Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My name is jyotiranjan Mohanty, i want write against complaint bsnl fiber vendor in jagatsinghpur, odisha, 754103. My telephone no is 291390. The vendor provide service over fiber and they took money around 6000 for the wires and modem and services. After completed the connection and used 1 month no issue then, even one day my modem has blinking red light and i contact t know the problem then they tell me your wire was cut even your side in pol or anywhere and they came to repair them. Then they didn't came and didn't receive my phone 3 to 4 days totally i disconnected internet and i connected because of need. Even i was previously custmore of bsnl normal bordband connection but they didn't provide service and take charges. So i discontinue the service. After bsnl fiber thought that bsnl improve them no they always gives bad service provide and the vendors also only money matter for them. If contact me for help -[protected]

I tried to port my BSNL number but while sending the port request I am getting theese two messages

Message 1
Your request for UPC has been delayed. Please wait while your request is being processed.

Message 2
Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

I tried many times and still recieving the same. But at the same time I tried with anotjer airtel number and I recieved the unique porting code(upc) at that momment itself.
I tried contacting the customer care and they are least bothered about the same and asking me to wait for 1 week.

I saw many customers having the same issue in the internet and they all got their UPC after complaining in the consumer helpline.

My number which I am wishing to port is +91-[protected]

From yesterday my prepaid sim card is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set. My sim card when used in a different hand set the same result received. Other BSNL sim cards used in same location work perfectly. Please help.

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

They are showing 197 plan in which frebies for 18days only highlighted ZING for 18days but not voice calls and sms.
Now they are cheating people that voice and sms also comes under frebies .
If it's so why aren't they highlighting them also.They are treating customer who do that recharge as fools.
When I had a call to customer care for details.

While i am aplying to mobile number portability there is a sms given to
"Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

Please help

I had recently tried to recharge for my number but recharge failed and cash has been debited from my account. Kindly do the needful and do refund the amount or proceed the payment.

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.please resolved this sir.

I am unable to send port message to 1900 .Even though I have recharged my number with rs 147 and Rs 10.

My message to other persons are being sent it's only port message to 1900 which is showing failed to deliver .

I had complained to customer care but they are just noting down complaint number and doing nothing .
Any help would be appreciated . Thank you

I have a BSNL SIM card number - 73******15 which my family uses and i recharged it with my own (different) number.
I had a due date on 1/5/22 and i recharged For my relative on 2/5/22 with Rs 187 pack ( 2GB/day for 28 days) PRBT 187.
I was able to Recharge successfully but I was unable to call and use data. So I contacted the Customer Care and they were unable to resolve my Query and going off track. They did not listen to me and giving me Stupid advices instead of resolving my Query. They were telling me that i have not paid and that my SIM was Inactive and when asked why they had no answers and kept cutting my calls. I have Recorded Conversation to backup my claims. One Customer Care guy told me to recharge with Rs 153 again to activate my card but it didn't work.

Transaction ID (Rs[protected]
Transaction ID (Rs[protected]
Customer Care Phone number[protected]

I have Sent Multiple Emails to different Authorities as specified in the BSNL Website but to no avail.

Desirable Resolution - Full Refund of Rs 340
I am requesting you to please resolve my Query as soon as possible

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. [protected] is my mbl no.

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.why this msg is forwarded.and what is the solution for this?

My mobile no [protected] and [protected] both are bsnl but in my home bsnl have zero network so i asked them for port number upc code but its been 23 days and they are repeating the same after 24 hours your problem wiil be solved for the past 23 days please help me i have to go out 5, 6 kilometres for a transaction
this company ruined my bussiness
please do some rapid action many people is facing the same problem

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house
and is of no use as no one is using landlines at this stage at my location. Request your kind consideration to shift/remove it at the earlist.
Complete address is mentioned below along with photograph of the pole.
Address is as follows

23/5 E Block Meeankshipuram Near Chaudhary Charan Singh Market, Meerut, UP, 250001

Prepaid - Incoming and Outgoing calls not working from past 10 days even recharged.

I have made the recharge on time for my prepaid mobile number ([protected]) where as the services were stopped. I have made the recharge twice again but no luck.

When I have tried calling the customer care (1503) they are putting my call on hold and disconnected for initial days. Finally they have accepted my complaint 3 days ago. But didn't resolved the issue.

I have tried calling again after multiple retries, the customer service agents were not able to even resolve the issues and asking me to file the complaint if you wish to the consumer complaints.

Please resolve the issue asap as am losing the important calls to my mobile number or please allow me to port asap.

The BSNL Mobile Number is not having the speed of 3G data speed and No signals at some locations.
The network tower signal strength to be monitored by the BSNL staffs engaged for maintenance and the mobile plan should give enough speed to each and every individual.

My mobile no [protected]
While i am aplying to mobile number portability there is a sms given to
Bsnl
Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Hello There,
We are living here at village Kupawade, Kudal, Dist. Sindhudurga, Maharashtra 416632.
Here at Primary School (Purn Prarthamik Shala Kupawade, Shala kramank 1) BSNL mobile network tower installation work is going on.
BSNL authorities who came to check place, then ignored PRIMARY SCHOOL which is very very close to place where tower installation is going on.
Also beside to the tower place there are 2 families are living and it's very close to road (at edge of road) which is now going to convert into highway very soon (work is in progress) .

Still how BSNL given approval to build mobile tower over there.

My humble request is to stop development of BSNL mobile tower over here at Kupawade and move it to upward mountain region.

Distance between school and BSNL mobile tower is less than 100mtr. And it's against the rule. Reference : https://housing.com/news/mobile-tower-installation-on-property/
It's very very sensitive issue for PRIMARY school's children.

BSNL management please think about it and move this tower to other place.

Thanking you.

Hello There,
We are living here at village Kupawade, Kudal, Dist. Sindhudurga, Maharashtra 416632.
Here at Primary School (Purn Prarthamik Shala Kupawade, Shala kramank 1) BSNL mobile network tower installation work is going on.
BSNL authorities who came to check place, then ignored PRIMARY SCHOOL which is very very close to place where tower installation is going on.
Also beside to the tower place there are 2 families are living.

Still how BSNL given approval to build mobile tower over there.

My humble request is to stop development of BSNL mobile tower over here at Kupawade and move it to some mountain region.

It's very very sensitive issue for PRIMARY school's children.

BSNL management please think about it and move this tower to other place.

Thanking you.