Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My BSNL prepaid mobile number is " [protected] ". On 27.03.2012, suddenly one sms had come to my mobile saying that my mobile number has renewed to the "Flirt service", though I've not subscribed any service like that. Also it has charged Rs. 10. How can any service been activated without my concern? Please say what to do for that type of harassment.

MY TELEPHONE NUMBER IS [protected]. FOR THE LAST MANY DAYS ALL CALLS ARE GOING TO WRONG NUMBERS. A COMPLAINT HAS BEEN MADE BUT NO PROPER TECHNICAL SERVICE RECEIVED. PLEASE ATTEND TO URGENTLY - HARINARAYANAN

Dear Sir/Madam,

Recently I have taken BSNL broadband connection.In the generated bill I found my name is mismatch with correct name.

My consumer number : 54667500
My Actual Name: Aswini Kumar Hotta

Could you please change my name as mentioned above.
Please change name from "Ashwini Kumar Hotta" to "Aswini Kumar Hotta"

Best Regards,
Aswini Hotta

I have the broad connection of the scheme Rs750/- unlimitted home connection LL no:[protected]; Service Id: drsk627( BB HOME COMBO UL 750-HYD). So far for the past 1 year and more there was no problem and the connection used to be consistent. For the past 1 month the connection used to come for 10 mts and suddenly it will go off for 5-10 mts. This happens several time. This has been brought to the concern thru 1500. Every time the message will promptly come as the compliant is closed without solving the same. If the same problem continues I am planning to shift to the private operators. Since I am the customer of LL, Broad Band and cell one, I have not shifted till Date. I feel it is connected with cable fault and that has been explained to the person concerned many times when he made a call.
Kindly do the needful at the earliest
Dr.S.K.Subramanian

--
Dr.S.K.Subramanian,Scientist-G
Group Director, Hydrogeology Group
NRSC/ISRO, Dept. of Space
Balanagar, Hyderabad - 500 037
Ph: +[protected]off), +[protected]Res)
Email: [protected]@gmail.com, [protected]@nrsc.gov.in

Sir,
I am owning a prepaid mobile No.[protected] of BSNL Prepaid mobile exel. A balance of Rs.30/- has been illegly deducted from my account by BSNL on dated 08.03.2012 with my consent. I have lodged a number complaints to custmer care from the date of deduction but nobody is bothering and not refund the deducted amount to me. Due to fear of deduction of balance I could not get the big recharge of this number & i am unable to make a long duration call. Due this i have faced a loss of Rs.1.00lacs in my services.
So, please get refund the balance amount & a cliam of Rs.1.00lacs from the company.
Thanking you,

Jagmal Singh
[protected]

I'm user of cellone mobile services from past five years, from past one and half year I have been facing problems like error in network, out of coverage area, call drop in standstill position and movement all type of problems.

This problem is not only at my location but when I'm in and around my locality, this is result of too many signal towers installed in our location which causes difficulty for handset to catch signal, though the signal indicates as full we can neither call or get balance info and most of the time my handset will be searching for the signal.

Please look into the issue I have raised several complaints at the customer care center but they offend and say it as my handset problem. How many handsets will be in problem I have changed four handsets.

This problem is only in our locality and works fine in rest of the locations like office and other parts of city...

For your reference:
Address: Allwyn colony phase 2 & 1, jagadgirigutta and bhagyanager colony.
Will receive signal from AirForceColony but we have a tower installed in allwyn colony which is near 600mts away from our house.

We kindly ask for solution to this problem.

Dear sir Tel no.[protected]
Ref-Deactivate of Bsnl games

With refrence of BSNL has advised the games for period one month free of cost,but the BSNL has charged for the games for which we have not utilised it and the gmail id which i used during activate games is blocked now.so i kindly request you to deactivate the games.
Kindly request you to adjust the amount for which you charged in the next coming bill and the bill you will further send to us. pls send the bill and do the needful and pls deactivate it as early as possible.I am a student.

Thanking you
monika sharma

Hey Guys

Just now i get a call from BSNL Hungama, I am BSNL Broadband used for the past several years. One guy spoke to me that this service is completely free for BSNL broadband users. He ask my email, mobile number,dob etc for sending username and password.But upto the end he didn't tell that this service is for subscription only. So i receive login details , i log to my account on bsnl.hungama.com, There i found , my landline charged for Rs 149 unlimited plan. I get shocked and i suddenly unsubscribe it. Full of .

Hi,

I m SHRI NAURANG MAL SABOO, having the BSNL LANDLINE connection in my house having the landline phone number as[protected].
But, in the telephone bill, my name is printing as SRI LAXMI NARAYAN SABOO.

And the address of my residence is wrong as i need the full address for giving the BSNL bill as a resident proof for various applications.
the full adress of my resident is:
Flat no:-17,18;2nd Floor;Bldg no:-4;Shantinagar Housing Colony;2/c,N.S Road;Liluah;Howrah-711204.

So, i want the changes in my name from SRI LAXMI NARAYAN SABOO to SHRI NAURANG MAL SABOO.
and i want the address to be changed as i have mentioned above.

so, plzzz help me in sorting out these problems... i will be waiting for ur help in the form of solution for my problems...
I hope that you will do the same and reply soon as it is very difficult for me to manage accounts.

thanking u,

SHRI NAURANG MAL SABOO

This is to bring to the notice of all concerned officers of BSNL, that I, (Alok Jaiman R/o 25 Prakash Lok, Shimla Road, Dehradun,) have been served a Bill Recovery Notice dated 9 March 2012 by Accounts Officer Pursuit Cell, BSNL, Room No. 36 Cross Road, Dehra Dun, for non payment of Rs.1830/-(Rs. One thousand eight hundred and thirty only) - reason cited by the officer is that my phone No.2643932,above mentioned phone is disconnected due to non payment of the above amount, and threatening a legal / Police action.

In this regard I have to inform - that it is not the Telephone Department - but I my self who submitted an application for disconnection of the Phone No.2643932 on 29/31 November 2011, until that time my phone was out of order- reason clearly mentioned in my Telephone Closure Application by me was - extremely Pathetic service and and complaint adhereance by BSNL Clementown Exchange - officials. The Phone instrument was submitted with the Phone Mechanic Store, O/o The S.D.E.. Clementown on 22 Nov. 2011.as per his signed rect.

The above mentioned phone remained disfunctional for over 3 weeks in July and again from 8-10th of September till I submitted my application for closure of the above mentioned phone service. In this regard I had written several letters through Consumar Complaint Foroum in the month of July and again on 7th and 24th of October 2011 to Consumar Greviance Cell, BSNL, Patel Nagar, Dehra Dun.

Copies of entire communication were also forwarded to The Ministry of Tele Communications, Sanchar Bhawan, New Delhi - from where I received a call and apologies for poor state of service and incompetence of BSNL officials - bythe Officer calling from Ministry.

Government agencies are known to be shamefully arrogant and incompetent with no Accountablity - and only good at Haressing "the Aam Aadmi" - and this once again is Proved by your serving this recovery notice on me. The apalling fact is that instead of checking facts and my complaints at your end, and considering refund for the bills paid by me for the peariod when phone remained out of order, your Office has created a demand on me.

I owe no dues to BSNL instead I now demand compensation for the continued haressment by your Agency, a proper enquiry in to the matter regarding Phone No. 2643932 - and detailed investigation in to the functioining of BSNL Clementown Exchgange re: this phone number - and an Explaination by the Accounts Officer Pursuit Cell, BSNL, Cross Road - as to why and how come a recovery notice has been served - without proper verification and enquiry at your end.

Alok Jaiman
Mob:[protected]

I had a landline telephone number[protected] at our residence 425 D-Panki, kanpur-208020.
We had disconnected it on 10 Aug 2011 paying all my dues. Our telephone had been disconnected on 19 Nov 2011and deposted telephone directory andtelephone instrument on 5 Dec 2011 at Lajpat Nagar Kanpur. We have submit our Application for refunding my security deposte on 21 Dec 2011
at office of Kalayanpur Kanpur.
But we are sorry to say that till date we have not recieved my security deposite Rs.3000/- .We request you please refund my security deposite as soon possible on my following address :
Name- Ram Sajiwan
Address- 425-D block Panki Kanpur Nagar-208020
Thanking you.

Dear Sir,
I have not activated the above said service on my telephone no[protected]. I talked on toll free no of bsnl hungama [protected] today, your excecutive told me that I have activate the above said service in Dec 2011 , but I have not attented the telephone & not make a request for this service, which is not required by me, the time told by your executive today. So, I will not pay the charges of HMOD. I want the recording of that call, on which this service was activated. Kindly provide the call recording to my Mobile No [protected]. I am not going to pay the bill of this service (hmod). The Time of Call is 11-09 am Day Time, At this time no body can attend this call, because nobody stayed at home at the time given. We are 3 persons in our house, at day time my wife goes for service and daughter goes to her college. I might be go to consumer court, if these charges will not be back.
thanks
Hari Sarup Ahuja

Dated 23.03.2012 time 3.20 pm.

Phone No[protected] is dead

My BSNL phone (Land line) number is[protected]. last 2 months my phone does not work,
I booked complaint several times through BSNL dynamic Complaint System. within 4 to 5 days the phone was working for a day or 2 but after that again the same problem .

I don't understand why this heppen? my last Complaint No is [protected] dated 18.03.2012.


Still my phone is out of order and I am help less .what to do and how to proceed the matter to get a better service

Surajit Mohapatra
H/o. Krurtibas Sahu
Srivihar colony
Gopalgaon, Srikanthpur
Balasore.

dear sir,
I have taken BSNL Broadband on my landline No. [protected] . Since last 40 days it
is not working. my phone was working but internet was not working.telephonically i have compalint
above matter to local vadasserikara(pathanamthiita(dist))exchange. Now you tell me what I should do to get my broadband connction rapaire.
regards.please help me.
N.G.sankarankutty
[protected]
mob:[protected]

unathorised chages have been charged against bill no [protected] dated 07/03/2012 for bsnl games on demand usage charges . for your kind information my broadband connection was discontinued from february 2011 therefore god was not in use up tofebruary 2012.and i dont want to continue games on demand connectivity.pls look in to the matter.
vijendra b joshi
raigarh
contact no. [protected]

Dear Sir,

I zishan javed ansari, customer of your bsnl broadband since last 4 years. I have opted for selfcare portal to check my bb usage. I have lost my password. I have tried to get password by forget password link but the password they sent is not working for me. I have gone to my local bsnl office (kamptee) they sent me to nagpur office for that matter but there also i am not getting any response as they say we can't do anything. Please help me to get my username and password for my account to check my bb usage. or reset my username password and send me.my custmer id is ([protected])my emill id is [protected]@hotmail.com thanks.

Dear sir,
My name is Ajeet Kumar Sharma and having prepaid BSNL no [protected].
I am very sad to inform you that the persons sitting for the customer services are not providing such a satisfying response.
I had made a complain(131WB1332923) last month regarding deactivation of a JOBS pack which I had activated, but may be the person did not get me correctly. While as per the sms received from 56505020 & BV-ONMOBL I followed the process for deactivation last month as well as this month ( CAN JOBS) and sent the sms to 56505, but yet not deactivated.
Toady on 21st March again a amount of rs. 20 has been deducted as it had happened last month also even after the response from the customer services that my packs has been deactivated from their end.
I am really upset having such kind of services from your network I just want my money back otherwise I will have to switch to some other network for some better services.
Hope you will look into this matter and make me reliable for long going relation.

to day on 21st March' 2012 at 12:00 to 1:15 i do a recharge of bsnl wll cdma prepaid phone Rs.. 110 after 1:30 p.m i check my recharge & balance not come to recharge & balance of my phone please check to my recharge amount Rs. 110 is where are going i mentioned my bsnl wll cdma prepaid No. is [protected] bsnl SODT (Telecom) Bomdila, west kameng, Arunachal Pradesh apply address.



thanking you,
Yours sincerely,

Shri Leiki Dorjee Langla,
Bichom, Arunachal Pradesh.

SIR;
A APPLICATION WAS MOVED TO BSNL OFFICE FOR THE P&T PHONE CONNECTION. AND RS. 500 WAS DEPOSITED TO BSNL OFFICE AGAINST DEMAND NOTE [protected] ON 27.12.2010.ACCORDINGLY A ALLOTED NO WAS[protected]. BUT TILL YEAR 2011, NO CONNECTION WAS PROVIDED, SO UNDERSIGNED HAS REQUESTED TO WITHDRAW CONNECTION AND REQUEST FOR THE REIMBURSEMENT OF RS. 500. BUT TILL DATE NO AMMOUNT IS REFUNDED. HENCE IT IS REQUESTED KINDLY ARRANGE TO REFUND A REQUISITE AMMOUNT AT THE EARLIEST, PLEASE

REGARDS;
NK SAHU
MOB: [protected]

MYSELF DINKAR JUGADE ,107,PAWAN APTT.,PAWAN BHOOMI SOMALWADA WARDHA ROAD NAGPUR. MY BSNL LANLINE NO.2290773 HAS BEEN DEAD SINCE TWO MONTHS,COMPLAINT IS ALREADY REGISTERED BUT I WANT TO KNOW WHY THERE IS SO MUCH DELAY FROM BSNL TO RESTART OUR LINE ? WHY BSNL HAS BEEN DESTRIBUTE SO MANY CONNECTION IF THEY ENABLE TO RENDER SERVICE PROMPTLY ? I REQUEST BSNL TO START OUR LINE WITHIN 7 DAYS OTHERWISE WE DONT REQUIRE YOUR CONNECTION, WE WILL GO FOR SOME OTHER COMPANY FOR BETTER SERVICE