Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — Plan conversion not activated

My fathers number is [protected] ... from Tirupati, Andhra pradesh... this is in general plan-prepaid ..i have recharged with migration power pack voucher ..its cost is Rs. 249/-.. the plan is not converted but validity extended for 1 year...plzz solve my problem...

BSNL modem — Modem pages not opening.

When i open the page 192.168.1.1 it asks for username and password.When i entered it as admin, it continously asks me again and again and finally says "Protected Object-The object in this ROM page seve is protected".I cant even enter my modem page..help me...

BSNL — software not supporting

sir in my nokia 7210 supernova nimbuzz,and mini opera is not working so pls tell me what i do. i have call the customer care they have told that no prob is there in net. then also why this prob is comming. in other server this prob is not comming so pls tell what i do

BSNL — UNJUST BILLING

BSNL SENT LANDLINE BILL OF RS 1219.00 WITH LAST PAYMENT OF RS 420.00. BUT PREVIOUS BALANCE AND ADJUSTMENTS OF RS 1192.12 & 14.00 RECPECTIVELY PRINTED HERE HAS DELIBERATELY BEEN SUMMED UP AS I HAVE NEVER LEFT MY BILLS UNPAID OR LEFT ANY DUES.
MY ACCOUNT NO IS [protected]
INVOICE DATE 14/04/2011
INVOICE NO [protected]
SO PLEASE VERIFY IT, THANK YOU

BSNL — irrelevant charging

Hello,,,my landline numer[protected]....for this number i had a broadband connection.... in the month of oct2011 i wanted to remove my broadband services so i contacted the bsnl care....they told to submit the cancellation letter to the bsnl service center....as per them i have submitted the letter and got a call from bsnl people regarding cancellation and i confirmed the same but again they charged bill of broadband of rs.750 which was my pla...

BSNL — Broadband Internet Connection problem

Dear Sir,
I am a resident of JP nagar II Phase, the phone no is 26580129. We are facing frequent problems with the boradband internet connections over here. Kindly please look into this issue and fix if possible.

BSNL/Broadband — slow speed & change of password & ignore my ID &password

It is difficult to change my password because www.bsnl.in not open, it is very slow to open many time 30 minutes, it does not show internet speed. When I open one site to another side that speed vey slow.
Kindly solve my problem.
Rekha Datta, Phone 25428642

BSNL/Broadband — bill

i am using bsnl broad band more then 2 years

now when i change my broad band sceme from home plan 250 to combo h500
they made me a bill of above 4000 rs just because some finance officer is dum to understand the procedure of the plan


he is adding my night usage which is sopose to be free in my bill
i tried about 4 hours to make him understand the fault but he has got dam attitude
the the he is not wrong

BSNL/Broadband — Internet connectivity problem

my modem provided by bsnl company disconnects after some time it has connected to internet, i am having this frequent problem.and cant browse the internet. i think the telephone line is having the problem. authorities are required to check as soon as possible.

maine 10-12 din pahle net ki online booking ki thi.par abhi tak mere ghar par koi bh exchange se nahi aya.jab maine complaint ki to sirf 2 bar cal ayi k.wo bhi 5 baje jab office close4 ho jate hai.aaj mujhe apne father ko net par dekhna tha wo bahar hai.sahadatganj exchange me mera bhanja kai bar ja chuka hai.koi sahi se bat nahi karta.mai ab dusra net lagwa lungi idea ka.wo log roz cal kar rahe hai.

My broad band not working from last seven days and after so many complaint in customer care and local office till today broad band not working. complaint no. 2134488 and 2134624

BSNL — broadband internet

Sir,

At my demand bsnl provide me land line connection(248885) on 22 Aug.08, after this connection I apply for Broadband internet connection on 28 aug 08 . BSNL provide me internet connection on 15 sep 08 .
I have used BSNL telephone only 10 days at Augest month, and the of the broadband internet BSNL had not gave this connection on augest month. But BSNL give me anauthorized bill fo Augest 08, at this bill BSNL charge me telephone charge for whole month and also charge for internet connection.
I have contect local bsnl office and complient about this but their officer not solve my problum .

from

Nutan Singh
korba

BSNL/Broadband — Misuse of modem by BSNL personnel

I took my BSNL connection on 1st of September. I did not get the modem from the BSNL deparment near my house. I got it on September 15, 2008 and September 18, 2008 my work order was passed. My internet starting working from September 18, 2008. September and October months went by and there was no bill produced and then a bill came with my usage being shown as 4033 MB for the month of September and 6273 MB for the month of October. My rate plan is 250 startup. The first mistake is that I was not given the bill for the month of September at all which would have changed my mind for some other plan. The other problem is that my account management bill is showing my usage from September 1, 2008 to September 18, 2008 which I have not used at all as my order was passed on September 18, 2008. Between September 1, 2008, and September 18, 2008, one of your personnel has used my modem and raked up a huge bill. I want my waiver for the month of September and October. I will be going to consumer court if it is not done. If after this mail it is not done then I have decided I will go to consumer court. Please revert back as soon as possible

BSNL BROADBAND SERVICE — internet connection not working

i am not getting stable ADSL link that's why my internet not working .
i already complaint many time but they are not doing any thing about it.
my bsnl number is 2631540 from nagpur circle.

my adsl is poor.wires are disconnected often .attitude of officials is disappointing as if they dont want to run this service any more. my no is [protected]

Dear Sir,
I am a resident of Old Bus stand aklera Distt Jhalawar, the phone no is[protected]. We are facing frequent problems with the boradband internet connections over here. Error no. 691 I have complainted in distt level but Problems ara not solved.

broadband internet — connection problem

i have changed my broadband password and now i am unable to contact net..so please kindly tell me what to do now work net again..

Dear Sir,

I have my broadband connection ([protected]) which is installed on 20th April 2009, It worked only for one day, after that internet is not accessible. it is not working.

My landline number is[protected].(bangalore). The internet is disconnected probably due to a overhead cable fault. Someone please help!!!

thanks,

manmohan

how i can gain usage of my account

BSNL/Broadband — In active Broadband Connection.

Detail Of Customer- Manju Devi Bardia. (Telephone Line in her name)
Telephone No[protected].
Address- 32 Rowland Road. Kol-20.

I have taken a broad band Connection from BSNL at rental plan of Rs @250 per month. From last four months my broad band connection is not working. I have complain it serveral times to BSNL(kalighat Branch office) about the error in broad band connection but no steps has been taken to rectify the error till date. Also at the same time the broad band connection is not active from last 4 months, they are charging Rs 250 per month without any usage of Broad Band.

I also conacted the person who is incharge of rectifying the error connection in broad band, but he said "I will come when I get order from BSNL office, but if you want to rectify it who have to paid Rs 300 additional"

please help me to get justice and refund of my money Rs 1000/-

Hope u will take neccesary action.Wating for respone and action.

Broadband — internet problem

i have broadband connection of bsnl and suffering disconnection of network problem during every3 minute. every time i have to reconnect my connection and moreover i finds so many problem while accesing internet. so if possoble solve this problem and if some suggestion for me. pls suggest me about this

The home unlimited is another fraud. In the connection chart they give the connection speed is 256 Kbps. But actually you are connected to 20-30 KBps. It is restricted to 30 Kbps in the Bsnl computer system. Atleast they can allow unlimited in the 2.00 Am to 8.00 Am as allowed in 500 Combo.
In home unlimited you will get a feel of browsing in dialup only.

BSNL — internet related connectivity problem

sir we requsted my bsnl no.[protected] is that my internet is not work proper at 10 days & connectivity problem in area so will you pls solve the problem my name is sanjog kapoor.

BSNL Phone and Broadband connection — phone and internet connection not working

My name is R Venkateswara rao. Iam staying in House No. o1-1, V.V.Nagar, JSW Quarters, Toranagallu ( POST ) , Sandur (Taluk) , Bellary ( DIST), Karnataka ( State), PIN : 583 123
MY Phone No. :[protected]
Phone and Broad band line is not working from 2.09.10

My Broad band connection failed since 25th of September we already raised complaint through phone to call center they did not attended upto 30th morning after our several calls made to custermer care some come, the modem Dsl and Internet LED were off we reported as it as

In a month atleast 10 days no internet and land phone land phone , too much headache so many calls from custemer care, if raining or windy disconects at all

we are paying those days not working internet and phone

broadband internet connection — internet connection problem

I have connection of broadband from last 2 years but its not used. I have complaint many times but not responding from your nearest bsnl station so kindly i request you please accept my complaints.

BSNL — delay in landline & broadband connection

sir,
we have applied for landline and broadband connection and have paid Rs.500 on 18.3.2009.But we have not yet got the connection.There is no response also.Our REFERENCE number is 91207256 AN:92211689.PLease do the needy so that we could get the connection as early as possible.

BSNL — landline and broadband connection

I have applied for a new landline connection aat FEB 1, 2009.. its almost one year,, still i didnt get the landline.... authorities r not responding to me properly... my allotted landline no s[protected].....
pls.. take necessary action towards the authorities working in IRUGUR, coimbatore.. BSNL exchange..

BSNL Landline Connection — no dial tone

dear sir,
no dial tone in my landline connection[protected] since two days
please rectify,
thanking you,
yours faithfully,
Dr KY Manjunath

Land line — Not working - No dial tone

Dear Sirs,

My Telephone No. 26501120 is out of order.

Could you please look into this and restore immediate activity

Thanks & Regards,

B.VENKATACHALAM, ' SHYAM FOUNDATIONS', VILLIVAKKAM

Landline — no dialtone

my landline phone is dead since last fortnight n i want right now to get my complain registered thanks

BSNL — NO DIALTONE

dear sir:
my land line no is 26692648, it is not working for three days, no dial tone, no outgoing and incoming.

Land line — no dial tone

my tele phpne no is[protected]
there is no dial tone.

My BSNL telephone connection number is 24853543 at Chennai. Internet is working; but phone is not working; no dial tone at all. Earlier to this, the phone voice was very feable. Please arrange to attend to this urgently.

Thanks.
---
Regards

Sathyanarayanan R

sir
my phone deat 7 day given complen but not respons bility your costsmor sarvice centre
plz solv my proplem im not happy whith your sarvice
contect me
goparam choudhary
12 no govind chandra dhar lane
kolkata 700001
ph [protected]

BSNL Landline — No dial tone

Sir

My phone no. is [protected]. It is out of order since last ten days. Docket has been done (E-7351) but nobody has attended. Please look in to this.

BSNL — TELEPHONE NOT WORKING, NO DIAL TONE.

DEAR SIR,

THIS IS RAJENDRA NARAHARI GHARE, MY BSNL LANDLINE NUMBER[protected] IS OUT OF ORDER FROM LAST 10 DAYS.

THERE IS NO DIAL TONE.

KINDLY LOOK INTO THE MATTER AND DO THE NEEDFUL.

THANKING YOU,
WITH REGARDS,
RAJENDRA N GHARE

BSNL — Dial tone not functioning

Dear Sir/Madam,

The dial tone in my BSNL landline phone is not functional for the past 15 days. Repeated calls to the nodal officer didn't yield any result. My landline no. is[protected].

Regards,
Aryan

my on line complaint no is 02575 please not 270575.

My mobile No. is [protected]

Sir may I hope that BSNL Co. give some response to the Complaintants consumer person on pripority bases Hope reply to this effect will be given on ID cr.[protected]@yahoo.com.

dead ph. is to be repaired immediately

Yet no action taken on problem as comments given on Apr 18, 2013 regarding reparing of L L Ph [protected]

L L PH [protected] yet not repaired .Plz doneedful at the earliest.

Land line ph [protected] not repaired till today

land line phs no [protected] is dead since last 20 days

BSNL — Not getting provided speed

Sir,

I'm using BSNL Broadband since March 21st, 2011 and my plan was BB UL Combo 625 which says I'll get 256 kbps speed. Earlier it was good so I thought to move ahead and choose a new plan i.e., BB UL Combo 750 which says I'll get 512 kbps speed. But since I've taken this plan, my internet speed is worse than any other one and it doesn't even give data transfer of 20 kbps while I was supposed to get more than 60 kbps.

So, please help me to get rid of this problem. My e-mail id is, [protected]@gmail.com.

Thanking you!

