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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 543

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D
Department Of Post
from Kolkata, West Bengal
Jun 13, 2011
Resolved
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Resolved

Address: West Bengal

DEPARTMENT OF POSTS, INDIA*
*O/O THE SENIOR SUPERINTENDENT OF POST OFFICES *
*BELGACHIA, KOLKATA -700037



Sir,

For the purpose of acceptation of ‘POSTAL LIFE INSURANCE' at Division Office in persuasion of CPMG. W.B Circle we had applied for a New Telephone with Broadband (Static IP) connection. The work order issued on[protected]. The New telephone line (No[protected] installed in our office in the third week of April'11 after several request to the Local Authority. In the 1st Week of May the Broadband connection installed. But the static IP did not provide. Local Authority assured us that the Static IP for the broadband connection will be providing from Bangalore and within a week they will inform through SMS and Letter. But till date it is pending. We are facing severe public complaint as The PLI Policies are not accepted in time and they are unable to deposit the monthly premium in due course. The CPMG W.B Circle also pressing hard to solve the problem immediately.

In this situation your sincere cooperation is solicited.






Thanking you,
yours faithfully

Dated at Kol-37 the 13-06-11
Sd/-

[ A.K. Maity]


SENIOR SUPERINTENDENT OF POST OFFICES

NORTH KOLKATA DIVISION, BELGACHIA
Aug 13, 2020
Complaint marked as Resolved 
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    BHOLA NATH JHA
    from Indore, Madhya Pradesh
    Jun 13, 2011
    Resolved
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    Address: Ahmedabad, Gujarat

    Recently in March 2011 I have shifted my telephone 23291565 from my earler address A-25, Nigam nagar, Chandkheda, Ahmedabad-382424 to my new address A-103, Devnandan Desire, Motera, Ahmedabad - 380005 bearing no 27700608.

    Sir after my repated request I could not installed my broadband till date i.e. 13.06.2011. When I or my representative approched to Motera BSNL office I was given a telephone No.[protected] to contact.When we approched to this no we are told that we are comming soon but after a lapse of more than 2 months all in vein.

    sir, thereore I am requesting you kindly look into the matter and solve my problem as early as possible
    Aug 13, 2020
    Complaint marked as Resolved 

    Telephone Connection — Telephone Not working

    My Telephone no:[protected].

    I don't know what's up the problem. My Internet connection with same line is working but not telephone.

    with the help of internet i am now making complaint. My telephone is not working i.e., no sound or dial tone. but it sounds like tick, tick... while picking up. Please make the arrangement as fast as you can, with the connection.

    I hope the good reply from your good office.

    Regards

    A Abdul Rahman

    (Advocate, MHA)

    bsnl broadband and telephone connection — not working of bsnl broad bank and telephone line even after lots of followups

    Sir,
    I am a subscriber of bsnl braod bank and telephone connection bearing telephone no[protected]. I subcribed combo plan of phone connection and braodbank on 10th of march 2008, I received phone line after lots of followups on 24 th of april 2008, telephone line is havin lots of disurbance so i registered complaint on 28/4/08 wide complaint no 14004, but till this date no action has been taken for disturbed telephone line.

    Due to disturb telephone line, I can not use braod bank connection, even for broad bank i visited vrce, nagpur exchange office frequently but in vain.

    Therefore you are requested that please look in to the matter seriously & do the needful at the earliest.
    Thanking you.

    Yours faithfully

    (Deepali Kulkarni)
    Hi Sir,
    I've taken a BSNL broad band connection just a 15days back. However It's work only for 5 days. And after that I have made more than 100 call's to BSNL office but no one has listen to me.
    Every one is giving me one new number.
    Pleas help me I am loosing my temper due to that.And the more surprise part is that no one listen to the complaint.
    My BSNL landline no is 27170776.
    Please help! To overcome this.

    Regards,
    Rahul
    [protected]
    Hi Sir,
    I've taken a BSNL broad band connection just a 15days back. However It's work only for 5 days. And after that I have made more than 100 call's to BSNL office but no one has listen to me.
    Every one is giving me one new number.
    Pleas help me I am loosing my temper due to that.And the more surprise part is that no one listen to the complaint. All people are workless just they are busy for nothing.Even though they are going to send me the bill on time.

    My BSNL landline no is 27170776.
    Please help! To overcome this.

    Regards,
    Rahul
    [protected]
    i have connected BSNL broad band a month ago. The person who activated broad band did not give the broad band password or the portal id and pass word. now i really am in trouble as i am afraid if children tamper with the existing pass word i may loose track. in addition without these pass words, i am unable to view my usage of net. i would really like to know how i can get these account details and pass words.
    I have applied for bsnl broadband connection under the name SH.SANJAY KARANWAL Tele. Exch. Shastri Nagar, Meerut in the month of MARCH and have no got it done till now due to the unavailability of modems.so i request the addressed official to do as needed as it is really a bad mark on the name of the company and cause of customer`s dissatisfaction...I also complin many time still i didn't get any response till now. I would be gratefull if you take action against this complain.please sir help me .

    my contact no. is : [protected].
    I have applied for bsnl broadband connection under the name SH.SANJAY KARANWAL Tele. Exch. Shastri Nagar, Meerut in the month of MARCH and have no got it done till now due to the unavailability of modems.so i request the addressed official to do as needed as it is really a bad mark on the name of the company and cause of customer`s dissatisfaction...I also complin many time still i didn't get any response till now. I would be gratefull if you take action against this complain.please sir help me .

    my contact no. is : [protected].
    respected sir,
    i ve taken a bsnl broadband connection home plan 750/-month at the charges in advance for year.how ever it work not properly or continusely, it work near about only 7days in a month with very slow speed. i have made many compalint about this problem to bsnl office, jto and local exchage but no one has listen to me. please help me in your continue broadband service.
    givened complaint nos.6076272, 6118303
    my bsnl broadband no.[protected]
    my mobile no.[protected]

    ragards

    rajinder singh
    Sir,
    I applied for BSNL broadband through an online request.When it had already been about one month and there was no response i went to the local BSNL office in RISHIKESH where I was told that the request had been cancelled. There I filled a fresh form. It was on 12th August. I again went to the office after few days and i was told that my request has been sent to Dehradun office for the password.I simply want you to provide me the connection as early as possible because being an MBA aspirant I need to prepare online for my exams . Without net connection, as the days are passing, my precious time is being wasted.

