Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — several landlines dead

in magarpatta city, we have approximately 9 connections in the name of geeta sankappanavar and sanjay sankappanavar across many flats that we own. on 2 apartments, the landline has been dead for the past 2 weeks and the bsnl complaint numbers are not being answered, the divisional engineer is not picking up the phone and the office says they cannot do anything.

please help - we are foreigners owning significant property in magarpatta and this service is significantly hampering our life.

Dear Sir,


We are really very upset that after reporting the complaint also you are not helping us. Our landline no is 22186467. Please do something. As we have already made the complaint and docket no. is K6165 and L1985.


Thanking You

Firdaus Ara

Our BSNL land-line[protected] is not working for several weeks, kindly look into this matter urgently.
please call our alternative mobile number [protected] to know our location or for assistance,

Our BSNL land-line[protected] is not working for several weeks, kindly look into this matter urgently.
please call our alternative mobile number [protected] to know our location or for assistance,

BSNL Landline — phone fault

from 25.01.2010 my land line phone dead complaint booked auto falt booking but till now not terned up phone number[protected]

BSNL — land phone fault

My land phone is dead ,it is not working for about 15 days.
My phone no: is,[protected]
Please take necessary action.
with regards
Abdul Vahab

BSNL — Telephone dead for more than a month and complaint is unattended

I am BSNL customer since 8+ years. My Consumer number is[protected] and telephone number[protected]. My telephone is dead for more than a month now. I have booked several complaints but all of the requests have fallen to deaf ears.
almost more than a month has passed since I have booked the last complaint (Ticket number - 486). Everytime I try to find out the status it says - "your complaint is already booked and the ticket number is 486". Whenever I try calling up the KR Puram telephone exchange, there is no one to pick up the phone and attend to customer's woes.
Despite of paying the telephone bil (Bill number [protected]) through demand draft (Details - HDFC Bank DD dated - March 07, 2008, Amount 1186/-), I am not able to use the service for which I am paying. There is no line man found if I try to approach them personally that adds to the woes further.

I am not sure when this problem would be rectified and also am not sure whether this complaint would be attended to. Keeping my all hopes alive this is the final complaint I am filing before I make up my mind to discontinue the BSNL connection and switch over to some other land line service.

i'm very disagree of of the bsnl landline phone. last 2 months se my phone is creating a disterbance. kafi bar complain kara di par koi sai karne n aaya agarg aise hi chalta raha to sir hame phone katwana padega. bsnl service is very poor.

sir from three days the land line is not working i have complaint to the office also my numbe is 26612197 in v.v puram company name project interior but the bsnl people not taking care about the land line dead so please take action and do need ful
ThankingYou

When is expiry of a new bsnl sim

BSNL SIM — slang language

i have received the message of linda jones of email address [protected]@yahoo.com
how we will got d money of $350000.00
then inform me by the mob. no. [protected]

BSNL SIM — unauthorized subscription of mobile box office

my phone no. is [protected] and i have justnow recived a message which says i have subscribed a mobile box office and i'll be charged rs.25/30 days while i have never ever subscribed any such service on my phone
plz look into the matter.

BSNL — Loss my sim

Sir i have loss my mobile no. so kindly block my sim.
my number is [protected].
owner of sim:- Nilesh kumar
Date of loss my sim:3-2-2012
Address:- vill-majlishpu,
post: Allipu Hatta
P.S: Mahnar
Dist: Vaishali pin:844506
Avibility of balance in my no. is 350+.
sir kindly block my no. as soon as possible.

BSNL SIM — WAP SUBSCRIPTION

To unsubscribe the wap subscription from mobile no. [protected]
Hi
I am using service of BSNL in KERALA my no is [protected]
By mistake i have subscribed the WAP SUBSCRIPTION FOR THIS YOU HAVE DEDUCTED Rs. 30/- as monthly charge. Now kindly unsuscribe this service by immediate effect.

BSNL — sim card,

dear sir,
I lost my mobile along with sim card, please kindly block my no for any misuse. My no is -[protected]
ANAND KUMAR TIWARI
S/O RAMASHANKAR TIWARI

excess of gprs bill — excess of gprs bill

sir/madam,
i have active GPRS monthly plan of 399/-.but during 20/08 to 19/09 mobile office plan HP ebill you have added value added service charges 1161/- which is non confirmation bill.talked with 121 they told its due to AL activating on my packet data but in my packet data there is no such option.i have already GPRS plan than why there is need of active AL .i can't afford that much money also. in this bill you have charged also late fees of my previous bill for you kind information i tell you that i have paid my ebill during between 19 to 26 and my bill paid date upto next month of 09 date than why you had charged late fees. my packet data no. is [protected] and you connect with me on [protected]. please take nessary action toward that and inform me on [protected].
thank you

BSNL Broadband — Internet service

I have applied for a land line shifting process, it has been nearly 20 days and now they are saying that there is no cabling in the area you have shifted and we cannot provide u the service.

in a month my internet is works for 15 -16 days or sometimes it takes a month also . i complained about this but they says problem is from banglore becouse there is the main head quarter for broadband .

now the problem is happening that my internet speed is 10 mbps .how i dont know speed is too slow even i cant chat on skype . each and every time i have to relogin when computer starts . but before it was not like that . i forgot my user name and password so i requested to reset my id but i think these people dont have idea how to do it . so please i request u once again to help becouse i m out from my home . if any problem comes then every time i got disturbance .

thank you ..

