Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — APN settings

Sir

Please send me the BSNL settings for APN for blackberry 8120. I am on post paid plan of BSNL. My mobile no. is [protected] and email id is [protected]@gmail.com. I tried with bsnlnet as APN. It stopped working recently. Thank you very much.

BSNL — not connected my connection of BSNL

I AM TULSI DAS CHATURVEDI.AND MY ADD:- MIG-C-210 DHANWANTARI NAGAR,JABALPUR,(M.P). MY TELEPHONE CONECTION IS BOOKED ON 2nd OF AUGUST,BUT THEY ARE NOT GIVING ME MY CONECTION IN MY HOME AND THEY ARE NOT TELLING ME PROPER RESION.
PLESE HELP ME SIR..............

BSNL — failure of transition

sir, i am parvatham raghuchander from warangal .i had recharge at my mobile([protected]) at a time 8.50 am , date is 28/04/2012,
sir i did not get balance..........kindly help me ?..............
rechage was sucessfully but i did not get balance...

Mobile Broadband — Refuse to let me upgrade as advertised

Vodafone are the worst mobile phone company to deal with. I took out a Dongle broadband internet connection with them in October 09. The dealer said I could upgrade anytime. Within a few days I decided to upgrade from 3GB to Unlimited. Vodaphone advertises Unlimited for £18 whilst my existing contract is for 12.77 for 3 GB. Each time I correspond with customer services in India as well as their staff in the UK, none of them appear to have common sense. They said they can offer me a package for £25.00 for 5 GB.
Do they not understand that when I am entitled to upgrade anytime and have chosen the £18.00 package, this is what I will opt for. In the meantime they have sent a bill for £75.00 due to excess usage. I will dispute this. DO NOT EVER DEAL WITH VODAFONE if you want peace of mind. I will not pay this and will be contacting UK BBC Watchdog to prevent others having similar experience. Since they do not abide by their terms, I will henceforth terminate my 18 month contract.

BSNL — Regarding wrong deduction.

This is to bring to your notice that on 15th February, 2010 suddenly my prepaid account balance become 0 from Rs.293/- then after contacting to senior customer executive, I came to knew that it was for using GPRS service, and my balance is -195 and the system showed usage of[protected] bytes). But I hardly used it for 15-20 minutes. Usage of[protected] bytes by me is not at all possible. Going further into the case, data counter of my mobile, till date my all usage is much less than above usage. Then how is it possible.

Further I again contacted to the customer care, they were unable to solve my problem and were just saying that it is as system showed.

I request you to look in to the matter and reverse my prepaid account balance.

BSNL — WRONG DEDUCTION

MY NO. IS [protected]. THE COMPANY AUTOMATICALLY SUSPENDED MY PLAN OF ACT4, WITHOUT ANY INFORMATION AND TAKE 10 DAYS AND ABOVE TO SOLVE MY COMPLAINT AND YET MY COMPLAINT IS NOT SOLVED .

BSNL — blanc refund

my cell no.is [protected] my child set the callertune and reciew the activate msg i am immegetaly deactivate the callertune sms reciew reduce sms charge 2rs and butwill be activate caller tune and 40 rs reduce in my account pls refund my charges

BSNL — Wrong Billing & deduction

In my mobile two time MIMOBITY service activated both time 150/- deducted from my account i want to know how the service activated in my mobile without my permission & why the service provider do this if i send the message of activation then please provide me records.

1. My first complaint number is H06UP1276980 & Second time complaint number not provided to me from bsnl (advice to me decativate the service)

IT IS REQUESTED TO BSNL PLEASE REFUND MY MONEY & DO NOT ACTIVATE THIS TYPE SERVICE AGAIN IN MY MOBILE

BSNL — wrongly deduction

BSNL had deducted 40 Rs. For MIMOBITV from my Account...but this pack is not activated by me.
I talked to customer care executive but they used to just transfer my call to senior officer
senior officer made my complaint on 8th Dec. 2011 but it is not resolved yet:...even i received sms on 11 Dec that my pack is going to renew on 14 Dec . I told this to BSNL but they told me yes ur pack'll renew on 14th n balance'll again deduct from my account n it'll not refunded to u...
Its totally harassment they are not refunding my Balance n even yet not deactivated my Pack that they wrongly activated on my Number [protected]
Do help me ....pls

Rgds:
Prashant Pandia
[protected]

its now 5 days elapsed yet they did not refunded my balance.

BSNL — Deactivation

Without my acceptance the BSNL Cell one mobile servie is deducting Rs.30/- PM for their GK Alerts from the sms sevice provider no +5123430. Kindly arrange to deactivate the GK alerts. Yesterday I given a complaint to deactivate the same no action has been taken. Today they deducted Rs.30/- from main balance. Do the needful.

With regards,

Ramesh CV
+91 [protected]
#1315. II floor, 7th Cros St,
Poompuhar Nagar,
Chennai-99/

combo — music on demand

I am customer of BSNL broadband landed in paying for online games.Pl unsbscribe the membership.My landline is [protected]......... pls cancel dat music on demand

B.S.N.L — Deactivation

With out any intimation M-radio(ON MOBILE) pack is activated in my mobile. I already Contact with customer care on last month. But they replied me its not related to BSNL. It being activated by another form.. But they not conform me how to deactivated that. Monthly charges are cutting from my balance amount.. Please do something about this

BSNL — Deactivation Hungama Music on Demand

My no is[protected] working at Garhwa,Jharkhand getting charges for Hungama Music On Demand even not register for it.Already lost Rs1490/= for 10 months.Pl.deactivate immediately.How it happe?It is not a fair means of business.

Arun Kumar Sinha
Garhwa,Jharkhand
Dated:04.04.2012

BSNL — deactivation

i got the sms from BT-ONMOBL for cricket info . so please deactivate/unsubsribe this .
my no is [protected]

BSNL — Laxity of service

I am totally fed up with this service provider that claims itself to be one of nationwide repute. I own a BSNL Broadband connection with Home Plan 500 but not a single day did I receive a flawless service from them. Either there are connection problems (Error: 678, 691, 718 or otherwise) or certain webpages can't be opened (the most frequent ones being www.data.bsnl.in and http://bbservice.bsnl.in/ to check the usage) or there are discrepancies in billing amount (I myself having sufferred thrice on this ground). At times even some usage records are missing in the usage portal leading to underestimation of the monthly usage which you only get to know at the time of receiving the monthly bill. The list does not end here. Even their customer care services are equally praiseworthy. Hardly can you speak to a customer officer in times of need or lodge a complaint against faulty telephone or erring broadband connection. The message you get to hear repeatedly is: Please hold on. Almost the entire day will pass with you holding on but the response from the other side will not materialize on any account. This is the kind of service rendered by this leading service provider. Kudos to it!!!

I fully concur to the observations about extremely poor and shoddy service dished out by BSNL. I have been a victim myself and with on and off broadband connectivity for several months it stopped working completely about a month ago. After 3 weeks of wait few clueless folks (contract workers employed by BSNL) came to diagnose the problem with my broadband.

I was told that they would attend to my problem soon but yet to hear from them. I have burnt my fingers with their atrocious "Lightening fast 3G service" also and would sincerely advise anyone against using any BSNL services in future. Please do so if you have time and money to burn and patience of Lord Buddha to tackle the dumb and slow giant BSNL that works at typical babu's pace with absolutely no regard to the customer.

Poor service is common malaise in our country. After several iterations with several operators I have discovered that the operator I can trust to some extent is Airtel (not saying they are perfect but with the operator choices we have in India, they are at least bearable).

BSNL — card not activated

Dear Sir,

I have purchased a Sim card before 3 days ago and i submitted the photo & voter card id Xerox & paid Rs.120/- to the BSNL representative. They told me that your number will activate in 2 to 3 hours. from that day till now my sim is not yet started the incoming & outgoing, and i have purchase it from their authorized office. not from the shop.
Sim Details :[protected]

Broadband — Not working since 6 months

I'm paying for the broadband connection since 6 months and this is what happened:

First there was a link problem ad there was noone to resolve it after so many complaints, lineman came 3-4 times but went back in a typical sarkari manner leaving it to be the problem from office end

After all frustations i stopped paying them and thought something can happen now, but alas the number became out of service and there was none to follow up as to why it has been done

after a month when i was left with no option as airtel and reliance did not have line in the location, i had no choice but to go back to BSNL and deposit all bills for no usage even a sum of around 3000 Rs. even for the period when the phone was dead for 1 month and there was no dialtone as the complaint could not be booked for out of service numbers

finally after 4 rounds to the office and continous follow ups with line man and a bit a bribery line got up and after some days the ADSL link but now ...the username and password is told to be invalid and there is noone who can resolve this...please suggest what to do here, , , , , , , , mail e on [protected]@gmail.com if i have some way out...need to be on internet on an urgent basis...is some BSNL employee is listening ...i can pay you to bring me out of this black hole

B.S.N.L — Not working

We are having a many problems for our land line phone so plz do the need ful.


