My name is Mrinal Kanti Ghosh, telephone No. is[protected] , I made a complaint with the company around six months back ,regarding the telephone instrument which is not working since then,again last wednesday i made another complaint with them regarding the replacement of the instrument & i sought an explanation ,their divisional engineer (Mr.D. Roy) said that since they have no instrument they were unable to replace it ,though they are taking the rental for the line and the instrument as well,i said if they cannot replace they must refund me my rental for which he said that the instrument will be replaced within 3 days ,but nothing happened.
Dr. Mrinal Kanti Ghosh
[protected] (dr.ghosh182yahoo.com0
Aug 13, 2020
Complaint marked as Resolved
"mimobitv: thank you for subscribing all channels/Weekrs. 40/Week, to unsubscribe send myunsub to 55447"
when I call to customer care, they said that you received a call from bsnl and subscribe the service.
But I DID not received any call from bsnl and this service was not activated from myside.
Please help me to get this amount refund from bsnl.Please investigate into this as this is ridiculous things done to us.
Mobile no.-[protected](up east, kanpur)
docket no-C07UP1710005