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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 495

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R
ranjan4507
from Jamshedpur, Jharkhand
Apr 12, 2012
Resolved
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Address: East Singhbhum, Jharkhand

I am Ranjan Kumar Sahu mob No. [protected] from Jamsedpur want to log the following complaint against BSNL.
On 04th April 2012 I got a message on my mobile no [protected] from BSNL that "Your sheroshayari service has been renewed" and an amount of Rs 30 was deducted from my balance. Immediately I logged a complain to BSNL customer care regarding this matter with complain No. "D04JH1171268" and informed that this service was not activated by me and kindly refund the amount. After verification by BSNL it has been informed to me that the service has been stopped but the deducted amount will not be refund as the service was activated by myself and there is no fault from the system.
But I want to inform you that this is not true as I have not subscribed to any service and is definitely a system problem because according to BSNL data record, this service is activated on 4the April 2012 the same day when I got message of service renewal and not service activation. Also if this service was renewed on 4the April then it should have been activated one monthe ago i.e on 4th March 2012 which is not the case. Hence I request you to kindly take necessary action for this type of mishappenings and also take the pain to refund my money Rs. 30 only that has been deduced from my account balance.
Aug 13, 2020
Complaint marked as Resolved 
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    A
    Amitji sharma 11681
    from Chennai, Tamil Nadu
    Apr 12, 2012
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    Address: Jhunjhunu, Rajasthan

    Respected sir,
    I am complaining against BSNL Rajasthan about unauthorise mobile balance deduction.Sir firstly on 02.04.2012 I got a sms on my mobile that a service (MISS U Pack) has been activated and Rs. 02/- is deducted without my permission. I Complain to their customer support officer. He told me that within 24 to 48 hour,s this service would be deactivated and your balance will be refunded. But again on 04.04.2012 this service renewed automatically for 5 days and deducted Rs. 05/- Again on 10.04.2012 this pack renewed for 20 days and deducted Rs.20/-
    I am regularly calling them to deactivate this service and refund my balance FROM 02.04.2012 to still now (11.04.2012). But they are not listing my complain. From last three times Everytime when I recharge my mobile they deduct my whole balance within some hours. I have complaint many times to there coustmer service center. From which two complain,s no. are (D10RJ855718) and (D10RJ855819).
    But still now this service is activated on my mobile cellphone. I am regularly calling to their customer support officer but everyone tells lie and don’t talk well I want to complain against Mr. rohit, salman ahamad, and anup who are their customer support officers but never support any customer.
    Please sir look on this mater immediately and take action against BSNL Rajasthan.
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      S
      Suresh Babu Kakulapati
      from Palakollu, Andhra Pradesh
      Apr 12, 2012
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      Address: West Godavari, Andhra Pradesh

      1) I have a cell recharge (Oximall)shop in Bhimavaram,West Godavari District,A.p.
      2)I have recharged one BSNL Cell NO:[protected] for Rs.300/- by seeing BSNL web tariffs in STV i.e BSNL Cell to Bsnl Cell Unlimited form one month on[protected].
      3) The customer was not getting the offer i have approached the customer care they are telling that it was internet offer.
      4) Till today ie[protected] the BSNL website is showing the STV plan Rs.300/- i.e BSNL Cell to Bsnl Cell Unlimited form one month.
      5) I request you to convert the plan to STv.Rs.300/-i.e BSNL Cell to Bsnl Cell Unlimited form one month.
      6) where if you not do so i have to bare the loss of Rs.300/-the fault was yours the Site was showing the plan so I did the recharge so please do the need full.
      Regards,
      Suresh Babu.K.
      Cell No:[protected].
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        M
        mnshiju
        from Kollam, Kerala
        Apr 12, 2012
        Resolved
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        Address: Thiruvananthapuram, Kerala

        sir.
        I trying to topup my BSNL Mobile no.[protected] through SBI internet banking on 9.4.2012 at night for Rs.110. Unfortunately the same amount has been debited from my bank a/c, and I didn't get concerned credit to my mobile. And the very next day i recharged my mobile through recharge card. I request u, to return that amount debitd from my bank a/c for prepaid mobile online topup

        My a/c no. [protected]
        Bank . SBI.
        Branch kasargod.

        Thanks and regards.
        Shiju m n,
        [protected]@gmail.com
        Aug 13, 2020
        Complaint marked as Resolved 
        i rechared for rs220 prepaid mobileno[protected] thru net banking billdeskminb[protected]/bsnl/thrunet still it not been rechred plese remite the amount
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          A
          asim beora
          from Beypore, Kerala
          Apr 12, 2012
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          Address: West Medinipur, West Bengal

          I WANT TO KNOW THAT THE FOLLOWING LOCATION AREA IDENTIFIER USED FOR WHICH
          > PLACE(NAME OF THE TOWN)
          > 04f4470028, 04f4470092, 04f447007f, 04f4470085, 04f4470072, 04f44700aa,
          > 04f4473e9a, 04f44700dc,04f4473e96.
          > PLEASE DO THE NEEDFUL AS QUICK AS POSSIBLE AND SEND ME THE NAME OF THE
          > PLACE/TOWN.
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            S
            sanjivkrai
            from New Delhi, Delhi
            Apr 11, 2012
            Resolved
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            Resolved

            Address: SAS Nagar, Punjab

            I had purchased a bsnl prepaid sim from m/s Chardikala Communication (main bazar,Ambala-Chandigarh road Zirakpur)on 1st April at the cost of rs.140/- & submit all my relevent document pan card,driving license with local address of zirakpur. on the assurance of that the bsnl will take time & same will be activated in two days. Till today
            even after lot of calls to seller we had not received any response,apart from that he had misbehaved with me.I am very dissatisfied with service of the same.
            Bsnl sim no.[protected]
            m.no. [protected]

            An early action in this regard will be highly appreciated
            sanjiv k rai
            [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            BSNL Prepaid — sim not activated

            hai sir my name is pravee my new sim is not activate sir my phone nu is [protected].please take action immediatly

            BSNL — not activate number

            sir my name is ishant my recently no is [protected] is damage then i take myrenew number that is nnot activate after a week pls activate my number .with some problems i cannot change my number pls activate my same number.
            Mcv Mobiles Kodai

            Simcard Not Working

            Simcard reg failed for Bsnl Simcard

            sim not activated - Comment #1433170 - Image #0
            sir my sim card had been rejected. my sim no [protected] kindely reactive this no. and inform at this id -
            [protected]@gmail.com
            shashank semarion's reply, Jan 3, 2018
            Faltu h sb
            I had purchased a bsnl prepaid sim from m/s BSNL, Balanagar, Hyderabad on 05th November at the cost of rs.20/- & submit all my relevent document pan card, driving license with local address of Secunderabad. on the assurance of that the bsnl will take time & same will be activated in two days. Till today

            Bsnl sim no.[protected]
            m.no. [protected]


            Srikanth
            [protected]
            purchase new bsnl sim card on friday 21/12/12 but still not active my sim no one give me proper answer for it... please help me...want to active as soon as possible
            My sim card Number is [protected]. The problem is That Number is not Activate till now. That sim is not showing meany signal or message. so Please Activate my Sim Card Number.my alternate number is [protected]
            Sim number:[protected] N
            Mobile number:[protected]
            Not activated Not working and regiteration filed
            holding sim [protected] may please be activated earliest
            dear sir

            my name is zahoor ahmed, my cell phone bsnl number is [protected], is not activated, I am waiting for one month,

            please check and clarify . I am waiting for your reply.

            my id is [protected]@yahoo.co.in.
            my id alternate phone number[protected],

            thanks and regards
            zahoor
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              M
              maparvez
              from Delhi, Delhi
              Apr 11, 2012
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              Address: South Andaman, Andaman and Nicobar Islands

              Dear Sir,

              my broad band connection is not working from last one month, I reported the matter to Garacharma exchange but so far means till today 11.04.2012, the same has not been restore. the Telephone No. is 253331. As I faceing lot of problem due non availability of internet connection.

              Please look into the matter on porioty basis.

              from,
              M.A.Parvez
              Qrt.No.09, RMRC(ICMR) Staff quarter, Dollygunj,
              Port Blair.
              Cell No.[protected].

              BSNL Broadband Internet — Internet not working

              My BSNL broad band internet is not working for more than 65 days. services not yet restored. but bill amount is being charged fully. services to be restored immediately and bill should be charged correctly

              ph.no.[protected]
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                A
                agandhirajan
                from Mumbai, Maharashtra
                Apr 11, 2012
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu

                Hi Sir,

                I am Gandhirajan and my landline number is[protected]. I have not received my land line telephone bills effective from Jan 2012. But i made the payments without any delay based on the SMS received from BSNL, even though bills are not reaching me.

                I have approached Anna Nagar - Round Tanna - BSNL office and met accounts person. I explained him that i haev not received the bills effective from Jan 2012. In turn he asked my address and confirmed that the same address is reflecting in thier records. Also he told that all the bills have been despatched and requested me to get in touch with the local post office in this regard.

                I told him that all other leeters / couriers are reaching me properly with the same address, then why BSNL bill is not reaching me ? He said sarcastically that it is not BSNL problem. Then I asked for duplicate bills for those period. He refused and finally he gave me only for March 12 alone.


                Request you to kindly look into this and do the needful.

                If any higher offical from BSNL look into this and sort out the problem means, it would be appreciated.

                Thanks & regards
                Gandhirajan
                Aug 13, 2020
                Complaint marked as Resolved 

                BSNL — bill is not reached

                my bsnl landline bill is not reached yet. please contact us and solve this problem
                my bsnl landline no. is [protected].



                thank you very much
                devendra singh gautam

                Not received the bills effective from Jan 2012 - Comment #1805864 - Image #0

                bsnl, chennai telephones — Landline Telephone Bill not received

                Landline No.[protected] I have not received telephone bill for the last one year. However, bill payments have promptly been made through ECS/Bank. I am in dark about bill details. So many communications made to different authorities through different mode. No response so far.
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                  S
                  sundep Sharma
                  from Gurgaon, Haryana
                  Apr 11, 2012
                  Resolved
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                  Resolved

                  Address: Uttar Pradesh

                  Subject :- BSNL Broadband Problem on basic ph. no.[protected] in the name of Km. Mayawti Govt. Girls P.G. College, Badalur, Gautam Budh Nagar (U.P.) 203207

                  Dear Sir,
                  We are using your broadband services since 2011. Now we have unlimited plan with 2 Mbps speed but most of the time we didn't get uninterrupted services so many times we had written to (G.M.) BSNL, Ghaziabad but till now we didn't get any solution.
                  Sir, Km. Mayawti Govt. Girls P.G. College, Badalur, Gautam Budh Nagar (U.P.) 203207 is a Post Graduate Institute working in field of teaching & research. So every time we needed internet connection to access internet and other e-Resources. Please see the issue & do the needful action. Please inform us too with necessary action.

                  Regards -
                  Principal
                  Km. Mayawti Govt. Girls P.G. College,
                  Badalur, Gautam Budh Nagar (U.P.) 203207
                  +91-[protected], [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  lawrenceandmayo — broadband not working properly

                  dear sir,

                  we have been facing problems for the past five months regarding the broadband link drop-age(not able to send or receive mails and not able to work with our admin online). we had contacted the customer care of airtel regarding the same for at-least four times. but we have not been getting a positive response regarding this matter. all the service persons who visited regarding this has informed that there is a line problem. if it is a line problem then how are we able to contact the customer care through the same line without any disturbance.we request you to kindly arrange to send your experts who are able to detect what is the exact problem and solve the issue at the earliest or we will have to look for another service provider all over Tamilnadu if the same problem continues.
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                    B
                    bcdhamecha
                    from Jaipur, Rajasthan
                    Apr 11, 2012
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                    Address: Rajkot, Gujarat

                    Bsnl broadband customer service poor in Rajkot, no one will even answer your phone complaint. i call to 1503 for mobile querys many times, wait for 8-10 mins, but no one attended my call.
                    no customer care service is availlable at bsnl kalyan, kindly take some serious action against broad band department due to poorest service!!!!!!!!!!!!1
                    I frequently happen to victim of BSNL's poor customer care service.My broadband connection frequently gets interrupted due to various technical reasons.It takes 5 to 10 minutes to be resolved if complaints are attended as soon as it is received,but they takes minimum 3 to 10 days to solve it.Recently there were damage of cables due to digging out by nagarpalika.I complained on 22198(compalin registration),then I personally went to office to complain concerning authority but my complain fell on deaf ears,I again complained to Godhra,but the same result I received,then I complained to Ahmedabad office till 3 consecutive days,and then only the problem was solved after 10 days i.e. on 04/06/11.They sent some technician and the problem was solved within 2 hours,which could have been done on first day,but the authority was not interested.This is the proof of very poor service by Bsnl.I want it to be improved.
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                      V
                      vsjcinfo
                      from Kanchipuram, Tamil Nadu
                      Apr 10, 2012
                      Resolved
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                      Resolved

                      Address: Kanchipuram, Tamil Nadu

                      Hi,

                      Have recharged my prepaid 3G data card online (http://bsnl.co.in/) for Rs.101/- on 7-Apr-12. Though the transaction was successful, the prepaid account was not recharged successfully and also the amount was not credited back. I was getting following SMS after sometime on the same day.

                      " Sales Transaction for Mobile Number[protected] could not be processed. Please contact Customer Care for further assistance in the matter. Ref No.[protected] "

                      Also I couldn't call their customer care (toll-free) due to insufficient balance in this account.

                      Requesting to track this complaint and refund the money as soon as possible.

                      contact: [protected]@yahoo.co.uk
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        A
                        Ajay Mohanty
                        Apr 10, 2012
                        Resolved
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                        Resolved

                        Address: Jajpur, Odisha

                        Frequent Dead of land line

                        To
                        The AGM, Jajpur Tel Exchange, Cuttack, ORISSA

                        Every time we are complaining about our telephone issue, it is dead most of the time.
                        We don’t know why this thing happening again and again. Related this issue we complained in Jajpur Town BSNL office many times but there is no action from him.

                        Could you please do needful ASAP, or suggest me for this.

                        Ajay Mohanty
                        Barapada, Jajpur
                        Landline[protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        BSNL — Telephone goes frequently dead

                        Very often my telephone connection goes completely dead and this hassel had occured many a times nearly every month.I have also broadband connection hence the need of telephone line is absolutely essential.But such nuisance causes a lot of difficulties.Please take necessary actions.
                        sir our telphone is not working last two year.[protected].
                        To
                        The AGM,Jajpur Tel Exchange,Cuttack,ORISSA

                        Today one staff (Aruna) went to attend the complain, did the same thing connected my wire to 10 span far away DP point from my home and not from the nearest DP( 3 span distance) in which I was the customer since last 15 years.

                        Please justify me suppose in the nearest DP point only 1 line working,that should be given to me ,as I am the only customer who had brought the line since 15 years and got connection from the same nearest DP.

                        Why one new customer will be connected with only 1span of wire,and me being an old customer has to get the line from 10 span distance.Please repair the nearest DP by connecting one small cable form the main cable.Today he (Aruna) did not give me connection from the nearest DP point.

                        Please do needful,or suggest me to go to the court of law for justice.

                        Sk,Abdul Aziz
                        Adang,Jajpur
                        Landline[protected]
                        Customer ID-[protected]
                        Account Number-[protected]
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                          R
                          ritesh pal
                          from Gurgaon, Haryana
                          Apr 10, 2012
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                          Address: Agra, Uttar Pradesh

                          sir, i have not received my security money for my STD PCO which was disconnected by me 2 years ago with all documents. the number for STD ID[protected]. i would be thankful to u i[censored] consider it fast.
                          Any consumer who has received bad customer service and been provided little or no recourse for complaint recognizes that small sense of powerlessness. Enter the Internet, an effective tool for getting in contact. When phone calls and emails do not produce the desired response, customers still have a very public discussion board in which to voice their dissatisfaction when bad products and bad support threaten to damage their calm. If you believe that the customer is usually right, make it so by using one or more of the following web sites for consumer grievances.
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                            V
                            viswanathanSuryanarayan
                            from Irinjalakuda, Kerala
                            Apr 9, 2012
                            Resolved
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                            Resolved

                            Address: Mysore, Karnataka

                            From
                            S.Viswanathan
                            723,Bogadi 2nd stage
                            Mysore-570 026
                            Sir,
                            Sub: Request for Cancellation of Bsnl Hungama Games
                            Telephone landline No:[protected]
                            I request you to kindly Un-subscribe my acount fro Bsnl Hungama games on Demand scheme with immediate effect.
                            Thanking you, Yours faithfully
                            S.Viswanathan
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            S.P JANGID
                            VILL PIPLAI TEH BAMANWAS
                            DISTIC SAWAIMADHOPUR
                            PIN 322214
                            Sir,
                            Sub: Request for Cancellation of Bsnl Hungama Games
                            Telephone landline No:[protected]
                            I request you to kindly Un-subscribe my acount fro Bsnl Hungama games on Demand scheme with immediate effect.
                            Thanking you, Yours faithfully
                            S.P JANGID
                            K.S.Pradeep
                            Usha MandiramPIN 695 503

                            Sir,

                            Sub: Cancellation of Bsnl Hungama Account

                            Telephone landline No:[protected]

                            I request you to kindly Un-subscribe my acount for Bsnl Hungama on Demand scheme with immediate effect.

