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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Sep 10, 2026
Complaints 15984
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6091
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 55

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V
Vimal1166
from Kuppam, Andhra Pradesh
Feb 4, 2022
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Address: Kuppaam
Website: Bsnl

Name : B.Ramesh
Pls deactivate my current active plan on my BSNL sim
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    K
    kuldeep bhangare
    Feb 2, 2022
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    Address: Maharashtra

    Please activate my bsnl no. [protected]. I am dialing 1507 but it's saying that the number I am dialing is not valid
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      M
      Mahendra nath D
      Feb 1, 2022
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      Address: BSNL Santhosh Nagar branch

      Hi,
      This is to inform you that BSNL cheated by changing my LandLine number without my approval.
      I am having the BSNL FTTH Connection with the number[protected] from the past five years. Last month there was a net work problem. They had not shown interest in tweaking the problem.
      I was with out my Landline and internet for more than 15 days. Then after multiple complaints they asked me to change the router and they had also changed the router and they forced me to take the new number and assured your number will be back after a week.
      I had to pay Rs3200 extra for the router again
      But when i reached to the office for the my previous number they are not responding. I reached to the multiple times for the sake of this but no one responding.
      I have been using this number from the last five years and this is mainly for my parents that they can easily access the telephone rather than mobile.

      And more over this number is spread all of our family and friends and i cannot change it now.

      I want my number to be back Please help in resolving the issue ASAP.

      Thanks,
      Mahendra Nath
      [protected].
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        B
        Bharat21155
        from Gandhinagar, Gujarat
        Feb 1, 2022
        Resolved
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        Resolved

        Address: plot no.459/2, Nr. Banaskantha Soci, Sector-28,

        I had disconnected my landline phone 23211294 in may 2021. Even after this much time they don't refund my money 3754/-Still today. I have visited Gandhinagar Gujarat BSNL office but no any response from staff, they are tossing responciblity to each other. Please do needful in this matter
        Feb 17, 2022
        Complaint marked as Resolved 
        I have visited local Gandhinagar main office but they are tossing there responsibility. 8866135020 contact but no positive responce.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          R
          Raju@785
          from BUXAR, Bihar
          Feb 1, 2022
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          UPC code not generate my bsnl number [protected] plz generate UPC code sir
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            N
            nsbisht01
            from Meerut, Uttar Pradesh
            Jan 31, 2022
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            Address: NEW BHARAT COLONY, POST MILAP NAGAR, Roorkee, Distt- Haridwar , Uttarakhand NEAR ADDICTION GYM

            "transaction failed due to invalid service class"
            I tried recharge my mobile phone numbe # [protected] # from online portal of bsnl. It shows me the above error. I am unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
            Please resolve this error.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              nsbisht01
              from Meerut, Uttar Pradesh
              Jan 31, 2022
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              Address: NEW BHARAT COLONY, POST MILAP NAGAR, NEAR ADDICTION GYM

              "transaction failed due to invalid service class"
              I tried recharge from online portal of bsnl it shows me the above error. I am unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
              Please resolve this error.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                D
                Dayal Kilaniya
                Jan 31, 2022
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                Address: Rk puram delhi

                Presently I'm in Delhi.For 3-4 days my prepaid sim card is not working. My hand set is okay. My number is [protected].No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  R
                  rk2691645
                  from Ranchi, Jharkhand
                  Jan 30, 2022
                  Resolved
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                  Resolved

                  Address: SAHEED CHOWK RANCHI
                  Website: Bsnl.co.in

                  Respected sir/maim
                  my name is rahuul kuumar pandey from ranchi
                  on dated 24/01/2022 i had gone to bsnl ranchi office to get this number port into bsnl [protected] but after a week its not been activated till date it takes only 3 days to port the number but i am facing issue in activating my number when ever i am dialing 1507 its showing error on screen
                  the bsnl office staff are not giving satisfactory answer please help me sir i am weeping while writing this messege please help me its going to be a week but my number is not active kindly help me
                  sincerly yours
                  rahuul kuumar pandey
                  Sep 6, 2022
                  Complaint marked as Resolved 
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    T
                    tapshya
                    Jan 29, 2022
                    Resolved
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                    Resolved

                    Address: MARKONA,SIMULIA BALASORE ,ODISHA
                    Website: google

                    UPC cannot be generated as there are subsisting contractual obligations with your service provider.Please conact your service provider for further assistance
                    Jan 29, 2022
                    Complaint marked as Resolved 
                    Pls solvr the problem as soon as possible
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    My number is [protected]
                    Pk12142's reply, Feb 2, 2022
                    Hello apka UPC code aya mem
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                      T
                      Tanya_s16
                      from Agra, Uttar Pradesh
                      Jan 29, 2022
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                      Dear Sir/Madam,

