Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: May 21, 2026
Complaints 15980
Resolved
6091
Unresolved
9889
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 475

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shlndrkmr
Jul 13, 2012
Resolved
Report
Copy
Resolved

Address: Nagpur, Maharashtra

bsnl takes very very long (3 to 4 weeks ) to repair telephones . we removed internet because we could not use it due to either phone dead or line noisy but were paying the rent for the whole month.
When all rentals are deducted it is incorrect. All exchanges have housekeeping function computers which record the complete data and bsnl knows when the tele phone went dead and when was it repaired . it has data o[censored]sage of phone for billing purpose for every second in the billing system computer.
Bsnl being government owned should on its own reduce the rentals and not ask the consumer to lodge a claim or go to consumer court.
In fact i suggest rentals must be charged on daily basis because telephone is a twenty four hour service .
will the min of consumer affairs. tdsat or trai or such body teke up the matter so that customers are not cheated and bsnl revenue also grows by providing uninterrupted service.
Aug 13, 2020
Complaint marked as Resolved 
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    debrupb
    from Mumbai, Maharashtra
    Jul 13, 2012
    Resolved
    Report
    Copy
    Resolved

    Address: West Bengal

    Sir,

    My wife has lost her cellphone containing a BSNL Cellone Postpaid number on her way to home from my sons school today (13/07/2012) afternoon.On her behalf, i request you to kindly block the sim to avoid its misuse and excess billing.
    The no is +91-[protected].

    Regards,
    Debrup Bhattacharyya
    Kolkata
    Aug 13, 2020
    Complaint marked as Resolved 

    postpaid sim card — block the card

    Sir as i lost my sim card, no [protected] please block that sim card...


    my dob 4761
    adress;#23, 14 cross, 4 main, vinayaka layout
    virgonagarpost, butterhalli, b'lore-49
    present contact no:[protected]

    Kindly block my sim card...
    Sir,

    My father has lost his cellphone containing a BSNL Cellone Postpaid number on his way to varanasi late tonight.On his behalf, i request you to kindly block the sim to avoid its misuse and excess billing.
    The no is +91-[protected].

    Regards,
    Nitin Kumar
    Bangalore
    i have one cell one post paid plan...by mistake i had lost my phone bool contacts from cell which are saved in my SIM...so pls wat to do to rcv my contact num
    sir.

    my father lost his bsnl postpaid sim card .so i request you to kindly block the sim card.to avoid its misuse and excess billing
    the mobile number [protected]



    regards,
    s.harini
    chennai
    sir.

    my friend lost his bsnl postpaid sim card .so i request you to kindly block the sim card.to avoid its misuse and excess billing thanking you
    the mobile number [protected]



    regards,
    M.S.Moorthy (HR)
    Srivari Enterprises
    Gummdipoondi
    chennai
    Block Sim Card
    Sir,

    My friend has lost her cellphone containing a BSNL Cellone Postpaid number on her way to narengi during noon.On her behalf, i request you to kindly block the sim to avoid its misuse and excess billing.
    The no is +91-[protected].

    Regards,
    Nilay Choudhury
    Satgaon
    please block the postpaid sim carrying the no [protected] of assam circle of miss moon moon doley. it has been stolen today along with the carrying handset.
    moon moon doley.
    Sir,
    at present I am having bsnl post paid cell one connection. I want free add on card on the existing connection. is there any such provision. please clarify. my cell one post paid connection number is [protected] ( AP telecom circle)
    Ramana murthy
    My father has lost his cellphone containing a BSNL Cellone Postpaid number on his way to varanasi late tonight.On his behalf, i request you to kindly block the sim to avoid its misuse and excess billing.
    The no is +91-[protected].

    Regards,
    harsh pandey
    Bangalore
    Hi,

    I lost my SIM card. Please request you to block it ASAP.

    Mobile Number: [protected]

    Regards
    I have to close the message > MOBWIN sending from no 5655899 which is coming from some month with out my permission and cutting my rupees.Please see about it and please stop the message .
    yours faithfully,
    Sunil Chandra Roy.
    Ph.No. [protected].
    I have lost my mobile along with the cellone sim card number [protected]. I request you to block the same immediately.
    Thanking you
    Rajesh Kumar Jain
    Kolkata
    24/4/2013
    my postpaid outgoing calls are blocked without any intimatiom
    Hi,

    I lost my SIM card. Please request you to block it .

    Mobile Number: [protected]

    Regards
    I.K.Gopa Kumar
    Chennai
    Hi,

    I lost my SIM card. Please request you to block it .
    Sory This Number is Correct
    Mobile Number: [protected]and this number is Wrong [protected]

    Regards
    I.K.Gopa Kumar
    Chennai
    Dera Sir/Ma'm

    My Daughter have lost her mobile along with the cellone sim card number [protected] (J&K) at Vadodara (Gujrat) . while on Temp duty. I request you to block the sim immediately.
    Thanking you

    Yours Sincerely,

    Pritam Singh
    F/o Lieutenant Ramandeep Kaur
    603 EME Bn.
    [protected]
    Dera Sir/Ma'm

    I have lost my mobile along with the cellone sim card number [protected] (TELANGANA) at BALAPUR CROSS ROADS OF HYDERABAD today around 7 to 8pm. I request you to block the sim immediately.
    Thanking you

    Yours Sincerely,

    K SREERAMULU,
    PLOT NO 35
    SRI SAI NAGAR
    KANCHANBAGH
    HYDERABAD
    Helpful
    Found this helpful?
    17 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      jaseer_ap
      Jul 13, 2012
      Report
      Copy

      Address: Kannur, Kerala

      RESPECTED SIR,
      MY MOBILE NUMBER : +91-[protected] IS PORTED TO BSNL MOBILE NOW, AND NOW SOMETIMES NOT GET ANY INCOMING, AND CANNOT MAKE OUTGOING CALL. WHEN I MAKE CALL ITS REPLY IS "CONNECTION ERROR, NETWORK BUZY, DISCONNECTING, etc...". WHAT IS THE USE OF THIS NETWORK PROVIDER?. WHAT ARE THEY DOING?.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        romesh a shah
        from Ahmedabad, Gujarat
        Jul 13, 2012
        Resolved
        Report
        Copy
        Resolved

        Address: Vadodara, Gujarat

        To,
        The head,
        BSNL, vadodara,

        Sir,
        I Romesh A. Shah is using your landline services No. 2359816 at jetalpur road, Inspite of many complaints, no body is taking into consideration our complaint, So I request to take the action into the matter immediately and hope you will work on this matter urgently.
        Aug 13, 2020
        Complaint marked as Resolved 
        phone not working

        No [protected]

        BSNL — telephone is not working

        sir,
        my telephone is not working for the past 25 days. my telephone number is[protected]. i gave complaint immediately, but there is no response from them . i pesonally went and met the line man and field engineer. even then they have not repair the fault.
        please kindly look into my problem and help me to avoid the rental for this period.

        with regards,
        anbarasu.r
        Sir,
        our telephone line is not working since from 2 days, we are unable to make any incoming and outgoing calls form that .we are having on bsnl services at our offices .We are facing a problems with this services .We want you to take the quick action against the above mentioned problems .or you people suggest us for the other alternate services of the company.

        BSNL — PHONE NOT WORKING

        Our BSNL landline no is[protected], it has been not working since 2 months. evrytime we complaining the telephone exchange, but they are not responding. they always postponing it. but till the repair was not cleared. we are facing very problems without phone. plz take an action for this... our address: G.kailash, Jhadupudi (R.S.), R.BElagam (Post), Kaviti Mandalam, Srikakulam District, Andhra Pradesh, India. Our telephone Exchange is located in Silagam, Kaviti Mandalam, Srikakulam District, Andhar Pradesh, India
        I AM VIJAY BATHIJA MY HOUSE B.S.N.L. LAND LINE NOT WORKING FROM 8 TO 10 DAYS FIRST I TRIED TO CALL ANAJ MANDI TELEPHONE EXCHANGE BUT NOBODY RECIVING THE PHONE.WHEN I WENT TO OFFICE BY 9 / 9:30 / 10:00 AM NOBODY IN THE OFFICE THEN I LAUNCHED MY COMPLAIN ON 198 COMPLAIN NO 9206 TILL TODAY 27/06/2008 NO RESPONCE THEN I WENT TO OFFICE AT ANAJ MANDI AND TOLD SECURITY IF THEY CANT WORK I WILL BRING MY LOCK AND LOCK THIS OFFICE BECAUSE YOU PEOPLE DON'T WANT TO WORK.
        VIJAY - [protected]
        From,
        Velangani kumar,
        Office Manager,
        OneMedSpace india pvt ltd,
        Habsiguda 500007,
        Hyderabad.
        from[protected] we are facing a bad net service from BSNL we were trying to reach you and even we place a complaint for net issue (time out and very very slow download and upload) with complaint no: 254 with a telephone no:[protected]. Still now its not retified and more over the time we spoke to the customer care of BSNL the next second our telephone line is dead we are unable to make and also recieve call. We are not satisificed with your service either in net and telephone pls take a quick action as we are loosing lakhs of rupees on which we invested.

        THANKING YOU.

        BSNL — Telephone is not working

        Our telephone is not working since 14/07/2008, Our telephone no is[protected]. please attend to it immediately.
        Hi our BSNL land phone is not working since last 1 month. Despite personal complaints at the exchange the complaint is not attended.Due to this we are not contact with his family. I think no any person in BSNL to solved this issue.

        Dilshad
        [protected]
        TO
        CGM
        BSNL, Jaipur

        MY PHONE 222472 & 222254 IS NOT WORKING FOR LAST 30 DAYS.DESPITE COMPLAINING A NUMBER OF TIMES NO BODY HAS COME TO RECTIFY THE ERROR .I REQUEST YOU TO KINDLY RECTIFY THE FAULT URGENTLY.

        THANKING YOU
        Rajasthan Explosives & Chemicals Ltd.
        Dholpur (Rajasthan)
        Dear Sir,

        We have given at least 10-15 complaints regarding our phone. There is so much disturbance that we cannot hear anything, so pls repair the line at the earliest .
        Regards,
        Baliga
        I am consumer of BSNL from last 10-11 years, my telephone no.[protected], but from last 2-3 months my telephone is not working, I have made many complaints at nearest complaint office but there is no respons at all.
        Dear Sir,

        I am a subscriber of BSNL Kolkata Telephone. My phone number is[protected].


        Since the last 7 days my phone is dead. I have registered a complaint on 26 September 2008 (Docket No: H2467). I was told it would be functional from 27th September 2008, ...
        my phone[protected]had a cross connection problem last month, a very bad reception, and a lot of interruption durin I.S.D Calls while talking on ISD calls the recorded IVR kept playing which was a nuisance i had dialed for the complaint, i also have a problem with the wire connections of the modem, my internet is slow . plz see that i would not have further inconvenience please improve you ISD IVR system, at times it gets stuck playin the same thing again and again
        thanking you
        Hi

        My BSNL phone has been out of order for more than ten months. After much of pestering, complaining and running around it was set right last week. But alas..withing 2 days the construction workers destroyed the telephone cables while "expanding" the National Highway ( thanks to the flyover and metro rail coming up on the Bangalore - Tumkur Highway). Now the good old folks of BSNL are holding the NHA ( National Highway Authority) for digging up and tampering the wires...we are supposed to get a rebate of around Rs.8, 000 from BSNL ( for the internet broadband charges since Jan-08, though we have not used it even once since then)..Had this rebate not been the case we would definitely have disconnected the connection.

        Not sure how much of a resolution would i get by posting this complaint..but i atleast i wanted to make the people reading my complaint, to realise the gravity of the issue and the caulousness of the BSNL staff

        My phone no is 2 837 1371

        Regards,
        Gokul
        I was maintaining zero balance as on 1st july 2008. But for two months I did not receive nil statements, but suddenly, for sept 2008 I received a debit of rs.1592.79 including 400 rs as late fee.

        how rs.1121.24 has been debited
        how you can debit late fee without informing by phone
        your call centre never works. not possible to interact

        i am the person behond sec'bad main br to change vaastu and increase banking account span

        immediate reply expected by phone as well as email for the above shortcomings
        rajasekhar tv, manager airindia hyd
        I am consumer of BSNL from last 4-5 years, my telephone no.[protected], my telephone not working properly, but from last 8-10 days my telephone is not working (dead), I have made many complaints at nearest complaint office, my conplaint no. 664, but there is no respons at all.

        Please look at my complaint & nessary action.

        Thanks & regards

        R.B. Khan

        telephone — BSNL Telephone is not working

        Hi,
        My telephone is having high disturbance and need to change the wiring.Not able to hear from the person at other end.
        No:22230419
        pls do the needful ASAP.

        BSNL Village landline — Not Working Properly from Past 8 Years

        Dear sir/madam
        From the past 8 years I am using BSNL landline phone my exchange address is-- sathapaady exchange. mettur (Tk) Salem (Dt)Pin-636451.tamilnadu.. the thing is from the beginning not only my exchange, neighbor hood exchanges also not working properly. Caller id facility, call listing, bill referring also not available. Because of that telephone exchange operators selling the calls locally. So without using the phone our people paying telephone bills.
        Now a days private networks working properly, them service also good. I[censored] cant give good service to the people what is the meaning of your service. Number of people turns over to private networks from BSNL. Kindly hear my feed back. I[censored] can’t enhance the exchange please try to make them to work properly. Thanking you…
        Warm regards
        Periys
        RESPECTED SIR,
        I AM SANJOY DUTTA GUPTA OF 9, GANGAPURI;KOLKATA-93.I AM HOLDING A BSNL KOLKATA TELEPHONE PREPAID CONNECTION([protected]) SINCE 2004, BUT FROM 8TH JAN`09 I CAN`T SENT ANY SMS FROM MY TELEPHONE(i, e [protected] ).I MADE COMPLAIN TO BSNL LOCAL CUSTOMER CARE CENTRE([protected]) THREE TIMES FROM 8TH JAN.THE LAST COMPLAIN NO IS 376295.
        THEY ALWAYS REPLIED TO WAIT AND THEY WILL CALL BACK ME.BUT TILL TODAY THERE IS NO REPLY FROM THE END OF BSNL KOLKATA TELEPHONE.FOR YOUR KIND INFORMATION IT IS ALSO TO BE NOTED THAT I USED THEIR SMS CALL DEDUCTION CARD ON 23RD OR 24TH DECEMBER 2008 AND RS. 43 IS LEFT IN MY ACCOUNT.BUT TILL TODAY I CAN`T USED THE SMS
        SERVICE WHICH IS BLOCKED BY MY SERVICE PROVIDER.I DONT KNOW WHAT ARE THEY DOING TO SOLVE MY PROBLEM.ITS MY REQUEST YOU PLEASE TAKE NECESSARY ACTION TO
        RESUME THE SMS SERVICE AND I WII GRATEFUL TO YOU.
        THAKING YOU.
        YOURS FAITHFULLY
        SANJOY DUTTA GUPTA
        KOLKATA-93
        DATE :03/02/2009
        Telephone is not working from last two days,
        there is any dailer tone
        and I know that they do not have night shift or work from home option!

