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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 468

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N
nayandeep
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted VAS activated automatically & amount debited for the same

Address:Sundargarh, Odisha

Respected sir,


I'm feeling very sorry for wring this about BSNL, which is supposed to be the best prepaid mobile service provider in country,

My prepaid number is [protected], & was debited on 9th July this year with Rs. 15/- for cricket service, the service for which I never requested.
I got an SMS from 55888015 mentioned ''Rs. 15 charged. Thanx for using our cricket service...
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Address:Chittorgarh, Rajasthan

As i received a message on my MOBILE : "Congrats: your mobile number won you, 7,00,000 POUNDS, in ongoing IRISH LOTTERY. PROMO.UK.LONDON. FOR CLAIMS, CONTACT: MR TERRY VIA EMAIL : claims.[protected]@live.com.

i[censored] r making only jokes please do not send any such type of message other than your countary.

thanks & regards....
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S
Sebastian Alackapally
from Ahmedabad, Gujarat
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Sim stolen with the Mobile

Address:Karnataka

While traveling by train my mobile was stolen at Vishakapatnam. I request you to block my Karnataka BSNL SIM [protected] to avoid any misuse. My present BSNL contact number is [protected].
please help me reissue a duplicate SIM with the same number.

Sebastian Alackapally...
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S
sircar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone Out Of Order

Address:Birbhum, West Bengal

Regarding Phone No.[protected]

Dear Sir,

The above BSNL landline is among the oldest connection in Sriniketan area. Unfortunatly, for the last one year we are suffering very very poor service from the operator. The said connection remains out of order most of the time. After regorous follow up they comes after a month to repair the same that too temporary basis. We tired of this situation.

Family...
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K
kuldipsood
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty Landline phone

Address:Kangra, Himachal Pradesh

My land line phone No. [protected] situated in Village Mandhol Under SDO/T Baijnath is faulty since last 25 days and complaint lodged on line on[protected] with complaint cell service vide No.[protected] but no response by the department for the list 15 days. Kindly intervene.

User name Kuldip chand sood
situated at Village Mandhol under SDO/T Baijnath
Area code 01894
Telephone No. 263949...
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S
Shubham Rathore
from Delhi, Delhi
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telephone and internet not working

Address:Uttar Pradesh

dear sir
i have a internet connection on the no. [protected]. bsnl people promised a speed of 2mbps but hardly get 20kbps on the same. also most of the websites do not open up including microsoft.com and yahoo.com. i have an account on yahoo.com and therefore was very disturbed till i made a separate id on gmail, even the website bsnl.com doest open up!!! i have called bsnl numerous times and they always say that the problem will b...
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S
Sam Jayan
from Erattupetta, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow Speed

Address:Pathanamthitta, Kerala

Sir, My name is Sam Jayan.. My Phone number [protected].. i get a new connection in BSNL broadband(500 Combo Plan) before 2 weeks.. First 2 weeks.. its working good condition and getting a maximum speed.. bt friday morning the connection was losted.. i compliant that time.. some times after that was solved.. bt that time our network speed low and very less.. too many time will get a page opend..i am compliant second time.. but they will not...
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A
anugraha.mathur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response for Past 2 Months

Address:Chennai, Tamil Nadu

The Internet has not been working for past 2 months, 3 different complains have been lodged and the tag has been closed without any action. When we called the toll free customer care number they give us a local Divisional Engineer land line number which does not exist (I wonder a telephone company's number has been disconnected and they are still providing the same number to customers to contact) Then i get the cell phone number of the...
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L
LANCYDCOSTA
from Bengaluru, Karnataka
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DEDUCTED RS 40

Address:Dakshina Kannada, Karnataka

my mobile number is [protected]. I got one sms on 28/07/2012 to my mobile stating Thank you for Subscribing for some TV and Rs,40 deducted from my balance. Then I contacted customer care and complained about the matter. They have registered complaint and gave a docket number H08KT357881 But so far I didn't get my amount. Please look into the matter and do justice to me....
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K
Keshab Chandra Basak
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess billing on landline in the name of one time charge in subsequent 3 months

Address:North 24 Parganas, West Bengal

landline No.[protected]
Customer id: [protected]
A/c. No. [protected]
Name: Keshab Chandra Basak

BSNL has charged the following under the head one time charge –
1) Biil No. & date: 89583619 – 09/07/12 - Rs.800/-
Complaint has already made in BSNL portal, no reply has been received till date though a month has already been elapsed.
2) Bill No. & date :[protected]/08/2012...
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Address:Varanasi, Uttar Pradesh

I am Atul Kumar Pandey From Varanasi. my number is [protected] and i am totaly upset with my service provider because after complaining any
complaint in BSNL regarding unnecessary activation charges but there is no any responsibility shown by my service provider. i am mentally harashed
by the BSNL. and the services are activate without my permission whenever my account balance are above 50. and BSNL are the poorest service br...
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S
sijukallada
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need Incoming call Details 0n 10-August-2012

Address:Kollam, Kerala

Sir

Please note this matter, its an Urgent, I need a incoming call details of [protected]. My parents are afraid, some one is calling all the time and using abusive words against my Family.right now i am here in UAE.and parents are too old. so no one is there to Go in BSNL office Kollam to collect detailed bill. so here i am requesting you to provide me the Incoming details to[protected] on[protected]. conetcion name is...
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M
Mayank Rajesh Wadhawan
from Mohali, Punjab
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INTERNET telephony

Address:Chandigarh, Chandigarh

one of the worst connetions ofthis moder day.
making us feel that we are still livivng in old century.
BSNL " best hai mere liye" should be called "WORST HAI HUM SAB KE LIYE".
stupid people at bsnl office, not ready to take your complaints and not at all helpful.
internet pack of 2 mbps and the download speed we get is 20 to 30 kbps.
complainst never resolved fully or properly.
MY...
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S
Sandeep Singh Sethi
from Mumbai, Maharashtra
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Reactivation of sim card

Address:Thane, Maharashtra

My mobile number [protected] was not in use from past few months and as a result of not using it, your company has deactivated the outgoing services from it
however im still able to receive calls, but not able to make any calls,
it says that your sim card will deactivate on 30 November 2012,
I've tried recharging it with 42rs validity plan but it is not getting recharged,
another top up was made of rs30 which...
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A
asisbaran
from Mandapeta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent interruption of Broadband Connection during last one month

Address:Howrah, West Bengal

Sir,
My telephone No is[protected],where BSNL provided Broadband Connection.It has been found during last one month that frequent interruption of service has been occurred specially from 9AM to 4 PM.Several times docket was done but no effect of smooth service has been found.The last docket was done on 28.07.12 vide docket no [protected](as told over telephone)and till this moment the status of the recorded voice stating...
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G
G.M.Choudhari
from Darwha, Maharashtra
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For Getting Incoming/ Outgoing Call Details

Address:Amravati, Maharashtra

Sir,
I Want to know the call details of my mobile Call during 4-4-2012 to 8-4-2012. For this, What I have to do and how can i get the said details. Expecting Your Kind Coopration.

Thanking you.,

Yours,

G.M.Choudhari, Amravati
mob.No. [protected]
Email:- [protected]@gmail.com...
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S
samee31
from Gurgaon, Haryana
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LL Phone no. 0120 2894628 dead

Address:Ghaziabad, Uttar Pradesh

Our land line no.[protected] is dead for almost 1 month now. Complaints have been lodged at there Kaushambi exchange several times and each time they reply that work in progress but phone is dead till date.

Hope to get it rectified through this channel

Sameer gupta
[protected]...
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T
Tejander Pal Singh Gill
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IPTV not working properly since long

Address:Jaipur, Rajasthan

We are user of IPTV and broadband provided by BSNL since long. From last one year neither BSNL broadband nor IPTV is working properly. One reason is modem which was provided by BSNL on rent around 6 years ago, is not replaced, however we had paid multiple time cost of this modem as rent. BSNL was charging us rent of Rs. 50 per month, now rent is reduced to Rs. 25/- per month, but despite repeated complaints of poor broadband and IPTV service...
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R
Raghvendra Sarsaiya
from Bhopal, Madhya Pradesh
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Broadband Security deposit refund

Address:Sagar, Madhya Pradesh

Dear Sir,

Kindly refund of my Bsnl Broad Band. Refund of Security Deposit against Telephone no.[protected]. Last submitted of my all docouments on 10.11.2009. But still pending of my refund BSNL Broad Band, I have not received my refund till date,plz take necessary action to avail my refund back.
Kindly pls look at this matter.

Yours Truly,
Ram Kishan sarsaiya
D-7-B east Railway Colonybr...
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Address:Chandigarh

I got 2GB, 30 Days, DRV 98 on july 28 worth 98rs. Then i got a 100mb, 3days 3G, DRV 25 recharge on 8th august. But i m still getting speed of 2G whereas i have got recharge of 3G for 3 days. when i called at call centre, they said u cant get 3g speed because the other recharge is void until 2g recharge finishes. I asked them to refund the recharge if it cant work to which they refused. Then i asked them to lodge complaint for this to which...
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