Bharat Sanchar Nigam [BSNL] Complaints & Reviews

my land line is dead since 2 days i 've been calling customer care service no body is replying......
kindly look into the matter my land line no is 2550477.........plz solve my problem .asap.....
reagards

My BSNL landline no. 25491509 is dead from 18th January,2012 till today. I had complaints several times to exchange, even raised online complaint in bsnl portal, complaint no.[protected]. Till date, no communication from bsnl dum dum exchange as to when the connection will be restored. I have been paying bills till April and discontinued paying further bills of May and June. If the landline is dead from january, then why is bsnl sending bills for the same. My total outstanding bill amount is Rs910 and i will not pay any amount to bsnl untill and unless my telephone line is restored. Pls treat my issue as urgent as i am disconnected for 6 months now..

Sir,
Inactivated service of my BSNL prepaid is not activated even though I have refilled twice, I have balance but due to inactive my outgoing is blocked. I had called customer care service [protected], but got no response from customer care officer. I tried many times, but there is no response. Please do take action.
My Cell: [protected].


Thanks in Advance.

BSNL is not sending bills since last 2-3 years. Please send bill for my land line phone number[protected] at roshan.[protected]@gmail.com

Also, I am getting abnormally high telephone bills. Can I get call details from internet. Please send the web address for the same.


(Rakesh Roshan)
House No: D-92,
Shyamali Colony,
Doranda,
Ranchi
Jharkhand.

how can get my mobile call history from[protected] to[protected]
my cell no :[protected]

Landline Phone No.[protected] has been out of service for the last 3 days from26th June,2012

[protected][protected] ALAM MOHAMMED MAHBOOB.

Sir,

As I have already stated in the subject of complaint that one pickpocketing agencies without authentic address regularly pickpocketing holding numbers 54000010/55888015. These remote numbers did not receive any reply message nor receive call and every time response is coming as number does not exist. But these numbers are sending some unwanted messages and after 3/4 days theysend message indicating that Rs. 15 charged in my account. Thus without my consent Rs. 100 or even more is being charged in every month. I cannot unsubscribe or undo the service due to non receiving of the message by the remote numbers.
This is happening in approval of BSNL and they are charging me in every month and making the payment to the remote pickpocketor against commission. Mind that I have authorised BSNL to levy call charges on me at the end of a month and I am bound by agreement to make such payment. But Public corporate proceeded to make agreement with a pickpocketor to receive unholy commission from him against my interest. How a public enterprise can make alliance with a remote unauthentic and dishonest agency and realising amount from me without my consent.Inspite of my best efforts I could not communicate with 54000010/55888015
Such unethical alliance with remote address can not be a public corporate policy of BSNL. BSNL should limit its activities to deliver connectivity service and can not go for unholistic alliance with dishonestand addressless numbers which are engaged in mal-practice being from a remote address. These are beyond norms of IRDA.
I am suffering financial loss in every month and bound to reach to the regulatory authority IRDA after a lapse of 15 days with allegation against public corporate for such unholistic alliance with remote agencies. Please look ito the issue.

MY cell number is [protected].

i had recharge my account two times first time rs.50 and second time rs.100, but my sim not activated and when i check balance from *123# then the message comes (the account is inactive.please refill your account before 06/12/2012.your balance is Rs.0.00). so i want to take the service from bsnl.
my bsnl no. is [protected]

Dear Sir,

My BSNL landline number under Parakkadavu exchange[protected] is not functional from last 3 month , I am working in Qatar, my parents registered several complaints but the problem is not yet solved by authority till date, . we need a permanent solution please, what ever be the problem cable related , phone related, or server related we need this line to be functional, Hope some body will come up with solution and support us.

Abbas Thekkumpatt
Doha-Qatar
email: abbas.[protected]@gmail.com
Mob: [protected]
[protected]

Sir, I have purchased a Bsnl sim from distributor Named M.B.Agrawal. Bhusawal Dist.Jalgaon.

Distributor purchases the sim from bsnl office & sell it in local market on high rates & activates the sim in 10 days period taking the money advance from customer. Does Bsnl Bhusawal office sells sim in open markets to such retailers who haress the customers and activate the sim in 10 days period, on the other hand Bsnl denies the direct customer in office as there is no sim available in department.

Does Bhusawal bsnl Entairteains such dealers or Bsnl Bhusawal office is making money by black marketing

I AM KUNAL BANDYOPADHYAY RESIDING AT VILL+P.O.+P.S.-GURAP, DIST.-HOOGHLY, WEST BENGAL USING BSNL LANDLINE CONNECTION SINCE LAST TWO YEARS. HERE MY COMPLAIN IS THAT BSNL PROVIDE MY DATABASE TO RELIANCE LIFE INSURANCE COMPANY WITHOUT ANY CONCENT FROM ME & THEY ARE CALLING ME AT MY HOME AS WELL AS ME ALSO IN RELULAR INTERVAL & TRY TO CONVINCE ME ABOUT THEIR LIFE INSURANCE PRODUCT.
HERE MY QUESTION IS THERE IS ANY RULES THAT BSNL CAN PROVIDE MY DATABASE TO ANY COMPANY WITHOUT MY CONCENT ? I AM WAITING FOR YOUR KIND FEEDBACK.

Self had given application for shifting of land line phone([protected]) on 19.06.12 .Reference no.[protected]. Even after 10 days no body attended the job.After much efforts,I contacted the BSNL Grievance cell[protected] on 21.06.12.The person in Grievance cell had assured that the job will be completed by one or two days.But no body attended the job so far,Mean time on 26.06.12, I got an SMS from "BSNL Care"saying that your request for telephone shifting has completed.(With out attending/completing the job)

PL DO THE NEEDFUL TO COMPLETE THE JOB

my telephone no is[protected] and is dead since last week from 20/6/2012 .
inspite of lodging complain (complain no.is [protected])and several reminders nobody is
bothere to care for it.they haven't given their officer number. some number they give is not recieveing.we want get the reply from the officials deputed for the job of resolving complain.

I wanted to use BSNL 3G on my data-card and I have activated a plan worth Rs. 450 on 21-June-2012 (which supposed to provide me 3G with 2GB usage).
But I am getting speed of 2G (10 to 20KBPS). When I contacted online BSNL customer care on [protected], they said, they can see a 2G plan has been activated on my number ([protected]) and issue would be resolve in 24 hrs.
I got call from BSNL in next 12 hrs and I was shocked when he said, "Sir, your 2G plan is working fine, we don’t see any issue with this so we are going to close your complaint here".
I asked him again for confirmation (I thought he said 2G instead 3G by mistaken) but he damn sure replied a 2G plan is running from your number.
I (again...) express my deep sorrow to let him know that I am expecting 3G plan when I made a recharge of 450Rs.
And he said, he is not authorized to manually change plan to 3G from his system. He keep saying that "I can’t do anything from my end" and "inconvenience is regretted" and so on...
Finally he said "I am going mark your complaint as SOLVED", please do call customer service again and register new complaint. (Call ended instantly with no reason.)

Here I want to ask, "Where are Consumer Rights?" Should I keep registering complaint all the time and they just forcefully mark it as solved even if it hasn't been solved?
Somebody please let me know what should I do?

My Complaint Number is: F[protected]
Datacard Number (BSNL Sim): [protected]

Dear Sir,

I feel very sorry to inform you that I have felt,I have been cheated by you i.e.support.[protected]@hungama.com, when I have been informed by your one of the officials that he had called me and talked to me on 11.08.2011 at 5.00 p.m. and have accepted your offer and given my consent for your Music on Demand Monthly Plan.

Please note that I am not at all interested in any such offers or plans and I have neither accepted your offer nor given any consent for the same on my mobile or telephone .( If you have any proof of my acceptance with you, you may provide )
I only came to know about this when I saw debit amount against this plan in my telephone bill.

I have further to inform you that legally you have not taken any permission for me to apply this plan and have illegally started debiting charges to my bills.

Your official says that I have given my consent to this plan or offer in August-2011 but sir,the service charges are debited in my bill from April-2012,how this can be possible ?

Looking to this it seems that You both, BSNL & Hangama have started business to cheat the and collect the funds from the innocent people of India.

Now I request you to cancel or disconnect or stop whatever you say, Music on Demand Plan or Offer from my phone and stop debiting any amount against this offer with effect from to-day i.e. from 27.06.12 on wards, otherwise I will be forced to take legal actions again you or to approach Grahak suraksha Vibhag to get justice.

Ketan B Shah

we are located in the following address

plot no.17A, MIE, Hafeezpet, Near Bhanu Township, Miyapur, Hyderabad - 500049

which is one of the prime and prominent area in city. unfortunately we are requesting BSNL for a landline since year 2009 and every time the answer is the capacity of lines is full in this area. we have requested to them number times regarding this and even intimated the matter to their local higher authorities, but no response.
the main problem is the FAX, BSNL has not given this permission of providing fax lines to any other operator and they are not providing a land line for fax which is completely unfair on their part and causing lose to customers.

We would like this matter to be taken up in front of highest authority in AP for BSNL and would like to have quick action on the same

Regards
Ramakrishna Reddy
[protected]
[protected]@gmail.com

my phone no is [protected]. it is dead from last 3 weeks....