Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Good afternoon

I Venkatesh K made payment to BSNL for a new connection on 6th November 2019 through GPay to Mr Sudhakar who is JTO at the branch and I got the number allotted and till date we have got the connection and there no proper response from the branch and from customer care people are disconnecting the call in between without providing the solution, requesting to provide me with the solution below are the details

Name: Venkatesh K
Contact no: [protected]
Amount paid: Rs-645/-
Allotted land line no:[protected]

Thanking you.

My bsnl number is [protected], and [protected]. internet is not working from 2 days.if works internet speed less than 2g. whenever we tried to call 1503 bsnl customer care, they always said our system is not working call after 2 hours and disconnected the call rudely. if my bsnl internet don't work after this complain too. I will think to port my numbers and all bsnl family numbers into other networks.

My handset is working propery and other sim card are working perfectly in same particular handeset. please solve the issue. my number is [protected]

Landline cancelled in Feb[protected]. Yet to receive the refund amount from BSNL.

Request the refund at the earliest.

Sir/Madam,
Mobile Number [protected]-Airtel, But instead of Airtel recharge option scroll down wrongly got selected as BSNL and Rs199 recharge wrongly done. So I request revert my money back. Transaction Reference ID -[protected]

As I have already paid all my due amount, then why its showing uncleared amount.
I paid full amount in september and its still reflecting in my civil.
I have all proof.
My payment transaction,
Your pending amount details everything.

One of your employee told us to pay the same amount.
Now no one is responding, whenever I call customer care, it shows my contact number is wrong, what the lazy system you are using.

I will share all the details on twitter
And will prove that how your company and your company employees making the customer fool, and giving metal stress.

I am again attaching the details, and conversation screen shot with your employee, who told me to provide noc in 10 days, and that commitment done in september 2021, now its 2022.

I am waiting noc from 4 month, and yes one more thing, I am.continuing receiving legal notice from your side.

Which is giving mental harrasment in from of my father.

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 98xxxxxxx could not be processed. Please retry after some time.

Contacted customer care. The reply is wait for 24 hours. After 3 days i have contacted today. The reply is wait for 2 weeks.

Reason is technical issue/server problem.

Asked to register the complaint and to send sms. They said there is no instructions to take as complaint for mnp.

To whom i have to approach now.?
Kindly take necessary action to provide UPC for MNP

I have recharged BSNL mobile number of Rs.220 through phonePay . Transaction was successful and the amount has been deducted from my bank account. Even after 24 hours, it is not reflected in the mobile number and still cannot make an outgoing call or sms. Wrote an email to [protected]@bsnl.co.in, but still no response. Tried to contact the customer care but call is not connecting due to zero account balance.
Date of incident: 04...

Im not getting my UPC code. I am constantly getting messages like "Your request for UPC has been delayed. Please wait while your request is being processed."
"Request for UPC for your mobile no. could not be processed. Please retry after some time."
I have tried again and again but constantly getting this message. I want to PORT my mobile no. To Airtel ASAP. But im not getting my UPC code. Its costing me 1.50rs per message of PORT to 1900 .. im being exploited.

I made my recharge through google pay and the status i could see is operator confirmation is pending from operator end.. Recharge has been made 24 hours ago and still it doesn't reflect.. . Its an incovinience to its customers and it is not the first time too.. Kindly process the transaction and confirm as soon as possible.

Hello,
When I try to register myself into bsnltunes.co.in, it says :

Registration Request Failed.

Please help to fix this !!

Also, How can I open the "My BSNL Tunes" application; it asks for my mobile number but never sends the OTP. So, how can I login into it. I have recharged my number with the 1999/- pack. But if I cannot set BSNL tunes, then it's a real problem with BSNL.

Help to resolve this kind of issues.

Thank you.

I have been reporting a problem with the broadband connection ever since it was installed. The local support company has tried everything saying it will work fine but to no avail. Yesterday I called up helpline to log a complaint. The same evening it was closed as resolved without anyone visiting us. I lodged another complaint yesterday evening and it has been closed as resolved this morning again without any assitance / resolution. Is this a joke???!! Please try and get your act together because you insist on monthly bill payment 10 days before due date which we pay. Your serivice has reached the lowest level possible.

George

Sir when I trying to port my mobile number [protected] form BSNL to Anthother network the UPC code have not generated because of the company not providing any code to ur request could not be processed they are sending Rply when we send 5 to 6 sms

I have been trying to get upc code from bsnl and no response from customer care and they request me to upgrade to higher plan.

later after upgrading when i try to port .

First Message : Your request for UPC has been delayed. please wait while your request is processed.

2nd message : Request for UPC For you mobile number : [protected] could not be processed. please try after some time.

Hi, my sim numbered [protected] is getting a message "sim card registration failed" in between some times. At that time, who ever calls to that number will get a message that the number has been switched off. Can you please solve this issue

I recharged my mobile no [protected] form phone pay app on 21/12/2021. but still recharged is not credited into my bsnl mobile no. I called to phone pay customer care they said that recharge is pending from bsnl end and told that operator id is 1446359 and screenshot of the recharge is attached with transaction id so please resolve the issue.

Sir,
for my bsnl mobile recharge an amount of Rs.701/- is debited from my account through transaction ID no-NX21122810461776036184291. but my mobile is yet not recharged

I submitted the request to disconnect my BSNL broadband on[protected] and the outstanding amount was payed in cash on the BSNL counter. I have a receipt for the payment but I was not provided a receipt for the disconnection request. All the previous payments were made online.

Due to some mix up at the BSNL end, my connection was not disconnected and they continued to send me the bills and deducted the same from my security deposit of Rs. 2000 and now they have sent the recovery notice for an additional amount of Rs. 418

I have not used BSNL broadband services since April 2021. I have been using other services such as Airtel broadband because the BSNL services were very very poor in quality and downtime. You can check the data usage on the BSNL broadband and find that I truly haven't used their sub-par services since.

Even after several complaints, no action is being taken by BSNL and they continue to harass me for more and more money. I am fed up and totally frustrated. I do not have time to deal with all this. Please help me. I am an honest and hard working individual.

I want the security deposit of Rs 2000 be refunded in full and the outstanding bill of Rs. 418 be waived off.

I requested for a recharge of my BSNL prepaid number through BSNL app on 25.12.2021. Aoumt got debited from my account through UPI but recharge shows unsuccessful. UPI I'd[protected]

Getting below error message on sending PORT out message to BSNL. Please assist.

Your request for UPC has been delayed. Please wait while your request is being processed.