Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — Unsubscribe service.

My mobile no. [protected] i wants to unsuscribe http:203.199.70.160/site/t.jsp?i=743 service. And unsuscribe wap actress service.

Please unsubscribe my Bhavishyavani service immediately.
my mobile no [protected]

BSNL — UNSUBSCRIBE SERVICE

Hi
I am using service of BSNL in pakur, jharkhand my no is [protected] By mistake i have subscribed the SAYARI SERVICE FOR THIS YOU HAVE DEDUCTED Rs. 3/- as DAILY charge. Now kindly unsuscribe this service by immidiate effect.

please unsubscribe my bhavishyavani pack service
my phone number is [protected]

BSNL bhavishyavani pact has been charged without my consent
please unsuscribe the bhavisyavani pact
from my number [protected] & [protected].

asith sangma
baghmara

i have unknowingly subscribed bhavishyavani plan .please unsubscribe it.my number is [protected].

Phone no 25667009

I applied for broadband and phone connection with BSNL on 28Aug-2009.

Finally managed to get the phone connection in SECOND WEEK of OCTOBER and that too after agreeing to give Tip (bakshish or bribe or inaam ) to the line man. It seems they informed the watchman that they will come to my home only when Madam (that is me) at home so that i can give them appropriate tip. I could not beleive it when my watchman told me this but agreed since i had no choice.

After that i was hoping that i will get broadband connection. I am repeatedly calling them on the following numbers, but no one comes home to give broadband connection:
044:22437300, 22437400, 22433000, 22430100, 22436383.

I wanted to tell this to the manager but not able to get any numbers from anywhere.

This is so disappointing and disgusting.

I recharge my mobile phone with BSNL rupees 175 power to serf the internet for 1 month unlimited free useges,but I cannot access the internet for 2 days.I lodged a complain before two days ago but I cannot get any response from the provider.

I am having BSNL internet connection it is working only 5 days in a month

SIR,
I HAVE MADE ISSUSE A NUMBER WHICH SIM NUMBER IS [protected]) ON THE DATE OF 24 MARCH 2011 BUT THE NUMBER IS NOT ON .

DISAGREE

my broad band conection is not working for three days.Iremitted bill in advance.my exchange is chen,gamanad.my tel.no.[protected].I request for their service.they dont care.

my customer id is [protected] and account number is [protected] ... at my home more than 1 month don, t have dial tone i have complaints several times in 198 but no any response from BSNL ...then today i complaint to 1500.. he said he will forward my complaint ... more than 2 year i had same complaint, cant use telephone . but i getting bill as i using the phone even telephone are death, , please take action in my complaint ...44925

Respected sir,
I am the customer of B.S.N.L. WIMAX internet service, my connection in not working, I paid my bills. I complained several many times to Mr. BALDEV (manager of bsnl wi-max department of rudrapur) and Mr. SANDEEP (B.S.N.L. WI-MAX it engineer) but they still do not gave any support, I have my own new little business (online registration of network marketing customers) from last 2 months and my annual salary is approx Rs. (1,30,000/-) and I warred lot of loss in my new business and I can’t still do it, the responsible is only (B.S.N.L. WI-MAX). My connection is closed from (6-march-2012) to still today (1-april-2012) means total (27 DAYS) for the B.S.N.L.’S bad service I am not able to give a (T.I.N.) number. I warred lot of losses that’s are contained below.
(1) Security of BSNL WI-MAX approx Rs. 2,500/-
(2) Bill of 27 days approx Rs. 783/-
(3) Buy an IDEA DATA CARD on 1-4-12 (for running my business) Rs. 2,100/-
(4) 3G plan for 1 month approx Rs. 700/-
(5) My income of 27 days Rs. 9,616/-
(6) Mental hurt (this is not comparable)
Total Lose (approx) Rs. 15,699/-
I am not able to were this type of huge lose and have not any believe on BSNL so please I am no able to give B.S.N.L. WI-MAX modem receiver to BSNL before they give me my security money and my business lose total Rs. 2500 + 13,199 = 15,699. Please take an action as soon as possible.
Thanks..

I had problem with my ADSL modem from long time so i decided to contact a BSNL techinician whose number was given to me by BSNL office. He came at my place checked everthing and finally he said "Sir, your modem has problem so i need to replace it. Unfortunately we don't have any modem right now as their is shortage of modems so you will have to wait for few months." I said ok its fine i will wait for sometime. Later after few months, when I didn't recieve modem, I decided to file Online complain through their website and after few days I received a response from them as "Technical adjustment rejected"!!!! I have annoyed to see them declining my request for a new modem. Now today again when I am facing a new problem, with BSNL Internet i.e my internet disconnects every 10second, i decided to file another complain on their website, but now it says "You have already filed one complain. Plz wait for your previous complain to be resolved". Now what I have to do???
I don't understand why this people are so lazy and arrogant

BSNL — OUT OF ORDER WY MAX

I MOHD ABDULLAH KHAN LAL DIGGI ,ALIGARH MY MAX NO 2790091 IS NOT WORKING LAST 25DAYS COMPLAINT NO I I0UP202102 &I14UP202109 AND COM NO -6 ON EXCHANGE NO ONE ATTENDED I WANT TO DISCONNECT DUE TO NO ONE ATTENDED COMPLAINT

Hi,

I am a resident of Balapur "X" Roads and following are my grievances:
1.My telephone number,[protected] belongs to Badangpet Exchange, very frequently goes out of order and it takes a lot of time to get it repaired. For the last 2-3 days the telephone is out of order. In spite of repeated reminders the telephone exchange has not received my complaints.
2.I have been issued with a caller ID telephone (equipment) for the last 5 years, but sorry to inform that day one onwards the caller ID does not function, even as on today. The matter has been brought to the notice of telephone exchange authorities, but it is of no use.

Therefore I request you to kindly note the problems and sort it out at your end. Sorry for the disturbance.

Thanks & Regards,
Ankana Ghosh

thank you so much. my complaint has been resolved after registering in this.

Following transaction not updated in your records.:
Transaction date 16 oct 2012, Rs. 194
SBI Morar. Gwalior, ref No. IGD 4672702
Bank Account No. [protected]

BSNL Ac.No.[protected]
Customer id:[protected]

my email id : [protected]@rediffmail.com
Plz help resolve the issue

My Landline has been dead for the past 3 days, I have called the exchange and they ask me to try again but till now the line is still dead,
can you please help me out and ask someone to look into this.


docket No : 5163
Number : 26964095
Avalahalli exchange
Anjanapura,
Bangalore – 62

Regards,
Pinto Philip

Hi

This is Lohith mailing you about our landline problem
i.e our landline connection[protected] is oftenly dead, inspite of your employes who keep on rectifying the problem it keeps on deactivated.
Please provide us the reason for that or rectify in such a manner where it does not get deactivated untill and unless the fault is from our end.

Regards
Lohith

My lanline is dead since one week... i had made several comlaints..my doc no is 85796036. i need ur immediate response

Ph. 26430354 Our Landline connection is dead for 2 Days. Take action.

My landline number is[protected]. It is dead for the past 1 week. Please do the needful

pls show bill details

My number 26873687 is dead since more than a month now. Have registered the complaint at Magarpatta office with no results.

Please look into this as a matter or urgency.

Hope you do look at these complaints

Regards
[censored]al

Hi,

My company land line is dead
Please do the needful.

Regards,
Saravanan A

Sir,

My phone[protected] is dead since 25-9-09. Now complaints over 198 and by post have not been attended till date. The payment has been paid in advance. Please look into the matter ans take action to rectify the complaint.

YF
K A Solaman

Sir,

My phone[protected] is dead since 25-9-09. My complaints over 198 and by post have not been attended till date. The payment has been paid in advance. Please look into the matter and take action to rectify the fault.

YF
K A Solaman

the landline phone no.[protected] has been dead. this is a complaint for bsnl to please help repair it as fast as possible or please tell me a forum where i can lodge a complaint properly.

thank you

please repair landline ...

this is a complain to bsnl telephones,kolkata. my landline 2321 9544 issued in the name of Mr. C.Mallik has been lying dead for sometime. please do take notice. also this has become a problem as it goes dead very frequently and then it has to be repaired. i request you sending over a technician from your team to come over and have a look.

thanking you

Our land line bsnl has dead for some days. So I want to make a compalimn against it. PH No:[protected],

Respected sir,

My land phone number[protected].One month over reporting complaint in chavara(kollam).But they are bliming.They were told to me that Jalanidhi work broken the line, not attending the fault.If it is unable to rectify please cut my line and i will take connection after 6 months, especting your advice please


Yours faithfull,

RavindranNair,
Manager,
Indian Rare Earth(IRE)
Chavara, Kollam
Office no:[protected]
Office no:[protected]
email:ravindrannair.[protected]@gmail.com

(Residence)

Ravindran Nair,
SivaChelVihar(H)
Aakkal bhagam, Panmana
Edappallikotta:po,
Chavara(via),
Kollam(dst)
Pin:691583

Mr. O.R.T Nair — Landline dead

My Landline number is 26136516 which is dead and there is lot of disturbance in the line. My address is Museum Co-op Hsg. Socy, B1 Flat No.11 Near Anjali Hospital Off Dhole Patil Road.Pune 411001

MY T.NO. [protected], I AM GETTING VERYMUTH DISTURBANCE DURING CNVERSATION VERYLONGTIME. DO NEED FULL.OTHERWISE CLOSE MY CONNECTION.

RESPECTED SIR,
I P.HANUMANTH RAO
MY LAND LINE NO IS 24826974
IT IS NOT WORKING FOR 7 DAYS PLEASE CONNECT

My landline no:[protected] is dead since last 1 week. kindly register the complaint and make it live.

my landline no.[protected]is dead from[protected] and i have complaint50 times.but bsnl (krishna ngr.)kanpur not taken any action up to[protected] pl.take strict action on responsible person of bsnl.complaint by aprati sharma .kanpur208007cont.no.[protected]

My landline no is[protected] its almost 1 month the line gone dead but its still not got fixed...i have complained several times personally and online too but till date no action is taken...But im getting the bill regularly and paying it regularly...can anyone suggest further course of action on this....

Dear sir,

we have land line phone for bsnl in kattur area. But very long period ( 1 month) with out working more time complaint for kattur area exchange no action. so please take necessary action as early. Other wise our connection will ready to saran ted . our detail will given below.

Name : A. Govidarajan

Phone No. :[protected]

Address : 4/65 Veethi vadagam, Kattur (po) Trichy - 19.

Thanking you.

Regards

A. Govindarajan.

BSNL landline phone is dead. number[protected]

ry this.sms COMP 080 TYPE your compalaint and sms to 55365.If they are not able to solve the problem they have a solution.You will not be able to complain thro the above said facility.
At indira nagar customer care(BANGALORE) a guy(employee or contract worker?) gave me an appliction stating that, it(application given by him) is enough for ecs clearance of both LAND LINE AND POSTPAID MOBILE([protected]).Repeatedly I asked this guy will a single application will do the magic? He confirmed the same.Now only Land line ecs is in place and cell one ecs is yet to be acted upon.PROMPTLY cell one stopped the OUTGOING CALLS.MY REPEATED REQUESTS TO CELLONE POSTPAID ADMINISTRATOS TO PROVIDE THE UTILITY CODE OR ATLEAST CONFIRM the CODE 5609057 WHICH I GOT THROUGH A FRIEND IS A CORRECT ONE OR NOT IS YET TO BE RESPONDED.Instead my SMS(OUTGOING) IS DISABELED.
ANANDA KUMAR
27/11/2012

RaviRaj — Socirty formation

Hi
the builder on sale deed mentioned in pune that he will form the society in 2001,yet he has not formed the society.Can this matter be taken in consumer court.Only thing is he has not issued receipt for the payment made to him in respect of formation of soiety,but it is cleary mentioned that he will form the society.
Thanks
Ranjeet

Raviraj Telecommunications — Telecom Services Unavailable

Hi,

I am customer of Raviraj Telecommunications which provide VoIP calling services to India and other countries globally. I am their customer in APAC region in Singapore. Recently I topped-up my account with them by paying S$50.00 and just after a week their all services are shut. I am trying to contact them through their Customer Service and E-mail, but there is nobody to response and even their land-line customer service phones are either coming switched-off or out-of-service. Their website address is www.ravirajtelecom.com and their Contacts page is coming under maintenance with no point of communication available regarding customer grievances. They are believed to operate out of Mumbai somewhere from Thane region.

I am highly concerned about the money I paid and similar customers like me who have committed money to them now left-out without enjoying the services promised.

Please let me know if anybody has any information related to this matter.

Thanks & Regards,
Rupesh

I'm also facing same problem.. In fact they are least concern to reply to emails aswell.

They are a big big BIG Hoax of a company .. :ooting people of their money and scooting. I am also one of many scapegoats they have .. and I too have lost over 70.00$.
Hope someday someone Local can catch them and make them pay for this.
They take advantage of the situation that most customers are farr away overseas and will not be able to catch them personally.

Me too was cheated by them. After a week of topping up the account for 50 Singapore dollars (I might have made 5 dollar worth of calls in this one week), I could not make any further calls. As Rupesh said, I have also tried contacting them using the landlines, but they do not answer.
What can we do?

I too had suffered in a similar way.. However I approached paypal as I'd done the top up of S$100 through my credit card and payment was made through paypal channel. They've been kind enough to listen to my complaint and investigate the matter. As a result, I've been refunded my S$100 back on my credit card through their help though there was whatsoever none response from RaviRaj Tele / Intercall connect / the relationship manager's personal handphone no.

If you decide to do so, do request them to black list the company too which they might looking at the track record of the vendor.

I also did loose money. the staff from that company have moved and started another company. Do not believe in any of these offers on phone. I would prefer calling cards.

RaviRaj — very very poor service

SUB:VERY VERY POOR SERVICE OF VICTORY GAS

I am pushpa from Nangloi; Delhi.
I have a bharat gas connection
of single cylinder and my consumer no. is 16545.
I have booked reffil the cylinder on 17th June 2010 but not delivered yet.
I want to book one more cylinder. I followup with victory gas agency Nangloi, Delhi but they are always told me booking is not going on you come after 3year.
I have faced very difficulty of cooking.
So plzzzz. solved very poor delivery.
Thank you

Yes same has happened to me also . I am also really confused, how to track the same him as he is either not picking up the phone or it is switched off.

Hi, I Regret to say that people are loosing trust almost every day in the name of service, in the end what they get is fraud.On June 07/ 2012 I called Just dial to inquire about BSNL service.I received a call from a person named Senthil ([protected]), he claimed to be a BSNL agent.He came to my house and took 1000 RS, for service and security deposit and informed me that I'll get the service in 7 days.Before week I called him and asked him about my service order number, he said BSNL has some trouble find my area for service.I wondered and told him that this not a remote place but posh area in Bangalore .I worked in telecommunication sector for 5 years and I knew how things worked.When I tried to call him for the second time, his cell phone was switched off, to my luck there was one more person who came along with him on 7 th June 2012, his name is Mr Elangovan([protected])I called that agents friend and he told me that MR Senthil is in Chennai.I waited for 2 more days and called him, he told me that his friend has left a message stating that BSNL service is not possible in my area.I later asked him if service is not possible, what do they do with the money which they receive from the customer, he informed that they will credit my money with in 5 days.As usual I waited and called his friend again.this time same story.Nobody is picking up the phone now.I went to BSNL service station and enquired about my service order, they said no service order exist.I called his friend again, he gave me his friends new number([protected]).I called the number, he mentioned that the number is incorrect, I verified the number with this friend again, the number was right.

