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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 494

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S
sumit sonar
from Chikhli, Maharashtra
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callertune

Address:Maharashtra

sir i want a callertune dil ibadat from tum mile for bsnl prepaid connection.. plz plz send me code of this callertune.....
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S
SHEETALCHINOO
from Mumbai, Maharashtra
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online recharge debited from account but not credited in mobile

Hi ,I have recharged bsnl mobile with Rs55/- on 13-April'12 from hdfc bank online recharge site. Transaction ref id:[protected].the amount has been debited from my bank account but yet not been credited to the mobile..Tried calling bsnl complaint numbers several times but no answer.Please refund my amount back or help me with further assistance into this....
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T
thyagan
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming call list

Address:Kollam, Kerala

I want an incoming call list of my land line no.[protected]n 1/3/2012 to 11/4 2012 . my email id thyag.[protected]@gmail.com. please send me as early as possible...
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U
uday4588
from Delhi, Delhi
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Recharge was not done and balance deducted.

Address:Ghaziabad, Uttar Pradesh

Sir I done two recharges on 10th April,2012 of Rs.226/-(TOP-UP} and of Rs.20/-{SPECIAL RECHARGE} on my number [protected]. Recharge was shown successful but no balance and validity received by my number.Order number for Rs.226/- recharge is 35075711 and for that of Rs.20/- is 35073009.So I kindly request you sir please refund my money to my account or process my recharge to make it successful in real.My other contact number on which you can...
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C
C.N.Venukopal
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband not working

Address:Tamil Nadu

BSNL Broadband in Land line No.[protected] in Tirupur, Tamilnadu not working...
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R
ranjan4507
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatically subscribed to Shero Shayari service and deducted Rs 30

Address:East Singhbhum, Jharkhand

I am Ranjan Kumar Sahu mob No. [protected] from Jamsedpur want to log the following complaint against BSNL.
On 04th April 2012 I got a message on my mobile no [protected] from BSNL that "Your sheroshayari service has been renewed" and an amount of Rs 30 was deducted from my balance. Immediately I logged a complain to BSNL customer care regarding this matter with complain No. "D04JH1171268" and informed that this service...
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A
Amitji sharma 11681
from Chennai, Tamil Nadu
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unauthorised mobile balance deduction

Address:Jhunjhunu, Rajasthan

Respected sir,
I am complaining against BSNL Rajasthan about unauthorise mobile balance deduction.Sir firstly on 02.04.2012 I got a sms on my mobile that a service (MISS U Pack) has been activated and Rs. 02/- is deducted without my permission. I Complain to their customer support officer. He told me that within 24 to 48 hour,s this service would be deactivated and your balance will be refunded. But again on...
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S
Suresh Babu Kakulapati
from Palakollu, Andhra Pradesh
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STV plan went to internet plan

Address:West Godavari, Andhra Pradesh

1) I have a cell recharge (Oximall)shop in Bhimavaram,West Godavari District,A.p.
2)I have recharged one BSNL Cell NO:[protected] for Rs.300/- by seeing BSNL web tariffs in STV i.e BSNL Cell to Bsnl Cell Unlimited form one month on[protected].
3) The customer was not getting the offer i have approached the customer care they are telling that it was internet offer.
4) Till today ie[protected] the BSNL website is showing...
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M
mnshiju
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

top up through internet banking

Address:Thiruvananthapuram, Kerala

sir.
I trying to topup my BSNL Mobile no.[protected] through SBI internet banking on 9.4.2012 at night for Rs.110. Unfortunately the same amount has been debited from my bank a/c, and I didn't get concerned credit to my mobile. And the very next day i recharged my mobile through recharge card. I request u, to return that amount debitd from my bank a/c for prepaid mobile online topup

My a/c no. [protected]
Bank...
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A
asim beora
from Beypore, Kerala
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Location Area Identifier

Address:West Medinipur, West Bengal

I WANT TO KNOW THAT THE FOLLOWING LOCATION AREA IDENTIFIER USED FOR WHICH
> PLACE(NAME OF THE TOWN)
> 04f4470028, 04f4470092, 04f447007f, 04f4470085, 04f4470072, 04f44700aa,
> 04f4473e9a, 04f44700dc,04f4473e96.
> PLEASE DO THE NEEDFUL AS QUICK AS POSSIBLE AND SEND ME THE NAME OF THE
> PLACE/TOWN....
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S
sanjivkrai
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim not activated

Address:SAS Nagar, Punjab

I had purchased a bsnl prepaid sim from m/s Chardikala Communication (main bazar,Ambala-Chandigarh road Zirakpur)on 1st April at the cost of rs.140/- & submit all my relevent document pan card,driving license with local address of zirakpur. on the assurance of that the bsnl will take time & same will be activated in two days. Till today
even after lot of calls to seller we had not received any response,apart from that he...
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M
maparvez
from Delhi, Delhi
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broadband /internet connection not working

Address:South Andaman, Andaman and Nicobar Islands

Dear Sir,

my broad band connection is not working from last one month, I reported the matter to Garacharma exchange but so far means till today 11.04.2012, the same has not been restore. the Telephone No. is 253331. As I faceing lot of problem due non availability of internet connection.

Please look into the matter on porioty basis.

from,
M.A.Parvez
Qrt.No.09, RMRC(ICMR) Staff quarter,...
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A
agandhirajan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received the bills effective from Jan 2012

Address:Chennai, Tamil Nadu

Hi Sir,

I am Gandhirajan and my landline number is[protected]. I have not received my land line telephone bills effective from Jan 2012. But i made the payments without any delay based on the SMS received from BSNL, even though bills are not reaching me.

I have approached Anna Nagar - Round Tanna - BSNL office and met accounts person. I explained him that i haev not received the bills effective from Jan 2012....
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S
sundep Sharma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Working Properly, Network Fluctuating

Address:Uttar Pradesh

Subject :- BSNL Broadband Problem on basic ph. no.[protected] in the name of Km. Mayawti Govt. Girls P.G. College, Badalur, Gautam Budh Nagar (U.P.) 203207

Dear Sir,
We are using your broadband services since 2011. Now we have unlimited plan with 2 Mbps speed but most of the time we didn't get uninterrupted services so many times we had written to (G.M.) BSNL, Ghaziabad but till now we didn't...
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B
bcdhamecha
from Jaipur, Rajasthan
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Poor Customer Care Service

Address:Rajkot, Gujarat

Bsnl broadband customer service poor in Rajkot, no one will even answer your phone complaint. i call to 1503 for mobile querys many times, wait for 8-10 mins, but no one attended my call....
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V
vsjcinfo
from Kanchipuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online recharge unsuccessful but amount debited from bank account not credited back

Address:Kanchipuram, Tamil Nadu

Hi,

Have recharged my prepaid 3G data card online (http://bsnl.co.in/) for Rs.101/- on 7-Apr-12. Though the transaction was successful, the prepaid account was not recharged successfully and also the amount was not credited back. I was getting following SMS after sometime on the same day.

" Sales Transaction for Mobile Number[protected] could not be processed. Please contact Customer Care for further assistance...
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A
Ajay Mohanty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent Dead of landline

Address:Jajpur, Odisha

Frequent Dead of land line

To
The AGM, Jajpur Tel Exchange, Cuttack, ORISSA

Every time we are complaining about our telephone issue, it is dead most of the time.
We don’t know why this thing happening again and again. Related this issue we complained in Jajpur Town BSNL office many times but there is no action from him.

Could you please do needful ASAP, or suggest me for this.br...
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R
ritesh pal
from Gurgaon, Haryana
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Security money not received

Address:Agra, Uttar Pradesh

sir, i have not received my security money for my STD PCO which was disconnected by me 2 years ago with all documents. the number for STD ID[protected]. i would be thankful to u i[censored] consider it fast....
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V
viswanathanSuryanarayan
from Irinjalakuda, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Un-subscribe the registration

Address:Mysore, Karnataka

From
S.Viswanathan
723,Bogadi 2nd stage
Mysore-570 026
Sir,
Sub: Request for Cancellation of Bsnl Hungama Games
Telephone landline No:[protected]
I request you to kindly Un-subscribe my acount fro Bsnl Hungama games on Demand scheme with immediate effect.
Thanking you, ...
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T
tskaero
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service for broadband & Landline

Address:Bangalore, Karnataka

I stay in Doddanekundi Outer Ring Road near Marathahalli. I am using BSNL Landline & Broadband since 9 months. Usually when the phone and broadband goes out of order and it wont be rectified till 1 week. This thing keeps happening once in 2 weeks. It a rarity that our phone is order for more than a month since we have taken it.
Since there are construction works going on since one year in my nieghbourhood building. The problem...
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