BSNL Mobile — unauthorized sms service registration and charges deduction

sir
i am a bsnl mobile user
my mobile is being automatically registered for sms service 56505 and the service charge is being automatically deducted every month
the deactivation service doesnot respond
and this is an absolute infringrment into my personal security ,privacy and authourity
this needs to be addressed immediately
yours
bsnl user orissa

BSNL Mobile Complaints - unauthourised sms service registration and charges deducttion
View all BSNL Mobile complaints
BSNL Mobile

Location:neem ka thana sikar, rajasthan, India

Posted:[protected] by sanch Send email


unauthourised sms service registration and charges deducttion
sir
i am a bsnl mobile user
my mobile is being automatically registered for sms service 56505 and the service charge is being automatically deducted every month
the deactivation service doesnot respond
and this is an absolute infringrment into my personal security, privacy and authourity
this needs to be addressed immediately
yours

BSNL — bill amount deducted was more

i was three to four times complaints at our local (gandhidham) a/c department of bsnl and also submitted my details sheet of bill mistaken of bsnl but some amount was adjusted but some amount is due but bsnl does not adjusted as proper bsnl old records so i request solve my problem and inform me its email for i will send direct email with my application at bsnl concern departments.
thank you
Ajay panchal

BSNL — wrong information provided

Respected sir,
I am subhranil roy of west bengal, burdwan, asansol
i am using bsnl and i asked a question to the customer care and according to RTI act i have the right to get the information but they gave a false information and because of that i have taken bsnl 3g but it is not working accordingly they said.
I will be highly obliged if you take any strict action against them.
Thanking You
Subhranil Roy
SUBHRANIL ROY
Contact number-[protected]

BSNL Prepaid — unnecessary charges, no response

I am a prepaid customer with no. [protected] residing in Secunderabad. On 10-3-09 at 4:56 am, I received a message that my, request for the BSNL tunes had been processed. I spoke to the customer service executive consequently, and told them that I had not requested this service, and asked them to terminate this immediately. They told me that my request had been noted. But, I received a message that I had been charged Rs. 25 for BSNL tunes on 21-3-09 at 5:01 pm. After a few days, I luckly, mangaged to speak to one of your customer care executives, who told me to send an sms (BT DACT to 56700), I have tried sending this message for almost the past 20 days, but the the message sending always fails. While activation happens so fast, I wonder, why deactivation gets delayed. Is this willful in the interest of the company? Finally, on 18th, I came to theBSNL centre at S.P. Road Secunderabad in the evening and I filled in an application, asking for the deactivation. But, I have again received a message today at 4:56 am that I have been charged RS. 25 again for the BSNL tunes, which is absurd. BSNL refund my money, as I had applied for the termination well in advance. And when I try to speak to the customer service executive through the main menu and dial 9, we get a message that the dialed number is wrong.

BSNL Prepaid — No ISD service from last 12 days

Dear Sir,
I am having a prepaid connection from assam telecom but from last 12 days there are not giving me the ISD service.I am having balance more than Rs200 and validity till 30th june2009.

A messages came to my Inbox and showed that Rs.15 has been deducted for Chat messaging where as I never send any sms for chating.Uncessary charges has been deducted from 5588 every month from my mobile . After loadging complain at custormer of BSNL no steps has been taken and every month Rs.15 has been charged.While talking to Customer care people and asked them to stop this, they provide a complain no and said we will intiamte. Month after month this kind of thing happen and charges has been deducted from me.My complain no is 6316351 dt 30.10.10 I have complain the month of Sept-10 also but nothing has been done and in oct again Rs.15 has been charged

BSNL Prepaid — Billing without using facility

CRBT charges deducted Rs 30.0 on 23/8/11 and For Hindu devotional subscrition Rs 20 deducted on 22/8/11 although we are not using the above facility. and you are deducting 2 paise for every missed call and without any call, 2,paise call charge massage sending by your company.our mobile no. is [protected] pre paid. Pls credit all such unauthorised deduction in our account otherwise we will either compel to give up your service are to go to consumer forum for justice. I have complained through coustmercare on 1503 but nothing result found.

BSNL — unnecessary charges

un necessary chargers
dear sir,

my mob no is [protected] ,i dont know simply this wap.handygo.com is charging Rs 5 after every five day for not used service & even i havn't subscribed this service.
Stop this service urgently.
this chare bill is sent by unidentified no[protected].

