Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir/madam,
I am one of your BSNL customer with telephone number [protected] and address is,
Mr.Kunjumon,
Anivilasom,
Eroor, (Anchal)
Kollam,
Kerala.
Since two weeks our BSNL landline is not working properly, incoming is not working some time outgoing is working but crossconnetion and disturbances are in the line, pls take immediately action over it and i am soliciting you to keep interest on this matter
.
Thanks,

Ani

My land line No. is[protected]. Since last 3 weeks it is not working properly, when the phone is ringing and take the phone, a loud voice is comig out and we cannot hear any thing. My instrument is also faulty since last 2 years. This I complained, But they have not changed the same till date and I have to buy a new one from my money. They are charging the rent every month.

My landline no.[protected] was not working properly for some months.. We complaint to all officers in our circle but no use.. After the complaints a few days landline works properly then not in use after some 2 or 3 days landline not works.. this continues for some years... All the connections in my native like the same.. The next step is we are going for the consumer court...

My land line no[protected] is not working properly from last six month's. I made complaint's so ...............many times. Customer care people are useless to help. BSNL Pune (Nal Stop/ Karve road office) people are not ready to take complaint, even if I sent my person with complaint letter.

from a year their is problem in my telephone, every time i have compliant , but the service is so poor & the responsible officers are very harsh to talk .

If we do not get service within this week I will stop using BSNL landline and go for other options.

Best Rgd's,

Dear Sir,

This is to inform you that our office's landline[protected] is not working properly for the last two weeks. Inspite of repeated complaints to the telephone exchange- Nettur, no action is being taken to rectify the fault. As this is our office telephone kindly look into this matter and sort out the problems at the earliest otherwise we will constrained to give up the telephone connection

Regards,

Newtech International
1st floor,
VSM Arcadia,
Opp: Juma Masjid,
NH Bypass,
Nettur,
Cochin-682040

Landline not working properly since more than a year. Many times I have visited the local exchange for same issue but the problem is not solved yet. Phone is dead for almost 250 days in past one year.

My Telephone & Broadband is not working for last 10 days at Pune city Karve Road Exchange. Already called to Mr. Kulkarni... But he is always busy. Not responding properly. also compliant registered at 1500. Mr. Kakade Called and not done any thing.

BSNL employees are not responding...

My No. is[protected]. Vasudeva Dongare

BSNL Prepaid Sim — gprs

i called many times on customer care service for GPRS activation and settings and I got settings but now also i can't acces GPRS web. my mobile no. is [protected].

called many times on customer care service for GPRS activation and settings and I got settings but now also i can't acces GPRS web. my mobile no. is [protected]

i can not finede the acctuasl speed of gprs in mobile as well as in my pcmy no [protected] and bsnl site saying the no is not valid mobile using nokia n80

called many times on customer care service for GPRS activation and settings and I got settings but now also i can't acces GPRS web. my mobile no. is [protected] please activate gprs on my sim as soon as possible

Telephone Connection — Telephone Not working

My Telephone no:[protected].

I don't know what's up the problem. My Internet connection with same line is working but not telephone.

with the help of internet i am now making complaint. My telephone is not working i.e., no sound or dial tone. but it sounds like tick, tick... while picking up. Please make the arrangement as fast as you can, with the connection.

I hope the good reply from your good office.

Regards

A Abdul Rahman

(Advocate, MHA)

bsnl broadband and telephone connection — not working of bsnl broad bank and telephone line even after lots of followups

Sir,
I am a subscriber of bsnl braod bank and telephone connection bearing telephone no[protected]. I subcribed combo plan of phone connection and braodbank on 10th of march 2008, I received phone line after lots of followups on 24 th of april 2008, telephone line is havin lots of disurbance so i registered complaint on 28/4/08 wide complaint no 14004, but till this date no action has been taken for disturbed telephone line.

Due to disturb telephone line, I can not use braod bank connection, even for broad bank i visited vrce, nagpur exchange office frequently but in vain.

Therefore you are requested that please look in to the matter seriously & do the needful at the earliest.
Thanking you.

Yours faithfully

(Deepali Kulkarni)

Hi Sir,
I've taken a BSNL broad band connection just a 15days back. However It's work only for 5 days. And after that I have made more than 100 call's to BSNL office but no one has listen to me.
Every one is giving me one new number.
Pleas help me I am loosing my temper due to that.And the more surprise part is that no one listen to the complaint.
My BSNL landline no is 27170776.
Please help! To overcome this.

Regards,
Rahul
[protected]

Hi Sir,
I've taken a BSNL broad band connection just a 15days back. However It's work only for 5 days. And after that I have made more than 100 call's to BSNL office but no one has listen to me.
Every one is giving me one new number.
Pleas help me I am loosing my temper due to that.And the more surprise part is that no one listen to the complaint. All people are workless just they are busy for nothing.Even though they are going to send me the bill on time.

My BSNL landline no is 27170776.
Please help! To overcome this.

Regards,
Rahul
[protected]

i have connected BSNL broad band a month ago. The person who activated broad band did not give the broad band password or the portal id and pass word. now i really am in trouble as i am afraid if children tamper with the existing pass word i may loose track. in addition without these pass words, i am unable to view my usage of net. i would really like to know how i can get these account details and pass words.

I have applied for bsnl broadband connection under the name SH.SANJAY KARANWAL Tele. Exch. Shastri Nagar, Meerut in the month of MARCH and have no got it done till now due to the unavailability of modems.so i request the addressed official to do as needed as it is really a bad mark on the name of the company and cause of customer`s dissatisfaction...I also complin many time still i didn't get any response till now. I would be gratefull if you take action against this complain.please sir help me .

my contact no. is : [protected].

I have applied for bsnl broadband connection under the name SH.SANJAY KARANWAL Tele. Exch. Shastri Nagar, Meerut in the month of MARCH and have no got it done till now due to the unavailability of modems.so i request the addressed official to do as needed as it is really a bad mark on the name of the company and cause of customer`s dissatisfaction...I also complin many time still i didn't get any response till now. I would be gratefull if you take action against this complain.please sir help me .

my contact no. is : [protected].

respected sir,
i ve taken a bsnl broadband connection home plan 750/-month at the charges in advance for year.how ever it work not properly or continusely, it work near about only 7days in a month with very slow speed. i have made many compalint about this problem to bsnl office, jto and local exchage but no one has listen to me. please help me in your continue broadband service.
givened complaint nos.6076272, 6118303
my bsnl broadband no.[protected]
my mobile no.[protected]

ragards

rajinder singh

Sir,
I applied for BSNL broadband through an online request.When it had already been about one month and there was no response i went to the local BSNL office in RISHIKESH where I was told that the request had been cancelled. There I filled a fresh form. It was on 12th August. I again went to the office after few days and i was told that my request has been sent to Dehradun office for the password.I simply want you to provide me the connection as early as possible because being an MBA aspirant I need to prepare online for my exams . Without net connection, as the days are passing, my precious time is being wasted.

MADAN MOHAN SAKLANI,
[protected],
RISHIKESH.

Sir my bsnl wll internet usb monthly bill's are not sends by the office...
so plez send me my bills...

Broadband with telephone connection — Not working

Dear Sir/ Madam,

You are not registering our complaint in any of reliance web world since one month we are trying.

As we had informed that broad band & telephone line is not working.

Kindly update us by when will it be ready.

Regards

Suresh

dear sir ,
i have booked my complaints on there customer care no.1500 many times but they dont take any action they always give a new complaint no. my complaints details is as follows :
My Phone No. : [protected]
1st complaint to shekhar and no. is 7033669
2nd complaint to neeru and no. is 7040343
3rd complaint to simmi and no. is 7052050
4th complaint to akshat and no. is 7060691
and daily reminders give to simmi : neeru : sameer : shekhar :etc...
and plzz sugesst me bcz my broadband is been in problem from 16th march 2010 .

Hello,
M
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lk[

Respected Sir/ Madam
I have bsnl broadband plan c+ and my telephone no. [protected] is not working from two months. I have give so many written complaints to SDO BSNL kharar but nothing has done so far.Most of the time they make excuse of severage problem in my area but this problem is already solved ages ago. I request you please help me solve this problem.
yours sincerely,
Surjit Singh
Landline no. [protected] ( which is not working from two month)
Mobile no. [protected]

Hi, my name is Subin[protected] and I am using BSNL Broadband (550 Plan) since more than a year. Earlier also we faced problem in regards to Broadband which was rectified after several number of complaints and calls.

I filed a complained at the BSNL office saying that the internet is not able to connect (DSL Link) on April 20, 2010. They did not do anything about it and the complained was removed. Again I filed a complaint on April 27, May 1 and still the complain is pending and its not resolved.

I called their number[protected] and tried to speak to people there but they said that it will be done and no other response was given and the problem still remains. Today morning I spoke to somebody in the name of Mr. Patil about the problem and he said that same thing.

Earlier, when I met a guy personally at BSNL office (don't remember the name) he said that we never planned to give BSNL broadband at your area.
There are number of people using BSNL Broadband in my area, in fact my neighbor uses the same service and he rarely comes across any problem, so why me?

Am I wasting my money and time just making complains calls.
If my internet does not work for 10 days, are they going to deduct that amount for which I did not use my internet? Ofcourse NO...
Can I have any answer to it?
Is my problem going to solve someday?
I'm not just looking for an answer but I am also looking for the solution.

I APPLIED FOR BSNL TELEPHONE AND BROADBANK ONE MONTH BACH STILL THERE IS NOT A SINGLE ACTION ON. I APPLIED BSNL BECAUSE ON DIPIKA PADUCON BECAUSE I SAW HER ADD ON TV THAT BSNL BROADBAND IS BEST FOR USE.NOW I WANT TO ATTEMPT A CASE AGAINST DIPIKA AS WELL AS ON BSNL TOO.PLEASE TAKE A SERIOUS ACTION ON THAT.


RAVI
[protected]
EMAIL [protected]@GMAIL.COM

dear sir/madam,
please deactive my caller tune my cell no. [protected]

sir good morning,
i have lodged complaints so many times with bsnl(on phone number 1504 &[protected] regarding my broadband connection which is always showing error 691where as iam putting user id and password very correct.when iam calling them that time they make it serviceable within 05 minutes. after two days again it is showing error 691. when iam telling them please make a permanent solution to it, then they are telling that you complaint with 1504. since last three months no body has come to attend my complaint. please do the needful. today also it was showing error 691. when i call 23234770 then they made it within no times. iam facing this problem since last three months.thanks

We are authorised dealer of Maruti Car. We already have so many BSNL Landline nos. out of those we have 2 Nos. of Broadband & 1 3G Connections. We are always facing problem in Broadband Connectivity whether it is for our ( M.P.Shah) Location or for (HAPA) location.Out of 1/2 People ( Mr. Ghumra / Mr. Patel ), all BSNL staff are lethargic or we can say unproductive.

EXAMPLE :
From Last 3 Days one of our No.[protected] Broadband) line have been disconnected and for that we had asked to each and every authority who could able to sort out this matter, but unfortunately willingness of work not found in BSNL authorities.

This is not end for BSNL Service problems, there are so many problems which we are facing at our HAPA Locations as well, because of ROAD Maintenance always OFC Cable fault and disconnection of DATA flow from BSNL Head office.

I think BSNL has to change their staff or they have to arrange CAMP for their Staff members related to " ATTITUDE" / " WORK WILLINGNESS " / "SERVICE SATISFACTION" ETC....

If still BSNL not wake up than, BSNL will no more in next few years....due to PRIVATE Companies involvement in indian market.

WAKE UP NOW....

dear sir my name is akarsh jain. mera broadband ka 750+ plan hai. mere broadband me DSL cut or speed kam hone ki problam hai iski mene bayana JTO (CHANDRA BHAN SINGH) ko bataya unhone kaha yeh problam hamare haat main nahi hai aap district lavel per jankari karin. district lavel par jankari ki to waha kaha gaya ki aap ki line me kahin kut main karbon hoga use theek karyen. sabkush theek karane ke baad bhi broadband abhi tak theek nahi huya. kai bar 198, 1500 or 1504 par bhi complaint
book karyei lekin kuksh bhi nahi huya. yeh sab 4 months se chal raha hai lakin kisi bhi prakar ka response nahi mil paya. mahine ka bill pura ka pura 1050 ka aata hai isse bahut loss uthana pad raha hai koi upay batyn.[protected].

consumercomplants.in per 4/may/2011. ko complants book karyi lakin kush bhi nahi huya my phone no.[protected],m [protected]
urgent replay now.

Respected Sir /Madam

Before three or four months i have applied for bsnl broadband and deposit fees of Rs 250, after depositing fees i got call from bsnl and their representative said due to no Internet wire, so u cant get the connection and u get ur money with in a week through cheque. but till now i did nt get the cheque and no respone from bsnl also..

this is my request to the concerned authority to look the matter and try to resolve it..
following are the detail of receipt

Rct no. 05321103
bill no. N644563
Rct Date 03/02/11
Teephone number alloted to me:2818264
uid no. PBLDH[protected]


From Sunny narula
Mob [protected]

sir i want to check my usage detail please send the procedure

Dear Sir,

we have already paid the dues that were not to be paid by us but we paid due to notices sent by court.but after returning all the devices and paying bills we have closed this account for permanent basis but bill are still coming as there are no device and services that we are using now.
So please look into the matter.

i will be very thank ful to you.

Sandeep Chauhan

below is my existing complaint that is still untouched.(not resolved)
BSNL Broadband
SANDEEP200190 on Mar 1, 2012

INCREASED BILL ALSO ON DEAD TELEPHONE LINE
DEAR SIR

I AM SANDEEP CHAUHAN FROM VPO-SOTAL BABA DISTRICT - ROPAR
LANDLINE NO - [protected]

I HAVE REQUESTED BSNL EXCHANGE KURALI BRANCH FOR A BROADBAND CONNECTION AND THEN THEY HAVE FORWARDED MY REQUEST TO A OPERATOR WHO WORKS IN VILLAGE BASED TELEPHONE EXCHANGE THEN HE ASKED ME FOR BRIBE ON MY CELL PHONE. THAT YOU SHOULD GIVE ME PARTY THEN ONLY YOU CAN USE OUR SERVICES SMOOTHLY.HIS NAME IS MANJEET SING POSTED IN BADALI EXCHANGE COMES UNDER KURALI BSNL EXCHANGE ..THEN I POLITLY REQUEST HIM TO RESUME THE SERVICES AS SOON AS POSSIBLE BUT AFTER SHORT DURATION I FOUND MY TELEPHONE LINE DEAD. THEN I HAVE REGISTERED A COMPLAINT THAT MY LANDLINE IS NOT WORKING THEN AGAIN HE REPEATED THAT STATEMENT OF PARTY THEN I REFUSE TO OFFER HIM THEN HE SAID MY CELL PHONE IS NOT FOR PUBLIC PLEASE REGISTER A COMPLAINT IN MAIN EXCHANGE.
THEN AFTER THAT CONVERSATION MY LANDLINE CONTINUOUS DEAD AFTER SOME PERIOD OF TIME I HAVE WARNED HIM THAT I WILL COMPLAINT ABOUT YOU IN THE EXCHANGE BUT AFTER THAT MY PLAN GOES ON INCREASING WHILE I AM NOT USING BROADBAND AND MY DEAD LANDLINE CONNECTION.MY PLAN WAS OF 150 RS PER MONTH THEN SUDDENDLY I HAVE RECEIVED A BILL OF NEARBY 1100 IN A MONTH THEN I HAVE LAUNCHED A COMPLAINT AGAINST THAT BILL AND THEN THE OPERATOR TOLD ME THAT YOUR EXCESSED BILL AMOUNT WILL BE REFUNDED AND IN MY NEXT BILL I HAVE NOT RECEIVED THAT RTEFUNDED AMOUNT. I HAVE STOP TO PAY ANY BILLS OF BSNL LANDLINE THEN THEY HAVE ISSUED US COURT NOTICE. SO PLEASE HELP ME AND PUNISH THE CULPRIT WHY I AM PUNISHED WITH THAT HUGE AMOUNT I BELONG TO A MIDDLE CLASS FAMILY
TODAY THEY ARE TELLING ME THAT YOUR BILL IS RS 5600 WHICH IS PAYABLE ONLY AT COURT.

THEY ARE NOT PROVIDING ME DUBLICATE COPIES OF BILLS..


PLEASE HELP ME..

REGARDS AND THENKS

SANDEEP CHAUHAN
[protected]
Post your Comment

I want to submit Complaint Positive Review Neutral Comment

please give me bsnl portal id

महोदय,
मेरे पास BSNL का BBG FN500 प्लान था जिसको BSNL ने मुझे बिना कोई सूचना दिए मेरे प्लान को BBG CNT500 में बदल दिया है, जिससे मेरा बिल 14000 रुपये से भी अधिक भेज दिया है . कृपया मुझे बताये क्या
बीएसएनएल कि मनमानी को रोकने के लिए और न्याय के लिए क्या उचित कदम उठाये
जाये .धन्यवाद .मो .नो. [protected]

महोदय, मेरे पास BSNL का BBG FN500 प्लान था जिसको BSNL ने मुझे बिना कोई सूचना दिए मेरे प्लान को BBG CNT500 में बदल दिया है, जिससे
मेरा बिल 14000 रुपये से भी अधिक भेज दिया है . कृपया मुझे बताये क्या
बीएसएनएल कि मनमानी को रोकने के लिए और न्याय के लिए क्या उचित कदम उठाये
जाये .धन्यवाद .मो .नो. [protected]

i am user of broadband which is providing by BSNL. my telephone no[protected]

for last couple of months BB not working properly. many time its disconnected. i had complain on 1500 and 1504. but its showing yr work is on progress. my bill payment uptodate. pl. help me for same.

my landline no 26054750 is dead since saturday 17th september

anagha dabholkar

BSNL — Recieving of Unwanted Messages though have applied For DND Service.

Sir,
I i had applied for DND service about one and a half year back and am still receiving the advertisement messages and also even at late night. I have many times called the help line number and complained regarding the same but all in vain. My Mobile number in which i receive the messages is[protected].

Thanking you

Yours faithfully

Shakti Bothra
K.C.ROad, Tezpur (Assam)
Pin- 784001

I am receiving unwanted SMS from wap.cheerindia which i don't want any more.

i am getting unnecessary messages from this BSNL number +91-[protected].

please give me the name and address

please help me

thanks
prachi

I received a message from 56505-bsnl about subscribing jokes/grandma tips. Unknowingly I pressed the reply button but I didn't type anything . After sometime I received a message '' thank you for subscribing ''. Iam receiving jokes and grandma tips but I don't want these services. Please de-activate these services . My Mobile No. [protected]

Please Activate DND Service In MY Mobile No. [protected]

SIR
MY MOBILE NO [protected] I HAVE UNSUBSCRIBED FOR BREAKING NEWS AROUND LAST WEEK OF DEC 2010, BUT STILL I AM GETTING MESSAGES O[censored]SELESS INFORMATION AND I RECD A MESSAGE THAT A SUM OF Rs.30/- HAS BEEN DEDUCTED FROM MY MOBILE ACCOUNT
IMMEDIATELY I SENT A MSG THAT WHO AUTHORISED TO DEDUCTED
THAT AMOUNT AND I ALSO INFORMED THAT THE MATER WILL BE REFERRED TO TRAI UNLESS YOU RECREDIT THE AMT TO MY ACCOUNT
NOW I REQUEST YOU TO REDRESS MY CLAIM AND OBLIGE
THE NO FROM WHICH I AM GETTING THE MSG IS 56505 I REQUEST
YOU TO TAKE UP THE MATTER SERIOUSLY

YOURS
Y BHASKARA RAO

My mobile no. is [protected].I receive unwanted messages form LM-B2,BA-InvForum,LM-Astro and other advertisement messages form different sources. please stop these messages.

Bsnl pre paid plan — unwanted service message

My mobile number [protected] is receiving a message from No.+55888015 that "Thanks for using our Love messages. Your Service has been renewed for next 30 days. Rs.15 charged." Now I want to deactivate or unsubscribe the Service and please block these kind of services for ever.

BSNL — AMOUNT DEDUCTING FROM NUMBER 540000010 OF RS 10/-

AMONT OF RS 10/- IS DEDUCTING EVERY MONTH FROM MY MOBILE NUMBER [protected], BY SAYING A SJOKE SERVICE THE NUMBER OF THAT IS[protected],
PLEASE HELP OUT TO AVOID THIS UNNECESSARY DEDUTION.

I have registered my Mobile No: [protected] under DND scheme vide your Docket Tracker : K 26 AP 301648 dt. 26.11.2012. Even though I am receiving messages from BT-TRIOTK and Phone No:[protected]deducting Rs.10/- every time). and loosing money from my prepaid balance. This problem not yet rectified so far. Your BSNL people are also not interested to solve this problem. Please let me know who will solve this problem. Please advice in this matter.

Babu Keerty

[protected]@yahoo.com

Mobile No:[protected]

Sir, every week I receive a message in my Mob No. [protected] BSNL Kerala from[protected] that "Rs. 10 charged. Thanku for using gag Service. Your service have been renewed". I never subscribed this service. This is an unwanted message and there is no way to stop it. Please help.

broadband getting frequently disconnected
i have got broadband internet connection from bsnl from 1 year. my land line tel no is[protected]. from dt[protected] broadband getting disconnected frequently i.e. about each one or two minutes. I have lodged so many complaints with local exchange and district manager, nodal officer and appellate authority of bsnl. but till today my complaint not solved. I am thinking to change service provider. because in bsnl no one is there to hear and solve complaints of the customers who pays heavy bills.

BSNL — CPR URN 29031314304891

Sir,
With reference to CPR URN [protected].I request for deactivation of DND. This ver bad delay.Please take urgent necessary action
Thanking you sir,
yours faithfully,G V PRABHAKARA RAO,
MOBILE NO. [protected]

Sir/Madam

With reference to CPR URN [protected].I request for deactivation of beauty tips and chatting.
Please take urgent necessary action to stop this sms
Thanking you,
yours faithfully, PRATHIKSHA RAO,
MOBILE NO. [protected]

I received acknowledgement no. CPR URN [protected]. To my prepaid no [protected], kindly request you to permanently block all types of promotional Messages SMS immidiatley without delay.

I am N.Kumar serving in C.R.P.F. and using BSNL prepaid mobile number [protected] and I had recharged coupon 290 and balance received from bsnl rupees. 310/- . on 11/04/16 at about 1926 hrs automatically Rs. 70/- Ceased in my balance account. i have complained lodged to customer care service in BSLN authority (toll free No. 1503). why ceased in my phone balance amount Rs. 70/-, BSNL customer care told that you call to ISD No.. [protected] . but i replied that no any dialed and call to ISD call number and request check in my balance return in my phone balance and Stopped un-necessary SMS sent in my phone number, vide complaint No. docket number 1d12264561 dated 12/04/15.
on 16/04/16 at about 1826 hrs automatically once again Rs. 70/- Ceased in my balance account. i have call / complained to customer care service in BSLN authority (toll free No. 1503). lodged complained again what regarding ceased amount Rs. 70/- BSNL customer care said that you call ISD No. [protected] same number . but i told that no any dialed and call to ISD call please re-check and request solve in my problems . vide complaint No. docket number 1d16265501 dated 18/04/15 at 1846 hrs.
on 18/04/16 customer care message received acknowledgement no. CPR URN [protected]. I verified, my number is listed in the NDNC Register. I have not received a positive solution from BSNL and I am un-necessary SMS received from BSNL customer care. Request for promotional calls from 11/4/15 to 19/4/16.
I hereby request the BSNL to clarify and take necessary action to stop the Unsolicited Commercial Communications (as per TRAI Notification dated 05.06.2007) with immediate effect and un avoid call charge of ISD call charges Rs. 140/- rupees may be refund in my phone balance at earliest please.
Request acknowledgment please.

Thanking you sir.
N.Kumar
Communication from:
N.Kumar
150 Bn, CRPf.,
Dornapal, Sukma District,
Chhatishgargh - 494122

I got a sms to my prepaid mobile Nr. [protected], URN ref. Nr. [protected]. Please see that I don't get any promotional massages or other sms of any unwanted ads, in other words block them permanently .
Yours,
Dayanand Shetty

BSNL — broadband connection is very slow

i hav etaken the bb connection from bsnl but the spped which i am getting in downloads is only 30 kbps and the other person using the same plan are getting more than 180 kbps of speed in downlods, many times the complains has been given to the bsnl office but there is no respone from that side,

means the money which we are paying to BSNL is going in drain. is there any whay to shotr it out

i have received a call from bsnl that game can be downloaded from broadband internet free of cost. now I have received bill dated 14/1/2011 & their in Rs.374.20 has been charged for the download of the games. Now my grievance is that once it has been said that the game can be downloaded free of cost and how the charges had been included in the bill. the same must be deducted from the bill.

BSNL — Illegal deduction

1)That I purchased a new mobile connection of Bsnl Punjab (sangrur) on 26February2009 with Sim no[protected] with mobile no [protected] and PUK NO 57055607 worth Rs 200/- and assured talk time of Rs 200/- from Barnala (Sangrur)
2)That it got activated on the early morning of 27February2009
3)That I got a message from 55666 at around eight o clock on 27February2009 that i have subscribed to LOVEOLOGY and if I wish to undo this service i must sms to 55666
4)That despite my repeated attempts I could not do that because the network was busy
5)That at around nine o clock i received a message from 55666030 informing me about the fact that Rs30/- have been deducted from my balance as charges for the subscription for LOVEOLOGY on 27February2009
6)That I confirmed my account balance and around Rs32/-had been deducted from my balance
7)That I rushed to the Barnala Telephone Exchange and found many people with similar complaints
8)That the clerk of the office expressed helplessness and told me to contact Customer Care and showed me a list of services and said LOVEOLOGY service does not exist
9)That no body attended to my complaint at Bsnl Customer Care No [protected]
10)That I received some indecent and immature sms during this period
11)That not even a single official was around to attend to the complaints at 03.45pm at Barnala Telephone Exchange on 27February2009
12)That finally some friend advised me to send sms to 55666 with UNSUB and when i did that Rs1.50 was again deducted from my balance
13)That I am still not sure if I would receive those stupid messages and if they may not again resort to illegal deductions
Keeping all these facts i wish to get my hard earned money back and also I wish to get rid of that cheap service of LOVEOLOGY

hello sir.
my name is pankaj joshi my phone no. is[protected].i want unsubscribe service message which meet me at 12:23 pm at every day. i sent various message but my problem is not solve .so i request to say please solve me problem.thank you

BSNL — illegal deduction of call charges

ihave got bsnl 2g connection with no. [protected] against my land line connection no.[protected] with the scheme that call from mob. no. to land line will be free. but there is call charges charged against the scheme. complain was given at [protected] and attendant assured to solve the issue within 24 hrs. but till the day problem continues.

kindly help me to deactivate the following services from bsnl because we did not get proper treatment from bsnl(complaint al ready logged in bsnl)
kindly deactivate the following services immediately to save illegal deduction from you
[protected] Td from 52906
[protected] CRIC from 52906
[protected] CRI from 56505
[protected] CRI from 52906

and totally stop unwanted message and call immediately to the following numbers
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

kindly deactivate the following services immediately and stop unwanted message and call immediately
[protected] love tips for girl 59595
[protected] hungama from 54646
dnd
[protected]
[protected]
[protected]

Dear sir,
my all complaint are solved by your help.bsnl provider harash us unwanted message and call to every customer and forcefully activated value added service and deducting illegally from balance. please do need ful to this illegal matter and arrange to refund money.
here are some problems of bsnl pl help me
immediate deactivate the following services and save us from illegal deduction money
[protected] bollywood diva from 58888
[protected] cocktail from 59595

immediately stop unwanted call and message from your provider
[protected]
[protected]
[protected]
[protected]