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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 476

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S
ssc211
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

0120-2671397 LAND LINE PHONE BILL OF MAY MONTH(FROM 01/05/12 TO 31/05/12

Address:Ghaziabad, Uttar Pradesh

I HAVE A CONNECTION OF LAND LINE PHONE NO.[protected], BUT STILL I DO NOT RECEIVE PHONE BILL , BUT BSNL DEMANDING BILL WITH LATE FEES WHILE BSNL DOES NOT PERFORM HIS DUTY ,. BILL IS ESSENTIAL REQUIRED TO ME FOR REIMBURSHMENT OF PHONE BILL.
SO I URGENTLY REQUIRED PHONE BILL FOR PAYING BILL & REIMERSMENT.


SURENDRA SINGH CHOUDHARY
...
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S
silvi biju
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

land line

Address:Wayanad, Kerala

my land line ([protected]) was not working and I am also having a broad brand connection . I am already complained to the bsnl ofiice but till today no reply and no action . Kindly do the needful ....
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S
shah_swatigautam
from Pune, Maharashtra
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landline not working for 3mts

Address:Pune, Maharashtra

My home BSNL landline no is 020/25437274.This phone is not working for last 3 mts.I have given several complaints to the authorities.However they have expressed their inability to repair the same.Now I do not understand what should be done.Should I disconnect the connection.If so this would be a shame on the part of BSNL....
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Lakshminarayanan Bhat
from Mumbai, Maharashtra
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phone dead since 12 days no action from BSNL

Address:Maharashtra

My BSNL Landline[protected] is out of order since last 12 days a complaint was registered witht he BSNL self care portal on 23rd June 2012 with complaint ID [protected] from bsnl portal subsequently i have contacted BSNL KATOL Road Nagpur exchange customer care No.[protected] I spoke to the JTO Mr. Yadav. and informed him about the problem. He said he is helpless and try to look into the problem as the line man is on leave, i contacted...
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lionsingh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call details

Dear sir,will you please provide me information about those mobile numbers which try to call me when my mobile is switched off.My number is [protected] and period for this query is from 27 May 2012 to 20 June 2012....
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Navil
from Kodungallur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL SMS service

Address:Thrissur, Kerala

Respected Sir,

Iam a BSNL mobile prepaid user.Few weeks before I deactivated the all type of SMS and registered in National Customer Preference Registry on 13/6/2012. In response to this on 14/06/2012 BSNL send a message from 1909 number to me saying my Unique Registration Number is [protected].But after 30 days it is automatically activated and send a mail to me "Thanks for Your Laughter club...
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V
vickyv
from Mannargudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connectivity

Address:Meghalaya, Meghalaya

The phone link for my BSNL Broadband keeps connecting and disconnecting all day and in the evening between 5pm to 6pm the link disconnects and is not restored till late at night i.e., after 11 or 12 pm. This has been happening since June 2, 2012 and I have made multiple complaints on the broadband complaint numbers and have also given a complaint letter to the concerned Nodal officer at the shillong office and also Emailed my complaint to...
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T
THALLURI
from Delhi, Delhi
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notworking

Address:Khammam, Andhra Pradesh

dear sir/madam. I have bought an internet modem of bsnl in dec 2011. it is not working from j10.une .2012.I have complaine about it at our bsnl office as well as at district head office(khammam) also. but of no use. can u please help me in this. sk.shabbir ahmed, s/o.sk.abdul rehaman. phone: [protected], mobile:[protected]. thanking you ....
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surendra
from Mumbai, Maharashtra
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phone is dead

Address:Gautam Buddha Nagar, Uttar Pradesh

my phone no [protected] is out of order since last 15 days. So plz sir sortout my problam zs soon zs possible.

Thanks...
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N
ndpar58
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband not working

Address:Haryana

Nobody is attending to my complaint of BSNL broadband very unstable and noisy fixed line of number[protected] since last 12 days ,

I have taken BSNL broadband for my phone number[protected] recently 12 days back. The issue is mostly it is not working. Its speed is also very slow and it gets disconnected again and again.
I have also logged a complaint for noisy telephone line many times but it is also didnt get resolved.br...
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L
Lavanya Sal
from Hyderabad, Telangana
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phone and net not working

really it is becoming an hectic problem now a days to open net.it is frequently getting disconnected and that to phone is not working properly....
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A
antosubash
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer of Broadband Connection

Address:Chennai, Tamil Nadu

i'm bsnl customer for 3 years, no other broadband service provider has the coverage in our area except Bsnl. that is the only reason for using their service for such a long time but after we shifted our home i have filed a shift for land line and Broadband connection with BSNL Kalmandabam. but even after 25 days they have not shifted the broadband and land line connection and they are sending the monthly bill to my old home address....
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triloki.nimisha
from Nashik, Maharashtra
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INTERNET CONNECTION AND USE

Address:Nashik, Maharashtra

I TRILOKI NATH IS HAVING A BSNL BROADBAND PLAN FOR LAST ONE YEAR.
From last 15 days my internet is not working . I filled the complain no.[protected] on 17june 2012. One line man came and resolve the problem of laandline connection but could not solve the problem of Internet connection. Again on 21st june i filled the same complaint no.[protected].
No one came to solve the problem but when i checked the status of complain it...
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vrindap
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone not working

Address:Pune, Maharashtra

Tel no.[protected] was not working for atleast 9 months approximately in last 12 months . Now also not working. Now I have lodged complain on 23rd June 2012. However nobody is responding. Of course broadband connection is not available.
After visiting telephone office in person also is not helping. Kindly help...
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vishwasnehe
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

plan change request not processed

Address:Nashik, Maharashtra

sir i applied to change my plan from 225 to 325 for the mobile number [protected] on 21 may 201. But the appliication is not processed....
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BD Sharma
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess bill

Address:Agra, Uttar Pradesh

I was BSNL broad band home 500 combo plan consumer since last several years complaining for excess bill for limited use and opt broad band home 299 plan since 15 May 2012 as suggested by BSNL staff at Sahganj Agra.

I was astonished to see the Jun 2012 bill due for payment Rs. 1500 despite of no previous due.

Request to help by me immediate disconnection only.

BD Sharma
[protected]...
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Yash Vijayvergiya
from Durg, Chhattisgarh
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landline dead

Address:Indore, Madhya Pradesh

my land line is dead since 2 days i 've been calling customer care service no body is replying......
kindly look into the matter my land line no is 2550477.........plz solve my problem .asap.....
reagards...
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sayandas88
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline dead for 6 months

Address:North 24 Parganas, West Bengal

My BSNL landline no. 25491509 is dead from 18th January,2012 till today. I had complaints several times to exchange, even raised online complaint in bsnl portal, complaint no.[protected]. Till date, no communication from bsnl dum dum exchange as to when the connection will be restored. I have been paying bills till April and discontinued paying further bills of May and June. If the landline is dead from january, then why is bsnl sending bills...
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dsan1112
from Pune, Maharashtra
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Inactivated service

Sir,
Inactivated service of my BSNL prepaid is not activated even though I have refilled twice, I have balance but due to inactive my outgoing is blocked. I had called customer care service [protected], but got no response from customer care officer. I tried many times, but there is no response. Please do take action.
My Cell: [protected].


Thanks in Advance....
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R
Roshan Rakesh
from Bengaluru, Karnataka
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Bill not being sent.

Address:Ranchi, Jharkhand

BSNL is not sending bills since last 2-3 years. Please send bill for my land line phone number[protected] at roshan.[protected]@gmail.com

Also, I am getting abnormally high telephone bills. Can I get call details from internet. Please send the web address for the same.


(Rakesh Roshan)
House No: D-92,
Shyamali Colony,
Doranda,
Ranchi
Jharkhand....
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