Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
Resolved
6087
Unresolved
9866
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 566

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vijjukaruna
from Adoni, Andhra Pradesh
Report
Copy

cancel my subscription

Address:Visakhapatnam, Andhra Pradesh

Please cancel my Subcription in bsnl games on demand
user name: davidsanjay...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
soumendra_78
from Patna, Bihar
Report
Copy

Broadband is not working

Address:West Bengal

Dear Sir,

My Broadband connection is not working.

After several follow-ups with local BSNL office no result.
Even no one lift phone during office hours to lodge complaint.

I am really suffering.
Even my landline connection sometimes go down & becomes noisy.
Lodge compleint through 198. But complaint ticket gets cleared without resolving the problem.

br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vajoseph
from Tiruvannamalai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Number Portability (94480 43429) from BSNL to IDEA

Address:Bangalore, Karnataka

I had requested for Mobile Number Portability from BSNL to IDEA. All relevent documents was submitted by me to IDEA, then to BSNL, here at Bangalore in the first week of Feb 2011.
On 8 Feb, CELLONE customer care, requested on tele, reasons, which I had given them. Please peruse my CELLONE Bills for the past year, you will find that the Usage charges is just around Rs. 5 or less, whereas The Fixed Monthly Charges is Rs. 325. Useage...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
damani.vishal
from Pandua, West Bengal
Report
Copy

wrong street number printed in my telephone bill

Address:Howrah, West Bengal

sir,
my postal address is wrongly printed in my telephone bill so i can't get my telephone bill.Every month i have to take out the duplicate bill from internet.Pls change the address in my telephone bill. It is '2'Kundan bye lane instead of 'Z' kundan bye lane.It also creates a problem as a proof of address. pls change the strret number in my bill as soon as possible.my number is 26457296 and consumer id is[protected].br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suleman kerketta
from Bhubaneshwar, Odisha
Report
Copy

Messages of love tips from 59595

Address:Jajpur, Odisha

Dear Sir,

The Mobile Service Provider 59595 activated some service as free trial on my mobile. Later on they subscribed it without my permission. Since last few months 59595renew it without permission and charge money from balance. It looks as the company is adopting illegel ways to earn more profits.Please Deactivate services of 59595 and refund money. Also ACTIVATE DO NOT DISTURB SERVISE to get rid o[censored]nwanted SMSs.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
psharma25
Report
Copy

BSNL Landline - Unique ID

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,

My landline connection is very old and at that time there was no concept o[censored]ID so I was not allotted one. Later when i was trying to register my telephoen number online, i was facing the issue with UID as my bill does not reflect UID in it. On enquiring with the exchange also it was of no use.

So in case if you can let me know my Unique ID for my BSNL connection then it would be really helpful.
Connection...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikas kulhari
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance reduction

Address:Jhunjhunu, Rajasthan

I'm vikas with mobile no [protected] i gave a complaint regarding balance of 80 rs from my account on 7 march 2011and 40 rs. on 8 march 2011.
I'm customer for BSNL from last 5 years.
I called customer care but they couldn't tell me about my balance reduction.
Please solve my problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sandyhotshot
from Mangalore, Karnataka
Report
Copy

Amount deducted unnecessarily without any request

Address:Bangalore, Karnataka

Hello Sir,
I am a BSNL 3G customer of Karnataka with mobile number [protected].
On[protected] I was surprised when i received a message that 25.00 Rs. has been deducted from my account and i am been subscribed to GANDHIJI30, which i have never subscribed or sent any request for that. When i called BSNL customer care on the same day and complained about it, they said that they dont have more information about it. They said that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohanmasiyavar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ignorance of staff

Address:Bagalkot, Karnataka

PHONE LINES ARE NOT WORKING PROPERLY I HAD COMPLAINED IN OFFICE BUT SINCE FROM LAST 2 MONTH I AM GETTING THE PROBLEM SO PLEASE ENSURE TO CORRECT THE PROBLEMS FACED BY ME...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
visha96
from Pune, Maharashtra
Report
Copy

Change of mobile service provider without any portability request

Address:Vadodara, Gujarat

Dear Sir,

I am Vishal Joshi. My BSNL prepaid mobile number is [protected]. I am using BSNL Prepaid mobile since last 1.5year. I have never given any kind of mobile portability request to any service provider but after my number is being transfer to Bharti Airtel mobile service. I don’t know how it happens. I haven't given any kind of service change request through paper document or mobile message.

Since...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepakgarg22784
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BILL PAID IN ADVANCE BUT PHONE OUTGOING ARE BARRED

Address:Kurukshetra, Haryana

RESPECTED SIR,
i had taken the broadband annual 7490/-plan for my business from 24th march 2010 to 24 march 2011. & paid the amount of the bill with the bill of april 2010 of rs. 8317/-, receipt no. KRLPHW[protected]. But bsnl added these charges again in the bill of june 2010. From that time to dec 2010 bill is not made correct by the bsnl & bill is coming with every month charges as 9277/-....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikita kamat
from Patan, Maharashtra
Report
Copy

failure in connection

Address:Satara, Maharashtra

I,Mr. Umesh.P.Kamat, am a resident of Prathamesh Colony, Vidyanagar, Karad. My landline number is[protected]. It has been more than a month that our landline has got diconnected despite of payment of bills on right time and often complaints to the BSNL telephone exchange.
So we request you to please look into this matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
monalisa.sen11
from Asansol, West Bengal
Report
Copy

WITHOUT PERMISSION MONEY DEDUCTED MY BALANCE

Address:Bardhaman, West Bengal

Dear Sir/Ma'am,

On the date of 12th January 2011 with out my intimate Voice mail service was activated on my number ([protected]) and deducted 30 rupees on my main balance. I have submitted the complain same day (12.01.2011 at 7:43 pm) and the customer care executive booked (complain docket no A12WB61367) the complain.After one month asked the customer care regarding my complain they told that it will solve as soon as...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jayanandrao
from Mumbai, Maharashtra
Report
Copy

ACTIVATION OF PREPAID SIM

Address:Bangalore, Karnataka

I have submitted an application for converting the post paid mobile connection to pre paid mobile connection to BSNL AMENITY BLOCK, Bangalore on 04.03.2011. The BSNL has collected upto date bill and handed over a SIM. Inspite of continuous follow up with various authorities, including DGM, Marketing - Mr Krishna Murthy[protected] there is no response from the authorities. This has caused great inconvenience to me both in terms of my personal...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anantgawale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming and outgoing call details

Address:Latur, Maharashtra

My bsnl cell no. is [protected], Latur, Maharashtra.

So i want last 3 month call details of outgoing and incoming in my Email id.

My Email id : [protected]@gmail.com...
Helpful
2 other people found this review helpful
2 found this helpful
148 Comments
Report
Copy
S
sadiqmehrab
from Delhi, Delhi
Report
Copy

LOVE SMS activated without my consent

Address:Kollam, Kerala

A flash SMS service on LOVE TIPS got activated in my mobile number ([protected]) on 8-2-2011 from the number +5123430 without my request or consent and money is deducted from my account automatically.

I requested to cancel the LOVE TIPS service through BSNL customer care on[protected] Complaint docket number [protected]). The service in not activated till today in spite of many complaints registered.

I want the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nasir1979
from Karimnagar, Telangana
Report
Copy

Amount debited to Bank Account but top up to Mobile not provided

Address:Hyderabad, Andhra Pradesh

Rs 500 each for two BSNL prepaid mobiles top up was charged to my ICICI Bank Account. But no top was provided even after more than 3 days.
Transaction Nos.[protected]/1009 dt 5-3-11 and
Transaction No.[protected]/1009 dt 5-3-11 both for Rs. 500 each.
Is there some body to monitor and arrange to refund my hard earned money?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mukeshjain1978
from Mumbai, Maharashtra
Report
Copy

Mobile Number Portability

Address:Gujarat

Dear Sir/Madam,

I had applied fro MNP For BSNL to VODAFONE they are not allowing to port out from BSNL to VODAFONE.

Replied the reason that i am having contract with BSNL. my bsnl pre paid mobile number is [protected].

I want help from your side. Please help out.
Warm Regards,
Mukesh Jain....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunilpadimannil
from Betul, Madhya Pradesh
Report
Copy

deactivate job alert

Address:Pathanamthitta, Kerala

i am constantly getting job alert from 56505 and a deduction of RS20 is being done from my mobile
no [protected].pl help me to deactivate monthly subscription for job alert immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sundar_bisht
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband internet

Address:Gurgaon, Haryana

dear sir,
my broadband internet connection is not working since last 25 days on landline no.[protected]. there is no response on toll free 1500/1504 (.) request to kindly get it restored (.)
tks
regards
ssbisht
palam vihar...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services