Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — all out going calls are debared even bill of post paid connection is paid

sir
i am a post paid customer of bsnl having mobile no [protected]. for the month of march i have paid bill of 340 on 20 march through internet banking before the due date . i received conformation mail also from bsnl. On 31 march all of my out going calls are stopped. i am not able to contact any body causes me maintal harassment and my personal money loss also . pleae do the need ful.
here i am atteching conformation mail from bsnl

Receipt Information for the Invoice Paid
Receipt Number: [protected]
Transaction No: TXC[protected]
Invoice Number:[protected]
Invoice Date: 3/4/2009
Invoice Pay_by_Date: 3/24/2009
Mobile Number: [protected]
Account No:[protected]
Bank Name: BILLDESK
Bank Transaction ID: MSBI[protected]
Invoice Paid Amt: 340
Invoice Paid Date: 3/23/2009 11:23:21 AM


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Regards,
Webmaster, BSNL

Broadband — Not getting service for which we are paid to BSNL

Dear Sir,

I have a broad band connection at my residence and since last three months I am regularly book my complaint that I am noit getting this service after making regular payment to BSNL.

Now against that it has been noticed that It is clear w/o knowing wheather it is solved or not. e.g. I have booked my complaint on 27th April and when I have tried to start my Internet on 28th the same complaint was there that PPPoE line is not available. Now again I have booked my complaint on 28th and ask the person who is on the other end at 1504. According to the message given the previous complain has been solved and he is ready to give me the reference no. BUT AS A MATTER OF FACT IT IS NOT AT ALL ATTENDED / SOLVE.

Is there any check point for that ?

After three months of continous complaint if the person donot get the service from BSNL then what should be the actions ? Even after explaing somany different personality we are not getting the right approach. When we have ask for the PGM to his PA she replied he is not in his cabin and we can not provide his Cell No which company has provide them to be with customer. HOW TRANSPERENT WE ARE ?

Now we must wait to contact CGM the final solution and after that we will advise every one on blog to remove BSNL broad band ONLY DUE TO THEIR WORST CUSTOMER SERVICE.

BSNL — In Spite of full payment in advance not getting connection

Hello Sir,

We had shifted to motera, Ahmedabad and we demanded for new connection of BSNL landline on 13/04/2009. Our demand number is N972559. We had also paid deposit of 500 Rs/- and 1324 Rs/- annual charge on same date but till now we havent got our landline phone device or line activated. We talked to a member of BSNL company but he did not take any action and didnt even reply properly. They advertise that u will get quickly BSNL landline device but actually it doesnt happen.

Please do some needful procedure for that and your help would be highly appreciated in this matter.

Thanks,

Krunal

BSNL BB — service provide by bsnl not good

sir i m living in khanna.i take broadband service from bsnlat 9/05/2009.when ur serviceman munshichand start broadband on my p.c. there is a problem of conection intruted.he say me that we change ur wire, this is happen because of it .but after6days they r not change my wire.my work is to download datafrom internet.but the connection is leave its work after few minutes.i buy wireless modem frem bsnl in cash.but nobody help me to correct this problem .if they r not help me then i have no another chance to leave this connection.i pay every day 25rupees but i have not get any profit from it.ur service man say me that wt can they do.i have a very loss to get ur connection pl help me my number is [protected] and my cell no is [protected].

BSNL BAD BAND service

45 days lagatar comp. kar riha inna gandi halat bsnl di...ikk line 45 din tak v theek na kar sakn...bsnl badband service...Ph. no. [protected]

bsnlbadband service shame shame...BSNL BADBAND very bad service...!

BSNL — Not service

Dear Sir,
We are very dissatisfy you service we noted our complain by phone and by letter but our complaint is not solve and your krishna nagar staff is so lazy .
We request to you Please solve our broad-band and Phone Disturerbence our Phone no.[protected] THANKS,

With Regards,
Neena jain
Mob. [protected]

BSNL — Not providing services

Hi,
I am using BSNL landline from last 15 years. My Landline no. is[protected].Recently we are facing very serious problem of noisy line from last 7-8 months. We had registered our complaint through customer care no.198. one of the concern person came to solve the problem but did nothing. There was no improvement in voice, we told him about that but he still didn't answer and went off. The problem is still persist, we cant hear properly. As a privileged customer of BSNL we request you to help us. Expecting positive reply soon.
Thanks.

BSNL — not getting the bill

Dear Sir/Madam,
we are not getting the land line bills from the last 6 months.could you please do the needful asap.

With Thanks & Regards,
sitaramaiah.A
contact:[protected]

sir,
please check the address on the previous bill. if it is ok then contact your concerned post office. if the result is " they are not geting the bill", please contact your BSNL CSC/ BSNL Telecom Revenue and Accounts(TRA). otherwise you can pay the amount after the bill date. you can get the amount/bill date details through BSNL CSC/Telecom Centre directly.

BSNL — NOT GOOD SERVICE

Dear Sir / Madam,
I am Mr. Harshad V. Rawool using BSNL landline and bsnl cell one card there is too much network issues in Vasai Road, Nallasopara & Virar we are face this problem every months for 10 to 15 days we cannot call to any one or messages also. Sir please checks these issues on your level and there is no other way to solve this case.



From
Harshad V. Rawool
Mobile: [protected]
Res. No:[protected]

BSNL — Not providing service

Dear sir,

We are the inhabitant of Niladrinagar are deprived of land line connection since last 4 years. We have a college but it dont have the connection of broadband.

Try to do something.