I think Iam few hours late in reading this blog. I have given Rs 500 to Raviraj S([protected]) in the morning only. He also gave me a receipt I wonder If I am also duped like you guys. He has promised to me that I will get a call from BSNL by This Saturday and Monday I will get the connection.
Regards,
Abhinav

Hi Abhinav,

I had given Rs. 500 to the same guy (Raviraj) for a new BSNL connection on 04 Oct 2012. I called him up some days later and he gave me a work order number. This WO number seems to be fake. His phone is not reachable now. Did you get your connection?

thanks a lot guys i was about to give the required documents to the same person Raviraj S([protected]).I got an email from shantharaju <[protected]@gmail.com>.He asked me to get the documents ready for the new connection.Now i will go the the exchange and inquire about him.

Just wanted to know if anybody who has given the documents to him got the connection or not.
Please contact me on [protected].

Thanks
Pawan

Hi, somesh
Same story here also i m also pay 500/- rs nd no connection till now!

hi
I am also not able to get my 500 Rs back.I applied for the BSNL broadband connection through BSNL website.Within a minute I got an SMS with the lead ID and contact person as Raviraj mobile no:[protected]. He said post feasibilty check connection will be given.But it took almost a month time for them to do the feasibility check that too after so many calls.One person came for the check he was around 22 years of age .He showed his ID card and collected 500Rs and application. After 3 weeks they said connection is not possible in Electronics city and he said money will be retruned.Now I am not able to reach this guy Raviraj's mobile. Raised a complaint with BSNL and no response from them as well.

KINDLY ESCALATE ALL COMPLAINTS TO APPLETE AUTHORITY BSNL

PHONE:: [protected]

Email : [protected]@gmail.com

I have BSNL Wimax Internet Connection
My Account number is[protected] But
Connection is not working properly from One month to till date.
Still i am suffering from same problem.
Please do something and solve my problem.
My Address is given below:-

Assistant Agriculture Engineer,
Panjab Colony, Near Gurudwara,
Jaswadi Road, Khandwa

BSNL BRAOAD BAND — NONFUNCTIONAL

THE BROAD BAND WAS PROVIDED ON MY TELEPHONE NO.[protected]. THE BROAD BAND IS NON FUNCTIONAL SINCE LAST TWO YEARS AND NEEDS URGENT REPAIRS.THE ADSL LINK IS NEVER STABLE, ERROR 678 IS REPORTED WHILE DIALING /CONNECTING THE INTERNET. MOST OF THE TIME COMPLAINTS IS REGISTERED ON 1957 BUT NO RECTIFICATION HAS SO FAR TAKEN PLACE. KINDLY ARRANGE TO REPAIR THE SAME .

BSNL has the worst customer service.They aren't even bothered if you call them for 50-60 times.They will just ignore your complaint.And if you are lucky enough to connect to the customer service guys the call will disconnect after 1 or 2 rings.

hi
i want my post paid number incoming and out going calls list . im in andhra pradesh circle

Dear Sir,

our telephone no: 27006063 is not working since 2 days
we request you to rectify the fault as soon as possible

my bill detil july - 2008

Ref: : CHN/ 373 25th September, 2008







The Accounts Officer

B S N L,

Thirumala,

Thiruvananthapuram Consumer No: 4928199



We had taken Business 700 Plan for Broad Band Internet connection and at an average we are remitting an amount of Rs 2500/- to 3300/- per month including STD charges. Now we are surprised to see an amount of Rs 7258/- in your Bill NO: 41669431, dated 07.08.08 and we strongly believe that Excess Billing is done for an amount of Rs.4000/- through discrepancy in Meter Reading. We request you kindly check the same at your end and if excess billing is confirmed please refund the amount at the earliest.



Thanking you



Yours faithfully

For SHALIMAR PAINTS LTD





JOSE JOHN

Regional Commercial Manager

wants to know the online call record of my landline phn of this month

r/s sir,
i have a 500 bsnl broadband plan. sir i have a problem of not opening of bsnl portal on my connection and i have also not recieved my this month billing report

To
Commercial Officer, Central
Kolkata Telephones

Dear Sir,
I hereby lodge a complaint, that my outgoing call has been barred of my Mobile phone no (no.[protected] for no fault of mine. For the bill payment of month September 2008 (bill payment due date: On 25.10.08) I made the bill payment on 10/11/2008 (bill amount Rs. 622/-). But on the next months bill I found that same amount Rs. 622/- was added as previous balance. I made a complain to the Accounts officer at Bhupen Bose Avenue Branch on 02/12/2008, Where I usually submit my bill. He appreciated my problem and allowed me to submit the bill excluding that Rs 622/-. He also assured me that the dispute will be taken care of and will be sorted out with immediate effect. On that assurance I payed my due amount on the same day that is on 02/12/08.
On 4th December 2008 my outgoing call was barred and from that day onwards I have called BSNL and its customer care unit no less than 30 times, each time getting assurance that my outgoing call will be reestablished with immediate effect. “But it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!).”
On 10th December 2008 I got a SMS on my phone where somebody has threatened me on behalf of BSNL that I will be sued if I do not pay the dues immediately. As I have mentioned already that I have no amount due on my cell phone bill. And for last one week I am suffering badly as I cannot call from my phone in spite of all assurances given by your staff.
“I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong”. Otherwise I will be left with only two alternatives: one is to surrender my BSNL connection with immediate effect, and second is to go to the Press and tell them how professional your organization is. I think you will appreciate that in this competitive market I will have no problem to get connectivity.

BHASKAR PRATIM MOITRA
Senior Cameraperson
Akaash Bangla, Kolkata
11.12.2008

Mrs. Neeta Mukherjee
AAO/TRII/CMTS


Dear Sir,
I hereby lodge a complaint, that my outgoing call has been barred of my Mobile phone no (no.[protected] for no fault of mine. For the bill payment of month September 2008 (bill payment due date: On 25.10.08) I made the bill payment on 10/11/2008 (bill amount Rs. 622/-). But on the next months bill I found that same amount Rs. 622/- was added as previous balance. I made a complain to the Accounts officer at Bhupen Bose Avenue Branch on 02/12/2008, Where I usually submit my bill. He appreciated my problem and allowed me to submit the bill excluding that Rs 622/-. He also assured me that the dispute will be taken care of and will be sorted out with immediate effect. On that assurance I payed my due amount on the same day that is on 02/12/08.
On 4th December 2008 my outgoing call was barred and from that day onwards I have called BSNL and its customer care unit no less than 30 times, each time getting assurance that my outgoing call will be reestablished with immediate effect. “But it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!).”
On 10th December 2008 I got a SMS on my phone where somebody has threatened me on behalf of BSNL that I will be sued if I do not pay the dues immediately. As I have mentioned already that I have no amount due on my cell phone bill. And for last one week I am suffering badly as I cannot call from my phone in spite of all assurances given by your staff.
“I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong”. Otherwise I will be left with only two alternatives: one is to surrender my BSNL connection with immediate effect, and second is to go to the Press and tell them how professional your organization is. I think you will appreciate that in this competitive market I will have no problem to get connectivity.

BHASKAR PRATIM MOITRA
Senior Cameraperson
Akaash Bangla, Kolkata
11.12.2008

Mr. S.Raha
CAO T.R(CMTS)

Dear Sir,
I hereby lodge a complaint, that my outgoing call has been barred of my Mobile phone no (no.[protected] for no fault of mine. For the bill payment of month September 2008 (bill payment due date: On 25.10.08) I made the bill payment on 10/11/2008 (bill amount Rs. 622/-). But on the next months bill I found that same amount Rs. 622/- was added as previous balance. I made a complain to the Accounts officer at Bhupen Bose Avenue Branch on 02/12/2008, Where I usually submit my bill. He appreciated my problem and allowed me to submit the bill excluding that Rs 622/-. He also assured me that the dispute will be taken care of and will be sorted out with immediate effect. On that assurance I payed my due amount on the same day that is on 02/12/08.
On 4th December 2008 my outgoing call was barred and from that day onwards I have called BSNL and its customer care unit no less than 30 times, each time getting assurance that my outgoing call will be reestablished with immediate effect. “But it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!).”
On 10th December 2008 I got a SMS on my phone where somebody has threatened me on behalf of BSNL that I will be sued if I do not pay the dues immediately. As I have mentioned already that I have no amount due on my cell phone bill. And for last one week I am suffering badly as I cannot call from my phone in spite of all assurances given by your staff.
“I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong”. Otherwise I will be left with only two alternatives: one is to surrender my BSNL connection with immediate effect, and second is to go to the Press and tell them how professional your organization is. I think you will appreciate that in this competitive market I will have no problem to get connectivity.

BHASKAR PRATIM MOITRA
Senior Cameraperson
Akaash Bangla, Kolkata
11.12.2008

Shri R. K. Baidya
DE/CC/CMTS
P-10, New CIT Road, Telephone Kendra,
5th floor, Kolkata-700073

To
Commercial Officer, Central
Kolkata Telephones

Dear Sir,
I hereby lodge a complaint, that my outgoing call has been barred of my Mobile phone no (no.[protected] for no fault of mine. For the bill payment of month September 2008 (bill payment due date: On 25.10.08) I made the bill payment on 10/11/2008 (bill amount Rs. 622/-). But on the next months bill I found that same amount Rs. 622/- was added as previous balance. I made a complain to the Accounts officer at Bhupen Bose Avenue Branch on 02/12/2008, Where I usually submit my bill. He appreciated my problem and allowed me to submit the bill excluding that Rs 622/-. He also assured me that the dispute will be taken care of and will be sorted out with immediate effect. On that assurance I payed my due amount on the same day that is on 02/12/08.
On 4th December 2008 my outgoing call was barred and from that day onwards I have called BSNL and its customer care unit no less than 30 times, each time getting assurance that my outgoing call will be reestablished with immediate effect. “But it is needless to say, that as usual, the Super Navaratna BSNL did not pay any heed to my concerns, and never pay any heed to the concerns and problems of millions of their valued customer(don't know whether BSNL at all think these customers as valued or not!!!).”
On 10th December 2008 I got a SMS on my phone where somebody has threatened me on behalf of BSNL that I will be sued if I do not pay the dues immediately. As I have mentioned already that I have no amount due on my cell phone bill. And for last one week I am suffering badly as I cannot call from my phone in spite of all assurances given by your staff.
“I don't know even your capacity or whether you are at all powerfull enough to solve the above mentioned problem or not. I know BSNL is getting used to all these complaints and these complaints do not bear any significance to them. I will consider myself very lucky if I am proven wrong”. Otherwise I will be left with only two alternatives: one is to surrender my BSNL connection with immediate effect, and second is to go to the Press and tell them how professional your organization is. I think you will appreciate that in this competitive market I will have no problem to get connectivity.

BHASKAR PRATIM MOITRA
Senior Cameraperson
Akaash Bangla, Kolkata
11.12.2008

my name is ayub BSNL billing

arrange to send my bill along with call details both to my mail ID & to my postal address from today onwards

Telephone No.[protected]'s bill for the month of January-Febrauary-2009 is not received sofar.
The telephone bill for the same is forwarded to me at the earliest.

sir,
I am having 500c plan and i am having night unlimited. But some of night downloads in begining of the month march is added to the billing list.So please help me..

i want my total bill till 22nd mar 09 of landline, number is :[protected]
i want know about how much space or how much gb or mb download is completed.

I could not pay my phone billon 24 Mar 09 but I have paid it on 25 Mar 089 vide post office receipt No.A302 my phone No is 254722 it may please be contacted. Thanks.

To,
The SDO (P)
Durgapur Industries Exchange
Durgapur – 01

Sub: No Billing for Broadband plan ‘Home 199 C’

Ref. No. DGP/BB/[protected] Dt. 17.10.2008


Sir,
The Broadband connection plan ‘Home 199 C’ was provided to me against my landline no. 255-8748 on 17th. Oct.2008. But until now no bill is issued against this connection, instead the regular ‘P&T’ rental bills are charged since then. I am also paying the bills regularly. The matter was brought to the notice of the O/O, the SDO (P)/DIE, Dgp.01 verbally for repeated times.
Now, I am requesting once again to look into the matter to take appropriate action so that my bills are regularized with proper adjustments under the plan scheme and no inconvenience is left for future trouble.

Yours truly,
Sk. Hafizur Rahaman
Qtr. No. OS – 34
Coke Oven Colony
Durgapur – 713202

Only outgoing call details will be provided. No incoming call details please.

i want to submit that my telephone no was out of order from 13 mar to 24 mar 09.inspite of complaints at various levels connection was not restored.please allow deduction as per rule in the current bill.thanks.my phone no is 2602251

we have not received this month [march] bill yet

I am receiving bill for moble no [protected], which i have never collected and used, i have already informed the same in your bangalore office, where in i confirmed the the allotment signatures are not mine and i still have the allotment letter with me, than how come you issued the mobile to someone else with my consent and letter. pl. do cancel this number and stop sending recovery letter to my address.

AS I HAD A STD BOOTH, I WANT TO SURRENDER THE BOOTH AS I AM NO LONGER STAYING HERE. MY STD PHONE NO.IS 28382061.
YOUR CO-OPERATION IS HIGHLY APPRECIATED.
THANKING YOU,
YOURS TRULY,
SUMIT GHOSH

Sir,

My telephone No[protected] We paid corrent month bill i post office Kalpakkam on 29/09/09
under rECEIPT nO 205 aMOUNT rS 264/-. bUT i was informed I have not paid the bill and service will be disconnected with in short period. I payed my dues in time and with out arrears.Kindly look in to the matter and settle me at an early date to avod disconnection

bsnl internet peck 99 recharge karneke baad v main account se paise katgaya

Bhaskar — non receipt of Bills

Dear Sir,

I am not receiving my monthly bills from last 3 months due to unknown reasons
pl let me know the reason for not sending bills?

bhaskar
[protected]

Dear Sir,

I am not receiving monthly bill fm last 3 months pl let me know the reason?

Bhaskar
[protected]

Dear Sir,

I am P.Satyanarayana having BSNL Phone number[protected].
BSNL is Charging extra 200 rupees on each Bill stating as One time charges on Games on Demand since 4 months, which I have never subscriber over phone / letter or personal.
I have complained in the Jeedimetla branch office and Accounts office at Ameerpet, and also called many numbers provided by the call centre people ended with no result.
Still BSNL is robbing me. Please kindly any one help me in this regard.

Thanks and Regards
Satyanarayana P

i have complaint against Bharat SANCHAAR NIGAM LIMITED about extra amount include in my mobile phone bill.i was also go to the bsnl csc but not get anything.

bill amount Rs.1328.24 for the month of August/10 seems to be absurd.My account No. is [protected] and customer id is [protected].Kindly let me know how to be informed about the bill for the job right at the time of operation?Otherwise it will be taken for granted that BSNL is not a worth-believing site and there is a lot of other options open for the customers.
Thanking You,
R.Moharana,Orissa

customer id : [protected]
a/c number : [protected]
name : Raj Kumar Batra
address : 1384 sec 37 fbd
landline number:[protected]

i raj kumar batra wanted to complaint against bsnl
see i discontinued my bsnl broadband connection in the month of may which had a monthly rental of 750
after disconnection at the same time i had opted for Rs. 99 /- rental plan

still the bill they provided me at my premises was 1300 something that i had paid
later on still next month they did not sent any of the bills at the residence
since then now

now i have recieved a bill of Rs. 3500 /-
and now i m not even willing to pay for the bill of 3500 because i don't know what plan these guys have applied to me

please help me out
m totally fed up of them

billing of an unwanted sms plan without request. Rent billing of rental free add-on connection. Further to that; monthly rental is charging from march 2010 (last 7 months) while connection is disconnected by co.(bsnl).
Anand Mineeyar[protected]

Bill No.59808320 dated 7/1/11 Telephone no.[protected] Subscriber Name: Khalid O.O.

Above Tel No is categorised in yearly package of Rs.600/- and the same is paid in advance till May, 2011.

In the last 3 to 4 bills appears monthly rent and the same has been paid, I have to get refunded of the monthly rent charged above the yearly package. Please correct the account.

Although I am paying the bill amount every month before its first due date, in the following bills show the same as outstanding, thus making the subscriber utterly confused. If there is delay in either the post office I am paying or at your end, the subscriber is not at fault.

IN HE MONTH OF OCTOBER 2010 I GOT A CALL FROM BSNL PERSONEL SAY THAT UPDAING DING SOFTWARE AS I AM USING WIDE BAND.AND HE TOLD THAT CAN BE USED FOR GAMES ALSO. THEN I STARTED UPDATING MY LAPTOP .THE WAY HE WAS TELLING I COULD NOT UNDERSTAND SO I ASKED I DONT WANT TO INSTAL AS PER HIS INSTRUCTIONS. HE WAS PEADING ME ( ALMOST BEGGING ME) TO INSTAL IT . THEN I GOT DOBUT THAT THIS PERSON IS NOT FROM BSNL. IMMEDIATLY I CALLED CUSTMERCARE CENTER AND REPORTED THE MATER. THEN THEY TOLD THEY WILL INFORM TO THEIR HIGHER UP.IN THE MONTH OF DEC 2010 I GOT BILL SAYING THAT GAMES ON DEMAND ABOUT Rs 60. AGAIN I REPORTED HE MATER TO CUSTMERCARE BUT NO ACTION WAS TAKEN. IN THE MONTH OF JAN 2011 I GOT THE BILL GAMES ON DEMAND Rs 200. THIS WAS UNFAIR THAT WITH OUT MY CONCENT THEY CHARGED ME THIS AMOUT. I COULD NOT COMPLAINT THROUGH MY PORTAL AS IT IS NOT TAKING THE COMPLAINT. THROUGH THIS CONSUMER COMPLAINT I AM EXPLAINGING.
I AM NOT GETTING ANY AGM OR GM EMAIL IN THE HYDERABAD CIRCLE OFFICE.. IN THE CUSMER CARE CARE I AM NOT ABLE TO GET THIS INFORMATION

D PUNNAIAH
[protected]

I have paid a bill online through bill desk(Visa bill pay).But the amount is not credited to my account even after the disconnection date, so I paid that bill manually. After that I received a mail from them informing that the bill is paid and the bill amount is debited to my VISA card. That is two payments are made to the same bill. What can I do?
I did contact BILLDESK: They also said that the BSNL is silent, When they tried to contact concerned officers.

I have been contacting many officers(including nodal officers) for this issue, they are always repeating that the amount will be adjusted in the next bill; after that I received three bills, no amount is adjusted up till now .Please help me with this issue

MY TELEPHONE NUMBER IS 29096860 IT IS BEING HIGHLY CHARGED EVENIF I HAVE NOT OPTED FOR OUTGOING FACILITY

BILLING OF PHONE NO [protected] IS WRONG BECAUSE DEPARTMENT NOT PRODUCING THE BILLING STATMENT

DEAR SIR,
HERE I COMPLAINT THAT I HAVE CANCELED MY LANDLINE OF BSNL AND THERE WAS ONE-WAY LAST 3 YRS. WHICH WAS CANCELED ON 8th FEB. AND I PAID MY JAN. BILL FOR WHOLE MONTH AND REMAINING 8 DAYS BILL RECEIVED ON 20 FEB,
IN THAT BILL BSNL CHARGED ME 145rs.OF SULABH PLAN, WHILE WE NEVER ACTIVE THIS PLAN AND IT WAS ONE-WAY, THEN HOW CAN I PAY THIS BILL?
BSNL OFFICE STAFF SAID THAT THERE IS WRONG CHARGED, IT'S OUR BILLING DEPARTMENT'S MISTAKE.
I HAD NOT PAID THIS AMOUNT,BUT THIS AMOUNT WILL DEBIT FROM MY DEPOSIT AMOUNT,

NOW WHAT I DO???????????????

Respected Sir / Madam
My name is T. Rajagopal – AN: 62371766 in Subscriber’s Request Slip. I have taken a new connection with BSNL under the Plan HOME COMBO ULD900. . I kindly request you to go through the following and clarify my queries on the recent Bill I have received.

• I have opted for Annual Payment option which works out to Rs. 9000/-

• I have paid Rs 500 as Deposit with BSNL. In the bill, I see that this has been adjusted against the Misc. Charges. This is actually the Deposit which one should get back while surrendering the connection. Please confirm my understanding.

• There is an amount of Rs. 29.03 as Fixed Monthly Charges. How has this been arrived at? As per the Plan which is attached for your reference, TELEPHONE FIXED MONTHLY CHARGE is NIL.

