Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Mar 29, 2026
Complaints 15979
Resolved
6091
Unresolved
9888
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 584

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
akhatei
from Aurangabad, Maharashtra
Jan 11, 2011
Resolved
Report
Copy
Resolved

Address: Malkangiri, Odisha

Sir,
I am to say that the SSA, Malkangiri has 2 nos. of Broadband connection on of that is yearly plan with Rs. 36000 with all tax we are paying but 15 days of the month the connection is not supplying by the Telecom and the connection is supplying rest 15days is very slow according to the plan.


Programmer,
SSA, Malkangiri
Ph:[protected]
Aug 13, 2020
Complaint marked as Resolved 
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sa1722703382
    from Than, Gujarat
    Jan 11, 2011
    Resolved
    Report
    Copy
    Resolved

    Address: Chandigarh

    Despite repeated request to the Officials as no. 2713000 and Addl. S.D.O. the Borad band connections remain idle and mostly server remains down it is very difficult to open a web site. Particularly relating the high of punjab and Haryana. Undersigned tried very hard but failed to open site to change my account password.
    Aug 13, 2020
    Complaint marked as Resolved 
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      bnarendrababu
      Jan 10, 2011
      Resolved
      Report
      Copy
      Resolved

      Address: Chennai, Tamil Nadu

      HI ,

      MY landline number is[protected] . I have submitted the request to CS office in Avadi excnage on 3rd of december for a local shift of my landline from J.B estate st 24 to 3rd st from 7th december.
      I was directd to the sub exchange (N.M road exchange) for the same where the form was colected & There was no order raised or refernce number provided for my request. On continous followup i was handlied negligently and with out respect. There were many excuses like line fauilty no availbel circuits etc etc
      later one day i heard that they could not find my form of request on 3rd january so resumbitted the request again on 3rd jan, for which i mandated them to provide a reference for which they have given a acknoledgement slip.

      It is beign now 11th january still no form of action is beign taken or no progress of reques beign hadnled.
      I now had to pay my BILL for the month of december including teh commited brad band charge of 900 +tax.

      This is the worst service of NM raod branch and this happens every time for any complaint/request.

      NOTE : The same is complained via leter to AE - Rajendran (3times)as well as DE (1 time) but no use same excuses.

      If the same continues BSNL needs to compensate for the loss and trouble incurred on us.

      It is
      Aug 13, 2020
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        brian242
        from Morjim, Goa
        Jan 10, 2011
        Resolved
        Report
        Copy
        Resolved

        Address: South Goa, Goa

        I want to know my bsnl portal id & password so that I can check my broadband usage details.
        please mail me my portal id & password.
        my phone no. is[protected]
        email id: [protected]@gmail.com
        Aug 13, 2020
        Complaint marked as Resolved 
        i have lost my portal id and password.i can't check my usage.plz help me out.
        i also dont know how to check my net usage...
        n dont know the portal id...
        can anyone pzzzzzz help me...
        Sir,
        I am Dulal Chandra Pakira. My portal id is dul[protected]. i have lost my portal id- password.
        So, i shall be highly obliged if you give me new password of my portal id, then it is so helpfull to me.
        i hope i get quick response from you.

        Yours Faithfully,
        Dulal Chandra Pakira
        Sir,
        I am kamya mitra.I forget my portal id and password.I did not recive any letter from bsnl after getting the connection. i am using bsnl almost 1.5 years.but still I have to remember my portal id & password, which is a large no.
        My lanline no. is [protected]. if you kindly send me my id and password, i can check my usage.
        Yours faithfully
        kamya mitra
        new pratal id and password
        Sir,

        i lost my user id and passwwrd, please generate a new one, as someone is hacking my broadband connection.
        Sir i have forgoten my portal id and password can pleas email me sir pleas sir landline number [protected] pleas sir pleas bec i cant check my usage sir pleas i need help pleas
        hi my name is shivang i am using bsnl broadband from 1 year i have forgot my portal id and password my connection is sapnu please give it me soon in 15 min because it is emergency
        hi my name is shivang i am using bsnl broadband from 1 year i have forgot my portal id and password my connection is sapnu please give it me soon in 15 min because it is emergency my phone no is [protected] i am from nadiad gujarat
        hi my name is shivang i am using bsnl broadband from 1 year i have forgot my portal id and password my connection is sapnu please give it me soon in 15 min because it is emergency my phone no is [protected] i am from nadiad Gujarat
        Sir,
        i lost my portal id and password. This disables me to check my usage. Kindly help by issuing a new id and password.phone no is [protected].

