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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 584

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S
sa1722703382
from Than, Gujarat
Jan 11, 2011
Resolved
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Resolved

Address: Chandigarh

Despite repeated request to the Officials as no. 2713000 and Addl. S.D.O. the Borad band connections remain idle and mostly server remains down it is very difficult to open a web site. Particularly relating the high of punjab and Haryana. Undersigned tried very hard but failed to open site to change my account password.
Aug 13, 2020
Complaint marked as Resolved 
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    B
    bnarendrababu
    Jan 10, 2011
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu

    HI ,

    MY landline number is[protected] . I have submitted the request to CS office in Avadi excnage on 3rd of december for a local shift of my landline from J.B estate st 24 to 3rd st from 7th december.
    I was directd to the sub exchange (N.M road exchange) for the same where the form was colected & There was no order raised or refernce number provided for my request. On continous followup i was handlied negligently and with out respect. There were many excuses like line fauilty no availbel circuits etc etc
    later one day i heard that they could not find my form of request on 3rd january so resumbitted the request again on 3rd jan, for which i mandated them to provide a reference for which they have given a acknoledgement slip.

    It is beign now 11th january still no form of action is beign taken or no progress of reques beign hadnled.
    I now had to pay my BILL for the month of december including teh commited brad band charge of 900 +tax.

    This is the worst service of NM raod branch and this happens every time for any complaint/request.

    NOTE : The same is complained via leter to AE - Rajendran (3times)as well as DE (1 time) but no use same excuses.

    If the same continues BSNL needs to compensate for the loss and trouble incurred on us.

    It is
    Aug 13, 2020
    Complaint marked as Resolved 
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      B
      brian242
      from Morjim, Goa
      Jan 10, 2011
      Resolved
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      Resolved

      Address: South Goa, Goa

      I want to know my bsnl portal id & password so that I can check my broadband usage details.
      please mail me my portal id & password.
      my phone no. is[protected]
      email id: [protected]@gmail.com
      Aug 13, 2020
      Complaint marked as Resolved 
      i have lost my portal id and password.i can't check my usage.plz help me out.
      i also dont know how to check my net usage...
      n dont know the portal id...
      can anyone pzzzzzz help me...
      Sir,
      I am Dulal Chandra Pakira. My portal id is dul[protected]. i have lost my portal id- password.
      So, i shall be highly obliged if you give me new password of my portal id, then it is so helpfull to me.
      i hope i get quick response from you.

      Yours Faithfully,
      Dulal Chandra Pakira
      Sir,
      I am kamya mitra.I forget my portal id and password.I did not recive any letter from bsnl after getting the connection. i am using bsnl almost 1.5 years.but still I have to remember my portal id & password, which is a large no.
      My lanline no. is [protected]. if you kindly send me my id and password, i can check my usage.
      Yours faithfully
      kamya mitra
      new pratal id and password
      Sir,

      i lost my user id and passwwrd, please generate a new one, as someone is hacking my broadband connection.
      Sir i have forgoten my portal id and password can pleas email me sir pleas sir landline number [protected] pleas sir pleas bec i cant check my usage sir pleas i need help pleas
      hi my name is shivang i am using bsnl broadband from 1 year i have forgot my portal id and password my connection is sapnu please give it me soon in 15 min because it is emergency
      hi my name is shivang i am using bsnl broadband from 1 year i have forgot my portal id and password my connection is sapnu please give it me soon in 15 min because it is emergency my phone no is [protected] i am from nadiad gujarat
      hi my name is shivang i am using bsnl broadband from 1 year i have forgot my portal id and password my connection is sapnu please give it me soon in 15 min because it is emergency my phone no is [protected] i am from nadiad Gujarat
      Sir,
      i lost my portal id and password. This disables me to check my usage. Kindly help by issuing a new id and password.phone no is [protected].

      thanking you

      yours,
      mala
      dear sir,

      i have lost my portal id and password .
      i forgot the BSNL user Id and password, i need user Id and password, please send that.
      my telephone no [protected]
      Sir,
      i lost my portal id,
      i know password...
      could u please tell my portal id
      my telephone no.[protected]
      Sir,
      I didn't know my portal id password can i regenerate it.
      My Telephone no is [protected].
      can anyone help me i have forgot my portal id and password please reset new passwoed and provide me
      Sir,
      i lost my portal id,
      AND password...
      could u please tell my portal id
      my telephone no.[protected]
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        S
        sunnykmathew
        Jan 10, 2011
        Resolved
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        Resolved

        Address: Pathanamthitta, Kerala

        DEAR SIR,
        I AM VARUGHSE MATHEW ,KARIMALATHU HOUSE, PURAMATTOM ,I HAVE PHONE WITH INTERNET PACKAGE,I WIL PAY CORRECTLY BILL WITHOUT FAIL.BUT MY LINE IS DISCONNECT ALWAYS FOR EVERY MONTH ,I WANT THE PROPER REASONS FOR THE DISCONNECT MY CONNECTION,I WII TALK BSNL XCHANGE IN KUMBANAD MANY TIME THIS PROBLEM IS NOT SOLVED IM SUFFER FROM FIRST BILL,PLZ RESOLVE MY PROBLEM ,SOLVE THIS PROBLEM AS SOON AS POSIBLE,I[censored] DIDNT SOLVE THIS PROBLEM WITHIN THIS END OF MONTH,HEREAFTER I WIL NOT PAY YOUR BILL,I WIL DISCONNECT MY CONNECTION
        THANK U
        BY
        VAUGHESE MATHEW.
        Aug 13, 2020
        Complaint marked as Resolved 
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          R
          rakeshbunu
          from Delhi, Delhi
          Jan 10, 2011
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          Address: Koraput, Odisha

          SIR/MAM I have registered one complain in december 1st week 2010 having complain no-6534190,but till now the problem is not yet solved and i have tried again with the customer care ,but again he has logged another complain in the last of december of 2010 having complain number:-6695630 but again till yet i have not yet got any type of response from bsnl,
          Hence ,therefore I request you to kindly look in to my matter.
          Rakesh chandra Sethy
          s/o-Basanti Sethy
          qr.no-B/377,sector-2
          nalco township,damanjodi
          koraput orissa
          763008
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            K
            Kottee
            from Bengaluru, Karnataka
            Jan 10, 2011
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            Address: Tiruvallur, Tamil Nadu

            My name is G.K.NirmalKumar and my number is[protected] they called and said that the programme was free for this month .Now i am not interested in this programme so i request to deactivate to this programme and please you could confirm through phone
            Dear Sir,
            My mobile no is [protected]. wap galaxy, wap.galaxy.mauj.com and wap.galaxy.mauj.com activated. Please deactivate/unsubscribe these services. Because everyday @5 rupees deduct from my account its a very headake for me please do favour for me.

            Thanks

            Mohamed Aasif.N
            My number is[protected] i want to deactivate your daily fho video service From mauj.com this is third complaint to you.but They are regular so please deactivate immidietly
            Dear sir this is third complaint to you that from wap.galaxy, mauj.com receive one FHO VIDEO AND CHARGE ME DAILY 10 RUPEE PLEASE STOP THIS SERVICE TO MY MOBILE [protected] immidietly hence the requiest
            Dear sir,
            without my notice voice chat service is activate in my mobile, please deactivate voice chart service from my mobile. my mobile no is [protected].
            thank you
            Lakpa Tshering Bhutia
            pl deactivate love tips for girls and winter tips of 59595 mob -[protected]
            dear sir i wana to deactivate the game or anything else which is going on wrong on my laptop . my phone number is 2877160 . please deactivate that thin which gives me harm . last month i payed my bill which was 552rupees but now at this month i have to pay 600 rupees . in this month i have to pay 48 rupees extra why so pls help me now i wana to deactivate which is something wrong going on my laptop . i shall be very very thankfull to u for this . . yours faithfully,
            i am rajesh please deactivate the online games on demand , with immediate effect and respond in return, my land line number [protected]
            please deactivate LOVE SMS in bsnl prepaid no. [protected]
            I am not using BSNL hungama service. So, deactivate from my landline number[protected] immediately.
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              M
              moottukuzhiyil
              from Delhi, Delhi
              Jan 10, 2011
              Resolved
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              Resolved

              Address: Kozhikode, Kerala

              I have been loyal customer of BSNL for last several years, and availing its Broad band Service

              too. Disruption of BB service was seldom occurred as long as I was availing this service out side Kerala, and my horrible experiences started after I am provided the same services by the Kozhikode (MELADY EXCHANGE)Telephones of Kerala Circle.

              M.K.Vasu, P.No.[protected], E-Mail: mk.[protected]@yahoo.com

              The BB connectivity frequently remain disconnected. The DSL becomes unstable. It starts blinking and become disconnected every now and then. This matter was reported several times by registering the complaints in Phone No.1957 but in vain.

              I have also registered my complaint in the SELF CARE portal (ON LINE SERVICE) of Kozhikode telephones,bearing Register Nos 9718 dt 18-12-10 and 9725 dt 20-1210., but nobody from BSNL neither enquired about this complaint nor attended the faults so far.

              I have also registered my grievances in the general complaint of BSNL. I have tried several times, to contact the area Manager of BSNL,as well as the SDE of Vadakara, in the Tele phone numbers displayed in the Web sight, but the these phones remain always unattended
              I have tried several times to speak with JE/BSNL/Meladi in his Phone No.2603000, but he also always remain unattended in this phone, same is true for SDE/Vadakara.
              BSNL authorities should rectify the fault without further delay ,They should replace the over head cable connecting between under ground cable and my hand set/Modem
              Aug 13, 2020
              Complaint marked as Resolved 

              BSNL broadband connectivity — Repeated Complaints for BSNL Broad Band Connectivity remains unattended

              I have BSNL Broad Band Connection since last year. Every Time I compalin for connectivity, there is absolutly no response to it.

              Borad Band Connectition brake after every 30 second repeatedly for the last 15 days and Some of my recent Compalint Number for it are :
              Date Complaint Number Status
              23.04.09 4982 (app) Unattended
              24.04.09 5280 Unattended
              25.04.09 5437 Unattended
              29.04.09 6022 Unattended

              Please guide me where to approach for further action.
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                J
                jitesh1978
                from Rajkot, Gujarat
                Jan 10, 2011
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                Address: Surat, Gujarat

                Respected Sir/Madam,

                This is with reference to my TELEPHONIC COMPLAIN NUMBER RL2907381 dated 29/12/2010 evening on [protected] MADE TO BSNL CUSTOMER CARE.

