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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 458

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A
A.Venkateshwarlu
from Lalgudi, Tamil Nadu
Oct 25, 2012
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Address: Tiruchirappalli, Tamil Nadu

I am presently using Broad Band Home Combo Plan 900 on my home landline phone.

I am having internet connectivity problem in my home broadband connection.
Often the internet connection gets disconnected and sometimes is not functional at all.

I have given complaint three times and they have asked us to bring the modem
with laptop. They have checked and said the modem is OK.
Still the problem persists.

I have studied the problem myself and found that the DSL light on Modem which is the indicator
of line connection often flickers or switches off.
Once the DSL light starts flickering or switches off, the internet connection indicated
by INET light goes off. This happens once in 10minutes.
Each time the line connection becomes faulty we need to wait alteast 10 to 15 minutes for it to
stabilize and restore. Again after 10 minutes the internet connection gets disconnected.

I have been suffering with this problem since 3 months.

A.Venkateshwarlu
Trichy
Aug 13, 2020
Complaint marked as Resolved 

BSNL Broadband — CONNECTIVITY PROBLEM

EVERY THIRD DAY MY BSNL BROAND BAND DOES NOT GET CONNECTED. THE LINES ARE CLEAR BUT I DON NOT GET THE CONNECTION, REPONSE FROM BSNL IS WORST AND I HAVE NEVER FACED SUCH A POOR RESPONSE FROM ANY BODY THEY DONT EVEN BOTHER TO CALL US TO KNOW THE STATUS. IF IN CASE THIS IS SEEN BY ANY PERSON IN BSNL ATLEAST HAVE THE CURTESY TO CALL ME AND FINND OUT WHAT IS THE PROBLEM.

SATHYA KUMAR S
[protected]

Home combo Plan — connectivity problem

I am from Tripunithura, I have a broadband connection with my number 2780451.I had given a complaint that the internet is not working, but nothing has been done so far. Its been 4 months since i took the broadband connection, but the condition is pathetic. The broadband connectivity goes of within minutes of my logging in. I had placed the complaint online, visited the Tripunithura exchange but nothing has been done so far and no one has come so far. I had to resort to private net cafe to use the net when i have net connection at home.Its disgraceful that a company as big as BSNL is not able to get it rectified. Its a shame that the conncectivity is bad and there is absolutely no redressal of the problem and this is display of absolute slackness, which is least accepted from a company like BSNL.Do releive me of this by taking back the modem and reimburse the modem purchase amount and other charges.

Regards

K.Raghu
CONNECTIVITY PROBLEM

EVERY DAY MY BSNL BROADBAND CONNECTIVITY GETS BROKEN DOWN 4-5 TIMES IN A DAY FOR 15 MINS TO HALF AN HOUR. THE TELEPHONE LINES ARE CLEAR BUT CONNECTIVITY IS NOT THERE. THIS REFERS MY COMPLAINTS NOs 1445760 AND 1463439. THE REPONSE FROM BSNL IS THE WORST. SPOKE TO SOMEONE IN BSNL NOIDA NAMED "UMESH" THREE TO FOUR TIMES. HE ASSURES THAT IT WILL BE MADE ALRIGHT OR SOMEONE WILL VISIT YOU TODAY. BUT NEITHER IS CONNECTIVITY IS IMPROVED NOR ANYONE VISITS TO SEE THE FAULT.

WHOM TO GO TO FOR THE COMPLAINT?

DK NAGAR
[protected]

BSNL — CONNECTIVITY PROBLEM

The connection is automatically disconnecting for several time in a day it has been occurring by last monday. But no action had been taken till now.
Hello
since last four days net is not functioning. my land line no. is 2290050
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    rajeshnani09
    from Hyderabad, Telangana
    Oct 25, 2012
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    Address: Hyderabad, Andhra Pradesh

    Dear Sir/madam, we were once BSNL costumer our ph no: [protected] with all due respect i must say in the most polite way possible: BSNL customer service is the worst ever.We were using bsnl landline+broadband, for almost 10 years and now when we moved to a new location.They blindly rejected our request for installation of landline+broadband, due to requirement of installing a separate box.Not only that they even have to refund an amount of 2,000+ and they have literally blocked it for about an year.Now this shows the lack of integrity and complete lapse in administration.I am just putting my concern in a much friendly manner when compared to what exactly i am going through.Bsnl i will never be your customer again.And no thanks for all you have done.

    Our bsnl head office is located at: --> patny centre,hyderabad
    real pain in the back contacting them.
    i dont even hope that someone will look into this.

    BSNL — Lack/ delay in service

    1. I have changed my Broad Band home plan 250 to home plan 750 (unlimited) on 25 Jun 2009. (Copy enclosed for ready reference)

    2. Subsequently a bill of Rs. 2373/- (Rupees two thousand three hundred seventy three only) was sent vide bill No 36699168 dt 07 Aug 2009 (Copy enclosed). The matter was discussed with local BSNL staffs in detail and they assured me to get the bill appropriated.

    3. Again a bill of Rs 3117/- (Rupees three thousand one hundred seventeen only) for the month of Aug 2009 vide bill No 37435804 dt 07 Sep 2009 (Copy enclosed) was sent, which shows my Broad-band Home plan250 and the local authority failed to explain the reason of the lack / delay in service.

    4. It is worth mentioning that usage portal of BSNL showed my Broad-band Home Plan750 (unlimited) during month of July 2009. But after change of Web page design (during the month of Aug-Sep 2009), it is showing Broad-band Home plan 250.

    5. I have registered my grievance on your web site on 14 Sep 2009 along with an Email to [protected]@bsnl.co.in. But no satisfactory action has been taken so far.

