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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

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Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 543

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Y
yadavendarao
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE DESK @ INDIA GAMES .COM

Address:Hyderabad, Andhra Pradesh

Dear sir, Telephone No [protected]

Ref :- Deactivate of BSNL GAMES .

With reference Mr.Krishnan has advised the games for period one month free of cost, but the BSNL has charged for the games for which we have not utilised it.So I kindly request you DEACTIVATE the games,
Kindly request you to adjust...
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sriksr
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of address request

Address:Chennai, Tamil Nadu

I am having BSNL CellOne Postpaid mobile connection since last 3-4years and last year I have changed to other residence and to change my mobile communication address, I went to Guindy BSNL office (someone suggested in my office to go to this branch) and submitted a written application last year (2010 and dont remember the exact date) and they didnt given me any token of receipt rather they said within one week your request would be updated...
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viswam retailers private limited
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone dead

Address:Visakhapatnam, Andhra Pradesh

sir,

we have alredy given a complint. pl pursue the matter.phone no[protected]

thanking you,...
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Alka Khenchi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet doesn't works most of time-very poor service

Address:Panipat, Haryana

Hiii,

I own a datacard of BSNL but the internet just don't work most of the time, Its really frustrating that even after spending so much money I cant get the service I want , Most of the time it don't work and the time it works it is so slow that I cant even open my mail account,
BSNL gives very bad service, I want you to take some action against it.I am really frustated.

Email :- [protected]@gmail.com...
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manmeet280577
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ONLINE REGISTRATION PROCEDURE

Address:Udhampur, Jammu and Kashmir

My bsnl mobile number is [protected], which is of Jammu and Kashmir circle. I have been trying to desperately register myself on bsnl website.However, on completing and submitting the online registration form, I get an reply that invalid characters have been used, where as, I have not used any invalid character.Please advice corrective action. My e-mail ID is [protected]@yahoo.co.in...
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Anirudh lal
from Solan, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NETWORK FAILURE

Address:Uttar Pradesh

BSNL USB MODEM has a very poor service in Allahapur Allahabad. Sir when i am connecting through usb modem the network comes but i cannot open any search engine , the network falls down immediately.They cheat people and don't offer any service. I wasn't even provided with the USB MODEM set at the time of installation and after contacting them no. of times too they didn't do anything concrete. I contacted their Nodal centre...
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A
ashok1011
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost mobile handset having BSNL SIM

Address:Lucknow, Uttar Pradesh

BSNL Sim card lost
Hi,

I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

My Mobile #: [protected]
SPICE 5252M

Please block the sim card and also lock my mobile with the above mentioned
Regards,

A.K.Varshney
Alternate contact number : [protected]
Read...
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Address:Kolhapur, Maharashtra

I received a message for activating calling @ of 1 paisa per second. As per the instructions of the promotional message, which i received for the activation of ACT 1S scheme, i have sent message and i have recieved confirmation message also but the s on my mobile number.

My mobile no. is [protected].

Please help me in this regard...
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V
varunchand
from Mumbai, Maharashtra
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Faulty System with Inaccurate Accounts

Address:Pune, Maharashtra

Telephone No.[protected]; Consumer No. [protected]

In Feb 2011, I forwarded an application for the change of my BSNL Broadband plan (from HOME 500 to HOME UL 1350). For the conformation of the same, I called up 1504 (BSNL Broadband Tollfree Helpline) twice and the operator told me that my plan was changed on 25th Feb 2011 and I can enjoy my new Unlimited Plan from 1st March.

Now BSNL has issued me a bill...
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A
amit727
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LANDLINE OUT OF ORDER & NO HEED PAID EVEN AFTER 8 DAYS OF COMPLAINT

Address:Bokaro, Jharkhand

My landline no. Is[protected] , we lodged a complaint 8 days ago but no heed has been paid , my parents do not have a mobile connection hence they have to go to std booth & have to talk all over .They both are senior citizen hence this is an non-acceptable thing on behalf of bsnl people . My parents spent around 3000 rs talking to various family members .

Kindly file a complaint against bsnl . Bsnl has been paid in advance...
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P
prankur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Bill

Address:Faridabad, Haryana

Sir,
I have applied for BSNL Broaband on 30th March under the scheme that installation will be free of charge and first 15 days net will be free unlimited downloading. For the month of March, net charges was not in my bill and even i have not recieved my bill so i have paid my March bill.
Now in April i have recieved bill of Rs 2649 which is totally unjustified.
204 March month Bill and 2449 Rs Is my April month bill..br...
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ashok.jagan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHARGED 180 RS FOR PORTING

Address:Dharmapuri, Tamil Nadu

ACTUALLY I WANTED TO PORT MY IDEA PREPAID SIM TO BSNL 3G SIM, ACTUALLY THEY ANNOUNCED THAT PORTING IS FREE OF COST,BUT WHEN COMPLETING ALL PROCEDURES, THEY SAID IT CHARGED RS 180 FOR THAT AND THEY SAID GENERAL 120 PLAN WILL BE ACTIVATED, THAT TO THE OFFICIALS THERE COULD NOT ABLE TO EXPLAIN, WHAT THE PLAN IS AND OFFERS FOR NEW PORT IN CUSTOMER...
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C
cuckoo
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LANDLINE PHONE DEAD

Address:East Singhbhum, Jharkhand

MY LANDLINE PHONE NO.[protected] IS DEAD SINCE LAST 7 DAYS.I AM REGULARLY CALLING THE CHOTTA GOVINDPUR EXCHANGE BUT OF NO USE.THIS IS ALWAYS HAPPENING AFTER NON OPERATION OF PHONE.
IS ANY BODY IN BSNL JAMSHEDPUR TO LOOK AFTER WHEN ACOMPLAINT IS MADE AND WHEN IT IS SOLVED.
THIS IS PAINFUL ASWELL AS SHAMEFULL ALSO.
KINDLY TAKE STERN ACTION AGAINST CONCERNED PEOPLE ..
THANKS.
P.B.VERMA
ROAD NO.4,...
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Tapas Panda
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Modem malfunctioning

Address:Bangalore, Karnataka

The broadband modem is not working as the complaint raised. Till date I have received no communication from service personnel. Please resolve the issue immediately.(dated 25th May 2011)

Further to my previous complaint, the BSNL lineman took away my faulty Teracom modem (ADSL2+CPE, Model: T1-B-DSL699E9.4U6-5, S/N 002 [protected] MAC: 00261515BEB0) and provided with an old DataOne UT300R2U modem on 30th May 2011 in my absence....
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jasmeetsingh4567
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP NOT DONE

Address:Agra, Uttar Pradesh

Dear sir,
as i sent a mail to ur customer care regd mnp port in re intrest and again faith in relaince gsm network after mail to you and refund cheque recd on time ..my mnp port in request form deposited to ur moon tel web world sikandara agra code-[protected].along with all formailties as on[protected]..sir but still portability is pending till dated after submitted of form i have call on ur 198 helpline number approx.more than 20-25...
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ramanathany
from Theni, Tamil Nadu
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Fraudulent product and cheating in refund

Address:Theni, Tamil Nadu

I am an ex-customer of bsnl. That is worst product in india which has been allowed by trai. They have promised a speed of 3.6mbps data card advertise it and then normally they said the speed would be around 2 mbps atleast but i got only 60 kbps max with the data card. There is a stupid de named vijayendran at theni, tamilnadu where i have asked for a refund for the non-working 2g data card which has been replaced after lot of complaints here...
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tulshiram shende
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excessive bill

Address:Chandrapur, Maharashtra

b'coz of excessive mobile bill i want details of outgoing calls for the period of 5/3/2011 to 4/4/2011.plz send me same for mobile no.[protected] at "[protected]@gmail.com"...
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saiibalajii
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer of Phone

Address:Coimbatore, Tamil Nadu

Respected Sir,

I am R.Balaji.
My BSNL Landline Number is[protected].
I have changed my residence from the below mentioned address to the new address mentioned.
R.Balaji
No.26, Amsaveni Layout
Housing Unit
Koundampalayam
Coimbatore - 6401030

New Address:
R.Balaji
No:113A, Sengaliappa Nagar
Peelamedu
Coimbatore - 641004

I...
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vishnurama
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile tower making noise & pollution in residential area

Address:Thiruvananthapuram, Kerala

Respected sir,
I want to say that i am living in mullachir near school junction in vithura village trivandrum,kerala.There is a mobile tower BSNL..this tower situated with a 3m distance from my house.now i am in a critical situation that the tower make noise 24 hours in a day. Also during power cuts, they use their generators, it emits a lot of carbon dioxides with high noise . This is also a big factor of noise pollution and air...
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ramsunderdubey
from Bengaluru, Karnataka
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WRONG BILL

Address:Ranchi, Jharkhand

Dear Sir,
I was using the BSNL land Line No[protected] as a incoming phone. For which i use to pay the rental every month. I requested BSNL to disconnect my connection and return my security money since i was not happy with services. In april 2009 BSNL have disconnected my connect. Also from that time i have never received any bill. In May 2011 i have received a bill of Rs 15000 to be paid. As my land line was disconnected in April...
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