                Please note that without my instructions, i WAS subscribed to MOBILE BOX-OFFICE services and was charged Rs. 25/- from my prepaid BSNL mobile number [protected]. This subscription messages were from ONMOBILE and +12555025 numbers 29 DECEMBER 2010 evening. Please note that no such SERVICE REQUEST has been given from my mobile number [protected].

                Humble request you to REFUND Rs. 25/- in my mobile number.

                UPON REPEATED COMPLAINTS, SURPRICINGLY THEY SENT ME FOLLOWING EMAIL FROM <[protected]@bsnl.in> TWICE:
                "Dear sir,
                Thanks for contact su your 25 Rs will be deducted for service charge , so cant refund it,
                Thank you."

                WHAT IS MY FAULT? I HAVE NOT PUT REQUEST TO SUBSCRIBE ABOVE MENTIONED SERVICE. WHY SHOULD EVEN I PAY SERVICE CHARGES, IF ANY?

                PLEASE GIVE ME JUSTICE,

                --JITESH PARMAR
                [protected]
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                  M
                  mangha456
                  from Jamnagar, Gujarat
                  Jan 9, 2011
                  Resolved
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                  Resolved

                  Land line phone no 0291 2552991 dead

                  Address: Jodhpur, Rajasthan

                  My land line tephone is not working last some week I regret to say tt inspite of regular calls and visit to ur manji ka hatha jodhpur office, No action has been taken till date.

                  I hereby request you to kindly intervene in this matter and sort out this lingering issue at the earliest possible.

                  Pls. instruct necessary authorities at your end to look into this matter and oblige.

                  An early action...
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                  M
                  monindra
                  from Bhubaneshwar, Odisha
                  Jan 9, 2011
                  Resolved
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                  Resolved

                  Address: Cuttack, Odisha

                  Sir,
                  It has become a regular feature that amounts are being deducted from my pre-paid balance,of my mobile phone No. [protected], subscribing me to some BOGUS packs which I never asked for.
                  First I complained about No. 53030030 in September
                  this month OCT '10 another No. 1255025 & 1255005 has deducted ` 5/- & ` 25/-
                  I have my money (Prepaid) with the service provider (BSNL) doesn’t mean any one is at liberty to pick pocket from my account ! ! !
                  Now it is 52906 Does BSNL authorize them to do so with me? If so why
                  please be kind enough to look into the matter & ensure people like me are not harassed this way.
                  thanks
                  Monindra
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    S
                    subbiahkonar
                    Jan 9, 2011
                    Resolved
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                    Resolved

                    Address: Thoothukudi, Tamil Nadu

                    LAND LINE NO[protected]

                    phone not working more than three weeks.

                    No response from the BSNL Tiruchendue exchange.

                    Complaints made several times over phone and personal to J E BSNL Tirucendur.

                    Reply was cable problem

                    My land phone communication was totally disturbed.

                    FROM

                    s subbiah , 1 .59 jesu raja st, veerapandianpattinam ,/tiruchendur tk

                    cell @ [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      R
                      rani nayak
                      from Mumbai, Maharashtra
                      Jan 9, 2011
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                      Address: Koraput, Odisha

                      Hi,
                      I am a BSNL Cellone customer [protected]) in koraput. Since last two month I am getting SMSs from 52906 and 1 Re is deducted from my prepaid balance everyday for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number 52906.
                      Please let me know how to get rid of this problem and also how to recover the lost balance.
                      Hi,
                      I am a BSNL Cellone customer [protected]) in mainpuri. Since last two month I am getting SMSs from[protected]cricket service)and 15 Rs is deducted from my prepaid balance after 15 days for this. I never subscribed for any such service.many times i registered my problem to customer care(complain no.6778175 0n dated 11jan 2011, b24up347664 on dated 24 feb 2011, b28up379023 on dated 28 feb 2011, co7up432223 on dated 7 march 2011 )but my problem not solved still. This is clearly a fraudulent act from company owning the number[protected].
                      Please let me know how to get rid of this problem and also how to recover the lost balance.
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                        A
                        aklakhani
                        from Rajkot, Gujarat
                        Jan 8, 2011
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                        Address: Kutch, Gujarat

                        I had received a phone call from a service provider named bsnl indiagames regarding free Games on Demand scheme. I said that i am not interested in this but he said that it is free and forced me to turn on my broadband internet. After that he told me to turn on my pc and gave url. I entered that url and asked him about charges of this scheme, he replied me that first he would explain the scheme and after that he would tell me about charges and told me to download player for GOD. When I forced by him to click on "download player" link again I asked about charges he replied me same that first he would explain about scheme and after that he would tell me about charges, when I finished downloading and told to do subscription I again asked him about charges he told me that 200/- will be charged for this. So I told him that I am not interested to
                        subscribe but he suddenly told me that now your scheme has already been activated when you click on download player link. I just told him that he should tell
                        me the same thing before so i didn't click on the link, but he replied me that now
                        nothing should be done to deactivate this scheme because it has already been
                        activated. He also answered me very rudely and behave very badely with my family member also.This way he misguided me and didn't provide me enough and right information to activate the scheme and charged me 200/- rs.

                        I also know name of that employee with whom I made this conversation.

                        I kindly request you to do the needful.

                        Thanking You.

                        Amit Lakhani

                        BSNL Games on Demand — not providing enough and right information

                        I had received a phone call from a service provider named bsnl indiagames regarding free Games on Demand scheme. I said that i am not interested in this but he said that it is free and forced me to turn on my broadband internet. After that he told me to turn on my pc and gave url. I entered that url and asked him about charges of this scheme, he replied me that first he would explain the scheme and after that he would tell me about charges and told me to download player for GOD. When I forced by him to click on "download player" link again I asked about charges he replied me same that first he would explain about scheme and after that he would tell me about charges, when I finished downloading and told to do subscription I again asked him about charges he told me that 200/- will be charged for this. So I told him that I am not interested to subscribe but he suddenly told me that now your scheme has already been activated when you click on download player link. I just told him that he should tell
                        me the same thing before so i didn't click on the link, but he replied me that now
                        nothing should be done to deactivate this scheme because it has already been
                        activated. He also answered me very rudely and behave very badely with my family member also.This way he misguided me and didn't provide me enough and right information to activate the scheme and charged me 200/- rs.
                        I also know name of that employee with whom I made this conversation.

                        I kindly request you to do the needful.

                        Thanking You.

                        Amit Lakhani
                        my name is raju and my number is[protected], they called and said that the programme was free for the month, however i have not interested in this programme so i request to deactivate the programme and if you could confirm through phone
                        UN SUBSCRIBE FOR GAMES ON DEMAND

                        DEAR SIRS

                        I am a retired Govt .servent from HImachal Pradesh Govt. residing in UNA . I received a call from bsnl telling me to subscribe to games on demand and that it was free, but I have never visited that site nor is it o[censored]se to me .So I TRIED TO CALL THE FREE TOLL NUMBER I.E.[protected] for de activing the games on demand, but the above number is not answer and computor answered that the route is busy. In verious month i have got a bill of Rs 200'/- pm for the games that games I have never played and use it . So kindly help me in this regard for de/activating the games on demand .I think that the bsnl is cheating us by forcibly thursting upon me the games. I dont want this games and de activate to day to my telephone number 01975.223971 under intimation to me

                        with kind regards

                        your sincerely

                        ramkishan singh
                        Namberdar
                        Mohalla Galua
                        Teh and Distt Una

                        Himachal Pradesh
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                          J
                          jugnubarbie
                          from Mumbai, Maharashtra
                          Jan 8, 2011
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra

                          kindly deactivate the indiagames.com pack.we haven't activated that pack.it is been activated by you without our permission.so kindly DE-ACTIVATE the pack.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Iam not activate this games pack it is by pressure activate your staff so, please deactivate this game pack.
                          Iam not activate this pack by force your staff automatically activated without our permission so please deactivate this game pack.
                          iam not activate this game pack it is by pressure activate your staff so, please deactivate this pack.
                          Iam not activate this pack by force your staff automatically activated without our permission so please deactivate this game pack.
                          Iam not activate this pack by force your staff automatically activated without our permission so please deactivate this game pack
                          This is very bad thing which done by BSNL, they r activate first trial pack and after without any msg or any mail they activate premium account. this is not good thing for any one plz take serious action on BSNL.indiagames.com
                          Iam not activate this games pack it is by pressure activate your staff so, please deactivate this game pack.
                          kindly deactivate the indiagames.com pack.we haven't activated that pack.it is been activated by you without our permission.so kindly DE-ACTIVATE the pack.
                          My Ph No:[protected]
                          Ssir, I am sorry to inform that for the past three months a sum of Rs.200/- was included with my monthly bill - Phone No.[protected].for games. I dont know the user name and password and i am also not using the games. Kindly deactivate the games and to avoid further Rs.200/- in my future bills. My email id is [protected]@gmail.com
                          We want to DE ACTIVATE the BSNL INDIA GAME.COM pack immediatly.
                          Kindly de activate the pack as we dont want to pay for it.
                          thanx
                          Ashok Kumar Pahwa
                          [protected]
                          Sir / Madam,

                          I request please deactivate Games on demand from my account. I pay Rs.200/- unnecessarily for this pack which I have used only during the installation. I forgot the Password and ID. Please do the necessary steps to deactivate this GOD and avoid adding Rs.200/- with my monthly bill. I will be more satisfied if the GOD pack charges added to my bill for the past 3 months may please be cancelled and adjusted in my future bills. It's request from a BSNL consumer for the past 7 years.

                          Thankyou,

                          Yours sincerly,

                          Beenaraj.
                          BSNL Cheat service
                          Our Phone number[protected]
                          One day we are asked to activate Indiagames by one fraud by saying that this is free for 2 month and it will be continued if we give confirmation for the same.Whereas we never given confirmation but BSNL Started to charge Rs.200 every month in our regular bill to support the fraud.We thought we were using net and phone excessively since the bill amount shown only net amount not a break up.So far BSNL helped the fraud to steal our money about Rs.1000.A Gentleman from BSNL Exchange asked us to deactivate through net when we given letter to the fraud supporter.Whereas when we try to login we were not able to go in
                          We will be happy if this message help to deactivate indiagames immediately.
                          we want to DE ACTIVATE the BSNL INDIA GAME.COM pack immediately.Kindly de activate the pack as we dont want to pay for it.
                          Thank You
                          GR Srinivasan
                          [protected]
                          I request please deactivate Games on demand from my account. I pay Rs.200/- unnecessarily for this pack which I have used only during the installation. I forgot the Password and ID. Please do the necessary steps to deactivate this GOD and avoid adding Rs.200/- with my monthly bill. I will be more satisfied if the GOD pack charges added to my bill for the past 3 months may please be cancelled and adjusted in my future bills. It's request from a BSNL consumer for the past 7 years.
                          dear sir, I request please deactivate Games on demand from my account. I pay Rs.200/- unnecessarily for this pack which I have used only during the installation. I forgot the Password and ID. Please do the necessary steps to deactivate this GOD and avoid adding Rs.200/- with my monthly bill. I will be more satisfied if the GOD pack charges added to my bill for the past 3 months may please be canceled and adjusted in my future bills. It's request from a BSNL...( bsnl lan line no[protected]
                          we want to deactivate the BSNL INDIA GAME .COM
                          my num. is[protected]
                          thanking you
                          ABHAY FADIA

                          bsnl Indiagames package — deactivation of package

                          My name is Akhilesh Kumar Agrawal
                          please deactive my a/c india games
                          my broadbend phone no. is[protected]
                          Kindly DEACTIVATE BSNL INDIA GAMES which was activated by you with my permission. I am not able to deactivate it through the internet as it errors out showing INVALID USER-NAME AND PASSWORD.
                          Kindly deactivate it as soon as possible as I am not willing to pay for it.
                          My Phone number is[protected]
                          Regards,
                          Ramachandran
                          we want to deactivate the BSNL INDIA GAME .COM
                          my num. is [protected]
                          thanking you
                          vijay sharma
                          we kindly request you to deactivate the indiagames pack that have been activated by you without our permission.kindly please deactivate the pack now...
                          we kindly request you to deactivate the indiagames pack that have been activated by you without our permission.kindly please deactivate the pack now...
                          kindly deactivateBSNLINDIAGAMES. MY NUMBER IS[protected]. MY A/C NO. IS [protected]
                          please deactivate BSNL INDIA GAMES.COM.
                          i am not able deactivate thriugh internet.
                          please deactivate as soon as possible.
                          my Phone number[protected]/ [protected]
                          i request you cancell bsnl.india games in my landline number 22581694
                          kindly deactivate BSNL INDIA GAMES.COM

                          MY NUMBER IS[protected]

                          Regards,
                          S.Santhiya
                          i request you cancell bsnl.india games in my landline number 26705125
                          my no is [protected] kindly deactivate BSNL INDIAGAMES.COM
                          i am not able to deactive the game through internet.and i am not willing to pay extra amount .i never play the game or open the game tilldate .so kindily deacttivate immediately
                          Please deactivate indiagames. our phone No 24490122 Chennai
                          My phone number[protected] .Few days back bsnl.indiagames.com has been installed through Pammal Exchange. Now I am not interested to continue this service at free for 30days after that service chrgs are chargable. More over I am out of station for two months. Hence deactivate this india games once for all and confirm by return mail. My mail id is: [protected]@gmail.comMy phone number[protected] .Few days back bsnl.indiagames.com has been installed through Pammal Exchange. Now I am not interested to continue this service at free for 30days after that service chrgs are chargable. More over I am out of station for two months. Hence deactivate this india games once for all and confirm by return mail. My mail id is: [protected]@gmail.com
                          Kindly Deactivate BSNL India Games immediately from to day onwards-My franchise code 15934 -Phone no 22580535
                          My name is[protected] . bsnl has offered a free package of games for one month. the period is over . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful...
                          I am Srinivasan my phone No.[protected]. I have install the bsnl indiagames. I am unnecessary paying Rs.200/- per month. I request you to kindly deactivate indiagames.

                          Expecting your reply pl.

                          With regards,

                          C.R. SRINIVASAN
                          sir,
                          I am not active this pack by force your staff automatically activated without our permission, so please deactivated this game pack immediately. We have noticed that we were charged Rs.200/- plus surcharge of Rs.20/-has been charged for the month of February 2011 bill.
                          We have written a letter to this effect to cancel the GOD facility and return the charged amount Rs.220/-.We were told that same will be adjusted in the next bill.But our surprise we were charged for GOD facility for the month of March of 2011also.
                          Now we once again request you to kindly cancel the GOD facility and return the charged amount totaling Rs.440/- which was charged for two months or otherwise the same may be adjusted for our regular billing from the next month.
                          thanking you,
                          yours Sinscerely,
                          K. Durga Prasada Rao
                          336/B, Sector-8, Ukkunagaram,
                          Telephone no.:[protected]
                          Visakhapatnam-530 032
                          mail address: [protected]@gmail.com
                          My name is g.lakshmi. phone no.27268343. My age is 65. I no need the games. bsnl offered a free package of games for one month. but i was not play any game . you have send bill for the game for feb.month Rs.200.00.Kindly repay the amount or adjust the march telephone bill. I REQUST YOU TO STOP THE GAMES AND I WANT TO UNSUBSCRIBE THE BSNL GAMES. G.LAKSHMI

                          bsnlindiagames.com — deactivation of games pack

                          The games package was activated with our knowldge .as i know it was not used .during lostmonth i noticed that in the bill . As we are not useing/plying the games it is reqested the games package to be
                          deactivated immidiatly .
                          Our ph.no.[protected] .
                          T. sivakumary . guntur andhrapradesh.

                          We once again request to deactivate the bsnl games package immidiatly Be fore 1st april 2011.
                          thanking you
                          sivakumary
                          [email. [protected]@yahoo.com.]
                          ...................................................................................
                          please deactivate BSNL INDIA GAMES offered to my number[protected]Y. Radha Krishna) immediately. inspite of a request over phone no action has been taken and even this month (latest) this was charged at Rs.200/-. As I do not require this please stop billing the same atleast from next month failing which i will be surrendering or going to lodge a complaint at consumer court.

                          Y. Radha Krishna
                          27/03/2011
                          please deactivate the India games as soon as possible.My landline no[protected]
                          please deactivate the games on demand as early as possible my landline number is 28440344. confirm after deactivation to my mobile no.[protected]
                          One day we are asked to activate Indiagames by one fraud by saying that this is free for 1 month and it will be continued if we give confirmation for the same.Whereas we never given confirmation but BSNL Started to charge Rs.200 every month in our regular bill to support the fraud.We thought we were using net and phone excessively since the bill amount shown only net amount not a break up.So far BSNL helped the fraud to steal our money about Rs.200.A Gentleman from BSNL Exchange asked us to deactivate through net when we given letter to the fraud supporter.Whereas when we try to login we were not able to go in
                          We will be happy if this message help to deactivate indiagames immediately.
                          please dont duduct another 200/- in the bill of April. otherwise i will go to consumer form. please deactivate the GOD facility immediately.

                          AFTER DEACTIVATE PLEASE GIVE ME REPLY IN MY MAIL ID
                          thank u

                          A SINIVAS
                          PH[protected]
                          MVP COLONY
                          SECTOR 2
                          VIZAG
                          kindly deactivate the bsnl india gamesfrom 14.04.2011 which offered free for one month from 15.03.2011. My landline No is[protected]. My user ID is pvalarmathy.
                          My name is MURUGESHAN phone no.[protected]. My age is 22. I no need the games. bsnl offered a free package of games for one month. but i was not play any game . you have send bill for the game for EVERY month Rs.200.00.Kindly repay the amount or adjust the telephone bill. I REQUST YOU TO STOP THE GAMES AND I WANT TO UNSUBSCRIBE THE BSNL GAMES. please deactivate soon...

                          BSNL — Deactivation of games package

                          my number is 224086 . bsnl has offered a free package of games for one month. the period is going to elap se on 23.10.2010 I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account.Please do the needful.

                          Thankingyou,
                          want to unsbscribe this game but i forget my email id and password of indiagames..actly i never wanted to subscribe that, it happened by mistake so please unscribe indiagames on demand and send message my to email id [protected]@yahoo.co.in . please unsubscribe it. my land line number is[protected]
                          hnkesavacharyulu
                          please deactivate the pack my landline no. is[protected].
                          Kindly deactivate indiagames.com pack. Thank you.
                          please deactivate the games on demand as early as possible my landline number is[protected]. confirm after deactivation to my mobile no.[protected]
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                            A
                            arshadmd0000
                            from Delhi, Delhi
                            Jan 8, 2011
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                            Address: Balangir, Odisha

                            Sir
                            On 1/1/2011 at 09:19am i had recharged my no. with Rs.100 top-up from no. 154662 Ref no.[protected]and got talk time of Rs.100 when i checked the bal. at7:30pm the bal was Rs.14.25 in between i had talked Rs20after deduction it would be Rs.80 but it was 14.25.I had not activated any service even though I had complaint this in BSNL complain but they had not taken any step.
                            Sir i am a student of a govt. college, sir please take some helpful measures so that i will be highly obliged to you sir .
                            Thanking you
                            MOHAMMAD ARSHAD
                            [protected]
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                              O
                              odungattu
                              from Hyderabad, Telangana
                              Jan 8, 2011
                              Resolved
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                              Resolved

                              Address: Rangareddy, Andhra Pradesh

                              hiiiii sir.... ny num is [protected] i am facing signal problem(signal drops suddenly ) frm 1 week. repeated complaint. no action has been taken ...all the bsnl customer r facing the problem ... . .
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                S
                                sasp
                                from Pune, Maharashtra
                                Jan 7, 2011
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                                Address: Parbhani, Maharashtra

                                HI,
                                MYSELF SHASHANK PATIL FROM PARBHANI MAHARASHTRA. AS I AM USING BSNL GSM CARD FOR 3 YEARS I'VE NEVER GOT PROPER SERVICE. THE COUSTOMER CARE SERVICES ARE BUSY FOR HOURS AND HAVE NO INFORMATION REGARDING THE COMPANY. BSNL NETWORK HAS ALWAYS NETWORK PROBLEMS. THIS SERVICE IS THE WORST SERVICE I'VE EVER SEEN. I THINK INDIAN CONSUMER FORUM SHOULD TAKE SOME ACTION AGAINST IT.
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                                  S
                                  sthadem
                                  from Delhi, Delhi
                                  Jan 7, 2011
                                  Resolved
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                                  Resolved

                                  Address: Karimnagar, Andhra Pradesh

                                  Hi All,


                                  I would like to log a complaint againist the bsnl 3G and customer care
                                  call back services based on below reason

                                  *Problem Description:* Internet connectivity problem since 10 days.

                                  My name is srinivas thadem and my 3G terradata data card number is +91-94944
                                  -37531. I have purchese data card 5 months back and it was working fine when
                                  i was using in Andra Pradesh. But it is not working properly when i am using
                                  in MAHARASTAR, Pune District. I am getting connectivity problem frequently,
                                  and I called to customer care people many times but there is no
                                  response and no solution from the customer care people. Many times they kept me on hold for 38 minitus and 50 minutes and after that they used dissconnect. and one importent hing is basnl is providing the call back service from the customer care but it is not following the same. they are cheating the people.The major problem is connecting to customer care people is very very
                                  difficult.it is taking so much time nearly 1-2 hrs. And one more thing is I
                                  am calling from maharastra so it is paid call.about call back service this
                                  is also never and ever worked. I have tried many times from
                                  [protected],[protected] and finally from data card number +91-94944
                                  -37531 but till today i did not get any call from bsnl customer care
                                  reagrding my issue. I have spent around 150 rupees to call the customer care
                                  eventhough my problem is not get solved till today. the numbers are
                                  [protected] and 1500, and [protected] are not use full.Please if you are
                                  using bsnl service and try connect from your mobile so that you can come to
                                  know what is the problem the people are facing to connect customer care.

                                  But I came to one thing practically why the people are not prefer to use
                                  bsnl service, beause of the bad srevice and irresponsibility.

                                  None of the toll free number is working prperly and noe of the customer care number is working properly


                                  please consider my request and provide the complaint number.
                                  For further communication please contact me on [protected]



                                  Regarding

                                  Srinivas thadem
                                  Contact No: [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  I&#039;m from a teaching Community and most o[censored]s are using the BSNL 3G service in advanced android sets in the middle of the town.It is a great disappointment for us that the 3G service periodically goes off and resumes often.We lose the connection for every 3 minutes.Please clear this problem because we have a great reputation over this BSNL. My cell No. is [protected]
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                                    R
                                    Ravi Chaturvedi
                                    from Noida, Uttar Pradesh
                                    Jan 7, 2011
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Hello Sir,

                                    My phone no: 28453005, I have applied for transfer from Satyasai layout, whitefield to Kadugodi on 04/12/2010. I went to their office multiple times, they sometimes say the commercial office is shifted to Indira Nagar and you need to visit the commercial office and sometimes they give you another number to talk to. They haven't stopped their billing so I end up paying the RENT (BSNL Broadband - Rs 750/M).
                                    After visiting their office multiple times, I finally got the number of the JTO (area responsible). He's been telling for last 10 days that connection will be done tomorrow. I've never experienced such a pathetic service in my life. You call customer care, they say you call JTO, JTO says you call lineman and the lineman is never reachable. I don't understand, why a customer should run behind all these non-sense people who doesn't have etiquette to talk. Please let me know, if something can be done. I'm even thinking to go to the consumer forum for the same. you can reach me at [protected] for any clarification.

                                    Regards,
                                    Ravi
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Pathetic would be an understatement for these people. Every month my telephone line is mostly damaged for atleast a week for some reason or the other and to get these people to fix it is a nightmare. There is this guy called Thimayya who is responsible for broadband connections but its high time he retired from service... he knows nothing about customer service... You call him... 'Yes Madam... I'm sending person...' He keeps chanting the 'sending person' mantra on the few calls that he responds... but noone ever comes by. Around 30 families in the apartment where I reside have switched over to BSNL unable to get a decent service from 'The Thimayya' and 'BSNL Customer Service' at Whitefield.

                                    And customer complaints number... wow... thats another department... you call them, they put you on hold and just keep the reciever down... you call them again... they do the same thing... any number you call them, if someone accidentally has the courtesy to attend to it, then they always have another department or phone number to direct you to... Even if you tell them that you are going to discontinue their services, they would gladly let you... it just doesnt affect them... Infact, I've just booked an airtel broadband while awaiting my bsnl phone to be fixed.

                                    Except for one gentleman who has attended my call from the Duplicate Bills department(well... the complaints department once directed me to this department), there is absolutely no other staff in this office who seems professional. The way they behave, one would doubt if they are educated. Cant believe that we pay our taxes to support such organizations. Even the women at the billing department display the attitude that they run our lives when we go to pay the monthly bill. What a shame! Its high time that these jobs went to younger smarter people who are educated enough to deal with the masses... theres no dearth of education in our country... so please recruit people with merit... true that the government wants to support the underprivileged... providing them jobs...blah blah blah... but please dont recruit such laid back unprofessional people for customer service if you cant train them. Atleast show some concern for the common man who knocks at your door for service...
                                    This is Probably the Worst Customer Care Centre There is. Half of the Staff will be Sleeping when you enter the Building. You litterally have to wake them up when you go there. Nobody is willing to answer the calls. I loose my Temper every Time I enter this office.

                                    First I asked for a Broadband Plan Change, They Cancelled my Current Plan too. I ended up paying 5000 Extra on the Bill that Month.
                                    Later They Changed the plan but There is no Response to any Complaints Raised.

                                    I am Trying to Shift my Phone now It's been 10 Days Since I applied for the Transfer. I have been to this Office Three Times Already. Driving for Almost 40 KM every time. No Response?????

                                    If this is What you call Customer service.. Shame on you...
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                                      S
                                      shibu13
                                      Jan 7, 2011
                                      Resolved
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                                      Resolved

                                      Address: Pathanamthitta, Kerala

                                      My landline No:[protected] is not working for the last 2 weeks, i already complained in the telephone exchange many times, but not yet take any action from their part. I am working in Dubai, and i can't able to contact my family for the past two weeks.

                                      Kindly takes action against my complaint.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      BSNL Landline — poor responce of bsnl land line

                                      dear sir
                                      i am sarade ashok serving in indian army in posted at kargil secter in my home land line service is available but maney time gives a poor response when i give complant to office they neglacted to my father ( my address ; at post karanje tal karamala dis solapur stat, ; mh phone no; [protected]) pl sir tell me segasation regarding phone and noted the complant pl sir
                                      poor responce of bsnl land line
                                      dear sir
                                      i am sarade ashok serving in indian army in posted at kargil secter in my home land line service is available but maney time gives a poor response when i give complant to office they neglacted to my father ( my address ; at post karanje tal karamala dis solapur stat, ; mh phone no; [protected]) pl sir tell me segasation regarding phone and noted the complant pl sir
                                      Am from Idukki, Adimali having BSNL landline number [protected] got disconnected due to technical issue from BSNL end, still issue is not rectified. Planning to take Idea/Vodafone mobile connection to avoid such kind of reckless and irresponsible service. NOT HAPPY WITH BSNL SERVICE AT ALL...
                                      I;m from malappuram, nilambur. having BSNL landline number [protected] got disconnected due to technical issue from BSNL end, still issue is not rectified. Planning to take Idea/Vodafone mobile connection to avoid such kind of reckless and irresponsible service. NOT HAPPY WITH BSNL SERVICE AT ALL...
                                      POOR SERVICE
                                      sir,
                                      my phone number[protected] is not working in 1 month.Ialredy complaint 3 times to the Attingal Exchange but there have no responce and 1 time complained your trivandrum branch but no action.so kindly take a necessary action
                                      Yours faithfully,
                                      GOPINATHAN NAIR.
                                      sir, my land line number [protected] is not working in four month I am complant many times to the pathanamthitta and mekozhoor exchange but there have no responce for the complant pls--- take a necessery action
                                      My landline No:[protected] is not working for the last 2 weeks, i already complained in the telephone exchange many times, but not yet take any action from their part. Rent rebat for the fault period required.Reply requested.
                                      My land line No [protected] is not working for the last 10 days.

                                      This is my office Number and using for the period of 12 years. Frequently the phone is out of order because of that it affect my business contacts.

                                      kindly take immediate action to rectify this major issue from your goodself

                                      with regards

                                      AJAYAKUMAR
                                      sir,
                                      my phone number[protected] is not working in 50 Days.I alredy complaint 3 or moretimes to the Kidangoor Exchange but there have no responce and no action.so kindly take a necessary action immedeately.
                                      Yours faithfully,


                                      Gopalakrishnan .V.B
                                      sir, my land line number [protected] is not working in five month I am complant many times to the peerumadu and cheruvallikulam exchange but there have no responce for the complant pls--- take a necessery action
                                      My landline No:[protected] is not working for the last 2 months, i already complained in the telephone exchange many times, but not yet take any action from their part. I am a senior citizen and i can't able to contact my children s last two months.

                                      Kindly takes action against my complaint.
                                      BSNL KERALA LAND LINE
                                      [protected]@yahoo.com SIR

                                      my land line no:[protected] is not working for the last 2 month, I already complainted inthe telephone exchange many times, but not repair from their part.i am working in abudhabi, and i canot able to contact my family for the past times.I have broadband connection(rural compo uld 500 plan).

                                      kadakavur tel:exchange:[protected] and [protected] i contact this numbers





                                      kindly take action against my complaint
                                      Dear sir i have complaint my telephone in so many days.I already informed in your site.But not respond still not anything do. So kindly please co-operate this matter my telephone no mention below
                                      my no is[protected].Please do your self



                                      Regards/
                                      Sunil Kumar
                                      My BSNL land line connection no.[protected] is not working for the past two weeks.I 've already registered several complaints since the phone was dead.I have also contacted the authority personally and I got response from them that they are checking out the connections and the problem will be solved soon.But it's been another one week after that response from the authority and no action has been taken since now.I 've always seen that the BSNL authority is so concerned about the payment of the bills and the imposing of fines but not so good at costumer satisfaction. I hope the authorized will see to this problem and make a solution ASAP.
                                      My landline No[protected] not working for the last1 weeks, i already complained in the telephone exchange many times, but not yet take any action from their part. I am working in soudii, and i can't able to contact my family for the past one week .please do some necessary action
                                      for my case

                                      thanking you Vincent Mathew
                                      sir,
                                      my phone number[protected] is not working in last 18days. I Ialredy complaint many many times to the Thalayolaparambu Exchange, Kottayam vaild Phone number is [protected], and SDE Vaikom. but there have no responce yet .So kindly take a necessary action, I hope the authorized will see to this problem and make a solution soon

                                      Yours faithfully,

                                      Jibi John
                                      Sir,

                                      My land line number[protected], Thuravoor Exchange, Ernakulam SSA is not working for one month. I complained about the same to Thuravoor Exchange and many other sources. Till now the problem is not yet solved. Kindly take necessary action to solve my complaint.

                                      Yours faithfully,

                                      Johny P.P.
                                      Punnassery House
                                      Thuravoor P.O.
                                      Angamaly (Via), Ernakulam
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