Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL Broadband — NOT GETTING CONNECTIVITY

broadband connection obtained on 15.08.08 under 500 c plan.On opening of computer one has to dial like dial up connection and on dialing with password, error message 676-line is busy is common.despite complianing on several occassions it is not rectified.person visitng for repairs lacks proper skills/knowledge.please take up the matter
thanking you

BSNL Broadband — very low connectivity

dear sir

i m resident of gadchiroli(maharashtra) namely hemant rathi,
sir from about a week, i am facing severe prblem of disconnected broadcasting in bsnl broadband services.
sir i am stock broker and i am totally dependent on internet broadband service of bsnl.
i regularily pays the bill in order to use uninterrupted bsnl service,
but due to their unresponsiveness me and my clients are facing too much loss.
so please log this compliant.
my telephone number is[protected]

BSNL Broadband — about connectivity

respected sir/mam,

i am your bsnl broadband customer from long time.but recently i have been sufring from connection prob.the dsl link is not coming contenuasly.so i did complaint to local officer he did his better but even though i have suffring from such prob. so now i hope for your prompt action.and good replay.

thanks.

regards...

hasit vora

the flickering DSL led is either because of your weak line wire strength or the absence of a splitter. all telephones need to be connected after the splitter.

rgds
santosh

BSNL — No Connectivity

I have BSNL mobile connection for last two years. i used ADD-ON post paid connection.
I stay at near Water tank, Chandannagar, Pune-Nagar road area.
In our area connectivity is the big problem. I stay at ground floor and i put my phone in window for range.
and for receiving any call i have to go to outside the home.
Can BSNL not have to give good service like IDEA, AIRTEL or any other competetor.
other network given full range anywhere in my home...? then why not BSNL

BSNL Broadband — non-connectivity

I have been facing problem of non-connectivity of Broadband, but despite of several complaints, no effective action has been taken by the authorities concerned.

very poor servics does not even get
connected...

Dear Sir/Madam,

Pls note i hv taken the bsnl internet connection and complaining the connectivity problem from past 15-20days and till date no excutive has come to resolve the issue.
I really do nt understand what kind of BSNL providing the facility to the customer.

Would request to look into this.

Regds
Pratibha

my no is[protected] this is my office no .we are also uses three connection more but on this no we are useing borad band . From last 10 days we complanning, no body to attend the complaint we are facing very problem, even we request to SDO also, we complaint on[protected], 178 also.
please help us other we have lot of loss in business.

BSNL Broadband — no connectivity

dear sir i've bsnl broadband type 2 modem but since 2 weeks there is no dsl link in it and the message displayed is "the remote computer did not respond" although i complained for it to telephone exchange of chilkana road saharanpur up but no action has been taken kindly do some favour i obilige

Hi.
I am using the plan 750 plus for my internet connection, Since last month i am facing a new problem ie connectivity or say wrong ip address...
when i complaint about this, they repaired my connection parameters n line...
Even after this they told me reset the password...
though its not connecting, What i did was called a private internet service provide had did use a common password n in vain it worked for three days...Whats the use of paying sum bugs for my account...still its not working...

BSNL Broad bond — No connection

Dear Sir,.

One month before, i am paid deposit & connect charges for BSNL broad bond in peelmadu, coimbatore collction centre. Last 20 days, i am trying my telephone exchange singanallure, but thereis no response. I need emergency solution
Thanks
Thangamuthu K

L D BHAVE & SONS Bharatgas Distributors pune

this is used for gas booking by customers

please help us at earliest

regards

Bharat Sanchar Nigam Limited — NO COOPERATION

RESPECTED SIR,

MY NAME IS PRASANTO DAS. I AM A RESIDENT OF PAL PARA, BENIPUR, P.O. - TRIBENI, DIST. - HOOGHLY. I HAVE SEVERAL TIMES APPLIED FOR A B.S.N.L. BROADBAND CONNECTION IN B.SN.L. OFFICE, TRIBENI BRANCH, FOR MY PURPOSE IN MY HOUSE, BUT THEY REFUSED THE PROPOSAL JUST SAYING THAT THEY COULD NOT GIVE THE CONNECTION TO ONE PERSON, THEY CAN ONLY GIVE THE CONNECTION IF MORE THAN TWO OR THREE PERSONS APPLIED FOR THE CONNECTION.

BUT SIR, I AM GOING TO PAY FOR THE CONNECTION, BUT STILL THEY ARE NOT GIVING ME THE CONNECTION. ITS VERY URGENT FOR ME TO HAVE A BROAD BAND CONNECTION AS I WORK WITH STOCK MARKET. IT IS IMPOSSIBLE FOR ME TO GO THE CYBER CAFE AND REGULAR CHECK THE STOCK MARKET STATUS BECAUSE IT IS VERY EXPENSIVE FOR ME.

SIR, PLEASE TAKE NECESSARY STEPS AS EARLY AS POSSIBLE SO THAT I CAN HAVE A BROADBAND CONNECTION.

THANKING YOU,

PRASANTO DAS,
VILL - PAL PARA (BENIPUR),
P.O. - TRIBENI,
DIST. - HOOGHLY,
PIN - 712503,
WEST BENGAL,
INDIA.

PH: +[protected]

BSNL — no link and no connectivity for 25 days

sir I have a broad band connection BSNL And Al ready Problem creat 20 days to no link and no connecty sir my complain not listing ot my sircil faizabad
please solve my proble imideatly thanking yu .......my contact no [protected]

BSNL — not connectivity of line

no connectivity of bsnl connection line inspite of many times requests .,the office bill for un-using the line[protected]

BSNL Broadband — BSNL not providing speed

I am using Bsnl Broadband BB Home UL 750+ plan for that they have to provide 512kbps but providing 217kbps only.

Yesterday the download speed is below 10kbps and upload speed is 30, so i complained to bsnl customer care they said for 512 download speed must be 512/8=64 and upload speed must be 512/4=128kbps and registered a complaint (complaint no:[protected].

After complaint it is somewhat corrected but not providing as per the plan. Today i checked the bandwidth speed in bsnl website itself and that picture is attached as a evidence of bsnl not providing a sufficient service.

So, I kindly request you to take action for providing sufficient service as per the plan.

Bharat Sanchar Nigam Limited — broadband issue

for telephone number[protected] disconnectivity of broadband and slow spped issue..plz check out and non responce by barmer ssa department officer.plz immidiatly solve my problem and action on this case....

thank you
nemichand singhvi
jain nyati nohre ki gali
barmer (rajasthan)
tel. no.[protected]

non responce by bsnl department and officers..

ONE BSNL NEWSENCE AND HEDAKE PUBLICATIONS ABOUT BROAD BAND
"Starting from February 1st, 2012, BSNL Broadband users under plan BB Home ULD 750 and BB Home Combo ULD 750 will get increased 1 Mbps Speed up to 6 GB Data usage and thereafter 512 Kbps for Unlimited usage at same price."
I have taken broad connection for the last two years. But the speed is not got as stated above in yoiur publication
The speed is very slow in my connection through my land line Phone No. 220952 in Nagercoil BSNL Circle and i have suffered much to getting very slow speed.
Please arrange to rectify the defects urgently
I request your almost cooperation in this matter.
With kind regards,
A.AMTRTHANATHAN
(Retd) Assistant Executive Engineer TWAD
Senior Civil Engineering Consultant
PSN group of Institutions, Tirunelveli
Govt, Reistered Engineer – No, OM/G1/35256/2006
39/2, Timber Depot Road, 4th Cross
Ranithottam, Nagercoil- 629001,
Phone[protected], Cell-[protected]
[protected]@gmail.com

Sir,
Brand band net is not connected for the last 5 days. On my repeated request no body can respond to my request. The same problem was found for last month 7daysThe problem at only on BSNL side. I will approach consumer court for justice of heavy loss mentally and financially.
A.AMTRTHANATHAN
(Retd) Assistant Executive Engineer TWAD
Senior Civil Engineering Consultant
PSN group of Institutions, Tirunelveli
Govt, Reistered Engineer – No, OM/G1/35256/2006
39/2, Timber Depot Road, 4th Cross
Ranithottam, Nagercoil- 629001,
Phone[protected], Cell-[protected]
[protected]@gmail.com

Dear Sir,

I requested to The Telecom District Manager, Bharat Sanchar Nigam Limited, Sambalpur vide letter dated 09.01.2012 & 12.03.2012 to issue me call’s details for incoming & outgoing call’s of my telephone no.[protected]Customer Id – [protected], Account No – [protected]) from January 2012 to till date.

I am sorry to inform you that from the office of Telecom District Manager I havnt recieved any reply for the same.

Sir so we request you to kindly help us to solve the problems and take action at your good self-office to recive the call details.

For this act of your kindness, we shall be much thankful to you.

Yours faithfully,

Surendra Poddar
M/s Jagadambe Enterprises,
1 Gole Bazar Road,
Sambalpur - 768001

sir
i use bsnl 2g sim no. [protected] last 5years but past some days i have connecting error for gprs, this problem is create after some days in regular way, kindly rectify my problem for using gprs service in proper way
thx
u.s.verma

Hi dude. I mysel[censored]se Airtel GPRS/EDGE service with Nokia mobile. It is the best combo. Airtel is the best in wireless internet service ane Nokia mobiles are best to use with computers with the all new PC Suite 7. So get both the handset and airtel sim ane enjoy. It gives me about 50-80 Kbps speed with my Core2Duo powered HP laptop over the commonly available EDGE network. Best of luck.
Source(s):
Personal experience, PC World magazine and http://hindisms.org

My WI-FI net is not working properly at 368 green avenue amritsar . So repair fast as can possible .

Even our bsnl lanline is as good as absent, since 2 months we cannot use it, if anybody calls, we ask them to disconnect n we call from our mobile.so we are paying for both mobile n landline. But what's the point in keeping bsnl landline? we also complained several time about too much noise at different levels, but they are not bothered at all.BSNL service is totally disgusting.so what should we do, the better option is disconnect bsnl. but one thing before disconnecting we should go to consumer court with the proof n we have to teach lesson for them.

sorry i forgot to mention my landline number, my number is[protected], Mangalore.

Dear sir,
i am naval kishor soni from jaipur rajasthan. my contact no. is [protected]. but my out going call facility is block by your office. please tell me why u do this ? please solve this problem as soon as possible.
Naval Kishor Soni
B-85 triveni nagar, jaipur-302018

I HAVE BSNL LANDLINE AND BROADBAND CONNECTION. THE CONNECTION IS ON MY DAD'S NAME BUT SINCE AN YEAR I'M GETTING ALERTS ON MY MOBILE ABOUT BILL GENERATION, BILL PAYMENT, COMPLAINT REGISTERED,ETC. I MADE A REQUEST BY GOING TO CHARMINAR BRANCH FOR STOPPING THE BSNL ALERTS. BUT NOBODY IS THERE TO RECTIFY THE PROBLEM AND REMOVE MY NUMBER FROM ALERTS. BSNL IS SPAMMING MY MOBILE INBOX AS ALL THE MSGS IN MY MOBILE ARE BSNL ALERT SMS'S !!

find out land line [protected] current land line bill

ok my name is jagdeep :) pls deactivate this game service.tnx

plz deactivate this game service...thnx!my num is [protected]

i have unsubscibe for game on demand bsnl, although they added 200 charges in last 2 bills, nobudy hearing in valsad bsnl office. kya bsnl itna loss mai ja raha hai ki aisi cheating kar ke hamare rupeeye loot rahe hai? shame shame

I am vini. i want to unsubscribe bsnl games on demand and i forgot my user name and password.so pls dear bsnl unsubscribe this Games on demand.my landline number is[protected]

please unsubscribe my account(rathina.ns) my landline no[protected]

Sir, i do not need games pl unsubscribe. i do not kno other procedure my tel 228881 in Satara

pls unsubcribe game.My No[protected]

i am kannachari from rajahmundry in AP, please unsubscribe indian games on demand.my LL no is[protected]

hello i m shashi kaushasl my land line no is [protected] and i no need of games on demand i give you a messege alrady pls deactivate games on demand from my tele phone number

MY NAME IS SHEALTIEL KALEY. KINDLY UNSUBSCRIBE/DEACTIVATE BSNL's "GAMES ON DEMAND" WITH IMMEDIATE EFFECT AS MY SON HAS LEFT FOR HIGHER STUDIES AND WE DO NOT REQUIRE IT ANY MORE. MY LAND LINE NO. IS[protected]

i got a call from bsnl and they said that bsnl games is free for 1 month.we use it but after one month we did not open the games.but bsnl charged 200/ in january bill.we are not interested in games so kindly deactivate the games.please donot charge 200/ in february bill.our telephone number is[protected].kindly take immediate service

sir i do not need games pls unsubscribe.my no[protected]

