Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have a transation in bsnl broadband web protal upi through paytm gateway using Scan Upi Code Option .it is successful in google pay but in the bsnl web portal, it is failed and Rs 707 is deducted from my account in the date of 04-June 2022. I request you to return the paid amount and resolve the issue.

UPI App: Googlepay
UPI transation ID:[protected]
from upi id : [protected]@okhdfcbank
to upi id-BSNL Landline CF M1(paytm[protected]@paytm)

I have given PORT request from BSNL sim card, but they replying with the following 2 messages.

1.Your request for UPC has been delayed. Please wait while your request is being processed.

2.Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

I tried recharging 49 rupees validity pack + 10 rupees normal talk time recharge.

When I called BSNL customer care, they said to recharge 147 pack and try PORT request. But after recharging 147 rupees also PORT request same problem and same reply from BSNL. Kindly please help with getting UPC number.

Thanking you.

Respected sir,
I am a resident of Gorewada, Nagpur,
From the time I bought the BSNL sim, I've noticed that the 4G network connectivity and the range of signal is very much poor in our area as compared to other sim companies.
Neighbours are also complaining about the same.
Please examine this issue thoroughly and try to resolve this issue as soon as possible otherwise you will lose a prominent customer.

I had recharge this wrong no [protected] instead of correct number [protected] of Rs 319 on 3rd June 2022. operator reference no [protected]. I did call operator call center to rectify they said they cant help.I also filed complaint BSNL-MH-2022-CU-[protected]. I request you to ask BSNL operator to transfer recharge to this [protected].It is matter unjust enrichment.

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Please solve my problem

Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.[protected]
50 times try not upc generate and same message in

My petro card showing nil balance

I did a transaction in bsnl broadband web protal UPI through Paytm on February 28th, 2022, at 10.50 AM. It was successful in Paytm but in the bsnl web portal, it failed and Rs.1518 was deducted from my Canara bank account at the same time.
I enquired at the bsnl office they told me that, the payment had not been received them.
kindly resolve the issue as soon as possible and refund the same.

My payment amount 500 rs. debited 2 times
that is 1000 es. deduction

On 30th May I paid Rs. 107.00 to bsnl recharge but amount neither received by bsnl.[protected]@hdfcbank nor back in my account transctino id[protected].

I am using BSNL internet...[protected]. I raised a complaint 1 month ago that my internet is not working upon repeated complaining they took complaint and they discarded the complaint by simply marking it as a message that it is solved in my bsnl app... then I approached customer care numerous times but still no one came to solve it... I personally went and gave complaint to bsnl office. They told me to buy new wire to continue connection and now they changed Cooper broadband line to fiber line and telling
me to buy new modem as they changed the connection without solving the problem from past 20 days they are dragging the issue and again new internet bill came without any usage... and still my problem is not solved...depending on their flexibility they are changing wires and modems I am using since one half year and this my 3rd modem..internet is working about 3 -5 days a month repeatedly getting disconnected they are telling that it is due to rain and climate changes..I have paid monthly around 750 rs for net of 2 to 5 days a month and this month I'm having pg final exams ongoing and expecting them to repair it since 15 days and my exam are also done but they didn't correct their fault ..I am repeatedly asking them to disconnect so that I won't get the upcoming bill unnecessarily..they are not even disconnecting and bill is getting automatically generated pls help me with this..my phone number [protected] for further details and bsnl office owner number - [protected] thagarapuvalasa visakhapatnam andhrapradesh

I am using bsnl broadband [protected] . I have given complaint to bsnl customer service that my interest is not working. They took complaint and now it's showing complaint solved. Personally I went and complained to office they told I am using copper interest u have to use fiber interest and they made me buy copper router and now they changed it to fiber and now they are telling ro buy another fiber router... I payed the bill up to date... but past 15 - 20 days I don't have interest and again bill came ... y should I pay... without any usage of interest ...

Dear Sir/Ma'am,

This is for your kind information that I am in a grave trouble regarding my BSNL recharge processed through the BSNL SELFCARE app in online mode through net banking.

I had done this recharge yesterday at 20:52hrs and it has been more than 12 hours that my status did not update neither on the app, nor did I receive any text message regarding my successful payment and service validity update. I cannot make calls for the past few hours since BSNL did take the money at one go, but did not bother to update my number regarding the same. This was my first time updating my recharge through the app in online payment mode, but I never knew I will have to face such an issue.

It's an earnest request to you to look into this matter and help me resolve this issue since I cannot make my important job calls as this is my only number available and it is showing blocked.

Thanking you,

Regards,
Ishita Datta.

I've complaint here yesterday about bsnl prepaid recharge of rs 98 failure (on 31 may 2022 at 9 a.m. by credit card) and money not refunded. after that complaint marked as resolved without any solution. I made another recharge of rs 198 after no response from BSNL because I'd needed it.
I found that my no is not working after second recharge and I'm unable to make any call and use internet now. It's showing error 'sim terminal can not be configured remotely'. I tried many times the customer care no [protected]. It's useless and not receiving any input by us to select any option.
Please solve this issue asap! also give me any response before marking this complaint as 'resolved'
Govt. services are good but some employee made the whole service worst. Hope You are not type of that guys.
Thanks in advanced!

name- Yogesh Dixit (Khorna, post lutsan, Hathras, U.P. West)
no- [protected]

I've complaint here yesterday about bsnl prepaid recharge of rs 98 failure (on 31 may 2022 at 9 a.m. by credit card) and money not refunded. after that complaint marked as resolved without any solution. I made another recharge of rs 198 after no response from BSNL because I'd needed it.
I found that my no is not working after second recharge and I'm unable to make any call and use internet now. It's showing error 'sim terminal can not be configured remotely'. I tried many times the customer care no [protected]. It's useless and not receiving any input by us to select any option.
Please solve this issue asap! also give me any response before marking this complaint as 'resolved'
Govt. services are good but some employee made the whole service worst. Hope You are not type of that guys.
Thanks in advanced!

name- Yogesh Dixit (Khorna, post lutsan, Hathras, U.P. West)
no- [protected]

I've been unable to make outgoing calls since the morning, my validity of making outgoing is 12 June still I'm unable to make calls.
My BSNL number- is [protected]
Email- [protected]@gmail.com

I made a recharge of Rs 98 at 31 may 2022 at 9a.m. through credit card on bsnl official website. It's second time I'm facing such issue. price has been debited from my hdfc bank credit card and recharge was not done. I request that amount may be credited back or recharge must be done by early date.
bsnl no- [protected]

I have been troubled by 'no network ' of and on. However, for the past few days I have not been able to use my cell phone at all in the house. I am unable to run out everytime I need to make call.
If this cannot be corrected, I have no option but to move to another provider.
This area is Basavanagudi Bangalore

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 999xxxxxx could not be processed. Please retry after some time.

Please install my location a new BSNL tower
My location network is very bd