        thanking you

        yours,
        mala
        dear sir,

        i have lost my portal id and password .
        i forgot the BSNL user Id and password, i need user Id and password, please send that.
        my telephone no [protected]
        Sir,
        i lost my portal id,
        i know password...
        could u please tell my portal id
        my telephone no.[protected]
        Sir,
        I didn't know my portal id password can i regenerate it.
        My Telephone no is [protected].
        can anyone help me i have forgot my portal id and password please reset new passwoed and provide me
        Sir,
        i lost my portal id,
        AND password...
        could u please tell my portal id
        my telephone no.[protected]
        Helpful
        Found this helpful?
        17 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sunnykmathew
          Jan 10, 2011
          Resolved
          Report
          Copy
          Resolved

          Address: Pathanamthitta, Kerala

          DEAR SIR,
          I AM VARUGHSE MATHEW ,KARIMALATHU HOUSE, PURAMATTOM ,I HAVE PHONE WITH INTERNET PACKAGE,I WIL PAY CORRECTLY BILL WITHOUT FAIL.BUT MY LINE IS DISCONNECT ALWAYS FOR EVERY MONTH ,I WANT THE PROPER REASONS FOR THE DISCONNECT MY CONNECTION,I WII TALK BSNL XCHANGE IN KUMBANAD MANY TIME THIS PROBLEM IS NOT SOLVED IM SUFFER FROM FIRST BILL,PLZ RESOLVE MY PROBLEM ,SOLVE THIS PROBLEM AS SOON AS POSIBLE,I[censored] DIDNT SOLVE THIS PROBLEM WITHIN THIS END OF MONTH,HEREAFTER I WIL NOT PAY YOUR BILL,I WIL DISCONNECT MY CONNECTION
          THANK U
          BY
          VAUGHESE MATHEW.
          Aug 13, 2020
          Complaint marked as Resolved 
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rakeshbunu
            from Delhi, Delhi
            Jan 10, 2011
            Report
            Copy

            Address: Koraput, Odisha

            SIR/MAM I have registered one complain in december 1st week 2010 having complain no-6534190,but till now the problem is not yet solved and i have tried again with the customer care ,but again he has logged another complain in the last of december of 2010 having complain number:-6695630 but again till yet i have not yet got any type of response from bsnl,
            Hence ,therefore I request you to kindly look in to my matter.
            Rakesh chandra Sethy
            s/o-Basanti Sethy
            qr.no-B/377,sector-2
            nalco township,damanjodi
            koraput orissa
            763008
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kottee
              from Bengaluru, Karnataka
              Jan 10, 2011
              Report
              Copy

              Address: Tiruvallur, Tamil Nadu

              My name is G.K.NirmalKumar and my number is[protected] they called and said that the programme was free for this month .Now i am not interested in this programme so i request to deactivate to this programme and please you could confirm through phone
              Dear Sir,
              My mobile no is [protected]. wap galaxy, wap.galaxy.mauj.com and wap.galaxy.mauj.com activated. Please deactivate/unsubscribe these services. Because everyday @5 rupees deduct from my account its a very headake for me please do favour for me.

              Thanks

              Mohamed Aasif.N
              My number is[protected] i want to deactivate your daily fho video service From mauj.com this is third complaint to you.but They are regular so please deactivate immidietly
              Dear sir this is third complaint to you that from wap.galaxy, mauj.com receive one FHO VIDEO AND CHARGE ME DAILY 10 RUPEE PLEASE STOP THIS SERVICE TO MY MOBILE [protected] immidietly hence the requiest
              Dear sir,
              without my notice voice chat service is activate in my mobile, please deactivate voice chart service from my mobile. my mobile no is [protected].
              thank you
              Lakpa Tshering Bhutia
              pl deactivate love tips for girls and winter tips of 59595 mob -[protected]
              dear sir i wana to deactivate the game or anything else which is going on wrong on my laptop . my phone number is 2877160 . please deactivate that thin which gives me harm . last month i payed my bill which was 552rupees but now at this month i have to pay 600 rupees . in this month i have to pay 48 rupees extra why so pls help me now i wana to deactivate which is something wrong going on my laptop . i shall be very very thankfull to u for this . . yours faithfully,
              i am rajesh please deactivate the online games on demand , with immediate effect and respond in return, my land line number [protected]
              please deactivate LOVE SMS in bsnl prepaid no. [protected]
              I am not using BSNL hungama service. So, deactivate from my landline number[protected] immediately.
              Helpful
              Found this helpful?
              9 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                moottukuzhiyil
                from Delhi, Delhi
                Jan 10, 2011
                Resolved
                Report
                Copy
                Resolved

                Address: Kozhikode, Kerala

                I have been loyal customer of BSNL for last several years, and availing its Broad band Service

                too. Disruption of BB service was seldom occurred as long as I was availing this service out side Kerala, and my horrible experiences started after I am provided the same services by the Kozhikode (MELADY EXCHANGE)Telephones of Kerala Circle.

                M.K.Vasu, P.No.[protected], E-Mail: mk.[protected]@yahoo.com

                The BB connectivity frequently remain disconnected. The DSL becomes unstable. It starts blinking and become disconnected every now and then. This matter was reported several times by registering the complaints in Phone No.1957 but in vain.

                I have also registered my complaint in the SELF CARE portal (ON LINE SERVICE) of Kozhikode telephones,bearing Register Nos 9718 dt 18-12-10 and 9725 dt 20-1210., but nobody from BSNL neither enquired about this complaint nor attended the faults so far.

                I have also registered my grievances in the general complaint of BSNL. I have tried several times, to contact the area Manager of BSNL,as well as the SDE of Vadakara, in the Tele phone numbers displayed in the Web sight, but the these phones remain always unattended
                I have tried several times to speak with JE/BSNL/Meladi in his Phone No.2603000, but he also always remain unattended in this phone, same is true for SDE/Vadakara.
                BSNL authorities should rectify the fault without further delay ,They should replace the over head cable connecting between under ground cable and my hand set/Modem
                Aug 13, 2020
                Complaint marked as Resolved 

                BSNL broadband connectivity — Repeated Complaints for BSNL Broad Band Connectivity remains unattended

                I have BSNL Broad Band Connection since last year. Every Time I compalin for connectivity, there is absolutly no response to it.

                Borad Band Connectition brake after every 30 second repeatedly for the last 15 days and Some of my recent Compalint Number for it are :
                Date Complaint Number Status
                23.04.09 4982 (app) Unattended
                24.04.09 5280 Unattended
                25.04.09 5437 Unattended
                29.04.09 6022 Unattended

                Please guide me where to approach for further action.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  jitesh1978
                  from Rajkot, Gujarat
                  Jan 10, 2011
                  Report
                  Copy

                  Address: Surat, Gujarat

                  Respected Sir/Madam,

                  This is with reference to my TELEPHONIC COMPLAIN NUMBER RL2907381 dated 29/12/2010 evening on [protected] MADE TO BSNL CUSTOMER CARE.

                  Please note that without my instructions, i WAS subscribed to MOBILE BOX-OFFICE services and was charged Rs. 25/- from my prepaid BSNL mobile number [protected]. This subscription messages were from ONMOBILE and +12555025 numbers 29 DECEMBER 2010 evening. Please note that no such SERVICE REQUEST has been given from my mobile number [protected].

                  Humble request you to REFUND Rs. 25/- in my mobile number.

                  UPON REPEATED COMPLAINTS, SURPRICINGLY THEY SENT ME FOLLOWING EMAIL FROM <[protected]@bsnl.in> TWICE:
                  "Dear sir,
                  Thanks for contact su your 25 Rs will be deducted for service charge , so cant refund it,
                  Thank you."

                  WHAT IS MY FAULT? I HAVE NOT PUT REQUEST TO SUBSCRIBE ABOVE MENTIONED SERVICE. WHY SHOULD EVEN I PAY SERVICE CHARGES, IF ANY?

                  PLEASE GIVE ME JUSTICE,

                  --JITESH PARMAR
                  [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mangha456
                    from Jamnagar, Gujarat
                    Jan 9, 2011
                    Resolved
                    Report
                    Copy
                    Resolved

                    Land line phone no 0291 2552991 dead

                    Address: Jodhpur, Rajasthan

                    My land line tephone is not working last some week I regret to say tt inspite of regular calls and visit to ur manji ka hatha jodhpur office, No action has been taken till date.

                    I hereby request you to kindly intervene in this matter and sort out this lingering issue at the earliest possible.

                    Pls. instruct necessary authorities at your end to look into this matter and oblige.

                    An early action...
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    6 Comments
                    Report
                    Copy
                    M
                    monindra
                    from Bhubaneshwar, Odisha
                    Jan 9, 2011
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Cuttack, Odisha

                    Sir,
                    It has become a regular feature that amounts are being deducted from my pre-paid balance,of my mobile phone No. [protected], subscribing me to some BOGUS packs which I never asked for.
                    First I complained about No. 53030030 in September
                    this month OCT '10 another No. 1255025 & 1255005 has deducted ` 5/- & ` 25/-
                    I have my money (Prepaid) with the service provider (BSNL) doesn’t mean any one is at liberty to pick pocket from my account ! ! !
                    Now it is 52906 Does BSNL authorize them to do so with me? If so why
                    please be kind enough to look into the matter & ensure people like me are not harassed this way.
                    thanks
                    Monindra
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      subbiahkonar
                      Jan 9, 2011
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Thoothukudi, Tamil Nadu

                      LAND LINE NO[protected]

                      phone not working more than three weeks.

                      No response from the BSNL Tiruchendue exchange.

                      Complaints made several times over phone and personal to J E BSNL Tirucendur.

                      Reply was cable problem

                      My land phone communication was totally disturbed.

                      FROM

                      s subbiah , 1 .59 jesu raja st, veerapandianpattinam ,/tiruchendur tk

                      cell @ [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rani nayak
                        from Mumbai, Maharashtra
                        Jan 9, 2011
                        Report
                        Copy

                        Address: Koraput, Odisha

                        Hi,
                        I am a BSNL Cellone customer [protected]) in koraput. Since last two month I am getting SMSs from 52906 and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
                        Please let me know how to get rid of this problem and also how to recover the lost balance.
                        Hi,
                        I am a BSNL Cellone customer [protected]) in mainpuri. Since last two month I am getting SMSs from[protected]cricket service)and 15 Rs is deducted from my prepaid balance after 15 days for this. I never subscribed for any such service.many times i registered my problem to customer care(complain no.6778175 0n dated 11jan 2011, b24up347664 on dated 24 feb 2011, b28up379023 on dated 28 feb 2011, co7up432223 on dated 7 march 2011 )but my problem not solved still. This is clearly a fraudulent act from company owning the number[protected].
                        Please let me know how to get rid of this problem and also how to recover the lost balance.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          aklakhani
                          from Rajkot, Gujarat
                          Jan 8, 2011
                          Report
                          Copy

                          Address: Kutch, Gujarat

                          I had received a phone call from a service provider named bsnl indiagames regarding free Games on Demand scheme. I said that i am not interested in this but he said that it is free and forced me to turn on my broadband internet. After that he told me to turn on my pc and gave url. I entered that url and asked him about charges of this scheme, he replied me that first he would explain the scheme and after that he would tell me about charges and told me to download player for GOD. When I forced by him to click on "download player" link again I asked about charges he replied me same that first he would explain about scheme and after that he would tell me about charges, when I finished downloading and told to do subscription I again asked him about charges he told me that 200/- will be charged for this. So I told him that I am not interested to
                          subscribe but he suddenly told me that now your scheme has already been activated when you click on download player link. I just told him that he should tell
                          me the same thing before so i didn't click on the link, but he replied me that now
                          nothing should be done to deactivate this scheme because it has already been
                          activated. He also answered me very rudely and behave very badely with my family member also.This way he misguided me and didn't provide me enough and right information to activate the scheme and charged me 200/- rs.

                          I also know name of that employee with whom I made this conversation.

                          I kindly request you to do the needful.

                          Thanking You.

                          Amit Lakhani

                          BSNL Games on Demand — not providing enough and right information

                          I had received a phone call from a service provider named bsnl indiagames regarding free Games on Demand scheme. I said that i am not interested in this but he said that it is free and forced me to turn on my broadband internet. After that he told me to turn on my pc and gave url. I entered that url and asked him about charges of this scheme, he replied me that first he would explain the scheme and after that he would tell me about charges and told me to download player for GOD. When I forced by him to click on "download player" link again I asked about charges he replied me same that first he would explain about scheme and after that he would tell me about charges, when I finished downloading and told to do subscription I again asked him about charges he told me that 200/- will be charged for this. So I told him that I am not interested to subscribe but he suddenly told me that now your scheme has already been activated when you click on download player link. I just told him that he should tell
                          me the same thing before so i didn't click on the link, but he replied me that now
                          nothing should be done to deactivate this scheme because it has already been
                          activated. He also answered me very rudely and behave very badely with my family member also.This way he misguided me and didn't provide me enough and right information to activate the scheme and charged me 200/- rs.
                          I also know name of that employee with whom I made this conversation.

                          I kindly request you to do the needful.

                          Thanking You.

                          Amit Lakhani
                          my name is raju and my number is[protected], they called and said that the programme was free for the month, however i have not interested in this programme so i request to deactivate the programme and if you could confirm through phone
                          UN SUBSCRIBE FOR GAMES ON DEMAND

                          DEAR SIRS

                          I am a retired Govt .servent from HImachal Pradesh Govt. residing in UNA . I received a call from bsnl telling me to subscribe to games on demand and that it was free, but I have never visited that site nor is it o[censored]se to me .So I TRIED TO CALL THE FREE TOLL NUMBER I.E.[protected] for de activing the games on demand, but the above number is not answer and computor answered that the route is busy. In verious month i have got a bill of Rs 200'/- pm for the games that games I have never played and use it . So kindly help me in this regard for de/activating the games on demand .I think that the bsnl is cheating us by forcibly thursting upon me the games. I dont want this games and de activate to day to my telephone number 01975.223971 under intimation to me

                          with kind regards

                          your sincerely

                          ramkishan singh
                          Namberdar
                          Mohalla Galua
                          Teh and Distt Una

                          Himachal Pradesh
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            jugnubarbie
                            from Mumbai, Maharashtra
                            Jan 8, 2011
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Thane, Maharashtra

                            kindly deactivate the indiagames.com pack.we haven't activated that pack.it is been activated by you without our permission.so kindly DE-ACTIVATE the pack.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Iam not activate this games pack it is by pressure activate your staff so, please deactivate this game pack.
                            Iam not activate this pack by force your staff automatically activated without our permission so please deactivate this game pack.
                            iam not activate this game pack it is by pressure activate your staff so, please deactivate this pack.
                            Iam not activate this pack by force your staff automatically activated without our permission so please deactivate this game pack.
                            Iam not activate this pack by force your staff automatically activated without our permission so please deactivate this game pack
                            This is very bad thing which done by BSNL, they r activate first trial pack and after without any msg or any mail they activate premium account. this is not good thing for any one plz take serious action on BSNL.indiagames.com
                            Iam not activate this games pack it is by pressure activate your staff so, please deactivate this game pack.
                            kindly deactivate the indiagames.com pack.we haven't activated that pack.it is been activated by you without our permission.so kindly DE-ACTIVATE the pack.
                            My Ph No:[protected]
                            Ssir, I am sorry to inform that for the past three months a sum of Rs.200/- was included with my monthly bill - Phone No.[protected].for games. I dont know the user name and password and i am also not using the games. Kindly deactivate the games and to avoid further Rs.200/- in my future bills. My email id is [protected]@gmail.com
                            We want to DE ACTIVATE the BSNL INDIA GAME.COM pack immediatly.
                            Kindly de activate the pack as we dont want to pay for it.
                            thanx
                            Ashok Kumar Pahwa
                            [protected]
                            Sir / Madam,

                            I request please deactivate Games on demand from my account. I pay Rs.200/- unnecessarily for this pack which I have used only during the installation. I forgot the Password and ID. Please do the necessary steps to deactivate this GOD and avoid adding Rs.200/- with my monthly bill. I will be more satisfied if the GOD pack charges added to my bill for the past 3 months may please be cancelled and adjusted in my future bills. It's request from a BSNL consumer for the past 7 years.

                            Thankyou,

                            Yours sincerly,

                            Beenaraj.
                            BSNL Cheat service
                            Our Phone number[protected]
                            One day we are asked to activate Indiagames by one fraud by saying that this is free for 2 month and it will be continued if we give confirmation for the same.Whereas we never given confirmation but BSNL Started to charge Rs.200 every month in our regular bill to support the fraud.We thought we were using net and phone excessively since the bill amount shown only net amount not a break up.So far BSNL helped the fraud to steal our money about Rs.1000.A Gentleman from BSNL Exchange asked us to deactivate through net when we given letter to the fraud supporter.Whereas when we try to login we were not able to go in
                            We will be happy if this message help to deactivate indiagames immediately.
                            we want to DE ACTIVATE the BSNL INDIA GAME.COM pack immediately.Kindly de activate the pack as we dont want to pay for it.
                            Thank You
                            GR Srinivasan
                            [protected]
                            I request please deactivate Games on demand from my account. I pay Rs.200/- unnecessarily for this pack which I have used only during the installation. I forgot the Password and ID. Please do the necessary steps to deactivate this GOD and avoid adding Rs.200/- with my monthly bill. I will be more satisfied if the GOD pack charges added to my bill for the past 3 months may please be cancelled and adjusted in my future bills. It's request from a BSNL consumer for the past 7 years.
                            dear sir, I request please deactivate Games on demand from my account. I pay Rs.200/- unnecessarily for this pack which I have used only during the installation. I forgot the Password and ID. Please do the necessary steps to deactivate this GOD and avoid adding Rs.200/- with my monthly bill. I will be more satisfied if the GOD pack charges added to my bill for the past 3 months may please be canceled and adjusted in my future bills. It's request from a BSNL...( bsnl lan line no[protected]
                            we want to deactivate the BSNL INDIA GAME .COM
                            my num. is[protected]
                            thanking you
                            ABHAY FADIA

                            bsnl Indiagames package — deactivation of package

                            My name is Akhilesh Kumar Agrawal
                            please deactive my a/c india games
                            my broadbend phone no. is[protected]
                            Kindly DEACTIVATE BSNL INDIA GAMES which was activated by you with my permission. I am not able to deactivate it through the internet as it errors out showing INVALID USER-NAME AND PASSWORD.
                            Kindly deactivate it as soon as possible as I am not willing to pay for it.
                            My Phone number is[protected]
                            Regards,
                            Ramachandran
                            we want to deactivate the BSNL INDIA GAME .COM
                            my num. is [protected]
                            thanking you
                            vijay sharma
                            we kindly request you to deactivate the indiagames pack that have been activated by you without our permission.kindly please deactivate the pack now...
                            we kindly request you to deactivate the indiagames pack that have been activated by you without our permission.kindly please deactivate the pack now...
                            kindly deactivateBSNLINDIAGAMES. MY NUMBER IS[protected]. MY A/C NO. IS [protected]
                            please deactivate BSNL INDIA GAMES.COM.
                            i am not able deactivate thriugh internet.
                            please deactivate as soon as possible.
                            my Phone number[protected]/ [protected]
                            i request you cancell bsnl.india games in my landline number 22581694
                            kindly deactivate BSNL INDIA GAMES.COM

