Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 586

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deo Das Dwivedi
from Nashik, Maharashtra
Report
Copy

Theft of Money

Address:Ahmednagar, Maharashtra

I am user of Mob No [protected]. It is noticed that Rs 10/-on account of HUMSHAKAL service has been deducted from my mob on weekly bassis from last three months without activation of this service. I have two times requested for DND service but still no action has been taken till date.May I request you to kindly instruct Custmer Care or HUMSHAKAL SERVICE to refund my deducted money and stop further such type of theft to other custmer also....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
swiss2020
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care

Address:Tamil Nadu

stupid, [censored] service in BSNL CELLONE CUSTOMER CARE...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
Bhavik Mistry
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl sim card registration failed Problem

Address:Gujarat

my bsnl sim card registration failed msg on my prepaid no [protected], my sim no[protected] plz sir activate this number [protected]......
Helpful
7 other people found this review helpful
7 found this helpful
4 Comments
Report
Copy
S
sourabhchouhan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SPEED

Address:Indore, Madhya Pradesh

I am Rajesh patel from Indore .I bought EVDO from BSNL .According to advertisement speed of INTERNET should be 2.4 MBPS but this is too slow around 128 KBPS. Please take some action....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gsingh9393
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PYARI JODI

Address:Madhya Pradesh

i HAVE RECEIVED SIM NO. [protected] TO BE PARED WITH MY LANDLNE NO.[protected] BUT BSNL HAS BEEN PARED WTH [protected] , I HAVE DISCUSSED WTH SDO, TEEPHONE, RAGHOGARH (M.P.) ON PHONE NO.[protected] AND TELEPHONE OFFCE GUNA ON[protected] BUT TILL DATE I HAVE NOT GOT ANY SATIFACTORY ANSWER. AS PER ATTACHED DOCUMENT AN APPLICATION MY LANDLINE NO IS[protected]

GOPAL SINGH
SIM NO, [protected]
TO BE PARED WTH...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
R S RAMAN
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ONLINE TELEPHONE BILL

Address:Jharkhand

Dear sir/Madam,

This is to bring to kind notice that I have paid my BSNL telephone bill Rs.2648/- online with my SBI Visacard through HDFC gateway on 15/05/2010. By mistake I have paid twice on the same day and it has been debited (please refer SBI card May 2010 statement which is attached herewith). Till date it is not been credited in BSNL account(please refre attached BSNL bill). During that bSNL was changing there servicer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mpmerja
from Shahada, Maharashtra
Report
Copy

3-G,Mobile Connection Complain in Gujrat Telecom circle

Address:Rajkot, Gujarat

To: [protected]@bsnl.co.inCc: "mp merja" <[protected]@yahoo.com>
Dear sir,

Stil to day my complain not solve,


last 4 months my complain is not solve, i contect manny time, after your advise 8 time to concern deppartment , plz. say sir mai kya karu, mera belence everday kum ho raha hai and 3G connection not working, kya may mera connection bandh kardu, aap hi bataeya sir, aap dekh sakte...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sampat04
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got Bill without LANDLINE CONNECTION

Address:Bangalore, Karnataka

Hi SIr,


This is NAGA SAMPATA RAO KATEPALLI, I applied for broadband connection online on October,2010, after 1 month they called me for the connection, I said its not required now. They didn't say anything, they said ok. But 22 December,2010. I got the bill with my name and address amount of 1300 rupees along with making call details and the number they allot for me is[protected]

My problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gnanasundar1
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Booster Not working

Address:Chennai, Tamil Nadu

I have recharged SMS booster value Rs.13 during 5th November it worked upto 4th December per SMS 1 Paise charged I have sent around 250 SMS. When i tried recharge the same booster in the 2nd week of december it was blocked. Then i recharged Rs.31 booster on 21/12/10 which is also SMS booster for 2000 free local SMS and 1000 National SMS. But it is not working for each SMS i send Rs.0.50 is getting detected from my account.

Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajneesh madhok
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inflated bill, Slow speed, Broadband usage procedure changes

Address:Kapurthala, Punjab

----- Original Message -----
From: rajneesh madhok
To: [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@bsnl.co.in ; [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kuldeep.shipu
from Mohali, Punjab
Report
Copy

BB NOT WORKING

Address:Rupnagar, Punjab

SIR
MY NAME IS SAMMAT SINGH. MY PHONE NUMBER IS [protected]. I HAVE BROADBAND CONNECTION OF BSNL BUT HERE BSNL COMPANY DOES NOT PROVIDE HIS SERVICE, EVEN TOLL FREE NUMBER 1500 NOT WORKING PROPERLY, AND EXCHANGE HOLDER DIDN'T TALK PROERPLY. SO PLEASE I NEED THE HELP
THANKS...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Ranitha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STD facility not working

Address:Chennai, Tamil Nadu

Respected sir/madam,

Our residence landline number[protected] was provided with STD facility. We used to make STD calls by dialling "95" code instead of "zero". From the time "95" code was banned, we are not able to make STD calls.

I had contacted the BSNL office several times. But the secret code option they give to unlock or lock STD facility is not working in our case.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
F
falgundalal
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead Telephone

Address:Ahmedabad, Gujarat

Phone no 26302806 is dead the automatic telephonic complain service 26302198 is also not working properly the telephone wire from ground floor to our residence is not in proper condition so the fault araised no of times kinldy resolved at earliest and oblige.

thanks with regards
falgun dalal.
26302806 / [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
J
jpavan.1991
from Amalapuram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivate music on demand

Address:East Godavari, Andhra Pradesh

Please deactivate music on demand for my number........... I dont know how it has been activated...... without knowing i lost 200 rupees..
So kindly deactivate......... Ph no:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
80 Comments
Report
Copy
J
janeman
from Nadbai, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LANDLINE &BROADBAND

Address:Bharatpur, Rajasthan

dear sir,i am a consumer of bsnl My land line no[protected] is working from last two years but there is some problem came from last six months. my connection was some time going in dead pssition and some time going in active. after regulerly complating at bsnl office (kaman) there no good solution...


rent is also added. i have also broadband connection 750
i have register it 750 into625 to 29th octomber but...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hanuman B. Rawal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone

Address:Pali, Rajasthan

[protected] is Snsumenta fold...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
S
samarsingh2025
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of Masti Pack

Address:Lucknow, Uttar Pradesh

Sir
My mobile no is [protected].
Today we received a SMS from[protected] on dated 20.12.10 that "Thank you for Subscribing Masti Pack. You have charged Rs 5/30 days." and Rs 5 deducted from my A/c but this service is not activated by me.

When we contacted with Customer care the representative of c/care told me this refund is not possible and deactivation is not possible from my end. Please send a Sms...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sunilc65
from Delhi, Delhi
Report
Copy

wrong balance deduction & poor customer services

Address:Vidisha, Madhya Pradesh

this is regarding balance deduction of my cell no. i.e. [protected], i am calling customer care since 4 month my balance getting deduct automatically, i this it is due to some service activation but used to customer care representative tell that problem will resolve in 48hrs and will get money back too. i never seen such poor services. Reallly now i understood i am using government mobility services which will take long long time.
Request...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
senthil.ct
from Ghugus, Maharashtra
Report
Copy

india game -cancelled-god plan pre 200

Address:Tiruvallur, Tamil Nadu

my name is chandrasekaran..t.my landline number is[protected].I did not liked god plan pre200.so please cancelled of this game plan...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
H
hanishmanu
from Tellicherry, Kerala
Report
Copy

in effective top up, ?cheating

Address:Kannur, Kerala

top up in effective...? cheating customers
Yesterday at 7 pm I have made online payment for recharging(top up) my BSNL prepaid connection ([protected]) using net banking facility of union bank. The amount Rs.220 is immidietly deducted from my account. But the top up not done yet .Instead received a message..'.Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries'. According...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy