Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
Resolved
6087
Unresolved
9866
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 545

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bhuchanchal78
from Mumbai, Maharashtra
Report
Copy

Unable to port from BSNL to Vodafone

Address:Vaishali, Bihar

I have put a request to port my BSNL no. [protected] into Vodafone on 20-May-2011 with UPC code BB321177. A timeline of 7 days was given to me. But now its been 10 days & there is no positive sign from BSNL. It is not letting port my no. in Vodafone saying that I have done a contractual agreement with them. I have never done any such illogical agreement with them & have provided a written declaration regarding the same to Vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
S
sriks6711
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vulgar Service Messages

I am daily getting several "service messages" from +54646 with vulgar content such as "Catch Belly Queens on Your Mobile" with links to http://201.87.41.147/hungamawap/bsnl/50082/index.php3 which is unethical and ridiculous. Please stop sending such messages and/or tell me how to lodge a complaint in the official channels...
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
D
djmanoj
from Kodungallur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

Address:Varanasi, Uttar Pradesh

my phone no 2276935 have earth problem so DSL not hold and broadband not working till 1 months.after many complaints,nothing action by the bsnl.ple do it correct...
Helpful
Be the first one to find this review helpful
Found this helpful?
49 Comments
Report
Copy
Y
yadav007akash
from Solan, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXCESS BILL

Address:Rewari, Haryana

Respected Sir,
I am a war-widow, my husband died in "OPERATION MEGHDOOT"
and further treated as MARTYR. I have a bsnl land line no. i.e.01274- 251627 and from past 7-8yrs I have paid Rs. 60 as monthly rental but
from past few months I have charged with Rs. 120 p.m. Regarding
this I asked everybody...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
rohiththatikonda
from Hyderabad, Telangana
Report
Copy

deactivate games on demand

Address:Nizamabad, Andhra Pradesh

unsubscription of bsnl games on demand
I am to submit through this e-mail that my account of bsnl games on demand may please be unsubscribe with immediate effect.

Hoping for a favourable immediate action.


rohith kumar
e-mail address: [protected]@gmail.com
phone no:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bibinjohn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CONNECTION NOT GIVEN - two month over

Address:Kanyakumari, Tamil Nadu

I have applied for a new land line telephone and broad band connection29 march2011 lead id:TNNAG[protected],. There is a requirement of around 400 mtr cabling to my residency. Inspite of repeated enquiry with BSNL office at PAINKULAM, there is no progress on the request.


Kindly do the needful. My contact Mobile No is [protected]

Kind regards
S.Bibinjohn...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjaysajnani
from Pune, Maharashtra
Report
Copy

GAMES ON DEMAND UNSUBSCRIBE

Address:Pune, Maharashtra

My Landline no is [protected].Since last 5 months i am being charged Rs 200/- for games on demand.I got a call from bsnl that games on demand was free for 1 month and thereon it would have to be subscribed.I did not subscibe for it but am being charged Rs 200/- for last 5 months.I have not used the games on demand at all and want it unsubscribed immediately and charges for games on demand adjusted in my next bill or I will be forced to go...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
Supai
from Kolkata, West Bengal
Report
Copy

Poor Service

Address:East Singhbhum, Jharkhand

Sir,
I am using BSNL 3G service and using prepaid gprs. I am facing problem due to poor service since one month. I am also trying to contact customer care but i am not entertained....
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
D
drparamjeet
from Anand, Gujarat
Report
Copy

PHONE DEAD SINCE 17 MAY 2011

Address:Punjab

LAND LINE PHONE BSNL IN LUDHIANA DEAD SINCE 16 MAY 2011
BSNL .......... LUDHIANA
NAME _____________ DR.PARMJIT SINGH
Land Line No.________ [protected]
ADDRESS.___________282-B, RAJGURU NAGAR, LUDHIANA
EXCHANGE __________ BRS NAGAR LUDHIANA
CONSUMER No.______ PBLDH[protected]
PHONE LYING DEAD SINCE 16 MAY 2011.
BOOKED COMPLAINT THRU 197
BOOKED COMPLAINT ONLINE BSNL PORTAL...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandip wagh
from Surat, Gujarat
Report
Copy

about telephone service

Address:Jalgaon, Maharashtra

Respected Sir,
I am Kashinath Namdev Wagh my telephone no.[protected].this no. service deactivate of few days but not clear my service u r department every time problem u r department.very wroun service u r department please note my complent immediatly and check my tlephone service and warning for u r department to handle carefully customer
thanking u br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sajjan123
from Batala, Punjab
Report
Copy

disturbance in line

Address:Chandigarh, Chandigarh

I have a BSNL connection. My phone no is [protected]. There have been disturbance in line for last 6 months. From that time I keep complaining that my telephone is not working prperly- there is disturbance in line . But no one has either responded to it or sorted ou this issue till now even though the complaint is lodged to sector 34, chandigarh through Phone and in by person. No one has responded till now. In spite of all this problems...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
C
crazypotten
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no broadband speed

Address:Ernakulam, Kerala

I am using BSNL broadband plan-BB Home UL 499-about 7 months.At the initiative stage the plan had given speed about 256 kbps.But after few months the speed decreased.Now i have only getting very less speed.It also take more time to enter in to a website than earlier.And also the downloading speed is very less now.It take a lot of time to download even a small song.Please solve my complaint as soon....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Y
yumdee
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO CONNECTION, NO REFUND

Address:Ernakulam, Kerala

A person from the company collected money for a IPTV connection with 6 months subscription, promising to give the connection within 4 days. For two weeks, the people on the contact numbers gave some or the other excuses. Now, they don't pick up any of the phones. It's a clear case of cheating and they are using the name of BSNL to get entry in to unsuspecting households. The toll free and sms numbers given on their websites also...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
chinmaykar
from Pune, Maharashtra
Report
Copy

Wrong billing

Address:South 24 Parganas, West Bengal

[protected] [ REMINDER ]

[A CASE OF SR. CITIZEN, DISABLED UNABLE TO MOVE] *

ONCE AGAIN BSNL STARTED SENDING ERRONEOUS BILL AND HARRASING OLD AGED DISABLED PERSON WHO CANNOT MOVE TO PURSUE

CGM , Kolkata Telephones, GM / BB /BSNL
Copy to CMD for initial information,

Priyo Mahodaya,

Kind attention is invited to my letter dated[protected] placed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
syed sultanasif ali
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Subscriber is Creating problem in No portability

Address:Lucknow, Uttar Pradesh

I would like to port by mobile no from bsnl to airtel but bsnl subscriber is creating problem in portibility process. My latest upc no is be482857 dated 25.05.2011 which again rejected by bsnl subscriber. This was my 6th atempt from march 27 to till date.
Yesterday (24.05.2011) I deposited my mobile bill while my no is attached with my brother's mobile under bsnl plan ek duje ke liye and my brother is not closing his account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shampatil
from Surat, Gujarat
Report
Copy

Dead telephone and broadband

Address:West Bengal

I have a telephone connection with broadband service attached to this number provided by BSNL The tel no is[protected]. Since 5th May telephone and broadband was dead. On 18th May again I complained. The phone worked for a day and was again dead Only net was working. Till date every time I complain I get new complain no, Bust the phone has not been working. BSNL charges for full month but half time we do not get service. My latest complain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SUPER4478
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SPEED FOR 3G NETWORK

Address:Uttar Pradesh

My complaint No. is E25UP1009650 and I was assured of being attended to my complaint in 24 - 48 hrs. but its over a week time and still my complaint is not attended and when finally today I called BSNL CALL CENTRE and told them that I am getting speed of 30- 40 KBPS. on my laptop using my BSNL 3G sim and the customer support says that this is the best speed you can get on 3G. My observations is that BSNL gives a damn to what its customers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bvsreekanth
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline & Internet does not work

Address:Chennai, Tamil Nadu

Hi,

I live in Perumbakkam and went with BSNL for Landline and Broadband connection. The phone and internet works only two days before failing. After lodging complaints and circling around BSNL exchange pleading BSNL people, the service will be restored. This process takes 1 week time and again after two days, it will fail.

I am tired of lodging complaints, sending mails to DGMs, AGMs and visiting BSNL exchange...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prasannakdm
from Kakinada, Andhra Pradesh
Report
Copy

making fake phone call and playing with people

Address:Andhra Pradesh

i got a phone call that he is from bsnl. please login to bsnl.indiagames.com to utilize bsnl free games offer and wasted my time upto 1/2 an hour by giving instructions to play that and enter your details, click here and click there. finally i felt that it is fake person i put off the phone. but number of times he is making call and irritating. so please do something to avoid these kind of sites....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lanthoi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband Plan Change

Address:Thoubal, Manipur

Currently I am using "BBG250" plan. When I request to change my plan to "BBG Combo 1111", the T.T. of the District Broadband Section of BSNL says that you should pay Rs.11,110/- for the plan changed. In that time I already cleared my Bill and a Xerox Copy of the Bill also enclosed in the request peper. This is strange to me. I don't know what is the reason of this. Please Help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services