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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 475

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A
ABIRLAL
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM CARD LOST

Address:Bangalore, Karnataka

I LOST MY BSNL SIM CARD. PLEASE BLOCK IT PERMANENTLY. MY LOST SIM CARD NUMBER WAS[protected]. MY IN USE NUMBER IS [protected]....
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D
dalvi.sagar0
from Mumbai, Maharashtra
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POOR SERVICE BSNL BROADBAND

Address:Thane, Maharashtra

Dear Sir/Madam

This is to bring to your notice that in nalasopara vasai and virar we never get internet on every saturday and sundays saying that media fail reason.sometimes fibur cut issues.its now very pathatic i have taken 900. combo plan for unlimted usage but there is no use.

please do something to this bsnl internet services and please let us know why we are not getting internet every saturday and sunday...
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T
Tejnir
from Mumbai, Maharashtra
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dial up internet connection

Address:Maharashtra

Dear Sir/Madam,

Saturday I visited BSNL office at Kalyan (West) since for 15 days my dial internet connection is not working. Userid & password given by you with which I could operate internet on Saturday & Sunday morning. But, suggenly when I was on internet connection on Sunday morning, the same was disconnected & now I am not able to get through the same. Error 691 again started appearing.

Please...
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Address:Kanchipuram, Tamil Nadu

I had applied for BSNL broad band connection. BSNL representative Mohan came and sold me router, he informed me that connection will be given within two weeks. He gave his mobile number and his Boss mobile number. Now it is more than 45 days, still there is no connection. I am not sure whom to contact because both Mohan and his boss does not respond to my phone calls.

Please expedite the process and let me know whom to contact.br...
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V
vasudeo69
from Pune, Maharashtra
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Broadband tariff including landline

Address:Pune, Maharashtra

Respected sir/Madam
my name is vasudeo krishnaji kurbet and i am using your bsnl broadband service along with land line
i have paid all the payments and there is no dues from my side
so i am requsting you that please change my plan (BB Home ULD 499) to BBG FN Combo 500
thanks & regards
vasudeo kurbet...
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V
Vinod Sneha
from Siliguri, West Bengal
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unauthorised deduction

Address:Patna, Bihar

Rs 7 charged for renewal of "love tips for girls services" on every Saturday/ Sunday from 5959507 since 5may 2012. We have complaint for several times for deactivation of this service but it is of no use. However i am confirmed by the customer care for the activation. But the problem persist. Please do the needful action.

Vinod Kumar
Mobile No.[protected]...
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S
Salek Shaikh
from Mumbai, Maharashtra
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PHONE IS DEAD BUT STILL BILLING

Address:Surat, Gujarat

SIR,
I HAVE LAND LINE NUMBER IN KOSAMBA EXCHANGE WITH NUMBER 233333, IT IS DEAD FROM 03/06/2012,
I HAD COMPLAIN ABOUT IT TO,
198 - TIME TO TIME
JE KOSAMBA - NUMBER OF TIMEs
DE KAMAREJ - TWICE
AGM RURAL - TWICE
CAO TR - BY PHONE & E-MAIL FOR NOT TO BILLED ME FOR THIS TIME PERIOD
PGM SURAT - ONCE
CGM GUJARAT - BY PHONE TO HIS OFFICE TWICE & BY FAX TOO

BUT...
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U
uknedunuri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bsnl landline dead frequently

Address:Krishna, Andhra Pradesh

My phone[protected] is frequently dead. Despite of given so complaints your employee come and do temporary work around. Again it dead after few days, I don't know they never find root cause. Always come attend very uneasily not rectify the issue properly. My sincere request is that please permanent solution make my life happy and develop trust on BSNL. Instruct your executives to investigate issue thoroughly not for name sake and...
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A
anilvcherian
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application for Landline connection

Address:Ernakulam, Kerala

Dear All,

We have applied for landline + internet connection in May 2012 and our application goes to BSNL file during first week of June. We have received a call from BSNL south Vazhakkulam informing our landline number, but no connection till today. On further calls with BSNL south Vazhakkulam office staffs, they have promised to send some one, but nobody has turned up till today.

I would like to escalate this...
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R
Raheez Ahmed
from Erode, Tamil Nadu
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TElephone not working and Frequent termination of Internet connection

Address:Kanyakumari, Tamil Nadu

Dear Sir,
I have given complaint regarding this issue some three weeks back to[protected]. No response from anyone. Later i called three days back at that time they gave JE's number. I informed him about the problem. He told me that he will send some one next day. Till now nobody came. Yesterday also he told the same thing. When today i have asked this he purposely cut my call and not picking my call. Please do something to...
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B
badhmania4
from Surat, Gujarat
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Non ops of landline more than 4 months

Address:Kangra, Himachal Pradesh

Good day sir

We are the residential of Vill Tippri Teh Jaswan Kotla comes under the exchange Jour bar (Dehra) code 01970 have a non operational telephone at my residence.As you aware about that the mob net work is also not so good. Any how the landline no[protected] is non operational from last five month and inspite of again complaining the bill is being generated and the no action has been taken...
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L
lines92
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For Replacement

Address:Surat, Gujarat

I have Purchased Penta T-pad PS703C On date :10/05/2012 From Jems , Telecom 209 Shyam chamber Above ICICI bank opp sub jail Ring Road
Surat Bill No: RJRMS0666 Rupees: 6250/- Cash Paid, T-pad PS703C ,after two days t piece was faulty and not working proper So have requested dealer in surat Jems Telecom for Replacementt given me service centre contact number I have personally make so many visit there and after they convince this...
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M
manish_dilsey
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BROADBAND WON'T WORK

Address:Bikaner, Rajasthan

Complaint Detail
Phone Number: [protected]
Account Number: [protected]
Account Name: Sri. JETHMAL JOSHI .
Complaint Id: [protected]
Complaint Date: 02-Jul-2012
Complaint Type: DSL LIGHT CAN'T STABLE
Technical Status: Assigned to FTO
Reason for the Complaint: BROAD BAND MODEM DSL LIGHT CAN'T STABLE
02/07/2012...
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H
Haribansh Mishra
from Lucknow, Uttar Pradesh
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Amount Not Received even after deduction from my account

Address:Lucknow, Uttar Pradesh

I Recharged my BSNL prepaid connection from BSNL portal three days ago.
URI is following:

http://portal.bsnl.in

Amount was debited from by bank account but was not credited in my prepaid mobile account. Talking to C Care was waste. Support number given on the portal are not answered. No response of my emails were given. Any Suggestions what next should I try???..

Regards,
Haribansh...
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S
santhisss
from Suchindram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to deactivate this service

Address:Kanyakumari, Tamil Nadu

one call came from bsnl hungama,they asked my gmail and cell number .i gave him.i dont know what purpose they asked.later one message came to my gmail account.The message displayed that "your hungama account has been registered and pay Rs.49 per month and your userid and password will send to your cell number".for this reason,i have de-activate my gmail account.so please de-activate this hungama account.my landline no. is[protected]...
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P
peekay
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nexGTv + subscription without consent

Address:Odisha

I am a BSNL Odisha prepaid customer and my mobile number is [protected]. Today i.e. 5 July 2012 at 9.37 AM, a message came from some nexGTv telling "Thank you for showing interest in nexGTv+. To access mobile TV, pls click http://axle.nexg.tv". Immediately came another message saying "<82 M YES> you have requested subscription to nexGTv + Gold Pack bulletin of Rs 99. To confirm, pls forward this SMS to 57776". Again,...
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S
ssc211
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PHONE BILL

Address:Ghaziabad, Uttar Pradesh

I HAVE A LAND LINE CONNECTION,PHONE NO.IS 0120 - 2671397 .I HAVE INTERNET CONNECTION (BROAD BAND) ON IT.
STILL I HAVE NOT RECIEVED TELEPHOE BILL OF JUNE-12 OF ABOVE L L NO..I HAVE ALREADY DEPOSIT THE BILL OF
MAY-12 MONTH. BUT BSNL DEMANDING BILL OF MAY & JUNE THROUGH RECORDED MASSAGE. BSNL HARASSING ME
BY DEMANDING DOUBLE BILL & NOT PROVIDING ORIGINAL BILL THROUGH POST/MAIL..OVER & ABOVE...
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H
Himadri Panda
from Bhubaneshwar, Odisha
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My land line not working properly

Address:Khordha, Odisha

Sir,
I Am a consumer bearing land line number[protected] would like to request you that my land line is not working properly.
There is ringing sound from other out going call to us but my phone is not ringing at the same time.
Pliz take action at your earliest.

with worm regards,
Jitendra kumar ray.
plot no-1480
IRC village,nayapalli,BBSR-15...
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sangram singh chouhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong debit of my prepaid balance

Address:Jodhpur, Rajasthan

wrong charges of my prepaid balance of Rs; 05 at 09;51pm dated[protected] from my no;[protected] . banal automatic activation of scheme ;FRENZO;service from no;[protected] .I was request to costumer care for refund of my balance of Rs;05 .but could not get it.it is a fornicate with me .complete enquiry and action on banal .grant me help sir....
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R
rafeekkarad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land Line Not working

Address:Malappuram, Kerala

Dear Sir,

The BSNL Land Line Phone in my house has not been working since march 2012 , My Land Line number is [protected] under vazhayoor Telephone Exchange, Malappuram - (Dist) So many times we submitted the complaint to the Telephone Exchange , but no positive action from their side , They are telling so many excuses without rectifying the problems .

I kindly request you to take favorable...
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