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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 59

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L
lakshmy8019
Aug 12, 2021
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The recharge was shown to successful online(via phone pay) . but the plan was not activated yet. please see it through.
the transaction id is :- NX21081111424618448930401
bsnl prepaid ref id is:-[protected]
the clients number is [protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Vinyak dogra
    Aug 12, 2021
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    Address: Sr mane PHONE PAY SE recharge kiya tha

    Sr mane 09 aug ko bsnl ka 319 rs ka recharge kiya tha es no per [protected] recharge hua nahi aur pase cut gay pls mere pase refund kiye jaiye thanks
    +1 photos
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      S
      sdoopcity1
      Aug 11, 2021
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      Address: sdo city-1 bijli office mohana road uncha goan ballabgarh fbd 121004

      Internet services and landline not working last 1 months no-[protected]

      regards,
      sdo city-1
      [protected]
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        R
        Radheshyam saini1
        Aug 11, 2021
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        I want to port my bsnl sim to other but I can't received port number
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          Esme D\'Souza
          Aug 11, 2021
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          Address: A/3 Trupti Apts, New Vaddem, Vasco, Goa

          I surrendered my telephone on the 7th of March 2021 ---upto today ie 11th August 2021 I have not received the refund of my deposit. My old phone number was 2513469 at Vasco Goa. The Wifi was also disconnnected on 17th Feb 2021.
          Kindly do the needful and refund my deposit.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            P
            Puneet_1982
            Aug 10, 2021
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            I want to port my sim from bsnl to some other telecom operator. But I am unable to send port msg from my bsnl sim. Kindly resolve
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              N
              Nitish04
              Aug 10, 2021
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              Address: BIJNOR, U.P

              I am unable to send porting message to 1900 in BSNL operator . I want to port my number .But, else porting message to 1900 else all message I am able to send. There is some kind of blockage BSNL imposed from there side . Please, solve this I want to change my operator from BSNL .
              Thank You !
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                Pratap Mohan Jadhav
                Aug 9, 2021
                Resolved
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                Resolved

                Request to removal/shift bsnl pole

                Address: Jadhav building,opp raghvendra matta,Bhavani nagar,hubli-580023

                Respected sir/ madam

                We having a BSNL pole infront of our house. It has no wire connection, its totaly unused pole.
                Ther are so many problems because of this pole. We can't get out of the house properly because of this pole, even my car and scooty can't get out.
                Request your kind consideration to shift/remove it at the earliest.

                Complete address is mentioned below along with photograph of the...
                +2 photos
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                S
                Soumya Roy
                Aug 8, 2021
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                I am trying to send message "PORT " to 1900. But it is not delivering.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  Sumukha Manjunath
                  Aug 8, 2021
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                  Even after repeated attempts, I am unable to send porting message "PORT " to 1900.
                  I am able to send messages to other contacts, so it's not an issue regarding balance or network.
                  Mob number: [protected]
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                    V
                    VarshaSP
                    Aug 8, 2021
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                    From past 3 days I’m facing no service for my postpaid BSNL number, I don’t have any problem with my hand ser
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      V
                      Vish9099
                      Aug 7, 2021
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                      Address: Eacon security services , Sanipur road sirhind Fatehgarh Sahib

                      Hi sir many times I complaint about phones but my both numbers are still dead and even I don’t receives bills of that sir I want that you should correct my landline my numbers are

                      [protected]
                      [protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Aug 07, 2021
                      Updated by Vish9099
                      Hi sir many times I complaint about phones but my both numbers are still dead and even I don’t receives bills of that sir I want that you should correct my landline my numbers are

                      [protected]
                      [protected]
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                        A
                        Amruta Dargopatil
                        from Gevrai, Maharashtra
                        Aug 7, 2021
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                        Address: 4/3 Railway Lines, Solapur. 413001

                        We have the bsnl fibre connection. The employee whom we are supposed to call if in any case the Internet isn’t working (which is always) told me that why does always your Internet doesn’t work? Like he was blaming me for the Internet not working. How is this our fault that the Internet isn’t working? And when my dad reached out to him he demanded for a bribe to resolve out issue. Or else he won’t pick up our phone.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Clydex
                          Aug 7, 2021
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                          Address: The Orchids Hsg Coop Society, Opp Varun Beverages, Arlem - Ponda Road, Arlem,Raia, Na

                          I had applied for a disconnection of my phone[protected]. I once received a call for confirmation of the disconnection of the phone. But till date getting billed even without using it as the cable to my place is cut.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            N
                            nava6821
                            Aug 6, 2021
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                            Cannot set caller tune in my mobile number, but there is provisions available in customer care 56700, 56799. This issues is last 3 weeks. Any time when we try to set caller tune a constant message is delivered that "some problem is there try to later" . Please rectify the same
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Goswami Sunita
                              Aug 6, 2021
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                              From last two days there is no network on my bsnl sim and it's not even showing it's tower signals as if it's wiped out. On calling it's saying that the number is switched off but it's not.
                              I would like to request that please tell me what's the problem going on with it.

                              Sincerely
                              Your customer
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                M
                                Maupriya Dutta
                                Aug 5, 2021
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                                I am unable to send message on the number 1900 for porting my BSNL number to other company. Nor Am i recieving any UPC code. I tried calling 1503 several times they are not helping. Help me solve my issue as soon as possible. Its very urgent
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Nk@BSR
                                  Aug 5, 2021
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                                  Address: UP

                                  I have tried several hrs. to get code by send PORT [protected], but couldn't sent . I have recharged with rs. 10 then 147 as customer care said. But still error 69 was displayed. Msg to other numbers are going well. So why it's problem with 1900.
                                  Very harassment .
                                  Please resolve
                                  UP west circle. Bulandshahr
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Akmom
                                    Aug 5, 2021
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                                    Address: Chandauli Uttar Pradesh

                                    I'm not able to port my bsnl number to other operator. Whenever I send porting message to 1900 it appears message failed. I've the recharge plan of Rs. 49, top-up balance of Rs.10.
                                    Please resolve my queries as soon as possible.
                                    Thankyou
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      S
                                      sreeragk
                                      Aug 4, 2021
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                                      Resolved

                                      I have made a payment via the BSNL portal to extend the validity of my number [protected].
                                      I have recharged for rupees 106. It was immediately deducted from my bank account and it has been 8 hours since then there is neither any update regarding the payment in the system nor any refund received. Please have a check from your end.
                                      I have provided the details and screenshot below. Kindly refer to the screenshot for payment details.

                                      Transaction id:[protected]
                                      Email ID: [protected]@gmail.com

                                      Kindly process the recharge or give a refund and resolve the issue as soon as possible.

                                      Awaiting a response soon.
                                      +1 photos
                                      Sep 18, 2021
                                      Complaint marked as Resolved 
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Aug 05, 2021
                                      Updated by sreeragk
                                      Still no updates regarding my complaint. I have not recieved the refund or my recharge is still not processed.
                                      Aug 07, 2021
                                      Updated by sreeragk
                                      It has been 6 days since I made the recharge still I have not received the refund or my payment is still not reflected. Pathetic service from BSNL.
                                      Aug 10, 2021
                                      Updated by sreeragk
                                      No updates from bsnl so far
                                      I have made a payment via the BSNL selfcare App to extend the validity of my number [protected].
                                      I have recharged for rupees 107. It was immediately deducted from my bank account and it has been 8 hours since then there is neither any update regarding the payment in the system nor any refund received. Please have a check from your end.
                                      I have provided the details and screenshot below. Kindly refer to the screenshot for payment details.

                                      Transaction id:SKL[protected]
                                      Email ID: [protected]@gmail.com

                                      Kindly process the recharge or give a refund and resolve the issue as soon as possible.

                                      Awaiting a response soon.

                                      Recharge - Money debited from account but recharge not reflected - Comment #3996712 - Image #0
                                      Recharge - Money debited from account but recharge not reflected - Comment #3996712 - Image #1
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