        Better to use that building as a farm house if nobody is there. There will be no arrests as it is a Government area ;)
        TELEPHONE INSTRUMENT NOT WORKING
        My Telephone instrument is not working from past 5 month. My Telephone no. is[protected] .Ihave done complaint many times at the exchange office. But they gave no response at all.I personally met the
        line man and the engineer.
        Please kindly take action on above matter and look into my problem.
        Thanking You,
        Yours faithfully
        Rohit Shyamsukha


        DATE:02/04/09
        Kolkata
        Broad band not working too

        Malaisamy.C — Malaisamy.C

        My Telephone No.24863958 is not working two days. My Telephone service is very very most urgent. Plese my compliant attend today.
        Thanking you,
        M. Ramu,
        S/o. Malaiswamy.C
        Old No.24, New No.1/23,
        New Bethanian Nagar,
        Ramapuram Annex,
        Chennai-600 089.
        Mobile: [protected]
        MY PHONE 24863958 IS NOT WORKING FOR LAST 3 DAYS.DESPITE COMPLAINING A NUMBER OF TIMES NO BODY HAS COME TO RECTIFY THE ERROR .I REQUEST YOU TO KINDLY RECTIFY THE FAULT URGENTLY.

        THANKING YOU
        M. Ramu
        CELL:[protected]
        S/o. MALAISAMY.C
        OLD NO.24, NEW NO.1/23,
        NEW BETHANIAN NAGAR,
        RAMAPURAM ANNEX,
        CHENNAI-600 089
        MY PHONE 24863958 IS NOT WORKING FOR LAST 3 DAYS.DESPITE COMPLAINING A NUMBER OF TIMES NO BODY HAS COME TO RECTIFY THE ERROR .I REQUEST YOU TO KINDLY RECTIFY THE FAULT URGENTLY.

        THANKING YOU
        M. Ramu
        CELL:[protected]
        S/o. MALAISAMY.C
        OLD NO.24, NEW NO.1/23,
        NEW BETHANIAN NAGAR,
        RAMAPURAM ANNEX,
        CHENNAI-600 089
        Dear sir,

        My phone no:269314 is not working since 6 month.I have already several time compliant and rectifyed, but frequently not working.

        BSNL — can't call a no. in kolkata

        Hi,
        My bsnl no. is [protected] and i have received calls from a no. in kolkata [protected]. but when i call back on the same no i get the response that such a no. doesnt exist. please check out what the problem is and inform me.
        thank you
        Sumit Jha
        my phone is not working
        my land line phone not working fron last 8 months & nobody seeing this issue in telicom office .<br />
        wt is goi jg on i can not understand that bsnl how work with 3g service
        dear sir,
        our phone is not working from 12.7.09 onwards.
        Dear,

        my land line phone is not working last ten day, s please do it we are so need full this

        PHONE NUMBER ...[protected]...BAHADUR GARH...HARYANA

        THANK, S
        arvind kumar
        [protected]

        BSNL — bsnl phone not working

        sir
        my bsnl lanline ph.no. [protected] is not working from last week i have already complaint
        so many time. please see the matter
        I have land line[protected] also broad band.Net is connected BUT land line NOT working. Please rectify.
        I am consumer of BSNL, my telephone no. [protected], my telephone not working properly, from last 30 to 35 days my telephone is not working clearly, noise and line falt. My telephone is complaint for several times in a month I have made many complaints at nearest complaint office, they will come and only one or two days phone is correct then my conplaint no. 664, but there is no respons at all.

        Please look at my complaint & nessary action.

        Thanks & regards
        TELEPHONE NO: 27228295 IS NOT WORKING SINCE THREE DAYS
        I am fighting BSNL over a faulty phone. See the post here
        http://brainstorms.in/?p=534
        I am consumer of BSNL, my telephone no. [protected], my telephone not working properly, from last 15 days my telephone is not working clearly, noise and line falt. My telephone is complaint for several times in a month I have made many complaints at nearest complaint office, they will come and only one or two days phone is correct but there is no respons at all.

        Please look at my complaint & nessary action.

        Thanks & regards

        bsn l phone — phone not working

        Dear Sir/Madam

        My phone in 7th Phase J.P. Nagar Bangalore number 26651145 is out of order. Please get it rectified as early as possible.

        Namerta

        BSNL — bsnl telephone 27206558 not working

        My residential telephone No.27206558 is not working since 15 days and complainint has been renewed every day. So far it has not been attended and still it is in dead condition.
        Please attend it and resume my residential telephone immediately.
        R.Sreenivasulu.
        Respected sir,

        My land line number[protected] is not working. Please help me.

        Many thanks in advance

        Best regards
        Ravi Surya Subrahmanyam
        My telephone number is 24747662. I recently got the connection 2 weeks back. But I am unable to make any out going calls. The incoming call quality is also extremely poor. I logged a complaint 2 weeks back but until now there is no response. Its been very difficult for me without phone connection. I would be happy if the problem gets fixed as early as possible.

        --T.R. Krishnan
        Telephone number [protected] is gone dead. And required replacement of telephone instrument with box.

        BSNL Landline — Landline alongwith wireless network not working

        My landline cum broadband is not working since one month , my landline number is[protected] kindly send some one to attend the complaint please.
        my landline is dead since 3-4 days...phone num is 23373934
        I am in Melarungunam Village Thenpalai Po, Gingee T.K Villupuram Dt. we have a BSNL Will Phone now past two months not Working we complaint Gingee BSNL. Tindivanam BSNL They have not attend the complaints. sir please Kindly sort the My problems

        Vijayakumar
        [protected]
        Sir,

        My Dad's ( D S Muthu ) Phone number 24727619 instrument is not working for some weeks. I had made a complaint to BSNL complaint no 56098123. How ever they haven't take any action more than 48 hrs, So I request you ask authourity concern to take necessay action,

        BSNL — Telephone 2501101 not working

        Inspite of multiple SMSs to [protected] I am yet to hear from BSNL to correct my faulty telephone number 2501101 which is not working since last more than 30 days..

        BSNL — Phone Not Working...

        Dear Sir,

        My name is S.Harinatha Chowdary son of S.Mohan chowdary, resident of Chinnagorpadu(Vil & Post), Pakala (Mandal), Chittoor (District), A.P.

        We have landline service[protected] at my home. The phone is not working for last 3 weeks. We have contacted the BSNL department so many times. But, the issue is not resolved yet. There are some other phones also not working in our village.

        Kindly do the needful. We would be very thankful to you if you resolve this issue as early as possible.

        Thanks & Regards,
        Hari
        Dear Sir,

        Greetings.

