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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 59

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S
Sandesh R K
Aug 12, 2021
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Address: Sumukha (Paranda House), Nidle Post and village, Nidle, Dharmastala, Belthangady taluk

The FTTH for connection[protected] was granted as on[protected]. The connection is working well. However, we still haven't got voice services along with it. Unfortunately here in Nidle post we don't have got signal strength from any network providers in this area and so landline connection/voice services is very essential.
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    lakshmy8019
    Aug 12, 2021
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    The recharge was shown to successful online(via phone pay) . but the plan was not activated yet. please see it through.
    the transaction id is :- NX21081111424618448930401
    bsnl prepaid ref id is:-[protected]
    the clients number is [protected]
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      Vinyak dogra
      Aug 12, 2021
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      Address: Sr mane PHONE PAY SE recharge kiya tha

      Sr mane 09 aug ko bsnl ka 319 rs ka recharge kiya tha es no per [protected] recharge hua nahi aur pase cut gay pls mere pase refund kiye jaiye thanks
      +1 photos
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        S
        sdoopcity1
        Aug 11, 2021
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        Address: sdo city-1 bijli office mohana road uncha goan ballabgarh fbd 121004

        Internet services and landline not working last 1 months no-[protected]

        regards,
        sdo city-1
        [protected]
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          R
          Radheshyam saini1
          Aug 11, 2021
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          I want to port my bsnl sim to other but I can't received port number
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            E
            Esme D\'Souza
            Aug 11, 2021
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            Address: A/3 Trupti Apts, New Vaddem, Vasco, Goa

            I surrendered my telephone on the 7th of March 2021 ---upto today ie 11th August 2021 I have not received the refund of my deposit. My old phone number was 2513469 at Vasco Goa. The Wifi was also disconnnected on 17th Feb 2021.
            Kindly do the needful and refund my deposit.
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              Puneet_1982
              Aug 10, 2021
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              I want to port my sim from bsnl to some other telecom operator. But I am unable to send port msg from my bsnl sim. Kindly resolve
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                Nitish04
                Aug 10, 2021
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                Address: BIJNOR, U.P

                I am unable to send porting message to 1900 in BSNL operator . I want to port my number .But, else porting message to 1900 else all message I am able to send. There is some kind of blockage BSNL imposed from there side . Please, solve this I want to change my operator from BSNL .
                Thank You !
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                  P
                  Pratap Mohan Jadhav
                  Aug 9, 2021
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                  Resolved

                  Request to removal/shift bsnl pole

                  Address: Jadhav building,opp raghvendra matta,Bhavani nagar,hubli-580023

                  Respected sir/ madam

                  We having a BSNL pole infront of our house. It has no wire connection, its totaly unused pole.
                  Ther are so many problems because of this pole. We can't get out of the house properly because of this pole, even my car and scooty can't get out.
                  Request your kind consideration to shift/remove it at the earliest.

                  Complete address is mentioned below along with photograph of the...
                  +2 photos
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                  S
                  Soumya Roy
                  Aug 8, 2021
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                  I am trying to send message "PORT " to 1900. But it is not delivering.
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                    S
                    Sumukha Manjunath
                    Aug 8, 2021
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                    Even after repeated attempts, I am unable to send porting message "PORT " to 1900.
                    I am able to send messages to other contacts, so it's not an issue regarding balance or network.
                    Mob number: [protected]
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                      V
                      VarshaSP
                      Aug 8, 2021
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                      From past 3 days I’m facing no service for my postpaid BSNL number, I don’t have any problem with my hand ser
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                        Vish9099
                        Aug 7, 2021
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                        Address: Eacon security services , Sanipur road sirhind Fatehgarh Sahib

                        Hi sir many times I complaint about phones but my both numbers are still dead and even I don’t receives bills of that sir I want that you should correct my landline my numbers are

                        [protected]
                        [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Aug 07, 2021
                        Updated by Vish9099                         Hi sir many times I complaint about phones but my both numbers are still dead and even I don’t receives bills of that sir I want that you should correct my landline my numbers are

                        [protected]
                        [protected]
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                          A
                          Amruta Dargopatil
                          from Gevrai, Maharashtra
                          Aug 7, 2021
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                          Address: 4/3 Railway Lines, Solapur. 413001

                          We have the bsnl fibre connection. The employee whom we are supposed to call if in any case the Internet isn’t working (which is always) told me that why does always your Internet doesn’t work? Like he was blaming me for the Internet not working. How is this our fault that the Internet isn’t working? And when my dad reached out to him he demanded for a bribe to resolve out issue. Or else he won’t pick up our phone.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            C
                            Clydex
                            Aug 7, 2021
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                            Address: The Orchids Hsg Coop Society, Opp Varun Beverages, Arlem - Ponda Road, Arlem,Raia, Na

                            I had applied for a disconnection of my phone[protected]. I once received a call for confirmation of the disconnection of the phone. But till date getting billed even without using it as the cable to my place is cut.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              N
                              nava6821
                              Aug 6, 2021
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                              Cannot set caller tune in my mobile number, but there is provisions available in customer care 56700, 56799. This issues is last 3 weeks. Any time when we try to set caller tune a constant message is delivered that "some problem is there try to later" . Please rectify the same
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                Goswami Sunita
                                Aug 6, 2021
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                                From last two days there is no network on my bsnl sim and it's not even showing it's tower signals as if it's wiped out. On calling it's saying that the number is switched off but it's not.
                                I would like to request that please tell me what's the problem going on with it.

                                Sincerely
                                Your customer
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                                  M
                                  Maupriya Dutta
                                  Aug 5, 2021
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                                  I am unable to send message on the number 1900 for porting my BSNL number to other company. Nor Am i recieving any UPC code. I tried calling 1503 several times they are not helping. Help me solve my issue as soon as possible. Its very urgent
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    N
                                    Nk@BSR
                                    Aug 5, 2021
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                                    Address: UP

                                    I have tried several hrs. to get code by send PORT [protected], but couldn't sent . I have recharged with rs. 10 then 147 as customer care said. But still error 69 was displayed. Msg to other numbers are going well. So why it's problem with 1900.
                                    Very harassment .
                                    Please resolve
                                    UP west circle. Bulandshahr
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                                      Akmom
                                      Aug 5, 2021
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                                      Address: Chandauli Uttar Pradesh

                                      I'm not able to port my bsnl number to other operator. Whenever I send porting message to 1900 it appears message failed. I've the recharge plan of Rs. 49, top-up balance of Rs.10.
                                      Please resolve my queries as soon as possible.
                                      Thankyou
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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