Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Dec 5, 2025
Complaints 15978
Resolved
6090
Unresolved
9888
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 41

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Biddika Mahesh
from Srikakulam, Andhra Pradesh
Mar 2, 2022
Report
Copy

Address: Mpps sannaiguda

Sir/madam my recharge flexi no is NX 22030207460906932988071 and NX 2203020749339912597111 I have done a wrong recharge for no [protected] amount 199+97=296 reference no is [protected] and[protected] for which I requested a reversal from BSNL which I recharge customer wasn't accepted saying transaction so please help me refund amount of 199+97=296 rupees only thanking sir
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    [email protected]
    Mar 2, 2022
    Sep 16, 2023
    This thread was updated on Sep 16, 2023
    Report
    Copy

    Dear sir/madam
    I nagaraj Prabhu having BSNL number called for blocking my lost sim ending with 1396 to customer care number 1503 but none of my call picking
    But how to block them .what is the use of it.please enable us picking up a call or enable option to block in your BSNL self-care mobile app. I contacted BSNL office but they said you have cc only.
    Thanks
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    View replies
    BSNL 3G NETT COVERAGE OF BSNL IS VERY SLOW AT LABOUR HUT, BACHELI, DANTEWADA DISTRICT OF CHHATTISGARH. NO response from bsnl even though is trying to contact several times. There is a malafied intention with other network. No speed. Unable to do online transaction and works with BSNLNET.
    Reply
    Bsnl network is available in Bacheli continuously missing there is malafied intention with other network.
    Reply
    Helpful
    1 other people found this review helpful
    1 found this helpful
    2 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ahammed Hussain
      from Noida, Uttar Pradesh
      Mar 1, 2022
      Report
      Copy

      Address: 9401627405

      Please solve network problem in our area. Within 3 to 4 days we are not getting 3g network here in Bagribari Mahamaya, dhubri district, pin*783349. Please resolve network issue ASAP. WE are in a trouble because of your network service s.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jaydeep Chatterjee
        Mar 1, 2022
        Report
        Copy

        Not greeting upc code, there are showing Subsisting contractual Obligations.
        My ph number [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Geethanjali R
          from Coimbatore, Tamil Nadu
          Mar 1, 2022
          Report
          Copy

          Address: 9/ kaaleswara mill road, opposite to Dass Lodge Canteen, Coimbatore -641009

          Sir/Madam,
          Request you to kindly remove the BSNL box which is located right in front of our shop which is actually not in use for almost around 5 years. This BSNL box is causing disturbance for our businesses. kindly ask your intervene to remove the BSNL box. Provide below the address where the box is located.

          9/ kaleeswara mill Road,
          Opposite to Dass Lodge Canteen,
          Coimbatore -641009.

          Contact : [protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Ambermehta
            from Chandigarh, Punjab
            Mar 1, 2022
            Report
            Copy

            Request for UPC for your mobile no. could not be processed.Please retry after some time.

            I am recieving this message all the time.

            I want to PORT my mobile number as my validity is going to over now.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prof Rath
              Feb 28, 2022
              Report
              Copy

              Address: Dosti Flemingo, Sewree, Mumbai (House Sky Flama A-704)

              ) That I am holding two BSNL mobile numbers, i.e., [protected] (Bhubaneswar circle, Odisha) and another [protected] (Kanpur West Circle, UP).
              b) On earlier occasions, whenever I used to visit Mumbai, both the numbers were operational.
              c) But unfortunately this time both the numbers are not able to provide me any services which cause a lot of problems for me.
              d) In spite of my repeated reminders to the officials of BSNL, they are not responding in resolving the problems.
              e) You are requested to intervene and solve the mobile connectivity issues.
              Prof. Binayak Rath
              Former Vice Chancellor o[censored]tkal University and
              Former Professor, IIT Kanpur, UP
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vkay02
                from Shimla, Himachal Pradesh
                Feb 26, 2022
                Report
                Copy

                Address: SDA Complex New Shimla-171009 (HP)

                My bsnl landline numder [protected] was got disconnected from BSNL Himachal Pradesh SSA about one and half years ago but dispite numourous emails no amount has been refunded to me. I even lodged online complaint to AGM about fifteen days ago but without any response. Kindly help me in getting my security amount of more than Rs. 5000/- refunded.
                Sincerely yours
                Vinod Kumar Sharma
                [protected]
                [protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Karthik B A
                  from Thanjavur, Tamil Nadu
                  Feb 26, 2022
                  Report
                  Copy

                  Not getting UPC Code after sending Port number to 1900

                  Hi ConsumerCourt,

                  I had planned to port my BSNL prepaid number to Another operator.
                  Thus I sent PORT to 1900 many times.but I couldn't get UPC code till now.

                  I need this urgently.