BSNL — Payment Bills not sent on time

Dear Sir/Madam,

Every since I have taken BSNL connection, I have not received a single bill till date. BSNL disconnects the landline connection with no fault of mine. they don't have a dedicated customer care number to take care of issues. Even after repeated reassurances from the Nodal Officer, I am yet to receive my first payment bill !!

Regards,
Aryan

Bharat Sanchar Nigam Limited — bills sending through is dead, new not working.

I am D.B.Pawar resides at Talegaon Dabhade, Dist:Pune having office at Maruti Mandir chowk and taken bsnl connection and broadband connection 223283 in 2008. from the begining it never on and dead. 40 visit to talegaon office and no result for complaints. all staff know me personally because of the visits but no result. meanwhile after my written complaint, the charges of broadband were reversed upto dec 2008. but again sent me bills for jan feb march inclusive of broadband. new complaint with written is given to them, let us see when it will be done.

meanwhile new connection were alloted to me in april 2009 and assured for broadband connection.( the application is already given for broadband and now waiting.) the new telephone 223793 is dead from two weeks.

the type of service and attitude of service men, line men and officers is totally negative. in other way they are true government employee.

let us see what will be result.

Pawar D.B

BSNL — telphone dead

My telephone is dead from last 15 days Tel No 26873716

BSNL Landline — telephone is dead

my telephone number[protected] is dead from last two days. i have paid my bills regularly. i am in need most urgently as i am a doctor. kindly see into the matter i am from kolkata,
from dr. siddhartha sathia

Landline telephone — Telephone Dead

Not only mine telephones remain dead most of the times, sometimes for months together. For quite sometime back very funny reply is given "cable theft". May I know the basis of bill colections for dead telephones ?

BSNL — dead land line

dear sir
my land line out of order from 1month, i can't my family which living in india, because i am working in
middle east, i gave several times, even they are not register complaint also, now iam helpless
please take immideate action myno[protected]karkal taluk, udupi, karnataka state)

B.S.N.L — PHONE DEAD

DEAR SIR
MY PH. NO[protected].My phone offtenly dead bcoz my phone line comming from so far so many times vical, monky break the line .I have complain so many times to local officar but nobody responding me.If you are not provide the service you may disconnect the phone.

BSNL — BSNL Landline is dead

sir
my landline (No.[protected] is not working (dead) since 9th February.inspite of three complaint, no action has been taken which show a severe deficiency on part of department. Due to this my broadband is also not working as a result I am suffering problems in my routine life.

Yours Sincerely
Dr. Vikram Singh Nain
8, Nagour Nagar, Near Kisaan Dharam Kanta
Gopalpura Bye-Pass Road, Jaipur, Rajasthan.

sir
my landline (No.[protected] is not working (dead) since 16th February.inspite of three complaint, no action has been taken which show a severe deficiency on part of department. kindly retify the same ASAP.

regards,
s.prasanna

landline phone bsnl — phone dead

Severl time we have submit the complaint but no body bother about it once one tech. visit at our permises but he was unable to rectifie the complaint.

Shyamkant Shukla — phone is dead

My Telephone no 27734974 is not working since from afternoon. So plz start our land line phone as early as possible

my telephone No 27734974 is dead since from today afternoon and wee are paying bills regularly. So please start our phone as early as possible

My telephone is dead since 4th April'09. complaint was lodge on 06.04.2009.

Telephone no 2632720

BSNL Landline phone — TELEPHONE DEAD

Dear Sir,
My landline telephone No. is [protected], which is maximum time found in non working condition.
I complaint many time in local office, but there is no response from your employees.Now, I am tired by complaint again and again in your office.
So, please do the needful.
Regards,
Mukesh Guleria

telephone — BSNL

Sir,

I have reported several times about the dead phone (over noise ) of my residence[protected] and haven't received any response on it

In spite of my several complaints reported, still no action was taken by the telecoms. Please check the phone .

landline telephone bsnl — dead

my phone no.is[protected] is dead for about 10days.kindly do the needful to rectify at the earliest.

telephone — telephone dead

Dear Sir ;

My Telephone has been dead since yesterday.Please kindly arrange to restore it immediately.
My telephone number is[protected]
with regards
Dr G H RAAO

BSNL — Telephone is dead.

To,

The Area Manager,
BSNL, Secunderabad.

Sir,

This is with refrence to the number of complaint made on behalf of "Telephone with the number [protected] is not working from one week, we have made many complains.
They register complains everytime and there is no response from the side of the technician.
I would be very much thankful to you if you take any action against this issue as we are facing very tough time since the day we have taken this connection.simply paying the bill every 2months and there is no phone working for every one week.

I shall be very much thankful to you if you could do any help to resolve this issue.

I am really waiting for positive response from your side.

Thanks,
MD MISBHA UDDIN
AGHAPURA, HYD,
5-6-29, Behind DECCAN ENGINEERING COLLEGE.

TELEPHONE DEAD
Dear Sir,
My landline telephone No. is [protected], which is maximum time found in non working condition.
I complaint many time in local office, but there is no response from your employees.Now, I am tired by complaint again and again in your office.my complaint number is A 1785 dated[protected]
So, please do the needful.
Regards
MEHAR CHAND s/o SH PREM CHAND
NEAR BUS STAND V.P.O- KHERANWALI,
TEH- KALKA, DISTT- PANCHKULA
HARYANA PIN-133302

House — Telephone completely dead

Dear Sir,

My Telephone Number is[protected] it is completely dead from past one week. Please do needful as soon as possible. My afternative cell number is [protected]

Kind Regards
Ramakrishna Sharma

BSNL — bsnl landline is dead

our bsnl land line no is [protected]. it has been dead from past 4 weeks.And no one is taking any action about that, we have gave a complaint at 8th of june, 2008. But no action on that, so plese take an action on this case

Telephone landline — Telephone dead

Dear sir, our telephone bearing the landline number[protected] is dead since this morning. Please take this matter urgently and fix it ASAP.

