Bharat Sanchar Nigam [BSNL] Complaints & Reviews

R/SIR
WE ARE FACING MANY PROBLEMS DUE TO BSNAL BROAD BAND.
WE HAVE TO CALL THEM ATLEAST TWO TO THRICE A DAY.
BUT THEY WERE NOT COOPRATING THEY JUST GIVE THE NUMBER OF
PRIVATE AGENCY ENGG NUMBER AND THAT IS ALSO NOT WORKING.
INTERNET CONNECTION IS DISTURB ALL THE DAY.
WE ARE COMLAINING BY PHONE WHICH GIVE DOCET NUMBER.
WE DAILY NOT THAT DOCET NUMBER BUT ALL ENVEN.
WE ARE FACING THIS PROBLEM FROM SIX MONTH.
DOWNLOAD SPEED SOWING 25 TO 45 KB/SEC ALWAYS.
EARLIER IT SHOWS ATLEAST MORE THAN 100 KB/SEC.

PHONE NUMBER[protected]

I have SMS service from BT-CAINTK on my mobile, which is chargeable.I want to deactivate this service.Please Deactivate LOVE TIPS FOR GIRLS. my BSNL mobile no. is [protected] . I tried deactivating many a times as per the instructions. But all in vain. Please deactivate and confirm.

Respected sir ,
I feel ashame , by complaining every week or every 10 day's regarding my Broad band , previously it was getting shut down in day hours but after complain and complain its ok now , but all of sudden some new problem has been arise which is un-digestible and un believable too,
As I have an connection of Broadband o[censored]nlimited program Rs 750 / - monthly , but now from past 7 days I have noted an very serious matter that my Inter-net gets (starts(ON/OFF) ON/OFF) Continuously as some small child playing with the system , and actually the broadband get close every evening from 7.45 up to late at night so at last we the users have to shut down our Bsnl broadband and search for other net work , is this an pre-plain that a BSNL USER DO NOT ABLE TO ENJOY MORE THAN 12 HOUR ? So why we have been told that Rs 750/ is for unlimited time, Why it does not runs at evening hours daily this is happening not with my connection but all over my town sanjan , I have inquired this with many users every one has this problem here in sanjan broadband is running in OFF and ON system the main DSL green light on the Modem gets OFF and ON , OFFandON,
So I urge to the concern in-charge to look in this matter at earliest as possible, before we all decide to cancel our BSNL Broad Band connect and go for other net work , why BSNL get ok from morning working hours upto 7.45 pm, and than after daily gets death???
Please do the needed at your earliest
From Mohmedaamir A sayeed
call[protected]
mobile [protected]

The Value Pack Service provided by 54646 have somehow been activated or have been deliberately activated. I didn't subscribe for the service. The service provider have been constantly charging Rs. 5/-, Rs. 10/- for the last 1 month or so and the total money it has stolen from my account for the amount of Rs.65/- till date. I had complained of the matter to the BSNL CUSTOMER CARE twice by nothing have been done till now. On contacting with the personnel there they just say that the work is in process.

My question is that --How long will it take to deactivate the Value Pack Service from 54646? Kindly look into the matter and provide early solution to it.

Bijay Surin
Mobile No. [protected]

Hi,

My BSNL telephone number is 26797725. I have shifted to a new house and have requested for shifting of broadband connection.
This request was submitted on 28th Apr, 2012. Today is 4th June, it is more than 40 days and the shifting of Broadband has not happened yet. I have walked to the CMK exchange atleast 12 times, but there is extremely poor/no response. On top of this, I have received the bill to be paid for May 2012, when I had no service provided by BSNL. I am highly frustrated as all the telephone numbers given for customre complaints are NOT working or switched off. Please help.

Regards,
Krishnamani R

Dear Sir,

I am using The BSNL sim card from more Than 5years and I would like to migrate my plan to 3G but The problem behind This is There are lot of marketing calls and unknown links like wall paper downloads are been activated by default and The same has been complained to The Rajajinagar BSNL office located opp to Navrang Theater and also reported to The BSNL call center but There is no confirmation from The concerned department till date This process is from more Than 2.5 monThs

I would request The concerned department to process The request and send me The conformation of The same.

If They are not interested give us the service i would Migrate from BSNL to some other Telecoms service provide.


Thanks and Regards

Veeraprakash KR
#229,2nd main, 6Th cross,
Prakashnagar,
Bangalore-560021
[protected]

Dear Sir,

This is Muhammad Riyaz from tamil nadu Kanyakumari District. My complaint is regarding about the poor customer care services given by the BSNL network in tamil nadu region.. My Uncle is using BSNL sim card(+91 [protected]) and he has more problems related to balance depletion. His mobile balance has been deducted consistently for the past few days. I don't know what is the excat amount but he told me to callup BSNL customer care, I called to cstr care and register a complaint about the balance depletion. but there is no proper response from the cstr care side.. So I like to register a complaint in this section. So please check with details and solve the issue as soon as possoble

requested for reconnection for my BSNL Broadband BB Home Combo ULD 625 Unlimited Service, Land line number[protected], handed over the letter on 31st May'2012, but as on today the service is not activated, please oblige and do the needful at the earliest.
Anil Khandari
[protected]

Sir,
my mobile no is [protected].
On 28th May 2012, suddenly Rs.60/- was deducted from my prepaid mobile. Earlier also in thee monthe of April same charges were deducted. On inquiry from my local Gandhidham BSNL office it has come to notice theat thee amount is being charged for some scheme for which I have never opted for. In such away in total Rs.120/- have been deducted from my prepaid mobile unautheorisely.
Apart from theis since last one monthe GPRS charges are being deducted from my mobile unautheorisely , where as in my mobile GPRS is not activated.
If BSNL like trustworthey companies will also start cheating like theis, thee customers have no otheer alternate but to switch to otheer private operators.
It is theerefore requested to kindly book my theis complaint and try to sort out thee problem along withe refund of necessary amount at thee earliest possible and oblige.
Lalit Varyani

Respected sir/madam,

This is with regards to Application number BGLKMR[protected] which was submitted on 30.04.2012 in the name Arogyaswamy Prakash opn at KMR, kamraj Road. Application submitted since 35 days and connection not given or any call from BSNL.

Concern to be look into and take it as the priority and as a escalation for I am frustrated for this poor BSNL service for making me run around since for sumbittion of form number BGLKMR[protected]. Other service Like Airtel and others give connection in a day or two and BSNL take 35 days ?..................................

If such a service given by BSNL and how can I survive forever with BSNL.

When investing such a huge amount on Advertisement for BSNL Broadband, Where is the Service given for the Such an invested Advertisements.

This Complaint to be taken as a request Or still if don't get the connection, I'll take up a legal case for penalty to be Given from BSNL for undergoing loss whatever.

If customer migrate connection fronm BSNL to other networks, the reason would be "POOR SERVICE AND VERY POOR SERVICE"

To who's Ever it may concern,

I Mrs Kunda Vasant Wadekar permanent resident of Ngapur was holding Land-line ( [protected]) for more than 20 years when It was luxury for people to have Land-line at home. If any one think logically and remember those days. BSNL use to charge hefty amount for making calls as well as Heavy Deposit even I have paid the same. I remember I paid some 5000/- towards deposit as I had STD facility on the mention Number.
My husband Expired two years back so I had decided to shift myself with my children. Hence surrendered the Land-line ( [protected]) with BSNL authority in Nagpur Acknowledgment Receipt # 3629 /TSC-3 / 11-12/R'peth/LL&BB closure 3629/ Dated 22nd March 2012. office bearer (Fatima Khan Head, Accounts Section) promise me that they will send a cheque or Demand Draft on my residence address.
I waited till May End 2012 and then when I enquire they are saying there is Zero Deposit. Now need your help to look into the same. I am 61 year old lady don't understand Even organisational like BSNL can play with there customer who kept faith on there services for 20 years Plus and paid the bill till surrender.
Please help..
Regards

Kunda Wadekar
24, Radha Damodar Apt, Congress Nagar,
Nagpur -440012

Hi Sir/Madam
I am getting missed call/blank sms from mobile number [protected] on dt.02.10.11(at15:52),25.01.12(at13:22) and 31.05.12(at 13:18)..I request you to please block this person SIM from making any calls or sending messages to my mobile.Pl. also provide me the details of this person for legal action.my mobile no. is [protected]

Thanks & Regards

dear sir ,
i have purchased bsnl mobile recharge card TP-50 on[protected] at 6.30p.m. ,when i scrach and recharge it shows already used voucher.

voucher no. [protected] valid upto[protected].its scratch code [protected] 42 .sir i want to know only this type of fraud.and wants to lodge complain.

r.k.yadav
h.n.60, krishna nagar unnao u.p.
pin-209801
E-mail : [protected]@iitk.ac.in
mob. [protected]

Dear sir,

My land line no[protected] BSNL network last 5 working days phone sound not clarity ,this tipe of problem so many times repeted complient in BSNL office but no one respond, BSNL persons are not intrested in rural area complients ,every month phone dead,sound clarity ,out of service problem ,so please respond my problem and solve this issue

Th& Rg
G.Rakesh
Ternali

I am Murugan from Chennai.


i am a bsnl customer, my land line no. is[protected]. My
phone is dead last 4 days and i have registered my complaint (on 29-May-12) in[protected], but no action has been taken yet.
And also i have send email to the Kodambakkam branch:

C.K.Baskaran
DGM ( WOW)
1 Ganga Nagar KOD Exchange Ch 24.

[protected]@bsnl.co.in


S.Mani
GM(NWO)West
1 Ganga Nagar KOD Exch Bldg Ch 24.

[protected]@bsnl.co.in

No response from the above person.

I have a bsnl connection at my home for internet.. ADSL link always gets interrupted every 5mins.. This is pathetic since i cant use banking services and creates a lot of problems even during surfing. Plz look into the matter,

please unsubscribe my mobile number from fever service from handy-go. my mobile number is [protected]. due to automatic subscription of this service Rs.18 has been deducted from my mobile account.
I request you to kindly unsubscribe my number stated above from handy-go service and refund the deducted amount in to my mobile account or else i will have to take legal actions.
thank you

my name is shankar dayal singh.i am a bsnl prepaid subscriber and my mobile no is [protected].i am fed with the unwarranted balance deduction.the latest one being one time deduction of 45 rs some 5 days back.i have been trying since then to contact customer care executives for the redressal of my grievances so that my balance is refunded and such incidence does not occur in the future.but to no avail.plz look in to my problem and insure that my balance is refunded at the earliest.

I HAD GIVEN FOR SHIFTING OF LAND LINE TELEPHONE NO. [protected] FROM MARATHAHALLI TO VIDYARANYAPURA ON 25,04,2012.
MY NUMBER OF ENQUIRIES REGARDING SHIFTING OF TELEPHONE HAS NOT YIELDED ANY POSITIVE RESPONSE EVEN THOUGH IT IS MORE THAN A MONTH. I AM NOT SURE WHETHER THE ABOVE SERVICE IS DISCONNECTED TILL DATE AVOIDING MISUSE.
VERY POOR SERVICE. CONCERNED AUTHORITIES TO INITIATE ACTION.

MY BSNL LAND LINE NO. WAS DISCONNECTED FOR THE LAST 04 MONTHS. COMPLAINT HAS MADE FOR A NUMBER OF TIMES & I ALSO MADE AN APPLICATION FOR LOCAL SHIFT AT PERAMBRA BSNL OFFICE ON 17 / 05 /2012. NOBODY HAS ATTENDED TILL DATE. IN THAT APPLICATION I HAS GIVEN A MAXIMUM TIME OF THREE DAYS TO RESUME THE CONNECTIN. OTHERWISE IT MUST BE DISCONNECTED BY BY 19 /05 /2012. NO ACTION HAS TAKEN BY THE DEPT. BILLING SHOULD BE ADJUSTED ACCORDINGLY.