Address.
Samsung India Electronics Pvt. Ltd.
Gajra Gears Building, Nr. Sify Cyber Cafe,
P.P. Compund, Nr Sujata Chowk, Ranchi
Jharkhand
Pin.- 834001

BSNL — Not working

dear sir

i have 2 complants one for bsnl landline phone and second one is bsnl broad band both are not working


i request to u take immedetly action
the number is[protected]

Dear sir,
I complain about my defected telephone set to the bsnl ranchi main office. But they say it can not be replaced because my bill was less than 3000.

BSNL — not responding

no response to complain and also not submitting d complain..

BSNL — NOT WORKING

I HAVE LAND LINE CON.WITH NO[protected] WHICH IS OUT OF ORDER FORM 1 MONTH .AND I HAVE COMPLINT LOTS OF TIME BUT THERE IS NO RESULT.

broadband bsnl — not responding

I HAD LODGED A COMPLANT REGARDING UNAVALIBILITY OF SERVER ON 10/06/08 BUT NO ONE RESPONS
COMPLANT No--371 Dt-10/06/08
address HIG 1/290 BORSICOLONY DURG (C.g.)
Tel[protected][protected]
M.K.TIWARI

BSNL Broadband — not recharge

Prepaid Mobile Recharge yet not done

Hello Mam/ Sir,
This is in reference to the payment not done for the Prepaid Mobile Recharge for my number -[protected] on apr 20, 2009 of 150.00 Rs. But till noe netiher the recharge is not done nor I received any message. Here is the Payment details:
Payment details for Payment Id [protected]

BSNL BROADBAND CONNECTION, — OVERBILLING AND NOT RESPONDING TO COMPLAINTS

AM A BSNL BROAD BAND CUSTOMER WITH TELEPHONE NUMBER 26490747CONSUMER NO:[protected].AFTER RECEIVING ERRONEOUS OVER BILLING ON THIS NUMBER I HAVE GIVEN WRITTEN COMPLAINT TO THE DIVISIONAL ENGINEER, POONAMALLE, CHENNAI, TO VEIFY THE BILLING BUT NO ACTION WAS TAKEN.THE LINE IS DISCONNECTED.THE COMPLAINTS WERE ALSO SENT TO G.M. DID NOT YIELD ANY RESPONSE.PLEASE PAY KIND ATTENTION TO THE MATTER.

BSNL Broadband — not activated

the department people came and fixed the modem and they didnot activate the account. we did not use the same for the last two months.

who will give the user id and the password?

when can i get it? shoud we bribe them to get the same?

repeated calling is of no use................futile results

time waste

BSNL Broadband — not responding

iam using the bsnl braodband and i was using the 500 plan so i want to see the usage detials in their website that is www.data.bsnl.in and i was forgot the password that login if i was asking the call centre people they are not responding so please take the action are else tell to reset the password and send me details to my [protected]@yahoo.co.in

Dear Sir/Madam,

I have a broad band connection in Madanapalle, Chittoor dist, Andhra.

Problem is its getting disconnected every 5 min.I have complained about this issue in the local office but no use.Its been like this for past 15 days.Kindly let me know whom to complain and try to solve this issue if possible.

Many thanks in advance for your help and time.
My user name is-kcr972_scdrid

Regards

Madhu.

BSNL — bsnl chat service

Dear Sir,
My mobile no is [protected]. Voice Chat Service activated. Please deactivate/unsubscribe these services. Because every month @30 rupees deduct from my account its a very headake for me please do favour for me.

Thanks
Tanmay das

BSNL — Regarding deduct balance

I have BSNL Pre-paid mobile connection No. [protected]. On date 20-8-09 rs. 25 deducted with any reason. I have also contact customer care but he has not given any satisfactory reply in this regard. Please rectify my problem other wise I complaint in consumer court.

BSNL — deduction of money against sms is much more

Dear sir,
I getting your service from BSNL for long time but now what happens it get interrupted many time & [protected] one of my BSNL mobile no i have registered my complaint against this No. that the BSNL Co. deduct my 2Rs. 4Rs. any of like that for per SMS actually i have recharged with sms pack even they do like this absurdness i have register complaint against this the complaint No. is 3426497 Dated 13 November 2009 time 03.13pm at Pune customer care but instead of solve this they cut my service & my no get automatically close i can not call & received why are the big good BSNL Co. do that
I hope after all this you will be start my regular service with fulfillment of my loss
Thanks & best regard
Sanyamkumar Patil
Pen region

BSNL — Balance deducted by using message.

Dear Sir,
I am the consumer of BSNL bearing Mobile No-[protected].While I am charging my account, I find some of balance debited by BSNL by using unusual or unnecessary messages / calls.I was totally shocked while I checked my balance on dtd.13.10.2010 which was deduted by BSNL of Rs.30/ by sending message "Thanks for using chat messenger.Your service has been renewed for next 30 days.Send STOPDAT to unsubcribe".As per my veiw this totally looting of money by using such type of messages / calls.The BSNL always deducting the balance without knowledge of mine while charging my account.
Therefore I request you kindly take strong action against them by which they will submit my account statement for last 6 months for verification & credit to my account immediately which was deduted without my permission and further not to send such type o[censored]nusual messages/calls to me.
Thanks & regards.
Debadatta Satpathy
Maruti Complex, Bajrakabati Road,
Room No-206, Cuttack-753001 (Orissa)
E.Mail ID : [protected]@yahoo.com
Mob. No-[protected].

BSNL — deduction in balance

My phone balance is deduct Rs.50 , no reason is given.
No. is [protected]
I am trying for customer care but they not receiving the call

BSNL — money deducted from balance

I have not subscribed for bsnl cricket alerts service 5123430 but it has got automatically activated. Rs.30 has been cut frm my balance for the same. the customer service is very poor and is unavailable.Kindly refund the deducted money to my account. Mob no.-[protected]

BSNL — Deduction more amount

18-feb-2011 at night 9.34 talk with my friend that time my balance Rs. 97.92
but 19-fev-2011 morning my balance is 82.92 may i know which service activat
and don't want any service pl. remove and pl. give me my 15 Rs. balance

BSNL — deduction of balance

Dear Sir,
I had my mobile recharged on 5/03/2011 and got balance of Rs 200/- but it was deducted by Rs 100/- on 9/03/2011 by unknown reason. I have tried to contact the customer service but got no response. Please send my complaint to concerned authorities .Thanks
Mobile Number[protected]
e-mail address [protected]@yahoo.com

ANIL GUPTA

BSNL — DEDUCTION

NO RESPONSIBILITY TOWARDS CUSTOMER.
CALLED CUSTOMER CARE 12 TIMES.DISCONNECTED EVERY TIME FROM CC.

HOPELESS SERVICE PROVIDER.

CUTTING UNNECESSARY MONEY FROM PREPAID CARD

BSNL — deduct the balance

Respected Sir,
radio pack is automically activated and balance is deduct 2 times 25rs
total 50 rs is deducted by the bsnl co.
i want my balance back
mobile no:[protected]

the same thing happened to my daughter too. BSNL too has stared acting like private companies

BSNL — no response to complaints

Hi
Our BSNL landline has been not working since 14 months. evrytime we complain they send a technician who says wire was cut & he has fixed it, takes Rs 50 bribe. In 2/3 days the whole story is rpted. Past 4 months phone is absolutely knoked off, all our pleas (including complaints to manager) ia falling on deaf ears. plz suggest what nxt?

coustmer service is waste

BSNL — not getting the required information

we are trying to get the required information about power plan scheme. to wat we have to message to get activate 60paise per minute and also to what we shld message to activate low charge to 5 bsnl members. we r trying to contact customer care ppl but they r very much busy all d time. so please let me know the information as soon as possible

BSNL — No response of complaint

I have filed a complaint regarding the unsubscription of a wap service. But there is no response by the service provider.Despite of many more complaints they are not taking any action regarding the complaint. What should i do?

BSNL — No response from our complaint

James Baby

P O Box 26065

Kingdom Of Bahrain

Manama

[protected],33875107

BSNL — Recharge through Mobile

My complain to BSNL Mobile services is that I have recharged for Rs.112/- on dtd12/[protected] which has also been debited to the account of freichisee whose MBL no.is[protected].But to my surprise i have not recieved balance in my mobile account.I would like to ask yopuir goodself what malpractices are going on in the BSNL mobile service.Customer services had even gone failed to give me any satisfactory reply in return.I hereby give you a statutary warning in the matter .In no option I will have to drag the matter in consummer District forum agaist the officials.the reasons provided to me are not satisfactory by customer care service.Please try to avoid delay and treat the matter at mo0st urgent.



From-

Bharat B. Prajapati

I can not recharge a mobile form my state to chattirishgarh...How i can recharge the mobile form here..?plz answer me.

BSNL — Not getting balance

I have recharged my mob. No. [protected] with rs.390 but i do not get talk time of rs.354 as described in message by bsnl. I only got rs. 73. I have 2 complains lodged with bsnl. I have kept msg of co for recharge scheme.

BSNL Mobile — onmobile service

A message came from onmobile service stating "Thank you for continuing Monthly Radio Subscription Pack.You have been charged Rs.5.I Have not registered for this service at all.When I called BSNL customer care reply was to call 12630033 and unregister service.When i called this number some advt were being heard and was asked to press 4 for seleting that option but i was unable to deactivate the service.This happened for 3 times both calling customer care and also 12630033 but unable to register.Help me in this regard.

BSNL — Not getting service against recharge

I am a customer of BSNL 3G Connection. My mobile number is [protected]. I have recharged Rs. 65/= on 12.06.2010. This recharge is to avail a call rate of 10 paisa/minute to local BSNL mobile numbers.But since then, 50 paisa/minute are being deducted for calls to local BSNL mobile numbers. Regarding this, I have lodged a complaint in BSNL Customer Care Centere ( complaint no. 5540110 dated14.06.2010). After that I contacted several times with BSNL Customer Care Centere, but did not get any solution. Moreover, the validity of this recharge is 30 days w. e. f. 12.06.2010. So, my appeal is to get the proper service for that recharge at the earliest.

on my mobile no [protected] you deduct Rs30 and activate baba ramdev service, please stop this service and return my money soon

BSNL — No recharge

Dear sir,
on 04.08.11 money was deducted from account for rechage, But not rechaged for following mobile numbers.
[protected], [protected]
Mr.S.B.Bora

BSNL — refill my number

my bsnl prepaid card number-[protected] get inactive on date 22th feb 2013. I recharge it on 27th feb 2013 Rs.50. please refill my number.

Broadband service BSNL — not connecting net

My net is not connecting since Thursday.I have registered the complain on computerised system on Friday.Till the date, the problem is same.No action has been taken.In the age of internet, how long I have to wait to correct my problem?

I am not able to install modem driver supplied by BSNL for my new broad band connection

BSNL Broadband — Not getting internet

BSNL Landline No. [protected]
Address; 96/4., Habibullah Road.,
T. Nagar.,
Chennai-600 017
1 ) Phone & Internet not working.
2 ) Internet getting disconected when answered a phone call
Requesting BSNL to correct the problems.

bsnl broad — bsnl broad not provide service

i have bsnlbroad bussiness plan service 2007, i have no problem but Oct 2010 still problem no one can solved by problem my problem is broadband speed to slow like dial up service i am complent in bsnl office but not sloved by problem what i do ? please replay me
[protected]@yahoo.com

bsnl broadband complaint — upgrade of net

I upgraded my broadband plan on 24 feb,before it was 250/- and i upgraded it to750/- unlimited plan and my bill coming according to 250/- plan which was wrong. And my services are not upgraded and i have to pay as250/- plan.

My complain no.is [protected]

mr.asthana vinod customer id [protected]
account no [protected]

not answered not upgraded yet.

BSNL LANDLINE NO.[protected]
NAME: A M PADMINI AMMA
AMBALAKKAT HOUSE
PALLATH PO
KOZHIKODE
COMPLAINT 1.NO INTERNET CONNECTION SO FAR
APPLIED FOR AN INTERNET CONNECTION ON OCTOBER 20, 2011.