    MADAN MOHAN SAKLANI,
    [protected],
    RISHIKESH.
    Sir my bsnl wll internet usb monthly bill's are not sends by the office...
    so plez send me my bills...

    Broadband with telephone connection — Not working

    Dear Sir/ Madam,

    You are not registering our complaint in any of reliance web world since one month we are trying.

    As we had informed that broad band & telephone line is not working.

    Kindly update us by when will it be ready.

    Regards

    Suresh
    dear sir ,
    i have booked my complaints on there customer care no.1500 many times but they dont take any action they always give a new complaint no. my complaints details is as follows :
    My Phone No. : [protected]
    1st complaint to shekhar and no. is 7033669
    2nd complaint to neeru and no. is 7040343
    3rd complaint to simmi and no. is 7052050
    4th complaint to akshat and no. is 7060691
    and daily reminders give to simmi : neeru : sameer : shekhar :etc...
    and plzz sugesst me bcz my broadband is been in problem from 16th march 2010 .
    Hello,
    M
    How are you doing? Hope you are alright.
    Last week, I bought Many items.
    it is very cheap and I get it in 5 days. The quality is very good.
    The site also sell Sneakers, handbag, purse, jeans, sunglass, hat and so on.
    I never forget to share good things with friends.
    So, if you are interested in it, you can have a look.
    I think you will get some surprise.
    This is their : www.newgoing.com
    lk[
    Respected Sir/ Madam
    I have bsnl broadband plan c+ and my telephone no. [protected] is not working from two months. I have give so many written complaints to SDO BSNL kharar but nothing has done so far.Most of the time they make excuse of severage problem in my area but this problem is already solved ages ago. I request you please help me solve this problem.
    yours sincerely,
    Surjit Singh
    Landline no. [protected] ( which is not working from two month)
    Mobile no. [protected]
    Hi, my name is Subin[protected] and I am using BSNL Broadband (550 Plan) since more than a year. Earlier also we faced problem in regards to Broadband which was rectified after several number of complaints and calls.

    I filed a complained at the BSNL office saying that the internet is not able to connect (DSL Link) on April 20, 2010. They did not do anything about it and the complained was removed. Again I filed a complaint on April 27, May 1 and still the complain is pending and its not resolved.

    I called their number[protected] and tried to speak to people there but they said that it will be done and no other response was given and the problem still remains. Today morning I spoke to somebody in the name of Mr. Patil about the problem and he said that same thing.

    Earlier, when I met a guy personally at BSNL office (don't remember the name) he said that we never planned to give BSNL broadband at your area.
    There are number of people using BSNL Broadband in my area, in fact my neighbor uses the same service and he rarely comes across any problem, so why me?

    Am I wasting my money and time just making complains calls.
    If my internet does not work for 10 days, are they going to deduct that amount for which I did not use my internet? Ofcourse NO...
    Can I have any answer to it?
    Is my problem going to solve someday?
    I'm not just looking for an answer but I am also looking for the solution.
    I APPLIED FOR BSNL TELEPHONE AND BROADBANK ONE MONTH BACH STILL THERE IS NOT A SINGLE ACTION ON. I APPLIED BSNL BECAUSE ON DIPIKA PADUCON BECAUSE I SAW HER ADD ON TV THAT BSNL BROADBAND IS BEST FOR USE.NOW I WANT TO ATTEMPT A CASE AGAINST DIPIKA AS WELL AS ON BSNL TOO.PLEASE TAKE A SERIOUS ACTION ON THAT.


    RAVI
    [protected]
    EMAIL [protected]@GMAIL.COM
    dear sir/madam,
    please deactive my caller tune my cell no. [protected]
    sir good morning,
    i have lodged complaints so many times with bsnl(on phone number 1504 &[protected] regarding my broadband connection which is always showing error 691where as iam putting user id and password very correct.when iam calling them that time they make it serviceable within 05 minutes. after two days again it is showing error 691. when iam telling them please make a permanent solution to it, then they are telling that you complaint with 1504. since last three months no body has come to attend my complaint. please do the needful. today also it was showing error 691. when i call 23234770 then they made it within no times. iam facing this problem since last three months.thanks
    We are authorised dealer of Maruti Car. We already have so many BSNL Landline nos. out of those we have 2 Nos. of Broadband & 1 3G Connections. We are always facing problem in Broadband Connectivity whether it is for our ( M.P.Shah) Location or for (HAPA) location.Out of 1/2 People ( Mr. Ghumra / Mr. Patel ), all BSNL staff are lethargic or we can say unproductive.

    EXAMPLE :
    From Last 3 Days one of our No.[protected] Broadband) line have been disconnected and for that we had asked to each and every authority who could able to sort out this matter, but unfortunately willingness of work not found in BSNL authorities.

    This is not end for BSNL Service problems, there are so many problems which we are facing at our HAPA Locations as well, because of ROAD Maintenance always OFC Cable fault and disconnection of DATA flow from BSNL Head office.

    I think BSNL has to change their staff or they have to arrange CAMP for their Staff members related to " ATTITUDE" / " WORK WILLINGNESS " / "SERVICE SATISFACTION" ETC....

    If still BSNL not wake up than, BSNL will no more in next few years....due to PRIVATE Companies involvement in indian market.

    WAKE UP NOW....
    dear sir my name is akarsh jain. mera broadband ka 750+ plan hai. mere broadband me DSL cut or speed kam hone ki problam hai iski mene bayana JTO (CHANDRA BHAN SINGH) ko bataya unhone kaha yeh problam hamare haat main nahi hai aap district lavel per jankari karin. district lavel par jankari ki to waha kaha gaya ki aap ki line me kahin kut main karbon hoga use theek karyen. sabkush theek karane ke baad bhi broadband abhi tak theek nahi huya. kai bar 198, 1500 or 1504 par bhi complaint
    book karyei lekin kuksh bhi nahi huya. yeh sab 4 months se chal raha hai lakin kisi bhi prakar ka response nahi mil paya. mahine ka bill pura ka pura 1050 ka aata hai isse bahut loss uthana pad raha hai koi upay batyn.[protected].

    consumercomplants.in per 4/may/2011. ko complants book karyi lakin kush bhi nahi huya my phone no.[protected],m [protected]
    urgent replay now.
    Respected Sir /Madam

    Before three or four months i have applied for bsnl broadband and deposit fees of Rs 250, after depositing fees i got call from bsnl and their representative said due to no Internet wire, so u cant get the connection and u get ur money with in a week through cheque. but till now i did nt get the cheque and no respone from bsnl also..

    this is my request to the concerned authority to look the matter and try to resolve it..
    following are the detail of receipt

    Rct no. 05321103
    bill no. N644563
    Rct Date 03/02/11
    Teephone number alloted to me:2818264
    uid no. PBLDH[protected]


    From Sunny narula
    Mob [protected]
    sir i want to check my usage detail please send the procedure
    Dear Sir,

    we have already paid the dues that were not to be paid by us but we paid due to notices sent by court.but after returning all the devices and paying bills we have closed this account for permanent basis but bill are still coming as there are no device and services that we are using now.
    So please look into the matter.

    i will be very thank ful to you.

    Sandeep Chauhan

    below is my existing complaint that is still untouched.(not resolved)
    BSNL Broadband
    SANDEEP200190 on Mar 1, 2012

    INCREASED BILL ALSO ON DEAD TELEPHONE LINE
    DEAR SIR

    I AM SANDEEP CHAUHAN FROM VPO-SOTAL BABA DISTRICT - ROPAR
    LANDLINE NO - [protected]

    I HAVE REQUESTED BSNL EXCHANGE KURALI BRANCH FOR A BROADBAND CONNECTION AND THEN THEY HAVE FORWARDED MY REQUEST TO A OPERATOR WHO WORKS IN VILLAGE BASED TELEPHONE EXCHANGE THEN HE ASKED ME FOR BRIBE ON MY CELL PHONE. THAT YOU SHOULD GIVE ME PARTY THEN ONLY YOU CAN USE OUR SERVICES SMOOTHLY.HIS NAME IS MANJEET SING POSTED IN BADALI EXCHANGE COMES UNDER KURALI BSNL EXCHANGE ..THEN I POLITLY REQUEST HIM TO RESUME THE SERVICES AS SOON AS POSSIBLE BUT AFTER SHORT DURATION I FOUND MY TELEPHONE LINE DEAD. THEN I HAVE REGISTERED A COMPLAINT THAT MY LANDLINE IS NOT WORKING THEN AGAIN HE REPEATED THAT STATEMENT OF PARTY THEN I REFUSE TO OFFER HIM THEN HE SAID MY CELL PHONE IS NOT FOR PUBLIC PLEASE REGISTER A COMPLAINT IN MAIN EXCHANGE.
    THEN AFTER THAT CONVERSATION MY LANDLINE CONTINUOUS DEAD AFTER SOME PERIOD OF TIME I HAVE WARNED HIM THAT I WILL COMPLAINT ABOUT YOU IN THE EXCHANGE BUT AFTER THAT MY PLAN GOES ON INCREASING WHILE I AM NOT USING BROADBAND AND MY DEAD LANDLINE CONNECTION.MY PLAN WAS OF 150 RS PER MONTH THEN SUDDENDLY I HAVE RECEIVED A BILL OF NEARBY 1100 IN A MONTH THEN I HAVE LAUNCHED A COMPLAINT AGAINST THAT BILL AND THEN THE OPERATOR TOLD ME THAT YOUR EXCESSED BILL AMOUNT WILL BE REFUNDED AND IN MY NEXT BILL I HAVE NOT RECEIVED THAT RTEFUNDED AMOUNT. I HAVE STOP TO PAY ANY BILLS OF BSNL LANDLINE THEN THEY HAVE ISSUED US COURT NOTICE. SO PLEASE HELP ME AND PUNISH THE CULPRIT WHY I AM PUNISHED WITH THAT HUGE AMOUNT I BELONG TO A MIDDLE CLASS FAMILY
    TODAY THEY ARE TELLING ME THAT YOUR BILL IS RS 5600 WHICH IS PAYABLE ONLY AT COURT.

    THEY ARE NOT PROVIDING ME DUBLICATE COPIES OF BILLS..


    PLEASE HELP ME..

