Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 593

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chayamsu
from Ottappalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

anonymous sms

Address:Kerala

your method of accepting complaints itself is the first rate nonsense.
i want to avoid coming anonymous messages into my mobile.
but not any signs of such complaints can be seen.
you are cheating your customers,you the first rate fakes.
without your knowledge and technical support there is not a single chance of such happenings.
you b s n l get enough money that way too.you sold spectrum and many other...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh_Awasthi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STOP SERVICES OF 59595 & 595954015

Address:Uttar Pradesh

Dear Sir,
The Mobile Service Provider 59595 activated some service as free trial on my mobile. Later on they subscribed it without user permission. Since last few months 59595/[protected] renew it without user permission and charge money from balance. It looks as the company is adopting illegel ways to earn more profits.Please Deactivate services of 59595/[protected] and refund money. Also ACTIVATE DO NOT DISTURB SERVISE to get...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
S
samrath
from Jhansi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Basic Phone Not Working Properly

Address:Uttar Pradesh

Dear Sir ,
My telephone number[protected] is dead since last one week. kindly attend to the same at the earliest. B/band conection on this phone is working but Phone is not working since last one week ie 20.11.10
New good quality Telephone instrument is also not provided to me by telephone department
with Regard
Er.Rajesh Khare
Jhansi UP (E)...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
B
Baiju KL
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wap Video subscription

Address:Kerala

I am using cellone post paid connection ([protected]). For the past 4-5 months my account is debited for rs 30/- every month towards wap Hvideo pack service without my consent. Every day i am receiving unwanted sms from the number +58888.

Cellone customer care people doesn't know how to cancel the same.Thrice, approached cellone office they asked me to send UNSUBALL to the number +58888. I thought the problem will be...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
DAssassin
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

How to migrate to Student plan from General

Address:Bangalore, Karnataka

Hello everyone,
I am using BSNL pre-paid mob. connection and from the current general plan would like to migrate to student plan. Does anyone know how to do this?
Thanks,
Anand...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
silver114
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to continue my telephone connection

Address:Jhunjhunu, Rajasthan

Bsnl Jhunjhunu issued a new broadband connection home combo 500 plan on dt. 11.8,10 under free trial offer for 15 days after fulfilling all the regular formalities. But department charged all the charges of broad band usage for the period 11.8.10 to 25.8.10 in my bill and department wants to settle this matter under samadhan option iv.
I filed my complaint on dt.21.10.10 to G.M. Jhunjhunu. The reply was received on dt. 22.11.10 &...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
gopal singh bisht
from kosi, Uttarakhand
Report
Copy

STOP THIS MASSAGE !

Address:Almora, Uttarakhand

sir. my mo.n. [protected] pleas massage STOP SEND THIS No. 54000 , 55888 !...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunnyboy1985123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduct my Balance for msg from 52906

Address:Dhanbad, Jharkhand

Hi,
I am a BSNL Excel Prepaid customer [protected]. I am getting SMS from 52906 and 1 Re is deducted from my prepaid balance everytime. I never subscribed for any such service. When I call to Customer Care They say sir It is activated from your side so You are getting the sms. Then I ask them Ok if I activated it then please check and tell me how I activated, I mean by Phone Call, or by sms. They don't reply me anything . This...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
H.S.Anand
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non changing of the telephone set

Address:Chandigarh, Chandigarh

I have a bsnl landline telephone at my residence which was initially installed at House No. 1240, Sector 22-B, Chandigarh and later on got transferred to House No. 3324, Sector 19-D, Chandigarh. Old number was 40230 and the new number is 2548467. The instrument is quite old one and does not have the latest facilities like timer and other digital functions including memory etc.
I have lodged many complaints and met the concerned officers...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
johar ali
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivate Cricket Pack

Address:Saharanpur, Uttar Pradesh

Dear Sir,
I am a subscriber of your services since 2003(mob no. [protected]). Since last 2 years I am having problem with the cricket pack that I never subscribed for.
I am getting messages for balance deduction every month, I have called the customer care hundreds of time but all went in vain.
Last time i got message on 26/11/2010.
The service is BSNL cricket and the sender is[protected].
I tried messaging...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
azeezsmg
Report
Copy

landline not working 2 months

Address:Kozhikode, Kerala

Now morethan two months my landphone not working , than i make complaint many times in koduvally tel-exchange kozhikode dist , but no any action from their side , i think disconnect BSNL and take an another phone , now i use 13 years but i am not satify , time waste and tension pls provide the way to solve the problem , we paying rent without any break we dont have any right ?

[protected]@yahoo.co.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AMRIT4262
from Mavelikara, Kerala
Report
Copy

MY BROADBAND SERVICE IS NOT IN WORKING POSITION

Address:Rajasthan

SIR
CONSUMER DETAIL
NAME - AMRIT LAL
ADD.- NEAR HANUMAN TEMPLE
VILL.-KARANWA ,P.O.-LUNAWA
TEHSIL-BALI , DISTT.-PALI
RAJASTHAN 306706
CONTACT NO.[protected]
[protected]
SUBJECT:- MY BOADBAND LINE {BSNL BROADBAND SERVICE} IS NOT WORKING FROM[protected]

SIR MY BSNL BROADBAND SERVICE NOT IN WORKING FROM[protected]. I GIVE COMPLAINTS TO...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
asheeshsax
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone dead / Broadband not working

Address:Bangalore, Karnataka

To,
CMD BSNL,
New Delhi - 110001

Dear Sir,
I am Asheesh Saxena and I am a BSNL customer. My fixed line telephone numbers is +91 (080) – 25619579 with Customer ID – 50365681.
I was using the BSNL broadband services however the download speed is slow and has disconnection problems etc. But from last 25 days my telephone connection is completely dead. I am neither able to use my telephone for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
krish7175
from Irinjalakuda, Kerala
Report
Copy

excess billing for BSNL Broadband

Address:Bangalore, Karnataka

hello sir
we are having two BSNL broadband connections.
For one connection, the billing is on an average Rs.1200/- for every month. This was using by me.
For the other connection, the billing from April to July is on an average Rs.1100/-. This connection was using by our director and she left for US in June.
For August month, bill was generated on 14th Sept and the amount is Rs.23,000/-. Immediately i brought this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parikshit88
from Bengaluru, Karnataka
Report
Copy

No rebate for not working

Address:Gorakhpur, Uttar Pradesh

with great respect i wish to say that my land line no [protected] was not working since from march 2009 and also i had filed complained more than five times in SDO office, but it can't affect. But today I have received bill of 2000 rupees. kindly give rebate to me, it injustice with mw
the details are given below
parikshit prasad
jharnatola
kunraghat
gorakhpur
UP
273008
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amit chauhan don
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

detect my balance

Address:Bijnor, Uttar Pradesh

my mobile number is [protected].my problem is that i do a rechargeof sms pack of 50 rupee of bsnl prepaid in 20 november .but i did not recieve my 5000 free sms.and when i send a sms ,my 1 rupee balance detected .i wrote a complain bsnl call center but he he did not give me solution of my problem .and when i send sms ,my balance detect regularly .pls take a action quickly for regarding my complain...thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
Tamam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application for disconnection of internet and phone

Address:Hyderabad, Andhra Pradesh

Dear Sir, I Tamam Hussein Younus (Telephone #[protected] applied for disconnection of my internet and telephone services on[protected], i was asked to pay the pending bill of rupees 1131/- for closing of account procedures which i paid on same dated[protected], at 00603,Cc charminar bearing bill # 7530245. Surprisingly i received a call from BSNL on dated[protected] for non payment of telephone bill. Could you please let us know why our telephone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abdulrahim16387
from Chennai, Tamil Nadu
Report
Copy

cancellation of BSNL GAMES ON DEMAND subscription

Address:Tamil Nadu

I am Abdul Rahim and i am staying in Chennai. Two months back one of my family member has opted for the BSNL GOD games. I am trying to unsubscribe the service but i could not cancel my subscription for that games pack as I am unable to reset my forgot password and even the toll free number[protected] has no response . so kindly cancel that pack with this I am attaching my land line number[protected]. so please call me up if you need...
Helpful
Be the first one to find this review helpful
Found this helpful?
20 Comments
Report
Copy
A
akhilesh1985akhil
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Deactivation

Address:Ghaziabad, Uttar Pradesh

Dear sir,
i am akhilesh kumar. my mobile no. is [protected].i want deactivate service(Government job alert) from my no. i have already complaint before from 3 month but sir till now this service will not deactivate.and every month 20 rs deduct from my balance .my docket no. is 6403367,and 6416961 .
sir i request that please deactivate my service (Government job alert) as soon as possible.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pravin agrawal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for disconnecting the landline phone

Address:Jhansi, Uttar Pradesh

my name is ramkumar agrawal. my address is main bazar, gursarai, distic- jhansi, (u.p.). my landline no is[protected]. i want to disconnect my landline number. i give many times complaints to the exchange office of bsnl in my town. but they denied to accept this application for disconnecting the phone. they ignore the application and say you will come after 10 days. then i go after ten days so they said that your phone can not disconnect...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy