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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

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Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 588

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R
RAMA NAND MEHTA
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing call problem

Address:Pune, Maharashtra

My mobile No. is [protected]. Outgoing call is not working properly from 09 Dec 2010. My complain No. is 4542332 dated 10 Dec 2010 and 4562974 dated 15 Dec 2010.
Kindly, I request you to solve this problem immediately.
Thank you....
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K
kondetivasu
from Palakollu, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband very slow

Address:West Godavari, Andhra Pradesh

dear sir,
my name is vasu iam workink as a lic development officer in eluru i bought a bsnl broadband connection the net veryvery slow for download one song it takes nearly 30 minutes please inform this
yours sincerly,
...
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S
sabujkolkata
from Hyderabad, Telangana
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TV ON MOBILE

Address:Jharkhand

TODAY I HAD RECEIVED A MESSAGE FROM BV-BSNLive

"Get a 30 channel combo pack @ 149/- for 1 month. Goto http://bsnllive:8080/primary/mobtv2".

AS PER ABOVE I HAD OPENED THE WEBSITE BUT I COULD NOT SEE ANY TV PROGRAM AS PROMISED. HOWEVER, Rs. 149/- WAS DEDUCTED FROM MY BALANCE. FOR YOUR INFORMATION I AM USING SAMSUMG GT-S5233A HANDSET.

THEREFORE, I WANT MY Rs.149/- BACK....
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K.R.Mohanan pillai
from Gurgaon, Haryana
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phone shifting

Address:Alappuzha, Kerala

Phone shifting from same exchange phonenumber [protected]...
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S
sujatha1234
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding bsnl-landline connection,settlement.

Address:Hyderabad, Andhra Pradesh

1) We had surrendered all devices(as per the surrender certificate, Modem :serial no.280,dated :31/07/2010,K.P.H.B
Telephone instrument,dated : 30/09/2010,Hyder Nagar)concerned with our 'bsnl-landline' connection on 30 september 2010.It's been 3 months since we're still recieving telephone bills from respective bsnl office.
We recieved mails for bill payment are as follows :
bill no : ...
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anil_BSNL
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised charges

Address:Assam

Dear all , I would like to alert you all how BSNL in Assam circle regularly cheating and looting customer by illegally charging money on the unwanted trouble some pack like mobile radio and deducting Rs25. This very sad and shame on the Govt owned company which looting customers randomly and there is no re-addressal mechanism thorough contact number and detail as per TRAI regulation are given on bsnl web site but non of working...
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R
Rishi Kashyap
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please stop 56505 service

Address:Dhanbad, Jharkhand

Dear Sir,
Please note that I am using BSNL 3G Sim with Phone No. : [protected] . For past 2-3 months my balance is getting deducted be service 56505. I have tried to unsubscribe by all the methods but still with every attempt, the sms charge does get deducted but this service is still continuing and deducting balance every month.
I have tried calling the customer care at BSNL but I am never able to talk to a customer...
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V
VRBhagwat
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without notice subscription to CBRT and cutting money from account for the same

Address:Maharashtra

Hello;

I am a customer to BSNL for mobile service.
About 2-3 months back I recieved a sms from company stating some money deduction from my BSNL account for subscribing CBRT service ( call back ring tone )
Actually I have never registered for same
Now on start of each month about 30 to 50 rupees got deducted from my account for the same

I have tried to complaint for same through Customer...
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K
K V Rao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land Line not working

Address:Hyderabad, Andhra Pradesh

I have applied for a BSNL land line at the following address.

Kosuri Venkateswara Rao,
H.No. 3-6-779/3A, 1st Floor
Himayath Nagar
Hyderabad - 500029

Telephone instrument has been given and number was informed as[protected]. But, even after a lapse of about 20 days, the phone is not activated.

After lot of enquiries, I was given telephone no. 27660065/27612062 to complain...
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R
ramjeet kumar
from Mumbai, Maharashtra
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CONNECTION

Address:Tamil Nadu

We had applied for a BSNL Broadband connection on 25/09/10.Request No:51441468.
It has been 3 months since we have not got the connection yet.The person(Mr.Bhubneshwara Rao) who is providing the connection here is delaying the process and is asking for money which he is not liable,.
We are calling him up, but he is giving excuses one after the another.
Our locality is in Kanathur, district-Kancheepuram,pincode-603112...
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V
vihangsukhadia
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed recharge

Address:Dakshina Kannada, Karnataka

respected sir/madam,
i am Dr. Vihang and i have a bsnl 3G data card with mob no [protected]. my monthly validity is over so i recharged my no online using BSNL's online recharge facility. i recharged 606 Rs. voucher whose Receipt Number is [protected] and Transaction No is TXE[protected]. The said amount is deducted from my bank account but still i have not got my mob no recharged. when i tried to talk with customer care then...
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A
Ashishsangra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing issue

Address:Kathua, Jammu and Kashmir

R/sir,
There has been an issue with Bsnl about bill from jan2010 to june 2010.during this period my landline was totally dead and complaint was being registered in jan 2010 which remained pending till june 2010.But the company issued the bills of these months.I even wrote an application to gmtd Jammu twice for deduction of bill but till now no action has been taken from their side.The company has been famous for their nawaabi attitude.So,therefore,i...
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J
jitendrayadav
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not to deactivate the joke service from 56505

Address:Gautam Buddha Nagar, Uttar Pradesh

sir , i didnot activate the joke service from 56505 but it activate automatically for two month approx
and for that time i m calling the customer care executive for that time and i will not
satisfy because he could given me information and i do the massage for deactivation
and the service not deactivate till now on my bsnl mobile [protected]...
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J
joe1an
from Delhi, Delhi
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not working properly & no response

Address:Tamil Nadu

even i agree pls take severe action against bsnl. they are taking proper actions for our complaints.
Every month i get problems with my connection, but it has become severe this month from 8th dec 2010. my device when i try to connect often shows as device unavailble or disconnected. people in bsnl are not able to detect the prob and provide proper solution i hav gone to bsnl office twice in the mean time. yet no use my problem has...
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jassi1342
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

chat messenger service

Address:Punjab

dear sir
Im jaswinder singh from chandigarh. my mobile no is [protected]. but from last 2 months BSNL activate the service of CHAT MESSENGER SERVICE to my no an charging rs. 15 after every 15 days. but i never activate this service. i'l complaint for it many times but no action will be taken. after this now i can't use BSNL COUSTOMER CARE SERVICE becouse the block my service to talk to customer care. plz help me to resolve...
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P
pvkarthykeyan
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BSNL Phone not working

Address:Chennai, Tamil Nadu

Our BSNL Landline Phone and Broadband was not working for the past 20 days. The number is[protected]. Please fix it as soon as possible. FYKI - Area comes under Mogappair East....
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kris n kanth
from Durgapur, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost sim

Address:Warangal, Andhra Pradesh

i lost my mobile having BSNL sim on 12th dec...
the thief is using my number..
though i am making cal to him he is not answering
bt when i send message from my friend mobile he is giving reply...
its seems funny but true...
he is telling "i will giv ur mobile 2maro, now dont disturb me!"

so what i have to do??
though i am trying to mak a cal to customer care n number of timesbr...
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M
Muthuraman S
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Bangalore - Delay in Shifting Landline-Broadband connection

Address:Bangalore, Karnataka

Hi Sir,

I have applied for shifting my landline and broadband connection[protected] from Domlur to 9th block of Jayanagar on[protected]. I have submitted application for local shift on Nov 27th, 2010 at Indiranagar exchange office.

Then I approached the local office at Jayanagar I got answer the connection will be given in 3-4 days time as our new house area also comes under the same exchange but even after 18...
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Manoj Chaurasia
from Patna, Bihar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging of money for caller tune I never requested

Address:Bihar

Hi,
I am a journalist working for a national English daily based in Patna and my cell phone No is [protected]. I never activated the BSNL Caller tunes. Still it was activated twice in a day on December 11, 2010 and charged Rs 12 and Rs 28.

I think this is another big scandal in the BSNL after 2 G Spedtrum Scam and the minister concerned Mr Kapil Sibbal must immediatley look into it before it is late.

Manoj...
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M
monkcid
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL 3G is a waste of money

Address:Karnataka

Well,I had purchased BSNL 3G sim and the datacard for ,you know, getting the "High Speed Internet" and for a couple of days it worked just fine.
But thats where BSNL shows its true colours!!After the few days of good speed,whenever i try connecting to the internet using the stupid tool that they provided it shows that it is getting connecting on HSDPA mobile and not on HSPA/UMTS(the network with the high speed internet).So...
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