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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 426

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D
drgrmreddy
from Belgaum, Karnataka
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deactivate Hungama

Address:Hyderabad, Andhra Pradesh
Website:bsnl.co.in

MY LANDLINE NO:[protected]

PL DEACTIVATE MUSIC ON DEMAND & GAME ON DEMAND,MOVIE ON DEMAND
WHICH WE HAVE NEVER ACTIVATED
WE ARE UNNECESSARILY CHARGED FOR NO FAULT OF OURS.
PL DEACTIVATE IMMEDIATELY OR SHOW US THE WAY, I AM NOT ABLE TO DO IT ,in FAQ THERE IS NO PROVISION TO DEACTIVATE, HELP TO REIMBURSE MY MONEY WHICH WAS CHARGED FOR NO FAULT O[censored]S...ACT BEFORE THE NEXT BILLING.

THANKING...
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Prashanta.jan.2011
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of deducted money during recharge due to unsuccessful recharge

Address:Pune, Maharashtra


My BSNL no. is [protected]. I recharge free roaming pack of Rs. 199 on 17/06/2013 at 11.48pm at through my accoun by paytm application through my mobile which is unable to success completely. But the recharge amount Rs.199 was deducted from my account. For which I receive messages that the deducted amount will be refund. But the amount is not refund till today to my account. But in paytm application it shows that the amount is...
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J
jeetu16
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet Speed Problem

Address:Thane, Maharashtra

Dear Sir,
i am facing internet speed problem last 3 months my internet plan is Rs.1425/- Monthly & internet speed 4 MBPS up 20GB But i m getting only 1 MBPS only..
i paid Annual payment Rs.18000/- on

My Telephone No.:[protected]
BSNL Account No.: [protected]
BSNL Customer ID :[protected]

Mail ID : [protected]@jadhav.net , [protected]@gmail.com

i make so-many time complaint...
+2 photos
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Z
z2a
from Solan, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BROADBAND NOT WORKING

Address:Solan, Himachal Pradesh

R/Sir,
With due respect that my BSNL broadband connection no-[protected] is not working since four days.it is down from Saturday morning 7:00AM Date 15/06/2013.I Have call many times to concerned office but they not sort out my problem or many times their phone goes not responding.Sir this is a commercial connection so it affect my entire business badly. Sir please take necessary actions regarding this matter as soon as possible.br...
+1 photos
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R
Rani jose
from Dhaulpur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducting money

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear sir,
This is to inform you from my bsnl cell no.[protected] BP.ITIMES and BP-651819,61111,655666 and follo, mgreet and so many other unauthoraized deducations are done every otherday. kindly unsubscribe and stop all the unneceassary informations and advierstments
to above said phone number .
Kindly do the need ful.
thanks.
Rani joshi...
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N
nithyanada yogi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working

Address:Kollam, Kerala

Dear Sir,

My Internet connection is not working for my telephone connection[protected] from April onwards and we have complaint regularly in person and through the website still now the issue is not yet resolved. Please look into this matter very urgently and we have checked our modem in Oachira Telephone exchange and it was working fine. So,it is very clear that there is some fault in the line but nobody is not taking care...
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A
ashutosh15
from Anand, Gujarat
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Phone is Out of service

Address:Jabalpur, Madhya Pradesh

Good Morning,
I wish to submit a complain about my Land-line Phone, because i only have the BSNL Land-line, therefore i can't lodge a complaint on my landline, when i call on other customer care numbers, they tell me to complain on 198 first, but since i don't have any working BSNL number, i can't do it

anyways i have two complaints, Phone goes out of service everyday, and mostly only...
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nairanija
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non functioning of BSNL telephone and broadband

Address:Sundargarh, Odisha

Its been almost a month we are facing problem due to the non functioning of BSNL broadband. We have already given a complaint to the SDO but still they are not even bothered to look into the matter. After visiting bsnl office continuously the are just telling that it will be done very soon but till now the problem has not been solved. Ours is a public service company having single broadband connection(BSNL) and we work 100% online.We are...
+1 photos
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K
kunda23
from Kottayam, Kerala
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NO SERVICE IN VILLAGE

Address:Barwani, Madhya Pradesh

VILLAGE MANDWADA ME BSNL KI SIM KAM NAHI KARTI KYONKI BSNL KA MOBILE TOWER BAND PADA RAHTA HAI. DUSRE SHAHRON SE AANE WALE CONTACTLESS HO JATE HAI. YAHAN KE LOGON NE PRIVATE COMPNY KHASKAR AIRTEL KI SIM LE RAKHI HAI. ADHIKARI BE - PERWAH HAI . KYA BSNL NE AIRTEL SE KOI SANTH-GANTH KAR LI HAI JO GAON MEN BSNL MOBILE SIM KUDEDAN MEN ME FENKNE LAYAK HO JAYE ?...
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S
swaroop.e
from Bengaluru, Karnataka
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Landline connection not Provided

Address:Bangalore, Karnataka

I had requested for New Ladline connection on April somedate.
A marketing agent came to house and took application with 500rs advance.
After two days i got call from that marketing guy saying Number has been allocated "23496332".
He said connection will be provided within 2days.
after that from around two months am waiting for new connection which is not yet provided ,i talked to all the nearby bsnl...
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2
25600093 AS
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone/broadband not working

Address:Bangalore, Karnataka

My telephone number is[protected] is dead for more than 6 months. There was a metal pole near my house from the connection has been given. The line man removed the pole and sold it in scrap shop and connected my number overhead cable. I registered the complaint on line and visited many times at Old Madras Office. The reply was given to me by the Engineer there that to apply for disconnection. I am told that private service providers have...
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J
johnspp
from Mumbai, Maharashtra
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telephone fault for the last one month

Address:Alappuzha, Kerala

sir,

im sending this mail to bring to your notice that for the last one month my land line number in the name of

Molly Sunny
No:[protected]

is not working and many a times via land-line,mobile and by directly going to the exchange i registered the complaint .


the exchange people are justifying there part by stating 'door lock' but that's not true ......br...
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T
tn_karthik
from Kolkata, West Bengal
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broadband complaint not resolved yet

Address:Tamil Nadu

Sir,

I have broadband with telephone connection with telephone with bsnl. It was taken in my mothers name, number is 22317023, there was an problem with broadband. I am unable to use the service and there noise coming out from telephone. I have logged a compliant on 31st may 2013, from the date people from bsnl called frequently 4 t no one attend theimes no one attend the problem till date people2 days before i informed...
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P
Pranav Visal
from Taliparamba, Kerala
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recharge card problem

Address:Salem, Tamil Nadu

i had purchased a top up card of amount Rs.60 from BSNL counter recharge Dealer in, serial no:[protected], in that recharge coupon silver coated number is not clear, kindly help me to get recharge using the serial number[protected].My bsnl mobile number is [protected](TN)

Thanking You,
Pranav...
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S
siri197422
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIGNAL MISSING AND NO QUALITY NETWORK OF BSNL

Address:Vellore, Tamil Nadu

NO QUALITY NETWORK COVERAGE OF BSNL
I AM HAVING TWO BSNL PREPAID SIM. BSNL NETWORK COVERAGE IS COMING TO OUR AREA FROM AKM CISF TOWER. THE SIGNAL OF BSNL IS MISSING FOR 3 MINUTES IN EVERY 10 MINUTES. I HAVE SENT SEVERAL E MAIL TO [protected]@bsnl.co.in and appellate authority. BUT THE PROBLEM HAS NOT YET SOLVED. PLEASE RECTIFY THE PROBLEM AND PROVIDE QUALITY SIGNAL. DUE TO THE ABOVE PROBLEM WHILE SPEAKINGIN PHONE THE CALL WILL IS DISCONNECTING...
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Wreetojyoti Ray
from Gurgaon, Haryana
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Telephone wire theft

Address:South 24 Parganas, West Bengal

My BSNL landline/broadband connection wire was stolen on 9.6.2013. I complained to the 198customer support but no actions were taken. I request that fast actions are taken to resolve my problem. My address 1/37 Paschim Putiary kol 700041. Landline no.[protected]...
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B
belu.002
from new delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Prepaid Mobile - BSNL deducting balance repeatedly and not deactivated service

Address:Ramgarh, Jharkhand

My bsnl no-[protected] ,as I have not activated any services but BSNL have deducted 45 rs balance for cricket pack since last 3 months i.e 15 rs/month(30/3/2013,30/4/2013,30/5/2013) & i want to deacivate this service but no call is connecting to them & also i want my 45 rs back in my talk time but not able to get customer care.

Please give response for my problem.

Abhishek
[protected]...
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jomeshkc
from Palghat, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL deducting balance repeatedly and not deactivated service

Address:Ernakulam, Kerala

Sir,
I am subscribed for 'TravelandLiving Service' on BSNL Prepaid Mobile without my consent since May 2013 and frequently lose Rs.8/- each time by a renew SMS from 55768.
Last recieved messages are as follows.
One from +55678 at 10-Jun-13 4:35 pm and message is "Your TravelandLiving Service will get renew in next two days. To unsub, SMS STOP to 155223 or call on 155223 Toll free.
Each time...
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samsupsee
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

This plan is not activated

Address:Administrative Building, B - SB Patil Rd, Santacruz West, Mumbai, Maharashtra 400054, Thane, Maharashtra
Website:bsnl.co.in

I have taken BSNL connection in CUG Bharat Swabhiman Plan from my office in the month of May 2013. At the time of activation my sim card which i have taken from BSNL vasai exchange in found defective. so i went to them again and taken a new sim card worth Rs. 100. But at that time the scheme was closed and my sim card is not validate. now the BSNL office officers told me that you didnot get this plan again and not able to activate another...
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santosh_45
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

You have been charged Rs. 5 for follo every day

Address:Varanasi, Uttar Pradesh

A sms is coming on my mobile from BP - ITIMES "[protected] "" You have been charged Rs. 5 for follo. every day and sunday for twice in day.

and after every 2 days they deducted Rs. 5 /- from my prepaid balance...
They deduct 100 Rs till now and now no action till taken after many communication of customer care executive.
I want recovery all paid money still now ..........


Paramanand...
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