Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,

I am having BSNL broad band connection for the last six months .Always the connectivity is poor. Now for the past fifteen days it is not getting connected at all. I request you to rectify the problem permanentny.


Connection details

Name ; T. Rajappa

Tel.No ; [protected]

Address ; 1A/19 Holy Cross Nager

Near Holy Cross College

Nagercoil 629004

Dear Sir, On 31.12.2010 I received two SMS messages in my Mobile Phone bearing No.91-[protected] one from No.56505 thanking me for subsribing GOVT JOBSPacks and intimating me to have been charged Rs.20 for 31 Days and for deactivation, CAN GOVT to 56505. The other message is from NO.56505020 again thanking me for subsribing GOVT JOBS and intimating me to have been charged Rs.20 for a month besides advising me to SMSHELP SUB to 56505 for other exciting subscription packs details. Rs.40/- has been deducted from my prepaid mobile account arbitrarily and unauthorisedly even though I did not make any such subscription to either of the said numbers. I am a retired person and a senior citizen. Kindly do the needful for the redressal of my grievence and refund of the amount illegally deducted from my account.
Thanking You, Sincerely, S.N.Nanda, Sambalpur (Orissa)

I AM USING BSNL 2G INTERNET SERVICE FOR LAST 13 MONTHS
BUT THE INTERNET SPEED IS MUCH POOR AGAINST THE ADVERTISEMENT OF THE BSNL INTERNET SERVICES CONNECTING PEOPLE.... THAT SHOULD BE DISCONNECTING PEOPLE AND MAKE A PERMANANT DISSTANCE.

OHHHHH GOD ITS THE LARGEST TELE COMMUNICATION NETWORK IN INDIA AND BY THE GOVERNMENT OF INDIA, BUT UNFORTUNATELY IS THE UNPRODUCTIVE AND USELESS.

i am a very old user of BSNL landline phone...no. is 2585677 in amritsar...
from last two years there is noise disturbance in my phone line.....i have compliant about it lot of time in BSNL nearest exchange.... but all in vain...at every time they told me this time your problem will sort out but nothing is happened......
i have also broadband connection on this no...and due to that humming the connection breaks after few seconds.....i have also registered complaints about this in there 198 no....
the customer care nos. of BSNL are all fake...
the people sitting there are very helpless have no knowledge about our quarries, they are only there to write down our complaints in there note books...and nothing will happen to their writings..
so....now i really want to get rid from the word BSNL....
so please help me in disconnect with BSNL permanently...

Hi Team,

I requested for a BSNL Broadband connection through the Customer care number[protected] on 28-Dec-2010. The person came to my place #54, 1st main, 4th Cross, New Ext. Shambhog Colony, Yemlur, Bangalore-37.

A person from BSNL office took the payment for Rs. 2650 on 29-Dec-2010 & filled the application form. He gave me a work order no. 36492. The number he has given for enquiry are not working.

The customer care people are not answering properly. The disconnect the call without proper Info.

Regards
Bikash Ranjan Khilar

I had applied for a bsnl landline connection in october 2010. The line which i was allotted, 26763045, is very noisy from the first day of installation. One can not make any calls with this connection as nothing is audible. I complained several times to officials at different levels but did not get any resolution. The lineman says the box is faulty and as and when he will receive order to change the box, it will be solved. Now the question is who will replace the box and when? Me or the BSNL authorities? It has been passed more than 2 months and I am yet to get my problem solved. My landline is as good as absent.

Sir,

I have been availing the facility of Broadband internet on my Telephone no.[protected]. I have been fed up of frequent disturbance in connectivity for the last one year. During this year I have lodged more than 10 complaints with regard to this problem, but upon complaint, it is got O.K. for a few days and later on, the same is repeated.

Hari Mohan Saxena, Lodhi Puram, Sasni Gate, Aligarh-202001

Dear Sir / Madam,

I Srikanth Iam using BSNL Prepaid Connection last One Year,

Recently last one week we suffer a problem that is BSNL Mobile no networking avilable here Address: Vikar Nagar,Opp:Begumpet Airport,Secunderabad-003

Pls take this request and solve the problem as soon as possible

Thankyou
Srikanth
[protected]

complaints against not opening of EPF account till date .We are the employe of BSNL ara since 2002 and also EPF is deducted since this time but till todey we are not getting my EPF account No and also balance sheet. After approching several time office only one answer we get that EPF office wants money and no solution at all till date . I also know where is my money and is we get employer contribution and interest on my deducted money or not. pls help me.