MY TELEPHONE NO.IS[protected] BY MISTAKE MY SON HAS DOWN LOADED THE BSNL GAMES WHEN THE TRIAL FREE PERIOD WAS THERE AND IMMEDIATELY I REQUESTED TO DEACTIVATE THE GAMES AND UNSUBSCRIBE.SEVERAL TIMES I REQUESTED FOR THIS. WE HAVE NOT SEEN THE GAMES FROM THAT DAY ONWARDS. CONTINUOUSLY REQUESTED FOR DEACTIVATION OF THE GAMES AND CANCELL FOR MORE THAN 10 DAYS. IT IS TO MY SURPRISE THAT AN AMOUNT OF RS.200/- CHARGED IN THE BILL FOR GAMES ON DEMAND BY THE BSNLIN MY BILL DATED 6-2-2011. PREVIOUSLY THE BSNL CALLED ME AND SAID PRIOR TO DOWNLOAD THAT GAMES IS FREE FOR ONE MONTH . WE EVEN DID NOT OPEN THE GAMES FROM THE DAY ONE, BUT THE BSNL CHARGED 200/- IN BILL DATED[protected]. EVEN AFTER AFTER SCORES OF REQUESTS THAT WE ARE NOT INTERESTED IN GAMES AND REQUESTED TO DEACTIVATE THE GAMES .THE REQUESTS FOR DEACTIVATION AND UNSUBSCRIBE IS VALIED TILL THIS DAY. THIS IS NOT ONLY A COMPLAINT BEFORE THE BSNL BUT ALSO BEFORE THE CONSUMER FORUM.PLEASE CANCEL THE BILL OF RS.200/- AND DEACTIVATE THE GAMES . I AM NOT INTERESTED IN THE GAMES.PLEASE ACKNOWLEDGE THE RECEIPT OF THIS COMPLAINT.

my name is karuppiah from trichy.unsubscribe games on demand.
my tele no is[protected]

bsnl has charged rs 200 for the past 3 months without any information .please stop it.

i got a call from bsnl and they said that bsnl games is free for 1 month.we ar not use it but after one month we did not open the games.but bsnl charged 200/ in january bill.we are not interested in games so kindly deactivate the games.please donot charge 200/ in february bill.our telephone number is[protected].kindly take immediate service

i had BSNL free download till one month for this following no : [protected], now one month subscription had been complete so i would like you to deactivate that games for my no and do me this favor.

i would like to deactivate the game services...my number is 2559449...i request you to do the need full...thank you...

I would like to deactivate the game service. So I request you to do the need full. Thank you...

no need

we are not using indiagames on demand so plz unsubscribe this.my landline no.24323393

BSNLKalyan
topic:- unsubscribe games demand
I am SATHE ARUNA VIDYADHAR . My telephone no is[protected] .i have already unsubscribe my games on demand account. but that plane didn't unsubscribe yet.please unsubscribe Games on demand plan on my number.




SAU SATHE ARUNA VIDYADHAR
(customer BSNL kalyan)

my name is ravi gandher and my number is[protected], they called and said that the programme was free for the month, however i have not interested in this programme so i request to deactivate the programme and if you could confirm through phone

Steps to deactive bsnl games on demand service

To cancel your subscription Please Login if you dont know ur username and password in that login form itsel[censored] will get "i cant access my account" follow the link and procedures you will get your username and password and then, goto "My Account" in that click "unsubscribe" thats alllllllllllllllllllllllllllllll v need to do... for unsubscription

bsnl plz deactivate games on demand service tis is our no.[protected]

i would like to deactivate the GOD plan. the phone no 27620663

please unsubscribe my account(harnek260) my landline no[protected]

My BSNL Landline No 2294948 (at Khamla Exchange, Nagpur) is dead since last 15 days.

BSNL LANDLINE YELEPHONE — TELEPHONE DEAD

My telwphone No [protected] is not working from last one month I have lodged complaints in the excange regiter three times I have complained with A.E phones No [protected] on 1st 0ct I am trying Jr.Er. but reply comes in comming facility not available on this phone I am trying Line man no
[protected] reply comes not with in the reach.
I am asenior citizen aged 67 yrs. facing great difficulty with phone
Pl help me
Mohan Lal Sharma
Cottage No 14 Shipra sun city Indrapuram Ghaziabad U.p.

PHONE LINE IS DEAD FOR COUPLE OF MONTHS, PLEASE RECTIFY

Phone no[protected] is dead since last two weeks.

Telephone nos. : [protected]
my phone is dead for last two months &
after repeated complaints there is no response from BSNL.

DEAD TELEPHONE
Telephone nos. :[protected] my phone is dead for last two days &
after complaint there is no response from BSNL.

Dead Telephone
Dear Sir/s,

My BSNL Landline telephone No.[protected] is dead for a lot of time. what can i do ? my mobile no. +[protected]

BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g. my bsnl 3g no. is [protected]

i had a phone number at sanjay Nagar Exchange in Bangalore. (XX410755), I submitted the application for transfer on 23 Feb 2009 to shift it to HSR Layout ( XX725022) i got the telephone connection after 2 months. I am calling for the broadband connection. either the concerned person do not pick up the call or just say i will check. Today concerned person picked up the call and said the username creation is not done. It is already 2.5 months for the transfer.

Initially the BSNL told me that i dont have to submit the instrument. Later on when i went to commercial office they told I have to submit the instrument thats why the delay. When the other people came for installation they told me that i should not submit the instument. I dont know what is going on.
I paid one month rent for nothing as the application itself was not considered.

now too I think the broadband guys are not able to respond to the query. I have called up at least 25 time out of which the concerned people picked up the call 10 time and told they will check and come back.

Can you give me some complaint number where i can go or call to resolve this issue.

Regards,
Ranajit

please make the cabling of bsnl to kadugalloor valavu stop near aluva immediately

remote computer did not respond...

my evdo works on every system except mine...n every other data card(evdo, tata photon, ..etc...) runs on my system...what shud i do

I am Manobendra Ghosh, from Shillong, Meghalaya and I would really appreciate if any one at BSNL, the largest service provider in India can reasonable explain the following;
when I approached BSNL a few month back for Broadband connection, I was told that the series of telephone no starting with 25 at shillong, meghalaya, is having some problem and Broadband cant be given for sometimes. When I enquired how long it would take, i was told it's uncertain and was advised to go for a data card instead. I approached BSNL for a 3G data connection and again I was told that the area where I am staying is a shadow area and 3G wont work, instead I should go for a EVDO connection which would provide me good connectivity. I agreed and I took a EVDO data connection.

The EVDO NO issued to me is[protected]
Though slow it worked somehow in Shillong. When I tried to connect from my office at Kyrdemkulai, it showed "NO Service". when contacted BSNL, I was told that EVDO service is not available in Kyrdemkulai area. After sometimes I went to Guwahati, the EVDO showed signal but it could never connect and open any site. Next time I visited Bangalore, the same thing happened and the last time I was in Delhi and suffered the same fate of "No service". After returning to Shillong I visited the BSNL office at Barik and I was flatly told that EVDO do not work in Delhi. Now, since two weeks now, after returning from Delhi, most of the time connecting to internet service fails with a message on the screen "The remote computer did not respond etc" I contacted the BSNL authority complaining about the service, and I was assured of rectifieng it, but with no response at all

My question to the BSNL authority is,

(1) why should i pay for a Dongle connection, when I do not have the mobility?

(2) why BSNL could not exchange this "excellent srvice" of EVDO with other Data Plan which actually works?

(3) why not provide me with a Broadband connection when i am supposed to use it only at my home?

(4) why i should spend so much of money for a portable internet connection when actually it does not work anywhere else, rural or even urban place like New Delhi?

(3) when BSNL will stop cheating customers with these sort of misinformation and no service at all?

This is a bit harsh for the BSNL . I am writing this because i happen to know the kind of pressure some ppl in BSNL face while doing their job. It is very easy for us consumer to say that BSNL ppl are hopeless. But my experience with private company is worse. Atleast TDM has told that they would contact head office and let you know. He might not have contacted you lateron, have you tried to know why? Thing is that we never see that they are also human, after serving the people. They are public servant, ok but we sometimes treat as if they are doormats?
I am also residence of Jagadalpur and would like to comment one thing abt the working TDM . I had a complaint like sharma ji about my broadband in saturday night and very urgent data to send to delhi. I called this gentleman at around 8PM . He picked up and said i can not commit at this momment but try to restore the service.
At 9 PM someone knocked and asked TDM sir ne bheja hai ... apka bradband kaam nahi kar raha hai?

The guy worked till 1130 night, could not attend. So he said he would come later. I tht now before monday i wont be able to use and decided to go to cafe next day. At 8 AM tomm sunday, My broadband was OK. After 30 min TDM called and asked if my broadband ws ok.
I was pleasantly surprised ? I thanked him .. He intimated that last night the guy tried in their exchange till 1 AM and got some technical things attended.

So My advice to all service users are that we are consumer and very hurridly make opnion about any one which is a bit premature.