Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am chandana. I started to use bsnl network 2 weeks ago but the network is so slow that i am not able to use anything even to browse information in google. The customer care even doesn't respond to calls. I hope u will help me sir....

Hi, The number [protected] isn't receiving any incoming calls saying insufficient balance. Kindly suggest the required recharge amount that needs to credited to the number for activation or the alternate method if exists any.

Hello,

My name is Pramod. I am writing this complaint to report that BSNL has been wrongly charging for Broadband connection since 2015 for the landline number (+9180266**706).

To clarify, we have NEVER subscribed for Broadband on this number. We did have a BSNL broadband connection in the same house, but that was for a different number under a different name.

I request BSNL to provide the following information and issue a full refund for wrongly charging us for Broadband.

1) When was the request to install Broadband on the below account number?
2) Who requested the installation of Broadband for the below account number?

Details:
Account Number: [protected]
Invoice Number: SDCKA[protected]
Plan: 703551/BB-BBG390 CS19/ Spwws 256 kbps to 2 Mbps
Charges- INR 329 per month.

Regards,
Pramod

Unable to play competitive games online due to packet loss, high ping/ routing issues. I'm getting around 80 ms ping along with 5-8 % packet loss in Valorant Mumbai server when I should be getting around 55-60 ms. Rest, YouTube, etc is running fine.

No.:[protected]
Area code: 783124

I have been facing disturbance in my both the landline numbers since past 6-7 months ... aint able to use the landline at all...
besides complaining so many times no action has been taken ...

but 1 thing they do perfectly is that they send bills well on time ..

my registered landline numbers r

[protected]
[protected]

the worst service provider in india is BSNL...

We have been so much frustrated out by the service of bsnl . We have landline and broadband service present in Bopal area and from past 6 months there has been issues of internet connection and landline problems. Of anyone tried to CONTACT the number, the call gets disconnected immediately after 1 ring. Despite paying advance for 1 year we didn't hope for this kind of service. When we CONTACT the service guy they come and repair and then it works for the day and then from the next day it's all the same thing. They say just wait a few days fiber internet will be provided and then they say that no fibre will be available and when asked about the problem they say that the cable is destroyed in the complex, as if it was our fault. It's your company, it's your cable . If you can't even repair a cable why the hell are you even in service. Don't ever opt for bsnl. Ever . We want refund for all the times our landline and internet didn't work out. Also it's a commercial building and how do you expect the people to be okay without internet. Pending GST forms and bills and online activities all stopped because of this. Provide the refund . Also check in your servers that how many calls and mbs of data we have used. This is such a ###

Incoming call not responding.
Mobile no.[protected]

Whenever someone call on my mobile it is responding that it can't be connected but sms and other facilities are working.

When calling some one it shows network busy immediately. I'm facing this problem for more than 2 days.. please help me!!

2g/3g network problem (speed), 2g /3g will not work properly indoor and 3g speed will not exceed 30kb/s complaint done several times but not solved

Please remove the pole in front of my house. There is no active connection from these poles . Its causing a lot of parking issues.

Address: 2B/3 Bryant nagar 6th middle,
Tuticorin-628008
Tamil nadu

Registered mobile number -[protected].
Such a line I have never seen in my life, even a line that does not open the Internet page . There seems to be an internet company all over the world like BSNL whose service is so bad that it cannot be expressed in language. And a third class company that doesn't reply properly, I don't know when I will get a reply to this message, maybe by then my recharge pack will run out. Please give me the resolution. I would like the solution to be given to me as soon as possible, even if appropriate steps are taken for it. Please find the attachment.

Such a line I have never seen in my life, even a line that does not open the Internet page . There seems to be an internet company all over the world like BSNL whose service is so bad that it cannot be expressed in language. And a third class company that doesn't reply properly, I don't know when I will get a reply to this message, maybe by then my recharge pack will run out. Please give me the resolution. I would like the solution to be given to me as soon as possible, even if appropriate steps are taken for it. Please find the attachment.

I just you a complaint regarding makemy trip.
I went to the SENT messages and could not find it there. Has the complaint reached you?

My network was disconnected due to non payment of bill.
I paid the bill using my debit card. Amount got deducted but no bill was paid.
The bill still shows the same amount.
I called the customer care, they asked me to wait for 3days, but still nothing happened.

Hi Team,
I raised a complaint online on 9th Dec 2021 to BNSL for the removal of the Dummy POLE that is causing a lot of inconvenience to the residents of the colony as there are open/cut wires. The Online Service Docket Number is BSNL/HQ/2021/EM-33827 .
On 21st Dec BSNL sent two officers along with the line man to check and confirm that there are no active BSNL telephone connections on the pole and the lineman Ramesh confirmed that this pole has no active connection and can be removed.
I am being told by the officers that I need to remove the pole by myself on my own money as the government has no labors/funds to do so.
They suggest I ask the contractor who is working on the sewage n water pipeline n laying new concrete road to remove the pole using a JCB ( to which they declined and asked to contact BNSL). However, they should do it only after I inform your officers n lineman and that they are present in the location.
Why should I be getting the work done? I never had a BSNL connection and I am being forced to do it all by myself at my own cost.
Can you advise on this please to get it removed?

Hi, My BSNL incoming and outgoing messages and calls have stopped. Can you please suggest what actions need to be taken.

This is to inform you that there is a BSNL telephone pole infront of my house which is not being used. So I kindly request you to remove this pole a the earliest. My complete address is mentioned below with my contact details.

D. Anjamma,
DNO:[protected],
Turupu Bazaar,
Near Boddu Raayi Centre,
Pelluru,
Ongole. (Prakasam District)
Pin: 523001
Phone: [protected], [protected]

This is to inform you that there is a BSNL telephone pole in front of my house which is not being used. So I kindly request you to remove or relocate this pole at the earliest. My Complete address is mentioned below along with my contact details.

Avinash P
DNO:[protected]
Ramnagar 6th lane
Ongole.
Pin: 523001

Good afternoon

I Venkatesh K made payment to BSNL for a new connection on 6th November 2019 through GPay to Mr Sudhakar who is JTO at the branch and I got the number allotted and till date we have got the connection and there no proper response from the branch and from customer care people are disconnecting the call in between without providing the solution, requesting to provide me with the solution below are the details

Name: Venkatesh K
Contact no: [protected]
Amount paid: Rs-645/-
Allotted land line no:[protected]

Thanking you.

My bsnl number is [protected], and [protected]. internet is not working from 2 days.if works internet speed less than 2g. whenever we tried to call 1503 bsnl customer care, they always said our system is not working call after 2 hours and disconnected the call rudely. if my bsnl internet don't work after this complain too. I will think to port my numbers and all bsnl family numbers into other networks.