Bharat Sanchar Nigam [BSNL] Complaints & Reviews

SIR, i am a BSNL mobile subscriber with mobile no [protected] in agra UP (W). i have active DND Service on my number even then repeatedly my balance is getting deducted by activating VAS service with out my consent, the worst thing is that even after repeated complaints the service is always getting reactivated on my number and always i loose my balance and none of the customer care executives respond properly nor i had refunded any yet....

From
Abhisekh Deb
Vill-NAZRATILLA.
PO-KARNAMADHU
Ayllabari road, karimganj-788712

Wimax username: [protected]@bsnl.in
cell: [protected]
email: [protected]@gmail.com


Respected sir,

sub: slow internet speed

I have got the WIMAX Internet connection from 18.02.2013 and using it.But from that day onward the speed is very slow , giving...

hello sir
my landline no. is[protected]. and it is not working properly from last 8 months. i m totaly upset about that. many times i complan in BSNL Office and these numbers[protected],[protected],[protected] My complaint No. is:-[protected][protected] but no received any reply till now.. And now my BSNL phone is not working from last days My Complan no. is 1089179.For the last 3days we have booked complaint of this line...

My BSNL land line connection no.[protected] is not working for the past two weeks.I 've already registered several complaints since the phone was dead.I have also contacted the authority personally and I got response from them that they are checking out the connections and the problem will be solved soon.But it's been another one week after that response from the authority and no action has been taken since now.I 've always...

Sir,

For almost a month my broadband and telephone not working and broadband only gets connected when there is power, when I called up the Podanur station to complain, the explanation was that the battery in the local server has gone and needs a replacement and it is almost a month it is happening which heavily interrupted my purpose of having internet connection but the BSNL happily sending bill without even bothering about...

Dear Sir,

I had requested to Area Manager (west) BSNL, Vijayanagar,Bangalore to shift my Telephone No 23182437 on 26.12.2012 vide their acknowledgement No 9 dt, 26.12.2012 to my new residence in same locality.Till today they have not taken any action about the matter. I had contacted our telephone exchange in charger, Lineman and Head of the cable department of the said division. All these people are give simple reason and...

Dear Sir,
I would like to inform you that, due to frequently dead of my land line[protected] I am facing lots of problem. I have lodged complain in the telephone exchange Jajpur Road but till now the problem has not solved.
In the month of March 2013 I have complained three times but the problem is yet to be resolved.

Pl treat the matter on priority basis or else i would disconnect the land phone.
br...

on 23rd feb. 2013 i receive a SMS informing me that an amount of rs.30 is being deducted from my prepaid mobile no. [protected] towards my club games service renewal. to unsubscribe i was directed to SMS "STOP" to 155223. i did exactly that but the money was deducted anyway. the irony is that my telephone being prepaid was not operational for the last couple of months during my stay in Jammu J&K. before i could forget this episode...

sir/mam,


I am bsnl customer. I already cancel my BSNL landline connection[protected] on december (2012) itself and landline phone also returned on 28/12/2012. But bill was still coming upto march (2013). It is very annoying us.So kindly take immediate action and return balance amount as soon as possible.
LAND LINE NO:[protected]
CUSTOMER ID: [protected]
...

Dear Sir

I an enclosning here with copy of my tetter given to BSNL, which is self explanatery.

Naresh Keshavlal Shah
304-B, Shiv Smruti Flat,
Nr. Panch Sheel Bus Stand,
Usmanpura,
Ahmedabad – 13

Date : 22/02/2013

To,
Accounts Officer
Bharat Sanchar Nigam Limited
Ahmedabad

Dear Sir,

Sub : Wrong...

MY mobile number is [protected]...from last 2 months my balance is deducted more than 5 times rs10 but i cannot activate it.
i tried so much to contact to customer care but they cant receive.
i also send a deactivate sms but i cannot resolve.
please take necessary action to them so that my deducted balance should be refund.

AMRENDRA KUMAR SINGH
MOB NO-[protected]...

Sir I Am student of 12the Science.
When I want get any Information trough Internet by Maharashtra Raigad 402-103 BSNL broadband.
When I saw very time Line is dead Unable to connect.
The world worst service Telephone Mobile , Land-line and Broadband Service is providing by BSNL.
Because,
Per monthe in 30 day's 09to 13 days Network is available In Mobile .
Per monthe in 30 day's 10 to 15...

Due to PIN error my mobile bearing No.[protected] got blocked since 5.3.2013.Despite my hundreds attempts,as of today I could not get in touch with customer care associates as of now since the liness are busy round the clock.What shall a customer do in the event of losing a mobile if customer care services are not available in emergency need?
Please ask bsnl customer care to contact me at [protected] so that I can unblock my another...

Sir my cell no is [protected] and i am not getting itemized bill details so please send me itemized bill from Jan 13 to March 2013 on my email id subhash.[protected]@gmail.com Thanks....

I have broadband connection in my telephone No.[protected]. Its not working w.e.f 21/3/13 and i complained in bsnl office asansol on 22/3/13 my complain no. is [protected] but no response to till date. when i call to bsnl office he says ur complain is on process. i have huge problem i couldn't any work without internet connection....

Sir, i have recharged Rs 110/- in my BSNL mob No [protected], Paytm Order Number[protected], Order Date 18 March 2013 15:33 and that order shown in my Paytm account as successful but the amount is till not credited in that No.You are requested to verify the case and take necessary action to credit/refund the same amount in my BSNL No/Paytm cash.

Thanks for your kind help....

The Teracom Modem now has gor two year waerranty with AMC five years after the upward revision of price to Rs 2100/-
Franchisee erased the old price on the Box (MRP) and billing for new price without offering the new warranty Before price revision the warranty is for one year.
The warranty card also does not mentioning the two year warranty neither BSNL Franchisee is also not enteing the details in the card
The BSNL has...

My name is Col (retd) Arvind Vij , age 69 + , Patient of Cancer , Heart , ect .Restricted to home .
.
2. BSNL Tele No[protected] , Mob -[protected] , Broad BAND CONNECTION PART OF BSNL TELE .

3.RES ADDRS ;503,Royale Tower,Shipra Suncity , INDRAPURAM ,Ghaziabad ,201014 .

4. Problem Areas .
a) BROADBAND CONNECTION NOT working altogether or at very low speed as for BB ,complaints being lodged...

I have been receiving extra charges on my broadband bill for the last month for hungama music and movies which i had not subscribed to. I have been wrongly charged for services & i had not asked for nor had utilized. This extra service not required anymore. So please be refunded extra amount as deductions in my next bill. The hungama service should be immediately terminated from my account. Kindly request you to do the needful.
br...

we have never requested for the downloading of any Movie on demand or any Games from bsnl-hungama, but the bsnl has billed Rs.198-00 as cost of Movies and Games packs in our monthly Bill of our post paid Landline phone no.[protected].
so kindly deactivate this Facility of Movies and Games from bsnl-Hungama with immediate effect and oblige.
thanks,
for TARA CHAND OUDH BEHARI, KAITHAL-136027
Account No. [protected]br...