                  Regards
                  Karthik B A...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  A
                  ashwin197
                  from Delhi, Delhi
                  Feb 26, 2022
                  Report
                  Copy

                  PLease provide an option to delete the previous complaints, some were made and clarity was given, So would like them to be taken down .
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Me.zest
                    Feb 25, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    I have initiated mobile recharge of my bsnl mobile number ([protected]) through BSNL SELFCARE Application. i have opted UPI method of payment in BSNL SELFCARE Application and paid amount of 198 through PHONEPE UPI. after successful completion of payment when I checked BSNL App it shows recharge failed. The Transaction number and UTR number are provided with this complaint.
                    I want refund of my deducted amount in the same account as soon as possible.
                    Mar 12, 2022
                    Complaint marked as Resolved 
                    My complaint are not resolved until yet. I do not get any call/sms/email from bsnl customer service.. And I do not get my refund amount.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    4 other people found this review helpful
                    4 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Y
                      Yippee Technology pvt ltd
                      Feb 25, 2022
                      Report
                      Copy

                      Address: Yippee Technology pvt ltd 283/1 Unity Chambers, Above Shubham Supershop, Ganesh Colony, Jalgaon 425001 Maharashtra, India

                      To,

                      The Executive Engineer

                      BSNL Office

                      Jalgaon

                      Subject: Telephone dead for many days

                      Sir:

                      I wish to state that my BSNL number[protected] has not been working since Feb 1, 2022. I have been facing lots of inconveniences.
                      We registered an online complaint. My complaint reference no is [protected]. In spite of the complaint lodged, no action has been taken so far.
                      I appeal to you to look into the matter and expedite the fixing of my telephone number. I shall be grateful.
                      Thanking you.

                      Yours truly,

                      Yippee Technology Pvt Ltd
                      [protected]
                      [protected]
                      Jalgaon
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        DhruvAgarwal
                        from Jaipur, Rajasthan
                        Feb 25, 2022
                        Report
                        Copy

                        Address: A-28, Khadi Colony, Hatwara Road Near ESI Hospital No.-4, Jaipur

                        Dear sir/madam,

                        This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to remove it at the earlist. Complete address is mentioned below along with photograph of the pole. According to telegraph act of 1885 the pole should be placed in between of two individual property holders so none of them have a problem of parking vehicles in front of the houses, I want you to either shift the pole in middle of two houses as per the rule or completely remove the pole as there are no connections attached to the pole so none in my colony have a problem with the pole inspite of me as my car while parking got damaged many times which is disgusting. I request to do it as soon as possible or I have to file a complaint about it in lok Adalat.
                        Address-
                        A-28, Khadi Colony, Hatwara Road Near ESI Hospital No.-4, Jaipur
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          ubuntu
                          from Kolkata, West Bengal
                          Feb 24, 2022
                          Report
                          Copy

                          Respected sir land line number is [protected] i pay all my bills on time but still face service issue hence i am writing you to apply for refund
                          Please give me the address of Ao and TR officers of bsnl for asansol and kolkata
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Terrence crasta
                            from Mangalore, Karnataka
                            Feb 23, 2022
                            Report
                            Copy

                            Hi
                            I have initiated a recharge through BSNL application amount Rs.399 i got a discount offer so amount came up to 386/- for the payment i selected UPI and made the payment after that when check in BSNl application it shows as failed but amount got debited from my bank. Please help me and refund my amount

                            Transaction ID: IGM[protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Biplabbag9830
                              Feb 22, 2022
                              Report
                              Copy

                              My BSNL number is [protected] (Kolkata) While I am applying to mobile number portability. But I didn't get porting code number. I get this message... UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please solve this problem...
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                chvmurthy
                                Feb 22, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: BSNL Bangalore refund section

                                I have surrendered/disconnected my FTTH – 29741134 on[protected] . I have not yet received my deposit refund, till now. It is more than eight months since disconnection. Please process my refund immediately and credit the deposit amount to my indicated SBI bank account as entered in your record. Please treat this as urgent.
                                Feb 24, 2022
                                Complaint marked as Resolved 
                                Finally, after a long wait, I got my deposit refund today 23-2-2022
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Biplabbag9830
                                  Feb 22, 2022
                                  Report
                                  Copy

                                  While I am applying to mobile number portability. But I didn't get porting code number. I get this message... UPC cannot be generated as there are subsisting contractual obligations with your service provider.
                                  Please solve this problem...
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  3 other people found this review helpful
                                  3 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mr. Rajpurohit
                                    Feb 21, 2022
                                    Jun 29, 2023
                                    This thread was updated on Jun 29, 2023
                                    Report
                                    Copy

                                    My landline number is[protected] we are getting regular bill without proper sarvice.
                                    So i want to disconnect my connection parmanent.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Feb 28, 2022
                                    Updated by Mr. Rajpurohit                                     Still don't get resulation.
                                    View replies
                                    Some one help to resolve my problem.
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sameer151589
                                      from Srinagar, Jammu and Kashmir
                                      Feb 21, 2022
                                      Report
                                      Copy

                                      Refund money_Recharge failed but money deducted

                                      Address: GUNDI NOWGAM

                                      Hi billdesk team.
                                      i am sameer.
                                      i recharged of rupees 485 on my bsnl sim [protected], but recharge failed and my money deducted from my account, please refund my money. i attached screenshot of my recharge please check it. please refund my money back...
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Related businesses

                                      Pace Setters Business Solutions
                                      2.5
                                      (4)
                                      IndiTab
                                      1
                                      (433)
                                      Reliance Communications
                                      3
                                      (22896)