Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I,Nisith Dey with cell no. [protected], received a phone call from Prosenjit Halder,a cheater,informing me about the Bsnl Indiagames connection and told that I was provided with a facility of free unlimited game downloading from their site for a subscription of Rs. 200 for a year.Later on I came to know the information was false and I would have to pay Rs.200 every month for a year.So I would like to deactivate the service immediately.

ser nameis nirmal2423542

I have already requested for discontinuation of service of games on demand. I am alsp trying online but the proper site does not appear on screen. I also requested on phone # [protected] but no confirmation.

Please unsubscribe immediately

I made a complaint to bsnl dayal bagh exchange on saturday 28th may, 2011 around 11.50 am for non working of my landline no.[protected]. Today is wednesday 01.06.11 the complaint is still un-attanted on speaking to the exchange people they say everytime that today it will be attended.

What should be done.

S. N. Segal,
SW-37, Soami Bagh,
Dayal Bagh,
Agra

Sir,
My landline no. is[protected]. Yesterday I made on line bill payment. In first attempt the status of bill payment was not success. It was, "Initiated". I waited for some time. Made second attempt and bill was paid successfully. I checked payment history. I found that bill has been paid twice. The payment was done through SBI. The ref. and transaction no. of first attempt are respectively, IG52716732 and TX[protected]. Second attempt ref no is IG52717523. Bill amount Rs 216.00.
I wish, the extra bill payment Rs 216.00 be adjusted in my next bill?
Please advice otherwise.
S.K.Pande
My email address: s.[protected]@yahoo.co.in

sir

these chor companies hungama and bsnl have ganged up to cheat customers. they have subscribed me to a music on demand service without prioir consent and billing Rs 149 every month. The BSNL customer service is so pathetic, it is impossible to stop this damned service.

arun
25504103

good morning sir ,i lost my post paid mobile no [protected] 29may2011 so please give me my call detail of this date my email address is [protected]@gmail.com

Sir
With due respect I like to inform you that I am a customer of bsnl mobile service and the bsnl mobile tower of our local area (Panigaon, Dist -Lakhimpur 787052) provide very poor service.The network of that tower disappeared with shut down of electricity.Because the generator(electric power supply) has been damaged since last few years.There are a maximum number of bsnl customer in that area and they faced this problem last few years.our local pepole complained against this problem at district bsnl head office.but problem is not solved due to the lack interest of the officers and workers.Now they provide some bettery for electric supply instead of generator.So our bsnl network is electric current like,if electric current is there network has been found else no network.Now a days due to shortage of electricity maximum time our area is no network coverage.
ADDRESS- PANIGAON, DIST - LAKHIMPUR. ASSAM -787052
FROM - B.P. SARMAH.(BSNL CUSTOMER )

it is horrible since last four weeks the BSNL is not working in my area. We have lost 400 free calls, broadband rent. We are forced to use surfing at outside area spending our money. This is total chaos in BSNL services since last four weeks dead no one is updating the status of the reason. Hope BSNL higher management takes step to remedy the situation or otherwise let them do not collect rent for one month.

my landline phone is completely dead from 2 months i have lodged complaint but no reply from your side. my telephone no.[protected] harish v kathuria

In this 21st century can you believe that there is a locality for which there is no facility for providing landline telephone. I am staying in madambakkam near Selaiyur in a flat where there are more than 25 flats and when we approached BSNL rajakilpakkam for new lines their reply was "there is no feasibility for lines to your building because no fiber optic cable was laid as we thought the area would not develop". can you bear this and there are no good private operators with a wired line and after 4 months in the month of April 2011 they extended line from the road to our flat and said within next 10 days you would get a line and now the whole of May is over still no one from BSNL has turned up and the things are left as such.

sir,
i had a call to my landline number[protected] on may,25 around 8:25p.m. I want that number urgently plz

dear sir/madam,
firstly i would like to thank you for your help regarding my previous issue.it has been taken care of.
i now have another situation with my bsnl3g data card. initially my data card gave a pretty good download speed of around 215-250 kbps.But the speed gradually fell down to just 10-12 kbps maximum.Though I never changed my top-up plan,& so I expect it to work the same like it did before.
i tried contacting the BSNL customer care,but its never ever possible to reach its executives. I am a 100% unhappy customer of bsnl regarding its customer care.

product details:
BSNL no- [protected]
sim no[protected]
Model No- MMX 310G
IMEI no- [protected]

i shall be obliged if you take my plea into consideration.


thankyou-
Ar. Manish Mani
Aligarh, U.P.
e-mail : [protected]@yahoo.com

Sir,
I have been using BSNL Broadband connection at Mylapore in Chennai for over an year and I used to get a bill of Rs.750 every month. I am not a regular user of internet, nor doing any upload or download. However, there is a sudden increase in the bill in the past 03 months and they consecutively charged me for Rs.1200, Rs.2100 and Rs.2700. When given a complaint to the Call Center of BSNL, the Call Center Agent (Mr. Muhil) and the Supervisor (Mr. Ramesh) made some usual diagnosis and advised me that someone had hacked my internet within a span of 20 minutes and hence there is a sudden increase in the bill. Then they protected my usage and told me to contact the Divisional Engineer at Mandaveli Exchange to revise the bill.

When contacted the DE, he was not ready to listen or accept anything. He sent me the usages for the last month which are not actually been used by me. To my surprise, charges are even levied on some days when I did not even switch on my internet connection. Denying my request straight away, the DE offered a Rs.1000 rebate and asked me to take any action if am not happy.

I request you to take appropriate action against the BSNL authorities who are not discharging their duties and responsibilities and cheating the customers which apparently affects the faith and confidence of common public in Government undertakings.

Further request you to take action to waive of all my charges over to Rs.750 in the last 03 months.

Thanking you in advance,
Yours faithfully,
(HARIPRAKASH P NAMBIAR)
MOBILE: 91-[protected]
LANDLINE:[protected]

Dear Sir/Madam

I am a user of BSNL prepaid mobile. My no [protected] and it is in use since from 2010. I am always using tariff of Rs 300 for this no which is for bsnl to bsnl free talktime for one month and it was recharged on 25th May 2011 by [protected] . I am always using this tariff near about one year but from Sat 28 May 2011 my outgoing calls are barred by the company i am not able to contact any bsnl number and not even to the customer care of bsnl. Before doing this they did't make any call to my this no and also not send any message to my mobile. I had already complaint on bsnl customer care but did't get any response from their side i had asked them why this happened with my no they are not able to say anything.

Sir this tariff is for 30 days in a month and my 3 days already been left i want my these days in addition to the next month because it was done by company so they have to pay for it. Please help me as soon as possible.

Thanking you
sadhana tiwari

please help me to deactivate the following services immediately bsnl which finished my main balance illegally
name: sourendra nath mondal
mobile no:[protected]
name of vas; humsakal from 54000
music station from 12630033
also stop unwanted call and message immediately the following numbers
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

I have put a request to port my BSNL no. [protected] into Vodafone on 20-May-2011 with UPC code BB321177. A timeline of 7 days was given to me. But now its been 10 days & there is no positive sign from BSNL. It is not letting port my no. in Vodafone saying that I have done a contractual agreement with them. I have never done any such illogical agreement with them & have provided a written declaration regarding the same to Vodafone officials. But still BSNL is not ready to help.
Please heelp me out because I cant put balance in my BSNL no. assuming that it will be forfeited. Hence I am unable to use my no.

I am daily getting several "service messages" from +54646 with vulgar content such as "Catch Belly Queens on Your Mobile" with links to http://201.87.41.147/hungamawap/bsnl/50082/index.php3 which is unethical and ridiculous. Please stop sending such messages and/or tell me how to lodge a complaint in the official channels

my phone no 2276935 have earth problem so DSL not hold and broadband not working till 1 months.after many complaints,nothing action by the bsnl.ple do it correct

Respected Sir,
I am a war-widow, my husband died in "OPERATION MEGHDOOT"
and further treated as MARTYR. I have a bsnl land line no. i.e.01274- 251627 and from past 7-8yrs I have paid Rs. 60 as monthly rental but
from past few months I have charged with Rs. 120 p.m. Regarding
this I asked everybody in Bsnl but same amount is charged every
month.

unsubscription of bsnl games on demand
I am to submit through this e-mail that my account of bsnl games on demand may please be unsubscribe with immediate effect.

Hoping for a favourable immediate action.


rohith kumar
e-mail address: [protected]@gmail.com
phone no:[protected]