Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g.

My residential BSNL Phone No.26560238 is not working for a month. Please attend to it immediately for restoration.
Pathy.P
49/11 Venugopal street, Mogappair, Chennai-37

Dear Sir,

My Mobile No is [protected], i have lost my cell phone today unfortunately. My no was one of the Manik Jod Plan. I do hereby request you to kindly block my Sim for the timebeing and please reissue another sim with same No and facility as soon as possible.

Thanking you

Sampa Mondal

My Motorola RAZR V3i phone having IMEI No.[protected] along with BSNL prepaid Sim No.[protected] is Stolen (thief) on 17.04.2010 night. Now i want to Block my phone as well as SIM to avoid misuse.

my sim no[protected] this sim blocked so plz send puk code thaku

My Mobile No is [protected], i have lost my cell phone unfortunately. I do hereby request you to kindly block my Sim for the timebeing and please reissue another sim with same No and facility as soon as possible.

please block my bsnl sim which mobile no is [protected] as soon as possible

BSNL — Shifting of landline connection delayed

I applied for shifting of my landline BSNL connection No. being 2652100 from 320-C to STC- 602 in the same residential society of Shipra Suncity Indirapuram Ghaziabad on[protected].
Till date the job is not yet completed.
If it is delayed so much for shifting, then I wonder whether the connection is worth to be retained?
Whether BSNL authorities will wake up and become customer friendly or leave it to the Private service providers like Airtel, Reliance, Tata indicom and others ?
Jago malik jago !!!

Landline & Broadband Internet — Delay in shifting of the Connection

Hello I have applied for the shifting of address for my landline & broadband connection 15 days ago. But no action is taken till date. My landline no is 25233175 under Vimanapura exchange. Request you to do the needful ASAP.

Pls Duplicate bill copy same as email id.

BSNL means Bhai Sahebka Nahin Lagta

BSNL — delay in shifting of connection

On 25.5.09, I applied for shift of my basic landline no.[protected] to another house which I had taken on rent. Today till 8.6.09 the connection has not been shifted.Shift is in same exchange. Repeated requests and personel visits to exchange has been doen but no result. Common reply comes from all levels of officers "cable fault and non availability of Cable pair" is their answer. Another commom answer is "we are looking into the matter".
Can anyone tell me what is the time prescribed to shift a telephone connection whithin same exchange?

Customer ID [protected]
Account no [protected]
Phone no [protected]
Payment cleared on 24.11.2012 under receipt no BGLRR NO[protected]dt 24.11.2012.
Instrument was handed over on 24.11.2012 (against no due notification).
Surprisingly a bill no[protected] was received on 05.01.2013 for Rs.232/=
That too had been paid on 20.03.2013 through Bangalore One vide receipt no 1685527 dt 20.03.2013
The deposit refund is still pending.
Request release of refund cheque without further loss of time.

Annapoorani.N

My BSNL 3G number is [protected] and am getting really low download speeds (average 10 kBps). I have been tring to register a complaint for the last two days but they keep saying server is down so they cant register the complaint and someone will call me in 2 hours. But no one called me even though more than 48 hours have passed.
If I tell them to transfer me to a manager they put me on hold and after about 1 hour they disconnect the line.
I am using a Huwaei E122 USB device with my laptop. Initially for around one month I used to get high speeds of around 200 kBps but the speed gradually decreased and now is at 10 kBps. Every 2-3 seconds, the speed drops to 0 kbps and the download stalls. A 5 MB file download takes about an hour which is worse than a 256 kbps dialup connection.
I feel cheated and am frustrated by the customer service.They have recently given me my first bill ( About Rs. 3000). I am not going to pay a single paisa to them until they get the problem rectified.
Please help if you can.
You can contact me at [protected]@gmail.com or my mobile [protected]. I am located in Bangalore.

Shubh

My BSNL 3G number is [protected] is now giving very low speed near about 16-17 kBps but previously it gave near about 225kBps. I am using it with Huwaei E122 USB device with my laptop.
Please help me and rectify the errors in network as soon as you can.
My locality is Thakurganj, Lucknow.

my bsnl 3g number is [protected]. i called the customer care. they registered a complaint. the next day i got a call sayin they are calling from bsnl. b4 i was about to tell my problems, they cut the call and i never go a call back. i recharged for 607 which is a 3g plan but i got a speed of 128kbps. but bsnl claims that they provide 3g speeds upto 3.6 mbps.

[protected]

[protected]

My consumer No. 50692575, Bill No. [protected] dated 07/12/2010 and land connection is 23514081, the local call shown more than my expectation. I have never thought of it that local call can cross more than 270 free calls. I tried to contact last few days to bill enquiry no. as shown in Bill that is engage every time when I try to contact. Another public grievances No. 25422434 is out of order. I have no other to go to opt the lodging a complaint about the unexpectation local call. If I get the details of local call, I will be very grateful to your office. Thanking,

BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g.

Sir,

The 3G Internet speed is very slow in tiruvellore and surrounding areas.Not even 40 KBPS .Request to look into that.
Ramesh

bsnl 3g in kolkata garden reach speed is very slow Request fast speed

I goa also its the same,

TO
THE GENERALMANAGER BSNL
I ankit parihar want your attention that I feel betrayed by your 3G DATA CARD service .its speed was very bad.like downloading speed 20 to 30kbps my 3g phone no is [protected] .Sir it is just like dupping the people that this service is started .I tried to contact the customer service 1503 for my problem but I did not get any response.sir please help me
thanks

BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g.

Test the speed with speedtest.net

[protected]

Anybody can contact me at daniel.[protected]@gmail.com

Really pathetic same as me...I stay at Dumdum area of Kolkata n BSNL service (3G) in this area is really bad. I logged complaint against that to CC but still no rectification. They say it will take time but how much they cant tell. Is that service ??? My money is going waste on such wonderful service all thanks to BSNL.

BSNL is fooling customers. Considering the comparatively cheaper data plans, i shifted to Bsnl 3G from Tata Docomo 3G. But my decision went wrong when I got 15-20 kBps meager speeds during 8 am - 11 pm, after tht only 120-150 kBps( these r downloading speeds with IDM, surfing speed is more worse than downloading speed). I opted for Rs.606 data plan. I m having to stick with this stupid company till the end this month, coz i cant afford to go for another data plan of docomo.
I m residing within 400 metres of main Bsnl exchange tower and using ZTE MF180 3.6mbps device.

I suggest people to go for Tata Docomo 3G, because it gives consistent speeds of 2 mbps - 3.2 mbps on 3.6 mbps device for 24 hours.

Dear admin, please escalate my complaint to BSNL officials. i badly need good net speeds, but unable even to surf websites with bsnl 3g.

i have appilied bb home uld500 for rural plan, in november, i have no bending bill, my land line[protected]
but monthlyrend 380, usage charge1250...total1069mentioned in my bill that i have received today,
rural how it possible?please help

excees biling for month of nov 2010

My landlines no 25490056 is dead for about 6 months. I have made complaints several times both online & offline. Every time it has been communicated to me that due to strike by certain workers jobs can't be done & they are unable to give any commitment of repair. However they are sending me bill every month and I am paying regularly for my dead phone. May i ask for the rebate or reversal of payment during this period till it started working or restored service.

November 29, 2020.

To
The Account Officer(TR)
Bharat Sanchar Nigam Ltd.
Barasat, Kolkata.

Sub - Rent Rebate against Telephone No :[protected] w.e.f. 01/10/2020 till date
Docket no. - [protected] dated 10/10/2020

Sir,

I would like to inform you that my telephone under Barasat Telephone Exchange was out of order from October 2020 till date. I complained and filed but till date the above mentioned docket is showing pending for last 2 two months and bills are being generated and paid by the undersigned.

I would request you to grant Rent Rebate from October 2020 till the date the services not resumed.

So, I therefore, pray that you would be kind enough to take necessary steps to restore the services and exempt me from monthly rental of my telephone .

Expecting your kind co-operation.

Thanking you.
Yours faithfully,
Suman Ghosh.

telephone — Service and Replacement for my own telephone instrument

Sir,

I have taken one Phone Connection (landline-WLL type) in BSNL Mela conducted before 2 years in Trivandrum. From that period onwards i have problem in my telephone equipment which they have provided me .I have informed and approached several times for rectifying the complaint. But my telephone exchange people are doing nothing for me. Normally they are replacing the battery and holding my telephone for 3/4 days for battery checking. Last time before two days i approached to Mr.Jagannath, JTO, Medical college Section , he said that i have to buy battery and he will not replace the set. Before 3 days their own service personnel said to me that JTO can do the replacement for that he have to change the programme through computer. Actually i am the victim of worst and bad service of BSNL. Please do action against the officers becoz i cant disconnect the line or change my number . I am already taken this connection for one year plan. My contact number is [protected]/[protected]

Dear sir,
Please change immediately my instrument, my instrument is very old and no hear any word from other side.