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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 52

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A
Arul Karthikeyan
Oct 11, 2021
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Address: M/sOlympia Hotels Pvt Ltd Olympia Platina No:33B,SP, SIDCO Industrial Estate. Guindy-600032

Dear sir/Madam,

This is to inform you that my office land line phone and internet connection is not work (Land line no:[protected] past one month . I have raised the Complaint but still not resolved till date. We are very disappointment for BSNL team services.

We requesting you to resolve the complaint at the earliest.
If not resolve Three working day no compromise to continue to BSNL Connection.

Regards:
R.Arulkarthikeyan./Facility Manager.
[protected]/[protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    P
    PGogoi
    Oct 11, 2021
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    My bsnl (Punjab) sim is not showing any network in Assam for last 04 days. Before that it was working fine. Facing great difficulties.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      J
      Jasmine Mishra
      Oct 11, 2021
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      My prepaid sim card having number [protected] is not working since 8 Oct 21.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        simon Antony
        Oct 10, 2021
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        I did top up for ₹130+₹130 through SBI mobile net banking to my mobile no. [protected] on 9/10/2021.The amount has not yet been credited in my bsnl account. Transaction no. UHCO793598 andYHCO793007, kindly do the needful to get this amount credited in my bsnl account
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          O
          ooosa.cool
          Oct 10, 2021
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          Address: Chennai

          I have tried n number of times to port my number from bsnl to other operator but i have not received UPC code.
          From yesterday i have send several messages from my phone. Every time BSNL deduct Rs.1.20/- from my account. But UPC code not yet received.
          When sending message, after 3 minutes a message shows your request is delayed. Then after 5 minutes a message shows your request could not be processed.
          I have tried n number of times. Every time they deduct Rs.1.20/-. But PORT UPC code not yet received.
          I have talked to the customer care also. They simply say "technical issue, please wait". Please take some action
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            S
            Sridharan Mahendran
            Oct 10, 2021
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            Address: 362/179 south marret street

            I have tried n number of times to port my number from bsnl to other operator but i have received message failed, i have all recharge and top validity

            kindly provide port message to my number [protected]
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              S
              Shreedr
              Oct 9, 2021
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              I'm unable to raise the request for generating UPC code to port out.
              It's showing error code 38 when I try to send the message.
              Meanwhile I'm able to send sms to other mobile numbers
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                O
                Ohk Ge
                Oct 9, 2021
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                Address: Punjab

                Bsnl sim is not showing any network
                No connection for call or other things
                I tried to optout the sim and fixed again but no connection.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  D
                  Deekshaa
                  Oct 8, 2021
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                  My BSNL prepaid sim is not working from today afternoon, even it is recharged...the other sim in same handset is perfectly working...and others people's sim in my area are perfectly working... please help
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    J
                    Jagadeesh Kumar M
                    Oct 8, 2021
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                    I want to convert from BSNL to Airtel. I am trying o send SMS 'PORT followed by the mobile number to 1900. But I am getting an error message that message was not sent. There is balance in the main account and I am able to send messages to others but not to 1900. BSNL is blocking from sending port. I want this resolved at the earliest possible
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      R
                      Ramesh1780
                      from Hyderabad, Telangana
                      Oct 8, 2021
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                      Sim related issue

                      Address: Hyderabad

                      All of suddenly without any information sim was blocked and there is no signal and sim related things are identified so do the needfull by BSNL my all the transaction details are dependent on BSNL number only do the needfull as soon as possible...
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                      P
                      Parkash Arora 918
                      Oct 8, 2021
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                      Today my prepaid sim card is not working. My hand set is okay. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received. Please help.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        P
                        Pradeep@@
                        Oct 8, 2021
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                        Removal of telephone pole
                        This is to request you to remove telephone pole in front of our house in N r colony
                        There are no active connections with this pole. It is causing a lot parking problems. There r sharp clamps exactly to the height of the knee and we have hurt ourselves number of time ... Complaining number of time no response from the office . I request you to remove or relocate this telephone pole in front of my house at the earliest possible.

                        Location - 20 6th main 8th cross n.r colony
                        Phone: [protected]
                        Name: Pradeep
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          W
                          Wanda Lin
                          Oct 8, 2021
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                          Address: Shillong

                          I am trying to send a message to 1900 to port my bsnl prepaid because there is no BSNL network in the place I'm working..but the message is not sent ive been trying for several days and hours now. While messages to other numbers are delivered but only to 1900 they have blocked. Even the customer care number keeps me on line for several minutes and never picks up the call
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            V
                            vishalbhakuni
                            from Almora, Uttarakhand
                            Oct 7, 2021
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                            The bsnl has blocked my messages to 1900 . i wanted to port my sim to jio so i send message to 1900 the message showed an error so i tried 10-12 times then i contacted customer care they demanded 147 rs to send the message they said till you dont recharge 147 plan your message will not be send to trai. please convey this message to bsnl that i won't be recharging any plan and i wanted that the my messages to 1900 should be unblocked immediately .it is big arbitrariness of bsnl. i want strict action should be taken against bsnl. and me and all the consumers like me should get justice.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              F
                              faizar1234
                              from Bareilly, Uttar Pradesh
                              Oct 5, 2021
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                              Bsnl is not allowing me to port my number
                              Every time when i try to generate my upc code get this message
                              UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                              And customer care is not providing any information about it every time they told me to wait for 24 hours this cycle is going on from last three months
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                R
                                Ratheesh Reghu
                                Oct 5, 2021
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                                I requested too many times and days from different locations but I unable to get MNP (UPC) code from BSNL
                                [protected]
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                                  C
                                  Chesta Maurya
                                  Oct 4, 2021
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                                  Address: Udaipur

                                  Dear Sir/Madam,

                                  Due to a BSNL pole coming in the house premises our construction work has come to hault. Please consider shifting the pole.

                                  Yours Sincerely
                                  Aditya Singh
                                  3 Haridas ji ki magri,
                                  Jaisinghgarh hotel,
                                  Mullatalai chowraha
                                  Udaipur
                                  [protected]
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                                    M
                                    manasamithra
                                    from Hyderabad, Telangana
                                    Oct 4, 2021
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                                    I have recharged my bsnl number on 30th September 5.04pm with Rs.106 but the transaction failed during the process due to some error.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      S
                                      Shriajay
                                      Oct 4, 2021
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                                      Address: Village- Kurali, Post- Rampur Maniharan, Dist- Saharanpur, Uttar Pradesh, 247451

                                      When I'm trying to get UPC Code by sending an SMS to 1900 with my number [protected], I didn't receive any UPC Code while I received an SMS is "There are subsisting contractual obligations with your service provider."
                                      Actually BSNL not provide any 4g data services and this is my personal mobile number. I faced many network problem with the BSNL network but I don't want to change my number. So I request you please resolve my problem so that I can port my number
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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