                            Thanking you,

                            Yours faithfully

                            K.S.Pradeep
                            [protected]
                            From
                            R.Rajesh
                            9/95, New kaliamman kovil st,
                            Muthupet-614704

                            Sir,
                            Sub:Request for cancellation of BSNL Hungama Games
                            Telephone No:[protected]
                            I request you to kindly un-subscribe my account fro BSNL Hungama games on Demand Scheme with immediate effect.

                            Thanking you, your faithfully
                            R.Rajesh
                            Un-subscribe the registration
                            From
                            M.Kuila

                            Sir,
                            Sub: Request for Cancellation of Bangalore Bsnl Hungama Games and Movies

                            Telephone landline No:[protected]
                            I have not requested any service for BSNL Hungama Unlimited Games and Movies but charges has been deducted in the month of Oct'12. After giving complaint to Hungama Support, they emailed that the services has been unsubscribed. But again in the bill of Nov'12 charge has been deducted.

                            Kindly Un-subscribe my acount from Bsnl Hungama games on Demand/Movies scheme with immediate effect.

                            Thanking you, Yours faithfully
                            M.Kuila
                            sir,
                            kindly cancel the hangama service on my land-line no[protected] with imidiate effect.
                            further I state that I have not requested for any service

                            Kindly Un-subscribe my acount from Bsnl Hungama games on Demand/Movies scheme with immediate effect


                            Thanking you, Yours faithfully
                            Mohd Haroon
                            sir,
                            kindly cancel the hungama service on my landline no [protected] with imidiate effect
                            further i state that i have not requested for any service

                            kindly un-subscribe my account from bsnl hungama games on demand/movies scheme with immediate effect


                            thanking you, yours faithfully
                            M. Sujatha
                            R.N.RAJAMANICKAM B.A, B.L,
                            DINDIGUL-1

                            Sir,

                            Sub: Cancellation of Bsnl Hungama Account

                            Telephone land line No: [protected]

                            I request you to kindly Un-subscribe my acount for Bsnl Hungama on Demand scheme with immediate effect.

                            Thanking you,

                            Yours faithfully

                            RAJAMANICKAM
                            from
                            Manoranjan Mondal
                            45D parvati condominium Phase-1
                            parsudih, Jamshedpur-831002

                            sub:- Application for unsubscribe "HUNGAMA GAMES ON DEMAND"

                            sir,
                            without my approval "hungama games on demand" service activated in my broadband account and charged my bill. so please immediate unsubscribe this service.
                            my bill details is given below :-
                            phone no :-[protected]
                            account no :[protected]
                            Thanking you,
                            your's faithfully,

                            Manoranjan Mondal.
                            From
                            Satish N
                            #15 Balaji Nilaya "T" Block Rudra Layout Mathikere Bangalore -560054
                            Sir,
                            Sub: Request for Cancellation of Bsnl Hungama Games
                            Telephone landline No:[protected]
                            I request you to kindly Un-subscribe my acount for Bsnl Hungama games on Demand scheme with immediate effect.
                            Thanking you, Yours faithfully
                            Satish N
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                              T
                              tskaero
                              from Mumbai, Maharashtra
                              Apr 9, 2012
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              I stay in Doddanekundi Outer Ring Road near Marathahalli. I am using BSNL Landline & Broadband since 9 months. Usually when the phone and broadband goes out of order and it wont be rectified till 1 week. This thing keeps happening once in 2 weeks. It a rarity that our phone is order for more than a month since we have taken it.
                              Since there are construction works going on since one year in my nieghbourhood building. The problem is very frequent. Even none of the high speed plans are available in this area. Also, other broadband service providers (ACT,YOU etc.) are also not available in this area. It is becoming very difficult for IT employees to stay in this area.
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              BSNL — Worst Service of BSNL Landline and Broadband

                              My Phone number is[protected].Since last two months the phone is not working properly. suddenly it gets dead for 20 minutes, after that it starts working properly and also broadband internet services is not very good as well. Internet connection gets disconnected any instant of time. We have callled BSNL Faridabad office several times but all in vain. No action has been taken against this.

                              Please let me know if you are unable to take any action against this then shall we discontinue the BSNL service?

                              Please instead of calling and asking about issue, send any of your employee and resolve this issue asap. Hoping for an early action.

                              Deepak Joshi
                              Address: 422 Sector 21 B Faridabad 121001
                              dear friend ..

                              bsnl services is always irritating ..

                              go for airtel...you can enjoy unlimited services.
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                                S
                                sanjibkd
                                from Mumbai, Maharashtra
                                Apr 9, 2012
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                                Online recharge amount is not credited

                                Address: Assam

                                Hi,
                                I recharge for Rs.55/- topup voucher for my BSNL prepaid no [protected] this morning thru online recharge facility. After some time I received an SMS from BSNL saying that I need to contact the customer care as it is not able to process my transaction. Accordingly I called up 1503 three four times. But no one is picking up the phone. Kindly help me out for this issue to get my balanced credited to my account. The details of...
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                                ankush_mehrotra
                                from Delhi, Delhi
                                Apr 9, 2012
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan

                                Dear Sir,

                                This is to inform you that i have applied for a BSNL land line and broadband connection on 26 march 2012.But i didnt get the connection till date.When i gave the application,company informed me that they will give the connection within 2-3 days.and i paid sum of Rs.500/-. I called up many times to BSNl Office but the officers did not get any response even personanly vivit to BSNl office but the still problem is same

                                Please help me in this case.



                                Name - Anand Swroop Mehrotra / Ankush Mehrotra
                                Demand note No:[protected],
                                Date:26/03/2012
                                CUST ID Number:[protected]

                                Contact Details:-
                                Anand Swroop Mehrotra
                                45 A Bhartendu Nagar Khatipura
                                Jaipur
                                Pin-302012

                                Ph:-[protected] (Ankush Mehrotra)
                                email id:[protected]@yahoo.com
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  PC Bothra
                                  from New Delhi, Delhi
                                  Apr 8, 2012
                                  Resolved
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                                  Resolved

                                  Address: Faridabad, Haryana

                                  My name is PC Bothra, having the BSNL LANDLINE connection in my house having the landline phone number as[protected], but in the telephone bill it is printed as BORHA PC.
                                  So, i want the changes in my name from BORHA PC to BOTHRA PC.
                                  so, plzzz help me in sorting out these problems... i will be waiting for ur help in the form of solution for my problems...
                                  Thanking you,
                                  PC Bothra.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  hello,
                                  My name is spandita sahu.same name having BSNL LANDLINE in my house but the telephone bill wrongly printed as SANU SPANDITA.
                                  so i want to change SANU SPANDITA to SAHU SPANDITA.
                                  so plz resolve this problem asap...
                                  Thanking You
                                  SPANDITA
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                                    S
                                    sainicool
                                    from Gokak, Karnataka
                                    Apr 8, 2012
                                    Resolved
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                                    Resolved

                                    Address: Punjab

                                    there is scheme n bsnl (pun) that if we recharge of rs 250 we get 300 but i got 215......
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    still my account had not updated as i recharged it one week back
                                    i am using bsnl mobile this service is hell u cannot recharge your mobile vile roaming u have to beg door to door. and no one to lison. bsnl is chuta sand(bull).
                                    Dear sir/Madam,

                                    I have recharged Rs.1000 to my bsnl no.[protected] from the site of "http://www.freecharge.in". My payment transaction was successful and amount was deducted from my account but i didn't get my balance to my mobile no. [protected].So,kindly refund the amount that i have recharged to my account.

                                    Thanks & Regards,
                                    SURYANARAYANA REDDY.D
                                    Contac num:- [protected],
                                    [protected]
                                    Dear Sir/ Ma'am,

                                    My have a Bsnl No([protected]). I have recharged it with Rs. 500/- for local and STD free for 1 month on net. But when i recharged it with the same i got a sms
                                    that was:--
                                    "your a/c is top up with denomination Rs. 500 from no. [protected] on 07/04/2011 at 05:57 pm , ref No.[protected] . " I got main balance of rs. 443( Something).
                                    But i need the plan of free local and STD on net pack as mentioned on BSNL karnataka's website.
                                    I am facing problem. I have called three times to customer care, but they didn't help me for the same.
                                    I want my plan of free Bsnl to Bsnl .
                                    Kindly help as soon as possible.