I am getting lots of marketing calls in a day [ while driving; while in a meeting,... ] - 20 to 30 useless calls & SMS

I have requested BSNL cellone to activiate my Mobile No. in the Do not call [ DNC ] list to get rid of this calls through SMS No. provided in the BSNL Cellone website for this complaint

I registered in SMS 3 months before as per their directions; i got only acknowledge from them but still i keep getting calls

Subsequently i registered 10 days before also but still i get only acknowledgement but no action taken

Contact details : C S Suresh Kumar
Contact No.: [protected]

This is becoming a big nuisance particularly with Kotak Mahendra & HDFC; representatives from this company keep calling me almost every day multipe times asking me to take some loans & Insurance

I HAVE BSNL LANDLINE AND BROADBAND CONNECTION SINCE 1996 ( A/C No. [protected] ). THE CONNECTION IS ON MY DAD'S NAME BUT SINCE AN YEAR I'M GETTING ALERTS ON MY MOBILE ABOUT BILL GENERATION, BILL PAYMENT, COMPLAINT REGISTERED,ETC. I MADE A REQUEST BY GOING TO CHARMINAR BRANCH FOR STOPPING THE BSNL ALERTS. BUT NOBODY IS THERE TO RECTIFY THE PROBLEM AND REMOVE MY NUMBER FROM ALERTS. BSNL IS SPAMMING MY MOBILE INBOX AS ALL THE MSGS IN MY MOBILE ARE BSNL ALERT SMS'S !! I REQUEST BSNL AUTHORITIES TO UNSUBSCRIBE MY MOBILE NUMBER FROM BSNL ALERTS.

hi i'm kjagdeep,i want to unsubscribe bsnl games on demand and i forgot my user name and password.so pls dear bsnl unsubscribe this crap and boring games on demand servicemy LL no. is[protected],
tnx

Dear Sir/s,

You are herewith requested that the BSNL Landline telephone No.[protected] dead from last 10days and their are no register the compliant on the net of BSNL Online till last week and their are no body repair the phone, everybody want money. J.E.and Linemen also not comes. No. any online service that book complaint bsnl no.197, 198, 1500 are not booked complaint.

You are requested please take neccessary action and deduct the rent for same period.

With thanks,
Devender Kumar
C/o Savitri devi
Ph.[protected].

some person r calling me, and disturbing.
so i want to skip the unknown number's call.
at 1st i want dont want to attend the call of [protected]

My BSNL WLL phone No.215407 is been changed form billing to prepaid without any notice.
I want My BSNL No. to be changed to billing again. Mr. Prajapati from BSNL office Palghar who is the responsible person is unable to help and answer any question. No one in the Palghar BSNL office is ready to help. I have paid all pending bills, now there is no outstanding on the No.215407 and I am also ready to pay the charges if any. But Mr. Prajapati from BSNL office Palghar the responsible person not ready to help any way. Mr. Prajapati the senior person in BSNL office have suggested Me to take another new connection but unable to give any resolution.

I am Praveen and i brought a BSNL 3G DATACARD on[protected] with the number [protected] , hoping that it would be useful for my engineering studies. At the time of purchase i was told that i would get a speed of 7.2Mbps but instead i am getting a speed of 2Kbps. When i tried to complain about this issue, the officers incharge started blaming different customer service centers and made me to roam each and every customer service center in bangalore, yet there was on response and i am still stuck with the low speed broadband with my exams approaching round the corner. I hope so that the responsible authorities would do something about this. If any progress and for further details pls contact me on [protected]@gmail.com

Hi,

I have applied for landline and broadband shift on 10/12/2010 till now i am not able to use broadband connection.

I have called up Ulsoor telephone exchange and have been to thetelephone exchange in personal.
There is no proper answer from the officials.

Could some one please suggest me what to do further to get the broadband connection back.

With Regards & Thanks,
Murali.M

i have taken a BSNL EVDO Connection from himichal pradesh
having id [protected]
same not work here at PUNE even i got full signal of EVDO
i have already contacted at shimla
they said there is no problem from their side, problem will resolve from pune


while connecting i go message

"the authentication process is start."

"an authentication event occurred".

" remote computer did not respond...............................................


please do needful

subodh kumar
asst executive engr
GREF Centre
dighi camp pune-15

NAME : NARESH SHARMA
PROFESSION : ADVOCATE
PLACE : JAGDALPUR, DISTT BASTAR (C.G.)
USER ID : mohitmr1

Subject : For Renewal of my Sancharnet internet connection.