Thank You!

Complaint — Telephone dead

My house telephone which is also for broadband connection became dead for several days.
Ii have made a complaint for this but it is still dead.
GREAT INDIA

BSNL — telphone is dead

Respected Sir
i have two phone in my home. for last three days both phone have not been working.this is first phone no[protected] and other one phone is[protected] both have broadband connection .. that are also not working.. hope u will take proper action as soon as possible..
thanxs

BSNL — Dead Landline Phone

I have called up so many times but my landline number[protected] hasn't been repaired yet.

Now I am planning to Sue BSNL !!!
I am really very angry with this.

Respected Sir
i have a phone in my home. for last week the phone have not been working My Phone no is[protected] has broadband connection .. that is also not working.. hope u will take proper action as soon as possible..
thanxs

Land line telephone not working — Telephone dead

Complaint registered about four days back at Yeswanthpur Telephone No. [protected]

No action is taken.

My land line number is [protected]

BSNL Land Line Telephone — land line telephone dead

sir,
I have land line telephone with Rajouri Exchange (J & K) No is [protected]. The same No is out of order since 15 july 2009. I am presently in Delhi, and lodge complaints to the exchange regularly through mob phone and STD. But the operater from No [protected] not provided me any complaint no. the no is still dead.

Landline — Landline is dead

[protected] land line is dead for the past two days. please repair it.
address:

1257, 1st stage, manasa nagara, nagara bavi, Bangalore - 560072

My mobile number is [protected]

TELEPHONE DEAD
Dear Sir,
My landline telephone No. is[protected], which is maximum time found in non working condition.
I complaint many time in local office, but there is no response from your employees.Now, I am tired by complaint again and again in your office.
So, please do the needful.
Regards,
sonal patel.

TELEPHONE DEAD
Dear Sir,
My landline telephone No. is[protected], which is maximum time found in non working condition.
I complaint many time in local office, but there is no response from your employees.Now, I am tired by complaint again and again in your office.
So, please do the needful.
Regards,
sonal patel.

BSNL — telephone is dead

land line telephone no.[protected] , is not working since many days, and i need to change my hand set, guide me how to change. again i require the hand set with ID , thanks

BSNL Kalyan — STD locked

My telephone number 2322962 is locked and I am unable to unlock the same. I hace to do some important STD calls regularly. Hence you are hereby requested to unlock the same at the at the earliest.

Hope you will do the needful.

BSNL Kalyan — landline not working

My telephone No.[protected]. Last 5 days my phone is not working. I had booked the complaint & talked the officers also.
The message is coming that "THIS TELEPHONE IS TEMPORARILY OUT OF SERVICE". My bills are paid through ECS, so there is no question of bill due!

Dear Sir,

My telephone number [protected] is having lots disturbances as well as cross connections and I am unable to attend the call . Hence you are hereby requested to rectify above complaint at the earliest.

My phone no is[protected] my phone is not working from last one and half month sevaral time i had given complaint .also given writtern comlaint in your virar east office last week.still phone is not working .

BSNL — Dead landline phone.

Dear sir/madam,

My phone no is[protected] is dead.Please take some action immediately.

even my telephone of my virar (e) is also not working since 1 month

The land line Telephone No[protected] installed at my residence MIG 1347/8 Phase XI, Mohali is dead for the last one month. Despite repeated complaints , the telephone has not been restored.

My telephone No.[protected]. Last15 days my phone is not working. I had booked the complaint & talked the officers also.
The message is coming that "THIS TELEPHONE IS TEMPORARILY OUT OF SERVICE". My bills are paid through ECS, so there is no question of bill due!

My telephone No.[protected]is not working. I had booked the complaint please look into it ASAP.

Dear Sir,
I am working in the Zoological Survey of India, Govt. of India office situated at Rajendra Nagar Patna. Since last one year telephone no.[protected] is giving problem like cusrsing sound etc and people coming to repair it are not enough knowledgeable to make it correct. Since 12.11.2009 the telephone no.[protected] of this office is dead and no body has come to repair it.
The complain no. is RNR 3674.
Pleae take necessary action on your end.
Thanks
Gopal Sharma
Patna

BSNL Kalyan — discount not given for closed period

sir
my ph.no.[protected] &[protected] was totally dead from 23/10/09 to 06/11/09 .
I made complaint regading this. At that time BSNL officer told they will arrange discount for this closed period.But in bill of Nov.09 have no any rebatin bill.
I have Broad Band connection on both line
Kindly arrange for disscount for that period


Sanjay Singh
PH.NO. [protected]
[protected]
Mo.No. [protected]

BSNL Landline — BSNL LANDLINE IS NOT WORKING SINCE LAST 3-4 MONTHS TELEPHONE NO IS 0250-2525881

BSNL LANDLINE IS NOT WORKING SINCE LAST 3-4 MONTHS TELEPHONE NO IS[protected] BUT REGULARY BILL IS COMING EVEN WE PAID IT EVEN WE GIVEN ONLINE COMPLAINT FROM NO 198 FOR THREE- FOUR TIMES BUT WE DON'T HAVE TIME GIVE WRITTEN COMPLAINT BECUASE OF JOB SO LOOK IN TO THESE MATTER

my phone is dead
my phone no is[protected]

BSNL Landline — Regular Dead

Please help,
BSNL takes 3-4 days for repair of fault and after each repair within 12 hours the phone[protected] gets again dead; again registration via 198 again 3-4 days wait
this is continuing since three months, phone is almost dead for nearly 20 days a month no use of its service complete waist of money.
Officers blame others for this.
Now i thinks i should ask for refund of my service that i could not use for almost more than of a month.