    REGARDS AND THENKS

    SANDEEP CHAUHAN
    [protected]
    Post your Comment

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    please give me bsnl portal id
    महोदय,
    मेरे पास BSNL का BBG FN500 प्लान था जिसको BSNL ने मुझे बिना कोई सूचना दिए मेरे प्लान को BBG CNT500 में बदल दिया है, जिससे मेरा बिल 14000 रुपये से भी अधिक भेज दिया है . कृपया मुझे बताये क्या
    बीएसएनएल कि मनमानी को रोकने के लिए और न्याय के लिए क्या उचित कदम उठाये
    जाये .धन्यवाद .मो .नो. [protected]
    महोदय, मेरे पास BSNL का BBG FN500 प्लान था जिसको BSNL ने मुझे बिना कोई सूचना दिए मेरे प्लान को BBG CNT500 में बदल दिया है, जिससे
    मेरा बिल 14000 रुपये से भी अधिक भेज दिया है . कृपया मुझे बताये क्या
    बीएसएनएल कि मनमानी को रोकने के लिए और न्याय के लिए क्या उचित कदम उठाये
    जाये .धन्यवाद .मो .नो. [protected]
    i am user of broadband which is providing by BSNL. my telephone no[protected]

    for last couple of months BB not working properly. many time its disconnected. i had complain on 1500 and 1504. but its showing yr work is on progress. my bill payment uptodate. pl. help me for same.
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      Moreshwar Pant
      from Delhi, Delhi
      Jun 13, 2011
      Resolved
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      Resolved

      Address: Pune, Maharashtra

      Dear Sir / Madam,

      Inspite of paying bill regularly, still I am able to receive incoming & outgoing call from my bsnl landline. Also we were get crossline connecton. ( Landline no.[protected]

      Request you to kindly look into the matter and resolve it at the earliest.

      Thanks & regards,

      M.K.Pant,Pune
      Aug 13, 2020
      Complaint marked as Resolved 
      my landline no 26054750 is dead since saturday 17th september

      anagha dabholkar
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        V
        vishnur22
        from Mumbai, Maharashtra
        Jun 12, 2011
        Resolved
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        Resolved

        Address: Kerala

        My mobile number [protected] is receiving a message from No.+55888015 that "Thanks for using our love Messages. Your Service has been renewed for next 30 days. Rs.15 charged." Now I want to deactivate or unsubscribe the said Love message Service, and my amount is deducting every month . Help me in this regard and get deactivate or unsubscribe the above said service.
        Aug 13, 2020
        Complaint marked as Resolved 

        BSNL — Recieving of Unwanted Messages though have applied For DND Service.

        Sir,
        I i had applied for DND service about one and a half year back and am still receiving the advertisement messages and also even at late night. I have many times called the help line number and complained regarding the same but all in vain. My Mobile number in which i receive the messages is[protected].

        Thanking you

        Yours faithfully

        Shakti Bothra
        K.C.ROad, Tezpur (Assam)
        Pin- 784001
        I am receiving unwanted SMS from wap.cheerindia which i don't want any more.
        i am getting unnecessary messages from this BSNL number +91-[protected].

        please give me the name and address

        please help me

        thanks
        prachi
        I received a message from 56505-bsnl about subscribing jokes/grandma tips. Unknowingly I pressed the reply button but I didn't type anything . After sometime I received a message '' thank you for subscribing ''. Iam receiving jokes and grandma tips but I don't want these services. Please de-activate these services . My Mobile No. [protected]
        Please Activate DND Service In MY Mobile No. [protected]
        SIR
        MY MOBILE NO [protected] I HAVE UNSUBSCRIBED FOR BREAKING NEWS AROUND LAST WEEK OF DEC 2010, BUT STILL I AM GETTING MESSAGES O[censored]SELESS INFORMATION AND I RECD A MESSAGE THAT A SUM OF Rs.30/- HAS BEEN DEDUCTED FROM MY MOBILE ACCOUNT
        IMMEDIATELY I SENT A MSG THAT WHO AUTHORISED TO DEDUCTED
        THAT AMOUNT AND I ALSO INFORMED THAT THE MATER WILL BE REFERRED TO TRAI UNLESS YOU RECREDIT THE AMT TO MY ACCOUNT
        NOW I REQUEST YOU TO REDRESS MY CLAIM AND OBLIGE
        THE NO FROM WHICH I AM GETTING THE MSG IS 56505 I REQUEST
        YOU TO TAKE UP THE MATTER SERIOUSLY

        YOURS
        Y BHASKARA RAO
        My mobile no. is [protected].I receive unwanted messages form LM-B2,BA-InvForum,LM-Astro and other advertisement messages form different sources. please stop these messages.

        Bsnl pre paid plan — unwanted service message

        My mobile number [protected] is receiving a message from No.+55888015 that "Thanks for using our Love messages. Your Service has been renewed for next 30 days. Rs.15 charged." Now I want to deactivate or unsubscribe the Service and please block these kind of services for ever.

        BSNL — AMOUNT DEDUCTING FROM NUMBER 540000010 OF RS 10/-

        AMONT OF RS 10/- IS DEDUCTING EVERY MONTH FROM MY MOBILE NUMBER [protected], BY SAYING A SJOKE SERVICE THE NUMBER OF THAT IS[protected],
        PLEASE HELP OUT TO AVOID THIS UNNECESSARY DEDUTION.
        I have registered my Mobile No: [protected] under DND scheme vide your Docket Tracker : K 26 AP 301648 dt. 26.11.2012. Even though I am receiving messages from BT-TRIOTK and Phone No:[protected]deducting Rs.10/- every time). and loosing money from my prepaid balance. This problem not yet rectified so far. Your BSNL people are also not interested to solve this problem. Please let me know who will solve this problem. Please advice in this matter.

        Babu Keerty

        [protected]@yahoo.com

        Mobile No:[protected]
        Sir, every week I receive a message in my Mob No. [protected] BSNL Kerala from[protected] that "Rs. 10 charged. Thanku for using gag Service. Your service have been renewed". I never subscribed this service. This is an unwanted message and there is no way to stop it. Please help.
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          R
          rht002
          from Delhi, Delhi
          Jun 12, 2011
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          Address: Moradabad, Uttar Pradesh

          am using a BSNL CDMA number[protected], last weekend i.e. on 4th-5th june 2011, there was no outgoing on any cell numbers, and every call was disconnected the message "network is busy now", and ths week end also(11th-12th june2011) its showing the same problem ,even last weekend i got my comlaint registered with the bsnl on no.1502, the complaint number of previous comlaint is lost, and the complaint number of 11th june complaint is-F11UP1102833.

          and the costmer care executive "Manoj" with whom the second complaint was registered was highly impolite and non cooperating.

          pls help me resove this problem ,as every weekend , when its peak time to call family and friends the BSNL makes ne totally inaccessible.
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            P
            prakash.langalia
            from Veraval, Gujarat
            Jun 11, 2011
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            Address: Bhavnagar, Gujarat

            i have got broadband internet connection from bsnl from 1 year. my land line tel no is[protected]. from dt[protected] broadband getting disconnected frequently i.e. about each one or two minutes. I have lodged so many complaints with local exchange and district manager,nodal officer and appellate authority of bsnl. but till today my complaint not solved. I am thinking to change service provider. because in bsnl no one is there to hear and solve complaints of the customers who pays heavy bills.
            broadband getting frequently disconnected
            i have got broadband internet connection from bsnl from 1 year. my land line tel no is[protected]. from dt[protected] broadband getting disconnected frequently i.e. about each one or two minutes. I have lodged so many complaints with local exchange and district manager, nodal officer and appellate authority of bsnl. but till today my complaint not solved. I am thinking to change service provider. because in bsnl no one is there to hear and solve complaints of the customers who pays heavy bills.
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              krupakarram
              from Chennai, Tamil Nadu
              Jun 10, 2011
              Resolved
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              Resolved

              Address: Coimbatore, Tamil Nadu

              I am using BSNL prepaid mobile number [protected] and I had activated DND services by calling 1909 on 05.01.2011 at 22.54 hrs and received acknowledgement no.[protected]. A Registered letter has been sent to BSNL on 19.03.2011 in this connection. Since, I received promotional calls and SMS continuously from BSNL, I again called 1909 on 11.05.2011 at 16.05 hrs and received acknowledgement no. CPR URN[protected]. I verified, my number is listed in the NDNC Register. I have not received a positive solution from BSNL and I am in receipt of 47 promotional SMS and 4 promotional calls till date (from 18.05.2011). I wish to inform that I have registered with NDNC on 05.01.2011 and on 11.05.2011 coming under ‘Fully Blocked’ category mentioned by TRAI. I hereby request the BSNL to clarify and take necessary action to stop the Unsolicited Commercial Communications (as per TRAI Notification dated 05.06.2007) with immediate effect.
              Aug 13, 2020
              Complaint marked as Resolved 

              BSNL — CPR URN 29031314304891

              Sir,
              With reference to CPR URN [protected].I request for deactivation of DND. This ver bad delay.Please take urgent necessary action
              Thanking you sir,
              yours faithfully,G V PRABHAKARA RAO,
              MOBILE NO. [protected]
              Sir/Madam

              With reference to CPR URN [protected].I request for deactivation of beauty tips and chatting.
              Please take urgent necessary action to stop this sms
              Thanking you,
              yours faithfully, PRATHIKSHA RAO,
              MOBILE NO. [protected]
              I received acknowledgement no. CPR URN [protected]. To my prepaid no [protected], kindly request you to permanently block all types of promotional Messages SMS immidiatley without delay.
              I am N.Kumar serving in C.R.P.F. and using BSNL prepaid mobile number [protected] and I had recharged coupon 290 and balance received from bsnl rupees. 310/- . on 11/04/16 at about 1926 hrs automatically Rs. 70/- Ceased in my balance account. i have complained lodged to customer care service in BSLN authority (toll free No. 1503). why ceased in my phone balance amount Rs. 70/-, BSNL customer care told that you call to ISD No.. [protected] . but i replied that no any dialed and call to ISD call number and request check in my balance return in my phone balance and Stopped un-necessary SMS sent in my phone number, vide complaint No. docket number 1d12264561 dated 12/04/15.
              on 16/04/16 at about 1826 hrs automatically once again Rs. 70/- Ceased in my balance account. i have call / complained to customer care service in BSLN authority (toll free No. 1503). lodged complained again what regarding ceased amount Rs. 70/- BSNL customer care said that you call ISD No. [protected] same number . but i told that no any dialed and call to ISD call please re-check and request solve in my problems . vide complaint No. docket number 1d16265501 dated 18/04/15 at 1846 hrs.
              on 18/04/16 customer care message received acknowledgement no. CPR URN [protected]. I verified, my number is listed in the NDNC Register. I have not received a positive solution from BSNL and I am un-necessary SMS received from BSNL customer care. Request for promotional calls from 11/4/15 to 19/4/16.
              I hereby request the BSNL to clarify and take necessary action to stop the Unsolicited Commercial Communications (as per TRAI Notification dated 05.06.2007) with immediate effect and un avoid call charge of ISD call charges Rs. 140/- rupees may be refund in my phone balance at earliest please.
              Request acknowledgment please.

              Thanking you sir.
              N.Kumar
              Communication from:
              N.Kumar
              150 Bn, CRPf.,
              Dornapal, Sukma District,
              Chhatishgargh - 494122
              I got a sms to my prepaid mobile Nr. [protected], URN ref. Nr. [protected]. Please see that I don't get any promotional massages or other sms of any unwanted ads, in other words block them permanently .
              Yours,
              Dayanand Shetty
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                Amit Jeph
                from Gurgaon, Haryana
                Jun 10, 2011
                Resolved
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                Address: Pali, Rajasthan

                Dear sir/ madam ,

                BSNL ki month November-2010 ki scheme ke anusar maine BB Home Combo ke liye apply kiya tha . Scheme ke anusar Govt. employies ke liye monthly unlimited uses charges Rs-625/- tha & land line phone ka monthly charges extra me Rs-00.00/- tha . March-2011 me mujhe land line connection to dediya gaya lekin Broad Band Connection aaj tak nahi diya gaya jabki installation charges monthly land line ke bill me first month me hi le liya gaya . Actually mujhe land line ki jarurat hi nahi thi . mere pas 4 mobile connection pahle se hi available hain. es ke liye maine BSNL,Pali ( Raj.) me mainne anekon bar sampark kiya lekin koi bhi kuchh bhi batane ki position me nahi h . Costumer care BSNL Pali me puchhne par bataya ki ye to system Generated charges h es ke bare me hame kuchh bhi pata nahi hota h. Maine Right to Information ke through bhi puchhne ki koshish ki lekin mera Multicity chq. vapas lota diya gaya karan bataya gaya ki Pali me Public Information Officer (BSNL) jaisi koi post hi nahi h.

                Ab main chahta hu ki mera installation charges Rs-500/- + Security Chargs Rs-500/- + Land line ka monthly charges jo mujh se vasul kar liya gaya mujhe vapas louta diya jae. Ab mujhe BSNL ki koi bhi service nahi chahiye even mobile services.

                Thanks.

                Amit Kumar Meena
                164, Roop Sobhagya ( II floor)
                Infront of BSNL Office
                Mahaveer Nagar, Pali (Rajasthan)
                Mobile[protected] ,[protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  R
                  rathi.saurav
                  from Kolkata, West Bengal
                  Jun 10, 2011
                  Resolved
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                  Address: West Bengal

                  My bsnl broadband is not in working condition 4 d past 2 mnths...i hv complained lyk sum 20 odd tyms bt my complaints fell on deaf ears..BSNL sucks...dese guys jus play d blame game amongst d departmnts...n at d end f d day its d customers who r at d recvng end coz f dis irrational attitude f deirs...dese state run cos suck totally..india would hv nvr developed dis much if privitisation would nt hv taken place....lyf has bcum easy 4 d common ppl thnx 2 d pvt playes whu r deir in almost al d sectors..even though v sumtyms opt 4 dese public cos who eventually drain out ur patience by deir not-at-all-at-par sevices...
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    B
                    bobby2343
                    from Ludhiana, Punjab
                    Jun 10, 2011
                    Resolved
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                    Address: Moga, Punjab

                    Respected sir

                    I Natha Singh S/o S. Pritam singh R/o Kotkapura bye pass,Near railway crossing,Moga have a landline no.[protected] Of your prestigious company.I would like to come to your notice that this number is dead from the last one month. I already lodge a by hand complaint to start my number having complaint number 21, dated 09-06-11 in the concerned BSNL office. I would like come to youer notice that no action has been taken right now. Due to the disconnection of this number i suffer a lot.This is my humble request to take the necessary action against this.
                    Thanks and Regards
                    Nattha Singh
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      B
                      Bharath.RK
                      from Bengaluru, Karnataka
                      Jun 10, 2011
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                      Address: Bangalore, Karnataka

                      Hello,

                      I am using broad band conection Unlimted pack from past 6months i am able to get a good connection with download speed of 125kbps download.

                      From last 1 month i am facing a problem with downloading and browsing internet with just 500 to 600 i am not able to understand how it has happend.

                      Could you let me know what is the issue and please fix ASAP.

                      Regards, Bharath

                      BSNL — broadband connection is very slow

                      i hav etaken the bb connection from bsnl but the spped which i am getting in downloads is only 30 kbps and the other person using the same plan are getting more than 180 kbps of speed in downlods, many times the complains has been given to the bsnl office but there is no respone from that side,

                      means the money which we are paying to BSNL is going in drain. is there any whay to shotr it out
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                        M
                        mathewkurian
                        from Jalakandapuram, Tamil Nadu
                        Jun 9, 2011
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                        Address: Kerala

                        Sir,
                        My Brodband/phone#[protected].
                        Two months before I received a call from BSNL to register for Game on demand. I rejected that request to register, but from that day BSNL is charging Rs.200.00 every month for this purpose.
                        Please make an arrangement to sun subsribe me from this trap. also I wish to have some investigation about this kind of fraud link of BSNL.

                        Thanks and regards

                        Mathew Kurian
                        Cherucheril house
                        Thellakom PO,kottayam.
                        Kerala.
                        i have received a call from bsnl that game can be downloaded from broadband internet free of cost. now I have received bill dated 14/1/2011 & their in Rs.374.20 has been charged for the download of the games. Now my grievance is that once it has been said that the game can be downloaded free of cost and how the charges had been included in the bill. the same must be deducted from the bill.
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                          Z
                          Zeno Lite
                          from Tirupati, Andhra Pradesh
                          Jun 9, 2011
                          Resolved
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                          Resolved

                          Address: Chittoor, Andhra Pradesh

                          Hi,

                          The BSNL Broad band service is not working properly from past one and half month and nobody is taking my complaint in BSNL customer care even. Then Whom I have to contact. They are giving numbers like 1500, 1503, 1504 an a email ID [protected]@bsnl.co.in. Whom I have to complaint.

                          I government services means the . Who designed the BSNL site and why they have given such numbers. Do they(BSNL) think customer is a fool of all jacks.

                          What the service is this.

                          Thats why BSNL is the in India.

                          If they are providing service to only hyderabad then why they are giving connections to other areas.

                          you can check this in this URL: http://www.ap.bsnl.co.in/custcare/publicgcellorg.asp

                          Thanks
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            R
                            rajk432
                            from Sri Ganganagar, Rajasthan
                            Jun 9, 2011
                            Resolved
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                            Resolved

                            Address: Allahabad, Uttar Pradesh

                            I have a bsnl mobile connection. presently at Allahabad UP mob no [protected] MY Name is Amit Mahajan since several months I have been getting unsolicited sms and calls. I want all such sms and calls to stop.
                            sms recieved from several numbers. calls recd from [protected]..[protected]...[protected]...[protected]...[protected]...[protected]... and many more.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              T
                              talkgkp
                              from Pune, Maharashtra
                              Jun 8, 2011
                              Resolved
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                              Resolved

                              Address: Kanchipuram, Tamil Nadu

                              Dear Sir/madam,

                              I received a message "Thank you for subscribing Dal mein Kaala Offer" on my BSNL prepaid mobile no [protected] from 58558 and Rs. 30 were deducted from my balance on 8-June 2011. I never requested any such scheme and nothing has been downloaded/viewed on my handset. Unnecessary deduction of Rs. 30 must be refunded to me by BSNL and 58558 service provider. I do not understand why BSNL is engaing in such fraud practices. Please help me and many other harassed mobile consumers.
                              G. K. Pandey
                              Kalpakkam, TN-India
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                B
                                blackrose_199
                                from Delhi, Delhi
                                Jun 8, 2011
                                Resolved
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                                Resolved

                                Address: Murshidabad, West Bengal

                                my name is shyamal kar
                                my mobile no: [protected]

                                to day afternoon i received a call and after call ending received a message from bsnl like it" word bsnl alert has activated in your mobile and Rs25/- charged" i am a old customer of bsnl. no illegal deduction was done in my mobile. what is the matter that illegal deduction was made by mobile no. what is a cheating business of bsnl? please arrange to refund my money as soon as possible and take n/a to stop unwated message and call permanently for all customer for prevention cheating businees
                                thank you
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                BSNL — Illegal deduction

                                1)That I purchased a new mobile connection of Bsnl Punjab (sangrur) on 26February2009 with Sim no[protected] with mobile no [protected] and PUK NO 57055607 worth Rs 200/- and assured talk time of Rs 200/- from Barnala (Sangrur)
                                2)That it got activated on the early morning of 27February2009
                                3)That I got a message from 55666 at around eight o clock on 27February2009 that i have subscribed to LOVEOLOGY and if I wish to undo this service i must sms to 55666
                                4)That despite my repeated attempts I could not do that because the network was busy
                                5)That at around nine o clock i received a message from 55666030 informing me about the fact that Rs30/- have been deducted from my balance as charges for the subscription for LOVEOLOGY on 27February2009
                                6)That I confirmed my account balance and around Rs32/-had been deducted from my balance
                                7)That I rushed to the Barnala Telephone Exchange and found many people with similar complaints
                                8)That the clerk of the office expressed helplessness and told me to contact Customer Care and showed me a list of services and said LOVEOLOGY service does not exist
                                9)That no body attended to my complaint at Bsnl Customer Care No [protected]
                                10)That I received some indecent and immature sms during this period
                                11)That not even a single official was around to attend to the complaints at 03.45pm at Barnala Telephone Exchange on 27February2009
                                12)That finally some friend advised me to send sms to 55666 with UNSUB and when i did that Rs1.50 was again deducted from my balance
                                13)That I am still not sure if I would receive those stupid messages and if they may not again resort to illegal deductions
                                Keeping all these facts i wish to get my hard earned money back and also I wish to get rid of that cheap service of LOVEOLOGY
                                hello sir.
                                my name is pankaj joshi my phone no. is[protected].i want unsubscribe service message which meet me at 12:23 pm at every day. i sent various message but my problem is not solve .so i request to say please solve me problem.thank you

                                BSNL — illegal deduction of call charges

                                ihave got bsnl 2g connection with no. [protected] against my land line connection no.[protected] with the scheme that call from mob. no. to land line will be free. but there is call charges charged against the scheme. complain was given at [protected] and attendant assured to solve the issue within 24 hrs. but till the day problem continues.
                                kindly help me to deactivate the following services from bsnl because we did not get proper treatment from bsnl(complaint al ready logged in bsnl)
                                kindly deactivate the following services immediately to save illegal deduction from you
                                [protected] Td from 52906
                                [protected] CRIC from 52906
                                [protected] CRI from 56505
                                [protected] CRI from 52906

                                and totally stop unwanted message and call immediately to the following numbers
                                [protected]
                                [protected]
                                [protected]
                                [protected]
                                [protected]
                                [protected]
                                [protected]
                                [protected]
                                [protected]
                                [protected]
                                kindly deactivate the following services immediately and stop unwanted message and call immediately
                                [protected] love tips for girl 59595
                                [protected] hungama from 54646
                                dnd
                                [protected]
                                [protected]
                                [protected]
                                Dear sir,
                                my all complaint are solved by your help.bsnl provider harash us unwanted message and call to every customer and forcefully activated value added service and deducting illegally from balance. please do need ful to this illegal matter and arrange to refund money.
                                here are some problems of bsnl pl help me
                                immediate deactivate the following services and save us from illegal deduction money
                                [protected] bollywood diva from 58888
                                [protected] cocktail from 59595

                                immediately stop unwanted call and message from your provider
                                [protected]
                                [protected]
                                [protected]
                                [protected]
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                                  N
                                  ndhiman
                                  from Rewari, Haryana
                                  Jun 8, 2011
                                  Resolved
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                                  Resolved

                                  Address: Haryana

                                  A complaint of excess meter reading of broadband connection of 221860 was filed on 25.3.2011(Bill Rs.3444.71), in which I was demanded complete bill detail since installation of B/B connection i.e. from 17.12.10 to 31.3.11). But I am sorry to say that till todate instead of receiving any detail I have received another bill no. [protected] dt.14/5/11 for Rs.5531/-, payable by 6/6/11). My Broadband connection has also been disconnected from 7/6/11.

