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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 22, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 450

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P
pargu
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate hungama movie on demand

Address:Pudukkottai, Tamil Nadu

I have been receiving extra charges on my broadband bills for the last 2 months for hungama music and movies which i had not subscribed to. I have been wrongly charged for services i had not asked for nor had utilized. I paid extra amounts for the last two months. So please be refunded extra amount as deductions in my next bill. The hungama service should be immediately terminated from my account.
Land Line No. :[protected]
Mobile...
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S
salvin
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EasyVault

Address:Thrissur, Kerala

This BSNL people are charging Rs. 20 per month as easyvault service chrages. I haven't even enabled any services and registered a complaint against that. Nothing happened after waiting for more than three months. Today also they charged Rs. 20. I am not able to contact their customer service after waiting long hours in queue....
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K
KRISHNA CH SANYAL
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill delivery problem

dear sir ,
several times i knock my nearest telephone exchange (krishnagar telephone exchange, krishnagar, nadia), but no fruitfull result
from my service provider. it is very hazard for me. kindly take necessary action.

ph no.[protected]...
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S
soub078
from Pune, Maharashtra
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INTERNET SERVICE

Address:East Medinipur, West Bengal

I HAVE AN BSNL EVDO PREPAID DATA CARD....MY CARD SEEING FULL TOWER ALWAYS....NET SPEED IS VERY VERY SLOW....AND IT DISCONNECTS AFTER 10-15 MINUTES.....WHAT A KIND OF SERVICE...HATE IT......
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P
Pankaj72. Thakur
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Continuous call from a BSNL landline number

Address:South Delhi, Delhi

Hi I am getting continuous calls from a BSNL landline number by a girl, Phone Number [protected] on my cell phone of airtel ([protected]), Location NEW DELHI,State NEW DELHI, Operator BSNL. I told them that this a wrong number but she keeps on calling, when called back it was picked up a lady she denies that she ever called on my number. I am fedup with this call, even I marked this number in reject list but I can see constant miss call...
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A
akshay1611
from Pune, Maharashtra
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REFUND AFTER SURRENDER

Address:Pune, Maharashtra

Hello,

I had surrendered my telephone no. 27480951on[protected] and had done all formalities on the same date.
i had this landline at akurdi.
the bsnl office i did all surrender and billing was of chinchwad.
still i have not received the cheque of my refund after surrender, they say that they have posted the refund, so that refund goes to air i suppose.
pl help me out in getting the refund.
br...
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S
Soumen Atta
from Kolkata, West Bengal
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Service activated without my approval

Address:Hooghly, West Bengal

From
Soumen Atta
720/1, Ram Mohan Sarani
P.O.- Baidyabati, Dist.- Hooghly
PIN- 712222, W.B.
Telephone no.:[protected]

Sub.: Unsubscribe the service: "BSNLHungama Games On Demand HUNGAMA MOVIES-HUMOV"
Sir,
Without my approval "BSNLHungama Games On Demand HUNGAMA MOVIES-HUMOV" service has been activated in my broadband account and charges has been added...
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S
sheikh sabir
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very slow internet speed in "2 mbps speed - plan 850 "

Address:Ujjain, Madhya Pradesh

I have a Internet plan 'rs.850' (speed - 2 Mbps ) but speed is very slow.
& nobody Solved My Complaint I am Trying last 9 Days.
so please solve my problem imminently other voice i m going to The Court.

My email - [protected]@gmail.com
Mobile no. - [protected]
Add. - Police Line Ujjain, Madhay Pradesh....
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V
vishal harode
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payment

Address:Nagpur, Maharashtra

payment debitted from my account for unsuccessful transaction...
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S
Shahana S
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud and no service

Address:Hyderabad, Andhra Pradesh

Hello,

I have taken the modem from BSNL office Charminar the lady rep sold me it was from shreejay Enterprises in Janauary 2011 few months modem worked well but since October it's not working and it's under warranty I call shreejay to repair or exchange every time they say will send or contact Hyderabad office but nothing happens,,I visit BSNL the lady says the guy rep from it come so exchange it but then he doesn't...
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N
Neenu Kurian Pattara
from Mavelikara, Kerala
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deactivate hungama music and movie on demand