                            MY NUMBER IS[protected]

                            Regards,
                            S.Santhiya
                            i request you cancell bsnl.india games in my landline number 26705125
                            my no is [protected] kindly deactivate BSNL INDIAGAMES.COM
                            i am not able to deactive the game through internet.and i am not willing to pay extra amount .i never play the game or open the game tilldate .so kindily deacttivate immediately
                            Please deactivate indiagames. our phone No 24490122 Chennai
                            My phone number[protected] .Few days back bsnl.indiagames.com has been installed through Pammal Exchange. Now I am not interested to continue this service at free for 30days after that service chrgs are chargable. More over I am out of station for two months. Hence deactivate this india games once for all and confirm by return mail. My mail id is: [protected]@gmail.comMy phone number[protected] .Few days back bsnl.indiagames.com has been installed through Pammal Exchange. Now I am not interested to continue this service at free for 30days after that service chrgs are chargable. More over I am out of station for two months. Hence deactivate this india games once for all and confirm by return mail. My mail id is: [protected]@gmail.com
                            Kindly Deactivate BSNL India Games immediately from to day onwards-My franchise code 15934 -Phone no 22580535
                            My name is[protected] . bsnl has offered a free package of games for one month. the period is over . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful...
                            I am Srinivasan my phone No.[protected]. I have install the bsnl indiagames. I am unnecessary paying Rs.200/- per month. I request you to kindly deactivate indiagames.

                            Expecting your reply pl.

                            With regards,

                            C.R. SRINIVASAN
                            sir,
                            I am not active this pack by force your staff automatically activated without our permission, so please deactivated this game pack immediately. We have noticed that we were charged Rs.200/- plus surcharge of Rs.20/-has been charged for the month of February 2011 bill.
                            We have written a letter to this effect to cancel the GOD facility and return the charged amount Rs.220/-.We were told that same will be adjusted in the next bill.But our surprise we were charged for GOD facility for the month of March of 2011also.
                            Now we once again request you to kindly cancel the GOD facility and return the charged amount totaling Rs.440/- which was charged for two months or otherwise the same may be adjusted for our regular billing from the next month.
                            thanking you,
                            yours Sinscerely,
                            K. Durga Prasada Rao
                            336/B, Sector-8, Ukkunagaram,
                            Telephone no.:[protected]
                            Visakhapatnam-530 032
                            mail address: [protected]@gmail.com
                            My name is g.lakshmi. phone no.27268343. My age is 65. I no need the games. bsnl offered a free package of games for one month. but i was not play any game . you have send bill for the game for feb.month Rs.200.00.Kindly repay the amount or adjust the march telephone bill. I REQUST YOU TO STOP THE GAMES AND I WANT TO UNSUBSCRIBE THE BSNL GAMES. G.LAKSHMI

                            bsnlindiagames.com — deactivation of games pack

                            The games package was activated with our knowldge .as i know it was not used .during lostmonth i noticed that in the bill . As we are not useing/plying the games it is reqested the games package to be
                            deactivated immidiatly .
                            Our ph.no.[protected] .
                            T. sivakumary . guntur andhrapradesh.

                            We once again request to deactivate the bsnl games package immidiatly Be fore 1st april 2011.
                            thanking you
                            sivakumary
                            [email. [protected]@yahoo.com.]
                            ...................................................................................
                            please deactivate BSNL INDIA GAMES offered to my number[protected]Y. Radha Krishna) immediately. inspite of a request over phone no action has been taken and even this month (latest) this was charged at Rs.200/-. As I do not require this please stop billing the same atleast from next month failing which i will be surrendering or going to lodge a complaint at consumer court.

                            Y. Radha Krishna
                            27/03/2011
                            please deactivate the India games as soon as possible.My landline no[protected]
                            please deactivate the games on demand as early as possible my landline number is 28440344. confirm after deactivation to my mobile no.[protected]
                            One day we are asked to activate Indiagames by one fraud by saying that this is free for 1 month and it will be continued if we give confirmation for the same.Whereas we never given confirmation but BSNL Started to charge Rs.200 every month in our regular bill to support the fraud.We thought we were using net and phone excessively since the bill amount shown only net amount not a break up.So far BSNL helped the fraud to steal our money about Rs.200.A Gentleman from BSNL Exchange asked us to deactivate through net when we given letter to the fraud supporter.Whereas when we try to login we were not able to go in
                            We will be happy if this message help to deactivate indiagames immediately.
                            please dont duduct another 200/- in the bill of April. otherwise i will go to consumer form. please deactivate the GOD facility immediately.

                            AFTER DEACTIVATE PLEASE GIVE ME REPLY IN MY MAIL ID
                            thank u

                            A SINIVAS
                            PH[protected]
                            MVP COLONY
                            SECTOR 2
                            VIZAG
                            kindly deactivate the bsnl india gamesfrom 14.04.2011 which offered free for one month from 15.03.2011. My landline No is[protected]. My user ID is pvalarmathy.
                            My name is MURUGESHAN phone no.[protected]. My age is 22. I no need the games. bsnl offered a free package of games for one month. but i was not play any game . you have send bill for the game for EVERY month Rs.200.00.Kindly repay the amount or adjust the telephone bill. I REQUST YOU TO STOP THE GAMES AND I WANT TO UNSUBSCRIBE THE BSNL GAMES. please deactivate soon...

                            BSNL — Deactivation of games package

                            my number is 224086 . bsnl has offered a free package of games for one month. the period is going to elap se on 23.10.2010 I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account.Please do the needful.

                            Thankingyou,
                            want to unsbscribe this game but i forget my email id and password of indiagames..actly i never wanted to subscribe that, it happened by mistake so please unscribe indiagames on demand and send message my to email id [protected]@yahoo.co.in . please unsubscribe it. my land line number is[protected]
                            hnkesavacharyulu
                            please deactivate the pack my landline no. is[protected].
                            Kindly deactivate indiagames.com pack. Thank you.
                            please deactivate the games on demand as early as possible my landline number is[protected]. confirm after deactivation to my mobile no.[protected]
                            Helpful
                            Found this helpful?
                            48 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              arshadmd0000
                              from Delhi, Delhi
                              Jan 8, 2011
                              Report
                              Copy

                              Address: Balangir, Odisha

                              Sir
                              On 1/1/2011 at 09:19am i had recharged my no. with Rs.100 top-up from no. 154662 Ref no.[protected]and got talk time of Rs.100 when i checked the bal. at7:30pm the bal was Rs.14.25 in between i had talked Rs20after deduction it would be Rs.80 but it was 14.25.I had not activated any service even though I had complaint this in BSNL complain but they had not taken any step.
                              Sir i am a student of a govt. college, sir please take some helpful measures so that i will be highly obliged to you sir .
                              Thanking you
                              MOHAMMAD ARSHAD
                              [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                O
                                odungattu
                                from Hyderabad, Telangana
                                Jan 8, 2011
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Rangareddy, Andhra Pradesh

                                hiiiii sir.... ny num is [protected] i am facing signal problem(signal drops suddenly ) frm 1 week. repeated complaint. no action has been taken ...all the bsnl customer r facing the problem ... . .
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sasp
                                  from Pune, Maharashtra
                                  Jan 7, 2011
                                  Report
                                  Copy

                                  Address: Parbhani, Maharashtra

                                  HI,
                                  MYSELF SHASHANK PATIL FROM PARBHANI MAHARASHTRA. AS I AM USING BSNL GSM CARD FOR 3 YEARS I'VE NEVER GOT PROPER SERVICE. THE COUSTOMER CARE SERVICES ARE BUSY FOR HOURS AND HAVE NO INFORMATION REGARDING THE COMPANY. BSNL NETWORK HAS ALWAYS NETWORK PROBLEMS. THIS SERVICE IS THE WORST SERVICE I'VE EVER SEEN. I THINK INDIAN CONSUMER FORUM SHOULD TAKE SOME ACTION AGAINST IT.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sthadem
                                    from Delhi, Delhi
                                    Jan 7, 2011
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Karimnagar, Andhra Pradesh

                                    Hi All,


                                    I would like to log a complaint againist the bsnl 3G and customer care
                                    call back services based on below reason

                                    *Problem Description:* Internet connectivity problem since 10 days.

                                    My name is srinivas thadem and my 3G terradata data card number is +91-94944
                                    -37531. I have purchese data card 5 months back and it was working fine when
                                    i was using in Andra Pradesh. But it is not working properly when i am using
                                    in MAHARASTAR, Pune District. I am getting connectivity problem frequently,
                                    and I called to customer care people many times but there is no
                                    response and no solution from the customer care people. Many times they kept me on hold for 38 minitus and 50 minutes and after that they used dissconnect. and one importent hing is basnl is providing the call back service from the customer care but it is not following the same. they are cheating the people.The major problem is connecting to customer care people is very very
                                    difficult.it is taking so much time nearly 1-2 hrs. And one more thing is I
                                    am calling from maharastra so it is paid call.about call back service this
                                    is also never and ever worked. I have tried many times from
                                    [protected],[protected] and finally from data card number +91-94944
                                    -37531 but till today i did not get any call from bsnl customer care
                                    reagrding my issue. I have spent around 150 rupees to call the customer care
                                    eventhough my problem is not get solved till today. the numbers are
                                    [protected] and 1500, and [protected] are not use full.Please if you are
                                    using bsnl service and try connect from your mobile so that you can come to
                                    know what is the problem the people are facing to connect customer care.

                                    But I came to one thing practically why the people are not prefer to use
                                    bsnl service, beause of the bad srevice and irresponsibility.

                                    None of the toll free number is working prperly and noe of the customer care number is working properly


                                    please consider my request and provide the complaint number.
                                    For further communication please contact me on [protected]



                                    Regarding

                                    Srinivas thadem
                                    Contact No: [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    I&#039;m from a teaching Community and most o[censored]s are using the BSNL 3G service in advanced android sets in the middle of the town.It is a great disappointment for us that the 3G service periodically goes off and resumes often.We lose the connection for every 3 minutes.Please clear this problem because we have a great reputation over this BSNL. My cell No. is [protected]
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ravi Chaturvedi
                                      from Noida, Uttar Pradesh
                                      Jan 7, 2011
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Hello Sir,

                                      My phone no: 28453005, I have applied for transfer from Satyasai layout, whitefield to Kadugodi on 04/12/2010. I went to their office multiple times, they sometimes say the commercial office is shifted to Indira Nagar and you need to visit the commercial office and sometimes they give you another number to talk to. They haven't stopped their billing so I end up paying the RENT (BSNL Broadband - Rs 750/M).
                                      After visiting their office multiple times, I finally got the number of the JTO (area responsible). He's been telling for last 10 days that connection will be done tomorrow. I've never experienced such a pathetic service in my life. You call customer care, they say you call JTO, JTO says you call lineman and the lineman is never reachable. I don't understand, why a customer should run behind all these non-sense people who doesn't have etiquette to talk. Please let me know, if something can be done. I'm even thinking to go to the consumer forum for the same. you can reach me at [protected] for any clarification.

                                      Regards,
                                      Ravi
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Pathetic would be an understatement for these people. Every month my telephone line is mostly damaged for atleast a week for some reason or the other and to get these people to fix it is a nightmare. There is this guy called Thimayya who is responsible for broadband connections but its high time he retired from service... he knows nothing about customer service... You call him... 'Yes Madam... I'm sending person...' He keeps chanting the 'sending person' mantra on the few calls that he responds... but noone ever comes by. Around 30 families in the apartment where I reside have switched over to BSNL unable to get a decent service from 'The Thimayya' and 'BSNL Customer Service' at Whitefield.

                                      And customer complaints number... wow... thats another department... you call them, they put you on hold and just keep the reciever down... you call them again... they do the same thing... any number you call them, if someone accidentally has the courtesy to attend to it, then they always have another department or phone number to direct you to... Even if you tell them that you are going to discontinue their services, they would gladly let you... it just doesnt affect them... Infact, I've just booked an airtel broadband while awaiting my bsnl phone to be fixed.

                                      Except for one gentleman who has attended my call from the Duplicate Bills department(well... the complaints department once directed me to this department), there is absolutely no other staff in this office who seems professional. The way they behave, one would doubt if they are educated. Cant believe that we pay our taxes to support such organizations. Even the women at the billing department display the attitude that they run our lives when we go to pay the monthly bill. What a shame! Its high time that these jobs went to younger smarter people who are educated enough to deal with the masses... theres no dearth of education in our country... so please recruit people with merit... true that the government wants to support the underprivileged... providing them jobs...blah blah blah... but please dont recruit such laid back unprofessional people for customer service if you cant train them. Atleast show some concern for the common man who knocks at your door for service...
                                      This is Probably the Worst Customer Care Centre There is. Half of the Staff will be Sleeping when you enter the Building. You litterally have to wake them up when you go there. Nobody is willing to answer the calls. I loose my Temper every Time I enter this office.

                                      First I asked for a Broadband Plan Change, They Cancelled my Current Plan too. I ended up paying 5000 Extra on the Bill that Month.
                                      Later They Changed the plan but There is no Response to any Complaints Raised.

                                      I am Trying to Shift my Phone now It's been 10 Days Since I applied for the Transfer. I have been to this Office Three Times Already. Driving for Almost 40 KM every time. No Response?????

                                      If this is What you call Customer service.. Shame on you...
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit