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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 442

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B
Balkrishan Karnani
from Ashta, Maharashtra
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rifeng

Address:Sri Ganganagar, Rajasthan

श्रामानजी मैने बेसिक फोन पर ब्रांडबैंड नेट का कनकसन लीया .जो सहि नहिं चला. अस कारण कनकसन कटवा दिया.विभाग मोडम वापिस जमा नहिं कर रहाहै व न हि 1800रु व अमानत रु850. कुल 2450रु वापिस खाते...
+1 photos
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M
Manya_Aynam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Registration

Address:Jammu, Jammu and Kashmir

Hi,
I recently got a new Landline and Internet connection at home. I wanted to Register myself online so that I can avail online services. As per the process, few weeks back I registered online with my Customer ID however; I had to recieve a call from BSNL customer care to tell me the password for my online account.
Its been a month I have not recieved any call or Email from BSNL. I need to avail the online services. My Customer...
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R
rimaghsh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irregular broadband service

Address:Goa

hi,
I have a broadband connection of BSNL and from last two years I am facing a problem with the DSL and Internet status light. The status light should always be on and stable but after some time the DSL light starts flickering and internet light goes off and during this time i am unable to surf or access the internet. The only option left is to switch the power of the modem off and switch it on again. I face this error after every...
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M
mirzaqaiser
from Gohana, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Dead Since 1 Month

Address:Rajouri, Jammu and Kashmir

My landline number 263296, is cut off since one month, and despite many complaints and visits to the office of TDE Ralouri, nothing has been done so far, and height of that bill for the same period has reached me. The lines according to them is cut from different places, effecting around 50 numbers, but they have shown their inability to lay a fresh cable as some shopkeepers are not allowing to let them perform their duties, it looks so...
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R
RAVIC248
from chennai, Tamil Nadu
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memorial service

Address:Chennai, Tamil Nadu

It is well known that BSNL died long-back but we forgot to do it's annual death remembrance ceremony. It's all customer care numbers are put on hold and no operator comes to speak even after a hold for 30 mins. Full of problems and money paid to them is fully waste. They don't have answer for any queries asked and not help in solving our problems. Thus I feel we need to celebrate BSNL's -death date- remembrance ceremony....
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G
Gandhi Hardik R
from Mumbai, Maharashtra
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Low internet speed

Address:Ahmedabad, Gujarat

I am facing low speed on internet in BSNL no. [protected] since 14 feb 2013. The speed was good enough till 13 feb 2013. So I registered complaint with docket no. B[protected] which was to be solved in 24 hrs as per their instructions. I checked it again on 15 geb 2013 the issue was unsolved. So I called their customer care again and asked for the problem they gave me excuses that I would be having network problem in my place. I am using BSNL...
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M
Manish Kothari
from Delhi, Delhi
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unauthorized charges of music,movies,games on demand by hungama

Address:Tamil Nadu

i have landline number with[protected] with bsnl broadband connection n they have been charging unauthorize charges for music on demand,movies on demand , games on demand by m/s hungama for the past 6-9 months i tried to call customer care so many times but they never answer the calls made i have never ever subscribed for all this music movies n games on demand by me but they are charging for the same for so many months i want bsnl to unsubscribe...
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J
juztchumma
from Mumbai, Maharashtra
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Internet connectivity

Address:Tiruchirappalli, Tamil Nadu

We have a BSNL telephone[protected] connection for the past 15 Years. The wires are all old and the connections from the exchange are also very old. The service gets disconnected every 3 weeks and also the Internet connectivity suffers due to these outdated wires. We have made numerous complaints to the concerned authority but they are refusing to change the old wires in the exchange. Kindly look into this issue....
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Pankaj brar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dsl link is not stable

Address:Chandigarh, Chandigarh

DEAR SIR

I have Broadband Connection and Tel number is[protected]. I could not get continues connection of internet because DSL link is not stable. I had complained frequently but I could not get any proper answer. Complaints always get closed with out confirmation. If I try to reach the concerned BSNL office, nobody gives me the appropriate answer or concern person not available.
In day we are trying many more times...
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S
sidra999
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP COMPLAINT

Address:Kanshi Ram Nagar, Uttar Pradesh

SIR BSNL CO. HAMARA MNP CODE REJECT KAR DETI HAI YE HAME UNINOR CO ME PORT KARANA HAI YE PORT NAHI HONE DE RAHI HAI
BSNL CO 3 BAR MNP REQUEST REJECT KAR CHUKI HAI
BSNL ME HAM 28/08/2012 KO AYE THE

NAME IMRAN AHMAD
S/O ABRAR AHMAD
R/O ETAH ROAD GANJDUNDWARA DISTT KASGANJ UP 207242
OFFICE SIDRA ENTERPRISES QADAR GANJ ROAD GANJDUNDWARA DISTT KASGANJ UP 207242
mail id [protected]@rediffmail.combr...
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S
sonivikram78
from Bengaluru, Karnataka
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deactivation of account

Address:Ajmer, Rajasthan

bsnl activated india games on my land line number without my permission and now they are not deactivating it and there is no option showing at india games site
its a fraud site they steling my money n bsnl supporting them
pls deactivate my account from india games
my land line no is[protected]
vikram soni
madanganj kishangarh...
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Address:Ernakulam, Kerala

To,
The Director
BSNL BHAVAN
Kalathiparambil Road
Ernakulam South
Cochin-682015

From,
N.AKHIL MATHEW
Njaliyath house
Thiruvankulam .p .o
Kottayathupara
Ernakulam (dist)
Pin : 682305
Ph : [protected]
Res : [protected]
Email : [protected]@yahoo.com

Respected sir/madam,br...
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A
abin2013
from Ernakulam, Kerala
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Complaint against bsnl land line

Address:Kerala

Respected Sir,,
I have land line of bsnl. My no. is [protected]. I am having it for near about 15 years. Now I am too frustraited about it service.Some time noisy sound only… Every month some thing is happening with that land line. Now I fed up. Everytime I gave complain there, Bsnl authority solve it after long time but after going well few days it become same. Here also previous month it was dead for so many days, . I gave a complaint...
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S
shabana anjum
from Ludhiana, Punjab
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Mobile Sim not activated

Address:Panchkula, Haryana

My mobile sim No. [protected] was deactivated automatically when i did complaint about this in BSNL office, Sector-5 they gave me a duplicate sim of same No. and take my original sim on dated 07.02.2013. They assured me that it will activate within 3-5 hours but stilll it is not activated. they charged me Rs. 100/- for the duplicate sim. when i again went to the office. they refused to return my original sim and they didnot listen to me and...
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N
nanduonline4u
from Hyderbad, Andhra Pradesh
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New Connection Denied

Address:Hyderabad, Andhra Pradesh

Dear Sir,
I am very much Interested to take BSNL Land Line connection at my home. Today I have contacted Chandanagar BSNL office to apply for new connection, I was looking for only Landline phone connection but i was forced to apply for Phone connection with Internet facility which i am not interested. Finally they have denied my request and said it's not possible to have landline phone connection with out internet. Kindly help...
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A
Anupam Khare
from Mohali, Punjab
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deactivate voice chat service

Address:Balrampur, Uttar Pradesh

my mobile no is [protected] and somehow a voice chat service is activated on this SIM CARD and now it's not getting deactivated.They just cut 30rupees per month from mobile balance.They are giving a number 12630035,but it's only for activation and rules for the service in which i'm not interested.
Therefore kindly deactivate this service from the user no.[protected].(as soon as possible)

reguards
br...
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shabana anjum
from Ludhiana, Punjab
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Mobile sim is not activated

Address:Panchkula, Haryana

Dear Sir,
This is to inform you that I'm very much upset on the activation service of BSNL Prepaid mobile connection having the no. [protected], I've provided address proof and ID proofs as demanded by the dealer (Resident proof and Voters ID copy) The number was deactivated For the same I went to the bsnl office in sector-5 Panchkula . They said me to take duplicate sim of the same No. It will be activated in 2-3 hours...
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S
sanyam142mittal
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Problem with Broadband

Address:Gautam Buddha Nagar, Uttar Pradesh

I took the BSNL broadband connection last week but it didn't work well even for single day. I registerd couple of complaints but no action has been taken. A person came to our home and said that there is no problem with broadband and problem is with the line. He gave the phone number of lineman. I called lineman and lineman said there is no problem with the line.
I am not sure what should I do next. I am thinking of getting another...
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SITA SHARMA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON-REFUND OF SECURITY AMOUNT AFTER SURRENDERING THE CONNECTION IN SEPTEMBER 2012

Address:Uttar Pradesh

The undersigned has requested BSNL vide letter dated 1/9/12 for disconnection of aforesaid Land Line Connection[protected]. Now the said connection has been disconnected by BSNL alongwith Broad Band, opted under Plan No. Home 299 C) in 1st Week of September 2012. The Telephone Set provided by M/s BSNL has also been handed over to Store-Incharge of SDOP, Vasundhara on 8/9/2012. Original receipt issued by Store-Incharge in this regard and...
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sr.pradeep
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Caller tune activation by itself and deducting amount for activation and renewal

Address:Karnataka

On[protected]:19:53am I got message from BT-TUNES saying I am charged Rs.1 for BSNL Tunes request.
I had kept my cell and slept on the night and saw the messge in the morning. I didnt request for any BSNL Tunes and this has been done by itself.
Also when I checked the balance it was not just 1 Rs, but 18 Rupees have been cut from my balance.

I called customer care. But they asked me to call later as their server...
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