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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 584

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S
ssj_dce
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline for broadband not functioning from May-2010

Address:East Medinipur, West Bengal

From :
Shyamal sovan Jana
S/O - Haripada Jana (Consumer)
Vill & PO - Chongra
PS - Moyna
Dist. - Purba Medinipur
PIN - 721629
Phone[protected]Which is not functioning)
Email - [protected]@yahoo.com

I am a customer of BSNL land line having the facility of Brodband (Customer ID - [protected], A/C No [protected], Phone number [protected]). Now the phone has not been...
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A
amjadalip
from Mannargudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband Speed

Address:Nashik, Maharashtra

My telephone no :[protected] BSNL Broadband Nasik , Maharashtra , As per the plan which I have taken I should get 4mbps speed ( 900 uld home plan ), but I am getting only 30 kbps speed,
and no one in the bsnl is solving the problem behaving arrogantly and not picking the phone......
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M
malhotrar
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very very slow speed or nil speed at times for bsnl 3g data card.

Address:Hisar, Haryana

i had purchased a BSNL 3 G data card -- based at Hissar , haryana -- Hissar city at sect 13 & Mahavir Colony. I have never been able to get desired advt. speed for my card. avg. I am getting is 0.05 mb/s. Further to add to your discomforts it gets disconnected off & on.Despite of complaing at all levels hardly any thing has moved.
I had called there SDO Mr. Sushil johar & there AGM Mr. Jakhar no. of times but of no use........
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M
manomano
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscription of wap service"hot model of the day"

unsubscrption of wap service"hot model of the day"
sir,
i am a user of bsnl mobile no [protected]. few days ago i subscribed wap service"hot model of the day"from bsnl gprs services.i got a message from 58888 to unsubcribe service they sent a url http://203.199.70.160/site/t.jsp?i=744 but this url not open on my phone.so i can not unsubscribe this service i want to unsubscribe this wap service.i already sent...
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R
radijain
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not shifting telephone connection line to new residence

Address:Gurgaon, Haryana

We were using BSNL LANDLINE AND BROADBAND services at our residence in DLF Gurgaon. We had applied TO SHIFT our TELEPHONE LINE from DLF to SECTOR -15, in the begining of NOVEMBER, 10.
Till date January,11 WE have NOT BEEN GIVEN THE TELEPHONE CONNECTION.
OUR OLD TELEPHONE (LANDLINE) NUMBER IS:[protected].
IN THE NAME OF - RAADHIKA SINGH W/O VIKRAM SINGH
PLEASE SOLVE OUR PROBLEM URGENTLY.

THANK...
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A
Anilkumar.B
from Ongole, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BROADBAND CONNECTION DISCONNECTED

Address:Kollam, Kerala

I had applied for BroadBand connection in September 2010 and Modem and other accesories installed on 30.10.2010. But I was not received connection till 1st week of December, 2010. A Bill for Rs.1800/- received by me were paid on the assumption that the connection will be received soon. On my thourgh complaint I received Net connection only for 5 days djuring the month of December, and thereafter no connection has been received. Kindly...
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D
Dr Manoj Dublish
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone is dead

Address:Meerut, Uttar Pradesh

My landline BSNL number[protected] is dead since last many days and after registering complaints it has not been attended by BSNL authorities of Meerut....
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P
Prabahakar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shifting of Telephone No.2362558

Address:Thane, Maharashtra

Dear Sir,
I have submitted an application to shift my Phone No.2362558 from Katemaniwali to my new flat at Chinchpada on[protected] at Kalyan West Customer Care Office. That time they have promised that it would normally take 3-4 days. However, after several follow-up, it is understood that due to technical problem it is delaying. If I booked for new connetion from other sources it may take 3-4 days. In above existing line I am using...
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D
dhanishkm
from Thiruvananthapuram, Kerala
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Complaint not attended for a month

Address:Thiruvananthapuram, Kerala

My landline connection, coming under medical college exchange, works for 2 weeks and does not work for the next 1 month or more than that. As usual I raise complaint, there won't be anyone coming to our house... I usually see the "line men" in our area and informs them about the complaint that I raised. Though people are at home after 1 PM, these guys complain that whenever they come, there is no one at home. If they say they...
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N
Numal
from Ramnagar, Uttar Pradesh
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Internet Recharge

Address:Ranchi, Jharkhand

Sir,
I have complained regarding Mobile internet traiff fraud recharge on 23rd Dec. 2010 at Marketing Division in Ranchi Jharkhand. Mr. Dhananjay agent of BSNL Ranchi Division. I said him to do recharge for for Mobile internet traiff for six month Rs. 555/- but no SMS or no charge has done, on demand I paid the same amount. He did froud to me.