• While there are 400 free calls as per this plan, it is mentioned that the call charge is Rs. 39 for the period 27/July/2011 to 31/07/2011.

When I approached the BSNL customer center in person, they were not able to explain this properly, but one of them even passed a sarcastic comment that they should have sent a bill for much higher value. When there are too many private telephones in the market, people still believe going for BSNL for its credibility and customer service. I only hope one of you will read this and send me a proper response explaining the mode of Billing.

Thanking you

Yours Truly
T. Rajagopal

SINCE MONTHS I AM GETTING INCORRECT AMOUNT OF BILLING AND I MADE THIS MISTAKE SEVERAL TIME,BUT T IS STILL CONTINUING.

I NEVER MAKE ANY DELAY IN THE PAYMENT OF MONTHLY BILL, BUT WHAT I AM GETTING IS INCORRECT BILLS SHOWING ARREARS (PENDING PAYMENTS). I ALREADY ASKED THE CASHIERTO RECTIFY THIS, BUT NO USE, CONTINUE THE SAME MISTAKE.
I HAVE NO OUTSTANDING BALANCE TO PAY, AS I AM PAYING MY BILLS REGULARLY AND NO DELAY IN MY PAYMENT SINCE I GOT THE TELEPHONE CONNECTION.

TO WHOM I HAVE TO COMPLAINT ABOUT THIS INSULTING BILLING???

MY LAND HONE NO.[protected]

I HAD BSNL POSTPAID SIM CARD FOR WHICH I DEPSITED 500 RS. ND FIRST MONTH BILL IN ADVANCE FOR CARD VALID FOR GUJARAT ONLY ...FOR ROAMING I WENT TO GIVE DEPOSIT OF 500 RS THEY TOLD AS ON YOUR HOSTEL ADDRESS WE DONT GIVE BECAUSE STUDENT NOT PAYING MONEY.THEN I ASKED TO CLOSE MY ACCOUNT AND GIVE MY DEPOSIT BACK THEY DIDN"T RESPONDED.THEN I LOST MY MOBILE WITH SIM. AGAIN I ASKED TO CLOSE THE ACCOUNT BUT THEY NOT RESPONDED THEN I SHIFTED FROM GUJARAT TO COIMBATORE FOR STUDY.I THINK I GIVE UP MY DEPOSIT,BUT AFTER ABOUT 2 YEAR THEY SENT BILL OF 5000 RS. AND NOTICE.IN BETWEEN I DIDNT GET ANY BILLS.AND AS PER RULE IF SIM NOT USED FOR 3 MONTHS IT AUTOMATICALLY EXPIRED.THEN HOW THE SENT BILL OF 5000/ . I AM DOCTOR BY PROFESSION ND I WILL FIGHT AGAINST IT AND THEY ARE MENTALLY HARRASING THIS WAY.THE WORST NETWORK AND LAZY FELLOW.I WANT JUSTICE AGAINST IT....

I M AGREE

Dear Sir
My Name is Ompraksh nigam
A/c Number-[protected]
Phone no[protected]
Our gross bill is 920 But the billing is 920
20% discount 184 160
(For Central goverment Employee)
Net billing 736 760
ST 12.36% 90.96 93.93
Total 826.96 853.94

The bill is increase but the discount is not given in that praportion

hello sir my complaint id is [protected] date 16 august 2014 plz check and resolved

Dear Sir,
My sim asking for puk no.

Mobile no is [protected]
Sim no[protected]E

Plz provide the puk code on my id

sir my mo no-[protected]
my sim no[protected]

[protected]

my mobile no. [protected] my puk no.

can u plz tell me the puk coke and the mobile number is this [protected]
plz help me for openng the sim of my dad.

my sim has been blocked, kindly give me the puk number, my no is [protected], u can contact me at this number>> [protected]

My Sim Card no. is[protected]
psl mera puk code batao

Sir, from the past 3 days i m trying to get my PUK Code for my mobile no. [protected], which was accidentally blocked due to my ignorance, kindly help me and send me my Code at earliest in my email id:

My Mob no. - [protected]
My sim no.[protected]-4352E
My E-mail [protected]@gmail.com

Dear Sir,
My BSNL Sim has been blocked.Kindly send me the PUK No to activate my sim on the email [protected]@rediffmail.com.


With Regards

Santram

Dear Sir,

My sim has been blocked.


Mobile No-[protected]
Sim No[protected]


Kindly send my PUK NO.my email id is [protected]@rediffmail.com

With Regards


Santram

MY SIM NO IS[protected] & MY MOBILE NO IS [protected] . PLS LET ME KNOW MY PUK NO. BCOZ MY SIM HAS BEEN BLOCKED

my mobile no is [protected] and my sim no is[protected]

sir/madam,
plse contact your nearest BSNL Customer service directly to get the PUK after verifying the address details.

BSNL PUK CODE
SIR
My mob. no. [protected] and my sim no.[protected].
Please rectify the problem.
please sent the PUK No. my email id [protected]@gmail.com.

Mob No:- [protected] Sim No :[protected]-8424

Yes this is true since 1st march BSNL is not entertaining the online recharge, even i faced the same problem. . . . more interestingly the customer care number does not work.


Sravan Kumar
[protected]