REQUESTING BSNL TO CHECK THE COMPLAINT

BSNL-BB — Not Providing Service

I have been paying Broad Band bills for last two months. But even after docketting several times, they are so reluctant to provide me uninterrupted service. I am disappointed beyond description. BSNL is such a irresponsible organization that they do not pay any heed to customer complaint and for last two months, my Broad Band is dead. All bills are paid till date.

Dear Sir /Madam,


I would like to lodge a complaint about BSNL broadband connection ..


I am from Design plug company in T-nagar, Madhurai veeran koil street, The BSNL internet connection was very slow, So unable to do work. Already i complained, But no reaction. Pls correct this problem will soon.

Dear Sir /Madam,


I would like to lodge a complaint about BSNL broadband connection ..


I am from Design plug company in T-nagar, Madhurai veeran koil street, The BSNL internet connection was very slow, So unable to do work. Already i complained, But no reaction. Pls correct this problem will soon.

BSNL Broadband — telephone dead

My telephone nuber is 25273986.
Last week BSNL people installed a new connection int he same building as mine. They have messed up the connections and now my telephone is dead for a week. I have been trying to lodge complain by all possible means but with no response.

Location:
Hpoouse-4, First Floor, 16th D main, HAL 2nd stage
Bangalore

BSNL/Broadband — service

maine abhi hal main broad band ka connection liya hai. muchhe moddem diye 7 din ho gaya hai lekin abhi tak koi bhi connect karne ke liye nahi aaye. jabki airtel ka broad band 2 din mai chhalu kar dete hai

BSNL Broadband — broadband service not available

broadband telephone line[protected] is dead

Dear sir,

Last 4 days my BROADBAND IS NOT WORKING...
broadband telephone line[protected] is dead.

i have complained many times but no any person has come here.

My Complained no-42918.

BSNL Broadband — service disturbance

from last 2-3 months many users of bsnl broadband are not able to access many sites which are actually upto date and working. these sites (yahoo.com, microsoft.com, youtube.com) are mot opening on bsnl broadband.

I am working in RAMA PULP AND PAPERS LTD. Since last 2 weeks our telephone no. 2424885 and 2430880 is is not working . My broad band is connected with this number 2424885.

Kindly request you, please start the my telephohne as soon as continue.

Thanking you,

for RAMA PULP AND PAPERS LTD

Aarti H. Desai

My Landlineno.[protected], since last four weeks it is not working we have lanched the complaint for three times there is no reply nothing, our compalintno.586. Please take further action on this complaint.

I cant enter into the usage details page...It said that invalid userid & password but its given by BSNL...

BSNL — disturbance in broadband

dear sir,
my broad band is not working properly from last few days , please do the needful for the unintreputed supply.
ashish
phoe--[protected]

my portal id not received

BSNL Broadband — Dead Service

Broad Band Service of no. 24079950 is dead for long.
Complaint made to local Parnasree Pally Tel Exchange.
Contacted Service No.[protected]. The No.(i.e.[protected] is not registered as per the announcement.
On line complaint booking service shows 'System out of order' repeatedly.

Sir,
With due respect I have to say that I have BB Home UL 499/- plan with student.discount. I have not applied for Home 500/- Plan, but it has been activated and charged regularly from AUGUST 2010 till now & I did not understands your Broadband Services. Which process I solv this ''Over Billing'' problms??? I have registration in this side but, I did not better fill effect in this side. So, kindly help me. Did you help me?

It's not a first time, It's more then 10 time I knock you & your B.S.N.L. all of Local District &State level officers or office. But, My problems did not solv.

You & your B.S.N.L company as like a good help us company as like as soon as possible you & your companies Who is there chare Person Connect my Personal Mobile Number is [protected] / [protected](use Indian code +91). Please connect me as direct to mobile phone line & solv all problem or discussions. ok.
Thanking you.
*** I attach in this page my details of ''Broadband Services'' in is below here ::

BROAD BAND CONNECTION

* Portal User ID is - bi[protected]
* Customer ID is - [protected]
* Account Number is - [protected]
* Phone Number is - [protected]
* Bill Number & Date is[protected]/05/2011
* Bill Period is - 01/01/2011 to 30/04/2011

BISWANATH MANDAL
Tel no [protected]
Vill+P.O.+P.S.- Md. Bazar
District.- Birbhum,
Pin Code.- 731127,
State.- West Bengal(India).

