Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My Mobile number is [protected]. I m using this Mobile from last 3 years. My national roaming is never ever work other states. I travel from Gujarat to Rajasthan, UP, Delhi. I get the cell one Logo getting the full signal but not able to connect the call.

If some one call to me just get the response not reachable, Or just engage.

Please help me I need to resolve this issue. I m right now Out of gujarat unable to received any call not able to used my mbile as well.

Please email me [protected]@yahoo.com

Thanks

Ankit

IT HAS BEEN LOTS OF TIME WE ARE TRYING TO MAKE COMPLAINTS REGARDING GETTING LINES WELL REPAIRED AS PER THERE IS TOO HEAVY HUMMING FOUND NEARLY EVERY-DAY EVERY TIME. YET IT GETS RESOLVED FOR SOME HOURS FROM THEIR END AFTER THEN AS IT IS. THEIR OPERATORS THEM - SELVES SAYING TO GET THE CABLES GET CHANGED BUT THEY ARE NOT GETTING IT DONE. HERE IS COMPLAINT NUMBER[protected] GIVEN TO US BUT ITS HARDLY GETTING ANSWERED. GENERALLY THERE IS NO PROFESSIONAL PERSON FOUND AT THAT END, AS PER IF WE INSIST THEM TO LAUNCH PROPER COMPLAIN AND GET IT RESOLVED THEY START REPLYING THAT " WE ARE JUST WIRE MAN SIR, I AM HAVING OTHER DUTY, BUT AS PER THERE IS NO ONE THATS WHY I PICKED YOUR CALL." AT VERY FREQUENT TIMES. OR "WE CANNOT DO ANY THING ELSE ACCEPT OF GETTING COMPLAIN LAUNCH. IF YOU WANT TO GET IT RESOLVE CONTACT THE HEAD PERSON DIRECTLY" I AM NO ONE RESPONSIBLE FOR IT" MEANS ITS REALLY A DRASTIC AND COMPLETELY UNEXPECTED AND UNACCEPTABLE ANSWER FROM OUR SERVICE PROVIDER. AT EVERY 1-2 WEEKS THE CABLE GETS DAMAGED AND STOPS WORKING AND AGAIN NEXT 2 DAYS FOR GETTING IT PART REPAIRED AND THAT'S ALL GOING SINCE LAST 3-4 YEARS.

OUR DETAILS

NAME : M/s. NAVYUG ISPAT UDYOG

ADDRESS: 32/3/9, OPP. HOTEL SAGAR, HALOL-VADODARA HIGHWAY,
VILLAGE: KHANDIWADA, PO. ASOJ, TAL. WAGHODIA,
DIST VADODARA PIN No. 391510
PHONE No. (O[protected] / 65 / 66

KINDLY HELP US IN GETTING THESE ISSUES RESOLVED AT THE EARLIEST.

KINDLY ACKNOWLEDGE THE SAME.

THANKS-N-REGARDS
JAIMIN KALE
ADMIN. / H.R. DEPT.
(M[protected]

medavakkam exchange 22772903 Bill NO: [protected]/ consumer No: [protected]




We are surprised to get a bill of Rs.1029.00/-. Entire sithalapakkam area, for the last 45 days telephone is cut off. No phone is working including my above mentioned phone, no internet connections due to fault in the exchange at Medavakkam, how are you sending a bill for those 40 days without connection, is grossly violating the fundamental rights.

Please waive this charge immediately for not providing our connection for the last 40 plus days. We are constrained to take remedial legal recourse if do not refund the charges to us? you have put in a lot of hardships.

Sir,

I had a plan to purchase BSNL EVDO Card But as I am using Mac So I need to check The compatibility of EVDO with Mac.

For thet That I went to Your company's website (http://www.capitel.in/nextGeneration/CE-200.asp) and saw that Yes this is compatible with 10.4.9 or higher. So this means I could buy the device and I bought the device as on 16-JUN-2011 and I was shocked to see that there were no drivers provided for Mac I contacted the Capitel for derivers for Mac. Here I again they shocked me by telling that this device is not compatible with Mac.

I just like you to notice that if it is really not compatible with Mac then why didn't you mention it clearly on websites and then Why did I buy this device as I only have Mac to use.

Thanking You.

