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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 498

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J
jagmalsingh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction of balance amount from my mobile No.9456323229.

Address:Uttarakhand

Sir,
I am owning a prepaid mobile No.[protected] of BSNL Prepaid mobile exel. A balance of Rs.30/- has been illegly deducted from my account by BSNL on dated 08.03.2012 with my consent. I have lodged a number complaints to custmer care from the date of deduction but nobody is bothering and not refund the deducted amount to me. Due to fear of deduction of balance I could not get the big recharge of this number & i am unable to make...
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sagarushi88
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network Issues

Address:Rangareddy, Andhra Pradesh

I'm user of cellone mobile services from past five years, from past one and half year I have been facing problems like error in network, out of coverage area, call drop in standstill position and movement all type of problems.

This problem is not only at my location but when I'm in and around my locality, this is result of too many signal towers installed in our location which causes difficulty for handset to catch...
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M
Monika Sharma
from kotdwar, Uttarakhand
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Deactivate of Bsnl games

Address:Pauri Garhwal, Uttarakhand

Dear sir Tel no.[protected]
Ref-Deactivate of Bsnl games

With refrence of BSNL has advised the games for period one month free of cost,but the BSNL has charged for the games for which we have not utilised it and the gmail id which i used during activate games is blocked now.so i kindly request you to deactivate the games.
Kindly request you to adjust the amount for which you charged in the next coming...
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S
sriszone
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activated without any info about payment

Address:Virudhunagar, Tamil Nadu

Hey Guys

Just now i get a call from BSNL Hungama, I am BSNL Broadband used for the past several years. One guy spoke to me that this service is completely free for BSNL broadband users. He ask my email, mobile number,dob etc for sending username and password.But upto the end he didn't tell that this service is for subscription only. So i receive login details , i log to my account on bsnl.hungama.com, There i found , my...
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S
Sabuzz
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHANGE OF NAME AND ADDRESS IN LANDLINE TELEPHONE BILL

Address:Howrah, West Bengal

Hi,

I m SHRI NAURANG MAL SABOO, having the BSNL LANDLINE connection in my house having the landline phone number as[protected].
But, in the telephone bill, my name is printing as SRI LAXMI NARAYAN SABOO.

And the address of my residence is wrong as i need the full address for giving the BSNL bill as a resident proof for various applications.
the full adress of my resident is:
Flat no:-17,18;2nd...
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A
alok jaiman
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Bill Recovery Notice

Address:Dehradun, Uttarakhand

This is to bring to the notice of all concerned officers of BSNL, that I, (Alok Jaiman R/o 25 Prakash Lok, Shimla Road, Dehradun,) have been served a Bill Recovery Notice dated 9 March 2012 by Accounts Officer Pursuit Cell, BSNL, Room No. 36 Cross Road, Dehra Dun, for non payment of Rs.1830/-(Rs. One thousand eight hundred and thirty only) - reason cited by the officer is that my phone No.2643932,above mentioned phone is disconnected due...
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S
sajiwan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refunding BSNL landline telephone security

Address:Uttar Pradesh

I had a landline telephone number[protected] at our residence 425 D-Panki, kanpur-208020.
We had disconnected it on 10 Aug 2011 paying all my dues. Our telephone had been disconnected on 19 Nov 2011and deposted telephone directory andtelephone instrument on 5 Dec 2011 at Lajpat Nagar Kanpur. We have submit our Application for refunding my security deposte on 21 Dec 2011
at office of Kalayanpur Kanpur.
But we are sorry...
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H
HARI SARUP AHUJA
from Adampur, Punjab
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HMOD

Address:Jalandhar, Punjab

Dear Sir,
I have not activated the above said service on my telephone no[protected]. I talked on toll free no of bsnl hungama [protected] today, your excecutive told me that I have activate the above said service in Dec 2011 , but I have not attented the telephone & not make a request for this service, which is not required by me, the time told by your executive today. So, I will not pay the charges of HMOD. I want the recording...
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S
surajit mohapatra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telephone out of order

Address:Balasore, Odisha

Dated 23.03.2012 time 3.20 pm.

Phone No[protected] is dead

My BSNL phone (Land line) number is[protected]. last 2 months my phone does not work,
I booked complaint several times through BSNL dynamic Complaint System. within 4 to 5 days the phone was working for a day or 2 but after that again the same problem .

I don't understand why this heppen? my last Complaint No is [protected]...
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S
sankarankutty.N.G
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl broadband complaint

Address:Pathanamthitta, Kerala

dear sir,
I have taken BSNL Broadband on my landline No. [protected] . Since last 40 days it
is not working. my phone was working but internet was not working.telephonically i have compalint
above matter to local vadasserikara(pathanamthiita(dist))exchange. Now you tell me what I should do to get my broadband connction rapaire.
regards.please help me.
N.G.sankarankutty
[protected]br...
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V
vijendra joshi
from Ambikapur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised charges/bill

Address:Raigarh, Chhattisgarh

unathorised chages have been charged against bill no [protected] dated 07/03/2012 for bsnl games on demand usage charges . for your kind information my broadband connection was discontinued from february 2011 therefore god was not in use up tofebruary 2012.and i dont want to continue games on demand connectivity.pls look in to the matter.
vijendra b joshi
raigarh
contact no. [protected]...
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Z
Zeeshan Akhter
from Nagpur, Maharashtra
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reset my username password

Address:Nagpur, Maharashtra

Dear Sir,

I zishan javed ansari, customer of your bsnl broadband since last 4 years. I have opted for selfcare portal to check my bb usage. I have lost my password. I have tried to get password by forget password link but the password they sent is not working for me. I have gone to my local bsnl office (kamptee) they sent me to nagpur office for that matter but there also i am not getting any response as they say we can't...
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A
Ajeetaks
from Port Blair, Andaman and Nicobar Islands
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activated Jobs pack could not deactivated

Address:Bardhaman, West Bengal

Dear sir,
My name is Ajeet Kumar Sharma and having prepaid BSNL no [protected].
I am very sad to inform you that the persons sitting for the customer services are not providing such a satisfying response.
I had made a complain(131WB1332923) last month regarding deactivation of a JOBS pack which I had activated, but may be the person did not get me correctly. While as per the sms received from 56505020 & BV-ONMOBL I...
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L
leiki dorjee
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge

Address:West Kameng, Arunachal Pradesh

to day on 21st March' 2012 at 12:00 to 1:15 i do a recharge of bsnl wll cdma prepaid phone Rs.. 110 after 1:30 p.m i check my recharge & balance not come to recharge & balance of my phone please check to my recharge amount Rs. 110 is where are going i mentioned my bsnl wll cdma prepaid No. is [protected] bsnl SODT (Telecom) Bomdila, west kameng, Arunachal Pradesh apply address.



...
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N
nksonline02
from Kunigal, Karnataka
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REFUND

Address:Rajasthan

SIR;
A APPLICATION WAS MOVED TO BSNL OFFICE FOR THE P&T PHONE CONNECTION. AND RS. 500 WAS DEPOSITED TO BSNL OFFICE AGAINST DEMAND NOTE [protected] ON 27.12.2010.ACCORDINGLY A ALLOTED NO WAS[protected]. BUT TILL YEAR 2011, NO CONNECTION WAS PROVIDED, SO UNDERSIGNED HAS REQUESTED TO WITHDRAW CONNECTION AND REQUEST FOR THE REIMBURSEMENT OF RS. 500. BUT TILL DATE NO AMMOUNT IS REFUNDED. HENCE IT IS REQUESTED KINDLY ARRANGE TO...
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D
dilip jugade
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LANDLINE DEAD SINCE 2 MONTHS

Address:Nagpur, Maharashtra

MYSELF DINKAR JUGADE ,107,PAWAN APTT.,PAWAN BHOOMI SOMALWADA WARDHA ROAD NAGPUR. MY BSNL LANLINE NO.2290773 HAS BEEN DEAD SINCE TWO MONTHS,COMPLAINT IS ALREADY REGISTERED BUT I WANT TO KNOW WHY THERE IS SO MUCH DELAY FROM BSNL TO RESTART OUR LINE ? WHY BSNL HAS BEEN DESTRIBUTE SO MANY CONNECTION IF THEY ENABLE TO RENDER SERVICE PROMPTLY ? I REQUEST BSNL TO START OUR LINE WITHIN 7 DAYS OTHERWISE WE DONT REQUIRE YOUR CONNECTION, WE WILL GO...
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shrirajatcollege
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Basic Phone Connection

Address:Pali, Rajasthan

I have apply for new connection at BSNL Office at sumerpur, Pali. But Still I don't get connection and satisfactory answer regarding from officials. They reply that DP is not working so we are unable to give you connection. I have also complain to district office but they are also not taking action. In such conditions finally I will look for another service provider.

Ratan Puri
Chairman
Shri Rajat College,...
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V
Vikram Sidhu
from Jodhpur, Rajasthan
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unknown calls

Address:Sri Ganganagar, Rajasthan

I have fake calls on my landline[protected]...
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S
sandywiz
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband dysfunctional and bad service

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,

This is Sandeep. I have subscribed to BSNL broadband plan after much reluctance given their "world renowkned service" (*sarcasm*)
So, the broadband comes and doesn't function for 3 weeks after the first day. And me and my wife have to go from pillar to post.
Here is how the conversation goes for 3 weeks.

BSNL agent 1: Shaam ko aa jaayenge madam
BSNL agent 2: Kall 11 baje...
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Bhaskar Chandra Nayak
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL MRadio 12555 service has been forcefully deducting my mobile phone balance

Address:Balasore, Odisha

To deactivate BSNL MRadio 12555 Service
Sir,
BSNL MRadio service has been deducting forcefully Rs 35/- for every recharge voucher and Rs 5/- for every month since one year without my conscent from my mobile having BSNL SIM bearing No. [protected]. I have lodged complain to customer care (1503) vide comp. No.B220R955292, C160R991505 to deactivate 12555 service. Approximately I have lost Rs. 600/- for the above service. The...
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