Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I, Saswata Dutta, have a BSNL prepaid sim ([protected]). for the past month every week I get a message from Handygo telling me that i have been subscribed to Fever offer worth Rs 8 without my consent. Even though I send a sms (which costs rs 2 extra ) to unsubscribe, i did't get my money back and every time the offer is renewed after 6 days. This has happened around 10 times and i lost more than rs 100. I even complained to BSNL helpline twice to no avail.

My BSNL land line[protected] & Net connection has not been working for about 6 weeks, This connection is under Kodumon Telephone Exchange. How many time i complaint in Kodumon bsnl office manager & Adoor BSNL Office but still no response. I don't pay rent for a dead piece every month. I want urgent telephone & Internet connection in 7 days else avoid this both connections.

Contact Number : 0091-[protected]

Respected sir

I am a old customer of bsnl Calcutta telephone,my phone[protected] which comes under bidhannagar Calcutta telephone exchange is out of order since 1/5/2012 I had all ready complaint for the same but till today my phone not becomes serviceable. The complaint docket no is [protected] dated 1/5/2012. Sir this is very unfortunate as a national telecom service provider which give such type of services. I had several time try to contact the public grievance officer but the phone not have been received any time.
Sir my request is please take necessary action in this regard for improve the bsnl service.
Thanking you,

With regards

Samir kumar
4D block 2 clubtown paradise
Gopalpur rajarhat
Kolkata 700136
Phone no-[protected]
[protected]@yahoo.co.in

My BSNL landline with No.[protected] is not working.

Complaint issued to BSNL on 02.06.2012 is acknowledged with ID [protected].

However, the complaint is not redressed.


Bhavani Prasad

the bsnl broadband connection of bsnl not work properly that the connection are break in each 15 day that why my bussiness was collapse and i am suffring from this from last 24 they can't hel me theis problem that why please regards on my complaint my location bhiwandi and my no[protected] of kalyan ssl

Dear Sir,

I would like to bring a kind notice that my Telephone[protected] under Engandiyour Exchange is not working properly for last one month. if we raise a complaint the technician come and fix the problem and after two days same will repeat.

Please note that I am working abroad and my mother (age 75) and a handicapped age 45 are staying in our house.

please do needful to fix the problem properly.

regards,

Lokesh Bhaskar
Saudi Arabia

Sir,My name is avala varunsai and i am resident of visakhapatnam,andhra pradesh.I am using bsnl broadband since last two years.MY LANDLINE NO.[protected]..My usage plan was Rs499/-unlimited.from last 45 days my net speed was dead slow and download speed is ranging from 1kbps to 4kbps.I made a complaint regarding this subject in local bsnl central office.They said to file a complaint in bangalore telecom website,i made complaint in concerned website also.Still there was no response from bsnl technical team.So,please make some action regarding this problem sir,i am disgusted with this net speed.Thanking you sir.

From
Principal
Govt. V H S S Anchal East
Phone No.[protected]
To
GM, BS NL Kollam

Sir
Our broad band and telephone connections have not been working since two months. We are compelled to bring this matter to your attention as our repeated request went to the deaf ears of Anchal telephone exchange authorities.Our first year admission process has just commenced and the uninterrupted boradband service is very essential to us . So kindly bestow your personal attention on this and get repaired the inconvenience as quickly as possible.

Sir,

My BSNL mobile No. is [protected].

I have received two messages within 1 minute from No.+[protected] and the message is as follows:

"Rs.10/- charged. Thank you for using SJOKE serv ice. Your ser vices have been renewed."

For two message Rs.20/- were deducted.

I never subscribed for such services. I have not received at any point of time SJOKEs.

You are requested to look in the matter and do justice.

Thanking you Sir,


Vakada Venkateswara Rao.

Landline billing cycle is changed from April 2012,since then I am receiving bill very late.I receive at the fag end of due date.Earlier bills used
to come much before due date.I therefore request to look into the matter.My ph.no is[protected].


Rajan H Buch

R/SIR
WE ARE FACING MANY PROBLEMS DUE TO BSNAL BROAD BAND.
WE HAVE TO CALL THEM ATLEAST TWO TO THRICE A DAY.
BUT THEY WERE NOT COOPRATING THEY JUST GIVE THE NUMBER OF
PRIVATE AGENCY ENGG NUMBER AND THAT IS ALSO NOT WORKING.
INTERNET CONNECTION IS DISTURB ALL THE DAY.
WE ARE COMLAINING BY PHONE WHICH GIVE DOCET NUMBER.
WE DAILY NOT THAT DOCET NUMBER BUT ALL ENVEN.
WE ARE FACING THIS PROBLEM FROM SIX MONTH.
DOWNLOAD SPEED SOWING 25 TO 45 KB/SEC ALWAYS.
EARLIER IT SHOWS ATLEAST MORE THAN 100 KB/SEC.

PHONE NUMBER[protected]

I have SMS service from BT-CAINTK on my mobile, which is chargeable.I want to deactivate this service.Please Deactivate LOVE TIPS FOR GIRLS. my BSNL mobile no. is [protected] . I tried deactivating many a times as per the instructions. But all in vain. Please deactivate and confirm.

Respected sir ,
I feel ashame , by complaining every week or every 10 day's regarding my Broad band , previously it was getting shut down in day hours but after complain and complain its ok now , but all of sudden some new problem has been arise which is un-digestible and un believable too,
As I have an connection of Broadband o[censored]nlimited program Rs 750 / - monthly , but now from past 7 days I have noted an very serious matter that my Inter-net gets (starts(ON/OFF) ON/OFF) Continuously as some small child playing with the system , and actually the broadband get close every evening from 7.45 up to late at night so at last we the users have to shut down our Bsnl broadband and search for other net work , is this an pre-plain that a BSNL USER DO NOT ABLE TO ENJOY MORE THAN 12 HOUR ? So why we have been told that Rs 750/ is for unlimited time, Why it does not runs at evening hours daily this is happening not with my connection but all over my town sanjan , I have inquired this with many users every one has this problem here in sanjan broadband is running in OFF and ON system the main DSL green light on the Modem gets OFF and ON , OFFandON,
So I urge to the concern in-charge to look in this matter at earliest as possible, before we all decide to cancel our BSNL Broad Band connect and go for other net work , why BSNL get ok from morning working hours upto 7.45 pm, and than after daily gets death???
Please do the needed at your earliest
From Mohmedaamir A sayeed
call[protected]
mobile [protected]

The Value Pack Service provided by 54646 have somehow been activated or have been deliberately activated. I didn't subscribe for the service. The service provider have been constantly charging Rs. 5/-, Rs. 10/- for the last 1 month or so and the total money it has stolen from my account for the amount of Rs.65/- till date. I had complained of the matter to the BSNL CUSTOMER CARE twice by nothing have been done till now. On contacting with the personnel there they just say that the work is in process.

My question is that --How long will it take to deactivate the Value Pack Service from 54646? Kindly look into the matter and provide early solution to it.

Bijay Surin
Mobile No. [protected]

Hi,

My BSNL telephone number is 26797725. I have shifted to a new house and have requested for shifting of broadband connection.
This request was submitted on 28th Apr, 2012. Today is 4th June, it is more than 40 days and the shifting of Broadband has not happened yet. I have walked to the CMK exchange atleast 12 times, but there is extremely poor/no response. On top of this, I have received the bill to be paid for May 2012, when I had no service provided by BSNL. I am highly frustrated as all the telephone numbers given for customre complaints are NOT working or switched off. Please help.

Regards,
Krishnamani R

Dear Sir,

I am using The BSNL sim card from more Than 5years and I would like to migrate my plan to 3G but The problem behind This is There are lot of marketing calls and unknown links like wall paper downloads are been activated by default and The same has been complained to The Rajajinagar BSNL office located opp to Navrang Theater and also reported to The BSNL call center but There is no confirmation from The concerned department till date This process is from more Than 2.5 monThs

I would request The concerned department to process The request and send me The conformation of The same.

If They are not interested give us the service i would Migrate from BSNL to some other Telecoms service provide.


Thanks and Regards

Veeraprakash KR
#229,2nd main, 6Th cross,
Prakashnagar,
Bangalore-560021
[protected]

Dear Sir,

This is Muhammad Riyaz from tamil nadu Kanyakumari District. My complaint is regarding about the poor customer care services given by the BSNL network in tamil nadu region.. My Uncle is using BSNL sim card(+91 [protected]) and he has more problems related to balance depletion. His mobile balance has been deducted consistently for the past few days. I don't know what is the excat amount but he told me to callup BSNL customer care, I called to cstr care and register a complaint about the balance depletion. but there is no proper response from the cstr care side.. So I like to register a complaint in this section. So please check with details and solve the issue as soon as possoble

requested for reconnection for my BSNL Broadband BB Home Combo ULD 625 Unlimited Service, Land line number[protected], handed over the letter on 31st May'2012, but as on today the service is not activated, please oblige and do the needful at the earliest.
Anil Khandari
[protected]

Sir,
my mobile no is [protected].
On 28th May 2012, suddenly Rs.60/- was deducted from my prepaid mobile. Earlier also in thee monthe of April same charges were deducted. On inquiry from my local Gandhidham BSNL office it has come to notice theat thee amount is being charged for some scheme for which I have never opted for. In such away in total Rs.120/- have been deducted from my prepaid mobile unautheorisely.
Apart from theis since last one monthe GPRS charges are being deducted from my mobile unautheorisely , where as in my mobile GPRS is not activated.
If BSNL like trustworthey companies will also start cheating like theis, thee customers have no otheer alternate but to switch to otheer private operators.
It is theerefore requested to kindly book my theis complaint and try to sort out thee problem along withe refund of necessary amount at thee earliest possible and oblige.
Lalit Varyani

Respected sir/madam,

This is with regards to Application number BGLKMR[protected] which was submitted on 30.04.2012 in the name Arogyaswamy Prakash opn at KMR, kamraj Road. Application submitted since 35 days and connection not given or any call from BSNL.

Concern to be look into and take it as the priority and as a escalation for I am frustrated for this poor BSNL service for making me run around since for sumbittion of form number BGLKMR[protected]. Other service Like Airtel and others give connection in a day or two and BSNL take 35 days ?..................................

If such a service given by BSNL and how can I survive forever with BSNL.

When investing such a huge amount on Advertisement for BSNL Broadband, Where is the Service given for the Such an invested Advertisements.

This Complaint to be taken as a request Or still if don't get the connection, I'll take up a legal case for penalty to be Given from BSNL for undergoing loss whatever.

If customer migrate connection fronm BSNL to other networks, the reason would be "POOR SERVICE AND VERY POOR SERVICE"