BSNL — Unnecessary BSNL Tunes

I have not subscribed for any stupid tune. So i hereby demand that you pay our money or we take it to the higher authorities. I was charged with 42Rs in total. I want the money back!!! So here is the no [protected]. Stop sending unnecessary messages or SMS or tunes for that matter!!!!!!

call 2 customer care

BSNL — awful speed

Hi
I am using a dataone broadband connection the unlimited -750 plan and all it gives me is 60kbps compared to the promised 250.
I hope somebody looks into the matter of these pathetic speeds soon
Thanks
Sahil

BSNL — Slow Internet speed

To the concern:

One month back I have changed my BSNL internet connection to 750 Unlimited, now the internet speed has become slow and the speed is 13kbps. Why bsnl started CHEATING like this, before I could change earlier there was no problem at all.

Please take some action and sort this problem, this is creating a problem to my Work!

Never Cheat a Customer!

bsnl3g — very slow speed

I had bought a usb data card from bsnl Etawah, circus telephone exchange on 03-07-10 .I find it very tough to connect to any website because the speed is very slow.I have verbally complained regarding the this matter.I also request if they can return my money to which they said the services will improve after march 09.Hope my problem gets solved through this complain.
thanking you

BSNL — Internet Speed very slow

Hi,
We installed BSNL brodband[protected] one month back for internet usage. From the onset there are problems with the Modem installed at my place.We lodged the complaint several times and once the modem was changed by BSNL but the problem is recurring and very irritating.

We tried to contact BSNL customer care but got very disappointing response which made me express my pain here.

Please help me and resolve this problem.

In Anguish,
Sumit Aneja

bsnl3g — slow internet

I bought BSNL 3G sim, to use internet.. but when i connect my data card with pc, i get network but the net connection is very slow,i stay in asansol, i just feel i wasted my pocket money on such a slow and BAKWAAAAAASSSSSSSSS network

i do agree

BSNL — speed is very slow

hello sir,
how are you
sir i am using this no.[protected] and my operator is bsnl. i am also using broadband connection of this company. bsnl operator said that if you apply 699rs plan then your speed will be 512kbps but our speed always remains below 100kbps. i also try to complaint but no one listening to us. please sir its a request. help us sir..

BSNL/ 3g — Slowness in 3g speed

Dear Sir/Madam,

I have been using BSNL 3g services for almost one year, but from Mar'12 i have serious slowness in my Prepaid 3g Data connection (40KBPS Max), i have no support from BSNL customer care as they say this problem is there for all 3g customers.

I have applied for this plan by paying Rs.3000 for 6months. which is a high amount for any body.

Please help in restoring my speeds.

With regards
S.VidhyaSagar

BSNL 3G — very slow 3g internet

I have recharged my bsnl sim with STV360 on[protected] which gives 2.5GB of 3G data.Bsnl operator said that i get minimum 1024kbps speed,but the maximum speed i get is only 130kbps which is a 2G internet speed.I have called customer care many times but they never solved it.
Bsnl sim no:[protected]

Bsln ek esa network hai jo kisi bhi kaam ka nahi hai bsln apne customers to lutta hai or iski net ki speed to maasaala
Is network ki speed ke bare me main kya he bolu itni ghatiya net ki speed hai ki kachua bhi isse tej chalta hai or kahe ka 3g network isse tej to vi or airtel ka 2g network kaam karta hai vi or airtel ki 2g net ki speed bhi bsln ke 3g se tej hai
Bsln ka full form hai Bharat sanchar nigam limited bharat ke naam ke bsln kalank hai
Please bsln walo network or net speed pe dhendo

Sir I have been using bsnl 3g since 11 or 12 years back, from last year I have subscribed for data connection, last year it was good but from last month I have being facing a big internet issue. 1) suddenly the network goes off no my data is on but there is no data uses. 2)in morning from 6 am to 12 pm there is no connection only to use data, few days back I called the costumer care at 1503 the moment I called them till the next day it was good but after the third day again please solve my problem as soon as possible it is causing problems in my online classes, i pay much for it but feedback is very less or I have to replace the sim card with jio or airtel please look in to it.