Sir, my Area is Kaniyapuram and land no. is[protected]. This land no. is always dead. I am regularly paying the monthly rental cherges. Hence I request you to consider this case as important and urgently I need a solution


regards,
Tennyson.
Thavarathu veedu
Puthenthope P.O
TRIVANDRUM.

Dear Sir/Madam,

We have BSNL connection in our bhiwandi godwon below metioned is the details.

Teol:271793 A/c No:[protected]

We have paid the bill for the same but it is disconnected. Request you to check and reconnect the same.

Thanx in advance

With Regards,
Sandeep Nair

B.S.N.L. — dead

my phone no '2531744' is not woking since[protected] i have complaint on 198 and my complint no. is O903.On[protected] i asked about my complaint in the basantpur office. Tthe office incharce reacted verry badly on me and said " jaiye jo karna ho kar lijiye jab thik hona hoga tab thik ho jayega"
On one side government says that dont cut the land line phones and on another side your employes talk so badly on noting complaint.like this we cant bear your employes so we have decided to cut the land line phone if this will keep going on .
So plz take strict action on my complaint

My Phone[protected] is not working since last one month kindly do the needful ASAP

i am trying to pay my bsnl landline bill for telephone no:[protected] through internet but the site is not opening since last 6 days please let me know how do i pay my bill

Please depute somebody to attend my landline No.2350118 immediately as it is not working since 1-2 weeks.

Regards/Unnikrishnan

BSNL — Phone remains dead

Phone No.[protected] goes dead very frequently; the department says it is because of line fault. In the last six months the phone worked for only a short time.

Address of service provider: BSNL, Baroda Telephones, Makarpura, Baroda 390010, Gujarat

My phone[protected] is not woriking from last week, so please check the same and do the needful as early as possible

Regards,
Nilesh
Kalyan(E)

BSNL — LANDLINE TEL DEAD

MY LANDLINE TELPHONE NO[protected] IS DEAD SINCE JAN'2009 . I HAVE MADE COMPLAINT SEVERAL TIMES OF BSNL AUTHORITY AND MAILED BUT TILL DATE COMPLAINT WAS NOT SOLEVED . PLEASE DO NEEDFUL AND TAKE NECESSARY ACTION AGAINST NON WORKING STAFF

My BSNL Landline telephone no.25463690 is dead since 3rd March 2010.the complaint was lodged on 5/3/2010 by Docket No.010225.No action is yet taken.

BSNL Landline — landline dead - out of order

hi

I am Uma bhat here.

Our landline is dead - out of order from 2 days. our landline number[protected] registered in name of smt.Godavari.

nobody id answering the complaint that we are trying to give.
so mailing here.

kindly look into the matter as soon as possible plz.

regards
uma

Dear Sir/ Madam,

Our Office landline[protected] &[protected] is not working. We cannot make any outgoing Calls. Its too essential in the office. kindly repair it.


Regards
Protect Bharat security systems.

BSNL Kalyan Landline Telephone — Land line BSNL telephone not working

My landline BSNL telephone no[protected] is not working from last 10 days. complaint is writtwn in BSNL office but there is no response from BSNL Kalyan side.

BSNL — PHONE LINE ARE DEAD

MY PHONE LINE IS DEAD FROM 4-JUNE-2010 AND STILL IT NOT RESOLVED . NO RESPONSE FROM BSNL . THEY JUST GIVE ME ANOTHER PERSON NO. NO ONE IS LOOKING IN THIS MATTER AND THE EMPLOYS HAS DON'T KNOW THE HOW TO WAY TO TALK . PHONE IS STARTING AND AFTER 10/15MIN IT'S DEAD AGAIN AND ALSO MY BROADBAND IS NOT WORKING . THEN WHY I WILL PAY RENT FOR HOLE MONTH .
PLEASE RESOLVED MY ISSUE

BSNL — phone has been dead

the phone has been dead for past few days n the internet connection is also not proper..
it will be very kind of you, if you could get it repaired soon. hoping that you will get it repaired soon.

BSNL, LAND LINE TELEPHONE — TELEPHONE IS DEAD

MY TELEPHONE NUMBER[protected] IS NOT FUNCTIONING (IT IS DEAD) FOR LAST FOUR DAYS. BEFORE 10 DAYS IT DID NOT FUNCTION FOR 12 DAYS IN A ROW. KINDLY HELP.

THANKING YOU.

