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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 478

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A
amol kolhe
from Chennai, Tamil Nadu
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Not received product

hello

i prebooked bsnl tpad from pantel technology.
After around 1month i recived mail from pantel technology
your order is ready and deposit money in PNB bank.
I deposit Rs. 3500 in there account on 16may 2012.
They have send me the confirmation also by mail
we have recived your payment.
They promise me to deliver my tpad within 1week.
But now its more than 1month but i havent...
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M
mercybeno
from Thrissur, Kerala
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SMS from Vastu service

Sir/Madame, My name is Mercy Beno using mobile no as [protected] every month my mobile was debited Rs. 10 from Vastu service from the no[protected] as I have not asked for this service even though I have send sms not to subscribe and called call center to stop no body is bothered to respond please stop this vastu service.

Regards

Mercy beno...
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T
tgjaneesh
from Chennai, Tamil Nadu
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Change of Landline

Address:Kottayam, Kerala

Sir,

My Land line No.[protected] , I applied for changing my Land line connection to My New house within one kilometer circle 2 weeks back. There was no replay from BSNL staff after my frequent enquires.So please let me know the status of my application and do the needful as earliest.

Regards
Janeesh TG
[protected]@gmail.com
[protected]...
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S
sanjay 1sinha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online payment of tele bill MAY 2012 went to another company without pressing payment option

Address:West Bengal

Dear Sir,



I paid my Kolkata BSNL landline bill May2012 online and by mistake not checked payment option internet banking but Site has taken to pay the amount of the bill Rs 424 from my axis bank to Payee “TECHPROCESS SOLUTION LIMITED” and I by-mistake paid the amount. The step detail of the site pages is attached in microsoft windows 2007 file which I personally saved while executing the transaction.You...
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Address:Ernakulam, Kerala

5 months onwards 4 land line nos on four families in kalady exchange in ernakulam ssa kerala not working we gave all complaints in proper way but n no one care what we can do? the place is next to st John Baptist church yordhanapuram, opposite Valookkaran Modern Rice Mill, road name is st. Antonys convent Road PLease Help us...
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V. Anandavijayan
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

value added service

Address:Viluppuram, Tamil Nadu

Sir,
I am using the BSNL prepaid mobile (No. [protected]). I have received a message that "FEVER" pack has been activated and some amount was deducted from my account. I never requested for any value added service. I do not even know what is FEVER pack. I have tried for deactivate as per their instructions but i could not. As per the TRAI regulations, the consumer's consent should be obtained before such activation. So...
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K
krakesh_5
from Jamnagar, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AUTOMATIC ACTIVATION AND DEDUCTING MONEY OF VALUE PACK SERVICE

Address:Bihar

AUTOMATIC ACTIVATION AND DEDUCTING MONEY OF VALUE PACK SERVICE
I am also receiving message very frequently from bsnl ( no.5959507,54000010,[protected] that "thank you for using vastu,beauty tips,astro service. You have been charged rs. 10,3,7 . Please let me know for what reason the said amount is being charged to my mob. Number [protected] . Further kindly do something for avoiding these bad activities and please do the needful...
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A
Apurba Nath
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lack of information

Address:East Medinipur, West Bengal

Hi,i have taken a post paid bsnl sim from haldia office in the set2008,at that time for internet i have to pay 198rs and security deposit of 500,billing limit of 1000 only.the consumer care executive in chiranjibpur bsnl exchange office does not have any idea of roaming applicability on the sim.he told me that its national roaming on internet usages.after atwo months o[censored]se it automatically disconnect and i checked that its due to unpaid...
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H
hrbshafi
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refund

Address:Tiruchirappalli, Tamil Nadu

dear sir,
i hav recharged my brother mobile number[protected], (postpaid number) order number[protected], on this month but ma brother mobile number has not yet recharged and money has also been cutted from ma account.plesae refund ma payment as soon as possible...please mail me [protected]@yahoo.com or send message at[protected]....
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V
vikas_grover33
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem of receiving recharge

Address:Sri Ganganagar, Rajasthan

hello
my name is vikas grover and my mobile number is[protected] , which is a bsnl connection..
i recharged my mobile on[protected] of 59rs for cheaper calling. but never receive confirmation msg till and also the benefit of recharge.
i call to company for solution of this problem but they give excuse like technical problem and not solve my problem yet.
please solve my problem as fast as possible , otherwise...
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N
Navin Morwal
from Jaipur, Rajasthan
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lost my sim card

Address:Rajasthan

my bsnl sim with no [protected] has been lost.kindly block the sim as soon as possible....
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V
victory1
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cell Tower Radiation

Address:Andhra Pradesh

We are residents of Lalapet near by our house we Facing Problem with BSNL Cell Phone Tower Tower. Due to this Cell Phone Tower lot of Sound Pollution & Radiation causing directly on residents around it. Exact Location of Tower Placed On House which is backside of Sree Setharamanjanya Bagana Samajam.Lalapet. Secunderabad....
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sathish_bsnl2401295
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline not working

Address:Salem, Tamil Nadu

Land line number[protected] is not wokring for past 3 weeks. I have registered the complatint in gorimedu office, so for no-one has attempted to solve this issue. It shows very very poor & worst customer care service from BSNL salem branch.

-Sathishkumar
[protected]...
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A
Anil Bansilal Noroliya
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LAND LINE NOT WORKING

Address:Maharashtra

Respected Sir, We are Public sector organisation (United India Insurance Co. Ltd;) having Land line Telephone No.[protected] in our office situated At. 9/1, Opp. Punjab National Bank, Hinjewadi Wakad Road, A/p. Hinjewadi, Tal. Mulshi, Dist. Pune. Since 5 days our office land line Telephone not working we are telephone to Hinjewadi Telephone Exchange and inform him same day but still today our telephone not working we daily call to Hinjewadi...
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Address:North and Middle Andaman, Andaman and Nicobar Islands

Hi,

BSNL is cheating customers in Andaman. They sell packages that doesn't work.

On 19th of july 2012, I have activated special tariff of rs 96. This will allow me to call std at 30 paise and local 10 paise. And also recharges 200 as talk time.

When I called STD number i noticed that they are still charging RS 1.50 per minute for std call. I tried to call customer care, but no response....
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V
Valentinofdes
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monthly Charges Levied after termination of Services by the provider.

Address:North Goa, Goa

Hi,

I activated my broadband connection in the month of September and kept a dep of Rs.1750. I missed paying the bill in the month of Nov - Dec due to personalreasons and received a text message stating that my line has disconnected in Dec.

Since the line was disconnected and the deposit was with BSNL I left the matter as I had to move to Mumbai for a few weeks and decided to come back and sort the matter.br...
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Vasudeo P.munde
from Gevrai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I forgot my postpaid mobile account number

Address:Beed, Maharashtra

I am vasudeo Pralhad munde . i am your companys customer since two yaear . my mobile No is [protected]. I use net banking service in this matter i have the main problem to online payment of postpaid mobile account number.
please send the my account number to my email id----- [protected]@yahoo.com
...
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S
Saminder Sandhar
from Adampur, Punjab
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unsubscription

Address:Jalandhar, Punjab

Sir,
My mobile number is [protected]. I have been charged Rs.10 for MASALA JOKE service that i have not even subscribed.I have sent many messages to unsubscribe this service but message can not be sent. I have also called customer care but call was not possible. So i request you to stop this service and refund my 10 rupees....
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K
kartik4511
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not given speed as per recharge

Address:Ahmedabad, Gujarat

Dear Sir/Madam,

I am using bsnl 3g card for internet purpose. I used to recharge with Rs. 400/- and using 1GB per month.but in last week I have done recharge of Rs. 450/- having usage of 2.5GB for 30 days. After availing this recharg facility i felt that the speed of interent is very slow as compared to earlier. I have called in customer care to solve my problem but nobody is responding to my answer properly & giving me...
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S
Shishir Chauhan
from Didwana, Rajasthan
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FEVER offer from Handygo

Address:Agra, Uttar Pradesh

I have never subscribed the subject offer but BSNL is deducting Rs.8.00 p. m.since 3 months in a illegal manner.Kindly deactivate
the service immediately and refund Rs. 24.00
SHISHIR KUMAR CHAUHAN
...
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