                      This is to inform you that there is a BSNL telephone pole in front of my house which is not being used. This pole is causing a lot of parking problems for my vehicle. So I kindly request you to remove or relocate this pole at the earliest. My Complete address is mentioned below along with my contact details, and photographs of the pole

                      Address: 13/102 Paktola Tajganj Agra Uttar Pradesh
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        M
                        mateen rasool
                        Jan 29, 2022
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                        Address: Devipora near Khan Fertilizers Devipora Road, Devipora Harduturu Anantnag
                        Website: BSNL

                        As we are aware that BSNL was the first Telecommunication company to Introduce Mobile Services in Kashmir. But day by day company lost its subscribers only due to poor network coverage. My request is despite having Bsnl sim i can't make a call because of no network . I request BSNL Circle J&K to please upgrade our Area Chittisinghpora Devipora Anantnag Pin code 192201 Kashmir to gain more customer base. Please took up the issue with Bsnl to improve their services in our area. Thanks
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          pallavnawani
                          from Srinagar, Uttarakhand
                          Jan 27, 2022
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                          Address: Srinagar Garhwal

                          We have requested BSNL to remove our landline since 27 Jan 2021, also we have deposited our landline phone. But till now we have not received our security deposit.

                          Also Mailed them so may time on below emails but no wen responding

                          [protected]@bsnl.co.in
                          [protected]@bsnl.co.in

                          Attaching Receiving From BSNL
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Pritam Paik
                            from Port Blair, Andaman and Nicobar Islands
                            Jan 27, 2022
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                            Address: Port Blair, A & N Islands

                            I want to port my BSNL SIM to Jio for that i have requested UPC number which is required to Port mobile number. But after trying so many times still it is showing :-

                            Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Y
                              Ysk004
                              from Banda, Uttar Pradesh
                              Jan 23, 2022
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                              Bsnl network never work. And now when i recharged one years plan its not working and whole is wasted
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                J
                                Jyoti Sao
                                Jan 22, 2022
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                                Address: AIIMS BHUBANESWAR, Patrapada, Bhubaneswar, Odisha, 751019

                                Currently I stay near AIIMS Bhubaneswar. And I am using bsnl network. But the network here is not good and on call voice delivery is very poor quality. I can't understand what the other person is saying.
                                Please resolve this issue. So many people are here who have bsnl sim and we are facing a lot of problems because of bad voice quality on call. It needs to be resolved soon.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Nitinj2810
                                  from Mithapur, Gujarat
                                  Jan 21, 2022
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                                  Address: Swq 67 Tata Township Near Ashapura Temple Mithapur Gujarat okhamandal devbhumi dwarka 361345

                                  Problem not solved of network issue permanently doing many times complaint still the problem is same
                                  Due to no network online work or registration work or bank work or OTP work or government work is pending
                                  Everytime do complaint after that network come for few days after that same issue again do complaint
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Jan 21, 2022
                                  Updated by Nitinj2810
                                  Worst network experience in our area
                                  Jan 23, 2022
                                  Updated by Nitinj2810
                                  Again same condition one day network after complaint
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                                    M
                                    Mvk Vamsi
                                    Jan 20, 2022
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                                    Address: Andhra Pradesh

                                    Hi, The number [protected] isn't receiving any incoming calls saying insufficient balance. Kindly suggest the required recharge amount that needs to credited to the number for activation or the alternate method if exists any.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      pramodnarayan
                                      Jan 19, 2022
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                                      Address: 99/4A, Bull Temple Rd, Mahantara Lay Out, Kempegowda Nagar, Bengaluru, Karnataka 560019

                                      Hello,

                                      My name is Pramod. I am writing this complaint to report that BSNL has been wrongly charging for Broadband connection since 2015 for the landline number (+9180266**706).

                                      To clarify, we have NEVER subscribed for Broadband on this number. We did have a BSNL broadband connection in the same house, but that was for a different number under a different name.

                                      I request BSNL to provide the following information and issue a full refund for wrongly charging us for Broadband.

                                      1) When was the request to install Broadband on the below account number?
                                      2) Who requested the installation of Broadband for the below account number?

                                      Details:
                                      Account Number: [protected]
                                      Invoice Number: SDCKA[protected]
                                      Plan: 703551/BB-BBG390 CS19/ Spwws 256 kbps to 2 Mbps
                                      Charges- INR 329 per month.

                                      Regards,
                                      Pramod
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Harsha2121
                                        from Dudhnoi, Assam
                                        Jan 18, 2022
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                                        Address: Dudhnoi, Goalpara, Assam, 783124

                                        Unable to play competitive games online due to packet loss, high ping/ routing issues. I'm getting around 80 ms ping along with 5-8 % packet loss in Valorant Mumbai server when I should be getting around 55-60 ms. Rest, YouTube, etc is running fine.

                                        No.:[protected]
                                        Area code: 783124
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