Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have been reporting a problem with the broadband connection ever since it was installed. The local support company has tried everything saying it will work fine but to no avail. Yesterday I called up helpline to log a complaint. The same evening it was closed as resolved without anyone visiting us. I lodged another complaint yesterday evening and it has been closed as resolved this morning again without any assitance / resolution. Is this a joke???!! Please try and get your act together because you insist on monthly bill payment 10 days before due date which we pay. Your serivice has reached the lowest level possible.

George

Sir when I trying to port my mobile number [protected] form BSNL to Anthother network the UPC code have not generated because of the company not providing any code to ur request could not be processed they are sending Rply when we send 5 to 6 sms

I have been trying to get upc code from bsnl and no response from customer care and they request me to upgrade to higher plan.

later after upgrading when i try to port .

First Message : Your request for UPC has been delayed. please wait while your request is processed.

2nd message : Request for UPC For you mobile number : [protected] could not be processed. please try after some time.

Hi, my sim numbered [protected] is getting a message "sim card registration failed" in between some times. At that time, who ever calls to that number will get a message that the number has been switched off. Can you please solve this issue

I recharged my mobile no [protected] form phone pay app on 21/12/2021. but still recharged is not credited into my bsnl mobile no. I called to phone pay customer care they said that recharge is pending from bsnl end and told that operator id is 1446359 and screenshot of the recharge is attached with transaction id so please resolve the issue.

Sir,
for my bsnl mobile recharge an amount of Rs.701/- is debited from my account through transaction ID no-NX21122810461776036184291. but my mobile is yet not recharged

I submitted the request to disconnect my BSNL broadband on[protected] and the outstanding amount was payed in cash on the BSNL counter. I have a receipt for the payment but I was not provided a receipt for the disconnection request. All the previous payments were made online.

Due to some mix up at the BSNL end, my connection was not disconnected and they continued to send me the bills and deducted the same from my security deposit of Rs. 2000 and now they have sent the recovery notice for an additional amount of Rs. 418

I have not used BSNL broadband services since April 2021. I have been using other services such as Airtel broadband because the BSNL services were very very poor in quality and downtime. You can check the data usage on the BSNL broadband and find that I truly haven't used their sub-par services since.

Even after several complaints, no action is being taken by BSNL and they continue to harass me for more and more money. I am fed up and totally frustrated. I do not have time to deal with all this. Please help me. I am an honest and hard working individual.

I want the security deposit of Rs 2000 be refunded in full and the outstanding bill of Rs. 418 be waived off.

I requested for a recharge of my BSNL prepaid number through BSNL app on 25.12.2021. Aoumt got debited from my account through UPI but recharge shows unsuccessful. UPI I'd[protected]

Getting below error message on sending PORT out message to BSNL. Please assist.

Your request for UPC has been delayed. Please wait while your request is being processed.

I made a recharge for my mobile No. [protected] (BSNL) for Rs 197 through SBI Online Banking Services, on 22.12.21. My account was debited but recharge was not done. I request that the amount may be credited back to my account at an early date.

I made a recharge for my mobile No. [protected] (BSNL) for Rs 197 through SBI Online Banking Services, on 22.12.2021. My account was debited but recharge was not done. I request that the amount may be credited back to my account at an early date.

Suddenly before 3 days, my BSNL SIM stopped working. It shows no network in the status bar. And couldn't call.

Tried activating the caller tune from several months using various methods (APP, Dial in and *# method ) No method is activating any of the tunes.Response from customer care is poor.Please do the needful.[protected]

After many times I called, I got reply from accounting officer he said that didn't get fund from head office
If they are not able to pay they why they keep tower atleast they remove it

Sir/Madam, I am writing this in regard to the not working of my bsnl sim since last five days. Due to this, I am not able to call, text & access the internet as well.
I kindly request you to look into this matter and resolve the issue at the earliest.

Look forward to your prompt action.

Kind Regards,
Shruti Upadhyay,

Hi my name is sanjeev I can Recharge 485₹
for phonepe in this no [protected] but opretar selected in BSNL please Resolved the issue an refund or Recharge my bsnl no. ([protected]) can as possible to you convenience .
Phonepe replayed I hope you also replayed an slove the issue

Thanks
Regardless

Hi Sanjeev,

Thank you for contacting PhonePe!
​
Apologies for the delayed response.

We do understand that it has been inconvenient for you that the recharge has been done to the wrong number.

We will try our best to help you in this situation.

As per our telephonic conversation, regarding your query, Ticket ID:[protected], referring to the Transaction ID: NX21120913341899245790051, we would like to inform you that we usually, BSNL does not allow cancellation of a recharge once it is completed.
​
However, you can try talking to them about this. Please use the operator reference ID: [protected] while speaking to your operator. Sharing the operator contact details below.

Dial *123# from the BSNL mobile number you recharged to know the current updated balance. For more details on recharge benefits, please contact BSNL Customer Care at 1503 from BSNL mobile or landline, or dial[protected] from other operator mobile or landline.

We appreciate your cooperation and regret any inconvenience this might have caused you.

Please feel free to contact us if you need any clarification and further assistance.
​
Regards,
PhonePe Support

I have Recharged my BSNL Mobile Number through UPI but My Recharge is not done but amount is debited from my account ! Now i want refund for the amount of ₹197 to my account back ! i have attached Screenshot of Payment down below !

Network issue in my area data speed is very low sometimes can't connect to data very difficult to connect.. If Connected data speed is 2kbps 3G network speed it's really 3G or 2G? Please resolve this issue as soon as possible.

In our area BSNL is the only one available network. But the internet speed is too low, maximum 50kbps. So many time i book a complaints. But, still date the network issue is going on. Kindly solve the problem as soon as possible.

Network issue.
Network signal and internet speed. Mob no ...834