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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 54

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J
josh77
from Aurangabad, Maharashtra
Sep 17, 2021
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HI,

I have port my number [protected] from JIO to BSNL. I have paid Rs 249 at the time of receiving sim from BSNL office. I got message today 17th Sep 21. that my services are working now. But showing balance 0.0. I tried to recharge my number but it is showing error - Transaction failed due to invalid service class. Please update me urgently
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Chanda_Jog
    from Bengaluru, Karnataka
    Sep 17, 2021
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    My BSNL landline (in Bengaluru) is not working as there is no dial tone, and I cannot recieve any incoming calls. This has been going on for the past one week. I have been paying the bills on time, and have not accumulated any credit amount. I would request you to restore my landline.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      H
      Harshithahari
      from Jagtial, Andhra Pradesh
      Sep 16, 2021
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      Recently on aug 11 i converted my bsnl sim from 3g to 4g.Later I activated my gpay account.From aug 15 my sbi account has been deducting with some amount.We are unnoticed about the transactions since we are not getting any otp or warning messages about transactions or debited amount messages to my registered mobile number.Till now I lost a total of Rs.56, 000/-
      Pleasee look into this issue.Its such a big amount we have lost.Please find the fraudsters to stop such further scams
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        R
        Ritika40
        from Meerut, Uttar Pradesh
        Sep 16, 2021
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        Address: Meerut

        Hi,
        This is to bring to your notice that amount of Rs. 5 is getting deducted from my prepaid account balance since morning .
        I am not able to connect to customer care due to the faults in their own connection. I am not getting any help from customer care team. I don’t have knowledge as to why this amount is getting deducted automatically when I am not even making any calls.
        Request you to look into the issue, provide refund of the amount and resolve my problem.

        BSNL number- [protected]
        Contact details- KP Mishra
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          A
          Anirudh Singh Rajora
          Sep 16, 2021
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          Invalid Service class Error

          Address: I

          Hello
          Whenever i try to recharge my BSNL sim with mobile no. [protected]
          it shows the error - Invalid Service Class
          I have been trying from many days and i have tried from all apps like gpay paytm phone pe and even from the BSNL portal website but it didn't worked
          Kindly please fix this issue...
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          Prakhar Nirkhi
          Sep 16, 2021
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          I had replaced my Sim in August.But the outgoing services are still not started after complaining several times to customer care
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            A
            Alifaisal
            from Bareilly, Uttar Pradesh
            Sep 15, 2021
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            While i am aplying to mobile number portability there is a sms given to
            Bsnl did not give 4g network internet so i want port my sim but these message shown evertime when we sms on 1900
            Plz solve my problem
            Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              M
              mayank@96
              Sep 15, 2021
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              Dear Sir, ,
              In the month of February dated 05/02/2021 I withdraw my Landline with the department bearing account No. [protected], Telephone No.[protected], but till to date I am not in receipt of the security deposit which still lies with the department.
              Sir, Kindly arrange to refund security deposit in my favour and oblege.
              Vijay Kumar Kher
              [protected],
              Email [protected]@gmail.com
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                S
                seenuvasan1985
                from Mumbai, Maharashtra
                Sep 15, 2021
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                BSNL network signal not available from yesterday at panruti location tamilnadu.
                Really very disappointed and worst service network ever seen.
                Let me know when will it's fixed.
                Looking immediate solution from BSNL end.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  K
                  kalpitha .s.
                  Sep 13, 2021
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                  Address: Banglore

                  I lost my BSNL sim card and want it to be deactivated at the earliest so I can get the same number re-issued.
                  Date of incident- 9th September 2021
                  Description- Lost the sim while travelling.
                  Desirable resolution- Re-issue of the same number at the earliest.
                  Lost sim- [protected]

                  Thanks and regards,
                  Umashankar B.
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                    M
                    mrSakthi
                    from Perambalur, Tamil Nadu
                    Sep 12, 2021
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                    I'm using BSNL sim for 14 days and I've registered a compliant for the first day itself for data not working. And also I've spoke with so many representative in the BSNL and also walk-in to the nearest BSNL office but still the issue is not resolved. Very very worst service ever I'm facing. Still I can't use my data and my data plan is about to end. Worst ever.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      swapan.nath
                      from Kolkata, West Bengal
                      Sep 12, 2021
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                      Hereby, I, Swapan Kumar Nath, would like to inform you that I am an ex-employee of BSNL. As a part of my benefits, I was allotted a rent-free telephone (Acc. No. [protected], Customer ID. [protected], telephone no. [protected]) since BSNL was launched with 300 free calls per month. However, I do not make any calls from it as it is mostly dead.
                      I had a Broadband modem registered through this number, which I have surrendered on 30/7/2018 and had paid the bill of INR 673/- on 23/8/2018, according to the bill generated. After that, till June, 2020, NIL bills were generated. However, in July, 2020, a bill of INR 1770/- has been generated, demanding a one time charge of INR 1500/- with INR 270/- as the GST. As a retired BSNL employee, I feel this bill is unjustified as I enjoy a rent-free telephone. I am attaching the photos of my bill, my allocation of free phone and the complaint mail that I had sent to BSNL. Your interference is solicited
                      +3 photos
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Sep 12, 2021
                      Updated by swapan.nath
                      I would like to inform that my telephone connection has been disconnected as I refused to pay this unjustified bill of Rs 1700.
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                        U
                        user_009
                        from Pune, Maharashtra
                        Sep 12, 2021
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                        Address: Pune

                        We opted for BSNL Broadband in Pune home. It's been 1 month gone since the application and no one is coming for the installation and activation.

                        When called they give fake reasons. Sometimes they say the technician is on leave, sometime he is not well, sometimes they are not available, sometimes router not available, sometimes they even say we are coming today but no one comes up for the installation.
                        Looks like BSNL is not at all interested to do any business in Pune.
                        We are shifting to Airtel or Jio now.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          M
                          Muttu052
                          Sep 12, 2021
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                          Address: Near APMC Market, Gandhinagar munavalli

                          I have purchased the BSNL fibre broadband connectivity for 200MBPS and paying monthly 1500Rs. But the broadband not at all working getting speed of 20MBPS which is too low and unable to work with this speed. Raised complaint but you resolved it without my consent. It would be great if you check the problem and resolve the issue.
                          Tel. No- [protected]
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                            Ayush Sati
                            Sep 11, 2021
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                            Address: Karanprayag,dist-Chamoli, uttarakhand

                            I don't know what happened. First there was low network.I complained for it.Now it is not even showing network.I don't know what I have to do
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              K
                              Karthik198
                              Sep 11, 2021
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                              Address: hadapsar Pune

                              Hi

                              This is Karthik from hadapsar pune i am using 4 bsnl landline last 7 years, but last 4 month i facing compilate for bsnl and i lodge complaint also but no any one response for last 4 month and i am also visited nearly 4 to 5 times for Hadapsar BSNL office near Industrial area but no use, so i decide walk out to bsnl

                              If any responsible person please contact me and below mentioned my contact details

                              Name : Karthik s s
                              Mob : [protected] and [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Sep 14, 2021
                              Updated by Karthik198
                              Dear BSNL

                              Still Now Complaint not resolved, I am waiting for service, Do as soon as possible

                              My Landline Numbers :[protected] / 26899633
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                                H
                                Harshikaa Harshu
                                Sep 11, 2021
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                                Address: Housing Unit, Thiruvalluvar Nagar, Kenjanur, Ikkarai Negamam Post, Sathyamangalam-638401

                                This is to inform you that I am a resident of Kenjanur, Ikkarai Negamam Post, Sathyamangalam Taluk under Erode district of Tamil Nadu. The BSNL mobile tower is not nearest to my house. the network service tower is very poor.

                                It will be a pleasure for us if the concerned authority takes the actual step to solve the problem.

                                Thanking You
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  K Aravind
                                  from Chennai, Tamil Nadu
                                  Sep 11, 2021
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                                  Address: No.45 kothandam nagar 2nd Street chrompet
                                  Website: [email protected]

                                  Dear Stashfin team,

                                  My lone application is successful. Lone amount and EMI schedule is showing in my app but the lone amount not credited in my account
                                  So please check and resolve the issue and transfer the amount ..

                                  Thanking you.
                                  +1 photos
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Sep 11, 2021
                                  Updated by K Aravind
                                  Dear Stashfin team,

                                  My lone application is successful. Lone amount and EMI schedule is showing in my app but the lone amount not credited in my account
                                  So please check and resolve the issue and transfer the amount ..

                                  Thanking you.
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                                    pobir
                                    from Pune, Maharashtra
                                    Sep 10, 2021
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                                    Reporting loss of sim and blocking

                                    Address: JAMSHEDPUR JHARKHAND 832303
                                    Website: www.portal.bsnl.in

                                    Severals attempts were made to reach out the customer care @1503 and [protected] ( Toll free).But CSE says they cannot do it at their end because I have reached MH instead Jharkhand .I wonder why this company still exists it should be shut down long ago.Not a single phone number neither any email is working.

                                    I never knew, to block a sim to avoid unauthorized usage is such a tiresome job.

                                    Please assist me to block...
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                                    Shubham9350
                                    from Rewari, Haryana
                                    Sep 10, 2021
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                                    Recently I have come from jio to bsnl and yesterday I have lost my jio network and did not get bsnl networks. Then after some time I got network in bsnl sim. But when I try to make a tele verification call, they ask me that the service is not available at this moment. Now how I do activate my number. Number which has port [protected] and my other contact number is [protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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