Dear Sir,

I have been using sancharnet internet (Dial up connection) since last 3 years. I know that sancharnet internet have to be renewed every year. My sancharnet internet conncetion is pending for renewal Dt.[protected]. This is for your kind information that I have already paid the amount of Rs. 281/- for Renewal of my sancharnet connetion receipt no. 40788/103 Dt.[protected] but till date[protected] my sancharnet connection has not been renewed by Jagdalpur Exchange Officer.

For this purpose I have contacted to the intenet officer to know why my sancharnet connection is not renewed. Then I understood that BSNL has launched new software and they have not received proper guidelines or software from their head office.
Then I have teken this matter to TDM of Bastar and the TDM of Bastar had told me that they would talk to head office to get information for renewal of sancharnet internet connection.
Till date nither TDM nor internet oficer had contacted me.

I met several times to the officer of internet section of Jagdalpur but they did not gave satisfactory answer and always told me that they will talk to senior officer's or head office.
I don't know why they are not taking necessary step or action to solve my problem.

I think that this is the reason for reducing BSNL customer Day by Day. The BSNL officer's did not give proper attention to their customer's and not make proper effort to solve the customer's problem.

If this kind of services are given by the BSNL officer's to their customer's then customer will shift to other operator for better services.

Already 12 days gone but they have not collected proper guidelines or software from their head office.

I understant that no work impossible but to make it possible you have to give your proper efforts.

So I request you to please avail the proper guidelines or software as soon as possible to the Jagdalopur exchange to solve my problem and please take some necessary action or step to slove my problem.

Awaiting for your reply.

Thanking You

REQEST FOR HELP


Dear sir

i sumit following details to bsnl for disturbing me unnessary, i would like to imform you the same and please i bag for justice to your deparment
my complain number with bsnl[protected]

[protected][protected][protected][protected]

[protected][protected][protected][protected]



DEAR, RESPECTED SIR,

I AM SAD TO INFORM YOU THAT I HAVE BEEN FACING A BIG PROBLEM FROM BSNL DEPARTMENT OF VADODARA/ MIYAGAMKARJAN
SIR MY COMPLAIN MATTER IS VERY HARD TO UNDERSTAND SO PLEASE BE LEAD ATTENTION TO MY COMPLAIN,

SIR I WAS HAVING A CDMA NO WITH YOUR BSNL- [protected]
THEY STOP MY NO/ACCOUNT ON-AFTER 2007
I HAVE FINISHED ALL PAYMENT AT THAT TIME

MY NUMBER WAS STOOPED IN 2007 AND NEVER WORK EVEN FOR INCOMING SINCE TODAY '

NOW THE PROBLEMS IS THAT THEY START TO GIVING ME BILLS FROM 9 TO 10 MONTHS OF THIS CRUNTS YEAR SAWING THAT I AM USING SERVICE OF FOLLOWING
CDMA MONTHLLY .......110
LO KAR LO BAT ........171 (7/09/10) ( ALTHOUGH THEY NOT PROVIDING THIS)

MY QUESTION IS THAT IF I AM NOT USEING ANY SERVICE FROM BSNL FOR THIS NUMER AND NITHER THEY PROVIDING TO ME, YOU CAN CHAK IS ALWAYS OUT OF ORDER

SO HOW CAN THEY GIVE BILLS OF SUCH A SURVICE WHICH IS NEVER BEEN PROVIDE TO ME ?
HOW CAN THEY DISTURB MY ADDRESS WITH SOWING THAT I AM USING SURVISE ? WHER AS NO SURVISE IS PROVIDED AND IS STOPED SINCE THREE YERS PAST

SO PLESE DO NEED FULL TO MY CASE IN THIS MATTER,

SIR THIS WAY THEY FORCING ME OR LEAD TO SUMITE THIS ISSUED TO CONSUMER CORT FOR MY SELF DEFENCE

OR THEY LEAD ME TO OPAN THIS ISSUED BILLS WITHOUTS SURVISE TO PRESENTS THIS CASE TO PUBLIC MEDIA

SO HERE I AGAIN REQUEST TO YOU THAT MY ONREBLE SIR WITH A HOPE YOU WILL DO THE NEED FULL STEPS FOR THIS MATTER

MIYAGAM KARJAN/ UNPROVIDED SUEVISE NUMBER IS[protected]

MY ADREESS IS AS FOLLOWES
MR- MUBARAK DAUDBHAI ASOJWALA
SANSROAD, AWAS, NAVI NAGREE, KARJAN-VADODARA-392220
MY CURANT CONTECT NO [protected]
THANK YOU

copy forwrded to
(1) vadodara nodel officer
(2) ahmadabad nodel public grevince
(3) GM (Coordination) & Appellate Authority