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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 542

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K
krupakarram
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receiving promotional calls and sms

Address:Coimbatore, Tamil Nadu

I am using BSNL prepaid mobile number [protected] and I had activated DND services by calling 1909 on 05.01.2011 at 22.54 hrs and received acknowledgement no.[protected]. A Registered letter has been sent to BSNL on 19.03.2011 in this connection. Since, I received promotional calls and SMS continuously from BSNL, I again called 1909 on 11.05.2011 at 16.05 hrs and received acknowledgement no. CPR URN[protected]. I verified, my number...
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A
Amit Jeph
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BB Home Combo Not Provided till today

Address:Pali, Rajasthan

Dear sir/ madam ,

BSNL ki month November-2010 ki scheme ke anusar maine BB Home Combo ke liye apply kiya tha . Scheme ke anusar Govt. employies ke liye monthly unlimited uses charges Rs-625/- tha & land line phone ka monthly charges extra me Rs-00.00/- tha . March-2011 me mujhe land line connection to dediya gaya lekin Broad Band Connection aaj tak nahi diya gaya jabki installation charges monthly land line...
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R
rathi.saurav
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repetitive complaint. unheard

Address:West Bengal

My bsnl broadband is not in working condition 4 d past 2 mnths...i hv complained lyk sum 20 odd tyms bt my complaints fell on deaf ears..BSNL sucks...dese guys jus play d blame game amongst d departmnts...n at d end f d day its d customers who r at d recvng end coz f dis irrational attitude f deirs...dese state run cos suck totally..india would hv nvr developed dis much if privitisation would nt hv taken place....lyf has bcum easy 4 d common...
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B
bobby2343
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dead connection

Address:Moga, Punjab

Respected sir

I Natha Singh S/o S. Pritam singh R/o Kotkapura bye pass,Near railway crossing,Moga have a landline no.[protected] Of your prestigious company.I would like to come to your notice that this number is dead from the last one month. I already lodge a by hand complaint to start my number having complaint number 21, dated 09-06-11 in the concerned BSNL office. I would like come to youer notice that no action has...
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B
Bharath.RK
from Bengaluru, Karnataka
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Internet connection is very slow

Address:Bangalore, Karnataka

Hello,

I am using broad band conection Unlimted pack from past 6months i am able to get a good connection with download speed of 125kbps download.

From last 1 month i am facing a problem with downloading and browsing internet with just 500 to 600 i am not able to understand how it has happend.

Could you let me know what is the issue and please fix ASAP.

Regards, Bharath...
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M
mathewkurian
from Jalakandapuram, Tamil Nadu
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GAME ON DEMAND

Address:Kerala

Sir,
My Brodband/phone#[protected].
Two months before I received a call from BSNL to register for Game on demand. I rejected that request to register, but from that day BSNL is charging Rs.200.00 every month for this purpose.
Please make an arrangement to sun subsribe me from this trap. also I wish to have some investigation about this kind of fraud link of BSNL.

Thanks and regards

Mathew...
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Z
Zeno Lite
from Tirupati, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Broadband service not working

Address:Chittoor, Andhra Pradesh

Hi,

The BSNL Broad band service is not working properly from past one and half month and nobody is taking my complaint in BSNL customer care even. Then Whom I have to contact. They are giving numbers like 1500, 1503, 1504 an a email ID [protected]@bsnl.co.in. Whom I have to complaint.

I government services means the . Who designed the BSNL site and why they have given such numbers. Do they(BSNL) think customer is...
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R
rajk432
from Sri Ganganagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted sms and unsolicited calls

Address:Allahabad, Uttar Pradesh

I have a bsnl mobile connection. presently at Allahabad UP mob no [protected] MY Name is Amit Mahajan since several months I have been getting unsolicited sms and calls. I want all such sms and calls to stop.
sms recieved from several numbers. calls recd from [protected]..[protected]...[protected]...[protected]...[protected]...[protected]... and many more....
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T
talkgkp
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 30 deducted

Address:Kanchipuram, Tamil Nadu

Dear Sir/madam,

I received a message "Thank you for subscribing Dal mein Kaala Offer" on my BSNL prepaid mobile no [protected] from 58558 and Rs. 30 were deducted from my balance on 8-June 2011. I never requested any such scheme and nothing has been downloaded/viewed on my handset. Unnecessary deduction of Rs. 30 must be refunded to me by BSNL and 58558 service provider. I do not understand why BSNL is engaing in such...
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B
blackrose_199
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal deduction from bsnl

Address:Murshidabad, West Bengal

my name is shyamal kar
my mobile no: [protected]

to day afternoon i received a call and after call ending received a message from bsnl like it" word bsnl alert has activated in your mobile and Rs25/- charged" i am a old customer of bsnl. no illegal deduction was done in my mobile. what is the matter that illegal deduction was made by mobile no. what is a cheating business of bsnl? please arrange to refund...
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N
ndhiman
from Rewari, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess billing of invoice no.1003714699010

Address:Haryana

A complaint of excess meter reading of broadband connection of 221860 was filed on 25.3.2011(Bill Rs.3444.71), in which I was demanded complete bill detail since installation of B/B connection i.e. from 17.12.10 to 31.3.11). But I am sorry to say that till todate instead of receiving any detail I have received another bill no. [protected] dt.14/5/11 for Rs.5531/-, payable by 6/6/11). My Broadband connection has also been disconnected from...
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Y
yedukondalu.mareedu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS's

Address:Krishna, Andhra Pradesh

I think from last week i am getting sms regarding DND you need to call 1909 or SMS STOP DND, which i did however it is not working.Most of people at times tell that my cell is not reachable or my cell was not working. However my cell range is always ful whenever i check. Please... CELL NO.[protected]
Regards
yedukondalu
[protected]...
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S
sreeraa
from Bengaluru, Karnataka
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Phone is not working

Address:Coimbatore, Tamil Nadu

Phone no :[protected] is not working...
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SHAILENDRA MOHAN
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation (New Connection)

Address:Ghaziabad, Uttar Pradesh

Sir,

I had applied for Broad band +Telephone connection at BSNL- Ghaziabad for my residencial place in Shalimar Garden, Sahibabad on 27/05/2011

UID No. - UPWGZB[protected].

Still the said has not been responded by the Service provider.

Request you to kindly take appropriate action on the same.

Warm Regards:
Shailendra Mohan Jha
Plot No. - 40/ Flat No -...
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H
Hisar-Rahul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ALL MOBILE DEALERS CHARGING 5 RUPEES EXTRA WHEN RECHARGE YOUR MOBILE.

Address:Hisar, Haryana

I am from Hisar, Haryana , Zip=125001

All my dealers are charging 5 INR extra on every recharge of all countries.


they have affixed a printed paper on wall regrading this.


this is huge robbery.

Please call me +[protected]Due to privacy reasons i am giving you my VOIP number. All calls are forwarded to me.)

Alternate way to get proff.
br...
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S
Subrata Saha
from Lunglei, Mizoram
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Non receipt of broadband service.

Address:West Tripura, Tripura

Sir,
I the undersigned is a customer of your department for broadband service since last 04 to 05 years. From the very beginning I am not getting the continuous service of broadband along with my basic phone service. The yellow light is always blinking. If stagnant for some second, starts blinking with in a while. After every 15 to 20 days I have to complain for the same to your department, and as a result I have to spend my valued...
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P
Paul Ganesh
from Rampur, Himachal Pradesh
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False claim of Download speed of BSNL

Address:Moradabad, Uttar Pradesh

Sir,
1. I am using 3G data card with GPRS sim for the last 6 months.I bought it after seeing the details of it in the BSNL brochure ( 3G data card gives upto 3.5MB/sec down load speed). But it never gives down load upto 3.5MB/sec. Even it did not give 5% of what the BSNL claims. It gave the down load at an average of 20kbps only except 2 or 3 weeks it gave 100 kbps.
2. But for the last 3 weeks the down load is very very slow...
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P
PARDEEP1323
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NO ACTIVATION

Address:Bathinda, Punjab

I GIVE APPLICATION OF BSNL BROADBAND IN BATHINDA BSNL TELECOM CENTRE ON 30/MAY/2011 BUT TILL TODAY THERE IS NO ACTIVATION OF MY INTERNET ,I PAY RS1175 FOR THIS AND ALSO MY HOME BSNL NUMBER ALSO DEAD . I AM DAILY GO TO THERE OFFICE IN BATHINDA BUT THEY DONT TELL THE RIGHT OPTION .MY HOME NUMBER IS 2241341 AND MY MOBILE NO; [protected]...
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P
padmakumarklm
from Nadapuram, Kerala
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3g Data card not working

Address:Kollam, Kerala

Dear Sir,
Recently I purchased bsnl 3g modem ,a Teracom product and got a 3g sim with it. I installed the software properly but whenever I tried to connect to the internet "A PPP link control protocol was terminated" error message will appear. I reinstalled the software several times and even my operating system (Windows XP and 7) but nothing solve my problem. Is anyone has a solution please write to me at [protected]@gmail.com...
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R
Rajneesh-1
from Pune, Maharashtra
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NOT CHARGED BUT MONEY DEBITED FROM MY BANK ACCOUNT

Address:Maharashtra

I had recharged my Four Mobile Nos from No [protected]. Today on 06 Jun 2011 when I updated by passbook I am surprised to note that recharge of Rs. 100/- each for four mobiles and Rs.50/- for one mobile has been deducted from my account. The last transaction No POS 837558 from Paytm which I had not done is shown in my bank accounts. I request for early settlement or my above mobile recharged for Rs. 100/-

Thanx...
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