Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am Ranjan Kumar Sahu mob No. [protected] from Jamsedpur want to log the following complaint against BSNL.
On 04th April 2012 I got a message on my mobile no [protected] from BSNL that "Your sheroshayari service has been renewed" and an amount of Rs 30 was deducted from my balance. Immediately I logged a complain to BSNL customer care regarding this matter with complain No. "D04JH1171268" and informed that this service was not activated by me and kindly refund the amount. After verification by BSNL it has been informed to me that the service has been stopped but the deducted amount will not be refund as the service was activated by myself and there is no fault from the system.
But I want to inform you that this is not true as I have not subscribed to any service and is definitely a system problem because according to BSNL data record, this service is activated on 4the April 2012 the same day when I got message of service renewal and not service activation. Also if this service was renewed on 4the April then it should have been activated one monthe ago i.e on 4th March 2012 which is not the case. Hence I request you to kindly take necessary action for this type of mishappenings and also take the pain to refund my money Rs. 30 only that has been deduced from my account balance.

Respected sir,
I am complaining against BSNL Rajasthan about unauthorise mobile balance deduction.Sir firstly on 02.04.2012 I got a sms on my mobile that a service (MISS U Pack) has been activated and Rs. 02/- is deducted without my permission. I Complain to their customer support officer. He told me that within 24 to 48 hour,s this service would be deactivated and your balance will be refunded. But again on 04.04.2012 this service renewed automatically for 5 days and deducted Rs. 05/- Again on 10.04.2012 this pack renewed for 20 days and deducted Rs.20/-
I am regularly calling them to deactivate this service and refund my balance FROM 02.04.2012 to still now (11.04.2012). But they are not listing my complain. From last three times Everytime when I recharge my mobile they deduct my whole balance within some hours. I have complaint many times to there coustmer service center. From which two complain,s no. are (D10RJ855718) and (D10RJ855819).
But still now this service is activated on my mobile cellphone. I am regularly calling to their customer support officer but everyone tells lie and don’t talk well I want to complain against Mr. rohit, salman ahamad, and anup who are their customer support officers but never support any customer.
Please sir look on this mater immediately and take action against BSNL Rajasthan.

1) I have a cell recharge (Oximall)shop in Bhimavaram,West Godavari District,A.p.
2)I have recharged one BSNL Cell NO:[protected] for Rs.300/- by seeing BSNL web tariffs in STV i.e BSNL Cell to Bsnl Cell Unlimited form one month on[protected].
3) The customer was not getting the offer i have approached the customer care they are telling that it was internet offer.
4) Till today ie[protected] the BSNL website is showing the STV plan Rs.300/- i.e BSNL Cell to Bsnl Cell Unlimited form one month.
5) I request you to convert the plan to STv.Rs.300/-i.e BSNL Cell to Bsnl Cell Unlimited form one month.
6) where if you not do so i have to bare the loss of Rs.300/-the fault was yours the Site was showing the plan so I did the recharge so please do the need full.
Regards,
Suresh Babu.K.
Cell No:[protected].

sir.
I trying to topup my BSNL Mobile no.[protected] through SBI internet banking on 9.4.2012 at night for Rs.110. Unfortunately the same amount has been debited from my bank a/c, and I didn't get concerned credit to my mobile. And the very next day i recharged my mobile through recharge card. I request u, to return that amount debitd from my bank a/c for prepaid mobile online topup

My a/c no. [protected]
Bank . SBI.
Branch kasargod.

Thanks and regards.
Shiju m n,
[protected]@gmail.com

I WANT TO KNOW THAT THE FOLLOWING LOCATION AREA IDENTIFIER USED FOR WHICH
> PLACE(NAME OF THE TOWN)
> 04f4470028, 04f4470092, 04f447007f, 04f4470085, 04f4470072, 04f44700aa,
> 04f4473e9a, 04f44700dc,04f4473e96.
> PLEASE DO THE NEEDFUL AS QUICK AS POSSIBLE AND SEND ME THE NAME OF THE
> PLACE/TOWN.

I had purchased a bsnl prepaid sim from m/s Chardikala Communication (main bazar,Ambala-Chandigarh road Zirakpur)on 1st April at the cost of rs.140/- & submit all my relevent document pan card,driving license with local address of zirakpur. on the assurance of that the bsnl will take time & same will be activated in two days. Till today
even after lot of calls to seller we had not received any response,apart from that he had misbehaved with me.I am very dissatisfied with service of the same.
Bsnl sim no.[protected]
m.no. [protected]

An early action in this regard will be highly appreciated
sanjiv k rai
[protected]

Dear Sir,

my broad band connection is not working from last one month, I reported the matter to Garacharma exchange but so far means till today 11.04.2012, the same has not been restore. the Telephone No. is 253331. As I faceing lot of problem due non availability of internet connection.

Please look into the matter on porioty basis.

from,
M.A.Parvez
Qrt.No.09, RMRC(ICMR) Staff quarter, Dollygunj,
Port Blair.
Cell No.[protected].

Hi Sir,

I am Gandhirajan and my landline number is[protected]. I have not received my land line telephone bills effective from Jan 2012. But i made the payments without any delay based on the SMS received from BSNL, even though bills are not reaching me.

I have approached Anna Nagar - Round Tanna - BSNL office and met accounts person. I explained him that i haev not received the bills effective from Jan 2012. In turn he asked my address and confirmed that the same address is reflecting in thier records. Also he told that all the bills have been despatched and requested me to get in touch with the local post office in this regard.

I told him that all other leeters / couriers are reaching me properly with the same address, then why BSNL bill is not reaching me ? He said sarcastically that it is not BSNL problem. Then I asked for duplicate bills for those period. He refused and finally he gave me only for March 12 alone.


Request you to kindly look into this and do the needful.

If any higher offical from BSNL look into this and sort out the problem means, it would be appreciated.

Thanks & regards
Gandhirajan

Subject :- BSNL Broadband Problem on basic ph. no.[protected] in the name of Km. Mayawti Govt. Girls P.G. College, Badalur, Gautam Budh Nagar (U.P.) 203207

Dear Sir,
We are using your broadband services since 2011. Now we have unlimited plan with 2 Mbps speed but most of the time we didn't get uninterrupted services so many times we had written to (G.M.) BSNL, Ghaziabad but till now we didn't get any solution.
Sir, Km. Mayawti Govt. Girls P.G. College, Badalur, Gautam Budh Nagar (U.P.) 203207 is a Post Graduate Institute working in field of teaching & research. So every time we needed internet connection to access internet and other e-Resources. Please see the issue & do the needful action. Please inform us too with necessary action.

Regards -
Principal
Km. Mayawti Govt. Girls P.G. College,
Badalur, Gautam Budh Nagar (U.P.) 203207
+91-[protected], [protected]

Bsnl broadband customer service poor in Rajkot, no one will even answer your phone complaint. i call to 1503 for mobile querys many times, wait for 8-10 mins, but no one attended my call.

Hi,

Have recharged my prepaid 3G data card online (http://bsnl.co.in/) for Rs.101/- on 7-Apr-12. Though the transaction was successful, the prepaid account was not recharged successfully and also the amount was not credited back. I was getting following SMS after sometime on the same day.

" Sales Transaction for Mobile Number[protected] could not be processed. Please contact Customer Care for further assistance in the matter. Ref No.[protected] "

Also I couldn't call their customer care (toll-free) due to insufficient balance in this account.

Requesting to track this complaint and refund the money as soon as possible.

contact: [protected]@yahoo.co.uk

Frequent Dead of land line

To
The AGM, Jajpur Tel Exchange, Cuttack, ORISSA

Every time we are complaining about our telephone issue, it is dead most of the time.
We don’t know why this thing happening again and again. Related this issue we complained in Jajpur Town BSNL office many times but there is no action from him.

Could you please do needful ASAP, or suggest me for this.

Ajay Mohanty
Barapada, Jajpur
Landline[protected]

sir, i have not received my security money for my STD PCO which was disconnected by me 2 years ago with all documents. the number for STD ID[protected]. i would be thankful to u i[censored] consider it fast.

From
S.Viswanathan
723,Bogadi 2nd stage
Mysore-570 026
Sir,
Sub: Request for Cancellation of Bsnl Hungama Games
Telephone landline No:[protected]
I request you to kindly Un-subscribe my acount fro Bsnl Hungama games on Demand scheme with immediate effect.
Thanking you, Yours faithfully
S.Viswanathan

I stay in Doddanekundi Outer Ring Road near Marathahalli. I am using BSNL Landline & Broadband since 9 months. Usually when the phone and broadband goes out of order and it wont be rectified till 1 week. This thing keeps happening once in 2 weeks. It a rarity that our phone is order for more than a month since we have taken it.
Since there are construction works going on since one year in my nieghbourhood building. The problem is very frequent. Even none of the high speed plans are available in this area. Also, other broadband service providers (ACT,YOU etc.) are also not available in this area. It is becoming very difficult for IT employees to stay in this area.

Hi,
I recharge for Rs.55/- topup voucher for my BSNL prepaid no [protected] this morning thru online recharge facility. After some time I received an SMS from BSNL saying that I need to contact the customer care as it is not able to process my transaction. Accordingly I called up 1503 three four times. But no one is picking up the phone. Kindly help me out for this issue to get my balanced credited to my account. The details of...

Dear Sir,

This is to inform you that i have applied for a BSNL land line and broadband connection on 26 march 2012.But i didnt get the connection till date.When i gave the application,company informed me that they will give the connection within 2-3 days.and i paid sum of Rs.500/-. I called up many times to BSNl Office but the officers did not get any response even personanly vivit to BSNl office but the still problem is same

Please help me in this case.



Name - Anand Swroop Mehrotra / Ankush Mehrotra
Demand note No:[protected],
Date:26/03/2012
CUST ID Number:[protected]

Contact Details:-
Anand Swroop Mehrotra
45 A Bhartendu Nagar Khatipura
Jaipur
Pin-302012

Ph:-[protected] (Ankush Mehrotra)
email id:[protected]@yahoo.com

My name is PC Bothra, having the BSNL LANDLINE connection in my house having the landline phone number as[protected], but in the telephone bill it is printed as BORHA PC.
So, i want the changes in my name from BORHA PC to BOTHRA PC.
so, plzzz help me in sorting out these problems... i will be waiting for ur help in the form of solution for my problems...
Thanking you,
PC Bothra.

there is scheme n bsnl (pun) that if we recharge of rs 250 we get 300 but i got 215......

BSNL is hosting several fraudulent webpages for more than 20 days. We've been trying to contact someone, without success. Event he government CSIRT didn't answer to our requests.

The server below belongs to India government and they hacked, steal many data, but seems that no one cares.

http://210.212.62.100/img/tam0036/index.html
http://210.212.62.100/img/tam0037/index.html
http://210.212.62.100/img/tam0038/index.html
http://210.212.62.100/img/tam0039/index.html
http://210.212.62.100/img/tam0040/index.html

Please, remove the fraudulent content as soon as possible.