Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — fooling customers

dear sir
i regret to inform u that i got an sms from TM-PlusP that u are a winner of $2500cash prize on my mobile no.[protected].it was mentioned that to call this no.+[protected].when i called at this no. i got no response about this and it was charged about 10rs/min. this is very a shameful act.Please give suitable response against this act.

BSNL — Sim is not working

i have purchased new connection from raipur rani ( panchkula ) no. is [protected]. on date 3.4.2010 i have submitted my all proof timely. but the sim is not activate till date.
So please see the matter and activate my Number as soon as possible

thanking you

B.S.N.L. — sim is not working

I have a prepaid sim of B.S.N.L. whose no. is [protected] is not working from past three days . showing
insert sim on the mobil display moniter.

Sir/Madam,
I have purchased a bsnl 2g sim on last 5years balasore .odisha. and it was worked but it is not working last 2 hours dt on 28/05/2013 time-04:30pm
my no is [protected]. and the answer given by the customer care are not at all satisfactory. I am totally fed up from service provided by BSNL.

BSNL — SUBSCRIPTION DEDUCTION

Hi, I'm getting Subscription Service message from +[protected]. Rs 5 got deducted from my pre paid account unnecessarilly. please de activate this subscription immediately.

BSNL Orissa Circle — Failure in Connection

Dear Sir,
I am using broadband services offered by the BSNL Orissa for the last 5/6 years. For the last one month I am experiencing that my modem link fails after 5.00pm everyday. Even after I have contacted authorities concerend at the local office, no action has been taken yet to solve my problem. I suspect somebody playing mischief with my connection. I request you to see my problem solved at the earliest.
Ranjit

Vargeese 23 oct 2012

Dear sir.
sir pl give te details of the call summary (incoming & Outgoing)of my prepaid bill frm 01 October 2012 to 23 October 2012
Mob No [protected] My e mail ID is [protected]@yahoo.in

Replay may be soon as possible because of its a mator problem for us thank you

Vargeese

Mob No [protected]

BSNL — Unsolicited Phone calls on my phone

BSNL is a service provider of that no.[protected] and i am having idea no. so i have received again & again sms and unsolicited phone calls on this no. when i do not know that no. user and when we have call back this no. so no any reply for our call so please look into the matter on urgent basis if possible at your end to provide his user name & address so i am very thank full to you.

BSNL — UNWANTED PHONE CALLS

My name is Ravindra Sonawane from maharashtra (Solapur).

Problem- I got unwanted calls from [protected] these (BSNL) no since last 1 month.sir i can't understand what to do.
I was told her so many time don't call me on my home land-line(BSNL) phone.But he call me again and again.
Before giving police complain i prefer to inform u frist.Because i heard u r name from my friends.

PLZ help me sir as soon as possible.

Inform me too?????

BSNL — WORST BROADBAND SERVICE

DATAONE REALLY SUCKS . IT HAS TO IMPROVE. CALLCENTER TECHIES EVEN DONO ABT THE BASICS OF WINDOWS SOMEONE HAS TO TEACH AND EDUCATE THEM:p

EVEN LACK OF PORTBINIDING AND OTHER HACKPROOF FACILITIES, SO OTHER CAN ACCESS AND USE OUR ACCOUNT(ONLY 30% PHONE IS PORT BINDED) .

AND MAJORLY THEIR SERVER 10-15MIN BEHIND THE ACTUAL TIME- THIS REAL FACTOR WASTING OUR BANDWIDTH UPTO 800 MB .

AE AND JE'S ALSO IN SOME AREA ARE DUTYBOUND .

portbinding is automatically done after a preset number of logins from same port.

BSNL Broadband — worst service

Dear Sir,
I had taken broadband connection of bsnl in March 2009 but its not working properly since its installation. i have registered many complaints for that but no action is taken and bad words are used by officers of bsnl.
So kindly help me in this matter,
Regards
Saurabh Dwivedi
[protected]
lucknow, uttar pradesh

BSNL — BSNL - Worst Broadband Service

My name is Shankar and I am writing to you regarding my frequent trouble with my internet connection.

I'm getting authentication error and the internet get disconnected atleast once in a 2 days. And the problem exists for past 1 month.

I'm spending more than one hour with your custmer support whenever I face the problem. But the problem is fixed for temporarily. Later it's keep repeating.

I got frustrated. Though today morning, someone from your customer support told that, they will be sending one person, but I need to pay them Rs. 200 as a service charge.

What's going on with BSNL??? I have lost my patience. Kindly fix the issue as soon as possible. And that should be the final and permanent solution for this issue.

If you are not able to solve this issue permanently, I will surrender the connection and BSNL Bangalore Telecom is the sole responsible / Liable for my further decision.

This is frustruted issue...Last thirty days my bsnl broadband connection is gettin disconnected each and every thirty seconds..i called to customer care...gettin an irresponsible answer/..Bsnl Sucks...Am doin online business coz of this problem lost over 10000...Who is goin to repay this...BSNL DISCONNECTING INDIA

BSNL — worst connection

i have BSNL broadband connection ( kattur, trichy ). My connection often getting disconnected. Since there is no any other connection available in my area, i cannot move to ...

Dear Sir,
I had taken broadband connection but its not working properly since JAN 2010. i have registered many complaints for that but no action is taken. I hav register complains many times..but no action is taken..
So kindly help me in this matter,
Regards
Ankit Mittal
[protected]

BSNL — Worst Broadband Connection

Landline No:[protected]
Registered to : Saab Abdul Rahman
Broadband connection : HOME - Unlimited Plan

Problem : SO MANY TECHNICAL ISSUES!!! (ALWAYS)

Though I am paying for this connection since 4 to 5 years, I must have hardly used it for a few months.

Reason being that it is always NOT Conecting and I have to make a complaint, and next day it works for about 1 or 2 days.
Then again if you want it to work, you again raise a complaint.
Call 1504, many times and there is never a response so then you call 1500.

This problem is so often that I have done whatever the BSNL representative have asked me to do.
Purchased three MODEMS from BSNL till now, just a month back a new one for 1800 Rs!!!
I have spent nearly 1000 and got the wire completely changed.
And still the excuses continue and the connectivity is the same PROBLEM.

I need a broadband and I need WiFi, I cannot go in for a USB from private comapnies and the worst part is that my house is in a place where there is no other fixed line service from private companies.

So I am stuck to use BSNL.

I Cannot understand that in todays era, how BSNL cannot manage to fix connectivity problem?
Why they do not have technically aware staff to fix issues?
The line men they send home have absolutely no knowledge of the technical issues and jargon.

Why should the consumer pay for the whole month when his internet connection works for less than a week.
Why should he pay when BSNL is not giving the service.
Is this NOT abuse of the consumer.

Regards
A Rahman

BSNL Broadband — WORST BROADBAND

BSNL BROADBAND>>>> THE WORST BROADBAND EVER.....WE NEVER GET THE NETWORK....I AGREE DURING RAINY DAYS IT DOESNT WORKS....BUT WHY IT NEVER WORKS ON SUNNY DAYS...WHAT'S WRONG WITH THIS IDIOTIC CONNECTION...I HAVE GOT FED UP OF IT...

BSNL — Flash messaging services not available...

i have nokia 2626 mobile and using bsnl prepaid card..
i can't send flash messages..
if i send tha flash message it recieves the destination as normal message..

BSNL — service information

call charges to [protected] are Rs1. Deducting in my main account
what is the reason ????.
without informing how the amount is reducing frequently!!!
please give the reason to this number [protected]

BSNL/ Land line — Billing Error

Customer Relations Office- Bangalore ( North East)

Adjustment of Bill amount for interruption of service during the period March 08(One month) and 15 days between 01.06 to 15.06.2008 01/Jul to 31/Aug/08 not done in bill for the period
01/Jul to 31/Aug/08 as per letter issued by Customer Relation Officer(NE) dated 01.July.2008 (against interruption of telephone services for One month in March 08 & 15 days from 01.06.to 15.06.2008).
In the bill received on 17.Sept.2008 the adjustment amount towards rental Not taken care.

Unable to contact concerned BSNL - Bangalore by telephone at[protected]. Telephone number always engaged.
Hence this e mail.

Pl do the needful & send revised bill immediately.

Thanking you

H.R.Sreenivasa Rao
Banaglore
Tel no:[protected] Land line)