        We are from Janet Matriculation School 4, Anna Street, M.G. R. Nagar, Tiruverkadu Chennai 77.

        For the past 2 days our landline is not working. The No is: 26800576.

        I humbly request you kindly to rectify the fault as early as possible.

        Thank You.

        Yours Faitfully,

        M.Yesudhas

        Coreespondent.
        we have been complaining about fault connection of our telephone for last 2-3 months, everytime the line man/JE says there is problem in the cable, but never solved problem, atleast can i know who is the concerned authority to escalate this matter. please look into the matter or we need to approach some other way.
        Revenue Divisional Office,Secunderabad
        Fault Telephone Number:24070887
        Telephone no.[protected], under Kalyan Cicle, Agashi Exchange is out of order intermittently for last three months. I have complained about it on 198, also I have filed a complaint in the Agashi exchange, but there is no response yet. The only reason given to me was of the employees who come from Kalyan have to leave early; so there is no one as such to look after the problems
        my landline is dead since 5-6 days my phone is [protected]
        i am in Itkur Village Tal kallam Dist osmanbad We have BSNL phone it not workaing last 3month we complaint many time but no one can take action on it
        sir it prob of all my village some time all village phone are not in workaing



        Thanks/Regards
        shailesh
        my BSNL NO[protected]
        PHONE NUMBER[protected]

        NOT WORKING FOR LAST 20 DAYS,

        COMPLAINT ALREADY REGISTER BUT NOT ACTION TAKEN
        my no [protected] is not working
        MY PHONE NUMBER[protected] NOT WORKING FOR LAST 3 WEEKS.
        I HAD COMPLAINT BUT TILL TODAY NO ACTION HAS BEEN TAKEN BY BSNL.
        IF THEY ARE NOT INTEREST KINDLY CANCEL MY NUMBER AND RETURN THE DEPOSIT AMOUNT.
        hi
        I am using Bsnl landline telephone from last 8 year.all countries are progressing day by but here,even after 8 year situation we have gone 20 years back.
        my telephone no[protected] is working almost 10 dyas in a month from last many months. please check the details reality will be in front of you.last month I have Launch my complaint on 29 oct 2010.under compliant no 262318.not addressed till now.

        what is the minimum time to attend the complaint?????????????????
        Situation is worse after 8 years now hope I will have to surrender my connection.
        Regards
        Ram Singh
        village and post office
        Rajgarh
        Teh.Sadar mandi
        H.P.

        BSNL — Phone Is Not Working From 7 Days

        Sir,
        We cannot use our land lline[protected] since 7 days. Pl. do the needful.



        Regards
        Anirban Kar
        [protected]
        Irungatukottai sipcot [Sriperumpudur] TamilNaduElectricityBoard 110kv/33-11kv sustation phone no.[protected] is not working past three days.No response in Irungatukottai and Sriperumpudur [[protected]].The above substation is very essential service.I request you that kindly advice concerned BSNL officer to response complaints through phone.I want BSNL higher officer contact number for Irungatukottai sipcot area.My mobile no.is [protected]
        Hello,
        I facing problem regarding my BSNL land line i.e[protected] not working,i gave compliant many many times to customer care but nobody was responding.Even i gave the compliant to AEO also but work.(No use).

        B.S.N.L — phone not working

        phone not working[protected]. want to get details through net. they said register in selfcare.sdc.bsnl.co.in i was not able to do. kindly help.
        My Phone Number[protected] Kalyan telecom, We facing problem frequently,Most of the days our phone is not working, what a excellent service was given by BSNL. Actully it is punsihment for the peoles wholive in Kalyan East.

        Reagrds
        Chandraknat
        [protected]
        I am using BSNL landline with broadband facility since last 6 Month. My consumer number is[protected] My address is "At. Po. Parkhandi, Tal. Wai. Dist. Satara,).
        20 days back my land connection was disconnected with out any intimation from the BSNL Company. we have alreay lodge complaint to bsnl officer but still not any response from his side. Request you to please help about connect my landline & boardbard connection. My business process totally stop.

        Regards,
        Sampat Y Mahangade.
        MO.[protected]
        Phone out of order
        My Residence 'Mother's Love', Akashwadi, Kaular Budruk, Vasai Road(W),
        Land Line No. 2320311, falling under Kalyan Telecome circle is now out of order.
        The Phone is very often goes dead, plz rectify the problem.
        I have couple of complains.

        1 .My father's office has 2 phone connection. those are almost 30 years old. Nowadays we have phone instruments, that is quite old, its electronics one, but almost 10 years old. I have already sent an application to the BSNL office kharithal. I have been there twice, and all the time I hear that this officer is not present, that is not present, out of stock. If this is the case, why have u opened the office on the first place. and why are these officers are getting paid.

        2. One of the number, ie[protected] was not working for some months. One of the telephone guy came ( because of father personal request, not as his duty.). The guy has taken the phone instrument and it has been a month and that is not returned to us.

        3. We have almost 10 BSNL mobile connection in house, 4 of them have been converted to other companies after MNP, thanks to your service.

        4. The bill we get, it has couple of numbers for complain and other things at the back. I have tried to call each no, for almost 1 hour a day for 10 days, noone picks up. If this is the case, please remove these no from the bill. Even the computerized complain no, 1098 also doesn't work.

        5. In[protected] BSNL net losses were aroung 2000 Cr. Please close this company. Why I am payign taxes, to wates it in such compannies.?

        I know, Nothing would happen, as I have placed couple of complains before as well. But still have not lost the hope.

        PS: My personal email id is [protected]@gmail.com. If need any other info, please mail me.

        Thanks
        Nitin
        My phone [protected] is not working properly from some days. Thir men dont come there even we complaint about it regularly.
        My home landline 26862300 does not work nine months out of a year.It just goes dead and my pleas to the linesman go unheard.He is not bothered.I am a retired IAS Officer and a senior citizen.I live in my Bungalow near Rajpath club in Ahmedabad.Address.Pranaam Bungalow ,Rajpath Highway cooperative housing society.Near Rajpath club.Ahmedabad.380059.My mobile is[protected].I do not know whom to approach now.It is so difficult.May be BSNL is not bothered at all.It is very difficult to deal with BSNL staff as they are all Government servants and they do not bother about common people, like all other Government servants.I pay the rent every month but the phone does not work for nine months a year.It just goes dead without any reason apparently.I wonder whether you can help.It is a mircle if the BSNL phone works in my case.It is only divine grace that keeps my BSNL phone alive.Do try to help.Thanks.A.Prasad.IAS(Retd.)
        Dear sir,
        I would like to inform you that my land line No .[protected] is not in operation , only the incoming call are accessible and the outgoing is fully banned .Inspite of repeatedly changing the instrument also nothing has happened. i dont know what exactly the problem is and we are two old people surviving here alone and no action has been taken so far . we are really in need of this important facility. so please Kindly investigate and do the needful to rectify the fault as soon as possible.
        Hoping to hear from you soon
        Best regards
        my landline no is [protected] its not working from last 30 daya
        my phone no is [protected] which is not working from last 10 days ...
        Hi,

        I stay in Bangalore near Marathahalli. My BSNL Landline is not working from oct 1st. I have given 10 complaints to the customer care...when ever i call the local exchange no body is pickin the call and the JTO never picks his mobile number also..
        Not only mine...no phone in the entire locality is working..still there is no response from BSNL.....

        What can i do to solve this issue??
        How can i ask BSNL for bill reduction during this time...

        Thanks,
        Aravind
        My Phone number[protected]. My landline is not working I have several times made a complaint. Still today I the issue is not resolved
        Iam valasalamma my landline[protected] which comes under kooruchund exchange is not working the last 30 days, what shall i do i have made complaint many times but i got no response till today. what shall i do now
        My BSNL phone[protected] is not working properly for last 6-8 months and instrument is also faulty. Despite repeated complaints they are not adressing it seriously. PLEASE HELP.

        BSNL PHONE — not working

        shri man ji hamara bsnl phone no[protected] sumerpur koliwara me ahi ,karib 30-45 dino se band hai ,ham complaint bhi kar sukhe hai ,lekin thik nahi hua, hame bahut paresani hoti hai ,so jaldi jaldi ese thik karwane ki vyvsts ksrave ,





        surendra kumar
        [protected]
        Dear Sir
        My phone[protected] was in dead condition before one month I have made the complaint. After 8 days from the date of complaint it has been mamde active by the department. But again after on day therer was a hummbing problem in it.Again i have made the complaint.But till date there is no positive response from the dept. Today i have again complaint on phone no [protected] and asked when it will start?. The man Taywade on the receiver side told me that " Phone chhalu bhi nahi hoga".
        I request u to look into the matter.
        Dr. Abrar Alvi
        Phone not working
        Dear Sir,

        I am a subscriber of BSNL Kolkata Telephone. My phone number is 24940921


        Since the last 15 days my phone is not working due to heavy nocie and unable to understand the incomming callers words. I have registered a complaint on 28.03.2012 thru telephone - 1981 (Docket No: [protected]).
        On 31st March one of the techenision visited my residence for checking the phone and infmd he will be back to us within 10-15 minits time.
        But he did not return back to us. On 3rd April I try to put complaint again thru 1981, but recd information "Your complaint under process".

        Now my phone is not working.

        Phone not working

        Kindly see that the issue is resolved immediately.

        Yours sincerely,


        D. Pratheep Divakarapanicker
        My Land-line Telephone having Account No. [protected], telephone no.[protected] is not working since a broadband connection is taken on this line. Now, I am just unable to make or receive a call from my this telephone.I have booked complaint also in this regard on[protected] but till now nothing has happened.
        My Docket No. for that complaint is BHR/CO/2012/198.
        Saquib Raza
        [protected]
        S/O Yasmeen Sultana
        [protected]
        Telephone No.[protected]
        Account No. [protected]
        Docket No. BHR/CO/2012/198
        Complaint Booked on 16/5/2012 at 5:09pm

        BSNL — PHONE NOT IN WORKING

        DEAR SIR/MADAM,
        PLEASE CORRECT MY PH. NO.[protected], MY PHONE IS NOT WORKING FROM 10 DAYS.
        THANKING YOU,
        NEELAM NANDA
        Sir,

        My phone number[protected] in valluvambram exchange( Malappuram District) was stopped working from 9/03/08. After a series of complaint I got a wireless connection number[protected] . At this time they assured me that this is only for temporary purpose . But up to this time I didn’t get my old connection back .I contact several time in exchange but they did not allowed my old number . My house is only 50 meter from national High way ( Kozhokode palakkad road) and near to exchange. Because I want a Broad band connection I applied even for a new combi broad band connection but I got the report that it not feasible in that area . But it is very near to national high way and there are two way to approach line to my house . I am strongly believed that there is some negligence among Exchange staff . Now I disconnect my wire less connection . need my old land line connection and this wireless connection is useless for me .So I humbly request you to make necessary arrangement for giving back my old connection .

        Mongam
        9/6/2012 Yours Faithfully
        Aboobacker.p
        sir,
        My land line no is[protected] my phone connection is dead in 03.01.13 ,I am complaint in Muthiahpuram Telephone Exchange but not responding my problem. So, please request to my problem solving.
        Thanking you,

        yours faithfully,
        Land phone No [protected] is not working
        my phone no[protected] is not working till two months, kindly rectify immediately.
        I wish to complain about BHARAT SANCHAR NIGAM LIMITED) that I am subscriber of phone since last twenty years my phone no. is[protected] I made complain and the docket no. is [protected] recently i made complaint on indian grievance forum vide docket no.DOTEL/E/2015/02785 Dated 24.01.2015 and MHR/CO/2015/576

        I am complaining because dissatisfied with the service To resolve this problem I would like you to

        When I first learned of this problem, I contacted MASUD SAB Junior Telecom Officer on 11th day of May 2015 at your company, and was told that problem will be ressolved at early as possible. I believe that this response is unfair because the phone was still not working I would like a written statement what you will do about my complaint.

        I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within eight days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. may be contacted at the below address and phone number.

        Sincerely,
        ADV. ASHOK BHAGIRATH BHUTADA
        &quot;BHAGYASAMPADA&quot; VIKAS NAGAR, KAUTHA
        NANDED (MAHARASHTRA)
        [protected], 233817, 234817
        I wish to complain about BHARAT SANCHAR NIGAM LIMITED) that I am subscriber of phone since last twenty years my phone no. is[protected] I made complain and the docket no. is [protected] recently i made complaint on indian grievance forum vide docket no.DOTEL/E/2015/02785 Dated 24.01.2015 and MHR/CO/2015/576

        I am complaining because dissatisfied with the service To resolve this problem I would like you to

        When I first learned of this problem, I contacted MASUD SAB Junior Telecom Officer on 11th day of May 2015 at your company, and was told that problem will be ressolved at early as possible. I believe that this response is unfair because the phone was still not working I would like a written statement what you will do about my complaint.

        I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within eight days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. may be contacted at the below address and phone number.

        Sincerely,
        ADV. ASHOK BHAGIRATH BHUTADA
        &quot;BHAGYASAMPADA&quot; VIKAS NAGAR, KAUTHA
        NANDED (MAHARASHTRA)
        [protected], 233817, 234817
        Helpful
        Found this helpful?
        86 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mtjose
          from Pune, Maharashtra
          Jul 13, 2012
          Resolved
          Report
          Copy
          Resolved

          Address: Kanchipuram, Tamil Nadu

          Game on Demand (GOD) service is provided through BSNL broad band as free when it started in 2010. Later in 2011 it has been converted into paid service and they told it will be charged only if we register again. After few months, 2011 onwards BSNL is charging Rs 200/- per month. We are not used the GOD service at any time and now also. I have send letter to BSNL billing unit requesting to discontinue the billing for Game on Demand but no response is received from them till date and they are collecting the amount now also. Charge for Game on Demand is attached with regular BSNL bill which is not correct. But BSNL is claiming Game on Demand is not their service and they have any authority to stop the billing. In this case, BSNL is cheating the consumers, if they don’t have any control over the GOD service, it is wrong on their part to collect the amount along with the telephone bill. I am paying Rs 200/- per month for more than one year.
          Kindly instruct BSNL to remove the GOD service to me at the earliest and if they don’t have any relation or control with this service, charge for GOD should not be included in the BSNL land line broadband bill.
          Details of the consumer.
          Name : M. T. Jose
          Address : 7 Kalyani
          Department Atomic Energy Township
          Anupuram P O, 603127
          Kanchipuram Dt
          BSNL land line no.[protected] under Kalpakkam Telephone exchange
          Aug 13, 2020
          Complaint marked as Resolved 
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Soubhagya Rath
            from Bhubaneshwar, Odisha
            Jul 13, 2012
            Report
            Copy

            Address: Odisha

            download speed is too slow...its speed is between 10 to 30 kbps .. before download speed was 50 to 80 kbps.... so please solve this problem.
            phone no[protected]
            Here we cannot get proper speed in broad band servise.some time page can load for few minutees.so we
            suffer for lot of time.please take action.

            BSNL Broadband — slow downloading speed

            bsnl offers me bussiness plan 250.00 and committed speed 256kbps to 2mbps but my connection gives average speed of 170-185 kbps
            low downloading speed
            bsnl offers me bussiness plan 250.00 and committed speed 256kbps to 2mbps but my connection gives average speed of 170-185 kbps ?
            i got bsnl broadband conection on 14 april2010.intialy i was geting good speed.but now it is just 20 kbps.i have registered complaints but no action have been taken yet.so please tell me the solution.
            Helpful
            Found this helpful?
            5 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              avdheshm
              from Dewas, Madhya Pradesh
              Jul 13, 2012
              Report
              Copy

              Address: Indore, Madhya Pradesh

              Dear Sir/Madam,

              I have recently bought a wireless modem from BSNL week ago.
              the printed MRP on the box was Rs1600.00 and in the bill they have charged me Rs 1800.00.
              I went to the BSNL office for clarification over excess charges been charged and claimed for refund, but the officials refused to do so and said these are BSNL own charges and do not bother MRP mentioned on the box.
              I would like to lodge a complaint, as price charged cannot be above Maximum Retail Price.
              Request you to kindly take action against them for such mispricing.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Saurabh Chhabra
                from Hyderabad, Telangana
                Jul 13, 2012
                Report
                Copy

                Address: Uttar Pradesh

                I live in Indraprastha appartments Ratanlal nagar kanpur,near cti chauraha in front of the entrance gate of my appartment there is a building and on its roof are installed three giant mobile towers releasing unresistable radiations harmfull for the residents as this is a area of high intensity population.
                Taking into consideration the cons of the radiations emitted i would first like to address this serious issue just because of some rent being offered to the owner of that building all the people are suffering.
                I would request to take immediate action from the date of request as undoubtably these radiations are harmfull, so kindly take immediate action for their removal...





                Thanks and regards
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sakhala123
                  from Mumbai, Maharashtra
                  Jul 12, 2012
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Maharashtra

                  dear sir,
                  i am dipak sakhala from dawachwadi(tal-niphad, dist-nasik) i have a landline connection(& caller ID phone) but the caller id is not activated. my no is [protected] & [protected]. my email id is [protected]@gmail.com.
                  my request to you is that you please try to activate my caller id
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    crsamal
                    from Bhubaneshwar, Odisha
                    Jul 12, 2012
                    Report
                    Copy

                    Address: Odisha

                    Sir,
                    My telephone No[protected] has been dead since last 20 days. Inspite of repeated request made by the undersigned, no fruitful action come out.

                    I have personally requested to exchange staff as well as staff at Jajpur telecom office to rectify the fault as the telephone line provided with Broad Band facility.

                    Still the line is dead. Request necessary action may please be initiated.

                    Chittaranjan Samal
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      r.shakeela
                      from Chennai, Tamil Nadu
                      Jul 12, 2012
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Chennai, Tamil Nadu

                      I have surrendered my bsnl landline[protected] stating that i am disconnecting due to my personal reasons vide letter dated 21.06.2012 at Balaji Nagar Extension. I was informed by the AE that my landline will be disconnected on the same day. To my dismay i have received a bill for Rs.680/- for this month I have not used my landline beyond 5 to 6 calls(local calls). my landline connection is yet to be disconnected.I want to lodge serious complaint against BSNL. Please take up with bsnl. My address is g2, pushpa enclave, 65, school road, kolathur, chennai-99. my mobile no is.[protected]

                      With Regards,

                      R.Shakeela
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        chatarpal
                        from Gurgaon, Haryana
                        Jul 12, 2012
                        Report
                        Copy

                        Address: Faridabad, Haryana

                        my land line phone no. [protected] is dead from 10/07/2012 so my broadband is also not working please repair it as soon as posible
                        Dear Sirs,

                        I have tel.no.[protected], but last one month this tel. is not working. I have given complaint to BSNL totall four times and every alternate day i called to their Officer Mr. Randhir but he said it will take one month time and his senior Mr. Kapre is not taken his phone.

                        When i told them my tel. has cross line mr. randhir said i will send to somebody for solving this problem. but till today nobody is taking my complaint.

                        You are requested to see this matter at the earliest. Same problem i hv. faced in July 08 to Aug.08 after 15 days this problem has created.

                        Regards,

                        Smita Patil
                        My telephone no.[protected] generally get out of order once or twice within a week. When I complain to the concerned personnel to repair the same, they replied very harshly that they have more important task to do and it may take a few weeks or a month. There attitude and response is also unacceptable. We always pay our bills regularly without any delay. It not understood that why they are not providing quality services.
                        Surya
                        sir
                        (1) my telephone no.is247501 which is out of order from 1/6/2009.
                        i have walked s many time in telephone exchenge, nobody is satisfy to me, i have comlaint in excheng as welln as GM also .but anybody is not taking any action.
                        (2) mytelephone was out of order from 15/4/2009 to 18/5/2009.bcoz there was working of street construction.i have given the aplication to SDM for free the rent out of order period ut is no taking any type of action.




                        costumer telephone no. location
                        mahavir prasad sharma 247501 palwal krishna colony ward no-3
                        My telephone number is 26378689 is disconnection last three months.
                        hello sir,

                        from past two months their is no proper response regarding the issue on behalf my dead telephone. actually the problem start from the wiring of line, their is no proper system regarding the wiring box, usually the wire is on the air it get damage thourgh birds, rain, or any type of animal, or some times some of people just doing masty regarding the cutting the wire... so we are suffering the problem from past days... so pls take immediate course of action and also maintain a proper new box system...

                        Name :Babulal.p
                        tel : [protected]
                        add : 3/2 badri veera swamy lane, 4th floor,nsc bose road, sowcarpet, chennai-79.
                        Though through 198 complain for the dead telephone has given but no physical positive reparkation has yet not come but i have the emergency in home.
                        Dear Sir,
                        BSNL Complaints I AM BHARATBHAI K. CHAUHAN . AT :KHARI TA:MAHUVA DIST:BHAVNAGAR MO.:[protected]
                        MY REQUEST HAS BEEN AT MAHUVA DIST BHAVNAGAR ..NO ANSWER OF BSNL OFFICE MAHUVA.KEEP YOUR BSNL BRODBEND...CONECTIVITY...
                        Dear Sir,
                        My telephone no[protected] is not working for the last two days. So please take necessary action to start my phone.
                        Thanks
                        Jai Nand Singh
                        Helpful
                        Found this helpful?
                        9 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anand Vardhan
                          from Mumbai, Maharashtra
                          Jul 12, 2012
                          Report
                          Copy

                          Address: Ballia, Uttar Pradesh

                          Sir, I recived a message from[protected] on my bsnl mobile number [protected]:thanks for subscribing video bar from handygo at 11/07/2012,06:55 pm for rs 30 valid till 10/08/2012.To unsubscribe send unsubvideobar to 55678.This videobar service got activated without my consent.
                          When I read this message I unsubscribed by sending message unsubvideobar to 55678 at 9:20pm on 11/07/2012.
                          I even got a message of confermation from bp-handgo at 9:20pm:you have been successfully unsubscribed from videobar service.For more visit wap.Handygo.Com
                          please don’t send me any messages from wap.Handygo.Com,thank you.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sureshtalapan
                            from Mumbai, Maharashtra
                            Jul 12, 2012
                            Report
                            Copy

                            Address: Bangalore, Karnataka

                            Sir,
                            I have bsnl landline in my apartment[protected] at G-7, block D, inland everglade apartment, dasarahalli main road, hebbal - kempapura, bangalore. I have lodged a complaint through '198' regarding noisy phone. i can not hear properly the voice of the caller as lot of noise are received through the said line. I used to check the status of the said complaint through same 198 service. for about 4-5 days i was able to hear 'my complaint is under process'. after that i have to register my complaint again. this process is being repeated till date. so far no body from the concerned telephone exchange has come to the apartment to enquire about the complaint. two days back, i have visited the telephone exchange near coffee board layout and met an officer attending to it. he has informed me that to atttend a complaint, we need not come to your house. when i told him to check my complaint, he immediately made a call to the said telephone number, and informed me that there is not much noise. then i told him, if you sent one officer to my home and receive a call, he will come to know about the complaint. but even till date, no body has attended to my complaint. I am only doing re-registration of my complaint. I request the responsible officer to look into the complaint immediately.

                            yours faithfully,
                            sd/-
                            p.a.mohammed shariff

                            You Telecom India — Non-Attendance of complaint

                            I have lodged the complaint on 6th March 2008 i.e. on the 2nd day of the problem. the problem is no connection. The complaint no. is[protected]. Till now 12.55PM Saturday the 8th March, none of the engineers attended. You can not complain again as earlier is pending. You Telecom Pune office do not attend the calls neither the engineer Mr. Bhagwat who is assigned to attend it. Thier surat office presumable H.O. in India do not attend the call and you have to hear the music till you drom the handset.

                            GREAT COMPANY WITH VALUES AND MISSION STATEMENTS MENTIONED ON WEBSITE. SEEMS TO BE THE GUIDELINE FOR THEIR STAFF WHAT SHOULD NOT BE DONE, ELSE THEY WILL BE PENELISED.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              manish_stv
                              from Mumbai, Maharashtra
                              Jul 12, 2012
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Haryana

                              Dear Sir,

                              I have BSNL broadband conection for 5-6 months, however despite paying all my dues ontime my internet connection is not running for last more than one month.

                              I tried following measures.

                              1. Lodged online complaints- No response and complaint status changed to resolved, without taking any action.
                              2. Tried on toll free no. [protected], but nobody is available to lift the call
                              3. Sent email complaint to [protected]@gmail.com- CAO (TR), [protected]@bsnl.co.in- AGM(CFA), [protected]@bsnl.co.in- DGM(CFA), but no response so far for last one month.

                              Following are the online compaint nos which are changed to RESOLVED STATUS without any action.

                              [protected][protected] Technical 15-Jun-2012 Resolved
                              [protected][protected] Technical 21-Jun-2012 Resolved
                              [protected][protected] Technical 26-Jun-2012 Resolved
                              [protected][protected] Technical 28-Jun-2012 Resolved
                              [protected][protected] Technical 10-Jul-2012 Assigned to ITO

                              Kindly intervene and advise action to be taken, also I am keep on receiving bills without getting the service. Also request to penalise suitably to BSNL so that consumer doesn't get pain for such ignorance from service providers.

                              Request your responce ASAP.

                              Best Regards,

                              Manish Shrivastava
                              203, Mahesh Apprtment
                              Sector-21C, Faridabad
                              Mob No: [protected] / [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              BSNL Broadband — More than 10 deficiencies including Disconnection of Service

                              Already judgement delivered by District Forum. But, justce is not upto my stisfaction. I have requested for Rs. 35000/- as compensation towards my suffereing. But the Forum has not considered. Awarded only Rs. 10500/- as penalty.

                              Please guide me at this juncture.

                              N A Mastan Rao
                              Shruti_W's reply, Jul 21, 2021
                              Could you let me know the steps you took to let the higher authorities know about your issue?
                              I am facing frequent disconnection for over a month now, tried everything I could, but to no avail.

                              BSNL — Net disconnection for over a month

                              I have experienced net disconnection for over a month in april-may 2009. I have already paid the amount for one year. Yet service is not proper. I hence want a refund for amount for this inconvenience.
                              always and frequently disconnecting .i had complained to customer care more than 10 times but no response from customer care so pls take necessary action
                              You have go to office and yell at them!

                              Well this is india they don't respond to soft talks.
                              I just hate bsnl broadband connection. There is no responsible technicians. How can we trust our public services. I gave them complaint continuously no one bothered just disconnecting my call. Really disappointed...
                              Very very very worst experience with BSNL, Two weeks before i applied for 249 connection and accept the application with frustrated mind (Staff at BSNL exchange back side government hospital and the helper got bribe of 300 and Dlink Modem Commission amount of 500, But still they have no given the connection, I am very clear this BSNL will come up until their employees start working .. please really speaking never ever go for BSNL ..
                              Worst experience with area broadband connection in Pondicherry mudaliyarpet circle office
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              7 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                payal bhomia
                                from Mumbai, Maharashtra
                                Jul 11, 2012
                                Report
                                Copy

                                Address: Thane, Maharashtra

                                respected sir,
                                We are suffering without bill payment from last 3-4 month's,our cust ID no-[protected],a/c no is [protected],we having a BSNL office at golmaidan Ulahasnagar-3..meanwhile we are going there to ask about all this kind of mistakes than they refuse for handling any kind of complain, BSNL officer's replying us that; ager bill nahi aata hai to aap kud aajaya kero yaha per, bill to barna hi hai na phir bill aaye na aaye kya fark padta hai iss se: As per these kind of statement customer should have to responsible to do our job as well as their job, means they don't need bill amount it's govt liability or govt money. they are not loosing any thing, but in this kind of situation customer suffer by paying penalty, why should i bear this burden on our head without any mistake,due to these reasons like lack of customer service many more people change their land-line with any other preferable product. kindly sort out this kind of in-convenient, do the needfully as soon as possible...thanking you...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sijiranni
                                  Jul 11, 2012
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Pathanamthitta, Kerala

                                  Sir,
                                  I Mrs. Aleyamma Abraham W/o Late Abraham Koshy , Residing at Pathanamthitta district Athikkayam Telephone exchange area.
                                  Lat 15 years years I am a customer of this BSNL,. My Telephone Number is[protected], Last 2 years I am fedup with this connection. I am staying alone in my house. My childrens are living out of country. My telephone not working last two months and the same time my childrens calling from outside then some times somebody attending the phone and rejecting the call, in this matter I have a strong doubt which my telephone is using somebody with the support of BSNL staff.
                                  Lot of time I complained in Athikkayam exchange, Ranny , Pathanamthitta Office and Thiruvalla GM office, Still they didnot attend and solved my problem,

                                  So please look in to this matter and do the needfull action as early as possible.

                                  With Thanks and regards,

                                  Aleyamma Abraham
                                  Chakkumkal House
                                  Naranammoozhy P.O
                                  Ranny - Perunad
                                  Pathanamthitta - Dist
                                  Kerala - 689711
                                  Tel. [protected]

                                  Mobile Number Delhi: My Son: [protected] (Saju Abraham)
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  I am C.N. Vidya. My land line conection[protected]/Kozhencherry is out of order since 8th October 2012 and have made complaint many time personnely to your KOZHENCHERRY Office. Please oblidge me with necessory action at the earliest

                                  Thanks and regards,
                                  C. N. vIDYA.
                                  e-mail: cn.[protected]@gmail.com
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    shiva31
                                    from Sitamarhi, Bihar
                                    Jul 11, 2012
                                    Report
                                    Copy

                                    Address: Gautam Buddha Nagar, Uttar Pradesh

                                    Sir
                                    I was residing in C-145, P-3, Greater Noida. I had taken a bsnl broadband of phone no.[protected] and an account number of [protected].
                                    But after completing my education I had submitted all the bill and gave a disconnection application after which SDO had said that you will not recieve BSNL bill anymore. But at[protected] I had recieved a SMS from Bsnl that my account has been billed with rupees 815. So I request you to please make some inquiry against BSNL.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shrikiec
                                      from Palanpur, Gujarat
                                      Jul 11, 2012
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Gandhinagar, Gujarat

                                      sir,
                                      I have taken new connection of bsnl landline by depositing 500rs on 22/6/2012,and got it installed on 28/6/2012.I have opted for bsnl brodband unlimited plan(of 625rs), my father has govt. job so we were told that the plan will cost us 500rs per month,we had submitted all legal documents that declares his govt. job.
                                      On 10/7/2012 he got following message from bsnl"DEAR SUBHASHBHAI BRAHMBHATT,your bsnl account [protected] has billed with rs.1671.62 on 1/7/2012 and the due date is 31/7/2012".sir,what kind of billing practice is this?Give me details of how it was charged? if by mistake it is send then pls correcct it,and see to the employees by whom this has occured.
                                      Expecting early reply with solved issue
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      I moved to Nagpur in March 2009 and subsequently got a new BSNL landline with phone number[protected]. My first bill was for Rs 746.00 which included mainly the installation charges and it was paid up immediately.

                                      I received my second bill on 21/5/2009 with following details -

                                      Bill No. : T[protected]Y
                                      Period: 1/4/2009 to 30/4/2009
                                      Opening meter reading: 0
                                      Closing meter reading: 28804
                                      Free cals: 50
                                      Net chargeable calls: 28754
                                      Amount payable: Rs. 32081.00

                                      This is a residential line and to best of my knowledge we have not made more than 50 calls during the whole month. There is obviously some error in metering/billing but after browsing the entire BSNL site and calling a few customer care numbers I have failed to get any information or even talk to any person because the lines are always busy. I have no option but to go to the BSNL office in person and enquire about the issue.

                                      Thanks
                                      Uday Thatte
                                      I went to the VRCE, Nagpur exchage and the staf[censored]nder Mr. Sute was prompt and helpful. They identified that the opening reading of '0' was incorrect and that it would be corrected. They asked me to collect the corrected bill tomorrow from Khamla exchange.

                                      bsnl b fone — Excess bill charged

                                      Refer your bill No.[protected]/10.07.09 where in the bill amount is Rs.1594/= which is an excess amount. The tarif plan is Rs.750/-month. During June I have used the phone only for Rs.15/= Then why Rs.1594/= should reflect in the bill.? The phone was installed on 21.05.09. My phone No. is 26582357. The bill amount ought to be only Rs.15+Rs750+ service tax. Is not it ? Please clarify my querry on war footing. Please let me know why this discrepancy has come.? Your immediate reply is highly appreciated.
                                      The phone is on my name.

                                      Regards,

                                      M.S.VENUGOPAL

                                      BSNL Landline — excess billing

                                      i have recieved a huge sum of rs 1544 for the month of dec 2009. the bill is unusual and iam shocked to know such a huge sum of Rs 1544 as bill . i could not believe , pls give me justice

                                      BSNL Landline — EXCESSIVE BILLING

                                      I M THE BSNL CUSTOMER FOR 7 YRS NOW 04-2010 I USE LANDLINE PHONE[protected] AS A DIAL UP NET FOR 50 T0 52 HOURS ACCORDING TO THE SYSTEM ITS BILL SHOULD BE APPROX-800 TO 900 RS/- BUT ITS COME WITH 1866RS/- PLEASE TAKE STEP SOON
                                      i want know when i will get my phone bill[protected]

                                      BSNL — Excess charge for per second billing plan

                                      I opted for per second billing plan on 22.11.10 for my mobile no.[protected]. However my account was debited with Rs,69 instead of Rs.49. The correct charges for this plan are Rs.49. Please refund the excess charges applied for this plan.
                                      I applied a phone and connected (221028) at 25 5.12 . Actually I have already a phone 221884 not in my name, they using the 221884 line for new 221028 only the exchange adjustment, no one come to my home and ensure the phone working.The 221884 was already dead because the cable flat.So the new221028 also in dead on the time . I have a modem (221884) in use before, I pare this dated 1/6/12 to 221028. I get both in working dated 26/6/12. My complaint in 1500 dtd 1/6/12 no.[protected] and dtd .25/6/12.no.[protected]. But BSNL charged phone dated 25/5/12and broadband dtd 1/6/12 to 30/6/12 and billed .I applied for reduce my bill UN usage charges promptly
                                      BSNL Landline Complaints & Reviews - excess billing
                                      View all BSNL Landline complaints
                                      BSNL Landline
                                      Location: kalol, Gandhinagar, Gujarat, India


                                      udumalpet on sep 24, 2012

                                      excess billing
                                      sir,
                                      I have taken new connection of bsnl landline by depositing 500rs+bb600rs on 16/7/2012, and got it land line installed on 21/7/2012.BB got it 01/08/2012. I have opted for bsnl brodband plan(of 600rs), I am govt govt. job so we were told that the plan will cost us 500rs per month, we had submitted all legal documents that declares his govt. job.
                                      my LL no is[protected], your bsnl account [protected] has billed with rs.469.00 on 21/7/2012 to31/07/2012 i am usage land line only.".sir, what kind of billing practice is this?Give me details of how it was charged? if by mistake it is send then pls correcct it, and see to the employees by whom this has occured.
                                      Expecting early reply with solved issue
                                      [Complaint comments] Read comments [Complaint category] Landline & Home Phone Provider [Complaint comments]
                                      Helpful
                                      Found this helpful?
                                      9 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        goyal75
                                        from Delhi, Delhi
                                        Jul 11, 2012
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Uttar Pradesh

                                        sir,
                                        i m suffring from many types of service massages.there are lot of chalisa packs in this service which are automaticaly activate after every ten days on my no.that is { [protected]}, this is not a good service for costumers.After calling at ur c.care no.they suggest to activate DND srevice.but problem is this,after activating this service i will can't receive any type of other msg .so pls suggest me what should i do in this problem.

                                        should i block this no.

                                        Iti Goyal([protected])
                                        Etah
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit