Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have applied for landline connection on 18th October, 2010. I visited BSNL office on 1st Nov to check the status and was told that, since cable capacity is full in your area so it will take around 1 month. Today, again I called Mr. Choudhari (JTO) to check the status and he gave me same excuse saying it will take around 2-3 months. If this is the issue then they should have told us at the time of application submission.

Regards,
Vikas Keshri ([protected])

Hello sir,
This is geeta shriwas i am not interested in bsnl games on demand because some problems creates so kindly deactivates the subscription which u made. my bsnl code no. :- 89498 and franchisee code no. 19446 and my cell no. :- [protected]

I am K.Ravi Kiran. My land line no. is[protected]. I want to deactivate your bsnlgames to my connection, and oblige. I am not at all using the same, and my connection was not there, totally, in last month, i.e., November, 2010. Please do me favour, and confirm me, by return. My mailing address is [protected]@yahoo.co.in

dear sir/madam
I have a prepaid mobile number [protected] , sms number[protected] subscribe on my mobile number ( masti pack) on dated 9-10-10 automatically without my consent at 04:32 am and deduct my balance 5 rs. for a month after that above sms number deduct my balance on dated 9-11-11 for continuence of this service without my consent for one month but after 18 days above sms number deduct my balance 5 rs for new subscription of masti pack .in between time i request for deactivation of this service ( masti pack) to bsnl consumer care service no-1503 (complaint number 6393396 dated[protected] , 6422978 on dated[protected] and next 6467389 on dated[protected] } but they donot give any positive response and the service is continue . this is cheating and crime against my privacy , kindly take necessary action against sms number[protected] and deactivate this service in my mobile number [protected] and refund my unathourised deducted balance .
I am looking your quick and positive response ,
thanking you
K.K MISHRA ( ADVOCATE )

I have been using cellone sim as my telephone number [protected] since 1992. Very often the network signals gradually decreases and sometimes totally disappears while making a call and receiving call and also between talking time. I often called the customer care to recent given number 1503 or [protected]. But I could not get the officials of customer care center since so many days and it is simply repeated slogan "maa seva sibbandi karya nimagnulai yunnaru (Service personnel are busy with their work). I don't know how to get my problem solved or to change to another service provider. This is the worst service from the BsNL. My email id is "[protected]@gmail.com

hello sir/madam.,
my name is cmk.murthy from chennai (annanur). am a retired person from southern railway,
my landline telephone no 2655 63 47 which is not working for the past 8 to 10 month,
i gave lot of complaint agains bsnl office in annanur branch, anna nagar office and near ambattur telephone exchange,
we are paying for internet connection and telephone bil without using,
this landline we r using for more than 12 years,.
the have even taken any step for my age is 65 now am moving to all the like anna nagar, telephone xchange office to report this,
the person from avadi near murgappa polytechnic telephone office , the person AE said we cant do any thing,i[censored] want to cancel u can cancel,
pls take a step.
thank u

regards
cmk.murthy.
[protected]

Res. sir,
I am facing problem since 30-march-2010. i received a massage (thank you for subscribing "SM PACK". you been charged Rs. 8/- per week), from[protected] on my mobile no.- [protected]. but I have never subscribed "SM PACK", so I complain in customer care after some time of receiving the massage, but my problem could not be solved and on date 8-April-2010 I received same massage and Rs.8 again deducted from my balance, so I again complain in customer care after some time of receiving the massage and he registered my complaint no-6163391 at 8-APR-2010 (8:06pm). but my problem could not be solved and on date 14-April-2010 I received same massage and Rs.8 again deducted from my balance, so I again complain in customer care after some time of receiving the massage. but on date 18-April-2010 mid night 12:00am to 2:01am I received same massage 36 time and 288 rupees deducted from my balance, so I again registered my complaint no-6174133. but till now my problem could not be solved.
so please do needful and take necessary action for solving my problem and refund my deducted balance 320 rupees.

Thanks,

VIPIN KUMAR
MOBILE NO.- [protected]

I recently purchased a 3G Data card from BSNL. The speed in their office was 300 kbps. They assured that the speed will be more through out Chennai. I paid Rs 7500/- and purchased it. After installing in my house the Download speed is only 12 kbps. I complained to all connected but no response. My BSNL 3G Data card mobile No. is [protected]. My Email Id : [protected]@yahoo.com . Pl. help to sort out the problem.

Dear Sir/Madam
Our mobile No. [protected] (Prepaid) has received an SMS from No. 55888020 regarding Astrology service and Rs 20/- deducted every month. But No Astrology service is provided in our mobile. We don't want the astrology service. Please deactivate the same or let us know how to deactivate it.

My mail id is [protected]@yahoo.co.in

regards

Srimanjula shivaprakash

Dear Sir,

It was when i decided to make a complaint to BSNL Bangalore as my broad band ([protected]) was not working properly past one week.I had complained them before and i just wanted to check the status of the complaint.So i made a call to [protected] on November 29th at 1:20 PM. One lady attended the phone ,and even before i started to describe my issue, she started to shout at me and used abusive words then disconnected the line.I tried to call them again on same number but there was no response from them.I really feel humiliated due to this incidence and it really hurt me.So i hope you will look in to this issue as soon as possible and take necessary steps to avoid this kind of issues from government employees.

Kind Regards,
Ranjith EV
MS Nagar,
Bangalore-33
[protected]

dear Sir
my mobile no is [protected] .the service provider bsnl activated masti pack from[protected] ondated 09.10.2010;09.11.2010&27.112010 withaut my consent&deducted Rs 05 per mandatory subscription.it is cheating &crime against my service &privacy.So I want deactivation& refund my balance.
thanks.

I have registered Start DND with BSNL on 03. 08. 2010 in whch registartion DND ID: 125604. . My mobile Number is [protected]. But unfortunately I am getting unwanted SMS as advertisements so many days after stipulated 45 days. I am continiuosly receiving business messages regularly form BV-12555, BV-55888, BV-126300, BV-59595, BV-54000, BV-57272, BV-12555. I have made several complaints by dialing to 1909, but it does not work at all. How can one stop of getting such unwanted disturbing messages. Can you help me to stop these.? Kindly request you to take step to stop this.

Thanking You,

Ganesh Chandra Gorain
mobile No. [protected]
email : [protected]@rediffmail.com

Hi Sir/ Madam

Please provide me PUK code for my BSNL Mobile 3G sim card.

My BSNL Cell No is: [protected]
Available Balance: Rs 56. (Most Probably)
Last Recharge: 110 on 19th Nov 2010
Customer Name: Manish Kumar Singh

Address Registerd:
#1267, First Floor,
4th Cross, AMC Lyt. R.T Nagar
Bangalore - 560032

Please do the need full, I tried on BSNL care number but they are not picking call.

Please send my PUK on my email masoom.[protected]@gmail.com

Thanks,
Manish

Dear Sir,
I subscribed BSNL MUSIC STATION by mistaken. I want to unsubscribe this feasility, because of Rs. 20/month has been deducted every month from my Mob. No. [protected]. Kindly register my complaint. I had tried to unscribe this, but not success. I never use this feasility.

your method of accepting complaints itself is the first rate nonsense.
i want to avoid coming anonymous messages into my mobile.
but not any signs of such complaints can be seen.
you are cheating your customers,you the first rate fakes.
without your knowledge and technical support there is not a single chance of such happenings.
you b s n l get enough money that way too.you sold spectrum and many other good devices meant for the betterment of your service.you are really cheating the public.even the customer care center is not ready to attend the phone calls.i tried many times.

not only that much.

every month i get s m s charging me unwanted ten or fifteen rupees.
if you are not going to stop this this will be your last.
you are providing the worst service in the world.
you do not know where a call comes from too.
i had a lot of anonymous calls from a foreign country. when i registered written complaint,most of the complaints have been not responded.many returned.you are the irresponsible govt servants.

Dear Sir,
The Mobile Service Provider 59595 activated some service as free trial on my mobile. Later on they subscribed it without user permission. Since last few months 59595/[protected] renew it without user permission and charge money from balance. It looks as the company is adopting illegel ways to earn more profits.Please Deactivate services of 59595/[protected] and refund money. Also ACTIVATE DO NOT DISTURB SERVISE to get rid o[censored]nwanted SMSs.

Customer Name: Rajesh Kumar Awasthi
Mobile No: [protected]

Dear Sir ,
My telephone number[protected] is dead since last one week. kindly attend to the same at the earliest. B/band conection on this phone is working but Phone is not working since last one week ie 20.11.10
New good quality Telephone instrument is also not provided to me by telephone department
with Regard
Er.Rajesh Khare
Jhansi UP (E)

I am using cellone post paid connection ([protected]). For the past 4-5 months my account is debited for rs 30/- every month towards wap Hvideo pack service without my consent. Every day i am receiving unwanted sms from the number +58888.

Cellone customer care people doesn't know how to cancel the same.Thrice, approached cellone office they asked me to send UNSUBALL to the number +58888. I thought the problem will be solved. But the same month I had received sms " your sub hvideo of the day will be renewed on 25/10/10. to unsub click here http://203.199.70.160/site/t.jsp?=735

I clicked the said link to unsubscribe but getting error message....again i approached the customer care office this time they said they will send mail to concern person to unsub but still i am getting sms and my account is getting debited for rs 30/---

Reequest you to kindly do the needful to unsubscribe from wap hvideo...

Hello everyone,
I am using BSNL pre-paid mob. connection and from the current general plan would like to migrate to student plan. Does anyone know how to do this?
Thanks,
Anand

Bsnl Jhunjhunu issued a new broadband connection home combo 500 plan on dt. 11.8,10 under free trial offer for 15 days after fulfilling all the regular formalities. But department charged all the charges of broad band usage for the period 11.8.10 to 25.8.10 in my bill and department wants to settle this matter under samadhan option iv.
I filed my complaint on dt.21.10.10 to G.M. Jhunjhunu. The reply was received on dt. 22.11.10 & department disconnect my telephone connection on dt. 24.11.10 at 11 A.M. without waiting my reply. All the metter is pending at G.M. office Jhunjhunu and correspondence is continue. Then disconnect the telephone is not appropriate.
Now it is requested to start my telephone connection as early as possible because I am not faulty at any point . please take a necessary action to continue my telephone no. 232006 at once.
Ramesh Chandra Agarwal
M/S Modern Agencies
Near head post office
Jhunjhunu(Rajasthan)-333001
 [protected]
[protected]