Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 568

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sharadm005
from Kichha, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network coverage

Address:Jaunpur, Uttar Pradesh

aapka network bahut hi kharab haiiiii baat karte time to call cutnaaa aaam baat haiii,mera no [protected] hai,akshar sham ke time call to lagti hi nahin,keval 4km ki doori par bhi khule aakash ke neeche bhi tower nahin pakadtaghar ke ander ki to baat hi chooodiye ,plz ye sahi karwaiye ,

sharad mishra...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
riteshji04
from Bengaluru, Karnataka
Report
Copy

Improper & painful service

Address:Bangalore, Karnataka

Dear sir,

i liked the bsnl service from past 4-5 years. i had been using bsnl's gsm prompt service. i hoped the 3g services also to be the best. but after i underwent a painful and harrassing network connectivity of the 3g, i am planning to discontinue the subscription. I brought a 3g data card with a 3g sim from bsnl office in bangalore. the service was good for the first 2 weeks. then there it started, disconnecting...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ankitdhanraj
from Chandigarh, Chandigarh
Report
Copy

Bsnl landline is dead for 3 weeks

Address:Lucknow, Uttar Pradesh

Dear sir,
My telephone no. is[protected] is dead for 3 weeks. Am doing regular complaine for sharda nagar exchange i lodged the complaine on 198 and was alloted complaine no. is w6932. i had also told this to my sharda nagar incharge Mr. Gupta ji..please solve my problem....do something!!!!

Shiv lal
1/97 Ruchi Khand - 2 Sharda Nagar Lucknow.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajkb85
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNIQUE ID

Address:Haryana

Sir,
My land line no is[protected] and despite all kind of efferts am unable to obtain my unique ID for online payment of my bills/
Raj...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
Santosh ji
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess Billing

Address:Hyderabad, Andhra Pradesh

Excess Billing (Broadband)...
Helpful
1 other people found this review helpful
1 found this helpful
119 Comments
Report
Copy
T
tanuj15
from Saharanpur, Uttar Pradesh
Report
Copy

We are getting suffered from BSNL worst of the worst services

Address:Muzaffarnagar, Uttar Pradesh

Dear Sir,
BSNL is the providing worst of the worst services. Telephone line remains mostly noisy. Broadband speed is not at up to what is being promised. BSNL officials say it is 250 kbps & divide it by 8 will be the speed a consumer will get. What is it.
BSNL office at Muzaffarnagar New Mandi is responsible to resolve Internet related problems & Shiv Chawk office is responsible to resolve Telephone connection related...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
subhadra mishra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money automatically deducted from my mobile

Address:Khordha, Odisha

I have not subscibed for the cricket news. But msg come that ur last call cost is Rs. 30 before 20 days. but again yesterday msg come from 56505015 that thank u for continuing monthly cricket. How it happens. I don't want this news.Plz unsubscibe it immediately. And why automatically it happens. Already i lost Rs. 45. U have no phone num for complain also. So unsubscribe that quickly. When i will got the msg for unsubsciption? The tollfree...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
smartanshul
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

block sim

Address:Lucknow, Uttar Pradesh

sir/mam,
I have lost my sim somewhere so please block my sim atonce to prevent from the fraud.my cell no. is -[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
73 Comments
Report
Copy
K
ketan n.shah
from Mumbai, Maharashtra
Report
Copy

Recharge Balance could not able to use.

Address:Ahmedabad, Gujarat

My Pre-paid Mobile No.[protected].

I have recharged for Rs.55/- before one week.(i.e.on Dtd.25.02.2011)

Immediately after recharged my balance surprisely gose to negative due to some technical problems of BSNL.

During one week Soo many complaint done to BSNL Customer Care No.24365, but there is no positive results & till i am not able to use my recharged balance.

You are requested...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
V Koteswar Rao
from Varanasi, Uttar Pradesh
Report
Copy

UNauthorised deduction of amount from main balance

Address:Nabarangpur, Odisha

My main balance from My Mobile Number-[protected] is deducting every week by renuing unwanted love trips
to girls.I repeatly requested the Custoremer care No-1503 waiting online for 20 to 25 minutes.I requested to keep my number under DND and sent SMS to 1909. But the message status is showing as pending.I finally deceided to shift to some other services i.e airtel or vodafone so that we can lodge complient by EMail....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
papandas
from Darjiling, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Link Unstable

Address:Darjeeling, West Bengal

Hi,

My name is Papan Das, and I am from Champashree Anchal, Siliguri... My Land Line Number is[protected]. After, continues complaining, and numerous amount of messages left for the server, its still hard for me to recognize what the other person is talk over my Landline Phone, Moreover, my Broadband Connection is never stable, specially during Day Time. Its like, for last two month, it became a daily rotten for use now....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
PGM
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non functioning of telephone

Address:Pathanamthitta, Kerala

The General Manager
BSNL
Tiruvalla

Phone No.[protected] Complaint No. F 715 dated 24/2/2011

Dear Sir,

This is regarding the telephone NO.[protected] which is not working for the past 7 days and refer our complaint No. F-715 dated 24th February 2011 . We regret to inform you in spite of repeated visits to the local exchange at Ayroor , no action has taken so far to rectifcy...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gothwaldkskn
from Madhoganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON INSTALLATION OF LANDLINE PHONE

Address:Jaipur, Rajasthan

DEAR SIR, I WOULD LIKE TO SUBMIT THAT I APPLIED FOR BSNL LANDLINE AND BROADBAND CONNECTION ON 26.01.2011. THE TELEPHONE EXCHANGE IS AT JHOTWARA JAIPUR. MY LEAD ID IS RJJAI [protected], ORDER No. IS [protected] AND DEPOSITED Rs. 500/- AS SECURITY AND Rs. 500/ AS AN ADVANCE CHARGE FOR BROADBAND BILL. THE CONNECTION COULD NOT BE ACCOMPLISHED BY BSNL TILL DATE.
KINDLY LOOK INTO THE MATTER.
DINESH KUMAR GOTHWAL, 36 BHOMIYA...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
dilipgadkar
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Callback Service- Non attendance

Address:Thane, Maharashtra

BSNL Cellular service is becoming worst day by day. If you call a number the number is conected, however, the call drops after 15 to 20 seconds and you are charged accoring to tariff. Similarly many times if you call a party you can hear parties voice but the party does not hear your voice. In that case you have to hang up, however, you are charged according to tariff.Some times it is vice versa. Especially in the evening time if you call...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amitroy_2001
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EVDO Service - Worst Customer Care

Address:South 24 Parganas, West Bengal

Dear Sir,
I am an EVDO Broad Band User from June 2010. It was working fine (though very slow as compared to claimed 2.4 MBPS speed). I moved to Chennai in 19/01/2010. BSNL was giving huge advertisements about all India roaming and free usage of EVDOs in all cities. But my EVDO stopped working in Chennai. It was not connecting and a message was given " the remote computer did not respond" and the singal was becoming a "X"....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
plib123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do NOt Disturb activation

Address:Jabalpur, Madhya Pradesh

I tried to contact customer care but i had ot wait for 15 mints or more but unable to connect to the executive and always my call on wait.
Kindly make applicable "DO NOt Disturb" service on my mobile, i do not wish to receiver any offer/information/recreation topics from BSNL
Thanks
Ganesh Prasad Vishwakarma
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Palas Gupta
from Pune, Maharashtra
Report
Copy

Don't use land ph. still bill coming

Address:Howrah, West Bengal

I am in outside of WB, my mother at home, she don't use BSNL land line from Oct'2009, Handset is totally detached from the connection, several time she inform BSNL people to disconnect the line, they always tell that we do that, she is not in a position to go to office and give a written as because she is suffering from cancer. Still BSNL send a Rs. 275 bill on a monthly basis, I can assure all that we don't use our land line....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vgmouli
from Ponnani, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GAMES PACK ACTIVATED

Address:Coimbatore, Tamil Nadu

I AM G.CHANDRAMOULI,RESIDING AT 325/34 RICH FIELDS, SF-3.,PARSN SESH NESTLE CAMPUS,COIMBATORE -36.
MY LANDLINE PHONE NO:2324625.
GAME WAS ACTIVATED WITHOUT MY CONCENT.
I HAVE INFORMED TO NEARBY TELEPHONE EXCHANGE -RAMANATHAPURAM.(COIMBATORE).
TILL NOW IT WAS NOT DEACTIVATED.
THIS IS VERY MUCH IRRESPONSIBLE ON BSNL PART.
THANKS,
G.CHANDRAMOULI...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
eapenmathai
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL landline complaint

Address:Pathanamthitta, Kerala

Sir,
My(Eapen Mathai) BSNL landline is not working for more than three days. I have called the BSNL exchange that is Kunnamthanam, Kerala exchange but they give some ecuses saying we will come today. for more than three days I have been waiting. I have also registered the compalaint at BSNL customer care and they gave me docket number and the number is[protected]. I have been tracking this number but the staus says...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
P
prasad.dh
from Noida, Uttar Pradesh
Report
Copy

BSNL online 3G Data recharge problem

Address:Bangalore, Karnataka

Sir,

I have made a recharged my mobile from BSNL online recharge site for the 3G Data recharged for 275/- to get 250 mb worth of internet browsing on my 3G mobile connection. the mobile number is [protected]. the recharge was success full and the mount is debited from my bank account. I have also received the confirmation message stating the recharge was success full for the amount 275/- with the Ref No: [protected] on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy