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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 430

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pr.ashu.antkumar
from Patna, Bihar
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Not Able To Speak To Customer Care

Address:Patna, Bihar

I am not able to speak to customer care of BSNL on any of the below mentioned number.. The call gets disconnected automatically after some time..
Data one Broadband '[protected]'
PSTN Call Center '1500' (in select states)
Cell One all India Help '[protected]'
BSNL LL Service [protected], 198
Thank you....
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bharat bhushan bhakhri
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted service subscription

Address:Punjab

sir
my service operator bsnl has imposed a caller tune service without my consent against my mobile number:[protected].on calling customer care they blamed me for activation of service.i have been charged rs.42 for the same.company has refused to refund my money.please help me.
...
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mukeshokat
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shifting of Broadband connection on change of residence

Address:Katni, Madhya Pradesh

I applied for shifting of my broad band connection at my changed official residence: Q.No. 2/5, Type: II, Vivekanand Nagar, Ordnance Factory Estate, Katni (MP): 483503 on 01/05/2013. My BSNL Land Line connection[protected] against the broand band connection was provided. No one has yet turned out for shifting for the same. I have approached a number of time to the concerned officer and office....
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mukeshokat
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No intimation regarding change in tariff plan

Address:Katni, Madhya Pradesh

I was provided Broad band connection by BSNL at my residence. My opted plan is BB-HOME COMBO 900.
The service provider (BSNL) has changed my plan into BB-HOME COMBO 950 in the month of April without intimation to me and charged accordingly.
I have paid the bills accordingly....
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Sahil Chaudhari
from Pune, Maharashtra
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FREQUENT FAILURES OF BROADBAND LINK AND NO RESPONSE FROM CUSTOMER CARE

Address:Nagpur, Maharashtra

Dear SIR,
Our Broadband connectivity is having frequent failures in spite of repeated requests and complaints.The underground cable network and connections thereof outside our premises has not been executed properly.The authority blames the contractor for inferior work.And , contractor never turned up to set right the faulty works.More over the rental charges are recovered even for the period for which the broadband...
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bhogal78
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ITC Card of Rs 110 was not working

Address:Chandigarh, Chandigarh

Dear Sir Madam
I want to complaint against Mr Navneet Kumar who is sitting in sector 34 BSNL Excahnge Chandigarh for giving me an ITC Card of Rs 110 which was not already expired and not valid.When I reached BSNL sector 34 Exchange Chandigarh Mr Navneet Kumar is saying that I will not change your card when I asked him why he is saying me that I will call the police at no 100 and also saying very rude to me.Please take an action...
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satyarthichandan
from Mumbai, Maharashtra
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got non functional speaker

Address:Patna, Bihar

i ordered a bsnl penta tab is703c from naaptol.com online.
i got a defective piece which speaker was not working.
i complained in naaptol,penta company.just withn 5 min of recieving the tab.but they just blamed each other and did nothing.
then i sent it t customer care of penta ,they took 28 days to repair it but returned the same defective piece its speaker is not working now also.
and i cant send it to the customer...
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roopabdr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receiving Unauthorized messages

Address:Bangalore, Karnataka

Hi, please block the following number: [protected]
I don't which this number is but they have hacked our android app and are sending messages from it almost everyday and are also sending messages form my number to people in my contacts! please block this number or at least provide the details of this number so that at least i can take some actions regrading this as the person from this number is misusing my personal number!br...
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Nikhil Talwar
from Bengaluru, Karnataka
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Deduction Of Unauthorised Money

Address:Bangalore, Karnataka

Mobile no. [protected] Suresh Kumar Talwar having Jai Javan plan according to which i should get 20 mins free daily on 2 BSNL numbers ( [protected] and [protected] ) but even if am getting message for the free 20 mins it still deducting money from my main account.
Please refund the money deducted against these two BSNL numbers and make sure that as per the plan 20 mins free provided these two numbers and if there is any change in...
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M
mahalevh
from Surat, Gujarat
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calls, sms,and net details

Address:Jalgaon, Maharashtra

call and sms (all) details of my mobile no. [protected]
Respected Sir,

Last month my mobile bill is 712 Rs. so I need call and sms details of my mobile no. [protected] it is Maharastra reason mobile so plz send me my call amd sms details on my emil id
My email id - [protected]@gmail.com

Thanking you
Rahul Patil...
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samarkhokan
from Noida, Uttar Pradesh
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top up amount not credited to my balance amount

Address:Dhanbad, Jharkhand

sir,
I have made a prepaid BSNL prepaid mobile of Rs220 on 8.5.13 vide no.92989240 through paytm by net banking by ICICI bank the amount was deducted from my balance but the top up balance was not shown in my balance so do the needful for immediate refund of the same ammount.
thanking you
samarendranath dutta...
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satendra narayan singh
from Delhi, Delhi
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MY SIM IS BLOCKED,IT REQUIRED PUK CODE

Address:Siwan, Bihar

My bsnl mobile no.[protected] and sim no.-89917 55046 [protected] is blocked and required PUK code ,and i am not able to open my no. or sim .so i want a new puk code to open my sim soon. so i request you to take action for this fastly . and reply me on my id [protected]@gmail.com or on ph. no.- [protected]

Thank you
satyendra narayan singh
siwan (bihar)...
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S
svschaudhary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill more than the fixed plan

Address:Agra, Uttar Pradesh

Dear Sir, I got recently new connection telephone no[protected] in April BSNL connection for broad band internet, my account no is [protected], My broad band plan is Rs 800 and I asked during the connection that how much will be the bill monthly bill amount and BSNL official from sanjay place Agra told that for your plan the bill will be fixed i.e. it will be Rs 850 including taxes and the speed will be 512 kbps, but we received a bill of...
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rupam205
from Tirunelveli, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone not working

Address:Hooghly, West Bengal

BSNL
KOLKOTA TELEPHONE
(Phone not working)
Dear ,
Sir
I am a subscriber of BSNL KOLKATA Telephone.My no. is
26724207 since 9-10 month my phone has problem.I have register many
complain .Ago BSNL authority was replace my set with old one .They told
us new phone are not available it would be function ok .I am facing
same problem till now. I call S.D.E....
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Balasubramaniam K
from Mumbai, Maharashtra
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No Internet connection for last two days

Address:Chennai, Tamil Nadu

Hi,

I can't able to connect Internet for last two days, if I try to give a complaint BSNL staff redirecting to some other contact no and creating big chain but no response from any body. After several try one person gives response saying Server is down will be down for next 3 or 4 days.

If Internet service is not available for whole month then why are you asking for Fixed monthly payment instead you can...
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Bajpan Gosh
from Kunnamangalam, Kerala
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frequent disconnection in broadband

Address:Malappuram, Kerala

Sir,

I'm using BSNL 499c broadband connection...more than 4months I'm facing the problem of frequent disconnection in broadband, but this month it became even worse. Disconnecting happens each and every 2-3sec. I'm unable to access the net itself. The bsnl staffs look after only the land-line issues and not considering about slow connection and this kind of issues. Kindly help me regarding this problem. the SNR...
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RAJSINGH78
from Mumbai, Maharashtra
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debit my a/c

Address:Bijnor, Uttar Pradesh

hi i am raj kumar singh
sir maine 7/05/2013 ko apne bsnl number [protected] per 50 rupe ka toup karbaya tha uske bad company ne mere number [protected] ke a/c se 15 rupe debit kar diye costumer care se bat ki to usne bataya ki aap ke number per koi service activate hui hai jab ki maine koi service activate nahi karbai bsnl ne apni marji se hi activet ki hogi meri taraf se koi requst nahi gai kirpiya karke mere 15 rupe mere a/c me...
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tajinderkmr
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHARGES

I am BSNL broadband user few day ago i received call from BSNL about Hungama website. they said this is BSNL site you can play online gaming and download online music but never ask it is paid service and take my mobile no and email id and activate this service. but we never use this service. now they charged RS 200 for every month.So please refund this amount....
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Bhaskar Lekkala
from Vepagunta, Andhra Pradesh
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bill problem

Address:East Godavari, Andhra Pradesh

hello this is bhaskar ,my landline no is-[protected]

actually i'm activated broadband service at 22nd may of 500rs but actually the bill is 473/- is generated but actually i'm using more than 10days but to generate 473/-
the same issue is asked ccare person his answer is very rediculas please solve my problem .

please solve my problem quickely

...
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guptadk4
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

message not going to 56566 to unsubscribe the schemes which i never subscribed

Address:Andaman and Nicobar Islands

I had received message in my cell no. [protected] that I had subscribed some schemes which i never did and I will be charged Rs. 5/ 5 day and to unsubscribe I may reply "UNSUB MCSEV" to 56566 I replied but the reply is not going even if i am re-sending again and again after 5 days I got message about the renewal of the scheme and on the same charge. i tried to unsubscribe by sending the message but the SMS is not going.
br...
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