Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL Prepaid Mobile — Excess Deduction

Dear Sir,
I came back to my home city Bhopal on 25/08/2009. On the way when I was on roaming the issue started with me.Issue is "whenever I dials a number the balance is deducted even a) if it is not not reachable b)not responding c)switched off". I made a complaint with the customer care executive who lodged a complaint on 25/08/2009 with docket number "3259953" who assured me for the reimbursement within 24 hours. But after a long wait the issue did not get resolved till 02/09/2009 and I again visited the customer care. This time I got the call transferred to a Supervisor who seemed drunk and treated me rudely. According to him the balance was being deducted only after the calls were received and denied to register any further complaint.Only after a long discussion he registered another complaint with docket number "3274254" dated 02/09/2009.
Sir I kindly request you to do needful so as the consumers should be justified and these cantancerous employees should be treated well.

regards

Mobile Number: [protected]
Circle: Madhya Pradesh

BSNL — modem disconnects

what should i do to avoid disconnects after 5-10 minutes ?

-i have reinstalled windows
-there is no virus
-broadband care techs have checked on their laptop and no such problem was there they say windows might be corrupted
-disconnects on downloading something or on loading any page
-i used my friend's properly working modem and still there was such problem

please help !

NET WORK NOT WORKING IN MY COMPUTER
ERROR NO -633
TEL NO[protected]

Land line — humming

i am havingland line connection no. 24028064.

for last 4/5 days havin humming on my set.

so please look into the matter and solve the problem.

thanks

pradip

RESPECTED SIR,
MY land line phone is not working perfectly since 4 months . Number of times i registered my complaint on automatic fault booking system . some times field staff attending the fault but does not succeed.they never capable to rectify
this fault. simply they are talking cable fault is there but helpless against this fault. i can talk properly.
WE SEE LINE DISTRIBUTION BOX ARE OPEN EVERYWHERE . FIELD STAFF NEVER BOTHER ABOUT THIS. RAIN water
entering in box no care has been taken seriously.

PLEASE SIR, Rectify the fault as your earliest.
V.R.SONI[protected]

BSNL — About Connection

SIR,
I WANT TO TAKE CONNECTION OF BRODBAND [START UP PLANE ] WHICH MONTHLY CHARGES ARE 250 RS/- TO THE [protected] TELEPHONE NUMBER.

Broadband - BSNL — Connection not yet provided

Dear Customer care,

I am Jaikumar from chennai.

I applied for BSNL broadband connection on 21st June 2008.

My Reference no[protected]

But i didnt get connection still...

Getting connected to customer care itself is a tough task.

Also, the reason for connection pending is not communicated to me at all.

Please update the reason & when will i get the connection.

Thanks

Jaikumar.A
[protected]

Sir i am paid bsnl postpaid mobile bills Rs. 464 /- on dtd. 31.1.2009 plan 100/- Rs. per month but sir upto dated my mobile no. is not start to outgoing and incomming. I am call also coll on your 23365 ph.no. of customer care but there is not responce and I have very necessary for start mobile earlyer becuase for i am going outoff station. so ples. help.
vmsavale my mob. no. [protected]

BSNL Broadband — Connection not yet received

i pay money for new broadband connection. they told connection will be given in a week. but now it is more than a month, till not yet received my connection and that too they are not responding to my call properly.

Responsible person
Mr. Siddique
Mobile no:[protected]

Pls do the necessary action reg this.

BSNL — harassment to customers

1. I RECIEVED A CALL ON LANDLINE NO [protected] AND HAS BEEN FORCED UPON FOR SUBSCRIBING A PACKAGE OF BSNL.INDIAGAMES.COM. I DONT WANT THE PACKAGE. THE SAME WAS TOLD TO THE INDIVIDUAL WHO CALLED ME. LATER A CONFIRMATION CALL ALSO CAME WHO WAS ALSO INFORMED NOT TO ACTIVATE . THE SECOND INDIVIDUAL ALSO FORCED ME TO GET IT ACTIVATED.

2. PL STOP THIS FORCED ACCEPTANCE , DEACTIVATE THE PACKAGE WITHOUT ANY CHARGES AS NEVER ASKED FOR ACTIVATIO AND TAKE SUITABLE ACTION AGAINST THE INDIVIDUALS WHO ARE HARASSING THE CUSTOMERS.

3. I CONTACTED NO 197 TO LODGE A COMPLAINT. I SPOKE TO MR SUNIL & SMT NINA SHARMA BETWEEN[protected] HRS ON 22 APR11. THE CALL HAD TO BE GIVEN 7-8 TIMES AS BOTH OF THEM DIDNOT LODGE THE COMPLAINT. WHEN ASKED TO GIVE THE DUTY OFFRS NO HEADING THE COMPLAINT CELL THEY INTIMATED THAT THERE WAS NONE. ON BEING ASKED CONTACT NOS OF SDO/GM THE NOS GIVEN WERE 2220250 & 2229411 WHICH WERE NOT ATTENDED BY ANYONE.

4. IT SEEMS THAT bsnl.indiagames.com HAS ESTABLISHED A RAQUET IN DEPARTMENT OF BSNL WHERE IN THEY ARE HAND IN GLOVE WITH THE COMPLAINT DEPARTMENT.

5. I THEREFORE REQUEST YOU TO KINDLY ORDER AN ENQUIRY INTO THE FOLLOWING:-
(a) WHY bsnl.indiagames.com IS BEING FORCED UPON CUSTOMERS.
(b) WHY COMPLAINTS ARE NOT LOGGED BY COMPLAINT DEPARTMENT.

6. THE HARASSEMENT CAUSED TO ME IS NOT ACCEPTABLE AND THE MATTER SHALL BE RAISED IN A DIFFERENT FORUM IF NO DEPARTMENTAL ACTION IS INITIATED UNDER INTIMATION TO ME.

THANKS

I pay money for new broadband connection. they told connection will be given in a week. but now it's one month completed, till not yet received my connection.

Regards
zahidkhan
[protected]

Broadband Connection — Harresment

I had a reliance broadband connection.
The services were not good.
The complaints were not resolved.
after giving them warning about non payment the cervices's did not improve.
The company promised to reverse the late fees as it was their fault, which never got reversed this happened twice.
After few more months the service was stopped for several day.
In-spite of continues complaints no improvement at this point we informed them about stop payment.
They changed their bills & promised for discount for the no. of days their was a complaint.
Still their was no credits on the bills.
Finally settled that they will give credits for the days for which the services were not used we also agreed for that but still no credits.
Finally informed them we do not want the service & will not pay future bill till the time we do not get our discounts.
Now we keep getting threatening call from reliance.

THE LAND LINE No:[protected] HAS BEEN DEAD FOR THE LAST TWO MONTHS, Requesting you that Kindly attend earliest

BSNL — about activation of connection

sir, i have a bsnl prepaid connection. and the validity of this connection has been expired before at most 3-4 month and the incoming calls and masseges are continued till now but when i recharged for the validity then the recharge has not done successfully. what should i have done. this connection is on the id of my father Umed Singh. and the phone No. is [protected].
From
Rohtak
(124001)

BSNL-Bharat Sanchar Nigam Limited — Broadband Refund Fee

Hi,
we applied for the broad band connection for some specific purpose against the Phone No [protected] in BASTI-UP under the name of my mother Smt Shiva Shukla in Jan'08. Our purpose doesn't solved therefore we decided to return the Modem and cancel the conncetion. We returned the Modem and then the concerned person told us that it will take around 2 month to refund the deposit what we deposited at the time of connection. Now they are telling that the deposit amount will not be refunded. It is now going to take almost a year but we are no where.
I will highly appreciate if you look into the issue ASAP.
Looking forward to hear some positive comment/ news from yourside.

REgds,

Neel
Son of Smt shiva shukla

Bharat Sanchar Nigam Limited — Regarding broadband connection.

Dear Sir/Madam,

I have applied for the bsnl broadband internet connection on 08.11.2009,according to the their norms i should get the telephone connection on 10.11.2009 and internet connection on 13.11.2009.
but due to carelessness of lineman and concerned bsnl officials, i have't got the connection yet.
due to this, i have suffered a lot,huge loss in business,mental and physical trouble.

I have contacted their officials so many times, they are not taking the calls and if fortunately connected , they are giving absurd explanations.

Please kindly consider this matter as early as possible.

Regards,
Ashish Kumar Singh
Endeavour softwares
Phone number:[protected]

Bharat Sanchar Nigam Limited — complaint about broadband connection

Dear Sir,

I, Kunal H Mehta, am having internet broadband connection of BSNL. Since i ve took the connection, i am facing problem of dis-connectivity. I have a business of Share Market. but due to some problem or what, everyday i lost my connection. due to that my customer facing big problem.
so please help me out of this problem. Everyday i am doing complaint about this matter to the BSNL. but still i didn't got any satisfactory feedback.
so please do needful about that matter.

Kunal Mehta
m [protected]
31, S.K. society no-3, bamroli road,
U.M. road ,Nr. sosyo circle,
Surat-394210
Gujarat

BSNL — internet not opening

Phone No. 23045179
connected with bsnl broad band network.
it is not opening since 2 days

my gprs connection is not connected with my pc.it gives error 734.(ppp connection was termineted)
plese reply soon.

BSNL BRODBAND RELATED COMPLAINTS
PLESE CALL ME ON [protected]

Govind

Bharat Sanchar Nigam Limited — BSNL BRODBAND

IF ANY PROBLEM RELATED TO BSNL BRODBAND and Networking
KINDLY CALL ME I WILL HELP YOU
[protected]

Govind

BSNL internet — INTERNET NO WORKING

Sir,

I am a bsnl customer from BARODA (Guj) Phone no:[protected]. My internet connection is not working since 10 days, Even after repeated communication with various officers the fault has not been rectified. This is causing so much inconvenience.
Please do something.

SONALI TAIDE

my broadband not working properly.

I am a bsnl internet customer from Magra, Hooghly[protected].Since 40 or more days my internet conection is not working ...After repeated complaint in telephone office they took my modem and according to them there is some problem in the modem but still they have not change it or repair it...Please do the needful..

BSNL — Phone and Internet not working

Hi, My Tel number is 2641102 last 3 months I facing the problem of telephone voice is not clear and internet is not working. I raise the complaint but still pending from BSNL side.

Badal Borkar

bsnl.bharat sanchar nigam limited — regarding poor condition of bsnl net

i am very upsent to cunsumer court also this is my second complaint in this court but not action taken by anyone my bill come day by day more but no one bother what i do tell government

BSNL — No Email working for complaint

BSNL has not yet updated its mail id on its offical site i.e http://bsnl.co.in/ I send mails to two diffrent ids but result is same


Delivery to the following recipient failed permanently:


[protected]@bsnl.in


Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 Recipient does not exist here (state 14).

----- Original message -----

MIME-Version: 1.0

Received: by 10.224.109.133 with SMTP id j5mr746713qap.140.[protected]; Fri,
04 Mar 2011 08:05:10 -0800 (PST)
Received: by 10.229.240.207 with HTTP; Fri, 4 Mar 2011 08:05:10 -0800 (PST)
Date: Fri, 4 Mar 2011 21:35:10 +0530
Message-ID: <AANLkTinF8z+-8X1A1ztJQ5d541TaTMgc+[protected]@mail.gmail.com>
Subject: BSNL Portal not working

bharat — Not Responding

i applied for HDFC Home Loan file no is[protected] perticular Agent (Hdfc) name is Chari his mobile no is [protected] mailld id is :[protected]@yahoo.co.in
Sub:
i applied home in HDFC bank with Agent chari.i paid Processing fee and i submited all documents.he gave perticular date for check release.so i gave the promise to my house owner but he was not respond in that date while i am calling his mobile he was not lifing my call when i gave a call from other mobiles he lifting so Plz take this complient and panish him

my email id is :tummalaplli.[protected]@gmail.com

Bharat Sanchar Nigam Limited (BSNL) — Cancellation of landline phone

Dear Sir,
I would like to cancel my BSNL landline and broadband connection at Bhubaneswar. I had authorized my father to submit the cancellation application to BSNL, Bhubaneswar. The staff at Bhubaneswar refused to accept the application.
Thanks
Subhabrata Chatterjee

I am not receiving BSNL BROAD BAND Connrction Properly, cut off frequently and no speed also

Bharat Sanchar Nigam Ltd BSNL — BSNL Broadband not functioning

Wi-Fy Broadband provided by BSNL not functioning. Complaint registered on 6th Sept.2011, Compl No. 200952. I was told that complaint will be atteded after 24/48 Hrs. But regrett to say none has attende it till today. I have made calls on 1504 daily at least 3to 4 times. Every time I get the message that your complaint is forwarded and I will get call back from BSNL. None has called back till today this time.
Today plenty of internet providers are avilable in the market with immediate attention on customers and better service, still BSNL being govt. service and it our own estabilishment we come to BSNL and what we experiance with BSNL very sad, mainly people are not made responsible to.
I humbly request you to correct my Wi-Fi Broadband immediately as you Internet is must for day to day life.

Thanking you

Bharat Sanchar Nigam Limited (BSNL) — Delay of new landline connection

Dear Sir,

Sub:Delay of New Landline Connection

I have applied for a new land line connection two months back.But till the date I have not got the connection.Kindly look into the matter at the earliest.My work order no is 65043682.I am living in 4th Cross,Byrasandra,C.V Raman Nagar,Bangalore -93.


with regards,
Vikalp Kumar

BSNL — Phone Line disconnected

To


Customer care
BSNL
Calcutta Telephones


Sir,

Our no. is 24225388 & the company's name is M/S AEROCLUB.
Due to pending bill our line was discontinued.


Now the payment has been done For bill dated 9/6/09 of months Apr to May. It was done 2 days back on 21 June 09.


. I would reqest you to open the line immediately as we share a good relation with BSNL for years.


Actually we are facing lot of commercial problems & we are not able to swipe credit cards in the shop.

So Kindly get it on immediately, & let us not suffer for a small mistake, as our past credit record has been good.


Thanks & regards
Piyush Shukla
Manager
Aeroclub
South City Mall
Prince Anwar Shah Road
Kolkata 68

BSNL — Complete disconnection

Dear Sir,

I have taken Unlimited BSNL broadband connection (Telephone No:[protected]. Since last three months, I'm facing disconnection for 5 days/week citing the reason that cable cut because of road work & theft etc., And now last two weeks it is completely down but I'm getting the bill amount to Rs.850/- every month.

Kindly look into this matter so that BSNL to provide normal service & bills for the usage. Thank you.

~ Sankaranarayanan
[protected]

[protected]@gmail.com

BSNL — disconnected phone

my landline phone is [protected],but my phone is disconnected last one year,i dont know why but getting bill regularly ..funny naa.can u help me about this problem.my mobile number is [protected].