Land Line Dead — land line

Dear Sir,

My land is not working last 3 months. Complaint to many times. No response.
[protected]. Kindly Repair my land line

Thanks
Eugine

my phone is dead
my phone no is[protected]

dear sir my tel no [protected] was out of order from fab 2010to may 2010 wich was informed to bsnl ambernath in writing as wellas registered by 197 still we got the telephone bill for the past three mont we request you to please look into the matter and help to solve the same on priority we are ready to pay the bill for the used period only

sinciarly yours

oriya ajay kumar
[protected]

Dear Sir,
Kindly bring in your knowledge that since one week my land line no.[protected] is dead ; complaint has already been registered and asked several times to restart but none has come to attend it.
Kindly do the needfull from your side to make it right.

sir.my landline phone gets dead very frequently...that is within a day it gets dead several times and gets alive when i dial the no from other phone. Sir, its a peculier problem as smtime in the middle of a conversation it gets dead, its really disturbing..so, please kindly consider the case and make nemessary solution. my ph no is 2226425 of shillong, upland road, and my nme is SUBRATA CHAKRABORTY


FROM
SUBRATA CHAKRABORTY
UPLAND ROAD, LAITUMKHRAH
H.NO. 41
SHILLONG

BSNL Kalyan — telephone is dead

MY TELEPHONE NUMBER 501377 IS NOT WORKING SINCE LAST 20 DAYS

BSNL Kalyan — non attendance of telephone complaint

For four days my residential telephone no. 2605181 is out of order. The complaint has been launched by me personally with bsnl exchange at Kansai. However, there is no action on this and telephone is dead.

[protected].

My Telephone No. is[protected] is not working from last 30days i give two
times Complaint on land line 1st time Complaint No. is [protected] dt.[protected], 2nd time complaint no. is [protected] dt.[protected] & 3rd time Complaint No. is [protected] Dt.[protected]. Please early as possible due to above details complaint reply and take the action. and give me reason for dealy.

Thanking you,

Sir, My telephone[protected] is not working for the pastg 10 days. I have registered the complaint and got the complaint number [protected]. Every day I am keep on checking the status of the complaint and I am getting the rep[ly as it is forwarded to divisional engineer.. Sir... very sorry to say that no body is there in Kalyan section to take care of the complaints.. Even the repeated visits to telephone office also does not make sense. If it is a private company lime Reliance ot Airtel, I am sure that my complaint has been attented with a days time. Sir i request your goodself to look into the matter and do the needful to help the desperated consumer.. Thanks...

Achuthan Kutty — Telephone Dead

Sir,

See the below complaint posted on 29.10.2010. There is no step has been taken from the department in this regard, still.

Kindly let me know whom to approach in this regard.

I am totally fed up with this department.

Regards

Achuthan Kutty.


BSNL Kalyan (comment)
Posted:[protected] by Achuthan Kutty [send email]

telephone is dead
Sir, My telephone[protected] is not working for the past 10 days. I have registered the complaint and got the complaint number [protected]. Every day I am keep on checking the status of the complaint and I am getting the rep[ly as it is forwarded to divisional engineer. Sir. very sorry to say that no body is there in Kalyan section to take care of the complaints...

Sir, My telephone[protected] is not working for the pastg 5 days. I have registered the complaint and got the complaint number [protected]. Every day I am keep on checking the status of the complaint and I am getting the rep[ly as it is forwarded to divisional engineer.. Sir... very sorry to say that no body is there in Kalyan section to take care of the complaints.. Even the repeated visits to telephone office also does not make sense. If it is a private company lime Reliance ot Airtel, I am sure that my complaint has been attented with a days time. Sir i request your goodself to look into the matter and do the needful to help the desperated consumer.. Thanks...

BSNL Landline — Phone remain dead

I have BSNL landline plus internet installed in my house since 1999 . bearing number[protected]. we have UL 399 plan +1GB internet plan. Since nov 7th The phone remains dead with no dialer tone however the internet works fine . We lodged the complaint bearing [protected] loged on the said date . Instead of rectifying or solving the problem they r publicly saying their inability citing underground cable defect in our area and obstructed by some political interested . They claim 300 Plus cases are pending and asking us to change to change tariff plan and use the partial internet services. I 've decided to surrender over waiting for two months before putting my anguish in this website Whereas I want full fledge services as earlier used to be . They even are telling that it cant be quoted in a timeframe when it will be restored to the full services Please help me resolve the issue

hi i have bsnl lanline bearing number[protected].since two weeks, the phone remains dead with no dialer tone..this is happenning very frequently.so please resolve this issue.

Dear Sir

I hd surrendered my Telephone No. [protected] on[protected]. But till date I hv not received the refund of my depost. Pls advise the status.

Pushparajan
[protected]

My telephone no.[protected] is dead and your 198 is not responding, please ensure that complaint is resolved at the earliest.

Thanks,


Dr Girish Mishra
EH-76, Scheme No.54
Vijay Nagar,
Indore-10

kalyan singh — landline complaint

sir, my land line & broadband connection is not working properly. please help me. and repair the problem of my land line no. my no. is[protected]

BSNL Kalyan — Landline not working in 3 Apartment

My land line connection no.[protected] is not working since last 20 days. There are around 40 connection in our area which is not working last 20 days and we are regularly making complaint to BSNL office at Kalyan and till today there is no action being taken. BSNL employee came to our area one day and informed us that he could not find the cable which is broken during the sewage line work. Due to this irresonsible form BSNL we are compelled to take mobile phone for communication

We have already informed BSNL that we will not pay rent for the period for non receipt of service from their end

Could you pls look in to it and do the necessary action at the earliest ?

Tks

Umesh Nair
[protected]

My BSNL land line NO. 2358410 is not working for the last 15 days. Kindly make they functional at the earliest.

Subramanian.C, Flat NO.3, Ragam CHS, Tisgaon, Kalyan (E)

My landline connection no[protected] is not working for 22/1/11.kindly make they funtional at the earliest

Mr.Pagare

Landline telephone dead — Landline telephone dead

My telephone number 26133351 is dead since a long time. You are requested to get it rectified at the earliest. Location of telephone---C12, Shangrilla Gardens, Korgaon Park, Pune.