    6. In view of the above, you are requested to kindly look in to the matter and do the needful at earliest.

    7. Thanking You.
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      N
      N_S
      from Bathinda, Punjab
      Oct 23, 2012
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      Address: Lucknow, Uttar Pradesh

      I am a Bsnl wireless prepaid cellular service customer...From last 2 months at various incidences a charge of either Rs5/- or Rs10/- or Rs20/- is deducted from my account for different services which are not requested by me.
      As soon as i recharge my account the amount is deducted within3-4 days..leaving the balance to either Rs1 or Rs2.
      During the duration of last 2 months atleast 6-7 times my balance is deducted in a similar fashion.Each time i have registered a complaint on customer care of bsnl. At each instance they have either assured me that such deduction will not happen in future or my balance will be refunded..but none has happened so far..Last 2 deduction of rs 5/- each have happened on 22 October 2012 and 21 October 2012.
      At each complaint registration i was given a docket number...some of such docket number are-- J21UE306321; I10UE307936; H10UE302938.
      So far there have been no positive response from bsnl...Expecting for a quick and immediate action on the issue from the forum.
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        leelavvuthaman
        from Amritsar, Punjab
        Oct 23, 2012
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        Address: Thrissur, Kerala

        my land line not working for past 10 days complanit booked in 198 but no action.Before one year this is also occured,my mother driectely went to book complaint in thottipal exchange, that time my mother gold chain( having 24gm ) theftedBSNL IS RESPONSABLE FOR MY LOST

        BSNL LL — BSNL LL not working from last 10 days

        Hi,
        I have a BSNL LL[protected] at my home and its used for my mother as she is alone at home during my office time. My phone was dead before 10 days and till date(22nd July 10) it is not wroking. I locked the complain almost 5 times but every time complain got resolved auromatically without informing me prior. we are moving towards globlization and also BSNL (no. 1 service provider in INDIA) speaking about 3G stuff , still this type of poor service damage image of a large goverment LL/mobile/BB service provider...
        Hope my message conveyed by concern...

        Yogesh P
        ahmedabad
        Dear Sir / Madam,
        This is regarding my BSNL landline no . 2687102 (Ambernath) It is dead since past 2 months now. I have logged a complaint 1000's of times but it is not resolved yet.

        Please need your help.
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          pvvsnmurty
          from Jabalpur, Madhya Pradesh
          Oct 23, 2012
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          Address: Bhopal, Madhya Pradesh

          My BSNL landline telephone Number :[protected] at 99-Balaji Nagar, J.K.Road, Narela Shankari, Bhopal-462021, Madhya Pradesh, India has not been working since one and half months.

          I have tried to lodge my complaint on BSNL computerized number 198; but it was not working properly.

          I request that my above landline number be retified immediately

          P.V.V.SATYANARAYANA MURTY
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            B
            Bala T
            from Bankura, West Bengal
            Oct 23, 2012
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            Address: Tamil Nadu

            I am being charged Rs. 5 every week for an useless message. Please deactivate it from my number [protected].
            I am receviing msg from[protected] in every 15 days,saying that "Thanks for using our love message. Your service has been renewed.Rs.15 charged"This happening continuesly from last 6 month and without my acknowlegement and permission. I am getting much fustrate please help me to unsubcribe all these worst things
            My number is [protected] . I am a BSNL prepaid customer. I have charged Rs 30/- per 15 days from 1month from 55678 , i got message f every month that "Thanks for using subscriotion service, You have charged Rs.30 for 15 days .I want to unsubscribe this service . when i sent unsubtad to 55678 it always reply temperary error..... Please unsubscribe this service immediatly.& i want refund me balance i.e cutting by bsnl
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              surenpal
              from Jind, Haryana
              Oct 23, 2012
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              Address: Lucknow, Uttar Pradesh

              Dear Sir
              I am service taken of sim bsnl east from bsnl service provider. My complaint is in my sim mobile no is [protected] . on dated 16 october 2012 the company deduct the payment of DATING7 service of Rs.7/- and again send message ur dating7 renewed on 23 october 2012 . But sir i am not taken that service on my cell no .Today i talk to customer care the executive is Mr. Vishal at 22:31 pm , that person didnt listen my complaint and only he tell me ur payment deduct in bsnl service when ur surfing . but the meaning of DATING 7 IS other when meet some one than u take service . but my sim always put in in my net shutter . how could he say , I say u check it properly my record, I never activate that service . Please refund my money back that person Mr Vishal doesnt give answer properly.
              So sir Please refund my money back.

              Regards
              surendra pal singh
              DEAR SIR/MADAM,

              MY SELF PRITESH G RUPAREL FROM EQUITY HYUNDAI MORBI. WE HAVE A FOUR CONNECTION OF YOUR COMPANY. OUT OF THESE WE ARE NOT RECEIVE A BILL FOR BELOW MENTION NUMBER FROM LAST 2 MONTH (SEPTEMBER & OCTOBER). WE ARE ALREADY GIVEN A PAYMENT OF THIS NUMBER. SO WE ARE REQUEST YOU TO PLEASE SEND A HARD COPY AND SOFT COPY. DETAILS ARE BELOW:

              BSNL NUMBER:[protected]
              PAYMENT DETAILS:
              AMOUNT : 4871/-
              DATE : 26/12/12
              RECEIPT NO. RJT[protected]


              CONTACT DETAILS
              EMAIL ID: EQUITY.[protected]@GMAIL.COM, EQUITY.[protected]@GMAIL.COM
              CONTACT PERSON: PRITESH G RUPAREL
              DESIGNATION : ACCOUNTANT
              MOBILE NO : [protected]
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                balachandraghegde
                from Mumbai, Maharashtra
                Oct 22, 2012
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                Address: Uttara Kannada, Karnataka

                My Mobile no is [protected].I am recieving the message from BT-ITIMES and unauthorised deduction of Rs10/7days. Kindly unsubscribe the follo and stop deduction immediatly and send message to my mobile no.My Email ID - [protected]@gmail.com
                Aug 13, 2020
                Complaint marked as Resolved 

                BSNL CELLULAR — Unauthorised charges

                i got a message through BZ-55888 for dating services, nothing mention about subscription n charges, i replied n got another msg that, i have subscribe n Rs 15 charged..this is like robbery
                I am a resident of kanpur and Telephone number is[protected]. They sent me the wrong billing charges for my broadband. I am quiet sure that i have not been used so much internet for the period they are showing. Also what BSNL has done that they are not giving me access to check my usage on BSNL portal. I am racing to there offices from last 2 weeks and every time every person sents me to different suthority and different BSNL building. I have moved to all the BSNL departments and concerned authorities in Kanpur but nobody is providing me any solution. Also when i ask them to show my usage they always keep telling me stories and keep saying that we are not having that and this is coming from somewhere else. They are seriously creating a big problem to me and i am in very stress condition as i do not know to whom should i concern. I think they are cheating me and misguiding me in order to hide the face. Please provide me the solution as i am really very mentally stress and realy tired of keep going in all their office leaving all my important works. I have approached to all the levels of realated authorities but i did not get any solution.

                Thanks
                Shekher Nishank
                Mob : [protected]
                Home:[protected]

                BSNL — Unauthorised deduction of call charges

                Sir,
                Today I received a missed call from +[protected]. I called that number thinking that some known person could have called me.One lady attended and said some "namaskar". Knowing that some new person is speaking I cut he call.Call duration is 38 seconds.I was charged Rs 20- for this call.How is it charged? How to avoid this type of Day Theft?
                My Mobile number is : [protected]
                E-mail ID: [protected]@yahoo.com
                Thanking you,
                p.thangarajan
                My prepaid mobile number for BSNL (TamilNadu Circle) is 91-[protected]. I am getting messages that I am being charged Rs 5/= for calls or services for[protected] of which I am unaware of. Please look into this and kindly do the needful to reverse thsese charges, under advise to me. I am sending this request from this portal since I could not find BSNL website for lodging this complaint with their customer service. Please send me a statement of my charges. Thank you, Vinod P Vengatteri
                My prepaid mobile number for BSNL (TamilNadu Circle) is 91-[protected]. I am getting messages that I am being charged Rs 5/= for calls or services for[protected] of which I am unaware of. Please look into this and kindly do the needful to reverse thsese charges, under advise to me. I am sending this request from this portal since I could not find BSNL website for lodging this complaint with their customer service. Please send me a statement of my charges. Thank you, Vinod P Vengatteri
                UN-AUTHORISED DEDUCTIONS

                I have been using post paid mobile No.[protected] for more than 10 years, but was never charged extra BY BSNL. However, For the last one month or so, unauthorised charges is made from my post paid mobile @ Rs.15/= every 3 days.with a message from No.5433402 " YOU ARE CHARGED Rs.15/= FOR RENEW OF SERVICE FASHION" which I never knew/ subscribed to.

                As there is no provision in BSNL for lodging this type of complaint I am sending this request from this portal. Please unsubscribe/ Stop renewal and stop deduction immediately and pl send he statement of my bill for May, 2016 to email [protected]@gmail.com

                K.KHONGWAR
                M-[protected]
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                  Sabu TVS
                  from Mumbai, Maharashtra
                  Oct 22, 2012
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                  Address: Kottayam, Kerala

                  Sir,
                  My land line (BB) No[protected] is out of order since last two months and I had lodged an online complaint on 06 September 12. I had also approached BSNL office staff Kaduthuruthy many times for rectify the fault. But they have not taken any action till date.

                  Therefore, you are requested to instruct concerned office to take necessary action to get it repaired at the earliest.

                  Home Landline — out of order

                  We have an landline connection with the number[protected]. My bsnl landline was dead for past 2months. I complaint to customer care 2times. But still now(19/07/2011) i dint receive any response from your side. Due to non functioning of my BSNL Landline phone, i am unable to contact my business People. What is the solution to me? So kindly send your people and do some needful.

                  Thanks
                  Leela
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                    nishreyas
                    from Mumbai, Maharashtra
                    Oct 21, 2012
                    Resolved
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                    Address: Karnataka

                    dear sir/ma'am,
                    the land line numbers[protected], and[protected] both the have been shifted to the address # 81, 5th cross, adarshanagar, brindavan layout, haramavu, banaswadi post banglore-43.. It is almost 2 months and the connection has not been provided yet.. When contacted the nearest bsnl customer service centre reply is always ''no feasibility'' .. I don understand in this modern day , and that too in a place like bangalore (THE IT HUB) there is feasibility issues o[censored]nderground fibre cables.. I request you to take the necessary action, and pls rectify the problem as there is none of the two connections working for both land line and broadband.
                    pls kindly do the needfull..
                    thanking you
                    NISHREYAS
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      ZahidRBhat
                      from Panaji, Goa
                      Oct 20, 2012
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                      Resolved

                      Address: Baramulla, Jammu and Kashmir

                      I am a subscriber of BSNL for the past 6 months, it is a very bad experience, my phone is out of service most of the time and broadband is also unreliable, I pay 850 rupees monthly for the service and all said and done I do not get my money's worth. Any attempt to contact BSNL customer care is futile as either the numbers are not working or there is no response.

                      It has been almost a week and my phone is not working. I need 24/7 internet coverage for my work, and not having the internet has led to financial loss and not being able to deliver on my commitments to my clients.

                      My number is[protected]. A horrible experience with BSNL.

                      Zahid Bhat
                      Sopore, Baramulla.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        kumaraiyyer
                        from Mumbai, Maharashtra
                        Oct 20, 2012
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra

                        I would like to register a complinat against BSNL, PUNE, Yerwada/Viman Nagar.

                        Vide a letter PTR/TRA/ESAT/ICB/5057 DT. 17.09.2012, BSNL is sending a letter with complete baseless and wrong information and warning me stating recovery of bill outstanding Rs.2505/-.

                        I would like to put some fact here. Last several month the telephone line bearing no.[protected] is not working since many months. But every month BSNL used to send bills charing monthly rental without any usage. I have visited telephone exchange and met incharge Mr.Khare and discussed about the issue. He clearly told me that the line cannot be restored due to some undergrojund cables are damaged in the drainage in cross road of Viman Nagar. They gave up this matter. I understood from Divisional engineer office at Yerwada that dispute is already running between PMC and BSNL. There fore they suggested me to switch to WLL mobile instead of land line. I have applied for WLL and currently the same is functioning on my address.

                        As per the suggestion last month during September, I surrender the telehpone instrument and requested for a waveir of the outstanding. Mr.Khare agreed they will do the needful and pass the matter to billing deparemnt. Post that I submitted the proof of document to CSD at Yerwada and requested for disconnection permanently. They have accepted and the CSD agent spoke to Mr.Khare and despite having the outstanding on telehpone, I was told this will be settled within their system citing the non-function of telehpone. This Viman nagar - Zircon society many telehpone line non-function matter is known to enitre BSNL authorities and concerned HODs of various deparemnets.

                        However they have quated in the letter that, for non-paymnet of bills the line was disconnected. Also gave an ultimatum stating I have to pay Rs.2505/- on or before[protected] or else I have to face legal suit and they might recover the money along with 18% interest.

                        I request this fourm to help me to settle this matter decenly. I am not concerned on the Amount, I can pay any time. But the morale of the concerned authorities wihtout reaslising and looking at the customer problem. The overall approach by BSNL is harrasment to simple citizen like me.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        BSNL - landline telephone — wrong billing

                        My BSNL landline no. is[protected]. I had applied for a landline connection which is incoming only but BSNL is sending me a bill of 190/- which is for outgoing facility since 3 months. They had done this for the first month also but I reported to them and they changed. Now they have again included outgoing facility charges. I had clearly mentioned in the application form that I want incoming only. I request you to enquire this with respect to my application details.

                        They had even sent a bill of 80,000/- once and on reporting they changed it.

                        I demand action against these people who even after my queries are not responding properly.

                        BSNL — Billed without providing service

                        Dear Sir/ Madam,

                        Our telephone number is [protected], this is a office phone number having internet connectivity, our business mainly based on the internet connectivity, but the phone line connected that brings the internet is disconnected due to some technical issues, the BSNL people have not been able to resolve the issue due to negligence, they have sent us the bill for INR 971 for the telephone and data charges for which for the entire month the phone was dead and no internet also.
                        so we request you to consider this as the formal complaint and take suitable action against the resposible authorities.
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                          sandeepkumar86
                          from Mumbai, Maharashtra
                          Oct 20, 2012
                          Resolved
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                          Resolved

                          Address: Nainital, Uttarakhand

                          I am Sandeep Kumar K, using the BSNL Broadband service in Lalkuan, Nanital district, Utharakhand for the last one month with my telephone number [protected].
                          From the day I had started using my Interet a month before, I'm facing the problem of getting disconnected the internet just after 5:40 PM everyday.
                          I have been complained many times about this problem to the BSNL employees at Lalkuan. But still I'm facing the same problem with my Broadband connection.
                          I have taken the plan o[censored]nlimited Internet usage which rentals Rs. 750/- per month, but i hardly utilized my plan due to the above reason.
                          Since I'm a working professional, I can't stay in my house all the day for using the internet, But when I return from my work, i never get connected to the internet due to this problem.
                          though I have registered complaint in the local telephone exchange, the problem has not been solved.
                          And I didn't even get a prompt response from the BSNL personnel at this location.

                          Please see that the Internet connectivity problem with my number be solved as soon as possible.

                          Thanks,
                          Sandeep Kumar K
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          BSNL Broadband — improper working of broadband

                          sir
                          my broadband connection has been issued on 21dec..2007...
                          till date it didnt work properly atleast 4 one day...
                          more over excessive bill has been imposed on us...
                          none is responding...
                          i think al the concern officers r sleeping...
                          i have been paying since 8 months...
                          ...since a month my connection is not working at alll...
                          Sir,
                          we r using broadband since last year. WE have some problems
                          1. Very irrugular connectivity
                          2. very bad service_____ All the wires are open near the pc
                          3. Modem gets off autometecally after few mins
                          4. some gentic problem occurs after every few mins and broadband gets off
                          pls make it regular
                          thankyou

                          BSNL Broadband Internet — improper internet facilities

                          Dear Sir,
                          Am pramod patil, i have applied for broad band connection in the month of may 2008...Two line man from BSNL have came to our house and gave the landline connection and they ask for 100 RS commission when we rejected to give 100 RS they told we have to give 100 RS or else we will be facing the service problem.From the last four months we are regularly facing the internet problems.we are paying 750Rs per month for home plan and there will be no internet every weekends and during holidays...last satarday the land line was not working and we informed to[protected] and 1500 they told they will be attending to it...and again in the evening we gave ring they told we can't do anything it will be ok on thursday after deepavali festival...when i will try to call area manager, he will not pick up the customer call or he will keep switch of the phone...if we tell this to customer service centre 1500 or[protected] they will tell we are not responsible to it and you can contact higher authorities...when two line man came to our house we have given filled internet application along with address proof, they told they will submit the application form to the office and you will get the internet connection within one or two weeks...but we waited for one month for internet connection but we didnt get and we went to BSNL office to ask the problem, they told your OB has not yet issued because we didnt give the internet application from and address proof...and i told i have submitted it to the line man..but they told line man has not submitted it to office...when i contacted line man he told he has lost it..and i have informed this to area manager he told to give another application form and he didnt took any action on this matter...he is doing much careless so i request you to take some action...i think our line will be disconnected during holidays by the two line man and if it continues this i dont need your services so please take some serious action with this regards...or if you are also unable to take some action, please inform us we will apply for other services..we are thinking that BSNL is the most fastest and friendly customer services...but i think its not true..

                          Pramod Patil
                          Land Line No:[protected]

                          BSNL/Broadband — 691 error from last 40 days

                          I have complained for 691 error for last 45days but its not still verified i have complained to haveri broadband office but no use they tell that we have sent mail to bangalore and ur password will be refresh but not until this time my problem is not solved.

                          BSNL — improper usage details

                          on 22nd april i have not used the broadband service but simply they have charged 200mb o[censored]sage... so i request u to check out my usage details once again and please put correct usage details...

                          BSNL — Improper Broadband connection

                          Hi,

                          I am facing broadband issues since last 6 months and I am extremely dissatisfied with the service BSNL is offering me, I had filed a compliant numerous time and the thing I get is only apology, no one is willing to take action. I feel that I will have to bribe them so that they can do theri work for my benefit. They are not helping me because they know that no one is able to question them about their work.

                          Please help me to get my internet broadband connection faster and better, thats all, I hope my connection remains in tact this time while writing you this message.

                          Regards
                          Pritesh Nair

                          bsnl will internet — improper response from bsnl

                          Dear Sir,

                          Its regret at high dense to quote the following

                          i have applied for a will internet connection 7 months back at bsnl office perumanallur , tirupur. after paying required fees and caution deposit for the same. for calling and all i use my mobile only and i have applied for this connection just for the internet purpose only.

                          i got the landline connection and for internet connection i was told to wait for sumtime, i waited and waited and i contacted the bsnl office several times but no response was ther from their part and after so many days one executive had cum to me for installing the internet software in the system and i was told dat its not possible to give the connection and wen i asked d reason for that he told he has not given connection in windows vista software as of that date and i was told that he ll get back to me as soon as possible by confirmig weter he can give the connection or not.

                          i didnt get any reponse and i contacted the bsnl office several times and also i contacted the bsnl customer care and also lodged one complaint in this regard in internet also, bt i didnt get any reply til now. this continued for almost 5 months and in the sixth month i got a call from the bsnl office stating dat my telephone bill has cum to rs. 2377 and i have to pay for that failing wich i ll forced to face the court order and all.

                          But i didnt get the internet connection and also i didnt recieve the bill for 5 months too. i was in an embarassing situation hearing all this. neither i got the connection nor bill and i was told to pay the amount and wen i enquired regarding this to the ADE at BSNL Tirupur I was told that i ll get the bill if i go the bsnl office near railway station which is almost three kms from here. just to collect the bill i was told to go here and there.

                          and wen i told all this matter to the division engineer at Tirupur i was given the bill there itself and i paid the entire amount pertaining to that bill after adjutsting the caution deposit and being the cash had already been closed i handed over the money to the division engineer itself and i was asked to bring the instrument ( bsnl landline) to my office so that they can collect it from there as the bsnl office is near to my office , i had done dis too. and also i was told to wait for sum time till the adjustment of the bill. after 2 week i didnt get the surrender certificate and all and i contacted this particular divisional engineer and there i was shocked to hear dat i have to pay another amount to close dat connection. and wen i enquired y all dis is happeing and y not i was told at the time of closing the connection dat dis much amount may cum in future to close the connection and before i complete my talk the phone was disconnnected ( without hearing my words in full the phone was disconnected).
                          i tried to call the same DE after dat also but i all times i got the same reply dat she is not ther in the office.

                          KINDLY PL C TO THE MATTER N DO THE NEEDFUL

                          urs faithfully

                          bhagyaraj

                          BSNL Broadband — improper network

                          I am using BSNL broadband connection with unlimited usage structure.The net service is improper cant able to access facebook and always there is problem in the server cant able to have a continues network.

                          Internet — improper connection

                          siri their is regular distraction in my broad band conection.i made complaint in indore office but no step are taken yet ,sir your customer is suffering due to highly irresopsible behabiov of indore centerplz kindly solve my problem.
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                            SAMIR ANAND
                            from Mumbai, Maharashtra
                            Oct 20, 2012
                            Resolved
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                            Resolved

                            Address: Sonbhadra, Uttar Pradesh

                            Dear Sir,

                            On 18.10.2012 at around 21:28 Hrs. I received a Message from "[protected]", thanking me for subscribing for "Bhavishyavani Pack" for which Rs.20.00 will be charged par month. Before, I could read and react to such false message, the amount has been deducted from my Balance and I again received a Message from "BP-ONMOBL" at around 21:39 Hrs. confirming deduction.

                            Since, this pack was not subscribed by me, I called the BSNL Customer Care (Wireless Call Centre) at around 22:09 Hrs. The Call Center executive gave me Docket No. J18UE308748 for the complaint booked by me. He also assured me that the amount will be re-credited to my account within 4 Hrs.

                            Till now, the amount has neither been refunded nor I heard anything from BSNL. It seems, BSNL has intentionally, made this practice to earn money. Here, I wish to mention that such false subscription and deductions from my account had happened earlier also.

                            May I request you to kindly help me in the matter.

                            Samir Anand
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            BSNL — false message

                            I HAVE RECEIVED A SMS FROM LM_NimbusIT ON[protected]. YOUR MOBILE NUMBER HAS WON 200000GBPOUNDS ON THE INTL MOBILE DRAW 2009.TO CLAIM PRICE CONTACT DR CINDY VIA EMAIL [protected]@live.com.I HAVE CONTACTED BUT NO REPLY.CAN I BELIEVE THIS.
                            false message
                            I HAVE RECEIVED A SMS FROM LM_NimbusIT ON[protected]. YOUR MOBILE NUMBER HAS WON 200000GBPOUNDS ON THE INTL MOBILE DRAW 2009.TO CLAIM PRICE CONTACT DR CINDY VIA EMAIL [protected]@live.com.I HAVE CONTACTED BUT NO REPLY.CAN I BELIEVE THIS.MY PHONE NUMBER IS [protected] my e-mail address is [protected]@ymail.com
                            I HAVE RECEIVED A SMS FROM LM_NimbusIT ON[protected]. YOUR MOBILE NUMBER HAS WON 200000GBPOUNDS ON THE INTL MOBILE DRAW 2009.TO CLAIM PRICE CONTACT DR CINDY VIA EMAIL [protected]@live.com.I HAVE CONTACTED BUT NO REPLY.CAN I BELIEVE THIS
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                              loganathan_k
                              from Noida, Uttar Pradesh
                              Oct 19, 2012
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              I am loganathan.I booked new landline connection from BSNL 0n 04/10/2012. They allocate one number[protected] and give me a receipt . But yet connection is not given. I complaint many times and also ask about this to the local exchange. They said here connection are full and not able to give you a new connection. .so, kindly do the needful action as early as possible. my order no is [protected].


                              Thanks & Regards,
                              K.Loganathan
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              I had applied for a new landline with broadband on[protected], for some unknown reason I was sent to the kalapet exchange where kept my application form till[protected], when I paid 500 for the new connectionI, and received bill on only[protected], but till now[protected], there is no response from them, with all the wirings setup and instrument given still there is no connection. The exchange JE and officials are very iggnorant and did not pick up my call, so I visited the exchange 7 time, they didn,t even care to answer me properly. I just too frustrated, with this kind of behaviour how can they advertise to provide connction in a day. BSNL will never improve with ths kind of people working.
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                                p.anand kumar reddy
                                from Kamalapuram, Andhra Pradesh
                                Oct 19, 2012
                                Resolved
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                                Resolved

                                Address: Kadapa, Andhra Pradesh

                                my name is p.anand kumar reddy my mobile no is [protected]. at[protected] i had activated mobile chit chat without activation,and i have charged RS.30/- i have given complaint to customar care and response from customar care .and they have deactivated services and money has not refunded.please check the status and please refund my money as soon as possible
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                my name is T.Ramesh my bsnl prepaid mobile no is [protected].
                                i had activated mobile chit chat without activation, and i
                                have charged RS.30/- (for lost two months).They have deactivated services and
                                money has not refunded.please check the status and please refund my
                                money as soon as possible
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                                  Praseeda Palathingal
                                  from Malappuram, Kerala
                                  Oct 18, 2012
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                                  I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
                                  Jul 11, 2014
                                  dineshvj's response
                                  i want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My landline number is[protected]
                                  Mar 12, 2015
                                  jayakamala's response

                                  deactivate — deactivate

                                  sir,
                                  my mobile number is [protected]. kindly deactivate or unsubscribe the service on airtel wap of towards fun zone http://igmobi.com

                                  Dp — Deactivate

                                  pls refund my money and deactivate subscription i don't want to use your website

                                  thanks
                                  pls deactivate my id and refund my money as soon as possible

                                  BSNL Hungama — MODCHGS

                                  I received a call from BSNL Hungama during July 2010 that I am to get free services if I provide to them my mobile number and email address and I provided to them but I am sorry to inform you that I got MODCHG in my lanline bill[protected] during Aug to Oct 2010 bill totalling Rs 533.51.
                                  BSNL never gives any kind of services to its clients without the written consent of its customers and not only that BSNL asks for deposit to its clients.
                                  But here no written consent nor any kind of deposit is taken.
                                  Telling for FREE services and debiting in my bill is looting to the public and cheating to the public.Who has given permission to BSNL HUNGAMA to debit in my bill ?
                                  I request you to get refund for Rs 533.51+[protected]@ 24% thereon and email charges Rs 2000/-

                                  BSNL — for deactivation

                                  BSNl has activated HMVOd without my permission & i have been paying 149 extra bill charges so please deactivate this plan!
                                  Its So Simple to Unsubscribe BSNL HUNGAMA All Plan Like Movies on Demand And etc
                                  Following Simple Step...
                                  Step 1: Click On Unsubscribe Link Which is in footer of the page...
                                  Step 2: Its Ask you Email id And Password(Enter you email id which was use to create account for Bsnl hungama) or (If you haven't click forgot password and you receive new password in you mail. Please check your Junk mail or Spam mail)
                                  Step:3 Select you plan which you want to unsubscribe...
                                  Step 4 its ask conform you as yes or no click "YES"

                                  and you are Unsubscribe Unnecessary Plan...

                                  No Need to Thanks Me...
                                  plz deactivate hungama music and games. my phone no.[protected]
                                  I want to deactivate the bsnl hungama plans as soon as posible do it immediately my land line no[protected]
                                  deactivation
                                  I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]

                                  Bsnl Hungama — cost renewal

                                  RESPECTED SIR
                                  MY BSNL NUMBER IS [protected] ,I HAVE BEEN UNSUBSCRIBED FROM THE BSNL HUNGAMA PLANS BEFORE 2 MONTHS
                                  BUT THEY STILL CHARGING ME FOR RS.34 EVERY MONTH SO KINDLY SOLVE THE PROBLEM
                                  I want to deactivate the BSNL hungama plan as soon as possible. do it immediately My land line number is[protected]
                                  I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. my landline number is[protected]
                                  please unsubscribe my bsnl hungama movies on demand
                                  my bb plan is 499
                                  I want to deactivate the BSNL hangama plan as soon as possible. please do it immidiately.
                                  MY land line number is[protected]
                                  I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
                                  Dear Sir,

                                  Activation was started for bsnl hungma plan from 06.12.12 and assure that I have not taken even a single trial from the start date itself.
                                  Since I am not interested in this plan, kindly deactivate the same and order to refund or adjust the amount what you have collected from the start date 06.12.12. in the forth coming bills towards my landline number[protected].

                                  With kind regards,

                                  R.Kesavamoorthy.
                                  sir i am not interested in bsnl hungama kindly please deactivate the plan my landline number is[protected]
                                  sir deactive bsnl hungama i am not insterested my land line number is[protected] immeditily
                                  now itslef iam not open the hungama but amount will be credited please refund the amount
                                  Sir, I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]

                                  bsnlhungama — deactivate hungama

                                  I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
                                  hi plz deactivate my bsnl hungama service my landline no. is [protected].




                                  jatinder kaur #286 ashok vihar ambala city Haryana
                                  sir, please deactivate my bsnl hungama service in my land phone number[protected]
                                  sir, please deactivate my bsnl hugama service my landline no. is [protected]
                                  I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. my land line number is[protected]
                                  please deactivate our bsnl hungama offer.my landline number is [protected](sojan xavier)
                                  deactivation
                                  I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
                                  Sir, I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
                                  sir i want to deactivate the bsnl hungama plan. I dont have received
                                  any password or i have not loge into your bsnl hungama .Then how can you charge me FOR LAST TWO MONTHS YOU CHARGED ME A SUM OF 345.00 FOR HUNGAMA GAMES, AND HUNGAMA MOVIES THIS IS WITH OUT MY KNOWLEDGE I WANT AN IMMEDIATE RE FUND OF 345.00 AND DEACTIVATE IT.my land line no is [protected] PLEASE DO NEED FULL IMMEDIATELY.
                                  Sir, I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
                                  please deactivate this plan as soon as possible
                                  I want to deactivate the BSNL hungama music on Demand plan as soon as possible. do it immediately. My land line number is[protected] and intimate to Phone No. [protected]
                                  K.Rajshekhar, Zahirabad, Medak District (A.P.)
                                  I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
                                  I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number[protected]
                                  I WANT TO DEACTIVE THE HUNGAMA PLAN AS SOON AS POSSIABLE DO IT IMMEDIATELY
                                  MY LAND LINE NO[protected]
                                  sir, i ve made lots of complaints against hungama movie and music about deactivation...but still this month i ve received extra in my bill so i kindly request u to deactivate it immediately. Land Line number:[protected]
                                  usaging time is no in site please disconnect
                                  using time is no this site please deactivation
                                  using time is no this site please deacttivation
                                  using time is no this site please deactivation
                                  no using
                                  Please stop and deactivate the BSNL Hungama plan at once.y land line No. is[protected]
                                  Dear sir

                                  I had not completed BSNL Hungama Activation procedure and assure that I have not taken even a single trial. I am not interested in this plan, kindly deactivate the same and order to refund or adjust the amount of Rs.297 on bill date 06/04/2013 in the coming bill, my landline number[protected].
                                  I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
                                  pls deactivate the bsnl hungama plan in my number[protected]
                                  Sir, I want to deactivate the BSNL hungama plan as soon as possible. Please do it immediately.
                                  My land line number is[protected]
                                  WE WANT TO DEACTIVATE HUNGAMA PLAN. PLS DO IT AS SOON AS POSSIBLE. PH NO:[protected]
                                  EMAIL ID:[protected]@gmail.com
                                  pls deactivateBSNL hungama plan as soon as possible my tel no[protected]
                                  Sir, I want to deactivate the BSNL hungama plan as soon as posible.My phone number is[protected]
                                  Sir,


                                  please deactivate my bsnl hungama plan as soon as possible. My name R.P. Rathnah and land line number is[protected].

                                  I already informed about my deactivation by toll free number and your official said that deactivated my hungama service. Our family didn't see any film at hungama, because I do not know my password.
                                  Without see any film we paid monthly 149 till date.

                                  So, deactivate hungama service in my telephone number immediately[protected]

                                  send reply
                                  ([protected]@gmail.com)
                                  Sir,
                                  You have again taken Rs. 4/- vide no.[protected] at 12.47pm on 8-5-2013 and Rs. 4/- vide no.[protected] at 6.57pm out of my reserve amount with you, which is illegal.
                                  I find myself failed to know what type of language should be adopted to let you understand that I am not a subscriber to your looting programme. I already had requested you that I am an old and retired bed-ridden person and have no interest in such packs / programmes like Hasya Kavita Pack. So kindly unsubscribe me from renewal of your packs of Hungama Hasya Kavita. But you are continuesly deducting money from my balance amount of Mobile subscription. Please for God’s sake, stop this force deduction. You have not left any option to unsubscribe this force subscription. Kindly unsubscribe me from your foolish ‘Hasya Kavita’ and oblige.
                                  Thanks.
                                  Hargopal Singh, 20 May, 2013, Phone: [protected]
                                  bsnl hungama package is a failure package as is evident from numerous complaints.

                                  it is activated without the consent of the customer's consent.

                                  no action is taken when the customer requests for de activation.

                                  request that no customer is penalised for no fault of his by charging every month

                                  pl ensure action
                                  Sir, I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is [protected]
                                  Sir, I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is [protected]
                                  Sir, I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is [protected]
                                  I want to deactivate BSNL hungama plan.Do it immediately.My land line number is[protected]
                                  sir, please deactivate the BSNL hungama plans (movies, musics, games) as soon as possible My land line number is [protected]
                                  Sir, I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My number is [protected]
                                  Sir, I want to deactivate the BSNL Hamhung plan as soon as possible. do it immediately.
                                  otherwise i go to consumer court My number is [protected]
                                  Dear sir,
                                  Kindly deactivate my BSNL Hungamma movie plan from today onwards[protected] since the loading movies taking too much time which I felt very boring and also time consuming.MtBSNL Landline number is[protected].
                                  Thaking you,
                                  Sathyamoorthy A.R.
                                  Sir, To see the movie I should be patient.The loading of the movie is not quick and takes enomorus time and for every 2 minutes the picure is stucking and comes.So the time taken is more and my little wards are not liking this.My landline number is[protected].No more to add and dispense this,
                                  A.R.Sathyamoorthy
                                  Sir I could not give any more comments.
                                  a. r. sathyamoorthy
                                  Sir, Why you are repeatly asking for comments on your Hungmma.
                                  Sathyamoorthy A, R
                                  please deactivate my bsnl hungama service immediately.my no is [protected]
                                  i want to deactivate all hungama facilities as soon as possible.do it immediately.my landline number is [protected].
                                  Sir, I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is [protected]
                                  deactivate all hungama service to my telephone no[protected]. immediately
                                  movies are buffering.i want to deactivate bsnl.hungama
                                  movies are buffering deactivate bsnl hungama lan no [protected]
                                  pls deactivateBSNL hungama plan as soon as possible my tel no[protected] murugan s
                                  sir, please deactivate my bsnl hungama service in my land phone number[protected]
                                  please deactivate my bsnl hugama service immediately... my land number is [protected].
                                  Sir from the date of hungamma ativiation, I was not able to see any movie since the display stops at every2 minutes which not liked by my family members and moreover I am sick and not interested.Kindly deativiate the service provided in my bsnl[protected] and informed through SMS, immediately.
                                  BY A.R.Sathyamoorthy dated[protected]
                                  comment already given, No more to add,
                                  Sathyamoorthy A.R.[protected]
                                  Please deactivate hungama movies, music, games from my broadband connection. my landphone no is[protected]
                                  Activation was started for bsnl hungma plan from 06.12.12 and assure that I have not taken even a single trial from the start date itself.
                                  Since I am not interested in this plan, kindly deactivate the same and order to refund or adjust the amount what you have collected from the start date 06.12.12. in the forth coming bills towards my landline number[protected]
                                  ctivation was started for bsnl hungma plan from 06.12.12 and assure that I have not taken even a single trial from the start date itself.
                                  Since I am not interested in this plan, kindly deactivate the same and order to refund or adjust the amount what you have collected from the start date 06.12.12. in the forth coming bills towards my landline number[protected]
                                  pls refund my money and deactivate subscription i don't want to use this website
                                  hiiiiiiii sir plz deactivate the BSNL hungama plan as soon as possible.
                                  My landline number is[protected]
                                  sir, please deactivation hunama service my number [protected]
                                  I want to deactivate the BSNL hungama plan as soon as possible...my land line no:[protected]
                                  please deactivate BSNL hungama music and games...do it immediately...my landline no[protected]
                                  sir, please deactivate my bsnl hungama service in my land phone number [protected]
                                  sir, please deactivate my bsnl hungama service in my land phone number[protected]
                                  sir, please totally deactivate my bsnl hungama service .my land line number is 22740954

                                  BSNL Hungama — Unsubscribe BSNL Hungama

                                  I have been writing emails and sending SMS to BSNL. They never bothered to hear nor cancel my BSNL Hungama. My particulars are as under: Name: V.H.Arunachalam 2.Telephone No.[protected] 3.My Mobile No. [protected] Please take immediate action to unsubscribe BSNL Hungama
                                  please deactivate all bsnl hangama service id [protected]
                                  Hello BSNL,

                                  Our home was being painted and colour washed during the 3rd week of December 2013, (On 20th of Dec' 2013 you BSNL Hungama plan has been activated by yourself) where we haven't even connected the computer.

                                  I wonder how you yourself activate and deduct my amount without my knowledge since i am paying the bill through ECS. I can't do anything to stop payment. Please re credit the amount or I need to take legal action.

                                  Sincerely,
                                  A. Srinivasan

                                  Deactivation - Comment #1926660 - Image #0
                                  i want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
                                  my cell no.[protected]
                                  I want to deactivate the BSNL hungama plan as soon as possible. Do it immediately. My land line number is[protected] from Thodupuzha . i am handicapped deaf.

                                  By Girison S
                                  Mob sms:[protected]
                                  my landline number is[protected] . i am not interested in this plan please deactivate it thanks
                                  my mobile number is [protected] ...please kindly request deactivation bsnl huguma
                                  sir,
                                  my mobile number[protected]. kindly deactivate or unsubscribe the service on airtel wap
                                  please deactivate the hungama service my ph number[protected]
                                  please deactivate the hungama service my ph number[protected]
                                  I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is [protected]
                                  sir i am not interested in bsnl hungama kindly please deactivate the plan my landline number is [protected]

                                  BSNL Hungama — deactvate hungama services

                                  Additional services like games on demand, music on demand, movies on demand by humgama are activated on my bsnl broadband without my consent and i want to unsubscribe that from my computer.My phone number[protected]. Please unsubscribe immediately and arrange to return the money which taken by bsnl...
                                  i want to deactive my hungama account
                                  i want my dective my hungama account[protected]
                                  sir deactive bsnl hungama i am not insterested my land line number is[protected]immeditily
                                  now itslef iam not open the hungama but amount will be credited please refund the amount
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                                    S
                                    Sathya Raj
                                    from Chennai, Tamil Nadu
                                    Oct 18, 2012
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                                    Address: Krishnagiri, Tamil Nadu

                                    NO NETWORK COVERAGE I HAVE TAKEN BSNL SIM UNDER PARAMILITARY PLAN. MY NO. IS [protected]. I AM RESIDING IN THE FOLLOWING ADDRESS. IN THE SAID ADDRESS NO NETWORK COVERAGE OF BSNL. PLEASE PROVIDE NETWORK COVERAGE.

                                    REGARDING THE I SPOKEN TO THIS AREA AE AND NO RESPONDS FROM ANYONE.

                                    ADDRESS:-
                                    SATHIYARAJ.D
                                    ION EXCHANGE INDIA LIMITED,
                                    NO105, SIPCOT INDUSTRIAL COMPLEX,
                                    HOSUR,
                                    TAMIL NADU
                                    PIN CODE:- 635126
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                                      drprabhuraj
                                      from Chennai, Tamil Nadu
                                      Oct 17, 2012
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                                      Address: Chennai, Tamil Nadu

                                      my number is [protected] , some how the sms jokes pack got activated and i wanted to cancel that activation, when i call the customer service on 14th sunday afternoon to [protected], and said the above mentioned request to cancel the joke sms pack, that person on customer care promised to do that by evening on the same day.
                                      15th again i called for the same reason, the call was made hold n no one took responce for the complaint made, and got cut, again i tried to call some other number 155223 they made me hold the line for 5 min and they cut the call, again i tried network failure!!!
                                      Is bsnl expecting customers to run behind them for services ??
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                                        B
                                        biju gopal
                                        from Muvattupuzha, Kerala
                                        Oct 17, 2012
                                        Resolved
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                                        Resolved

                                        Address: Ernakulam, Kerala

                                        I had opted for BB 1350 connection which should have speed of 4Mbps. However I am getting speed of only 0.4Mbps. Please took into matter at the earliest since I cannot work at these low speeds and I am paying for the bandwidth. I had booked a complaint through BSNL also. My BB no is[protected].


                                        regards
                                        Biju Gopal. Scientist E
                                        NPOL/DRDO
                                        Min of Defence
                                        Thrikkakara
                                        Kochi-21
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        bb slow working
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