Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have made a payment via the BSNL portal to extend the validity of my number [protected].
I have recharged for rupees 106. It was immediately deducted from my bank account and it has been 8 hours since then there is neither any update regarding the payment in the system nor any refund received. Please have a check from your end.
I have provided the details and screenshot below. Kindly refer to the screenshot for payment details.

Transaction id:[protected]
Email ID: [protected]@gmail.com

Kindly process the recharge or give a refund and resolve the issue as soon as possible.

Awaiting a response soon.

Hi ConsumerCourt,

I had planned to port my BSNL prepaid (Rajasthan) number([protected]) to Another operator.
Thus I sent PORT to 1900.
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently.

Regards
SANDEEP SINGH

Tried recharging my mobile number through various online recharge platforms, including BSNL portal itself, yet shows an error "Transaction failed due to invalid service class".
Date - 3rd Aug 2021

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number([protected]) to Another operator.
Thus I sent PORT to 1900. (30july)
Even after 5-6 messages I couldn't get UPC code till now.
I talked to customer care & local bsnl Exchange executive they said they didn't know anything about this.
Kindly resolve the problem as soon as possible.

Regards
Jai

Hello ConsumerCourt,

I had planned to port my BSNL prepaid number([protected]) to Another operator.
Thus I sent PORT to 1900. (30July to till now )
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently.

Regards
Jai

Approached bsnl pothenkode csc for porting of mobile number on 28Jul and they issued me new sim and taken 249/- as recharge ammount. Told me to wait till 31 July but the bsnl sim porting is not completed yet. please update the latest status.

I would like to register a complaint regarding the transaction failure occurred while i was trying to pay my BSNL FTTH bill of ₹707 via online using PhonePe UPI. My money was deducted from my account and the transaction was not processed. The Money was paid to [protected]@hdfcbank. My bank is SBI Bank .My land line number is[[protected]] .The land line connection is in the name L N Navaneetharan. I called and asked my bank and they said it is not their error. So bsnl is responsible for my loss.I didn't get refund of my lost money.My Account no ends with 8777. The date of transaction is 03/08/2021 and the transaction id is T2108031134144688777564

Dear authority,

Please note, there is a BSNL electric pole in front of the house which is causing trouble in movement of vehicle in and out.
The pole was utilized for BSNL telephone connection and now is not being used for any such purpose.

Request your assistance in removing the pole for the convenient vehicle movement.

Regards,
Jeevan
+91 [protected]

I have been using BSNL landline and internet service for the last few years.
Since January 2021 my landline and internet service have off due the road construction work.I have complained en number of times but to no avail.
My residence is in Ranjan society Badlapur west.
Request you to kindly expedite the matter and resolve my complaint.

Bsnl has blocked sending sms to 1900.
I am able to send sms to any other number but when i send my port request to 1900 it says message not sent.
I called customer care and they have only one reply " no need to port your number".
Please help.

[protected] I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. could not be processed. Please retry after some time.

Contacted customer care. The reply is wait for 24 hours. After 3 days i have contacted today. The reply is wait for 2 weeks.

Reason is technical issue/server problem.

Asked to register the complaint and to send sms. They said there is no instructions to take as complaint for mnp.

I am trying to port my bsnl number to other operetor and everytime i am sending sms to 1900 its saying Request for UPC for your mobile no. could not be processed. Please retry after some time. I have tried a lot of times. What to do now? Bsnl service sucks. Internet is too slow.

I had a Bharat Sanchar Nigam Limited (BSNL) Landline telephone connection, Account No: [protected] (telephone no.[protected]. I have surrendered the convention and instrument to BSNL (Bangalore East II, Indiranagar Telephone Exchange Building, Feet Road, 80 ft Road, HAL II Stage, Bangalore-560038) on 30.04.2019.

A form was then filled where my bank account was mentioned where security deposit amount was to be credited by BSNL. A final settlement invoice was released by BSNL on 01.08.2019 (Invoice No: SDCKA[protected]), where an amount of AMOUNT PAYABLE: Rs. -3464.00 was indicated. I have visited BSNL Indiranagar Telephone Exchange several times, got confirmation of correctness of my bank account details and each time I was told that amount in my Bank Account will be credited in 1-2 months’ time. Two years are over, I am yet to receive the refund from BSNL.

I request the concern authorities to look into and refund my security deposit amount.

Thanks, and Best Regards

Your Sincerely

SHARMA A K
14&15, 1ST MAIN, 2ND CROSS
SRI VEERABHADRA NAGAR
MARATHAHALLI POST
BANGALORE-560037, KARNATAKA

Hi there ! this is Babita Pandey I have BSNL sim but I am unable to set caller tune

My bsnl sim is not working, other sim in the same slot are working. Please look into the matter

Hi
I have a bsnl sim but with bsnl sim I can't send messages while receiving sms is ok. The message appeared after sms sending failed is "can't send sms with bsnl, error 41.
Kindly solve this problem asap.
Thanks.

My bsnl sim is from gujarat as I was working there. Now after covid
I shifted to Jaipur, Rajasthan. But from last 10 days it stopped working . I even complain 3 times but customer care says that it is activated. He even told me to get new sim. I went to customer service center but they told I cannot get sim from rajasthan as it is from Gujarat. I cannot go to Gujarat just to get a SIM. Please solve me issue. My bsnl no is [protected]...
You can contant me on my number-[protected]...
Please resolve the issue ASAP.

My granddaughter is getting email bills for a BSL connection No: [protected] from BSNL Bangalore though no such connection was or is in service.
This is great nuisance that there is no way this could be stopped

The BSNL is requested to send the bills to the correct user of the service connection.

Broadband services of BSNL are very poor. We have complained about the issue a number of times but it again deteriorates back within hours. The situation does not improve at all.

Even when we have PAYED FOR THE FULL YEAR IN ADVANCE still we are getting such UNSTABLE and SLOW network connection.

The internet speed is totally messed up. We have subscribed for nice standard pack but the numbers visible in the services provided column are way much different than we actually get.
Kids' online classes also get tremendously affected due to poor and unstable internet connection.
We are not getting the services that we are diligently paying for.
So we kindly request you to fix the issue permanently or return our money back.

In last 3 days land line was not working. But problem not solve and no one come for check, Really Third class Service of bsnl. ill try to hear local person of jubulee exchange of rajkot Mobile number [protected], after many time this person reply and give other number [protected] and told to contact him, ill many time try to call but never reply from both number. my land line number are[protected] and 2228245.
complaint number is...