                                  Pl note that without receiving complete detail of all calls, I will not pay the bill. So kindly send the detail immediately to avoid further litigations.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    Y
                                    yedukondalu.mareedu
                                    from Hyderabad, Telangana
                                    Jun 8, 2011
                                    Resolved
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                                    Resolved

                                    Address: Krishna, Andhra Pradesh

                                    I think from last week i am getting sms regarding DND you need to call 1909 or SMS STOP DND, which i did however it is not working.Most of people at times tell that my cell is not reachable or my cell was not working. However my cell range is always ful whenever i check. Please... CELL NO.[protected]
                                    Regards
                                    yedukondalu
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      S
                                      sreeraa
                                      from Bengaluru, Karnataka
                                      Jun 8, 2011
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                                      Address: Coimbatore, Tamil Nadu

                                      Phone no :[protected] is not working
                                      SIR,

                                      That my land line no[protected] is not working form last
                                      Two weeks .

                                      I have already tell to your line man that the wire of phone is damaged but he had not replaced it .

                                      sir kindly look up to my complaint if their was no response by yours so it is not necessary to me for your land line I will disconect it.

                                      Rgds
                                      Rama joshi
                                      my telephone number 280 1899 is not working since last two
                                      days i have been complaint by telephone but no responce have been received from your department

                                      last week also phone was not working complaint was soled but once again its dead from last two days

                                      as i am a heart pasent and i have urgently need a phone any time for contect the doctors so please do the needful and oblige as early as possible

                                      thanking yoyr
                                      p.s.khatri
                                      SINCE LAST TWO YEARS MY TELEPHONE IS NOT WORKING PROPERLY EVEN AFTER MAKING COMPLAINTS SO MANY TIMES.I AM REGULAR PAYING THE BILL CHARGED BY BSNL KALYAN TELECOM. MY TELEPHONE NO. IS [protected].
                                      PLEASE DO THE NEEDFUL. THANKS
                                      REGARDS,
                                      S.R.ZANJE
                                      Hello Sir,
                                      This is Ravithra Ramesh Shetty was earlier the resident of Dombivili(w) and have now shifted to Dombivili(E) MIDC Regency Estate, Bldg no.20B.On 13th November I submited the form of transfer to the MIDC office still thereis no response from the when called they are not attending the call the phone is just ringing.
                                      Kindly look into this matter and reply me

                                      Yours sincerely
                                      Ravithra shetty
                                      Dear Sir,
                                      Last 2 months my landline telephone no.[protected] is not working, my docket number is 31340,
                                      No one is taking any action regerding complaint in your Bhatpara BSNL office. pls. do as early as possible otherwise i will go for new connection to another company. Sir , i socked that BSNl is the largest telecom com. in India and this is the customer service? Pls. Pls. Pls. do it as early as possible.
                                      With Regards
                                      Sanjay Sukul
                                      hi, my phone is not working properly since last six months, i had filed complain in bsnl 15 days ago and when i follow up after some days my complain is solved, while actually no one came to solve complain and that department write down that mr modi's team solved my complain. i dont know what to do because this indian goverment employees just dont want to do work they just want their pay, they dont want to take any responsibility,
                                      Phone no :[protected]

                                      Phone is not working ..request to attend immediately
                                      dear sir,
                                      my tel ph. no is[protected] which is out of order from 5 days.
                                      previously this no. was out of order from july 2o11 to august 2011.
                                      i have made complaint didnt get solution. Working of BSNL is very poor

                                      BSNL didnt take any action on online complaints

                                      this is realy shameful

                                      Lekh Raj Verma
                                      [protected]
                                      Dear Sir,
                                      This is to inform you that my telephone stument is not working from last teo weks and I have complaint so many time but there is no response from your side, my BSNL telepnone no is[protected] which is located Andher deo jabalpur please arrange it because I have facing lots of problem .Andher deo,Jabalpur
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                                        SHAILENDRA MOHAN
                                        from Noida, Uttar Pradesh
                                        Jun 8, 2011
                                        Resolved
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                                        Resolved

                                        Address: Ghaziabad, Uttar Pradesh

                                        Sir,

                                        I had applied for Broad band +Telephone connection at BSNL- Ghaziabad for my residencial place in Shalimar Garden, Sahibabad on 27/05/2011

                                        UID No. - UPWGZB[protected].

                                        Still the said has not been responded by the Service provider.

                                        Request you to kindly take appropriate action on the same.

                                        Warm Regards:
                                        Shailendra Mohan Jha
                                        Plot No. - 40/ Flat No - 204,
                                        Shalimar Garden Extn-1,
                                        Sahibabad, Ghaziabad (UP)-201005
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        I have a broadband connection. i want bill statment april 2010 to march 2011
                                        My broadband no. [protected]
                                        Santosh lachake
                                        Karanjgaon Tal.Niphad Dist.Nashik- 422210
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