Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Broadband services of BSNL are very poor. We have complained about the issue a number of times but it again deteriorates back within hours. The situation does not improve at all.

Even when we have PAYED FOR THE FULL YEAR IN ADVANCE still we are getting such UNSTABLE and SLOW network connection.

The internet speed is totally messed up. We have subscribed for nice standard pack but the numbers visible in the services...

In last 3 days land line was not working. But problem not solve and no one come for check, Really Third class Service of bsnl. ill try to hear local person of jubulee exchange of rajkot Mobile number [protected], after many time this person reply and give other number [protected] and told to contact him, ill many time try to call but never reply from both number. my land line number are[protected] and 2228245.
complaint number is...

BSNL — trying MNP BSNL to another operator : not getting UPC after msg to 1900 my no is [protected]...

Sir! I have recharged my mobile but I am not able to send messages as this is creating a lots of problems! Even I filed a complaint but no actions yet!🙃...

Imaine New sim li hai jisme 2month ke liye data or calls free di hue hai lekin ye work nahi kr raha hai or jb complaint ke liye call kr rahe hai to call receive hi nahi ki ja rahi pls help me...

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number([protected]) to Another operator.
Thus I sent PORT to 1900. (10Jun)
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently.

Regards
Aman singh...

My prepaid sim card is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help....

Hi,
I have tried multiple times to send PORT message to 1900 from my BSNL number [protected]. Spoke to customer care also but no solutions. I think BSNL has purposely blocked the SMS to 1900 as I am able to send messages to any other numbers.
Request direct BSNL to resolve the issue at the earliest...

It’s been a month since I have submitted all documents, paid the necessary amount and applied for a landline connection and still waiting for it to arrive....

I have many times call costumer care but there is no response about recharge. Many times they declined the call.please help me...

Worst network bsnl solve my worst network problem...

This was regarding the bsnl prepaid broadband service, I am happy and prospective subscriber using prepaid broadband services at both kolkata and chennai. It was perfectly working fine and it stopped working from 17- Jul-2021. I have tried to contact the prepaid broadband team at bangalore by calling to their landline number., No one answers the call. And I had dropped mail also but there was no reply from the prepaid broadband team and issue...

I have above BSNL landline number in Kolkata Circle.
It is dead for more than 2 years.
No action after several complaints.
Now-a-days, their complaint cell has also become unresponsive/non-existent.
But, bill is being generated every 2 months, and since I have ECS mode of bill payment, same is getting deducted from my bank account.
I want my connection to stop and my ECS to be revoked....

I have paid the bill amount for landline on 23/07/21.On my BSNL APP, it shows transaction as status "SUCCESS". But on website there is still shows payable amount.also they barred our outgoing facility and network connection.Here some of the details regards the problem:
Transaction ID: FCDR[protected]
Telephone Number:[protected]
Amount: ₹938...

[protected] this is my sim card no.
Lost my mobile location is LADAKH Karu and time and date 23/July/2021 time 16.20 pm this time is lost my mobile....

Invoice No: SDCKL[protected]
Date of Incident: 17/07/2021

I noticed that a two-time payment has been made
for the bsnl landline bill payment. In total, Rs.2232
has been paid from my account instead of the Rs. 1116
in my bill. For one of these payments, the bill is attached.
The other one is shown in my bank statement but I did only get a failure message in the bsnl website.

Desirable...

Respected Sir,

I have a BSNL pole in front of my house which is causing trouble in parking my car.
The pole is dead as per my knowledge.
Request you to kindly remove or shift the pole at the earliest.
Address - Sector 13, house no 404, Vasundhara, Ghaziabad 201012

Regards
Aditya
[protected]...

Phone surrendered on 18/12/2020.
Credit Invoice No.WDCGJ[protected] dated 29/01/2021 of Rs.3249.18 issued to me.
Due date for payment was 16/02/2021
Continued follow up with Commercial Officer, Accounts Officer.
Bank account details provided on 16/02/2021
Refund Order RE[protected] dated 30/01/2021 for INR3249/- purported to have passed by AOTR that is internal matter of. BSNL.
PAYMENT ALONG WITH OVERDUE...

I recharged my prepaid mobile with Rs.429/- on 21/07/2021. but till now it has not reflected in my number. I provide the details below:

Mobile number [protected]
Amount recharged Rs.429/-
Date of recharge 21/07/2021
Mobikwik Transaction ID BSS[protected]
Name ALAMELU KRISHNAMOORTHI

I got confirmation mail of successful recharge from Mobikwik on 22/07/2021. The amount has been transferred...

Iam holding pre-paid bsnl connection since 1 year.
Iam facing problem to send SMS to 1900 from my bsnl mobile,
PORT .
eventhough the number is having sufficient balance amount,
For your kind information, iam able to send SMS messges to other colleagues seamlessly without facing any problem. Only problem is being faced with sending message to 1900

Kindly request you to look into this matter urgently...iam...