Waiting for quick and beneficial reply to me as if it is not compatible with Mac then my whole money is wasted and I dont want to do so.




sincerely,
Prem Singh
Asstt. Manager (I.T.)
Andhra Bank Head Office,
Hyderabad.
Ph: [protected]

Broadband not working for a month
I am using BSNL Telephone connection and broadband connection .The broadband and telephone connection is not working for more than one week Though several complaints has been give to Coimabtroe customer care 1504 and also to the Exchange directly no action has been taken till date.Every month the telephone bill is sent correctly and we do pay the same within due date. First of all the customer care is not providing any complaint number. Next none of the officials in exchange behave properly with customers. In abroad countries the bill will be generated only for the good service provided and in any case there is some service disruption the monthly rent amount will be deducted accordingly.. This is not happening in India.. Then Compensation has to be provided if i go legally.

Name: Lawrence G
Phone number :[protected]
Exchange : Ondipudur BSNL exchange
Exchange Phone Number : 2270000
Circle : Coimbatore
Tamilnadu - 641016

MASTI PACK
without my permision BSNL start the MASTI pack from 56505 and deduct the money
Early morning On date 17/06/11the SMS coming from BSNL that they deduct Rs 30per masti pack.
The SMS came from 56505005 the masti pack of 30 continuing but I dont understand that how they can subscribe without my consent. How they could deduct the money for it. Please help me for the same I want to unsubscribe from this masti service.
One more thing I think it just a waste of time to make a complain on that site if is it working than why no improvement in the BSNL mobile services.

DearSir/Madam,

Subject : DEACTIVATION OF GAMES ON DEMAND – PHONE NO. 0863: 2261383

I am bsnl costumer vide phone no.[protected] .One fine morning somebody called on in the month of May 2011 and forced my child to activate online games which are completely free for the period of one month of May 2011 but in the month of May 2011 itself I recieved bsnl bill adding Rs 170/- towards GAMES ON DEMAND which we never demanded .This complete episode is looking like cheating the people by keeping them in confusion . I am unable to deactivate/unscribe due to the careless guidance of BSNL .
I want to deactive /unscribe immediately. Hence DEACTIVATE IMMEDIATELY THE GAMES ON DEMAND and avoid unnecessary billing and unwanted chrges by the bsnl

Thank you,
ADDAGARLA AJAY KUMAR
PHONE-0863 :2261383
DATE: 16.06.2011

Hi,

My mobile number is[protected]BSNL prepaid).
I received a call yesterday saying that I will be able to watch the TV channels in my mobile for a week on a trial pack. Though I did not suscribe for it, Rs 40/ is deducted from my mobile towards mimobi tv every week. Even if I send message to that number to unsubscribe this, no action is taken and it seems to be a cheating. How this can happen in BSNL network?
MIMOBI TV SEEMED TO BE A NOTORIOUS COMPANY TAKING PEOPLE FOR RIDE. I DO NOT GET THE TV ALSO IN THE MOBILE AND WILL BE LOOSING RS 40 EVERYWEEK.


Thanks & regards,
Ashok Mahendran R

Sir,
My telephone no 2705829 is so noisy and i could'nt hear a word when somebody calls for the last 6 months.Now the phone is dead. I have complained repeatedly but nothing happened till now.Finally i made a complaint to the Customer care on 13.6.11 and no response . So I am forced to Complaint to the higher Authoritiesin Telecom Dept.New Delhi and to the Hon. Central Telecom Minister, of BSNL's poor Customer care and poor service to your valuable customer(as BSNL always says) and cancell the connection within a few days.Any way i am looking forward for your Action and co operation in this matter.

Thanking you,
BOBAN DAVIDSON.

sir

i have a landline number that connect with a broadband.and i am troubling before two weeks do to phone disconnect , broadband speed low(40-55 KBps), every time its connect and disconnect broadband,(led blinking after two minutes) .
and the phone gives the sound if any call receive with broadband connect .
plz solved my problem earlier to earlier .

my no is[protected]
my broadband plan is 750 (with incoming free.).

The GPRS works on laptop but browser setting sent by you for my mobile Micromax X265 are not correct as browser on mobile does not work. it works with Idea gprs. Also Balance enquiry not available for Data pack on your no.123, where as it works for my mobile no. starting with 940. My this mobile No. is [protected]. (pyari jodi). I could not establish contact with your customer care representative as your system keeps you waiting on the phone and nobody answers you. nor your representative calls back. kindly inform on my email ([protected]@yahoo.com) or my mobile mentioned above

sir,
our landline is not working properly,while speaking we are getting lot of disturbance.please verify it soon.This is my address.

chalapati.siva rama krishna,
ragollapalli,
near charuvu,
tallapudi mandalam,
west godavari district,
andhra pradesh
pin code:534341
phonenumber:[protected],
cellno:[protected].

the broadband tariff in our number[protected], under the name dr. samir dalapati, gives 2.5 gb free data and night unlimited as the plan is the old BBG FN 500. in this month june of 2011, we have used maximum 1 gb data from the 2.5 gb free data. but when i checked the bb usage by sms to [protected] or 52295, it replied that total usage on this month is 7226mb till date. which is impossible!! even if the night usage is measured it can't go upto that amount. please look to the matter. otherwise i will no longer use bsnl connection as this is huge dis-satisfaction. solve this problem immediately.

THERE IS AN UNWANTED SERVICE ACTIVATED ON MY MOB NO [protected] & EVERY NOW AND THEN CHARGES ARE BEING DEDUCTED ON ACCOUNT OF SOME DOWNLOAD WHICH IS NOT SUBSCRIBED...WHEN COMPLAINT WAS FORWARDED TO THE SENIOR OFFICIALS TO THE LEVEL OF AGM AS WELL, THEY ARE SAYING THAT WE CAN'T DO ANYTHING AS THE SAME CHARGES ARE DEDUCTED EVEN ON MY NO,...SO I AM HELPLESS...PLEASE CONTACT CMD-BSNL, DELHI FOR THE RESOLUTION.....IS IT LOGICAL THAT FOR Rs. 30-40 WHICH ARE DEDUCTED FROM MY ACCOUNT EVERYTIME, I SHOULD APPROACH CMD AT DELHI....NO VALID RESPONSE FROM SENIOR OFFICIALS AT LOCAL OFFICE AT RAIPUR COULD BE SOUGHT...

I HEREBY DEMAND REFUND OF ALL THE MONEY DEDUCTED FOR THE UNSOLICITED SERVICES WHICH ARE FORCEFULLY ACTIVATED ON MY ACCOUNT WITHOUT MY PERMISSION & ALSO IMMEDIATE STOPPING OF THE SAME SERVICES.

I am to submit through this request that my account of bsnl games on demand may please be unsubscribe with immediate effect.

Hoping for a favourable immediate action.


GOD ID shekher172

email address: [protected]@yahoo.com
phone no: [protected]

Subject : I can not connect the internet connection.

Dear Sir,

I have been using sancharnet internet (Dial up connection) since last 3 years. but last one week we can not connect the internet from ny dial up connection.

For this purpose I have contacted to the intenet office of Bharcuh and he told me this problem is running in all over i
So I request you to please avail the proper guidelines and starte my dial up connection.


Pl do needful and take action.

Regards,

Snehal Gandhi

Dear sir,
I am a postpaid customer of Bsnl since the last six years having mobile no [protected].I have been forced to pay an amount of Rs75/ every month as CUG user charges since the last five years.Inspite of repeated letters and email complaints the error in billing has not been rectified.Please look into the matter and reverse the amount excess paid and adjust the same in my forthcoming bills.Looking forward to your immediate attention and action.


Thanks & Regards,

P.A.PAUL03082

Subject: PDSS Data Access for BSNL, WLL No.[protected]​​2 Bill No.[protected] Account No.[protected]

Sir,
I have not used internet connection for a single day on the above mentioned phone. I even dont know how to use it. Neither I was informed that my connection is provided with internet connection nor provided Cable/Modem to connect it with computer. I only came to know about it through bill which I paid for six month from 16 September 2010 to 2nd April 2011. I paid this bill unknowingly and my phone was disconnected several time for non payment of bill. It was written PDSS charges I even didnot understood what charges it is. Kindly reimburse all the money I paid as internet charges to BSNL, Ghaziabad.

MY TELEPHONE NO[protected] IS NOT WORKING SINCE 4 MONTHS AND THERE WAS DISTURBANCE PROBLEM SNCE 6 MONTHS. AFTER SEVERAL COMPLAINTS THROUGH PHNE/PERSONAL VISIT AND WRITTEN COMPLAINT IT WAS NOT CORRECTED BY THE DEPARTMENT AND NO BODY IS BOTHERED ABOUT COMPLAINT.I AM PAYING BILL WITHOUT USAGE AND BROAD BAND ON THIS PHONE ALSO DEAD ABOT 1 MONTH .


TEK BAHADUR BOHRA
HL-643, PHASE-9 MOHALI

Respected,

This is to complain you about the product and services offered .i was using
your,bsnl Broad band,# no ;[protected]C-Mohamed)
till last month. unfortutunately the modem got dead from
this date[protected].i informed and complained about the matter many times .but i am shame to announce you that i recieved a very bad
feedback.(no stock modem) moreover i am using the connection in rental basis out of your
possitive compulsion.

its my humble request to consider my complaint and make sure required work done as soon as possilble.


Hoping good ....

Yours truthfully,
Shoufi
[protected]