Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I HAVE BSNL LANDLINE AND BROADBAND CONNECTION SINCE 1996 ( A/C No. [protected] ). THE CONNECTION IS ON MY DAD'S NAME BUT SINCE AN YEAR I'M GETTING ALERTS ON MY MOBILE ABOUT BILL GENERATION, BILL PAYMENT, COMPLAINT REGISTERED,ETC. I MADE A REQUEST BY GOING TO CHARMINAR BRANCH FOR STOPPING THE BSNL ALERTS. BUT NOBODY IS THERE TO RECTIFY THE PROBLEM AND REMOVE MY NUMBER FROM ALERTS. BSNL IS SPAMMING MY MOBILE INBOX AS ALL THE MSGS IN MY MOBILE ARE BSNL ALERT SMS'S !! I REQUEST BSNL AUTHORITIES TO UNSUBSCRIBE MY MOBILE NUMBER FROM BSNL ALERTS.

hi i'm kjagdeep,i want to unsubscribe bsnl games on demand and i forgot my user name and password.so pls dear bsnl unsubscribe this crap and boring games on demand servicemy LL no. is[protected],
tnx

Dear Sir/s,

You are herewith requested that the BSNL Landline telephone No.[protected] dead from last 10days and their are no register the compliant on the net of BSNL Online till last week and their are no body repair the phone, everybody want money. J.E.and Linemen also not comes. No. any online service that book complaint bsnl no.197, 198, 1500 are not booked complaint.

You are requested please take neccessary action and deduct the rent for same period.

With thanks,
Devender Kumar
C/o Savitri devi
Ph.[protected].

some person r calling me, and disturbing.
so i want to skip the unknown number's call.
at 1st i want dont want to attend the call of [protected]

My BSNL WLL phone No.215407 is been changed form billing to prepaid without any notice.
I want My BSNL No. to be changed to billing again. Mr. Prajapati from BSNL office Palghar who is the responsible person is unable to help and answer any question. No one in the Palghar BSNL office is ready to help. I have paid all pending bills, now there is no outstanding on the No.215407 and I am also ready to pay the charges if any. But Mr. Prajapati from BSNL office Palghar the responsible person not ready to help any way. Mr. Prajapati the senior person in BSNL office have suggested Me to take another new connection but unable to give any resolution.

I am Praveen and i brought a BSNL 3G DATACARD on[protected] with the number [protected] , hoping that it would be useful for my engineering studies. At the time of purchase i was told that i would get a speed of 7.2Mbps but instead i am getting a speed of 2Kbps. When i tried to complain about this issue, the officers incharge started blaming different customer service centers and made me to roam each and every customer service center in bangalore, yet there was on response and i am still stuck with the low speed broadband with my exams approaching round the corner. I hope so that the responsible authorities would do something about this. If any progress and for further details pls contact me on [protected]@gmail.com

Hi,

I have applied for landline and broadband shift on 10/12/2010 till now i am not able to use broadband connection.

I have called up Ulsoor telephone exchange and have been to thetelephone exchange in personal.
There is no proper answer from the officials.

Could some one please suggest me what to do further to get the broadband connection back.

With Regards & Thanks,
Murali.M

i have taken a BSNL EVDO Connection from himichal pradesh
having id [protected]
same not work here at PUNE even i got full signal of EVDO
i have already contacted at shimla
they said there is no problem from their side, problem will resolve from pune


while connecting i go message

"the authentication process is start."

"an authentication event occurred".

" remote computer did not respond...............................................


please do needful

subodh kumar
asst executive engr
GREF Centre
dighi camp pune-15

NAME : NARESH SHARMA
PROFESSION : ADVOCATE
PLACE : JAGDALPUR, DISTT BASTAR (C.G.)
USER ID : mohitmr1

Subject : For Renewal of my Sancharnet internet connection.

Dear Sir,

I have been using sancharnet internet (Dial up connection) since last 3 years. I know that sancharnet internet have to be renewed every year. My sancharnet internet conncetion is pending for renewal Dt.[protected]. This is for your kind information that I have already paid the amount of Rs. 281/- for Renewal of my sancharnet connetion receipt no. 40788/103 Dt.[protected] but till date[protected] my sancharnet connection has not been renewed by Jagdalpur Exchange Officer.

For this purpose I have contacted to the intenet officer to know why my sancharnet connection is not renewed. Then I understood that BSNL has launched new software and they have not received proper guidelines or software from their head office.
Then I have teken this matter to TDM of Bastar and the TDM of Bastar had told me that they would talk to head office to get information for renewal of sancharnet internet connection.
Till date nither TDM nor internet oficer had contacted me.

I met several times to the officer of internet section of Jagdalpur but they did not gave satisfactory answer and always told me that they will talk to senior officer's or head office.
I don't know why they are not taking necessary step or action to solve my problem.

I think that this is the reason for reducing BSNL customer Day by Day. The BSNL officer's did not give proper attention to their customer's and not make proper effort to solve the customer's problem.

If this kind of services are given by the BSNL officer's to their customer's then customer will shift to other operator for better services.

Already 12 days gone but they have not collected proper guidelines or software from their head office.

I understant that no work impossible but to make it possible you have to give your proper efforts.

So I request you to please avail the proper guidelines or software as soon as possible to the Jagdalopur exchange to solve my problem and please take some necessary action or step to slove my problem.

Awaiting for your reply.

Thanking You

REQEST FOR HELP


Dear sir

i sumit following details to bsnl for disturbing me unnessary, i would like to imform you the same and please i bag for justice to your deparment
my complain number with bsnl[protected]

[protected][protected][protected][protected]

[protected][protected][protected][protected]



DEAR, RESPECTED SIR,

I AM SAD TO INFORM YOU THAT I HAVE BEEN FACING A BIG PROBLEM FROM BSNL DEPARTMENT OF VADODARA/ MIYAGAMKARJAN
SIR MY COMPLAIN MATTER IS VERY HARD TO UNDERSTAND SO PLEASE BE LEAD ATTENTION TO MY COMPLAIN,

SIR I WAS HAVING A CDMA NO WITH YOUR BSNL- [protected]
THEY STOP MY NO/ACCOUNT ON-AFTER 2007
I HAVE FINISHED ALL PAYMENT AT THAT TIME

MY NUMBER WAS STOOPED IN 2007 AND NEVER WORK EVEN FOR INCOMING SINCE TODAY '

NOW THE PROBLEMS IS THAT THEY START TO GIVING ME BILLS FROM 9 TO 10 MONTHS OF THIS CRUNTS YEAR SAWING THAT I AM USING SERVICE OF FOLLOWING
CDMA MONTHLLY .......110
LO KAR LO BAT ........171 (7/09/10) ( ALTHOUGH THEY NOT PROVIDING THIS)

MY QUESTION IS THAT IF I AM NOT USEING ANY SERVICE FROM BSNL FOR THIS NUMER AND NITHER THEY PROVIDING TO ME, YOU CAN CHAK IS ALWAYS OUT OF ORDER

SO HOW CAN THEY GIVE BILLS OF SUCH A SURVICE WHICH IS NEVER BEEN PROVIDE TO ME ?
HOW CAN THEY DISTURB MY ADDRESS WITH SOWING THAT I AM USING SURVISE ? WHER AS NO SURVISE IS PROVIDED AND IS STOPED SINCE THREE YERS PAST

SO PLESE DO NEED FULL TO MY CASE IN THIS MATTER,

SIR THIS WAY THEY FORCING ME OR LEAD TO SUMITE THIS ISSUED TO CONSUMER CORT FOR MY SELF DEFENCE

OR THEY LEAD ME TO OPAN THIS ISSUED BILLS WITHOUTS SURVISE TO PRESENTS THIS CASE TO PUBLIC MEDIA

SO HERE I AGAIN REQUEST TO YOU THAT MY ONREBLE SIR WITH A HOPE YOU WILL DO THE NEED FULL STEPS FOR THIS MATTER

MIYAGAM KARJAN/ UNPROVIDED SUEVISE NUMBER IS[protected]

MY ADREESS IS AS FOLLOWES
MR- MUBARAK DAUDBHAI ASOJWALA
SANSROAD, AWAS, NAVI NAGREE, KARJAN-VADODARA-392220
MY CURANT CONTECT NO [protected]
THANK YOU

copy forwrded to
(1) vadodara nodel officer
(2) ahmadabad nodel public grevince
(3) GM (Coordination) & Appellate Authority

I'm Limesh from calicut
My BSNL Number :[protected]
Landline : [protected]
No incoming and outgoing.
Can't receive or send SMS.
i cant call to customer care. so i dial from my another number ([protected]).
I dialed customer service center and told my problem. A customer care executive asked to hold. After a long time he replied that he's not responsible for this and wait until this complaint will be solved or "if you are in hurry you can take another connection". I asked his number he transferred call to Senior. He also misbehaved .He said to wait more than 7 hours and " you are not only our customer all are waiting why can't you . I never said to take BSNL connection". He said he can cut my connection if he wants. And he threatened me saying he can find my address and will show me.
If he cuts my connection what should i do?

Respected AP BSNL Telecom Sir, I am recharging 33/- rs. bundle sms offerf pack. but, with out intimation of festival session charge the sms actual charges and customer care center will not be take the lift my mobile. noumber of timings telling this "MA CUSTOMER CARE PRATHINIDHI KARYA NIMAGNULAI UNNAARU, DAYACHESI LINELONE UNNADI".... So, pls rectified these are all and provided the best/gud services in our customers. This is my request and then, this is my mobile no. [protected].

Thanking You.

MY PHONE NUMBER 2743639 IS DEAD FOR MORE THAN 2 MONTHS AND I HAVE ASKED SDO ON [protected] AND ALSO DIALLED TO DE PHONES ON 2322000 AND ALSO PERSONNLY WENT TO KHADRA EXCHANGE ALSO BUT ALL IN VAIN. AND 1988 GIVES THE NUMBER TO IN INVALID AND 1500 IS JUTS NOTING THE COMPLAINS AND ALSO INFORMED ON 231100 AND THEY ALSO JUST NOTED THE COMPLAIN TO PUT ANOTHER PAPER UNDER THEIR PILLOW. IT SEEMS THAT BSNL STILL WORKS THE SAME SILLY WAY AND NO ONE IN THIS GOVT. ORGANISATIO IS READY TO WORK AND ALL ARE DEFENITELY USELESS. I BELIEVE GOVT. SHOULD STOP PAYING THESE GOOD FOR NOTHING SO CALLED OFFICERS WHO ARE NOT WORTH BEING PEONS ALSO IN ANY PRIVATE ORGANISATION.

Dear Sir,
I am using BSNL prepaid mobile No.[protected].I received sms today (25.12.2010) at 11.30 P.M stating that the rate cutter and other concessional rate not applicable for 25th, 31st December 2010 & 1st Jan 2011.Today they debiting 90 paise/minute.They are not notified in advance. How can they suspend rate cutters in valid duration?.Kindly treat this mail as complaint, do the justice for the customers like me.
Thanks,
R.LOGANATHAN,
!5, Rabindranath Tagore Road East,
Ganapathy, COIMBATORE_641006.

I am user of Mob No [protected]. It is noticed that Rs 10/-on account of HUMSHAKAL service has been deducted from my mob on weekly bassis from last three months without activation of this service. I have two times requested for DND service but still no action has been taken till date.May I request you to kindly instruct Custmer Care or HUMSHAKAL SERVICE to refund my deducted money and stop further such type of theft to other custmer also.

stupid, [censored] service in BSNL CELLONE CUSTOMER CARE

my bsnl sim card registration failed msg on my prepaid no [protected], my sim no[protected] plz sir activate this number [protected]...

I am Rajesh patel from Indore .I bought EVDO from BSNL .According to advertisement speed of INTERNET should be 2.4 MBPS but this is too slow around 128 KBPS. Please take some action.

i HAVE RECEIVED SIM NO. [protected] TO BE PARED WITH MY LANDLNE NO.[protected] BUT BSNL HAS BEEN PARED WTH [protected] , I HAVE DISCUSSED WTH SDO, TEEPHONE, RAGHOGARH (M.P.) ON PHONE NO.[protected] AND TELEPHONE OFFCE GUNA ON[protected] BUT TILL DATE I HAVE NOT GOT ANY SATIFACTORY ANSWER. AS PER ATTACHED DOCUMENT AN APPLICATION MY LANDLINE NO IS[protected]

GOPAL SINGH
SIM NO, [protected]
TO BE PARED WTH [protected]

Dear sir/Madam,

This is to bring to kind notice that I have paid my BSNL telephone bill Rs.2648/- online with my SBI Visacard through HDFC gateway on 15/05/2010. By mistake I have paid twice on the same day and it has been debited (please refer SBI card May 2010 statement which is attached herewith). Till date it is not been credited in BSNL account(please refre attached BSNL bill). During that bSNL was changing there servicer and they have informed me that the amount may be credited if the new server is updated. I have visited many times to BSNL office and found one day that they have not received the amount. They asked me to contact HDFC bank. Then I written to HDFC bank on 16/11/2010 and expecting some favorable reply from them. Yesterday I came to know that HDFC cannot help me in this regard and asked me to contact SBI Card.

Please do the needful as I am running after this for last 7 months. I am attaching the letter to BSNL, SBI card statement and my BSNL bill for your ready reference.

Regards

R S Raman