BSNL/Broadband — Broadband Internet service

My internet service is not working for past three months I have made lot of complaint to 1504 they close the case next day without attending it or sending technician to fix the problem. I have mad all the payments on time. I would really appreciat if BSNL fix this problem as soon as possible.

BSNL — Disruption of Broadband Connection

For about the last 2 months the Broad Band Connection at our home is being disrupted. There is no Link / ADSL. On calling the toll free no,1504 we are told that our complaint will be forwarded to the concerned exchange. As and when we receive a call from the exchange my mother who is around 78 years old tells the calling person to call me on my cell no for knowing the exact position. But no call is received by the exchange personnel. We had even lodged a compliant on line to BSNL but to no avail. Our last complaint number registered is [protected] and the status on date is that it is pending. One Mr. Satender of BSNL was kind enough to come to our home and check the connection. He also suggested that there may be a problem in the line which will be checked by the line man. But till date no one has also come to check the line. Had any line man visited the home and check the line from the pole to the joint from where the line enteres our house so that the exact problem could be ascertained.

Please help us in getting our complaint resolved and thereafter we will write for refund of two months Broad Band Connection Charges.

Regards,

Deepak Vermani
S/o Sharda Vermani
Sharad-Prem
436/3 Kishan Nagar
Dehradun-248001
Uttarakhand
Phone#[protected]

BSNL — unwanted call

sir,
my land line number is[protected] and today at 5:00 pm ther r unwanted call or miss call are hear sir pleas send me their number at my mob [protected] at imidiatly sir pleas fast reply
thank you sir

BSNL — unwanted calls from bsnl

we have register for dnd in bsnl but no result.please help me the matters
kindly deactivate the following services immediately and stop unwanted calls from the number permanently to the following numbers
[protected] love tips for girls 59595
dnd
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

BSNL — unwanted call

we are fade up unwanted calls and message from bsnl. we lodge complaint several times but crocodile tears. will you help me to stop such call immediately and permanently?
[protected]
[protected]
[protected]
[protected]
[protected]

EVDO — Billing not yet start

Dear Sir,
I have a BSNL's USB data card (EVDO) No. [protected] since a 3 months passed my billing for the subject not yet started.

BSNL — Bill increasing

In my bill account music on demand is activated and i do not want this music on demand to be in my bill.So,I request you to remove this music on demand from my broadband

BSNL — improper call setup

my mobile number is [protected]
every time i make a STD call it gets connected to another no. in short cross connection takes place i again have to retry sometimes this problem persists for a longer time and even on local calls.
there isn,t any online help provided from BSNL website.

due to this problem on every call i incur loss of money and some times get irritated.

hope BSNL to look into this matter.

BSNL — fraud with me

sir i also got message on my mobile that i m a winner of computrised lottery system from black berry company and i sent money to them ant losted hard earn money. my contect numbert [protected],[protected]

Installation issue
Dear Sir,

New wimax connection applied for 19.04.2014 and i paid for modem 1500+Deposit750+Installation charge800 and labour charge for fit the modem in roof 400, i have spend totally 3450 for broadband connection, but still no one response properly for installation.

Today they came and just five min. spend and replied as problem in your system Port/plug, but i tried in another laptop, i have faced the same issue..

Please help us to solve the issue.

Regards,
Sathish S
Hasthampatty
Salem - TN -636007
[protected]

BSNL — takes more times to recieve sms

my mobile number is[protected] but i receive an sms of my friend he has bsnl it takes more time to receive an sms to my mobile all time network is busy

BSNL — Charging 15 rupees

I am being charged 15 rupees without my permission by BSNL. I do not want this service. This is not the way BSNL should make money in a competitive market.

Thanks,
Iby

I have been have charged Rs 15 for receving love sms from BT-OVRSEA .I haven't suvscribed for that.They are charging Rs 15 or 30 every month.I also made a complaint in Bsnl coustomer care.But no response from them.They given a number ( start 0 to 1900) .I recevied a sms from 1901 as invalid request.Please tell a way to deactivate this scheme.

I am also a victim of BT-OVERSEA of BSNL. I complained bsnl customer care 9-10 times. More over each time the people are asking to make call there and hear and when i do that they are saying it is not our department. Many times those customer care associates shouted at me when i make my complaints. BSNL got the worst customer care asso. in the country. The truth is they don't know that BSNL has such a service and how to entertain the complaints on the same. When I tried the Unsub key word one more service get activated and now am fed-up of getting unwanted messages and monthly cutting of Rs.30. Please deactivate all the services of 55888