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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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6089
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 55

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I
Islan rahman
from Lakhimpur, Uttar Pradesh
Sep 9, 2021
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Address: North Lakhimpur

I cant Recharge my sim and here was no call and sms
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    ShafiaFathima Maths
    Sep 9, 2021
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    My bsnl sim card is showing no network from yesterday. I even recharged yet my mobile data also doesn't work when network is there. Now from 2 days no network... Coming only for few seconds... I am not able to make or attend calls bcoz of ths.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      K
      Kickknock
      from Coimbatore, Tamil Nadu
      Sep 9, 2021
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      I am receiving blank calls from the below metioned number [protected] at least twice everyday.

      I request you to please register a complaint against the number [protected].
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        G
        g.sreekanth
        from Hyderabad, Telangana
        Sep 9, 2021
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        Address: Banjarahills

        Hello Sir,
        I am getting so many wrong calls from some of toll free numbers([protected], [protected],[protected], [protected])'.I have requested and mailed so many times, customer care numbers also "198" which they provided not connecting its strucking in language selection,
        This landline is taken for office purpose, due to this wrong calls I am loosing genuine customers.I am requesting you to help in this case resolve my issue positively.
        Regards
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          N
          Nidheesh.1
          from Palakkad, Kerala
          Sep 9, 2021
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          Address: Nidheesh,palakad,kerala

          I want to port my bsnl sim, i send message from my number to 1900, but the message not send, i want to port it immediately, please do the needfull
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            A
            Appusankaran Subramanya
            from Guruvayur, Kerala
            Sep 8, 2021
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            Address: Chief General Manager ,bsnl,Bengalore karnataka
            Website: bsnl.com

            From today morning my bsnl sim is not working .I tried many timez removing cleaning and putting back in my device and also in other device, but not working at all. I checked sim card validity it is okay even i recharged and extended validity also .my device is perfectly working.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              Y
              Yashg656
              from Kanpur, Uttar Pradesh
              Sep 8, 2021
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              Yesterday I've done a recharge in my bsnl number and today when I'm calling any number it's saying please recharge ur number kindly look into the matter and resolve it as soon as possible. As I'm not able to make a call.
              +1 photos
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Sep 10, 2021
              Updated by Yashg656
              Scam site fraud no one should post any complaint on this site.
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                P
                prakash sellathurai
                Sep 7, 2021
                Resolved
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                Resolved

                Due to lockdown restriction, I stayed from my house and studied there, I needed a broadband connection to utilize the online classes.

                I went BSNL office in my area for a new FTTH connection, they told me to contact the field officer .at that time he was not in the office.so i contacted him he told me to remind him the next day.so that he could visit the next day. next day I called him he said he will come. But He wasn't .I waited for a week and called him.he told the same. I waited for three weeks. No response.

                Then I registered online through BSNl portal. Booking ID : EB[protected]_259713.I got the message that a Field officer will contact me. I got contacted by agents by BSNL. I paid him money Rs.4000/-. it's been five months, no progress has been made.
                I got mentally frusturated by BSNL.

                whenever I contact them about my FTTH connection, there are no responsible answers from the BSNl.
                Oct 1, 2021
                Complaint marked as Resolved 
                Respected authorities contacted through phone an resolved the issue within 2weeks
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Update : Franchise delays the further process of installation. Whenever I called him, he claims that installation will be done the next day but the next day he doesn't show up .worst part is this was happening for months.

                He keeps on giving false promises that work will be done the next day, thus constantly fooling me for months

                Such a horrible and painstaking customer onboarding process where you have constantly nudge the respective authorities to make progress in the installation for months. In do so it costs me to waste lot of money and time in the process
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                  G
                  g0547s
                  from New Delhi, Delhi
                  Sep 7, 2021
                  Resolved
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                  Resolved

                  Address: 634/23, Laxmi Garden, khandsa road, Gurgaon

                  I have to port to some other service provider as BSNL signal is not coming in Gurgaon. I am not sure ...might be roaming as now bad of Bsnl.
                  But now again problem is that porting message is failing to send even i go to my house roof and catching with single tower ! Messages are sending to any other number but not to 1900, so that i can opt for porting !!

                  Also, BSNL customer care is very rude and not providing solutions, they simply talk like roboat and cut the phone immediately !!!

                  Need help otherwise i have to close my very old mob. number and go for new connection/number !!!
                  Jul 19, 2022
                  Complaint marked as Resolved 
                  Congrats to current BJP Govt for destroying BSNL. I didn't hot any call/sms/email from bsnl regarding the issue. So, decided to keep myself away from BSNL and services. Switched to other network to get good service and resolutions without frustration and harassments !!!
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Sep 27, 2021
                  Updated by g0547s
                  But what happened after notifying bsnl customer support ...i didn't got any call or any type of connect!!
                  Bsnl is really going through very bad time ...Not sure any any employee left there in bsnl now !!!
                  Atleast help me so that i can port to some other network ?
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                    S
                    Shoebf22
                    Sep 6, 2021
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                    Hello,
                    I booked BSNL fiber in the month of August. The agent took advance as well. Till date no connection has been provided. The agent rarely pick calls and mostly gives excuses of technical fault for delay.

                    Please help.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      A
                      AnandXY
                      Sep 5, 2021
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                      I have request for BSNL broadband connection . He is asking to pay Rs2500 for 3 month plan and again asking Rs 2500 for installation charges which is refundable. Again asking Rs 3000.
                      I asked him to cancel the request and provide refund. He is asking Rs 1000 for cancellation charges.

                      Total paid : Rs 6000

                      But not refund provided till now . This is case of cheating and harassments with customers.

                      Please stop this, I don't know how many people are affecting this fraud

                      Website : https://bsnlbharatfiberdealer.co.in/
                      Phone : [protected]
                      Name : Pradeep singh
                      Email : [protected]@bsnlbharatfiberdealer.co.in

                      Please find the screenshots attachment more details
                      +2 photos
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Sep 06, 2021
                      Updated by AnandXY
                      Today I got a call and person asking me to install application Any DeskRemote and trying to access my mobile.

                      I think some fraud gang is active. Government should take the action and put them in jail and collect money
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                        S
                        SoorajKr00008
                        Sep 4, 2021
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                        Address: Dhanbad

                        I am using bsnl sim and wanted to port in jio due its worst network coverage area, but for upc code the customer told to send message in 1900 which is not working now .
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          R
                          Roshan2071
                          Sep 4, 2021
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                          My sim card stopped working from today only. What to do??
                          It's very urgent..
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            M
                            Minupriya Thakur
                            Sep 4, 2021
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                            My sim stopped working 2/09/21, i called customer care number but their is no use, please do the needful
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              V
                              Vingeance Boitlung
                              Sep 4, 2021
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                              Address: Mizoram

                              I bought yesterday and I can used till late midnight, so in the next morning the signal suddenly appeared... I switch air plane mode many times it doesn't working at all... My parents two(2) of them using BSNL they didn't face a problem like me... I don't understand why I faces this kind of problems? Please let us know the information soon, why this serious problems is going on... [protected]
                              +1 photos
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Sep 04, 2021
                              Updated by Vingeance Boitlung
                              Fix this BSNL sim which isn't responding, as soon as possible... Even though I bought 2 times, I am so bored of it
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                                V
                                Vavilala Kedarnath
                                Sep 4, 2021
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                                Greetings sir/mam i am unable to receive upc request for my number [protected].
                                The error says, "Your request for upc has been delayed. Please wait while your request is being processed."

                                And after some time it says, "Request for upc for your mobile no. [protected] could not be processed. Please retry after some time."
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  S
                                  sanjay@kk69
                                  Sep 3, 2021
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                                  Address: Telephone Bhawan, R-Block, Patna, Bihar

                                  No network my BSNL sim since 2 days. Other sim is in working.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Singhaal
                                    Sep 3, 2021
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                                    When I sent message to 1900 for upc no then message sending gets failed . When I message some other then its work. BSNL is the most worst telecommunications. Please help me in getting port code.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Shashikarbari
                                      Sep 2, 2021
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                                      Address: Singasandra
                                      Website: Dont know

                                      I have booked from banglore to kalasa online,[protected] this is the transaction I'd, payment is successful. But Booking is failure.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Sunita Sharma
                                        from Bengaluru, Karnataka
                                        Sep 2, 2021
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                                        Address: Indiranagar, Bangalore

                                        Dear Sir / Madam,
                                        I had a Bharat Sanchar Nigam Limited (BSNL) Landline telephone connection, Account No: [protected] (telephone no.[protected]. I have surrendered the instrument to BSNL (Bangalore East II, Indiranagar Telephone Exchange Building, Feet Road, 80 ft Road, HAL II Stage, Bangalore-560038) on 30.04.2019.

                                        A form was then filled where my bank account was mentioned to transfer the security deposit amount by BSNL. A final settlement invoice was released by BSNL on 01.08.2019 (Invoice No: SDCKA[protected]), where an amount of AMOUNT PAYABLE: Rs. -3464.00 was indicated. I have visited BSNL Indiranagar Telephone Exchange several times, got confirmation of correctness of my bank account details and each time I was told that amount in my Bank Account will be credited in 1-2 months’ time. Two years are over, I am yet to receive the refund from BSNL.

                                        I request the concern authorities to look into and refund my security deposit amount.

                                        Thanks, and Best Regards
                                        +1 photos
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