Numal Kacho
[protected]...
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A
anil33ptm
from Kaveripattinam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

land phone

Address:Kollam, Kerala

my land phone no [protected] is dead ihave complaid in sevaral times no response...
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praveen chennai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

speed

Address:Kanchipuram, Tamil Nadu

Hello 3G users
Pls do not believe of the advertisement going on our television ......faster than our thoughts.....its download speed is just 10kbps.....that is to download a 20mb file ...u have to wait for 1.5hours....wat the bsnl people doing.....recently i tried to update my mobile ....and shocked about the speed of bsnl 3G...wat to do...india will never grow in the technology...where the whole world is working on 4G .....v even...
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R
rsvarma
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACTIVATION

Address:Chandrapur, Maharashtra

I PURCHASED A BSNL 3G SIM CARD ON TUESDAY[protected], INSPITE OF THAT MY SIM CARD IS NOT ACTIVATED, IT PLAYING A MESSAGE OUTGOING AND INCOMING CALLS ARE BARRED FOR THIS NUMBER, BUT WHEN I CHECKED THE BALANCE IT SHOWS RS. 150/- AND VALIDITY UP TO[protected], PLEASE HELP...
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B
BIJU PAPPACHAN2006
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Response of BSNL Exchange Anchal DEO

Address:Kollam, Kerala

From
Rank HAv
Name Biju Pappachan
Unit 40 Arty Div Signal Regiment
C/O 56 APO
Phone [protected]
email ID : [protected]@gmail.com

Respected sir,

With due respect and humble submission i wish to submit the following few lines for your kind consideration and favourable action please
Sir, My father in laws landline No is [protected] is not working...
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GOURISH MAZUMDER
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OVERCHARGING

Address:Kamrup, Assam

Dear concern,

I an a BSNL prepaid user for than 3 yrs.I am getting problem from the overcharging of call rates and sms rates since last ONE MONTH. I have more than thousand times to contact customer care but failed to resolve the problem.
So, I have knocked the door of your forum. Please help me if you can in any way.

Regards,
Gourish Mazumder
BSNL prepaid no. [protected]
GUWAHATIbr...
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S
sharaf1134
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No Customer Support

Address:Kozhikode, Kerala

We have a landline telephone connection under Mooday exchange with telephone number[protected] has not been working from june 2010. We registered a complaint in june 2010 itself.Several times we had chat with concerned line man and JTO.But i think that was not the way a person like JTO should behave to the customer. i feel really dispponted to say that these people are absolutely irresponsible,inefficient and unproffesionalist. If it was...
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R
RAJAPPATHANGAVEL
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No connectivity - Broadband

Address:Kanyakumari, Tamil Nadu

Sir,

I am having BSNL broad band connection for the last six months .Always the connectivity is poor. Now for the past fifteen days it is not getting connected at all. I request you to rectify the problem permanentny.


Connection details

Name ; T. Rajappa

Tel.No ; [protected]

Address ; 1A/19 Holy Cross Nager

Near...
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S
satyanarayan.nanda
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of charges for unsolicited subscriptions

Address:Sambalpur, Odisha

Dear Sir, On 31.12.2010 I received two SMS messages in my Mobile Phone bearing No.91-[protected] one from No.56505 thanking me for subsribing GOVT JOBSPacks and intimating me to have been charged Rs.20 for 31 Days and for deactivation, CAN GOVT to 56505. The other message is from NO.56505020 again thanking me for subsribing GOVT JOBS and intimating me to have been charged Rs.20 for a month besides advising me to SMSHELP SUB to 56505 for other...
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R
rajdeepak
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet service

Address:Varanasi, Uttar Pradesh

I AM USING BSNL 2G INTERNET SERVICE FOR LAST 13 MONTHS
BUT THE INTERNET SPEED IS MUCH POOR AGAINST THE ADVERTISEMENT OF THE BSNL INTERNET SERVICES CONNECTING PEOPLE.... THAT SHOULD BE DISCONNECTING PEOPLE AND MAKE A PERMANANT DISSTANCE.

OHHHHH GOD ITS THE LARGEST TELE COMMUNICATION NETWORK IN INDIA AND BY THE GOVERNMENT OF INDIA, BUT UNFORTUNATELY IS THE UNPRODUCTIVE AND USELESS....
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S
skirats
from Amritsar, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL

Address:Amritsar, Punjab

i am a very old user of BSNL landline phone...no. is 2585677 in amritsar...
from last two years there is noise disturbance in my phone line.....i have compliant about it lot of time in BSNL nearest exchange.... but all in vain...at every time they told me this time your problem will sort out but nothing is happened......
i have also broadband connection on this no...and due to that humming the connection breaks after few seconds.....i...
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