                                    With warm Regards,
                                    Arvind Kumar
                                    mob:-[protected]
                                    My account is debited for recharge top up for
                                    Rs.110 on 2nd May,2011. But currency is not recharged.
                                    Transaction No:[protected]
                                    today i have recharge my account with rs 50 and i got msg that
                                    Your account has been credited with rs 50
                                    Recharge voucher successfully from
                                    [protected] on
                                    26/05/2011 at
                                    05:07:54pm Ref: 34825188
                                    and i didn't got balance
                                    so i am very dissatisfy with bsnl services very bad service
                                    so plz take any action as soon as possible
                                    My name is
                                    Pragyesh soni
                                    from indore
                                    my no is [protected]
                                    I have recharged an amount through s.b.i, credit card of rs.250/- wide transaction is 2013394. But unfortunately the same recharge amount is not credit to my balance. so kindly persue and do need full help
                                    when a system is given, if it is not working I feel bad
                                    I have made online recharge for my Mobile No : [protected] through ICICI Bank, Transaction ID :[protected] Dt : 28.10.2011. Amount Rs. 1100/-
                                    Till date the same is not recharged. Please look in to the matter.
                                    MY CTOPUP STOCK BALANCE WAS RS 477.49 ON 29/12/11 AT 10.30AM. AT ABOUT 12.30PM 29/12/11 I TRIED TO RECHARGE A CUSTOMER OF RS 100/-. BUT NO REPLY/CONFIRMATION SMS FOUND. THE CUSTOMER WENT BACK. AFTER CHECKING MY STOCK BALANCE AT 12.47PM. I FOUND IT IS RS 377.49 AFTER CALLING 1503 I HAVE NOT FOUND THE RECHARGED MOBILE NO. THEY TELL ME TO CONTACT CTOPUP HELPLINE. BUT THERE IS NO CTOPUP HELPLINE FOR US.
                                    MY CTOPUP NO IS [protected]
                                    PLEASE ADD MY NO [protected] WITH MY PREVIOUS COMPLAINT.
                                    Is any action being taken by forum? My complaint dated 28 Nov 2011 is still unanswered. What is the use of such Forum??????????
                                    The forum is meant to make discussions. . . action will not be until a written complaint is lodged in the prescribed format and addressed in person at the concerned office.

                                    Regards
                                    Sravan Kumar
                                    [protected]
                                    HAME RECHAGE SEVA CHALU KARNE KE KERPA KARE
                                    i used online banking for recharging my mobile No [protected] Rs 98 through J&K bank payment was successfully done but i didn't get any recharge pls help me
                                    I have done transaction for mobile recharge but no recharge for internet is done money is deduced from my account how can I get my money back
                                    I RECHAGED MY MOB THROUGH SPECIAL REHARGE PLAN OF 135. I DID IT THROUGH THE BSNL PORTAL LATER I GOT A MESSAGE BY SAYING THAT RS. 1491 DEDUCTED FROM ACCOUNT. SO HOW CAN I RESLOVE THIS PROBLEM. THE DEATILED INFORMATION IS GIVEN BELOW
                                    Receipt Number: [protected]
                                    Transaction No: TXE[protected]
                                    User Name: chaithanyaep
                                    Billed Amount: 1491.00
                                    Mobile Number: [protected]
                                    BY
                                    CHAITHANYA
                                    KOCHI
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                                      socaxurdefenda
                                      Apr 8, 2012
                                      Resolved
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                                      Resolved

                                      BSNL is hosting several fraudulent webpages for more than 20 days. We've been trying to contact someone, without success. Event he government CSIRT didn't answer to our requests.

                                      The server below belongs to India government and they hacked, steal many data, but seems that no one cares.

                                      http://210.212.62.100/img/tam0036/index.html
                                      http://210.212.62.100/img/tam0037/index.html
                                      http://210.212.62.100/img/tam0038/index.html
                                      http://210.212.62.100/img/tam0039/index.html
                                      http://210.212.62.100/img/tam0040/index.html

                                      Please, remove the fraudulent content as soon as possible.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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