The Transaction number and UTR number are provided with this complaint.
                        I want refund of my deducted amount in the same account as soon as possible.
                        Mar 12, 2022
                        Complaint marked as Resolved 
                        My complaint are not resolved until yet. I do not get any call/sms/email from bsnl customer service.. And I do not get my refund amount.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Y
                          Yippee Technology pvt ltd
                          Feb 25, 2022
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                          Address: Yippee Technology pvt ltd 283/1 Unity Chambers, Above Shubham Supershop, Ganesh Colony, Jalgaon 425001 Maharashtra, India

                          To,

                          The Executive Engineer

                          BSNL Office

                          Jalgaon

                          Subject: Telephone dead for many days

                          Sir:

                          I wish to state that my BSNL number[protected] has not been working since Feb 1, 2022. I have been facing lots of inconveniences.
                          We registered an online complaint. My complaint reference no is [protected]. In spite of the complaint lodged, no action has been taken so far.
                          I appeal to you to look into the matter and expedite the fixing of my telephone number. I shall be grateful.
                          Thanking you.

                          Yours truly,

                          Yippee Technology Pvt Ltd
                          [protected]
                          [protected]
                          Jalgaon
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            D
                            DhruvAgarwal
                            from Jaipur, Rajasthan
                            Feb 25, 2022
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                            Address: A-28, Khadi Colony, Hatwara Road Near ESI Hospital No.-4, Jaipur

                            Dear sir/madam,

                            This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to remove it at the earlist. Complete address is mentioned below along with photograph of the pole. According to telegraph act of 1885 the pole should be placed in between of two individual property holders so none of them have a problem of parking vehicles in front of the houses, I want you to either shift the pole in middle of two houses as per the rule or completely remove the pole as there are no connections attached to the pole so none in my colony have a problem with the pole inspite of me as my car while parking got damaged many times which is disgusting. I request to do it as soon as possible or I have to file a complaint about it in lok Adalat.
                            Address-
                            A-28, Khadi Colony, Hatwara Road Near ESI Hospital No.-4, Jaipur
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              U
                              ubuntu
                              from Kolkata, West Bengal
                              Feb 24, 2022
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                              Respected sir land line number is [protected] i pay all my bills on time but still face service issue hence i am writing you to apply for refund
                              Please give me the address of Ao and TR officers of bsnl for asansol and kolkata
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                T
                                Terrence crasta
                                from Mangalore, Karnataka
                                Feb 23, 2022
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                                Hi
                                I have initiated a recharge through BSNL application amount Rs.399 i got a discount offer so amount came up to 386/- for the payment i selected UPI and made the payment after that when check in BSNl application it shows as failed but amount got debited from my bank. Please help me and refund my amount

                                Transaction ID: IGM[protected]
                                +2 photos
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                                  B
                                  Biplabbag9830
                                  Feb 22, 2022
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                                  My BSNL number is [protected] (Kolkata) While I am applying to mobile number portability. But I didn't get porting code number. I get this message... UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please solve this problem...
                                  +1 photos
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                                    C
                                    chvmurthy
                                    Feb 22, 2022
                                    Resolved
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                                    Resolved

                                    Address: BSNL Bangalore refund section

                                    I have surrendered/disconnected my FTTH – 29741134 on[protected] . I have not yet received my deposit refund, till now. It is more than eight months since disconnection. Please process my refund immediately and credit the deposit amount to my indicated SBI bank account as entered in your record. Please treat this as urgent.
                                    Feb 24, 2022
                                    Complaint marked as Resolved 
                                    Finally, after a long wait, I got my deposit refund today 23-2-2022
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      B
                                      Biplabbag9830
                                      Feb 22, 2022
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                                      While I am applying to mobile number portability. But I didn't get porting code number. I get this message... UPC cannot be generated as there are subsisting contractual obligations with your service provider.
                                      Please solve this problem...
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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