| Address: Indiranagar, Bangalore |
Dear Sir / Madam,
I had a Bharat Sanchar Nigam Limited (BSNL) Landline telephone connection, Account No: [protected] (telephone no.[protected]. I have surrendered the instrument to BSNL (Bangalore East II, Indiranagar Telephone Exchange Building, Feet Road, 80 ft Road, HAL II Stage, Bangalore-560038) on 30.04.2019.
A form was then filled where my bank account was mentioned to transfer the security deposit amount by BSNL. A final settlement invoice was released by BSNL on 01.08.2019 (Invoice No: SDCKA[protected]), where an amount of AMOUNT PAYABLE: Rs. -3464.00 was indicated. I have visited BSNL Indiranagar Telephone Exchange several times, got confirmation of correctness of my bank account details and each time I was told that amount in my Bank Account will be credited in 1-2 months’ time. Two years are over, I am yet to receive the refund from BSNL.
I request the concern authorities to look into and refund my security deposit amount.
Thanks, and Best Regards
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
He keeps on giving false promises that work will be done the next day, thus constantly fooling me for months
Such a horrible and painstaking customer onboarding process where you have constantly nudge the respective authorities to make progress in the installation for months. In do so it costs me to waste lot of money and time in the process