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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 59

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M
Maupriya Dutta
Aug 5, 2021
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Mobile text message isnt sending . Not receiving UPC code

I am unable to send message on the number 1900 for porting my BSNL number to other company. Nor Am i recieving any UPC code. I tried calling 1503 several times they are not helping. Help me solve my issue as soon as possible. Its very urgent...
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Nk@BSR
Aug 5, 2021
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Message not sending to 1900

Address:UP

I have tried several hrs. to get code by send PORT [protected], but couldn't sent . I have recharged with rs. 10 then 147 as customer care said. But still error 69 was displayed. Msg to other numbers are going well. So why it's problem with 1900.
Very harassment .
Please resolve
UP west circle. Bulandshahr...
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A
Akmom
Aug 5, 2021
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Porting related issues

Address:Chandauli Uttar Pradesh

I'm not able to port my bsnl number to other operator. Whenever I send porting message to 1900 it appears message failed. I've the recharge plan of Rs. 49, top-up balance of Rs.10.
Please resolve my queries as soon as possible.
Thankyou...
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S
sreeragk
Aug 4, 2021
May 18, 2022
This thread was updated on May 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge - Money debited from account but recharge not reflected

I have made a payment via the BSNL portal to extend the validity of my number [protected].
I have recharged for rupees 106. It was immediately deducted from my bank account and it has been 8 hours since then there is neither any update regarding the payment in the system nor any refund received. Please have a check from your end.
I have provided the details and screenshot below. Kindly refer to the screenshot for payment details.br...
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Hi ConsumerCourt,

I had planned to port my BSNL prepaid (Rajasthan) number([protected]) to Another operator.
Thus I sent PORT to 1900.
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently.

Regards
SANDEEP SINGH...
+1 photos
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chiru_067
Aug 3, 2021
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Not able to recharge, error: invalid service class

Tried recharging my mobile number through various online recharge platforms, including BSNL portal itself, yet shows an error "Transaction failed due to invalid service class".
Date - 3rd Aug 2021...
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J
Jai Kamal
Aug 3, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
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Unable to send port sms

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number([protected]) to Another operator.
Thus I sent PORT to 1900. (30july)
Even after 5-6 messages I couldn't get UPC code till now.
I talked to customer care & local bsnl Exchange executive they said they didn't know anything about this.
Kindly resolve the problem as soon as possible.

Regards
Jai...
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J
Jai Kamal
Aug 3, 2021
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Unable to get mnp code

Hello ConsumerCourt,

I had planned to port my BSNL prepaid number([protected]) to Another operator.
Thus I sent PORT to 1900. (30July to till now )
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently.

Regards
Jai...
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satheesa chandran Pillai
Aug 3, 2021
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Pre-paid mobile

Approached bsnl pothenkode csc for porting of mobile number on 28Jul and they issued me new sim and taken 249/- as recharge ammount. Told me to wait till 31 July but the bsnl sim porting is not completed yet. please update the latest status....
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Arun ln
Aug 3, 2021
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Transaction Failure

Address:Kongu Nagar, Sathyamangalam, Tamil Nadu 638401

I would like to register a complaint regarding the transaction failure occurred while i was trying to pay my BSNL FTTH bill of ₹707 via online using PhonePe UPI. My money was deducted from my account and the transaction was not processed. The Money was paid to billdesk@hdfcbank. My bank is SBI Bank .My land line number is[[protected]] .The land line connection is in the name L N Navaneetharan. I called and asked my bank and they said it...
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Jeevan Prakash Mysore
Aug 2, 2021
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BSNL Telephone pole

Address:13th cross, 2nd stage, Srirampura, Mysore Karnataka 570023

Dear authority,

Please note, there is a BSNL electric pole in front of the house which is causing trouble in movement of vehicle in and out.
The pole was utilized for BSNL telephone connection and now is not being used for any such purpose.

Request your assistance in removing the pole for the convenient vehicle movement.

Regards,
Jeevan
+91 [protected]...
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A
Apoorva Pai
Aug 1, 2021
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Landline and internet not working since last 8 months

I have been using BSNL landline and internet service for the last few years.
Since January 2021 my landline and internet service have off due the road construction work.I have complained en number of times but to no avail.
My residence is in Ranjan society Badlapur west.
Request you to kindly expedite the matter and resolve my complaint....
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G
goku1234
Aug 1, 2021
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Cannot send port request

Address:Dehradun, uttarakhand

Bsnl has blocked sending sms to 1900.
I am able to send sms to any other number but when i send my port request to 1900 it says message not sent.
I called customer care and they have only one reply " no need to port your number".
Please help....
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K
kunal9692
Aug 1, 2021
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Porting code not getting

Address:at nedalo ..post nischinta sasan

[protected] I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. could not be processed. Please retry after some time.

Contacted customer care. The reply is wait for 24 hours. After 3 days i have contacted today. The reply is wait for 2 weeks.

Reason...
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S
Sheetal Panda
Aug 1, 2021
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Trying to port

I am trying to port my bsnl number to other operetor and everytime i am sending sms to 1900 its saying Request for UPC for your mobile no. could not be processed. Please retry after some time. I have tried a lot of times. What to do now? Bsnl service sucks. Internet is too slow....
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S
Sunita Sharma
from Bengaluru, Karnataka
Jul 31, 2021
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Landline connection surrendered on 30.04.2019, Security deposits not yet refunded to me

Address:BSNL, Bangalore East II Division, Indiranagar Telephone Exchange Building, Feet Road, 80 ft Road, HAL II Stage,Bangalore-560038

I had a Bharat Sanchar Nigam Limited (BSNL) Landline telephone connection, Account No: [protected] (telephone no.[protected]. I have surrendered the convention and instrument to BSNL (Bangalore East II, Indiranagar Telephone Exchange Building, Feet Road, 80 ft Road, HAL II Stage, Bangalore-560038) on 30.04.2019.

A form was then filled where my bank account was mentioned where security deposit amount was to be credited by...
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B
Babita.
Jul 31, 2021
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Unable to set caller tune

Hi there ! this is Babita Pandey I have BSNL sim but I am unable to set caller tune...
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My bsnl sim is not working, other sim in the same slot are working. Please look into the matter...
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K
Kiran Sharma14
Jul 30, 2021
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Sms service is not working

Hi
I have a bsnl sim but with bsnl sim I can't send messages while receiving sms is ok. The message appeared after sms sending failed is "can't send sms with bsnl, error 41.
Kindly solve this problem asap.
Thanks....
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A
amit351
Jul 30, 2021
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Bsnl sim stopped service

My bsnl sim is from gujarat as I was working there. Now after covid
I shifted to Jaipur, Rajasthan. But from last 10 days it stopped working . I even complain 3 times but customer care says that it is activated. He even told me to get new sim. I went to customer service center but they told I cannot get sim from rajasthan as it is from Gujarat. I cannot go to Gujarat just to get a SIM. Please solve me issue. My bsnl no is [protected]...br...
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