Regards,

Col Satish Oberoi

BSNL — dead land phone

My name is sasidharan from Pathanamthitta district,KeralaBSNL land line number [protected].This phoe is DEAD in 03-03-11I have complaint many time Naranganam exchange and regiser the complaint,by call mobile.because Icannot call 198 from mobile.
No one initiate till this time to solve my phone probleme[protected]The I went KOZHENCHARY Exchange yesterday and today SDE office allready closed,Nobody is responsble in this office so I call his mobile no:[protected] yesterday she promise to do todaynothing happenedplease help me for problem.somany call coming from abroad also.
Othervise kindly close my connection and REFUND.If one day late for delay bill paymentthey will cut phone line,now almost ten days not working phone,can dedut from non use time bill,
Please do the neccesory action
Thanks,
SASIDHARAN.
Mob<[protected]

BSNL — landline telephone was dead

[protected] land line phone was dead since 2 months. i had complained in BSNL 198 number and they gave the no [protected] fifteen days ago.
the phone is not restored till today.

my number is[protected]..my self care domine a/c ragistretion is in problem. i not get my first password. i like regd agin. so please close my curent
a/c

BSNL Kalyan — landline dead

last couple of weeks my landline[protected] is goes dead often and my broadband connection often breaks in between and the net speed is also very slow

BSNL — Telephone Line Dead

My landline phone has been dead since 1st May 2011. Despite numerous complaints it has still not been fixed. Although this doesn't come as a surprise since BSNL is infamous for its extremely poor customer service, it has been causing a lot of inconvenience.

I'd also like to highlight the apathy of BSNL on some other issue I faced. I shifted my home on the 5th of April and submitted the application for "change of address" on the next day. However, the connection to the new house was restored after about a fortnight, i.e, on 27th April .

I kindly request BSNL or the respected authorities to fix my phone at the earliest. My phone number is[protected].

Its no sense complaining. Nobody replies. My vasai telephone bills, for last two consecutive bills, i receive them even after the "DUE DATE", repeat "AFTER THE DUE DATE", compelling to pay a fine for no fault of the consumer, when the consumer can pay in time and save a few pennies, I WONDER WHAT BENEFIT THE BSNL EMPLOYEES GET OUT OF THIS CARELESS WAY OF WORKING...HOW MUCH EVER SALARY BENEFITS THEY GET, BUT THEY WILL NEVER BELIEVE IN DOING THEIR JOBS SINCERELY.- 2341082

It has been regular from last 4 months that our landline[protected] NALASOPARA is not working in day and starts working only after 9.00 pm and again go ot of order from 9.00 am. SOME TIMES FEW DAY IT IS DEAD
We are not getting proper reply in the exchange when we inform them. We feel it is not any technical problem. We feel some mis use of our line

The bill with the Rental is billed in full and after not in use still we are getting huge bill amount

Is being with BSNL is worth of the penny we spend. NO SERVICE IS PROVIDED TO US
HOW THE OFFICE IS FUNCTIONING,
THAT 'S WHY TODAY PVT COMPANY PLAYS A BIG ROLE

HOPE SOME ONE WE ATTEND MY COMPLAINT N DO THE NEEDFUL
MILIND NAIK

BSNL BFONE — TELEPHONE DEAD

THE TELEPHONE NO[protected] IS NOT FUNCTIONING FROM LAST 4 MONTHS SEVERAL COMPLAINTS LODGED BUT THE PHONE IS STARTED WITH NOISE AND AGAIN GETTING DISCONNECTED THIS PHONE BELONGS TO SREE SUBRAMANYA MISSION AMBARNATH.

Dear Sir,
My Telephne No.is[protected], at Jabalpur. I have taken broad band connection. From the date of its installation, telephone works less but remain dead more. Since last fortnight, telephone is dead. I have also made online complaint at 198, but till today my telephone has not been repaired. Pl. do the needful at the earliest.

Thanks

Vishwa Nath Mishra

BSNL — Landline - Dead

Sir,

It's very astonishing to see that, if sometimes my BSNL Landline goes offline due to some cable or any other technical fault, am not able to complaint or let my provider know, about the incident that had happened. How come there could be a service provider with no complaining facility. Also even if they have a complaint attending AVR systems OR customer care centres, then those no.s should be easily accessible from any other landline/mobile service providers also.
How can they expect a customer's complaint when the landline is not working?

Request you to please normalize the customer care centre phone numbers.

Regards,
Kapil.

My bsnl lland line 02525(Tarapur) - 264698 is dead for last 15 days. It is checked by bsnl person(Mr. Chavan) that the line is to be replaced and contact JTO.

I have tried to contact the Tarapur JTO ( Mr. Teli)for last 10 days and they are not lifting the phone.

This is really fustrating. Pl take necessary action for rectification of the phone at the earliest

Regards.

S.B.Mahapatra
Technical Officer
Electronics Corporation of India Limite
Qrno C-3/13, TAPS-3&4
Phone no - 264698
Tarapur

BSNL — FREQUENTLY PHONE REMAIN DEAD

MOST OF THE TIMES MY PHONE REMAIN DEAD . NUBER OF TIMES I HAVE LODGED COMPLAIN IN THIS REGARD BUT ALL IN VAIN.

PLEASE DO SOME THING FOR THIS AND THE BSNL SHOULD NOT CHARGE FOR THE PERIOD MY TELEPHONE RAMAIN DEAD

SINCE LAST SIX MONTHS MY LAND LINE IS NOT WORKING,
I HAD COMPLAINED SEVERAL TIMES, EXECUTIVE COMES REPAIRES IT, N AGAIN WITHIN 24 HOURS ITS DEAD AGAIN, I AM FED UP,
I WANT TO SURRENDER MY CONNECTION FOR EVER, I AM FED UP BSNL
[protected]


PREM AHUJA
ANANDI BHAWAN
OPP BK NO 552
ULHASNAGAR-2

BSNL Land line — telephone dead

sir
i have telephones from nacharam hyderabad exchange the both phones are dead for the past two days their numbers are [protected] and [protected] please do the needful by gettin them into working condition
venkata rao [protected]

BSNL Kalyan — Landline instrument not working

my landline no.[protected] landline instrument not proper working after connect to wire, some BIP continue started

LANDLINE NOT WORKING FOR MORE THAN 15 DAYS

Land line phone of bsnl — dead telephone

The line of My telephne no.[protected] is dead since last week of May 2011. I had renewed broad band and home plan of land line for 1 year and had paid advance for the same in March 2011. Inspite of several requests bsnl has not set right this line till date ie 3 October 2011

I am Chandrashekhar residing at flat no.3, shilp apartment, Rambaug Lane No. 4, Kalyan(W). Our landline no. 2321069 is down since last 3 days. There is no dilatone. Please look into the matter urgently and set right the line.

Thanking you in anticipation.

Yours sincerely

S.Chandrashekhar
Mob.[protected]

BSNL — dead of landline

Dear Sir,
we have a land line connection with bsnl kanpur no .2617060
from last .Two month is dead. we also done many complaint in area exchange .Saket nagar kanpur but not received any response
so you are requested to make on this phone...
Naveen Kumar Rohatgi
256,AnandPuri
Kanpur Nagar

BSNL-Telephone land line — Telephone dead

My BSNL telephone land line[protected] is not working from past 4 days..
Pls do the needful for rectification immd.

BSNL — extra postpaid bill

I have krishisanchar postpaid plan of BSNL. I got Rs 656/_ Bill of ( April ) this month. Please send me statement on my email. My email ( [protected]@gmail.com )

BSNL Prepaid Mobile — Excess Deduction

Dear Sir,
I came back to my home city Bhopal on 25/08/2009. On the way when I was on roaming the issue started with me.Issue is "whenever I dials a number the balance is deducted even a) if it is not not reachable b)not responding c)switched off". I made a complaint with the customer care executive who lodged a complaint on 25/08/2009 with docket number "3259953" who assured me for the reimbursement within 24 hours. But after a long wait the issue did not get resolved till 02/09/2009 and I again visited the customer care. This time I got the call transferred to a Supervisor who seemed drunk and treated me rudely. According to him the balance was being deducted only after the calls were received and denied to register any further complaint.Only after a long discussion he registered another complaint with docket number "3274254" dated 02/09/2009.
Sir I kindly request you to do needful so as the consumers should be justified and these cantancerous employees should be treated well.

regards

Mobile Number: [protected]
Circle: Madhya Pradesh

BSNL — modem disconnects

what should i do to avoid disconnects after 5-10 minutes ?

-i have reinstalled windows
-there is no virus
-broadband care techs have checked on their laptop and no such problem was there they say windows might be corrupted
-disconnects on downloading something or on loading any page
-i used my friend's properly working modem and still there was such problem

please help !

NET WORK NOT WORKING IN MY COMPUTER
ERROR NO -633
TEL NO[protected]

Land line — humming

i am havingland line connection no. 24028064.

for last 4/5 days havin humming on my set.

so please look into the matter and solve the problem.

thanks

pradip

RESPECTED SIR,
MY land line phone is not working perfectly since 4 months . Number of times i registered my complaint on automatic fault booking system . some times field staff attending the fault but does not succeed.they never capable to rectify
this fault. simply they are talking cable fault is there but helpless against this fault. i can talk properly.
WE SEE LINE DISTRIBUTION BOX ARE OPEN EVERYWHERE . FIELD STAFF NEVER BOTHER ABOUT THIS. RAIN water
entering in box no care has been taken seriously.

PLEASE SIR, Rectify the fault as your earliest.
V.R.SONI[protected]

BSNL — About Connection

SIR,
I WANT TO TAKE CONNECTION OF BRODBAND [START UP PLANE ] WHICH MONTHLY CHARGES ARE 250 RS/- TO THE [protected] TELEPHONE NUMBER.

Broadband - BSNL — Connection not yet provided

Dear Customer care,

I am Jaikumar from chennai.

I applied for BSNL broadband connection on 21st June 2008.

My Reference no[protected]

But i didnt get connection still...

Getting connected to customer care itself is a tough task.

Also, the reason for connection pending is not communicated to me at all.

Please update the reason & when will i get the connection.

Thanks

Jaikumar.A
[protected]

Sir i am paid bsnl postpaid mobile bills Rs. 464 /- on dtd. 31.1.2009 plan 100/- Rs. per month but sir upto dated my mobile no. is not start to outgoing and incomming. I am call also coll on your 23365 ph.no. of customer care but there is not responce and I have very necessary for start mobile earlyer becuase for i am going outoff station. so ples. help.
vmsavale my mob. no. [protected]

BSNL Broadband — Connection not yet received

i pay money for new broadband connection. they told connection will be given in a week. but now it is more than a month, till not yet received my connection and that too they are not responding to my call properly.

Responsible person
Mr. Siddique
Mobile no:[protected]

Pls do the necessary action reg this.

BSNL — harassment to customers

1. I RECIEVED A CALL ON LANDLINE NO [protected] AND HAS BEEN FORCED UPON FOR SUBSCRIBING A PACKAGE OF BSNL.INDIAGAMES.COM. I DONT WANT THE PACKAGE. THE SAME WAS TOLD TO THE INDIVIDUAL WHO CALLED ME. LATER A CONFIRMATION CALL ALSO CAME WHO WAS ALSO INFORMED NOT TO ACTIVATE . THE SECOND INDIVIDUAL ALSO FORCED ME TO GET IT ACTIVATED.

2. PL STOP THIS FORCED ACCEPTANCE , DEACTIVATE THE PACKAGE WITHOUT ANY CHARGES AS NEVER ASKED FOR ACTIVATIO AND TAKE SUITABLE ACTION AGAINST THE INDIVIDUALS WHO ARE HARASSING THE CUSTOMERS.

3. I CONTACTED NO 197 TO LODGE A COMPLAINT. I SPOKE TO MR SUNIL & SMT NINA SHARMA BETWEEN[protected] HRS ON 22 APR11. THE CALL HAD TO BE GIVEN 7-8 TIMES AS BOTH OF THEM DIDNOT LODGE THE COMPLAINT. WHEN ASKED TO GIVE THE DUTY OFFRS NO HEADING THE COMPLAINT CELL THEY INTIMATED THAT THERE WAS NONE. ON BEING ASKED CONTACT NOS OF SDO/GM THE NOS GIVEN WERE 2220250 & 2229411 WHICH WERE NOT ATTENDED BY ANYONE.

4. IT SEEMS THAT bsnl.indiagames.com HAS ESTABLISHED A RAQUET IN DEPARTMENT OF BSNL WHERE IN THEY ARE HAND IN GLOVE WITH THE COMPLAINT DEPARTMENT.

5. I THEREFORE REQUEST YOU TO KINDLY ORDER AN ENQUIRY INTO THE FOLLOWING:-
(a) WHY bsnl.indiagames.com IS BEING FORCED UPON CUSTOMERS.
(b) WHY COMPLAINTS ARE NOT LOGGED BY COMPLAINT DEPARTMENT.

6. THE HARASSEMENT CAUSED TO ME IS NOT ACCEPTABLE AND THE MATTER SHALL BE RAISED IN A DIFFERENT FORUM IF NO DEPARTMENTAL ACTION IS INITIATED UNDER INTIMATION TO ME.

THANKS

I pay money for new broadband connection. they told connection will be given in a week. but now it's one month completed, till not yet received my connection.

Regards
zahidkhan
[protected]

Broadband Connection — Harresment

I had a reliance broadband connection.
The services were not good.
The complaints were not resolved.
after giving them warning about non payment the cervices's did not improve.
The company promised to reverse the late fees as it was their fault, which never got reversed this happened twice.
After few more months the service was stopped for several day.
In-spite of continues complaints no improvement at this point we informed them about stop payment.
They changed their bills & promised for discount for the no. of days their was a complaint.
Still their was no credits on the bills.
Finally settled that they will give credits for the days for which the services were not used we also agreed for that but still no credits.
Finally informed them we do not want the service & will not pay future bill till the time we do not get our discounts.
Now we keep getting threatening call from reliance.

THE LAND LINE No:[protected] HAS BEEN DEAD FOR THE LAST TWO MONTHS, Requesting you that Kindly attend earliest

BSNL — about activation of connection

sir, i have a bsnl prepaid connection. and the validity of this connection has been expired before at most 3-4 month and the incoming calls and masseges are continued till now but when i recharged for the validity then the recharge has not done successfully. what should i have done. this connection is on the id of my father Umed Singh. and the phone No. is [protected].
From
Rohtak
(124001)

BSNL-Bharat Sanchar Nigam Limited — Broadband Refund Fee

Hi,
we applied for the broad band connection for some specific purpose against the Phone No [protected] in BASTI-UP under the name of my mother Smt Shiva Shukla in Jan'08. Our purpose doesn't solved therefore we decided to return the Modem and cancel the conncetion. We returned the Modem and then the concerned person told us that it will take around 2 month to refund the deposit what we deposited at the time of connection. Now they are telling that the deposit amount will not be refunded. It is now going to take almost a year but we are no where.
I will highly appreciate if you look into the issue ASAP.
Looking forward to hear some positive comment/ news from yourside.

REgds,

Neel
Son of Smt shiva shukla

Bharat Sanchar Nigam Limited — Regarding broadband connection.

Dear Sir/Madam,

I have applied for the bsnl broadband internet connection on 08.11.2009,according to the their norms i should get the telephone connection on 10.11.2009 and internet connection on 13.11.2009.
but due to carelessness of lineman and concerned bsnl officials, i have't got the connection yet.
due to this, i have suffered a lot,huge loss in business,mental and physical trouble.

I have contacted their officials so many times, they are not taking the calls and if fortunately connected , they are giving absurd explanations.

Please kindly consider this matter as early as possible.

Regards,
Ashish Kumar Singh
Endeavour softwares
Phone number:[protected]

Bharat Sanchar Nigam Limited — complaint about broadband connection

Dear Sir,

I, Kunal H Mehta, am having internet broadband connection of BSNL. Since i ve took the connection, i am facing problem of dis-connectivity. I have a business of Share Market. but due to some problem or what, everyday i lost my connection. due to that my customer facing big problem.
so please help me out of this problem. Everyday i am doing complaint about this matter to the BSNL. but still i didn't got any satisfactory feedback.
so please do needful about that matter.

Kunal Mehta
m [protected]
31, S.K. society no-3, bamroli road,
U.M. road ,Nr. sosyo circle,
Surat-394210
Gujarat