Dear SIR,
Plz note that I,DR. DATTA DAS was a customer of BSNL landline phone bearing no. 2586443 for last 12 years.But,since last 2-3 years the service of BSNL people became so poor, that the remained dead for 400 days so to say within a year..As a result, the internet service was also disrupted almost all the time.If a complaint was registered, it also remained unattended for days together.Everytime, I had to approach the DGM for interference,which is highly unwanted and unjustified.LASTLY,AS I WAS FADE UP WITH THEIR SERVICE, I decided to surrender the telephone and applied for the same on 22.03.2012.The S.D.O. Mr. A.K.PATTNAIK, did not give any acknowledgement receipt to my husband and told that as the server was down, he is unable to give so.The next day, I rang him up, but he again said the same thing,and also said that"MADAM,you don't worry.Our lineman will go to your house to deliver the receipt and bring the set after 31.03.2012 as per official rule.You 've to pay the rent upto 31.MARCH ."So,I waited and rang him up again on the morning of 2nd APRIL.and he told O.K.But,at about 2p.m.some clerk from his office rang in our landline phoe and said that your receipt is ready,send somebody to collect the same.After that whenI talked to the S.D.O.he too told the same thing as told oppositely 10 days ago and behaved very rudely.The next day my husband went to the telephone office.Our phone was still not disconnected.So,naturally some altercation was there .And the other staff said he had delibarately done so and the S.D.O had to disconnect the phone from the date of application.When my husband asked him about it, he abused my husband and even dared to drive him out from his chamber,crossing all the limits of decency.So,I request you to plz take necessary steps in waiving out the rent of the telephone and b.b.for the same period at the same time action as deemed proper may be taken against the S.D.O who had misbehaved like anything.Moreover, I am unable to understand what the server had to do all along those days,when a hand written acknowledgement receipt was given to us yesterday.Isincerely hope that you will consider the matter and solve it quickly.
Thanking you.
Yours faithfully,
DR.DATTA DAS.BHUBANESWAR.
Aug 13, 2020
Complaint marked as Resolved ![Bharat Sanchar Nigam [BSNL] Logo](/thumb.php?bname=1&src=bsnl.png&wmax=280&hmax=280&quality=90&nocrop=1 "Bharat Sanchar Nigam [BSNL] Logo")
I have recharged Rs.1000 to my bsnl no.[protected] from the site of "http://www.freecharge.in". My payment transaction was successful and amount was deducted from my account but i didn't get my balance to my mobile no. [protected].So,kindly refund the amount that i have recharged to my account.
Thanks & Regards,
SURYANARAYANA REDDY.D
Contac num:- [protected],
[protected]
My have a Bsnl No([protected]). I have recharged it with Rs. 500/- for local and STD free for 1 month on net. But when i recharged it with the same i got a sms
that was:--
"your a/c is top up with denomination Rs. 500 from no. [protected] on 07/04/2011 at 05:57 pm , ref No.[protected] . " I got main balance of rs. 443( Something).
But i need the plan of free local and STD on net pack as mentioned on BSNL karnataka's website.
I am facing problem. I have called three times to customer care, but they didn't help me for the same.
I want my plan of free Bsnl to Bsnl .
Kindly help as soon as possible.
With warm Regards,
Arvind Kumar
mob:-[protected]
Rs.110 on 2nd May,2011. But currency is not recharged.
Transaction No:[protected]
Your account has been credited with rs 50
Recharge voucher successfully from
[protected] on
26/05/2011 at
05:07:54pm Ref: 34825188
and i didn't got balance
so i am very dissatisfy with bsnl services very bad service
so plz take any action as soon as possible
My name is
Pragyesh soni
from indore
my no is [protected]
Till date the same is not recharged. Please look in to the matter.
Regards
Sravan Kumar
[protected]
Receipt Number: [protected]
Transaction No: TXE[protected]
User Name: chaithanyaep
Billed Amount: 1491.00
Mobile Number: [protected]
BY
CHAITHANYA
KOCHI