Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
Resolved
6087
Unresolved
9865
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 541

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashok Mahendran R
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile TV - Not able to unsubscribe

Address:Tamil Nadu

Hi,

My mobile number is[protected]BSNL prepaid).
I received a call yesterday saying that I will be able to watch the TV channels in my mobile for a week on a trial pack. Though I did not suscribe for it, Rs 40/ is deducted from my mobile towards mimobi tv every week. Even if I send message to that number to unsubscribe this, no action is taken and it seems to be a cheating. How this can happen in BSNL network?
MIMOBI...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bobankarukail
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR Customer Service

Address:Thiruvananthapuram, Kerala

Sir,
My telephone no 2705829 is so noisy and i could'nt hear a word when somebody calls for the last 6 months.Now the phone is dead. I have complained repeatedly but nothing happened till now.Finally i made a complaint to the Customer care on 13.6.11 and no response . So I am forced to Complaint to the higher Authoritiesin Telecom Dept.New Delhi and to the Hon. Central Telecom Minister, of BSNL's poor Customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
Narendra Chaurasia
from Pune, Maharashtra
Report
Copy

poor service and disconnect every time

Address:Allahabad, Uttar Pradesh

sir

i have a landline number that connect with a broadband.and i am troubling before two weeks do to phone disconnect , broadband speed low(40-55 KBps), every time its connect and disconnect broadband,(led blinking after two minutes) .
and the phone gives the sound if any call receive with broadband connect .
plz solved my problem earlier to earlier .

my no is[protected]
my broadband...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shantanu parchure
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

browser setting of micromax x265

Address:Pune, Maharashtra

The GPRS works on laptop but browser setting sent by you for my mobile Micromax X265 are not correct as browser on mobile does not work. it works with Idea gprs. Also Balance enquiry not available for Data pack on your no.123, where as it works for my mobile no. starting with 940. My this mobile No. is [protected]. (pyari jodi). I could not establish contact with your customer care representative as your system keeps you waiting on the phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
geethachowdary
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

our phone is not working properly,it causes some disturbances while speaking.

Address:Andhra Pradesh

sir,
our landline is not working properly,while speaking we are getting lot of disturbance.please verify it soon.This is my address.

chalapati.siva rama krishna,
ragollapalli,
near charuvu,
tallapudi mandalam,
west godavari district,
andhra pradesh
pin code:534341
phonenumber:[protected],
cellno:[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sayari Dalapati
from Kolkata, West Bengal
Report
Copy

wrong broadband usage measure

the broadband tariff in our number[protected], under the name dr. samir dalapati, gives 2.5 gb free data and night unlimited as the plan is the old BBG FN 500. in this month june of 2011, we have used maximum 1 gb data from the 2.5 gb free data. but when i checked the bb usage by sms to [protected] or 52295, it replied that total usage on this month is 7226mb till date. which is impossible!! even if the night usage is measured it can't...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jknanda
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNAUTHORIZED CHARGES DEDUCTED FROM MOB. NO- 09425881900

Address:Raipur, Chhattisgarh

THERE IS AN UNWANTED SERVICE ACTIVATED ON MY MOB NO [protected] & EVERY NOW AND THEN CHARGES ARE BEING DEDUCTED ON ACCOUNT OF SOME DOWNLOAD WHICH IS NOT SUBSCRIBED...WHEN COMPLAINT WAS FORWARDED TO THE SENIOR OFFICIALS TO THE LEVEL OF AGM AS WELL, THEY ARE SAYING THAT WE CAN'T DO ANYTHING AS THE SAME CHARGES ARE DEDUCTED EVEN ON MY NO,...SO I AM HELPLESS...PLEASE CONTACT CMD-BSNL, DELHI FOR THE RESOLUTION.....IS IT LOGICAL THAT FOR...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anuj Kumar
from Firozpur Jhirka, Haryana
Report
Copy

Deactivate unsubscription of bsnl games on demand

Address:Chandigarh, Chandigarh

I am to submit through this request that my account of bsnl games on demand may please be unsubscribe with immediate effect.

Hoping for a favourable immediate action.


GOD ID shekher172

email address: [protected]@yahoo.com
phone no: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
snehal_gandhi1985
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connectivity problem

Address:Bharuch, Gujarat

Subject : I can not connect the internet connection.

Dear Sir,

I have been using sancharnet internet (Dial up connection) since last 3 years. but last one week we can not connect the internet from ny dial up connection.

For this purpose I have contacted to the intenet office of Bharcuh and he told me this problem is running in all over i
So I request you to please avail the proper guidelines...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
paulg15
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess billing of CUG charges Rs.75/- every month

Address:Hyderabad, Andhra Pradesh

Dear sir,
I am a postpaid customer of Bsnl since the last six years having mobile no [protected].I have been forced to pay an amount of Rs75/ every month as CUG user charges since the last five years.Inspite of repeated letters and email complaints the error in billing has not been rectified.Please look into the matter and reverse the amount excess paid and adjust the same in my forthcoming bills.Looking forward to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dinesh Chandra
from Delhi, Delhi
Report
Copy

reimbursement of Internet charges

Address:Uttar Pradesh

Subject: PDSS Data Access for BSNL, WLL No.[protected] 2 Bill No.[protected] Account No.[protected]

Sir,
I have not used internet connection for a single day on the above mentioned phone. I even dont know how to use it. Neither I was informed that my connection is provided with internet connection nor provided Cable/Modem to connect it with computer. I only came to know about it through bill which I paid for six month...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
TEK BAHADUR BOHRA
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEAD/NOT WORKING

Address:SAS Nagar, Punjab

MY TELEPHONE NO[protected] IS NOT WORKING SINCE 4 MONTHS AND THERE WAS DISTURBANCE PROBLEM SNCE 6 MONTHS. AFTER SEVERAL COMPLAINTS THROUGH PHNE/PERSONAL VISIT AND WRITTEN COMPLAINT IT WAS NOT CORRECTED BY THE DEPARTMENT AND NO BODY IS BOTHERED ABOUT COMPLAINT.I AM PAYING BILL WITHOUT USAGE AND BROAD BAND ON THIS PHONE ALSO DEAD ABOT 1 MONTH .


TEK BAHADUR BOHRA
HL-643, PHASE-9 MOHALI...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shoufi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint and request for modem change, Broadband no ; 0495 - 2- 373245

Address:Kozhikode, Kerala

Respected,

This is to complain you about the product and services offered .i was using
your,bsnl Broad band,# no ;[protected]C-Mohamed)
till last month. unfortutunately the modem got dead from
this date[protected].i informed and complained about the matter many times .but i am shame to announce you that i recieved a very bad
feedback.(no stock modem) moreover i am using the connection...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradeepforeverforyou
from Guntakal, Andhra Pradesh
Report
Copy

LANDLINE NOT WORKING PROPERLY

Address:Kurnool, Andhra Pradesh

MY NAME IS MARIYAMMA.M. MY LANDLINE IS NOT WORKING PROPERLY WHEN WE ARE BOOKING COMPLAINT THROUGH TELE COMPLAINT THE CORRESPONDING OFFICIALS ARE CLOSING THE FAULT BOOKED. WE ARE UNABLE TO COMMUNICATE. MOST OF THE PEOPLE HAVE DISMISSED THE PHONES AND SOME ARE HAVING PHONES. THE LEAST PHONES ARE NOT WORKING.

MY LANDLINE NUMBER IS[protected]


TAKE AN ACTION AS FAST AS POSSIBLE...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
N
niranjaysingh4u
from Gurgaon, Haryana
Report
Copy

gprs not activated

Address:Jaipur, Rajasthan

I have purchase data card and sim 25/5/2011 till now gprs service not activated....... please activate gprs on my mobile no. [protected].........other wise i change return my data card and sim to bsnl office...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
Department Of Post
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON ISSUE OF STATIC IP

Address:West Bengal

DEPARTMENT OF POSTS, INDIA*
*O/O THE SENIOR SUPERINTENDENT OF POST OFFICES *
*BELGACHIA, KOLKATA -700037



Sir,

For the purpose of acceptation of ‘POSTAL LIFE INSURANCE' at Division Office in persuasion of CPMG. W.B Circle we had applied for a New Telephone with Broadband (Static IP) connection. The work order issued on[protected]. The New telephone line (No...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BHOLA NATH JHA
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL BROADBAND

Address:Ahmedabad, Gujarat

Recently in March 2011 I have shifted my telephone 23291565 from my earler address A-25, Nigam nagar, Chandkheda, Ahmedabad-382424 to my new address A-103, Devnandan Desire, Motera, Ahmedabad - 380005 bearing no 27700608.

Sir after my repated request I could not installed my broadband till date i.e. 13.06.2011. When I or my representative approched to Motera BSNL office I was given a telephone No.[protected] to contact.When...
Helpful
Be the first one to find this review helpful
Found this helpful?
27 Comments
Report
Copy
M
Moreshwar Pant
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Landline not working

Address:Pune, Maharashtra

Dear Sir / Madam,

Inspite of paying bill regularly, still I am able to receive incoming & outgoing call from my bsnl landline. Also we were get crossline connecton. ( Landline no.[protected]

Request you to kindly look into the matter and resolve it at the earliest.

Thanks & regards,

M.K.Pant,Pune...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vishnur22
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted messages

Address:Kerala

My mobile number [protected] is receiving a message from No.+55888015 that "Thanks for using our love Messages. Your Service has been renewed for next 30 days. Rs.15 charged." Now I want to deactivate or unsubscribe the said Love message Service, and my amount is deducting every month . Help me in this regard and get deactivate or unsubscribe the above said service....
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
Address:Moradabad, Uttar Pradesh

am using a BSNL CDMA number[protected], last weekend i.e. on 4th-5th june 2011, there was no outgoing on any cell numbers, and every call was disconnected the message "network is busy now", and ths week end also(11th-12th june2011) its showing the same problem ,even last weekend i got my comlaint registered with the bsnl on no.1502, the complaint number of previous comlaint is lost, and the complaint number of 11th june complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services