Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hereby, I, Swapan Kumar Nath, would like to inform you that I am an ex-employee of BSNL. As a part of my benefits, I was allotted a rent-free telephone (Acc. No. [protected], Customer ID. [protected], telephone no. [protected]) since BSNL was launched with 300 free calls per month. However, I do not make any calls from it as it is mostly dead.
I had a Broadband modem registered through this number, which I have surrendered on 30/7/2018 and had paid the bill of INR 673/- on 23/8/2018, according to the bill generated. After that, till June, 2020, NIL bills were generated. However, in July, 2020, a bill of INR 1770/- has been generated, demanding a one time charge of INR 1500/- with INR 270/- as the GST. As a retired BSNL employee, I feel this bill is unjustified as I enjoy a rent-free telephone. I am attaching the photos of my bill, my allocation of free phone and the complaint mail that I had sent to BSNL. Your interference is solicited

We opted for BSNL Broadband in Pune home. It's been 1 month gone since the application and no one is coming for the installation and activation.

When called they give fake reasons. Sometimes they say the technician is on leave, sometime he is not well, sometimes they are not available, sometimes router not available, sometimes they even say we are coming today but no one comes up for the installation.
Looks like BSNL is not at all interested to do any business in Pune.
We are shifting to Airtel or Jio now.

I have purchased the BSNL fibre broadband connectivity for 200MBPS and paying monthly 1500Rs. But the broadband not at all working getting speed of 20MBPS which is too low and unable to work with this speed. Raised complaint but you resolved it without my consent. It would be great if you check the problem and resolve the issue.
Tel. No- [protected]

I don't know what happened. First there was low network.I complained for it.Now it is not even showing network.I don't know what I have to do

Hi

This is Karthik from hadapsar pune i am using 4 bsnl landline last 7 years, but last 4 month i facing compilate for bsnl and i lodge complaint also but no any one response for last 4 month and i am also visited nearly 4 to 5 times for Hadapsar BSNL office near Industrial area but no use, so i decide walk out to bsnl

If any responsible person please contact me and below mentioned my contact details

Name : Karthik s s
Mob : [protected] and [protected]

This is to inform you that I am a resident of Kenjanur, Ikkarai Negamam Post, Sathyamangalam Taluk under Erode district of Tamil Nadu. The BSNL mobile tower is not nearest to my house. the network service tower is very poor.

It will be a pleasure for us if the concerned authority takes the actual step to solve the problem.

Thanking You

Dear Stashfin team,

My lone application is successful. Lone amount and EMI schedule is showing in my app but the lone amount not credited in my account
So please check and resolve the issue and transfer the amount ..

Thanking you.

Severals attempts were made to reach out the customer care @1503 and [protected] ( Toll free).But CSE says they cannot do it at their end because I have reached MH instead Jharkhand .I wonder why this company still exists it should be shut down long ago.Not a single phone number neither any email is working.

I never knew, to block a sim to avoid unauthorized usage is such a tiresome job.

Please assist me to block...

Recently I have come from jio to bsnl and yesterday I have lost my jio network and did not get bsnl networks. Then after some time I got network in bsnl sim. But when I try to make a tele verification call, they ask me that the service is not available at this moment. Now how I do activate my number. Number which has port [protected] and my other contact number is [protected]

Dear Sir/Madam,

With extreme displeasure, i want to convey that services of BSNL are very poor and third class.

My bharat fibre landline number[protected] is not working from last one month.
After many complaints around 8 to 10, someone came to check and told there is issue in line.

Even after so many complaints, the issue is not yet resolved but after every complaint, a day after i get sms message that your complaint is resolved when actually problem is not corrected/ resolved.

If your complaint resolution system is only working online and no actually solving the problem, it is shameful and disgusting.

I am not going to pay any bill for the next month as i have not got any services and network is not functioning.

I request you please disconnect the phone as i donot want your useless services anymore.

Regards

Dr Surinder Kumar Goyal
Senior CMO
Safdarjung Hospital
New delhi

Residential address

B 405, kanishka towers
Sector 34 Faridabad
121003

Mobile [protected]

I cant Recharge my sim and here was no call and sms

My bsnl sim card is showing no network from yesterday. I even recharged yet my mobile data also doesn't work when network is there. Now from 2 days no network... Coming only for few seconds... I am not able to make or attend calls bcoz of ths.

I am receiving blank calls from the below metioned number [protected] at least twice everyday.

I request you to please register a complaint against the number [protected].

Hello Sir,
I am getting so many wrong calls from some of toll free numbers([protected], [protected],[protected], [protected])'.I have requested and mailed so many times, customer care numbers also "198" which they provided not connecting its strucking in language selection,
This landline is taken for office purpose, due to this wrong calls I am loosing genuine customers.I am requesting you to help in this case resolve my issue positively.
Regards

I want to port my bsnl sim, i send message from my number to 1900, but the message not send, i want to port it immediately, please do the needfull

From today morning my bsnl sim is not working .I tried many timez removing cleaning and putting back in my device and also in other device, but not working at all. I checked sim card validity it is okay even i recharged and extended validity also .my device is perfectly working.

Yesterday I've done a recharge in my bsnl number and today when I'm calling any number it's saying please recharge ur number kindly look into the matter and resolve it as soon as possible. As I'm not able to make a call.

Due to lockdown restriction, I stayed from my house and studied there, I needed a broadband connection to utilize the online classes.

I went BSNL office in my area for a new FTTH connection, they told me to contact the field officer .at that time he was not in the office.so i contacted him he told me to remind him the next day.so that he could visit the next day. next day I called him he said he will come. But He wasn't .I waited for a week and called him.he told the same. I waited for three weeks. No response.

Then I registered online through BSNl portal. Booking ID : EB[protected]_259713.I got the message that a Field officer will contact me. I got contacted by agents by BSNL. I paid him money Rs.4000/-. it's been five months, no progress has been made.
I got mentally frusturated by BSNL.

whenever I contact them about my FTTH connection, there are no responsible answers from the BSNl.

I have to port to some other service provider as BSNL signal is not coming in Gurgaon. I am not sure ...might be roaming as now bad of Bsnl.
But now again problem is that porting message is failing to send even i go to my house roof and catching with single tower ! Messages are sending to any other number but not to 1900, so that i can opt for porting !!

Also, BSNL customer care is very rude and not providing solutions, they simply talk like roboat and cut the phone immediately !!!

Need help otherwise i have to close my very old mob. number and go for new connection/number !!!

Hello,
I booked BSNL fiber in the month of August. The agent took advance as well. Till date no connection has been provided. The agent rarely pick calls and mostly gives excuses of technical fault for delay.

Please help.