Address:Alappuzha, Kerala

ihave already instructed you to deactivatet the hungama facilities installed in my telephone no[protected] in the first week of this month itself but still we are charged Rs 258 per month.So please deactivate hungama music on demand and hungama movie on demand facility in[protected] immediately....
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M
mayur853
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fusion lounge unsubscribe

Address:Bangalore, Karnataka

My phone no is [protected].From last 7 weeks i am getting a message from +[protected].it says that thanks for subscribing Fusion lounge for a specifed date at RS 5/-.This happens every week.I had never subscribed this service.But i am still getting messages .the money from my account is getting deducted.I had raised a complaint in BSNL ,but the lazy and arrogant service providers are not seeking any atttention to it.
Please look...
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I
IndianAtHeart
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regular Internet Disconnections

Address:Ahmedabad, Gujarat

In past 4 months, I have lodged tons and tons of complaints to BSNL for broadband related issues, and today it was just disgusting the way my telephone was literally disconnected by someone named Mr. Mishra.
He is reachable on[protected] and his mobile number is[protected].

So, here is my most recent complaint email that I just sent today:

"Respected Sir,

In past 3 months, I...
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J
jagannath abiswal
from Ajmer, Rajasthan
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indiscipline comments

Address:Angul, Odisha

one nos of customer phone no- [protected] phoned to my wife's nos and abusing unparliamentary sentece today over phone.
please let us me know their name & address to file a complain to the polic.

Hope your immediate responce will be highly appriciable to us.

With Regards,

J Biswal...
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G
gargh16
from agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong charge of bill

Address:Agra, Uttar Pradesh

sir,

this is to inform you that i pawan kumar gargh r/o 16, nehru nagar ,agra is a very
old customer of bsnl. my land line no. is :[protected]. on dated 19/03/2011, the
broadband was installed at my home on the above number. from the same date , there
are many issues regarding my bills, since the same date , i am giving letters to
the bsnl department, since for every bill, either i do not receive...
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M
mrgoud
from Hazaribagh, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TO BLOCK SIM CARD

Address:Jharkhand

I have lost my mobile phone on 15/12/2012 so please block my sim of mobile no-[protected]....
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U
Unni Krishnan Paravoor
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT GETTING INTERNET

Address:Ernakulam, Kerala

Sir,

I am a new customer of BSNL, Broadband connection. My tel.phone no:[protected] in Ezhikara Exchange area in Ernakulam, Kerala. I got the new connection two weeks back with 499 plan and I used internet connection for two days with unproblematic speed & network. But, later the connection was failed and I've intimated the problem to complaint desk. Then a Line man came to my house & checked the connection and...
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M
mehtakumar
from Barh, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

etop up recharge failed

Address:Katihar, Bihar

Dear sir, i have recharged my mobile no.[protected] from the BSNL website etop up prepaid recharge through SBI debit card for the amount 111/-on 14/12/2012 at 12:39 pm and i have got the massage of debiting my a/c on pos 15131 at billdesk-bill pay txn#[protected] but the same amount is not crediting into my mobile phone a/c till now.please see the matter....
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T
tejan77
from Bardoli, Gujarat
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To not receive customers call on BSNL Care

Address:Gujarat

Hello sir...

I am using BSNL Sim card. Yesterday, my Sim blocked due to my ignorance. My Sim card requires PUK (Pin Unlock Key) to get unblocked. I tried to look for this on BSNL's website (http://www.bsnl.co.in).
There is said to consult customer care helpline [protected] ( I have attached a screenshot of this.). But the thing is that this number is not working!!!
This number is not available. I tried to...
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Address:South Tripura, Tripura

my EVDO CARD IS NOT WORKING PROPERLY & very slow. PLEASE CONTACT IMMEDIATELY
Hi,
I have recharged BSNL DataCard no [protected] for Rs. 800/- through paytm.
plesae send me my call details/history of Reliance no.[protected]...
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