Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My BSNL landline (in Bengaluru) is not working as there is no dial tone, and I cannot recieve any incoming calls. This has been going on for the past one week. I have been paying the bills on time, and have not accumulated any credit amount. I would request you to restore my landline.

Recently on aug 11 i converted my bsnl sim from 3g to 4g.Later I activated my gpay account.From aug 15 my sbi account has been deducting with some amount.We are unnoticed about the transactions since we are not getting any otp or warning messages about transactions or debited amount messages to my registered mobile number.Till now I lost a total of Rs.56, 000/-
Pleasee look into this issue.Its such a big amount we have lost.Please find the fraudsters to stop such further scams

Hi,
This is to bring to your notice that amount of Rs. 5 is getting deducted from my prepaid account balance since morning .
I am not able to connect to customer care due to the faults in their own connection. I am not getting any help from customer care team. I don’t have knowledge as to why this amount is getting deducted automatically when I am not even making any calls.
Request you to look into the issue, provide refund of the amount and resolve my problem.

BSNL number- [protected]
Contact details- KP Mishra

Hello
Whenever i try to recharge my BSNL sim with mobile no. [protected]
it shows the error - Invalid Service Class
I have been trying from many days and i have tried from all apps like gpay paytm phone pe and even from the BSNL portal website but it didn't worked
Kindly please fix this issue...

I had replaced my Sim in August.But the outgoing services are still not started after complaining several times to customer care

While i am aplying to mobile number portability there is a sms given to
Bsnl did not give 4g network internet so i want port my sim but these message shown evertime when we sms on 1900
Plz solve my problem
Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Dear Sir, ,
In the month of February dated 05/02/2021 I withdraw my Landline with the department bearing account No. [protected], Telephone No.[protected], but till to date I am not in receipt of the security deposit which still lies with the department.
Sir, Kindly arrange to refund security deposit in my favour and oblege.
Vijay Kumar Kher
[protected],
Email [protected]@gmail.com

BSNL network signal not available from yesterday at panruti location tamilnadu.
Really very disappointed and worst service network ever seen.
Let me know when will it's fixed.
Looking immediate solution from BSNL end.

I lost my BSNL sim card and want it to be deactivated at the earliest so I can get the same number re-issued.
Date of incident- 9th September 2021
Description- Lost the sim while travelling.
Desirable resolution- Re-issue of the same number at the earliest.
Lost sim- [protected]

Thanks and regards,
Umashankar B.

I'm using BSNL sim for 14 days and I've registered a compliant for the first day itself for data not working. And also I've spoke with so many representative in the BSNL and also walk-in to the nearest BSNL office but still the issue is not resolved. Very very worst service ever I'm facing. Still I can't use my data and my data plan is about to end. Worst ever.

Hereby, I, Swapan Kumar Nath, would like to inform you that I am an ex-employee of BSNL. As a part of my benefits, I was allotted a rent-free telephone (Acc. No. [protected], Customer ID. [protected], telephone no. [protected]) since BSNL was launched with 300 free calls per month. However, I do not make any calls from it as it is mostly dead.
I had a Broadband modem registered through this number, which I have surrendered on 30/7/2018 and had paid the bill of INR 673/- on 23/8/2018, according to the bill generated. After that, till June, 2020, NIL bills were generated. However, in July, 2020, a bill of INR 1770/- has been generated, demanding a one time charge of INR 1500/- with INR 270/- as the GST. As a retired BSNL employee, I feel this bill is unjustified as I enjoy a rent-free telephone. I am attaching the photos of my bill, my allocation of free phone and the complaint mail that I had sent to BSNL. Your interference is solicited

We opted for BSNL Broadband in Pune home. It's been 1 month gone since the application and no one is coming for the installation and activation.

When called they give fake reasons. Sometimes they say the technician is on leave, sometime he is not well, sometimes they are not available, sometimes router not available, sometimes they even say we are coming today but no one comes up for the installation.
Looks like BSNL is not at all interested to do any business in Pune.
We are shifting to Airtel or Jio now.

I have purchased the BSNL fibre broadband connectivity for 200MBPS and paying monthly 1500Rs. But the broadband not at all working getting speed of 20MBPS which is too low and unable to work with this speed. Raised complaint but you resolved it without my consent. It would be great if you check the problem and resolve the issue.
Tel. No- [protected]

I don't know what happened. First there was low network.I complained for it.Now it is not even showing network.I don't know what I have to do

Hi

This is Karthik from hadapsar pune i am using 4 bsnl landline last 7 years, but last 4 month i facing compilate for bsnl and i lodge complaint also but no any one response for last 4 month and i am also visited nearly 4 to 5 times for Hadapsar BSNL office near Industrial area but no use, so i decide walk out to bsnl

If any responsible person please contact me and below mentioned my contact details

Name : Karthik s s
Mob : [protected] and [protected]

This is to inform you that I am a resident of Kenjanur, Ikkarai Negamam Post, Sathyamangalam Taluk under Erode district of Tamil Nadu. The BSNL mobile tower is not nearest to my house. the network service tower is very poor.

It will be a pleasure for us if the concerned authority takes the actual step to solve the problem.

Thanking You

Dear Stashfin team,

My lone application is successful. Lone amount and EMI schedule is showing in my app but the lone amount not credited in my account
So please check and resolve the issue and transfer the amount ..

Thanking you.

Severals attempts were made to reach out the customer care @1503 and [protected] ( Toll free).But CSE says they cannot do it at their end because I have reached MH instead Jharkhand .I wonder why this company still exists it should be shut down long ago.Not a single phone number neither any email is working.

I never knew, to block a sim to avoid unauthorized usage is such a tiresome job.

Please assist me to block...

Recently I have come from jio to bsnl and yesterday I have lost my jio network and did not get bsnl networks. Then after some time I got network in bsnl sim. But when I try to make a tele verification call, they ask me that the service is not available at this moment. Now how I do activate my number. Number which has port [protected] and my other contact number is [protected]

Dear Sir/Madam,

With extreme displeasure, i want to convey that services of BSNL are very poor and third class.

My bharat fibre landline number[protected] is not working from last one month.
After many complaints around 8 to 10, someone came to check and told there is issue in line.

Even after so many complaints, the issue is not yet resolved but after every complaint, a day after i get sms message that your complaint is resolved when actually problem is not corrected/ resolved.

If your complaint resolution system is only working online and no actually solving the problem, it is shameful and disgusting.

I am not going to pay any bill for the next month as i have not got any services and network is not functioning.

I request you please disconnect the phone as i donot want your useless services anymore.

Regards

Dr Surinder Kumar Goyal
Senior CMO
Safdarjung Hospital
New delhi

Residential address

B 405, kanishka towers
Sector 34 Faridabad
121003

Mobile [protected]