| Address: Nainital, Uttarakhand |
I am Sandeep Kumar K, using the BSNL Broadband service in Lalkuan, Nanital district, Utharakhand for the last one month with my telephone number [protected].
From the day I had started using my Interet a month before, I'm facing the problem of getting disconnected the internet just after 5:40 PM everyday.
I have been complained many times about this problem to the BSNL employees at Lalkuan. But still I'm facing the same problem with my Broadband connection.
I have taken the plan o[censored]nlimited Internet usage which rentals Rs. 750/- per month, but i hardly utilized my plan due to the above reason.
Since I'm a working professional, I can't stay in my house all the day for using the internet, But when I return from my work, i never get connected to the internet due to this problem.
though I have registered complaint in the local telephone exchange, the problem has not been solved.
And I didn't even get a prompt response from the BSNL personnel at this location.
Please see that the Internet connectivity problem with my number be solved as soon as possible.
Thanks,
Sandeep Kumar K
Aug 13, 2020
Complaint marked as Resolved
BSNL Broadband — CONNECTIVITY PROBLEM
EVERY THIRD DAY MY BSNL BROAND BAND DOES NOT GET CONNECTED. THE LINES ARE CLEAR BUT I DON NOT GET THE CONNECTION, REPONSE FROM BSNL IS WORST AND I HAVE NEVER FACED SUCH A POOR RESPONSE FROM ANY BODY THEY DONT EVEN BOTHER TO CALL US TO KNOW THE STATUS. IF IN CASE THIS IS SEEN BY ANY PERSON IN BSNL ATLEAST HAVE THE CURTESY TO CALL ME AND FINND OUT WHAT IS THE PROBLEM.SATHYA KUMAR S
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