Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir/madam

A message named BZ-FTECH comes in my mobile saying that an offer called FEVER offer will get renewed in two days(which costs Rs.3) and if if we want to stop it, send a message UNSUB FEVER to 55678( which costs Rs.2). I have tried sending message inorder to stop it many times, but nothing changes and I will get a renewal in next three days. This had been been happening for the last three months. I contacted customer care and they asked me to send some other message. Even after doing that, nothing changed.

I hope that you will understand this problem and I request your goodness to kindly take necessary steps against the same.

Thanking you

Hi

Despite being comlaining about the fault numrous times in BSNL office, Ambala City, my landline is still not working properly. Lot of background noise is coming while making or recieving a call. Everytime the BSNL executive comes and fixes it temporarily and after couple of days it reaches to same stage.

Also I applied for broadband which after setup has never worked properly either. I lodged complaint for numrous times and when I asked for complaint number they simply refused by saying that there is no complaint number as such. A register is placed on their table which I dont think they have ever taken seriously.

Please help me and other people like me who are suffering from the carelessness of BSNL department.

Regards
Sachin

Sir,

Unfortunaltely my sim card was blocked today at 10 p.m.I don;t know what to do?one of my friends told me that i should know the PUK code.my mobile no.is [protected] and sim no. is[protected].I'll be grateful if you help me.

your's faithfully,
Mr.Das

Hi,

Complaint regarding the BSNL landline number[protected].
The number is on the name of my father, Satish Narayan Pandit.
It comes under BSNL Kalyan billing area.

The complaint is the landline line problem.
when I try to call any number its giving a voice message
"Sorry, the number you dialed cannot be reached now. Please try again later."

This problem happens every 3-4 days in a month, since last 8 months.
Need to find the root cause of the problem and need permanant solution on this.
with taking a strict action that this kind of problem not occurs.

Regards,
Mandar Pandit.

Name : Naresh Sharma
Mo.No. [protected]

Respected Sir,

It is said that I am the user of BSNL Prepaid mobile and this sim is taken under scheme of pyaari Jodi in my father name Shri Kirodi Mal Sharma. I want to say that on[protected] I have a main account balance of Rs. 126.60 and I am went to out of station for 7 days. When I come back on[protected] and check my balance than I am shocked because my main account balance is shows 95.60 means Rs. 32 have deducted for any value added services which is activated by fault of your computer system. This is for your kind information that when I am out of station and my mobile is switch off then how my balance has been deducted by you. I understand that this is the fault of your computer system because when I am out of station in that period and my mobile is switch off then told me how my main account balance is deducted. So I request you to please check your system and I know that your system will also shows that my mobile is switch off in those period. So I request you to please Refund of My main account balance of Rs. 32 Immediately to my account and deactivate all services which is activated by you in my mobile as soon as possible.

I want to give suggestion to you that before 3 years BSNl is my best mobile services provider but in this time the services of BSNL is very bad position because in every 5 to 10 days a wrong deduction have been made by your system or your supervisor I don’t know and when I call to customer care than only same procedure has been followed by you that your complaint have been registered and you will get solution in 24 to 48 hours. This is for your kind information that I have made complaint in 1000 times but I have not received any sms or phone about my complaint. This is the main funda of BSNL that first wrongly charged then registered complaint and said that the charged has been right. If you are not satisfied by me please check your computer records that in last one month how many complaints have been registered by you and how many customers have received their wrongly charged balance then you know that only you have been charged but refund to any customer. Think about it you
Awaiting your response

Naresh Sharma

I am a BSNL customer. My mobile number is [protected]. Kindly stop the daily SMS from
http://wap1.indiatimes.com/wapsub.html?t=subwapbikbabes5&=mdc&a=1.


Thanking you

On May 29, 2012, I called the DataOne Helpline number to request an ethernet cable for my BSNL provided Siemen's modem as I wish to connect it to Apple Airport Extreme. I was issued a Docket number [protected] . There has not been any communication from BSNL till date.
This morning my wifi started malfunctioning. I have been been trying the helpline number since 8.30 a.m. Finally at 11 a.m., a lady answered my call and informed me that she could not accept my complaint as the first one was not yet solved. She requested me to call[protected] and speak to the Divisional Officer. No one answered this number. Finally at 12:45 an employee answered and informed me that they were about to go on strike, hence no one would be taking my calls or complaints.
He asked me to call 22872020 and speak to Mr Debnath, the Div Officer. This number is continuously busy!!!
It's easier getting through to God than these incompetent bunch of Govt employees who believe they're doing us a favor just by doing their jobs!

Every week I receive a sms from BZ[protected] and an amount of either 7/- or 4/- is deducted for Subscribing Haysa Kavita Pack. This service was not enabled by me before. Secondly I spoke to customer care & they suggested me to send a sms 'UNSUB ALL ' to 155223. I even asked them to unsubscribe the service from their end. They informed that it has been done but even after unsubscribing I am receiving sms from the above number and amount is deduced without my concern

Kindly let me kow how do I proceed further,

Regards,

Nitin Dabholkar, [protected]

Dear Sir / Madam,

I wish to bring it to your kind notice that the telephone line & broadband connectivity is out of order for the past six months, when enquired at the office it was to to me that there is cable fault, I had also given a written complaint at your office in RT nagar on 11-May-2012, also registered complaint on customer service., and so far there is no response to the complaint. I also request to to provide me with the rebate for not availing telephone & broad band facility during this period.
Please do the needful.

Thanks & regards,

C.Jacob

Respected Sir,

This is to inform you that we are not receiving bill at our home address and every time while depositing the bill i have to first get the duplicate bill from your office and then submit the desired amount.This is creating a lot of inconvenience to me.Please look into this matter.

Phone Number:[protected]
Address:- 42 Baba Khaki,Gali Bake Rai, Meerut City.

I would be very grateful to you if you do the same.

Thanks & Regards,

AYUSH SINGHAL
+91-[protected].

I, Saswata Dutta, have a BSNL prepaid sim ([protected]). for the past month every week I get a message from Handygo telling me that i have been subscribed to Fever offer worth Rs 8 without my consent. Even though I send a sms (which costs rs 2 extra ) to unsubscribe, i did't get my money back and every time the offer is renewed after 6 days. This has happened around 10 times and i lost more than rs 100. I even complained to BSNL helpline twice to no avail.

My BSNL land line[protected] & Net connection has not been working for about 6 weeks, This connection is under Kodumon Telephone Exchange. How many time i complaint in Kodumon bsnl office manager & Adoor BSNL Office but still no response. I don't pay rent for a dead piece every month. I want urgent telephone & Internet connection in 7 days else avoid this both connections.

Contact Number : 0091-[protected]

Respected sir

I am a old customer of bsnl Calcutta telephone,my phone[protected] which comes under bidhannagar Calcutta telephone exchange is out of order since 1/5/2012 I had all ready complaint for the same but till today my phone not becomes serviceable. The complaint docket no is [protected] dated 1/5/2012. Sir this is very unfortunate as a national telecom service provider which give such type of services. I had several time try to contact the public grievance officer but the phone not have been received any time.
Sir my request is please take necessary action in this regard for improve the bsnl service.
Thanking you,

With regards

Samir kumar
4D block 2 clubtown paradise
Gopalpur rajarhat
Kolkata 700136
Phone no-[protected]
[protected]@yahoo.co.in

My BSNL landline with No.[protected] is not working.

Complaint issued to BSNL on 02.06.2012 is acknowledged with ID [protected].

However, the complaint is not redressed.


Bhavani Prasad

the bsnl broadband connection of bsnl not work properly that the connection are break in each 15 day that why my bussiness was collapse and i am suffring from this from last 24 they can't hel me theis problem that why please regards on my complaint my location bhiwandi and my no[protected] of kalyan ssl

Dear Sir,

I would like to bring a kind notice that my Telephone[protected] under Engandiyour Exchange is not working properly for last one month. if we raise a complaint the technician come and fix the problem and after two days same will repeat.

Please note that I am working abroad and my mother (age 75) and a handicapped age 45 are staying in our house.

please do needful to fix the problem properly.

regards,

Lokesh Bhaskar
Saudi Arabia

Sir,My name is avala varunsai and i am resident of visakhapatnam,andhra pradesh.I am using bsnl broadband since last two years.MY LANDLINE NO.[protected]..My usage plan was Rs499/-unlimited.from last 45 days my net speed was dead slow and download speed is ranging from 1kbps to 4kbps.I made a complaint regarding this subject in local bsnl central office.They said to file a complaint in bangalore telecom website,i made complaint in concerned website also.Still there was no response from bsnl technical team.So,please make some action regarding this problem sir,i am disgusted with this net speed.Thanking you sir.

From
Principal
Govt. V H S S Anchal East
Phone No.[protected]
To
GM, BS NL Kollam

Sir
Our broad band and telephone connections have not been working since two months. We are compelled to bring this matter to your attention as our repeated request went to the deaf ears of Anchal telephone exchange authorities.Our first year admission process has just commenced and the uninterrupted boradband service is very essential to us . So kindly bestow your personal attention on this and get repaired the inconvenience as quickly as possible.

Sir,

My BSNL mobile No. is [protected].

I have received two messages within 1 minute from No.+[protected] and the message is as follows:

"Rs.10/- charged. Thank you for using SJOKE serv ice. Your ser vices have been renewed."

For two message Rs.20/- were deducted.

I never subscribed for such services. I have not received at any point of time SJOKEs.

You are requested to look in the matter and do justice.

Thanking you Sir,


Vakada Venkateswara Rao.

Landline billing cycle is changed from April 2012,since then I am receiving bill very late.I receive at the fag end of due date.Earlier bills used
to come much before due date.I therefore request to look into the matter.My ph.no is[protected].


Rajan H Buch