Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir

I am having a BSNL PREPAID mobile number[protected] and using the SIM since Jan 2012. But suddenly since 07 Apr 2012, every hour FOUR Paise is getting deducted on some charges of GPRS and i have lost good about of money in these last 10 days. I never use INTERNET through mobile. My nokia mobile is an obsolete model purchased in 2004/05 and doesnot have all latest facilities. REPEATED COMPLAINT to BSNL CUSTOMER CARE has gone in vain. Initially they didn't register the complaint, later thay gave a complaint number CH[protected] and closed within few minute and sent me an SMS SAYING THAT THEY HAVE RESOLVED THE ISSUE without even checking with me. I have tried other methods like SMSing GPRS DELIST to BSNL, Removing the SIM card for two full days but the moment u put back into the phone, the money gets deducted.
NOW I AM NOT ABLE TO UNDERSTAND WHOM TO APPROACH SINCE BSNL HAS TURNED DEAF EARS AND MONEY IS STILL BEING DEDUCTED. IS THERE NOBODY AT HIGH LEVEL IN BSNL TO TAKE NOTICE OF THE ISSUE. tHROUGH THE COMPLAINT BOARD, I REQUEST TO BSNL AUTHORITIES TO IMMEDIATELY RECTIFY THE ANOMALIES AND REFUND UNAUTHORISED DEDUCTIONS ELSE I WILL HAVE NO OTHER OPTION BUT TO KNOCK CONSUMER COURT FOR EXTREMELY POOR CUSTOMER CARE SERVICE.

REGARDS
VIJAY

Dear Sir,

I have a prepaid mobile connection of BSNL, mobile No.[protected]. We are getting unknown deductions from my balance amount since last one month . I have lodged complain in BSNL local office but no response from them to stop all the deductions from my mobile account. but after one one I am in the same condition and deduction is continue from my account.

Kindly arrange to give the credit o[censored]nwanted deductions...

Dear sir,
Myself ESAKKIAPPAN.K and i am living in kanyakumari district. i have 2 brothers and mother . My father which name is KUTTALAM.E was died in 2005 he was Govt. employee in BSNL. and his job was remaining at that time . And we got only P.F. through BSNL . And we are trying for mother or brother job in BSNL in place of father according to Govt. rule.But they are not try to getting to us. Always they are trying to beating arround the bush .And our family condition is not well financially because of that we are trying for this job.
So please try to consider my request and give me positive response .My mail id is [protected]@gmail.com .

thanks

Dear Sir,
My telephone at kumta[protected]where my aged parents are staying is not working properly since days. I have to take care my parents welfare staying from bangalore. Please make necessary arrangements to rectify the faulty telephone , as my partents are aged and are alone at my native. you will know the seriousness of aged parents, please help me out.

unsubscibe from fever offer
Sir kindly unsubscribe from handygo fever from my mobile no, [protected] as i am not using this service i send unsub fever to 55678 they had deducted 2 rs and send me mesg that due to wrong code we are unable to unsubscribe Kindly unsubscribe me from this service Thanks.

Dear Sir.

On 03/03/2012 I have recharged the mobile through IDBI Bank ATM by
using IOB Debit card. The recharge has not been taken place so far and
debited Rs.3000/- that the day itself. Hence.I request you to kindly
give back credit to my account. Transaction details as follows.Please
refund the amount.
ATM ID ATM2006 (IDBI TRICHY ROAD COIMBATORE 641045)
IOB CARD NO: [protected]
TXN NO.7848
RESP NO: 00
MOBILE RECHARGE - 3000(CFR A/C#:
CC NO# :[protected]
BILL PAY AMT 3000

With regards
aravind

HELLO
This is
Sudhakar Pati Tripathi,
Customer of BSNL landline service,
Phone number =>> 2415555,

I have been complaining to BSNL Customer care where I Requested them to deactivate Service for Caller tune termed As "BRPT services".
Since last 5 months i m being charged for unsubscribed services.
I am Fed Up with service.
none of the costumer care executive solved this issue and troubled me from last 5 months
there provided step niether solved problem nor helped..

must take action Within 48 Hours
treat this as request/Warning/complaint but solve this issue.

sir i want a callertune dil ibadat from tum mile for bsnl prepaid connection.. plz plz send me code of this callertune..

Hi ,I have recharged bsnl mobile with Rs55/- on 13-April'12 from hdfc bank online recharge site. Transaction ref id:[protected].the amount has been debited from my bank account but yet not been credited to the mobile..Tried calling bsnl complaint numbers several times but no answer.Please refund my amount back or help me with further assistance into this.

I want an incoming call list of my land line no.[protected]n 1/3/2012 to 11/4 2012 . my email id thyag.[protected]@gmail.com. please send me as early as possible

Sir I done two recharges on 10th April,2012 of Rs.226/-(TOP-UP} and of Rs.20/-{SPECIAL RECHARGE} on my number [protected]. Recharge was shown successful but no balance and validity received by my number.Order number for Rs.226/- recharge is 35075711 and for that of Rs.20/- is 35073009.So I kindly request you sir please refund my money to my account or process my recharge to make it successful in real.My other contact number on which you can contact or send message is [protected]. I hope there will be proper justice with me.THAN YOU.

BSNL Broadband in Land line No.[protected] in Tirupur, Tamilnadu not working

I am Ranjan Kumar Sahu mob No. [protected] from Jamsedpur want to log the following complaint against BSNL.
On 04th April 2012 I got a message on my mobile no [protected] from BSNL that "Your sheroshayari service has been renewed" and an amount of Rs 30 was deducted from my balance. Immediately I logged a complain to BSNL customer care regarding this matter with complain No. "D04JH1171268" and informed that this service was not activated by me and kindly refund the amount. After verification by BSNL it has been informed to me that the service has been stopped but the deducted amount will not be refund as the service was activated by myself and there is no fault from the system.
But I want to inform you that this is not true as I have not subscribed to any service and is definitely a system problem because according to BSNL data record, this service is activated on 4the April 2012 the same day when I got message of service renewal and not service activation. Also if this service was renewed on 4the April then it should have been activated one monthe ago i.e on 4th March 2012 which is not the case. Hence I request you to kindly take necessary action for this type of mishappenings and also take the pain to refund my money Rs. 30 only that has been deduced from my account balance.

Respected sir,
I am complaining against BSNL Rajasthan about unauthorise mobile balance deduction.Sir firstly on 02.04.2012 I got a sms on my mobile that a service (MISS U Pack) has been activated and Rs. 02/- is deducted without my permission. I Complain to their customer support officer. He told me that within 24 to 48 hour,s this service would be deactivated and your balance will be refunded. But again on 04.04.2012 this service renewed automatically for 5 days and deducted Rs. 05/- Again on 10.04.2012 this pack renewed for 20 days and deducted Rs.20/-
I am regularly calling them to deactivate this service and refund my balance FROM 02.04.2012 to still now (11.04.2012). But they are not listing my complain. From last three times Everytime when I recharge my mobile they deduct my whole balance within some hours. I have complaint many times to there coustmer service center. From which two complain,s no. are (D10RJ855718) and (D10RJ855819).
But still now this service is activated on my mobile cellphone. I am regularly calling to their customer support officer but everyone tells lie and don’t talk well I want to complain against Mr. rohit, salman ahamad, and anup who are their customer support officers but never support any customer.
Please sir look on this mater immediately and take action against BSNL Rajasthan.

1) I have a cell recharge (Oximall)shop in Bhimavaram,West Godavari District,A.p.
2)I have recharged one BSNL Cell NO:[protected] for Rs.300/- by seeing BSNL web tariffs in STV i.e BSNL Cell to Bsnl Cell Unlimited form one month on[protected].
3) The customer was not getting the offer i have approached the customer care they are telling that it was internet offer.
4) Till today ie[protected] the BSNL website is showing the STV plan Rs.300/- i.e BSNL Cell to Bsnl Cell Unlimited form one month.
5) I request you to convert the plan to STv.Rs.300/-i.e BSNL Cell to Bsnl Cell Unlimited form one month.
6) where if you not do so i have to bare the loss of Rs.300/-the fault was yours the Site was showing the plan so I did the recharge so please do the need full.
Regards,
Suresh Babu.K.
Cell No:[protected].

sir.
I trying to topup my BSNL Mobile no.[protected] through SBI internet banking on 9.4.2012 at night for Rs.110. Unfortunately the same amount has been debited from my bank a/c, and I didn't get concerned credit to my mobile. And the very next day i recharged my mobile through recharge card. I request u, to return that amount debitd from my bank a/c for prepaid mobile online topup

My a/c no. [protected]
Bank . SBI.
Branch kasargod.

Thanks and regards.
Shiju m n,
[protected]@gmail.com

I WANT TO KNOW THAT THE FOLLOWING LOCATION AREA IDENTIFIER USED FOR WHICH
> PLACE(NAME OF THE TOWN)
> 04f4470028, 04f4470092, 04f447007f, 04f4470085, 04f4470072, 04f44700aa,
> 04f4473e9a, 04f44700dc,04f4473e96.
> PLEASE DO THE NEEDFUL AS QUICK AS POSSIBLE AND SEND ME THE NAME OF THE
> PLACE/TOWN.

I had purchased a bsnl prepaid sim from m/s Chardikala Communication (main bazar,Ambala-Chandigarh road Zirakpur)on 1st April at the cost of rs.140/- & submit all my relevent document pan card,driving license with local address of zirakpur. on the assurance of that the bsnl will take time & same will be activated in two days. Till today
even after lot of calls to seller we had not received any response,apart from that he had misbehaved with me.I am very dissatisfied with service of the same.
Bsnl sim no.[protected]
m.no. [protected]

An early action in this regard will be highly appreciated
sanjiv k rai
[protected]

Dear Sir,

my broad band connection is not working from last one month, I reported the matter to Garacharma exchange but so far means till today 11.04.2012, the same has not been restore. the Telephone No. is 253331. As I faceing lot of problem due non availability of internet connection.

Please look into the matter on porioty basis.

from,
M.A.Parvez
Qrt.No.09, RMRC(ICMR) Staff quarter, Dollygunj,
Port Blair.
Cell No.[protected].

Hi Sir,

I am Gandhirajan and my landline number is[protected]. I have not received my land line telephone bills effective from Jan 2012. But i made the payments without any delay based on the SMS received from BSNL, even though bills are not reaching me.

I have approached Anna Nagar - Round Tanna - BSNL office and met accounts person. I explained him that i haev not received the bills effective from Jan 2012. In turn he asked my address and confirmed that the same address is reflecting in thier records. Also he told that all the bills have been despatched and requested me to get in touch with the local post office in this regard.

I told him that all other leeters / couriers are reaching me properly with the same address, then why BSNL bill is not reaching me ? He said sarcastically that it is not BSNL problem. Then I asked for duplicate bills for those period. He refused and finally he gave me only for March 12 alone.


Request you to kindly look into this and do the needful.

If any higher offical from BSNL look into this and sort out the problem means, it would be appreciated.

Thanks & regards
Gandhirajan