Bharat Sanchar Nigam [BSNL] Complaints & Reviews

The Landline[protected] was not working for the last almost 3-4 months.
Gave complaint on customer complaint number, many times, (as far i remember 8 times) for the last one month.

Every time, the responder asks same questions Which number, which area, what is my contact number, and say he will send the line man in an hour.
Then i wait for two days. again call. this is the way its going on for one month. And...

As I'm currently in Russia and before coming here I contacted Costumer care service provider to get information about international plans and weather my Indian prepaid Sim Card will work or not so they told that you just need to put your mobile phone on aeroplane mode and restart it again and automatically Signals will come But I'm trying this for nearly 2 month back but its not working. I'm unable to get my bank account details and many...

I am not able to call anyone or receive anyone's calls. Furthermore, my mobile network is not working as well. I am able to receive messages though. But, not able to recharge my mobile as well....

From yesterday, my phone's mobile data is on but no internet connection when put in another phone reaction is same....

I'm a BSNL subscriber. Trying to port from BSNL, however port SMS to 1900 is not being sent.

Two days ago, TRAI has mandated all networks that no special recharge pack should be required for sending port SMS.

(ref: https://www.livemint.com/industry/telecom/trai-directs-telcos-to-offer-outgoing-...⇄

On inquiry, customer support still...

Dear sir/madam
From last 7 days no 3G network is provided, only 2G is coming . I complaint in nearest bsnl office but no solution yet.I facing problem in online Work. 2G also comes and disappear during calling.
Please 🙏 solve this otherwise PORT is the last option ....

2g / 3g network problem complaint done several times but not solved even 2g network will not work properly...

From yesterday my prepaid sim card is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help....

I recharged my account from my bsnl app but the amount is deducted from my account but recharge is not done.please refund my amount of Rs -153
The receipt no is-PGSM[protected]...

Sir/mam,
I requested to you and your BSNL management
I buy one SIM of MNP At Bangaru sundhar,
He said to me SIM and recharge price of 297 that's benefits are 2 months unlimited voice and net and validity 6 months
But SIM activation after 3 days I benefits are only 2 months unlimited validity
His told alll people are fake news, fake recharge fraud anouncemens it's too much
I many times call to his...

I applied for surrender of my BSNL account number [protected]. I paid the last bill twice. The phone got disconnected, but I didnt get the last bill amount refund with caution deposit. In spite of calling BSNL so many times, the issue is not resolved....

BSNL 397 plan not activated but amount was debited
I made a recharge for my mobile No [protected] (BSNL) for Rs 397 plan through Phonepe on[protected] at 11:36 AM. My account was debited amount but recharge was not done and 397 plan not activated.
PhonePe Transactio ID : NX21111511363674885791051
BSNL Prepaid Reference ID : 275285
I request you to please solve this issue
Please find attached recharge 397...

I am unable to update my billing address in the self care portal. While I am trying to update the address the site is getting redirected to the login page again and again. So please help me in changing my billing address.

Old Address : 4, LAKSHMI NAGAR
KOMBAIPATTI MAIN ROAD, GORIMEDU, SALEM SALEM TN 636008

New Address : 481/4, Kombaipatti main road, Kombaipatti, Gorimedu, Salem 636008...

When I sent port out message, it replied due to subssisting contractual obligations, upc cannot be generated. I have my account balance above 9 rs. And have a recharge of 153rs for unlimited calling and net....

I am getting digital KYC code from “BZ-BSNLCA” “BA-BSNLCA” “BV-BSNLCA”. I am in full DND.

Why I am getting these messages on my phone number?

Kindly resolve it....

श्रीमान जी जब प्राइवेट टेलीफोन नेटवर्क सर्विस प्रदाता पर ये नियम लागु है कि जब नंबर को PORT करवाना हो तो उस नंबर का चालू होना ही जरुरी है ताकि 1900 पर PORT का SMS send किया जा सके
फिर ये...

I'm using BSNL FTTH. My landline[protected].

I paid my October, 2021 bill online using their portal and due to some technical failure, the page was showing up an error. But the money was deducted from my account and I could see the payment on the site being listed with the reference number: ERDFTWPY[protected] made on October-19, 2021. I saw the payment being reversed on Nov 3rd, 2021 with reference number: ERDFTWPY[protected]....

I Meetu Arora D/o Mr. Girish Kumar Arora from Mungawali Ditt Guna Madhya pradesh We had an agreement with BSNL which gives 10000 for the space given to bsnl for maintaining their exchange n machines.This agreement was renewed three years back, although we have rented this propert to bsnl from long time.We have not been receiving the rent on time and its been more than 4 months now… even after somany follow ups we are not getting any response.This...

I pay around 1100 to 1200 per month for my BSNL fiber with STD code 06115 and Phone number is 296007 at Bihta Bihar pincode 801103. I have taken BSNL fiber internet connection on this number but speed is very slow and unable to work for my office work. Please do something . What is the use of Paying so much money with such slow speed....

Greetings,

I made 3 times payment in my postpaid sim BSNL of Rs 20, 94 and 142 respectively but none reflected my BSNL transaction . They have worse customer support in the world and nor they credited my money back if it wasn’t reflected, truly a corrupt company .

Kindly credit my money and I would like to stop using your services.
Attachment of reference no of my transactions:-
Operator reference...