BSNL Broadband — Services

BSNL broandband sevices very poor.Unable to see Broadband usage units every month online. Poor responses on complaints. Rude behaviour with customers at enquiry counters.Improper or half information provided regarding plans and other enquires.

board band — change of password

I want to know my usage details for the month of April 09 & May 09.I want tochange password.How I change. Give details.

Broadband — Password

Dear sir,

I forgot my password for my Broadband connection ( Phone no.[protected].

My Broadband connection user id is madhu816.

Please Reset the password and intimate me either at [protected] or at [protected]@karvy.com

Look forward to resolve the same at the earliest.

Madhusudhana Charya. K

BSNL Broadband — password

hello,
i am Saibal Sen and my user id ct[protected] and my portal id is sai[protected]. actually i couldnt acess my internet service because i couldn't get my password.so please inform my passoword as soon as possible to my number is [protected].

thanking you

BSNL Broadband — Change of Password

We have taken 500C plan from last week of May, 09.Though we have to run for every small details and have to do frequent call and then the service is available. But right now, our issue is that we want to change our password of broad band, since we have taken the connection, but whenever we will call they will just say, wait for minutes, and we will call you back'.and we keep on waiting, but no phone calls.
Then we couldn`t wait for their call to come, for the whole day.So, we stopped calling and went to office and they refered me 2 phone no. 1 is 2510000 and 2nd is [protected], but sorry to say either nobody picks up the call and the 1st no, if anybody picks up also, they don`t respond to us properly.They just don`t know how to behave with the costumers.On 26th August, 09, I called 2510000, and lodged my complain to her(a lady pickd up the phone) and again she says I WILL BE BACK WITH THE SOLUTION AND I WAS WAITING and waiting...but no call.Then finally at 2;30pm on the same day, I called back again to that No, and the a guy picks up the phone and don`t know how to behave.As he just took all details, and said caled me when you are online.So I JUST TOLD HIM THAT I hAVE SWITCH ON MY COMPUTER, YOU CAN BE ON HOLD AND HE JUST DIDN`T LISTEN TO ME AND BANG THE PHONE AND i AM trying to call them back and they are just not responding. Please we are not sitting for them, we have other works to do also. we can`t run after them but they are there for our service(constumer/consumer service).still they don`t have patience. its really very sad.Please see to my problem and I want my password to change as soon as possible and I request the bsnl costomer care service specially this broad band one that they should be dedicated to for what they are paid for.even they just guide us, we don`t deny to come to office but they say us where to go, and where to do all the work and solve our problem.

BSNL Broadband — password not being changed

sir, i want to change my password of bsnl broadband but i could not open that concern portal ... hence facing troubles to have a new and original password of my own...

good thread

The Divl. Engineer (Intl.).
BSNL / Kolkata Telephones,
Salt Lake, Date: - 13/10/09



Sub:- Resetting of dynamic locking against Telephone No. 23599389.

Dear Sir,

I write to inform you that after converting my land line connection as stated above with the Broadband connection in the month August’09 the dynamic locking system is not working in my telephone line. As a result the chargeable units are being abruptly high.

I, therefore, request you kindly to reset my dynamic locking system as per opinion of your technician for proper functioning of this system and oblige thereby. As no action is taken in spite of several requests to your technicians..

Thanking you.



Yours sincerely

ANUPAM ROY
Email No. [protected]@yahoo.com

Broadband — change broadband password

i want to change my broadband password but the site 10.240.43.216 is not open. how can i change my password?

BSNL — FOR PASSWORD

MY CUSTOMER ID IS [protected] USER ID IS akhilesh62 but my account is not approved till now . I DIDNOT RECEIVE PASSWORD FROM wdc.bsnl.co.in MY PH NO. [protected] IN SSA - MANDLA (M.P.) .PLZ HELP ME. THANKS.

BSNL — change password

respected sir
i want to change my password of broad connection,, i cant access the web site pls help..my mail id is [protected]@yahoo.com

thanx

BSNL — Change My Broadband Password

DEAR- Sair : Pleasge HALLP ME I Want Change My Broad Band Password My Land Line Phone No 01590#220268 My User ID [protected]@bsnl.in My Password[protected] So I Want New Password (password ) Pleasge Change Thanks